Repeatedly sent me notices in the mail for a bill I paid months ago. Spoke over the phone to people from billing several times and still kept receiving the bill. …
They sent me a $586 bill that should not have went to me. They should have billed workers comp. They are always sending me a bill for something even if insurance pays for it. It’s like they dont bill the correct people cause they can’t be …
I would rate less than one if I could. What company does not send a bill, in this day and age? With all of the fraud, who can trust how they bill. I do not live in Columbus, why am I getting a bill from them? It doesn’t make any sense to me. I will be calling them in the morning.
This company is awful!!! I have placed 7 calls asking for a supervisor to call me back and never got a call. I’ve emailed with no responses. This company has to be scammers!!!!
Very rude! I called and before I could even finish my sentence before I was redirected to another department. I couldn’t even state the nature of my call and I don’t know who this company is or why I would have a bill from them. Overall, gut the whole staff and rebuild cause this was just ridiculous.
Billing Department for this company is absolutely awful. Sent 2 payments with one check..did not get applied to the right account and now I’m jumping thru whoops to prove payment..A cancelled check just isn’t good enough
They sent me a notice to collect a debt. I called them up and said I show the payment went out and check was cashed. They said they had no record of it. I had to get my bank involved to prove the cashed my payment. I think they could of …
Crooks! I’m reporting them to the attorney general. Ive sent several payments which they cashed, I have copies. They turned the bill over to collections anyways and don’t show any payments
I was continuously billed to the wrong insurance company which lead the bill to be delinquent, a company this size should employ individuals qualified to work as a billing rep. These had to be the most incompetent people that I’ve ever conversed with.
This place is not willing or able to bill workman’s comp of ohio instead sending the bill for service to me personally. I have spoken with their billing department at least 3 times every time thinking that I have cleared up the confusion of …
Never received a statement from them for an ultrasound done in October at Mercy hospital. Just received a collections notice in the mail… I called the billing department and they stated they sent out 1 statement in October (that I never …
After Mercy Hospital double billed us for an ultrasound, we had a lot of back and forth with both Mercy and Columbus Radiology. Many hours over the course of many months. Mercy removed the double charge and stated that they updated “their …
This place will mess up your billing and they will not fix it. I paid a bill and they kept sending me additional invoices. I paid a second time by mistake and I’ve spent 6 weeks and several phone calls trying to get them to correct the error. I would go anywhere else possible.
It is September 2021. I had a mammogram by Mercy Health on October 10 2018! It is 2021. I received a bill from Columbus Radiology Corp 3 years later. I have called more than once. Not happy at all. Columbus Radiology Corporation claims …
ZERO stars if was possible…My story is so similar to the reviews I have read. I have been trying to get them to reimburse me $393.00, because my insurance did pay after all. I have been doing this since February 2021. I too have been …
Horrible! Paid my small bill in April 2021, they claim did not receive. Provided proof twice where cleared my bank, was told in July would be 3 to 5 days to resolve. Now mid September they claim can’t read amount and want me to resubmit. …
My experience with Columbus Radiology is similar to many others.
In June, my husband received a check for $78.46, a patient refund for services rendered on March 15, 2017. Yes, 2017! Unfortunately, my husband died in …
Apparently they use a 3rd party billing agency that 1. can barely speak English, 2. cannot enter insurance information correctly and 3. cannot control the barking dog in the background while you are ATTEMPTING to correct the information. If …
Just received a letter from a debt collector representing Columbus radiology! Been trying to contact the billing department but says offices are closed for whatever reason. I was also transferred 3 times to the same number. I never even …
Billing system is jokingly bad. I went to Columbus Radiology Corp. in Obetz, OH in June of 2020. Apparently I was “billed,” but never got anything from them and here I am two years later getting a call from collections that I have an …
This place is a joke. They were supposed to bill a secondary insurance and didn’t. Still receiving bills. Also was hung up on a customer service rep because in couldn’t understand his broke English. It took 4 times to get through to someone! Rude staff!!!
If I could give 0 stars, TRUST ME I would. Thanks for jacking up my credit when you were TOLD that I have a lawyer handling this matter due to a hit and run accident and everything has to be handled through my lawyer and my insurance WHICH …
Really hate that Mercy uses them for radiology. I have special needs children who need so many tests done & never ever do they bill their secondary, zero copay Medicaid correctly, rather each time trying to hit me up for the remaining …
I received a message on my Email which I never use, That I had bills that were overdue…. I received no bills in the mail….I am very prompt About paying my bills to keep my credit score high…. I called their 380 area code billing …
Zero, but it won’t let you post.
Awful customer service. They cannot answer a basic question such as what insurance companies they are in network with. Very difficult to understand the people …
In may 2022 I had my mammogram in mercy in Perrysburg, in august I received a bill charging for that test, I contacted them and told them about I have insurance and the day of my test, all was good. The person who answered the phone took …
I went to OhioHealth’s emergency department at Polaris and ended up getting a CT scan. I received a bill from Columbus Radiology Corp for $1200. Assuming I just hadn’t met my deductible, I paid it. Then my insurance also paid and I’ve been …
We received a collection from 2019 from Columbus radiology in which they did not send a single bill. No communication from them was ever received. After looking at reviews almost everybody here has the same issue – how is this allowed?! I …
Tech was quite nice but not skilled at drawing blood. My veins are easily accessible and she said that too, but could not seem to “stick me” in either arm and finally had to use the top of my hand. Not ideal. MRI was fine and had no …
Never received a bill. Alerted 12/1 by email that my past due balance was sent to collections. Wondering if the person who spends all day putting “we’re here to help” replies to these complaints might be better used printing and mailing …
August 2020 I had a mammogram at Mercy hospital. I always have my mammograms at this hospital. They were able to receive payment from my insurance company for the service. I received a collection notice from a collection company this year …
Repeatedly sent me notices in the mail for a bill I paid months ago. Spoke over the phone to people from billing several times and still kept receiving the bill. …
They sent me a $586 bill that should not have went to me. They should have billed workers comp. They are always sending me a bill for something even if insurance pays for it. It’s like they dont bill the correct people cause they can’t be …
Never been to this place in my life! Yet,got a text message that I owed $ A class action lawsuit should be concedered . What a a clown show!
Why are you even affiliated with mercy health???????
I would rate less than one if I could. What company does not send a bill, in this day and age? With all of the fraud, who can trust how they bill. I do not live in Columbus, why am I getting a bill from them? It doesn’t make any sense to me. I will be calling them in the morning.
Predatory billing practices
They dont send you a statement and then send you to collectors!
This company is awful!!! I have placed 7 calls asking for a supervisor to call me back and never got a call. I’ve emailed with no responses. This company has to be scammers!!!!
Billing department stinks! We have notified them several times Medicare is the primary. They still don’t get it.
Didn’t bill us correctly. Immediately, put us into collections and would not accept a payment when trying to pay.
Very rude! I called and before I could even finish my sentence before I was redirected to another department. I couldn’t even state the nature of my call and I don’t know who this company is or why I would have a bill from them. Overall, gut the whole staff and rebuild cause this was just ridiculous.
Billing Department for this company is absolutely awful. Sent 2 payments with one check..did not get applied to the right account and now I’m jumping thru whoops to prove payment..A cancelled check just isn’t good enough
They sent me a notice to collect a debt. I called them up and said I show the payment went out and check was cashed. They said they had no record of it. I had to get my bank involved to prove the cashed my payment. I think they could of …
Crooks! I’m reporting them to the attorney general. Ive sent several payments which they cashed, I have copies. They turned the bill over to collections anyways and don’t show any payments
I’m thinking this is a bogus business.
Received an email that made zero sense,
I check there my phone there was no phone call. …
I was continuously billed to the wrong insurance company which lead the bill to be delinquent, a company this size should employ individuals qualified to work as a billing rep. These had to be the most incompetent people that I’ve ever conversed with.
Billing dept is awful. They don’t understand anything about billing.
When you print out a final notice on the 28th mail it on the 30th just before the holiday weekend maybe give them more than 6 days to respond 🤷♂️ …
This place is not willing or able to bill workman’s comp of ohio instead sending the bill for service to me personally. I have spoken with their billing department at least 3 times every time thinking that I have cleared up the confusion of …
Never received a statement from them for an ultrasound done in October at Mercy hospital. Just received a collections notice in the mail… I called the billing department and they stated they sent out 1 statement in October (that I never …
After Mercy Hospital double billed us for an ultrasound, we had a lot of back and forth with both Mercy and Columbus Radiology. Many hours over the course of many months. Mercy removed the double charge and stated that they updated “their …
This place will mess up your billing and they will not fix it. I paid a bill and they kept sending me additional invoices. I paid a second time by mistake and I’ve spent 6 weeks and several phone calls trying to get them to correct the error. I would go anywhere else possible.
It is September 2021. I had a mammogram by Mercy Health on October 10 2018! It is 2021. I received a bill from Columbus Radiology Corp 3 years later. I have called more than once. Not happy at all. Columbus Radiology Corporation claims …
ZERO stars if was possible…My story is so similar to the reviews I have read. I have been trying to get them to reimburse me $393.00, because my insurance did pay after all. I have been doing this since February 2021. I too have been …
Horrible! Paid my small bill in April 2021, they claim did not receive. Provided proof twice where cleared my bank, was told in July would be 3 to 5 days to resolve. Now mid September they claim can’t read amount and want me to resubmit. …
My experience with Columbus Radiology is similar to many others.
In June, my husband received a check for $78.46, a patient refund for services rendered on March 15, 2017. Yes, 2017! Unfortunately, my husband died in …
Apparently they use a 3rd party billing agency that 1. can barely speak English, 2. cannot enter insurance information correctly and 3. cannot control the barking dog in the background while you are ATTEMPTING to correct the information. If …
Just received a letter from a debt collector representing Columbus radiology! Been trying to contact the billing department but says offices are closed for whatever reason. I was also transferred 3 times to the same number. I never even …
Billing system is jokingly bad. I went to Columbus Radiology Corp. in Obetz, OH in June of 2020. Apparently I was “billed,” but never got anything from them and here I am two years later getting a call from collections that I have an …
This place is a joke. They were supposed to bill a secondary insurance and didn’t. Still receiving bills. Also was hung up on a customer service rep because in couldn’t understand his broke English. It took 4 times to get through to someone! Rude staff!!!
If I could give 0 stars, TRUST ME I would. Thanks for jacking up my credit when you were TOLD that I have a lawyer handling this matter due to a hit and run accident and everything has to be handled through my lawyer and my insurance WHICH …
Really hate that Mercy uses them for radiology. I have special needs children who need so many tests done & never ever do they bill their secondary, zero copay Medicaid correctly, rather each time trying to hit me up for the remaining …
This company is beyond questionable and I am disappointed that medical professionals are using a service like this for post patient billing. …
I received a message on my Email which I never use, That I had bills that were overdue…. I received no bills in the mail….I am very prompt About paying my bills to keep my credit score high…. I called their 380 area code billing …
Zero, but it won’t let you post.
Awful customer service. They cannot answer a basic question such as what insurance companies they are in network with. Very difficult to understand the people …
In may 2022 I had my mammogram in mercy in Perrysburg, in august I received a bill charging for that test, I contacted them and told them about I have insurance and the day of my test, all was good. The person who answered the phone took …
Edit:
Reply to “owner” who suggested I call their phone number- this does nothing. I …
I went to OhioHealth’s emergency department at Polaris and ended up getting a CT scan. I received a bill from Columbus Radiology Corp for $1200. Assuming I just hadn’t met my deductible, I paid it. Then my insurance also paid and I’ve been …
We received a collection from 2019 from Columbus radiology in which they did not send a single bill. No communication from them was ever received. After looking at reviews almost everybody here has the same issue – how is this allowed?! I …
Avoid at all costs unless you like never receiving a bill and being sent directly to collections. …
Tech was quite nice but not skilled at drawing blood. My veins are easily accessible and she said that too, but could not seem to “stick me” in either arm and finally had to use the top of my hand. Not ideal. MRI was fine and had no …
Never received a bill. Alerted 12/1 by email that my past due balance was sent to collections. Wondering if the person who spends all day putting “we’re here to help” replies to these complaints might be better used printing and mailing …
August 2020 I had a mammogram at Mercy hospital. I always have my mammograms at this hospital. They were able to receive payment from my insurance company for the service. I received a collection notice from a collection company this year …