Community Choice is more than just a credit union. We believe in helping our neighbors achieve the life you desire. Pick your path and explore all that we have to offer. Community Choice Credit Union offers a wide variety of financial products and services for both consumers and businesses. If you’re looking for an experience that’s different from your current banking relationship, let’s get together.
| Saturday | Closed |
| Sunday | Closed |
| Monday | 9AM to 5PM |
| Tuesday | 9AM to 5PM |
| Wednesday | 9AM to 5PM |
| Thursday | 9AM to 5PM |
| Friday | 9AM to 6PM |
31155 Northwestern Hwy, Farmington Hills, MI 48334
Wasn’t able to get banking anywhere else due to past issues they worked with me and accommodated me, i’m very pleased and will be with them for a long time. SAM YOU’RE THE BEST!! 🤗🤗 …
The staff is great. They answered every question I had in great detail. They were super friendly. I recommend this branch to any and everyone. Excellent customer service.
Such an awesome Experience! Renee and Kerri were awesome! Highly recommend.
Grace and Becky in the lending department are absolutely Phenomenal!! Very attentive, informative, patient and very easy to get along with!
I worked with Greg Coury for my mortgage. He answer all my questions quickly and made the whole process very easy and seamless.
My experience was everything with Renee. She was kind and willing to help with all my concerns.
I can tell you one thing I’m super shocked how nice and easy this credit union is to work with they have been a life saver I’m use to being told no and they keep saying yes and helping me out I’m so thankful for this credit union I’m a happy camper thank you cccu your the best
Christie is amazing!!! I always look forward to working with her when I come in! She’s very helpful and has GREAT customer service!!
Awesome Service and support! Painless to add new services and/or loans. 5 stars and a smile too. Thx for everything Renee Bugosh!
I called customer service about something I didn’t fully understand on my account and Cherisha explained it very easily and told about options that I have when I use my debit card.
This was my first visit to the CU. I have to say, I was incredibly impressed. Everyone was so helpful and welcoming. It was really a wonderful experience.
I opened my babies youth account and Christie was great so kind and helpful…I highly recommend Christie and the bank’s customers service
Exceptional experience… Renee made the experience very pleasant and understanding…Second to None…thanks for her professionalism.
Deborah was extremely helpful and I was able to apply for a loan over the phone in about 10 minutes. Hassle free experience.
Katherine was AWESOME in assisting me today. She was super helpful and informative and guided me through the process of answering all of my questions.
The Member Contact Advisor (Sheila Burnham) demonstrated superior customer responsiveness when assisting me during the COVID-19 pandemic.
One star is being generous too.. updated their old website that was fine, lost all my loan account information, made me re enroll all my information to set up another account, so I did.. still not working, called them back said they can …
Always a great experience when I have business at the branch. The team is very helpful. Even if there is a line they acknowledge I am there and do their best to get to me quickly.
A very difficult situation, was made easy thanks to CCCU. I’m so blessed to be a member.
Had a great experience getting a home equity loan. Eric K. Was fantastic to work with during the process.
I was so impressed with the caliber of professional service I received from Christie Cannon. She did not fail to deliver and exceeded my expectations the first time!
Renee was extremely helpful and solved all my issues, I would give her a 10 if I could!
Such an amazing experience with getting our loan. Would definitely recommend!!
I’ve been banking with Christie Cannon for a very long time and she’s always been very helpful and knowledgeable to me about my banking, Christie is the BEST!!!
Community Choice has the absolutely best customer service and Renee Bugosh surpassed my highest expectations as a personal advisor.
Renee Bugosh is always helpful and such a pleasure to work with! I’m very happy I chose Community Choice and I highly recommend to my friends.
My credit union of 20 years just merged with CCCU. I called the number on the back of the card when the debit card they sent me didn’t work and the lady I spoke with was extremely rude and hung up on me. I am not looking forward to my new credit union.
The absolute worst bank ever… trying to get a release on a lein is absolutely PAINSTAKING. They say lowest rates, but many other banks will rate match….please take advantage of that option, even though most banks are still lower like Elga. I can see why there are so many one star ratings.
just wanted to take the time to say that the team there absolutely super impressed me yesterday, I was so impressed how courteous, professional and just down right friendly the team is there. You guys know how to solve things. …
Particularily pleasant and helpful representative who displayed unusual patience with difficult learner but she was able to bring to desired completion the problem she was confronted with and with complete satisfaction to the customer. Many thanks to the nice lady.
Kerri from the home equity department was great, the whole process was fast and has changed my husbands life forever.
Rachel from collections is reporting to Holzman Corkery that we have not paid this place since october 2017. They did not take the money we gave them and illegally put us in collections. False reporting, lies to my 79 yr old father to …
I worked with Lisa Smith this morning, and Lisa was VERY helpful in helping me with my questions this morning. She made everything very easy and thorough, thank you Lisa for the help! …
They have such amazing and helpful customer service. Any time I have called no wait time and everyone is so friendly. Would recommend them to anyone interested in a loan.
WOW JUST WON TIGER TICKETS. A SUIT. Bets bank around. They take good care of my money. Iv never had an issue and im a long term customer. Thanks again to everyone at the Farmington location.
Renee did a great job walking us through everything. Very professional.
I highly recommend going here very great first impression the environment is wonderful beautiful customer service Renee Bugosh helped me set up my direct deposit very sweet lady very professional and knowledgeable she was patient with me listened to me gave me all the tools i needed if i could rate this credit union a 10 I would
The lending pept has been top notch, by far the easiest lending dept to work with I have ever used. Very fast simple process from application to making your purchase.
Account Manager Christie for small business’s was absolutely excellent. Very personable and honestly genuine. Offered her assistance
Katey was such a good help she got me approved was fast and I only had to pay five dollars to open the account I like this credit union and will refer other ppl to use it they have good incentives while you wait and try to have you out fast
I enjoy going to Community Choice Credit Union!! The staff are very nice and very helpful!!
They always help me with check deposits and cash for my wallet!
Marci Odell was exceptional. Our commercial loan process was very streamlined, Marci was extremely knowledgeable and helpful throughout the experience.
I had a wonderful experence with Renee Bugosh today July 19th. She help figure out some very important paperwork for me. Thank You Renee
Easy to work with, applied for a home equity loan with community choice. Eric Kalinski was knowledgeable and extremely easy to work with. A++++
My representative was extremely helpful and was able to answer every question I had! The loan process through the app, and the app in general makes everything so much easier and faster!
I’ve been with this bank for over a year…and everyone that I’ve talked to is rude and not professional…wish I had a different bank loan on my truck…Can’t stand rude people….
I always have a good experience at this branch. Very, very nice people who believe in providing great customer service. Overall, I have had an awesome experience with Community Choice!!
Absolutely love community choice credit unions. The representatives are always friendly & helpful
I would not recommend this place I take money out of one account to put into this one to pay my truck loan and they charge me to make a payment through their own bank.. this place is a joke
I’m here at the Farmington branch and I’m so impressed with the kindness attentive service I recieved. Katie was so cheerful, she answered every question and even took time to help me with the phone app. I love that kind of service!
Renne provided excellent service! She deserves the highest recommendation! I look forward to working with her in the future!!
The Farmington Hills team was able to walk me through their new app. I didn’t realize we can do so much on there. I highly recommend opening an account there, Toros and his team are the best!
Quick review: Great place! Great concept! Really there is absolutely no comparison between credit unions and banks! Credit unions use profits to help their members. Banks use profits to make a few VERY rich. …
I lost my debit card, so I went worried about my weekend without my card and Toros immediately helped with a new card. He also assisted with info on how to better use the online App. As usual this staff is always fast, friendly and helpful.
I love this experience with Renee Bugosh.
She answered all my questions and concerns about this bank. She make everything clear and easy to understand.
Thank you so much.
I wish every bank was as smooth and every transaction was as hassle free as working with Community Choice Credit Union Farmington Hills Branch! Christie you were awesome!
Feels great every time I come in. Nothing every takes long and employees are awesome.
Shout out to (Christie Cannon, Chrystal Burden and Renee Bugosh. You always help me out and treat me like family. Love y’all )
NEVER BANK WITH THESE MORONS
We financed a car with these guys cause they had a good rate at the time. However we discovered when the first payment had to be made that problems were coming. …
The staff are always so friendly, professional and thorough. CC is definitely one of the best credit unions.
I attempted to redo my equity loan and was connected to Stacey. He did a marvelous job in expediting the loan request. I virtually had a minimal amount of work to complete. …
Taking care of business with Community Choice is very easy and convenient. I appreciate their quick assistance and the protective services they have in place to protect our money.
Let’s give some credit to the support departments that are working behind the scenes to make the magic happen. Big snaps for Jake in Lending, got my Visa limit increased in a few hours. Yasssss Amazing!!!
Renee Bugosh was extremely helpful navigating my login issues.
Becky from Loan department was helpful with my auto loan questions and described exactly what I needed to know before proceeding with my shopping experience . Whole family is members here and they’ve been treating us right
The only reason I went with Community Choice was the auto loan rate was the lowest at the time. The logistics of the website, random mailings, and lack of ease to maintain the auto loan has not been worth the tenth of an interest rate in …
Eric Kalinsky, Home equity, did a great job with my loan. the process was seamless and painfree!! Keep up the great work! Michele
The ATM machine at the Northwester location is broke or something doesn’t work every other time I try to use this location ATM, it is the closest ATM to my location in Farmington Hills. They need to install an ATM that works.
Cherisha of the Command Phone Center at Warren, MI absolutely Exceeded my Expectations. CCCU Farmington Hills is my home base and.living on the WEST Side of the state of Michigan, I rely heavily on your online service. She was.very …
I was inquiring about a loan with a young lady called Terri Clark she was most helpful kind and very informative I wish all employees were like this. She deserves a raise or a promotion. And that wasn’t her department she was just filling in. Thank you Angel markle
I usually just use this branch for their ATM, however recently I had an issue where the ATM did not accept a deposited check and I had to go inside and sort it out. There was a short line but it moved fast and the issue was corrected the same day. The manager Toros was very helpful.
I had a very pleasant experience dealing with Eric Kalinski for our home equity loan. He was a professional and expedited the process quickly.
Great institution, great staff and service. Christa, Toros and Crystal are always taking care of mine and my family’s banking needs. I use CCCU Farmington Hills for my personal and business banking and will continue to do so.
Fred Marszalec has been wonderful to work with, he is informed me of different promotions taking place at the credit union as well as fun events as they come up. He’s always a pleasure to speak to.
Best place to get a loan. Mike was super helpful and guided me through the quick and easy process. Community Choice Credit Union cares about their memeber and financial situations.
I just moved to Southfield and found that CCCU was located in Farmington Hills. I was so excited since this is my Credit Union. Also, the lady that waited on me remembered me from back in the day when I use to transact business at Research Federal CU in the Fisher Bldg., Her name is Chrystal Burden. I’m so glad we’ve reconnected.
This bank is beyond amazing. Someone is always there to help and answer your questions. Banking is easy Kathleen, I have delt with numerous times and I cannot say enough great things about her customer servie.
I LOVE Chrystal!!!!!! Always professional and courteous!!!! Always make sure I am 100 % satisfied! Offers the best products and services for my financial needs as well. She is a STAR!!!! She is my financial savior!!!!!
Hand down the best credit union! Within minutes I applied for a loan and got everything I needed. Huge thanks to Dylan for providing me with great service through the phone!
Worst credit union ever! Avoid if you can. I got a letter with my pay off balance and when I went in to pay it off they added almost $500 more! They hit me with the “interest accrued”. However the truck was already turned in to them since 3 …
Eric was great in helping me with my home equity loan. It was quick, easy, and Eric and team was helpful and great to work with. Happy with the experience!
The LENDING department rocks! They were very efficient with past loans I’ve received and always make sure I understand everything through the process. I love my credit union!
I’m a new member at CCCU. I was referred to Greg Coury for a mortgage. He recommended I submit my app, float my rate lock and he’d call me when the rate was lowest. He did exactly what he said he would do and I got the lowest rate available on a 30 yr. loan! I am so pleased! Thank you Greg and CCCU!
I was totally freaking when I received a notice that my first automatic payment on home equity loan did not go through. Thankful to receive
that notice and then extra thankful to have Amanda Gilbert answer the phone and handle the situation calmly and quickly.
I have been a long time member an always have great service at Community Choice. Everyone is friendly an do all they can to help. A family member just joined an was very impressed with the customer service received.
I’ve been a member for almost a year. The member centers are extremely helpful and Becky helped me with my loan. She was knowledgeable and friendly! Thanks Community Choice!
Sharon did a Home Equity Loan for us. It was so quick and easy. I highly recommend Community Choice for any of your lending needs. Thanks again Sharon!
I just wanted to share my awesome service experience with Rachel Hicks from Community Choice CU at Farmington Hills. She went above and beyond to help me and get the information that is needed. Keep up the good work
Greeted with a friendly staff member. Waited only a few minutes to be helped. Renee is knowledgeable and helpful. Would recommend!
I recently had the opportunity to work with Renee Bugosh at the Farmington Hills location. She was professional, friendly, accomodating and knowledgeable. Looking forward to working with her again for all of my banking needs. Was an …
Community Choice Credit Union is here for their members. They have made it so easy to bank with them, even without stepping foot into a member center! Their new online banking platform is amazing – it allows you to link other accounts you …
The lending dept at Community Choice Credit Union were very helpful. I had the pleasure to deal with a couple of people there and mainly with Keri Fall thank you Keri
Love this branch, and their customer service skills!
I want to acknowledge the team for their hard efforts to assist theirs customers. I know people can be irritating, but y’all keep up the good work. Shout out to …
Had a great experience with the lending department! I got my new credit card just in time for the Holidays. Thank you to Khadijah and her team! I highly recommend them!
I just got off the phone with ccc. I had the pleasure of speaking with Ron. He was so great, quick and helpful. Great job! Thanks!
Lisa was amazing! She handled my loan quickly over the phone so I could have my funds within minutes. So far I am very pleased with community choice.
I went into the Farmington Hills branch to deposit some money into my daughters account that she had received over holidays and birthdays. I met with Christie who looked at her account and gave me some options that we could proceed with to …
CCCU is the best Credit Union I’ve ever dealt with. The tellers are always friendly and professional. The CCCU website makes it easy to do all your online banking from making transfers, to paying on your Credit Card and auto loans. Not to mention, the finance rates on auto loans are the lowest I’ve seen anywhere. CCCU is the real deal!
The staff are always great! Amanda did an awesome job with helping me with getting my business account started n gave me a ton of advice! Love it here ——Kasha Simpson
My experience at Community Choice Credit Union was phenomenal, Andy was professional, courteous, and provided great guidance on a handful of great products. Thank you!
Amazing experience dealing with Christie Cannon for my complicated auto loan! Also a huge thank you to Chrystal Burden for helping on short notice on a Saturday! Couldn’t be more satisfied
Great experience working with the lending department. Becky (Rebecca) was knowledgeable, kind, and ready to help with any questions I had. Great experience with a great lending team member. Great Job Community Choice!
A absolutely pleasant experience dealing with Cedric a bout my car loan
I had an auto loan with Community Choice. Everything was great UNTIL I paid the loan off in March. After that, my account has been charged a monthly service fee of $5, monthly paper statement fee of $2, and a $5 inactive account fee. They …
Credit Unions are awesome and Community Choice continues to impress. Becky could not have been easier to work with and the process was made extremely easy. A 5 star experience for sure!
Christie Cannon was very educated, personable, and helpful. I came in with a list of questions full of ambiguity. She helped me check everything off of it as well as leaving me with short term goals to achieve in order to accomplish …
I spoke with Lisa S. regarding a loan for a vehicle I was purchasing. She was incredibly helpful and sincere. I normally bank elsewhere but after speaking with Lisa about all the benefits of Community Choice, I will be banking here from now on.
Sue in the mortgage department was wonderful. The process was fast and efficient. She worked so well with myself and my real estate agent to ensure everything was done on time. Thank you!
I have had an auto loan with CCCU for 4 years and have always paid my bill online. I did not like the new website when it changed. My friend Megan Sperling who recently started working there showed me a much easier way to pay it on the website with a simple transfer. I will definitely be back for my next auto loan!
Worked with the team here and this was the most painless and fastest loan processing I’ve experienced before. They even shared some creative options that I didn’t even know about. …
Jenna Nichol is the best personal advisor we’ve ever had. She works in the Spring Arbor Community Choice branch. Every time we go in there, she has a big smile and a helpful “can do” attitude. We highly recommend Jenna and Spring Arbor CCCU!! She solves problems with a smile.
I just want to say that the ease and professionalism in procuring my car loan was very satisfying! From online application to online signing for it, saved me time and gasoline. This is my 2nd car from this institution and I would chose them again in the future. Again, thank you CCCU for being there for all of us!
I am not sure what facility the person I spoke to is from, I called the 877 number. …
Christie Cannon, is the best personal advisor I’ve ever met. She made setting up my business checking account easy, I’m going to enjoy doing my business checking with Community Choice Credit Union.
Very friendly people! The Farmington Hills manager and the staff are the best. Always 5 star service. I recommend the credit union for your personal and business accounts. Go in and see them, you’ll see what I mean.
I needed help with a mortgage lien on my house. After presenting my request to Mike Marquette in the Lending Dept at Community Choice Credit Union, I was pleasantly surprised at the rapid reply he provide me, in addition to his …
OMG! Recent car purchase led me to CCCU. What a pleasure. A human actually answers! Today, I threw 50 questions at Victoria W. at Farm. Hills.
I can’t tell you how amazing she is!!! So well informed, professional, polite AND patient. That’s on top of cheerful. I will be moving more banking to CCCU.
I was assisted by Renee Bugosh, she was very helpful and pleasant. She not only thoroughly explained different account options with clarity, she also was very patient and listened to my questions and concerns and fully addressed them. I appreciated the wonderful service I received and I will be back!
The lending representative handled my loan application over the phone and walked me through the docu-sign process eliminating all person to person interaction and getting my loan funded with-in one day. A very straight forward and easy process. Well done Ms. Kadijiah
Recently when through a loan process. By far, the easiest process I have experienced! The staff is very knowledgeable, extremely helpful, and working with CCCU is as simple as it can get. Been a member for over 30 years and I can …
Used the Chat to ask a quick question about the get big reward program and my status being one service away from Emerald Level. I chatted with Taylor who quickly scanned my account and confirmed that using my Visa debit card 15 times each …
Been doing business with them for years. I’m currently living in Texas and still use them as my bank. Yesterday while discussing my new loan I spoke with a very, very nice lady that got all my documents in order and quickly emailed the …
I have had this account for 8 years now and have not had a bad experience with any of the buildings. I have had especially good experiences with the community choice on Northwestern Highway. They were able to provide Notery services during …
Greg Coury made my refinance process so easy. I had a wonderful experience and we chose to keep our mortgage with MemberFirstMortgage. Thank you Greg and Barb for everything you do for community choice!
Wow! Amazing experience from A to Z working with Stacy Titchenal and the home equity team at Community Choice. My home equity loan was just funded today and my wife and I couldn’t be happier with the process and prossionalism with which it …
I absolutely love my Community Choice Credit Union the employees there continually go out of their way to help me fully understand my banking needs. And a special thanks out to the lending department and Becky who helped me get my first …
Renee has been very understanding and patient. A pleasure to talk, she is very knowledgeable and of great assistance to me. Thank you!
I joined Community Choice Credit Union because the employees transitioned from another Credit Union I was a member of. The primary factor in addition to the perks we earned was the CONSISTENT, PROFESSIONAL, EXCELLENT SERVICE received by …
Becky in the lending department is AMAZING! She stuck with me through over a week of struggling with a completely separate company and helped me finalize my loan in no time. It’s really awesome to have someone be kind when you’re struggling. I’ll be with CCCU for life!
Recently got a home equity loan from them and couldn’t be happier. Eric Kalinski made the process super simple for me to apply. I was even able to go to another credit union to finish my paperwork so I didn’t have to drive out of my way …
I applied for a home equity loan and Eric was the one who took care of me after the closing. I had a problem after the closing with the amount the payment was going to be.I therefor decided to pay off the loan but there was another problem …
My lending experience was great!! Greg made getting my new credit card so easy, he answered all my questions and made me feel important!!!! I will be sure to tell my friends and family about Community Choice.
Renee was so welcoming. She explained the details
of each account I will be using. It was a busy day, but she remained patient with a smile on her face. I can’t wait to start banking with community choice Credit Union. It was a pleasure meeting Renee!
This is a FANTASTIC credit union!!! They treat you like family at this place As a financial institution they have lots of products to offer their members to help you establish and grow your finances. Cherrese and Angela are always helpful …
Refinanced a higher interest home equity loan I had with another lender with Community Choice and the process was fast and easy. My home equity specialist and processor were fantastic!
I have a truck loan with Community Choice Credit Union because the dealership that I worked with on the truck had financing set up with Community Choice. I cannot stress enough how difficult it is to maintain a loan with this bank. The …
The level of service is phenomenal and unmatchable. I was in a tight, unexpected bind and needed quick help. Keri, from the lending department, is absolutely amazing and so kind! I highly recommend this credit union.
Cedric was absolutely great setting up my auto loan through Community Choice Credit Union. I have had nothing but great experience with CCCU.
I had an amazing experience with Renee today opening an account. She was down to earth, very welcoming. I will refer all of my friends and family. Thank you so much.
Cedric In the loan department is extremely knowledgeable, friendly, and helpful. He was patient and answered all my questions so if you ever have any give Cedric a call.
I opened my account with Community Choice today, and Kim made the experience so seamless and pleasant. Aside from getting my checking account opened, she was able to quickly calculate for me how much she could save me by refinancing my …
I love community choice credit Unions they always take care of whatever banking I need.
Whether it be a personal loan a loan for a vehicle my credit card savings and …
Today, I opened a checking and savings account and I had the pleasure of working with Mrs. Cannon, I appreciated how detailed she was about the services Community Choice Credit Union will provide for me and my family. I would definitely recommend Community Choice Credit Union to my friends and family.
Renee went above and beyond when it came to explaining what different options l had. Very personal in her approach as well as extremely thorough. I walked away with a better understanding of the entire process.
Even though I came in to make a quick deposit into my business acct, Renee stayed with me to help me with issues I was having with the app, transferring money and accessing my business acct thru the app. When there were questions she …
I can think of no better place to go to for a loan than Community Choice Credit Union. I can also think of no better person to handle your loan than Joi Richards. She is just a delight to work with and truly cares about the members who bank …
The Community Choice team was a pleasure to work with. They were knowledgeable, helpful, expedient in walking the loan request through its various stages and closing at the Eastpointe branch was just as seamless. I have been a very satisfied customer of Community Choice since I have been a customer over 5-6 years.
Had one of the best customer service experiences I’ve had since the pandemic started. Renee was super super helpful. Explained everything in depth and went above and beyond for me.
Becky was amazing, very personable. The loan options are amazing. (GAP and mechanical coverage) …
Renee is an Excellent Customer Service Rep. She was able to help me with my account, funds, and even sign me up for a new debit card.
Devin connected me with Sharon because I had a couple of questions regarding the home equity loans. Sharon answered all of my questions and we started an application. It went smoothly and I had an approval very quickly. Anna helped me with with closing process. Amazing job by the entire Community Choice team!
Excellent experience. We worked with Greg Coury at the time we initially purchased our home, and again recently furring our refinancing. He streamlined the process and made it easy for us to submit the required materials. If you are …
Community choice is always spot on and quick, every time I call with a problem they fix it right away. They noticed suspicious activity going on with my card and called me and locked my card immediately before I even noticed! The lending …
If I could give ten stars, I would! Anna at the Farmington hills branch was truly Amazing. I left there feeling SO confident and excited. She discussed everything thoroughly for me and answered every question as silly as they were! I look forward to working with her & CCCU for many years to come.
Cedric was very professional and helpful! I would highly recommend him for anyone looking for great customer service!
I absolutely love my credit union. Every time I go in there Christie Cannon always helps me and she is the best. She has always helped me with my financial needs and goes above and beyond to make sure I’m leaving happy!!!! They are my favorite there and I will never go anywhere else!!!!!
Community Choice has made me the most comfortable I’ve ever been at any bank or credit union byfar! They helped me get into a brand new nice car and helped me get my credit way better! Thank you especially to Khadijah mutakabbir that woman …
I had an overdraft on my business account due to slow service. I was not aware because I was using my personal account. I tried to use my personal debit card and it was declined. They also closed my credit card which is under my personal …
I stopped in for a quick transaction Renee was very polite and efficient. She was also helpful with explaining the banking app and additional services that might be of interest.
KERI FALL in the lending department was absolutely great. Did everything she could to make sure of loan was approved. It was fun everytime I talked to her. Closing on the loan was fast a easy everything was ready and we were in abd out very quickly. Thanks again so much Keri it was a pleasure working with you
Leslie Thyrion
Community Choice Credit Union has very helpful staff at the Farmington Hills branch. A. Christie Rothenberg helped me set up a business account with no problem while answering all my questions and making sure I had all the necessary information. She is an asset to the company. Kudos!!
Customer service absolutely amazing, I’ve never felt more at home with the help I received from this Credit Union. As soon as I walked in I was greeted with a smile and helped immediately! If I could give more stars I would! Thank you everyone at Community Choice and a special thank you to Christie Kannon💙 …
CCCU is the most professional financial institution I have encountered. The staff at this Member Center are always going above and beyond to satisfy our needs.They’re also very personable and I leave with a smile on my face after every visit.
Love this Credit Union. Keri was wonderful in helping me figure out what was going on with an insurance check for a totaled vehicle, as well as helping me apply for a pre-approval another for a auto loan. Rates are great, always a pleasure dealing with Community Choice Credit Union!
Having been a member over 25 years, I just want to say thanks to the Mortgage Team at Farmington Hills & Warren for all the work they put in, over a two month period, to research, process and finalize my request. Eric, Annamarie and others …
Just wanted to take a minute out to say thank you to my representative for taking the time to listen and understand my needs & requests when it came to purchasing my new vehicle. Having that business relationship with my banker has carried …
I have been a member of Community Choice, formerly Research Federal CU for 40 years. I have always experienced excellent service from all of the representatives there. One of the Reps who I have known for quite some time is Crystal Burden …
My experience going to the branch in Farmington Hills was awesome. The customers service was super. The person that assisted me was Christie Cannon she was knowable in how l could use my rewards. I really like the Farmington Hills branch …
Sue Rosiar worked extensively with me to make sure the process for getting a mortgage loan on my first home went as smoothly for me as possible. When the very few obstacles we had occurred Sue exceeded my expectations by working with all …
I recently refinanced my mortgage for a better rate and lesser term. The online application is convenient and easy to use. My Mortgage Consultant, Greg Coury, is professional and knowledgeable. Greg took time to explain my options, breaking …
While I’ve been a member with this credit union for a few years, I’ve never used them for more than basic banking. This morning I applied for a auto loan and picked up the check this afternoon. Super easy and helpful with the lending department just a quick call away. Local and helpful, I highly recommend.
Talk about customer service! Eric K was absolutely wonderful in discussing options for my husband and I when we needed our home equity loan. He was quick to respond to our needs and was a pleasure to work with. …
Community Choice Credit Union is a great place to do your banking! I’ve been a member since 2012, when I started college and it’s the only place I will do my banking at. They have a great rewards program that gives me over $100 in cash each …
I posted a review about our local Troy branch for their service, but I’m posting here about the home branch, because as a business owner we’ve had several interactions including vehicle loans and an SBA loan for an expansion. We’ve had …
You guys are the best with you have great rates. Your mortgage department in Farmington Hills is so friendly, helpful and knowledgeable. I worked with Sharon Crisp-Kaiser Home Equity Specialist and she is awesome. I have recommended her to 3 of my friends. All of you are the best.
CCCU gave me an appealing interest rate on an auto loan but required me to accept a 66-month contract with a penalty for prepayment (required that I pay interest on all 66 months even though I paid it off in 40). Voicemail system caused consternation, but prsonnel were very helpful.
Amanda was GREAT. She was very understanding and a pleasure to work with the issue I had. She took care of it and it was easy to understand her. Thanks Again !! …
This place is wonderful they got to me right away, answered all of my concerns and Christie was awesome and charismatic in her approach. Also her team is very well experienced and I hope everyone who chooses this Credit Union the best !
I had a fantastic experience getting my HE loan completed. The process was made so easy with the assistance of April, Rachel and Anna. Anna carried the ball at the end and made sure the few issues on my end were taken care of. She wanted to get the loan done and I feel like she really cared about my satisfaction. Thank you to all!
Excellent customer service. Highly recommend this credit union.
Crystal was amazing to work with. My loan was signed sealed and delivered in a few hours. I never had to come in and everything was done over the phone and via email. I highly recommend Community Choice!
Greg Coury was my loan officer. He is truly knowledgeable and made what could have been a trying experience, an easy one. He was always available to answer questions and helped with with understanding the why I needed certain documents. …
If I could give 0 stars I absolutely would. I applied for a loan and then was called saying I was approved. But I was told there needed to be something passed through underwriting and I would get a call back. Well I did not receive that so …
Community Choice C/U is fantastic. They helped me reduce Higher interest debt to a Much lower rate with just ONE phone call. After talking with Becky and her guidance through the process, made it quick and easy. With in about 24 hours I was …
The loan process for my Home Equity loan was extremely easy and fast. I applied online and received my approval faster than expected. Everything was done electronically to prepare for my loan closing. Once my documents were signed, I was …
I have been banking with Community Choice Credit Union for 15 years. They are the absolute best in every way. Every person I have ever spoken to is kind and professional. Today I had the pleasure a speaking with Sheila and she was fantastic and so helpful! Thanks for everything you do CCCU!
Great customer service. Smells clean and refreshing..Christie Cannon is very helpful, patient and kind. Chrystal Burden is an excellent role model (mentor). Both ladies represented their branch very well. This is a bank I will recommend to others.
Brought my Daughter to open an account today.
Renee Bugosh was very friendly, helpful and informative. She did a great job. Thank you for all your help.
My situations: I am buying a truck out of state, And it is from a private party with a lean. I got through the whole loan process and picked up the check within three days. The lending department did a stellar job with all the questions and …
I’ve been a CCCU member since 2018. Renee Bugosh, has continuously provided me with exceptional customer service. Recently, I had trouble with my automobile and needed credit union assistance so, I contacted Renee and as always, she helped …
Awesome experience with joining Community Choice CU! Renee at the Farmington Hills location was welcoming, warm, and very personable. She answered all my questions and set-up all my accounts efficiently. If you are looking for a credit union to join, I highly recommend checking Community Choice out!
My experience with getting my mortgage refinanced was very Excellent from start to finish . I couldn’t have asked for any better . A fantastic group of people that make everything flow smoothly and a very outgoing friendly bunch of workers …
Christie was AMAZING! She answered all of my questions! It felt like I was talking to a friend about financial advice, yet remained professional. This was definitely a great transition from my previous banking institution. Glad I’m a member now! PLUS, so many benefits to membership! Whew, probably gonna be a lifelong member!
I have been a member of CCCU for 25+ years and I have always received outstanding customer service! My most recent transaction with Stacy & Rachel was one of the easiest transactions I have ever done with any company. Stacy & Rachel went …
I just opened up my accounts today and cannot recommend Community Choice (shout out to Christie on Orchard Lake!) enough. If you are looking for a personable, local bank/credit union that actually has decent savings rates, look no further. Also, they’re dog friendly and urged me to bring in my little one!
My past experience with CCCU was great. My car loan with them was super easy and done very quickly. All of the team members from start to finish were very professional. My closer, Christie Cannon was super efficient and explained everything to me and took care of everything for me. Overall, it was a great experience.
The process of getting my car loan was smooth and fast. It was a pleasant experience working with Toros at Community Choice Credit Union. Highly recommended.
Community Choice CU has proven time and time again to us as a small business they are the best. Their customer support is arguably the best we’ve ever experienced. We called with some questions about our small business account and our …
I had an appointment today to open an account with a Ms. Renee Bugosh & she was honestly so fast, helpful & had just the sweetest personality. I would absolutely 100% recommend.
This morning my husband and I called the Credit Union to apply for an auto loan. We were very pleased on how everything seemed so simple and fast. We spoke to 2 very friendly employees, the first gal verified our information then …
I have been with community choice since 2011 and I have done a lot of business there. Team leader Chrystal Burden has the best customer service I have ever experienced. She is polite, kind and quick to help with any problems, questions, or …
Cedric was extremely helpful. He made the process a breeze. He not only answered all the questions I had he provide me with well needed solutions. Thank you Cedric and may you continue to be awesome at what you do!
My business has been a member here for numerous years and have always been treated like family. Toros, Christie, Crystal & Rene always greet me with a smile and make the entire banking process very simple. In and out service with no hassle.
My wife and I opened checking and savings accounts, and at the same time I applied for a used car loan.The whole process was handled by Renee and was very smooth and timely. I was approved for the loan before we left that day and bought a …
I wanted to say working with Renee Bugosh, on a recent closing, was a really positive, efficient and pleasant experience. She is personable and knowledgeable. Customer service is so important and Renee is a good ambassador for Community Choice. BTW, I have been a member for over 30 years.
What a wonderful atmosphere of people and thanks to Renee it appears ill be conducting alot more transactions with this credit union. …
I had an awesome experience dealing with the business loan team for the Paycheck Protection Plan. They processed and funded in less than a week. I talked to other business owners and they are struggling to even subunit applications with …
Christie, Keri and Rachel were very helpful in getting us into the appropriate loan for our needs. Keri spent a lot of time explaining the different options and making sure we were utilizing the best loan option available. …
Every time I walk in the community choice bank in Farmington hills I am greeted with a huge smile. I feel like I’m not going to a bank i feel like I’m going to see a great friend. I have opened, Closed & added accounts at this branch with …
I love being a member! Not only do I receive the best service with everyday transactions, but when I have a problem, they show the highest quality care. I feel like I have a personal relationship with everyone in the branch! It feels like …
This community choice branch is the best! When I met my fiancé we had to choose which of us would be leaving our bank and joining the others. And I chose to leave mine and join community choice. Mostly bc of Christie! She has been taking …
I absolutely love this Credit Union! Great customer service and the Lending Department is amazing! Always professional, helpful, and informative! I haven’t applied for a loan that wasn’t approved! And they are guaranteed to have the BEST …
Visited the credit union’s main office and was surprised to meet
Toros, the Manager, in the lobby. He was very friendly, prompt and
quickly answered my questions and got me a new debit card within …
I had the great pleasure of working with Donna, LaToya, Amanda and Beth for my banking needs. I highly recommend Community Choice Credit Union. The level of service I received was the best I have ever experienced in all my years of …
Sedrick was more than helpful in answering all the question I had regarding my account and about tips and trick for me to be able to boost my credit score. He was very patient and genuinely cared about making sure I was comfortable with the …
My wife and I are thrilled to write a review regarding our recent experience with Community Choice Home Equity(HE) Department at the Farmington Hills location. We have been members for over two decades and this was the first time we …
Took my grandson to Community Choice for a auto loan. Renee was outstanding for giving him the best options for a low interest loan. We are very happy with the way the transactions went. I’ve been a member since 1967 and have always been treated as a valued customer. Proud to be a member of this Credit Union.
Thank You Renee.
We made the HUGE decision to leave our past bank and move to Community Choice Credit Union based on an auto loan we initially financed through them. Danielle Grinnel walked us through EVERY step of the process, and was SO patient and was …
I thought Toros the manager was very professional and displayed excellent customer service skills. I am very satisfied to be a member of Community Choice Credit Union. 🙂 …
We had an excellent experience in securing a home equity loan at the Farmington Hills branch of Community Choice. Everyone who interacted with us were very friendly and all of our many questions were answered thoroughly. We highly recommend Community Choice for any of your financial needs!
I had never heard of this credit union until I got a new car and the dealership got me a loan at Community Choice. I probably would not have even noticed further until COVID happened and we needed a PPP loan for our small business. The …
I called to refinance my home and was so lucky to get Keri Fall at your Farmington Hills branch . I can only say she was not only kind and understanding she is amazingly efficient and always responded to me with kindness and respect . She …
Chrystal has been a phenomenal asset as I how needs to make some account changes. Her attention to detail is unmatched. Also, Christie brings a drag approach to available banking offers and opportunities. Great work team!
Melisa B was such a great help in making my wife and I get our loan for our new race car hauler. She was super friendly and very easy to work with. I have banked at another credit union for over 20 years and after this transaction I will be moving all my accounts to community choice! Thank you Melisa!!
I’ve been using credit unions for years and I have to say this is one of the best credit unions I have ever been to. Miss Renee who helped me make sure I hade all the knowledge I needed before opening account, As well as the perks of Banking with the credit union. She gets a 12 out off 10 in my opinion. Thanks again.
Christy was personable, professional, and made the loan process a breeze. It was my first time pursuing this and I was approved in a timely manner while also getting exceptional service.
Community Choice Credit Union has been my family’s go-to financial institution ever since they moved into SE Michigan. I had pretty much shrugged at the idea that you’d find notably exceptional service anywhere. But after hearing/seeing how …
Renee is an amazing personal advisor who genuinely cares about the financial wellbeing of her clients. I learned so, so much about my options in terms of eliminating debt, taking out business loans, and making the most of my new checking account. Definitely recommend.
Cedric Brown in the loan center did an outstanding job, very kind , Courteous, and patient with me during the loan process! Cedric and the rest of the staff are top notch and I would recommend them highly! …
I have been dealing with Community Choice for a few years. Every time I have needed something, Renee has been there to help! From simple questions, to checking quick payment/loan information, she doesn’t hesitate to help.
Hi, I had the pleasure of meeting Renee B., I must say she was very thorough in very attendance with making sure I was opening the right Business account, I would like to thank her so very much with being so very patience with me as so perform her job.
Cedric Brown in lending is extremely professional and polite. I’ve worked with him twice. Both times he wished me a happy birthday and took as much time as I wanted to thoroughly answer my questions. He has a way to make you feel welcomed and valued. I have only had pleasant experiences with everyone at this company.
For two years I had no major problems with this company however since towards the end of last year I have had nothing but problems! …
Had a pleasure to do my banking with Renee Bugosh today at the Northville branch. Exceptional customer service, great approach, very knowledgeable, polite and helpful. As a customer/member I felt welcomed and appreciated. Besides the …
Renee was awesome! She had all my docs ready my wife and I really appreciated her knowledge and effort!!
Megan was outstanding on boarding me to Community Choice CU. She was patient explaining the different products to me and she answered all of my questions with appropriate level of detail. She was excellent. I would recommend Megan to friends and family for all of their banking needs.
My experience with Choice community credit union was very wonderful Miss Megan helped me out so much and was very patient with me I want to thank her so much for helping me and my family to get our car
What a great surprise to experience an easy loan process that was guided seamlessly from beginning to end by excellent experts. Special thank you to April and Renee.
I am giving 5 stars for the two Chat ladies,Tricia and Shelby! They assisted me over chat..my first time using chat as well! They were quick to respond, patient & very clear on how to help me when I was stressed! Problem solved!! 😊 …
Thank you Tricia for all your help today! Everyone at CCCU is very helpful, and you guys always go above and beyond the expectations to make things easier for us! Tricia, thank you again for all your help, you rock!
Megan helped me open a new account today and she was wonderful. Very patient and understanding. Megan was also very informative. I felt like a real part of the family after finishing. I think I made a great choice. They have so many options …
My husband and I applied for a Equity Loan.
Your associates, Anna, Grace and Rachel they
the best. Those ladies went above and beyond …
I had a consumer loan, checking, and savings account through Community Choice Credit Union. I also refinanced a relatively large credit card debt via a fixed rate term loan that had a very competitive rate. …
I have never felt more welcoming to become a member of a credit union until today. Everything was well explained. Thanks to Sarah and Renee for assisting me with that today.
Ever since I became a client, 2018, I have never had a bad experience with the staff at CCCU. Customer Service is NOT a lost art at CCCU. They make a purpose to know you beyond the financial transactions. Thank you Renee and all. Peace!
Long story short, I got an auto loan from them and figured I’d go with a local credit union , I wasn’t made aware at the time of purchase that I would need extra insurance and have the lender add to my policy.. a few months into the loan I …
I would give 0 stars if possible. Your ATMS that’s aren’t in the “rich” neighborhoods NEVER WORK. Then when you’re actually open other than the yoke most people work I sit in line for 25 minutes watching cars give up try the atm and get mad …
I have been coming to the Northwestern Hwy branch for six years. I like to actually go to the branch for my banking because I know that I will always be treated very well by Renee and most of the staff. Over the past two weeks, Renee has …
It was excellent. Renee was Both Professional and Personal. We could not have had a better Personal Representative. My wife and I would both Highly Recommend Community Choice and Renee any day of the week.
I opened a checking account up last week, figured it would be a good idea to open it up since I have loans with them. They took the money for one of my car loans from the account I have with them and the account that it was linked to …
Throughout the 6yrs. I’ve been with Community Choice and the different branches / associates that I work with, have the highest caliber. Always welcoming with that Family sense of business that makes you feel at home. I have had several …