Studies show that adults and children who have a regular source of primary health care have better health outcomes than those who don’t. See more
Read MoreFriday | 7:30AM to 5PM |
Saturday | Closed |
Sunday | Closed |
Monday | 7:30AM to 5PM |
Tuesday | 7:30AM to 5PM |
Wednesday | 7:30AM to 5PM |
Thursday | 7:30AM to 5PM |
1800 Glenside Dr Ste 105, Richmond, VA 23226
Great practice! Dr Gergoudis is the best!! Having been a patient there for ten years or more I’ve always been treated really well and I feel very fortunate to receive such good care They take the time to do things right
great place
Thorough.
The most unhelpful receptionists during a global pandemic.
Easy COVID rapid testing. Thank you!
Incompetent. Period. Save yourself the frustration and go to the ER.
Front lady is so rude. Wow.
Courteous, professional staff and always there when I need them most!!!!
horrible customer service. The staff on the phone are extremely rude & not helpful. do yourself a favor and don’t come here
Its clean. People are nice and empathy with you. Been coming here since I was 10 lol
Never had a problem, very professional. My doctor is awesome.
I am a patient of Warren Koontz MD.My experience with them has been outstanding Thank you.Edward Tilman
Been here 2 hours and haven’t been seen by a doctor. 1st hour in the waiting room and the last in the exam room. Should have gone to Patient First but Dr. Boggs’s office couldn’t see us and directed us here.
Office visits have over an hour ++ to see Doctor; then you wait another hour. Good doctors but terrible wait time.
Excellent family care, very efficiently run.
Having to be on hold for up to 25 minutes is unacceptable. Is this the change of times?
Would have loved to make an appointment, but the phone staff were so rude, I was unable to. I was repeatedly cut off mid-sentence with “no.” And she cut me off so quickly, I don’t even know if she knew what I was asking.
My doctor is the best facility is clean and protected against covid doing the best they can keep their patients safe thank you Dr N. S.
Truly the worst care and service I have ever received from a primary health care provider. From the people who greet you at the door all the way to the clinic manager. Finding a new doc ASAP.
ABSOLUTELY THE WORST RECEPTIONIST IVE EVER COME ACROSS. I think her name was Cathy?? if i could give this place 0 stars i would because of her. beyond rude, wouldn’t let me speak, and wouldn’t answer my one question i started off with. you …
They are so rude on the phone. The receptionists are always mean and don’t actually answer questions. I called for mental health reasons and she basically refused to give me a referral unless I waited 4 months for an actual appointment …
UPDATE: lowering my review to one star because, since I wrote this fact- based review ( diagnosis from a doctor who cares: vasculitis), my pharmacy sent over a refill request for my statin to this doctors office. SIX TIMES the request was …
I have been waiting for my results of a rapid Covid test for well over an hour. It took over three hours before they got me to the point where I was swabbed. Incredibly inefficient. I had several friends go out to other clinics this morning …
I called to see if I could be seen earlier for my appt today just to be told “oh you should have been contacted, that doctor is out of office this entire week and maybe won’t be here next week”. I wasn’t contacted and I waited weeks for …
Dr. Thomas Beau Cawley is wonderful. Listens to me and is very understanding. But the women at the door greeting you all need to be go. Very rude and NOT friendly. Not who you want to see and talk to when you don’t feel good. Makes me want to go somewhere else. Please hire friendly caring people as greeters.
I had to wait an hour and a half just to get a covid test. I thought Patient 1sts and Urgent Cares were terrible, but this really takes the cake. However, it should be noted that when you do finally get to see them, the doctors here are always extremely nice.
Dr. Richard Tate has been my doctor for 20+ years. I’ve NEVER had to wait more than 20 minutes in the waiting room & he sees me within 10 minutes of the nurse getting my temp, BP, & reviewing my meds with me. I always have a list of …
Dr Rackliffe is the best! She’s super caring, relatable, and really listens to my needs. She gives practical advice and doesn’t make you jump through hoops to get the care you need.
New patient, new to the area, scripts were running out from old Doc so they got me in to see a Doc within 4 days. Last appt of the day so i expected to suffer from schedule slip. But i was in exam room only 30 minutes late.
Dr Zelenak is a caring and knowledgeable diagnostician. Scheduling appointments is easy, messages left for staff are answered the same day by his nursing staff. Med refills are difficult, so calling well before running out is a must. The staff are friendly, professional and helpful..
If doctor offices were reimbursed by insurance companies like hospital operating rooms are, based on ON TIME procedures, this place would be out of business in a month. Phenomenal doctors, but the customer service is worse than the DMV and clearly the administrators of Commonwealth Primary Care don’t actually ‘care.’
Unacceptable wait times, 90% uncaring staff, consistent delays and difficulty with medication management and general appts and info. They repeatedly ignore repeated requests (updated personal info, patient portal setup etc), and seem to …
Dr. Daniel Davis is a fantastic doctor. Great Nursing staff too.
Don’t waste your time here. I showed up 20 minutes early for my appointment. 1.5hrs later I was still sitting, waiting to be at least be told that they were behind or that someone would be out to see me shortly. That never happened. I got …