The wait was extremely lengthy about 4 hours approximately, the doctor was rude and I don’t know why when I was the one subjected to smell his musky underarms after hours of waiting in a small sitting area but the highlight was when I asked …
Very much racist energy from majority of staff especially gentleman at front desk, unfriendly and uncomfortable environment, also very long wait…Although my experience with staff was unsatisfactory for a first time appointment, Dr. Lewis was very friendly and professional.
You need to take your lunch, because you’re there for 4 to 5 hrs. Beware of bill. Record keeping is worst I’ve ever seen. Files piled all over floors. Pay in full today & next week, you get another bill. They bill you twice, & same amount that insurance pays. Fraudulent activity there. Go somewhere else
Possibly the worst visit I’ve ever experienced. I was in the office for 6 hours before departing without even completing the appointment. I recently rescheduled with a different optometrist: my contact & routine eye exam, decision on a new …
Ive been here several times in the past and as long as you dont complain about the 3 to 5 hr wait or the rudeness of the doctor himself, you should have a pleasant stay. …
Worst visit I ever had….the Dr barely talked with me the staff rushed me to pick out glasses giving me very limited choices . …I have already made other arrangements for my next appointment…..worst part was having to call for two weeks with no answer trying to get my glasses….. will never go back there.
I really appreciate the staff being patient with me and my daughter. The reason it take so long, in my opinion, is because of the excellent customer service. I am glad that Dr Lewis and his Assistant didn’t rush us through the visit. I am …
3 hours in the waiting room. Ridiculous! As long as you’ve been in business you would think you’d be better at scheduling. I’ll take my business somewhere else.
I should have not done this a second time. It is 3:03pm and my appointment was at 2:15pm and two ahead of me. Bad business!! I should have known better, but I gave it a second chance. Never and I mean never again.
Took 5hrs. Had a 2:15 appt. Called back about 3:30. Didn’t get out until 5:30. Didn’t really understand why, since there were only 3 people in the waiting room when I arrived. However, Dr. Lewis and staff were nice and professional. Waiting …
I’ve had more than one appointment at Columbus Eye Associates. The wait is always terrible. No one usually knows why, but I found out by talking to quite a few people. The doctor doesn’t actually show up until around 12pm or later. Any …
If I could give less than one star, I would.There is no reason to have such a long wait. 4:00 appt. At 6:15, I left. Never got to see the Dr. There were still 3 people in rooms ahead of me at 6:15. That is just ridiculous. One of the rooms …
This place is insane. I wanted glasses repaired that were made here. My husband took them in and was told there wasn’t any staff in clinic to fix glasses. Told to come back on Friday. He returned to find doors locked and no one there. I …
Had a eye appointment at 230pm and it’s 415 now, two people ahead in line of me still. Expect 2+ hour wait time; staff is polite, I gave them a one star because this has been a known problem that they haven’t fixed in there business practice.
The wait time is extremely WAY to long I’ve been here with my fiancé since 2:50pm it is now 5:14pm and we have yet to see the DR. While I have been here I have seen the Dr. sit down multiple times and take long break while he has had …
Great place. Very helpfull
worst over the phone experience I’ve ever had no good customer service at all
They never answer their phone or return a call
Eye appointments shouldn’t take 3 to 4 hours.
The wait is beyond ridiculous. Definitely will not be coming back. 😡 …
They take forever! It is usually around 7 when we leave from a 4/4:30 appointment.
Has to wait almost 4 hours to see the Dr. Staff are nice Dr Lewis is the best.
The wait was extremely lengthy about 4 hours approximately, the doctor was rude and I don’t know why when I was the one subjected to smell his musky underarms after hours of waiting in a small sitting area but the highlight was when I asked …
Very much racist energy from majority of staff especially gentleman at front desk, unfriendly and uncomfortable environment, also very long wait…Although my experience with staff was unsatisfactory for a first time appointment, Dr. Lewis was very friendly and professional.
You need to take your lunch, because you’re there for 4 to 5 hrs. Beware of bill. Record keeping is worst I’ve ever seen. Files piled all over floors. Pay in full today & next week, you get another bill. They bill you twice, & same amount that insurance pays. Fraudulent activity there. Go somewhere else
Possibly the worst visit I’ve ever experienced. I was in the office for 6 hours before departing without even completing the appointment. I recently rescheduled with a different optometrist: my contact & routine eye exam, decision on a new …
Ive been here several times in the past and as long as you dont complain about the 3 to 5 hr wait or the rudeness of the doctor himself, you should have a pleasant stay. …
Worst visit I ever had….the Dr barely talked with me the staff rushed me to pick out glasses giving me very limited choices . …I have already made other arrangements for my next appointment…..worst part was having to call for two weeks with no answer trying to get my glasses….. will never go back there.
I really appreciate the staff being patient with me and my daughter. The reason it take so long, in my opinion, is because of the excellent customer service. I am glad that Dr Lewis and his Assistant didn’t rush us through the visit. I am …
3 hours in the waiting room. Ridiculous! As long as you’ve been in business you would think you’d be better at scheduling. I’ll take my business somewhere else.
I should have not done this a second time. It is 3:03pm and my appointment was at 2:15pm and two ahead of me. Bad business!! I should have known better, but I gave it a second chance. Never and I mean never again.
Took 5hrs. Had a 2:15 appt. Called back about 3:30. Didn’t get out until 5:30. Didn’t really understand why, since there were only 3 people in the waiting room when I arrived. However, Dr. Lewis and staff were nice and professional. Waiting …
I’ve had more than one appointment at Columbus Eye Associates. The wait is always terrible. No one usually knows why, but I found out by talking to quite a few people. The doctor doesn’t actually show up until around 12pm or later. Any …
If I could give less than one star, I would.There is no reason to have such a long wait. 4:00 appt. At 6:15, I left. Never got to see the Dr. There were still 3 people in rooms ahead of me at 6:15. That is just ridiculous. One of the rooms …
This place is insane. I wanted glasses repaired that were made here. My husband took them in and was told there wasn’t any staff in clinic to fix glasses. Told to come back on Friday. He returned to find doors locked and no one there. I …
Had a eye appointment at 230pm and it’s 415 now, two people ahead in line of me still. Expect 2+ hour wait time; staff is polite, I gave them a one star because this has been a known problem that they haven’t fixed in there business practice.
The wait time is extremely WAY to long I’ve been here with my fiancé since 2:50pm it is now 5:14pm and we have yet to see the DR. While I have been here I have seen the Dr. sit down multiple times and take long break while he has had …