Internet service provider, Comelec Internet Services
Comelec Internet Services is a High-Speed Internet service provider located in Dubuque, IA. Locally owned and operated, we pride ourselves on … See more
We decided to switch service due to losing signal at least one a month and decided to try Comelec. We’ve had it for 4 months now and haven’t had any issues and the Internet is fast!
they have never, ever given us the internet speed we pay for. it is always extremely slow. the last couple days we have had 0.51 MEGABITS. that is ridicoulous. definity furiated by this horrible company
Waited about 2 weeks to have the internet installed just to find out they couldn’t provide service at my house (and I’m not located in the middle of nowhere). I’m sure they provide great internet…unfortunately I wouldn’t know.
Edit: thank you to the owner for the help. A tech stopped out and got things working. Still a little torqued at the gentleman who initally felt the need to inform us to wait till monday, but who knows maybe his day was worse than mine! …
Download speeds are terrible… took me 24 hours+ to download a 88gb game, I have an Xbox X wired with ethernet to the WiFi…. compared to what friends have they had the game downloaded that night… big fart noise from me
We have had 0 issues and have had amazing internet speed and depedibility! We have had them as our internet provider for over a year and have had an awesome experience and the price is hard to beat!
Have had this for about four months now and there is NO COMPARISON to the other (major) isp we have had before! Excellent service and fast speeds. I highly recommend this company for internet service.
What an amazing company. Excellent customer service. Fast internet with NO DATA CAPS!!! They’re an example of what an ISP should be and ray of light in an industry that has been ruined by the greedy. …
Awful awful experience with them. Hours on the phone trying to troubleshoot my slow/choppy connection. Refused several times to send someone to look the at wiring as they did not want to admit fault on their end. Ended up cancelling due to how troublesome it became. Would avoid at all costs.
I’ve had their service for 2 years now and couldn’t be happier . Never had a problem with internet going out or stalling . The employees are right on top of getting right back to me if I have any questions or concerns…Would recommend them to anyone. Way to go Commelect !!!!
When there was a problem, I got a call and a follow up call just to make sure everything was fixed from what they did. Excellent internet speeds and even better customer service. Couldn’t recommend enough.
Best internet provider in the tri state area. We have 3 kids and everyone can be online or gaming with no lag time.The price is lowest you will find.
Locally owned and operated with amazing customer service and tech support.
We have had an amazing experience with Com Elec. There service has been 2nd to none! If we have had any issues, they have sent a service tech over immediately or have taken care of the problem over the phone. I would HIGHLY recommend them for internet & security. Everyone we have dealt with has also been super friendly!!
I called this evening with problems connecting to the internet. It was after hours, I left my number with the company voicemail and I recieved a call in about 30 min. Colby with Comelec was able to troubleshoot our issue and easily walk me though how to get it fixed!!
I own and operate a strange internet business. I have a number of internet streaming “radio” stations. When they work correctly, they make money. I also support broadcast services. Needless to say I need PERFECT internet. I was about to …
Called to setup new service multiple days. I was told they would contact me that day to setup scheduling for new service. Been over a week no contact, so I called again and told I would receive another phone call today. No counting on that call if they don’t deliver I will just find another company to service my needs.
Normally I would say I’m very satisfied with this company… however I just had an emergency situation where my internet went out and i absolutely needed it to be functioning. I went to call them and the phone rang and rang and rang… No I …
Great customer service (Comcast take notes) as well as a very skilled and helpful Tecs to help you fix your issues. For some reason my router was not connecting properly to the tower. They fixed it a day after I even mentioned my problem.
Installed on Friday, May 8, 2015. So far we love it! We have watched a couple of tv programs & videos & have also played some games with no stalling of service. We have used multiple devices at the same time & again no stalling. We also …
Pretty fast speeds for how far i am away from the the tower, reliable in hard rainy weather. They call you back anytime you call them, they treat you like a real customer and not just a number. Would recommend to anyone looking for a decent priced no data cap internet provider.
The customer service at Comelec is one of the best. You can call at any time leave a message and someone (a real person) will call you back. Sometimes even the owner. They usually resolve any issues we have to the best of their abilities.
Update: the rep did come out on Sunday to hook up my internet. Though it was not easy. Since they use a dish, he had to find a good spot to put it, and the landlord didn’t want holes in the new roof. The tree was the best spot. So I now …
I chose Comelec Internet Services for high speed internet at my Schoolhouse Gallery near Platteville, WI. I shopped around and had two options for providers in my market. I had dealt with the other provider before and there service speeds …
This company is amazing. Top notch customer service. They never make u feel like a burden and are never in a hurry to get u off the phone. Even if I call at 10 pm I get excellent service. Best internet in town will never leave. Highly recommend
I normally don’t spend time doing reviews but all i can say is what an amazing company! Excellent customer service! Fast internet with no limit on data….I have been a long time customer and I can tell you when I had my first hiccup I …
Comelec is a great company, their customer service is excellent. If you have a problem they are fast at helping to find the problem and are there as soon as a tech is available, which is usually within a few hours. Totally recommend for anyone that does not have them to seriously think about switching!
The signal at our old house on the North end of town seemed to have a lot of issues. Inconsistent speeds and a lot of dropped service. HOWEVER, their customer service team and techs are the BEST. We recently moved to Asbury and are waiting …
Wireless clients were dropping off WiFi (connected but no automatic DHCP server IP address renewal). We were having to manually disconnect and reconnect to pull an IP address from the router. Needed service and received a call back within …
This was my first experience with Comelec. I called about programming a router and the staff who helped me on the phone and in person were very friendly and immediate with assistance!
Well first I would like to say that we have had services with Comelec at multiple locations as we had to have our services moved which was more to move the service than the monthly fees that we pay for service and I understand the whole …
I called on Easter Sunday to leave a message and was called back by a service technician immediately. He was able to troubleshoot our problem and we were back online right away. He was extremely polite even though his holiday was interrupted. I definitely recommend Comelec.
I spoke with a lovely young woman who answered my questions easily and quickly. She provided the information with confidence and accuracy. I move in a few days and will be starting services, hopefully it lives up to the same standards as their Customer Care 🙂
Better than MediaScam!! You get better speeds at a cheaper price.
I would give 5 stars I could receive a fiber optic/DSL for a more consistent speed without weather/outdoor anomaly(s). …
Every single time I use the internet it’s not advertised speeds and I’m lucky to even get 5mbps, pay $50 a month for 50mbps but never get it. It’s not just my house, it’s every person I know that has Comelec has this same issue. If you play …
So happy to have a competitor to Mediacom internet. So far: Flat rate pricing is very good. Speed is very good and consistent (5 gig better than 2.4 gig over my wifi). Site survey and Installation was professional and fast. Router …
I can’t say enough great things about Cody who showed up this morning anticipating an easy job, that soon turned to an all day task. He was so nice, explaining everything that was happening and how the problem would be fixed. Good job Cody. …
I just switched over from Mediacom today and I am already blown away. The speeds are SOOO much faster and the customer service alone makes the switch worth it. (Doesn’t help it is way cheaper too with no data cap). Mike was the gentlemen …
Highly recommend Comelec! We moved this summer and were finally able to use their services. Recently there was an outage and as frustrating as that can be, they handled it extremely well and communicated with their customers. I found the …
I called Comelec on a Thursday, inquiring about service. Unfortunately, they didn’t have any available set up appointments until the following Tuesday. I received a call Friday afternoon letting me know they had a cancellation and could fit …
Comelec has great service and at a reasonable price. If we ever have an issue, and the issues are rare, they let me talk to someone who can help right away. They definitely care about their customers!
When we moved to Peosta, I was stuck with Mediacom unfortunately, but on Tuesday I was finally able to get Comelec fiber internet and I can’t say enough nice things about this company. The people are always helpful and nice, they don’t lie …
One of the better internet companies I’ve had. I was able to stream and play games at the same time without lag and that was on 50 mbps of speed with a full house of people on the internet. Unfortunately I moved out and I am now stuck with …
My wife and l live in a somewhat rural area outside of East Dubuque, Illinois and had very limited options available for internet. Businesses nearby have great difficulty with the internet speed and reliability. I know that for a fact as …
Internet speeds are not what is promised with this company with the dish based service we were told 50mbps we typically got less than 10mbps. We moved to another internet provider and were told during the cancellation process that we were …
Don’t get wast of money junk internet
Fast speed fiber rocks
Excellent service, fast tech support. Thank you!!!
Fantastic service! Reasonably priced.
Thanks, will figure out what’s going on with everything before Friday
Top notch customer service and great internet for my family.
Downloads will slow down as they go on, so the 20-30min download becomes a 2hr download.
All around amazing service and customer support! Would recommend!
Great service and very reliable. Glad to see they offer this service.
Excellent customer service and helpful tech advice.
Great internet service and good customer service. Best in dubuque!
Great service and customer service! I recommend them to everyone who wants high speed at a affordable price!
Install went great and speeds have been reliable. Thanks for a great start to service!
Never an ounce of trouble ..been a customer for several years..good people
Fantastic customer service. Very professional and put in the effort to make sure their customers are taken care of. Good people.
Great local internet provider. Always honest, and helpful whenever you’re having issues
Always quick to fix issues which were rare. helped me set stuff up over the phone. great customer service as well.
Always excellent, polite, prompt tech support when you need it, which is very seldom that I’ve needed it.
We decided to switch service due to losing signal at least one a month and decided to try Comelec. We’ve had it for 4 months now and haven’t had any issues and the Internet is fast!
they have never, ever given us the internet speed we pay for. it is always extremely slow. the last couple days we have had 0.51 MEGABITS. that is ridicoulous. definity furiated by this horrible company
Waited about 2 weeks to have the internet installed just to find out they couldn’t provide service at my house (and I’m not located in the middle of nowhere). I’m sure they provide great internet…unfortunately I wouldn’t know.
Running 3 mbps speed and it crashed and took them 2 days to bring back internet. I’ve had them for not even a month so far not impressed
Amazing customer service and high quality internet. No hidden fees. Salesman Joe was very informative and walked me through the whole process.
Edit: thank you to the owner for the help. A tech stopped out and got things working. Still a little torqued at the gentleman who initally felt the need to inform us to wait till monday, but who knows maybe his day was worse than mine! …
Download speeds are terrible… took me 24 hours+ to download a 88gb game, I have an Xbox X wired with ethernet to the WiFi…. compared to what friends have they had the game downloaded that night… big fart noise from me
We have had 0 issues and have had amazing internet speed and depedibility! We have had them as our internet provider for over a year and have had an awesome experience and the price is hard to beat!
Have had this for about four months now and there is NO COMPARISON to the other (major) isp we have had before! Excellent service and fast speeds. I highly recommend this company for internet service.
Good speeds and prices. Customer service is fantastic with on-call support on nights and weekends. Thanks for the help, Matt!
What an amazing company. Excellent customer service. Fast internet with NO DATA CAPS!!! They’re an example of what an ISP should be and ray of light in an industry that has been ruined by the greedy. …
Awful awful experience with them. Hours on the phone trying to troubleshoot my slow/choppy connection. Refused several times to send someone to look the at wiring as they did not want to admit fault on their end. Ended up cancelling due to how troublesome it became. Would avoid at all costs.
I’ve had their service for 2 years now and couldn’t be happier . Never had a problem with internet going out or stalling . The employees are right on top of getting right back to me if I have any questions or concerns…Would recommend them to anyone. Way to go Commelect !!!!
When there was a problem, I got a call and a follow up call just to make sure everything was fixed from what they did. Excellent internet speeds and even better customer service. Couldn’t recommend enough.
Best internet provider in the tri state area. We have 3 kids and everyone can be online or gaming with no lag time.The price is lowest you will find.
Locally owned and operated with amazing customer service and tech support.
We have had an amazing experience with Com Elec. There service has been 2nd to none! If we have had any issues, they have sent a service tech over immediately or have taken care of the problem over the phone. I would HIGHLY recommend them for internet & security. Everyone we have dealt with has also been super friendly!!
Great service, price, and reliability!! The team there is great and having fiber service in our area is a major plus!!
I called this evening with problems connecting to the internet. It was after hours, I left my number with the company voicemail and I recieved a call in about 30 min. Colby with Comelec was able to troubleshoot our issue and easily walk me though how to get it fixed!!
I own and operate a strange internet business. I have a number of internet streaming “radio” stations. When they work correctly, they make money. I also support broadcast services. Needless to say I need PERFECT internet. I was about to …
Called to setup new service multiple days. I was told they would contact me that day to setup scheduling for new service. Been over a week no contact, so I called again and told I would receive another phone call today. No counting on that call if they don’t deliver I will just find another company to service my needs.
Normally I would say I’m very satisfied with this company… however I just had an emergency situation where my internet went out and i absolutely needed it to be functioning. I went to call them and the phone rang and rang and rang… No I …
Great customer service (Comcast take notes) as well as a very skilled and helpful Tecs to help you fix your issues. For some reason my router was not connecting properly to the tower. They fixed it a day after I even mentioned my problem.
Installed on Friday, May 8, 2015. So far we love it! We have watched a couple of tv programs & videos & have also played some games with no stalling of service. We have used multiple devices at the same time & again no stalling. We also …
Pretty fast speeds for how far i am away from the the tower, reliable in hard rainy weather. They call you back anytime you call them, they treat you like a real customer and not just a number. Would recommend to anyone looking for a decent priced no data cap internet provider.
The customer service at Comelec is one of the best. You can call at any time leave a message and someone (a real person) will call you back. Sometimes even the owner. They usually resolve any issues we have to the best of their abilities.
Update: the rep did come out on Sunday to hook up my internet. Though it was not easy. Since they use a dish, he had to find a good spot to put it, and the landlord didn’t want holes in the new roof. The tree was the best spot. So I now …
I chose Comelec Internet Services for high speed internet at my Schoolhouse Gallery near Platteville, WI. I shopped around and had two options for providers in my market. I had dealt with the other provider before and there service speeds …
This company is amazing. Top notch customer service. They never make u feel like a burden and are never in a hurry to get u off the phone. Even if I call at 10 pm I get excellent service. Best internet in town will never leave. Highly recommend
I normally don’t spend time doing reviews but all i can say is what an amazing company! Excellent customer service! Fast internet with no limit on data….I have been a long time customer and I can tell you when I had my first hiccup I …
Comelec is a great company, their customer service is excellent. If you have a problem they are fast at helping to find the problem and are there as soon as a tech is available, which is usually within a few hours. Totally recommend for anyone that does not have them to seriously think about switching!
The signal at our old house on the North end of town seemed to have a lot of issues. Inconsistent speeds and a lot of dropped service. HOWEVER, their customer service team and techs are the BEST. We recently moved to Asbury and are waiting …
Wireless clients were dropping off WiFi (connected but no automatic DHCP server IP address renewal). We were having to manually disconnect and reconnect to pull an IP address from the router. Needed service and received a call back within …
This was my first experience with Comelec. I called about programming a router and the staff who helped me on the phone and in person were very friendly and immediate with assistance!
Well first I would like to say that we have had services with Comelec at multiple locations as we had to have our services moved which was more to move the service than the monthly fees that we pay for service and I understand the whole …
I called on Easter Sunday to leave a message and was called back by a service technician immediately. He was able to troubleshoot our problem and we were back online right away. He was extremely polite even though his holiday was interrupted. I definitely recommend Comelec.
I spoke with a lovely young woman who answered my questions easily and quickly. She provided the information with confidence and accuracy. I move in a few days and will be starting services, hopefully it lives up to the same standards as their Customer Care 🙂
Better than MediaScam!! You get better speeds at a cheaper price.
I would give 5 stars I could receive a fiber optic/DSL for a more consistent speed without weather/outdoor anomaly(s). …
Every single time I use the internet it’s not advertised speeds and I’m lucky to even get 5mbps, pay $50 a month for 50mbps but never get it. It’s not just my house, it’s every person I know that has Comelec has this same issue. If you play …
So happy to have a competitor to Mediacom internet. So far: Flat rate pricing is very good. Speed is very good and consistent (5 gig better than 2.4 gig over my wifi). Site survey and Installation was professional and fast. Router …
I can’t say enough great things about Cody who showed up this morning anticipating an easy job, that soon turned to an all day task. He was so nice, explaining everything that was happening and how the problem would be fixed. Good job Cody. …
I just switched over from Mediacom today and I am already blown away. The speeds are SOOO much faster and the customer service alone makes the switch worth it. (Doesn’t help it is way cheaper too with no data cap). Mike was the gentlemen …
Highly recommend Comelec! We moved this summer and were finally able to use their services. Recently there was an outage and as frustrating as that can be, they handled it extremely well and communicated with their customers. I found the …
I called Comelec on a Thursday, inquiring about service. Unfortunately, they didn’t have any available set up appointments until the following Tuesday. I received a call Friday afternoon letting me know they had a cancellation and could fit …
Comelec has great service and at a reasonable price. If we ever have an issue, and the issues are rare, they let me talk to someone who can help right away. They definitely care about their customers!
When we moved to Peosta, I was stuck with Mediacom unfortunately, but on Tuesday I was finally able to get Comelec fiber internet and I can’t say enough nice things about this company. The people are always helpful and nice, they don’t lie …
Comelec is beyond awesome this is the best internet service I have ever had me and my girlfriend enjoy your services
One of the better internet companies I’ve had. I was able to stream and play games at the same time without lag and that was on 50 mbps of speed with a full house of people on the internet. Unfortunately I moved out and I am now stuck with …
My wife and l live in a somewhat rural area outside of East Dubuque, Illinois and had very limited options available for internet. Businesses nearby have great difficulty with the internet speed and reliability. I know that for a fact as …
Internet speeds are not what is promised with this company with the dish based service we were told 50mbps we typically got less than 10mbps. We moved to another internet provider and were told during the cancellation process that we were …