Community Bank, N.A. (CBNA) is a full-service financial institution and national banking subsidiary of Community Bank System, Inc. with branches across Upstate NY, Northeastern PA, VT and Western MA.
STAY FAR AWAY. I Pride myself in the fact that living in Upstate New York that most people are good people. However, It alarms me to say how awful this company is from top to bottom. Do not do business with them.
I went to make a deposit at the ATM.put in my pin and selected an envelope so I went and filled it out put my stuff in it and turned to deposit it so took 2 minutes and locked me out took my card for security.are you kidding me.security for …
Showed up 40 minutes before closing and couldn’t find a single worker. 2 unlocked doors let me wander around through offices and break rooms with 0 people in them. Was finally told by a secretary of a law firm that shares the building that …
While I’ve been treated for terminal cancer over $10,000 was taken from my checking account at Community Bank NA. Though the fraud occurred through no action of my own, they blamed me, won’t pay more than half the money back, won’t …
Just an overall horrible company. They charge a daily fee (in ADDITION to the standard practice per transaction fee) for being in overdraft. Then when you ask them to cancel the debit card they refuse. The employees were also rude and …
Tech support is great with resolving issues, but the online banking experience is less than ideal. With other banks, I find that navigating the website is intuitive, with easy to follow prompts. Every time I’ve logged in I have experienced …
This is a corporate review…
Why don’t you have any offices open Saturdays in the Southern Tier? HUGE inconvenience when a customer needs more cash than your ATM will allow (Camper …
It looks beautiful.
STAY FAR AWAY. I Pride myself in the fact that living in Upstate New York that most people are good people. However, It alarms me to say how awful this company is from top to bottom. Do not do business with them.
I went to make a deposit at the ATM.put in my pin and selected an envelope so I went and filled it out put my stuff in it and turned to deposit it so took 2 minutes and locked me out took my card for security.are you kidding me.security for …
Showed up 40 minutes before closing and couldn’t find a single worker. 2 unlocked doors let me wander around through offices and break rooms with 0 people in them. Was finally told by a secretary of a law firm that shares the building that …
While I’ve been treated for terminal cancer over $10,000 was taken from my checking account at Community Bank NA. Though the fraud occurred through no action of my own, they blamed me, won’t pay more than half the money back, won’t …
Just an overall horrible company. They charge a daily fee (in ADDITION to the standard practice per transaction fee) for being in overdraft. Then when you ask them to cancel the debit card they refuse. The employees were also rude and …
Tech support is great with resolving issues, but the online banking experience is less than ideal. With other banks, I find that navigating the website is intuitive, with easy to follow prompts. Every time I’ve logged in I have experienced …
This is a corporate review…
Why don’t you have any offices open Saturdays in the Southern Tier? HUGE inconvenience when a customer needs more cash than your ATM will allow (Camper …