Since 1968, CES has been servicing customers throughout the Tri-State region of New York’s Catskill Mountains, Hudson Valley, Eastern Pennsylvania & Northern New Jersey with dependable propane gas, home heating fuel oil, kerosene, diesel fuel, bio-fuel deliveries and HVAC service & installations. While our company may have grown, our commitment to delivering the best customer service 24 hours per day at fair prices with the best team in the industry has never wavered. We hope you’ll keep us in mind when it comes to your energy needs. Contact us today at 845-794-1210 or 800-874-1975.
Friday | 7AM to 6PM |
Saturday | Closed |
Sunday | Closed |
Monday | 7AM to 6PM |
Tuesday | 7AM to 6PM |
Wednesday | 7AM to 6PM |
Thursday | 7AM to 6PM |
216 E Broadway, Monticello, NY 12701
Need some customer service training. I am an auto-fill customer. Service was great until I updated dated my credit card a month ago. Was told everything was good. Fast forward to yesterday and realize the tank is at zero. Call first thing …
Shain and Jayson were the techs on my
Furance installation. They were very professional and answered any questions I had. Did quality work and were fast getting the Furance installed and working.
The office staff is friendly, helpful and professional. Any bill issues or delivery requests are taken care of quickly. We have been with CES for over twenty years and are very happy with the company and their service.
Been with CES for 30 years and I’m now seriously considering switching utility providers. Whatever happened to delivering gas and sending a bill?? How about respect for loyal customers? Nope. They don’t see people, just account numbers.
We’ve been customers for about 50 years (since they bought Roy’s Gas) and have never had a complaint.
Their service people even came in the middle of the night several very …
After paying top dollar for propane for years (as a seasonal resident) I was assessed $50 for insufficient usage. I was also told that my tank was pretty full, having filled it just prior to leaving last season. But, unbeknownst to me, a …
I called today to order propane for the first time. I spoke to Dawn who was amazing. As a total propane neophyte I had no idea what I was doing. Dawn was patient with my ignorance and thoughtfully explained everything. I never felt like she …
After a horrible experience with my last propane company I took a chance on CES.
I was called back right away and they sent a sales rep out that week. He walked …
I’m very happy. Moose was super quick to call me back and propane was delivered same day. Dilvery guy was great. Thank you so much!!:)
We have worked CES since the start of our company and have nothing but positive feedback on this company. Jennifer and Jessica are extremely helpful in getting all of our needs taken care of. They are both super responsive and help to make …
CES Was extremely professional when I needed to close my late father‘s accounts. Viv was one of the customer service representatives that helped immensely and went out of her way to keep the transition smooth. I will definitely be a CES customer again in the future!
Thank You Moose and Travis for taking care to install propane heat in my country house without me there. They took the time to located the tanks just right and without me knowing I had a choice Moose picked Brown tanks so they don’t stick …
A week back we had a build up of pressure in our tank and it was hissing bad. My wife got very scared called CES and Brian Osborne came right out fast and friendly explained exactly what happened with the tank and why the pressure built up. Great guy and great company. Thank You.
Although it took some time to obtain a rate quote for propane, Jamie was excellent in taking care what we needed. She is very responsive and made sure we were set up for service.
I have recently upgraded my heating/cooling systems this past year and found the CSE team great to work with.
Blake the supervisor was very thorough went through all the requirements for me …
Excellent Service and Reliability. I have many years of doing business with CES and they have always performed over and beyond what has been expected. My entire home heating and cooling system was installed by CES when I built my home …
I’m a new customer of CES and the primary reason I have switched to CES after 20 years with one of the larger regional gas co’s is because CES is the only gas co which has a well managed staff operating out of an office during these …
Giving 5 stars to Combined Energy Services… I am new to the area and since the first phone call I got an excellent service. Moose helped me and guided me through the process to Expedite and set up my new customer account including all …
CES has been my fuel supplier for many years. Today I decided to let them also clean my furnace, because we had an oil smell in the basement. Brian Osborne was the technician doing the work. He was professional, knowledgeable, and did an …
From my mother: My furnace broke down and when I called, Pete came over to assess the situation. Later that day, Shane came over and fixed my furnace. Both men were polite, knowledgeable, and very friendly. I was very impressed with …
Exceptional experience! The service provider, Brian Osbourne was courteous, knowledgeable, and provided on going feedback throughout the entire repair process. He went that extra mile to make sure that the project was completed in a timely manner! Thanks again Brian for a job well done!
We are new customers with Combined Energy and we couldn’t be more pleased with the service and professionalism we have received! Jamie DeFrank has been wonderful to communicate with. She responds to all of our emails and helped get us set up quickly. With this kind of service I can see us being customers for a very long time.
Shain did a great job hooking up our new propane stove. He was a pleasure to have in our home and our dogs and our cat approved of him too. We would definitely request him in the future if we needed help I with our service.
I only have a small portable heater and don’t use much propane. This year especially sidetracked and not paying attention to usage I didn’t keep a close eye on my gauge. Seems I didn’t use enough propane to meet my minimum and received an …
Disappointed and a bit at a loss for words. I just bought a multi-family (the previous owner purchased his oil from CES) and I opened an account to do the same. I called to schedule a furnace tune-up but was denied because I hadn’t …
Brian O and Roy were extremely knowledgeable and professional during our entire experience. Our water heater failed and they were able to comeback the next day to put a new one in. They were fast and very thorough at the same time! Thank you gentlemen for taking great care of us!
Combined Energy Services is the go to place for your home propane needs. They are the best. I am so happy I switched to them. From the very first encounter with their office with Brittany, then the home visit with Neil B to confirm my …
Customer service is always rude when I call. Jessica answers the phone every time and even one time accused me of “changing my story” when the driver tried to light my pilot – with the power on to the furnace because he didn’t read the …
On one of the coldest days of the year, after a very difficult week, with our 1 year old at home, our gas went out in the 3rd month of us living in our new home and we had no idea what to do. We looked for all relevant housing documents, …
I love my new gas logs! Brian installed them. He was friendly, explained the process, showed me how to use the manual and remote devices, and cleaned up everything before he left. He even asked me if I wanted him to add the pebbles at the …