Treating All With Caring Hands and Open Hearts The Community Health Center of Buffalo, Inc., (CHCB, Inc.) under the leadership of Dr. LaVonne … See more
Read More| Friday | 8AM to 5PM |
| Saturday | 8AM to 5PM |
| Sunday | Closed |
| Monday | 8AM to 8PM |
| Tuesday | 8AM to 8PM |
| Wednesday | 8AM to 8PM |
| Thursday | 8AM to 8PM |
34 Benwood Ave, Buffalo, NY 14214
(Translated by Google) I think that is what I was looking for.
(Original)
Crèo que es lo que buscába.
(Translated by Google) It is a very quiet place, it is comfortable, they have good care, just what is expected of a health service.
The Olaniyan dentist treated us and he was excellent, I speak Spanish and he did …
Besides the fact that the Doctors are nice and make me feel comfortable so is the staff.
Never had a bad experience. Dr Dagher is excellent! I just switched myself over to a PA and I am very happy. The pharmacy is great, dental is wonderful. I’m never waiting too long after checking in. It’s so nice to have this clinic in my …
Love them!
Ghetto and poor service
Good family atmosphere
It’s so bad service
Dr Ahmad is wonderful
Best place to visit the Doctors
In and fast on site testing 👏🏿👏🏿 …
Very long wait time
A lovely place and excellent people.
Rude workers and never answer the phone
I will not be returning for dental care.
New!! Thanks
Quarreling nurse practitioner. Just to climb medical field.
I put me on hold for 20 minutes and finally the answer and they closed at the same time, they are sick people
Tai Chi Classes every Thursday 6pm!
The services this facility provides is terrible during this pandemic.
Good dentist
Always a quick and easy visit, every time.
Friendly and caring providers, who execute their duties in a professional manner.
These people are so annoying never answering the phone they cut the call right when you call how horrible.
Make you feel like family!! Never been treated less
They put you on hold forever. No etiquette , rude.
They just tell you to “call back in two weeks” ☹️
Very attentive.
I changed my doctor from Dr.Flores to Dr.McDaniel. I’m receiving the same great service,Thank you!
Help desk as well as nurses work there they should be more professional.
I had a great experience visiting this center. Staff is very helpful and the providers and very knowledgeable l.
I am a good worker
Absolutely nothing good about this place! My son had an emergency appointment scheduled for 10 am and waited in the lobby for almost 2 hours before he was seen
Do not waste your time… Very UNPROFESSIONAL very SLOW receptionist is always rude.. Better off going to the emergency room.
Super nice staff. And the doctor herself accually called me for a follow up.
Google needs to allow zero stars !! This place is GHETTO, the staff are very rude & miserable & everybody that works there seems hopeless!
UNPROFESSIONAL! Nurses playing music, hour wait after they call you to the back! I need a new primary ASAP!
Best reception. Best staff and fast service. highly recommend it
VERY HELPFUL STAFF. I WOULD MAKE THIS A CHOICE FOR MEDICAL NEEDS.
Terrible scheduling process. Very long waiting time just to talk to someone on the phone and operators are always rude!
POOR DENTAL CUSTOMER SERVICE!!! Keith at the front desk is very rude and the female dentist is only there for a check!!! DONT EVER GO THERE FOR DENTAL
I just called for the first time. Got thru right away. made my appointment no fuss no muss.
rude rude rude I feel so 😱😱😱😱 doctor is ok though …
Everytime they give an appointment and without telling they just cancel. when I’m in hospital then they said they cancel it. they are so rude and useless
My experience at community health center is a positive one. The employees are friendly and they take care of my needs at that time, either referrals, testing etc.
The place is quiet and clean and peaceful. The staff is kind and respectful always.
The front desk is COMPLETELY INCOMPETENT and just to make you even more frustrated they talk real slow and say things like “this isnt my fault” and “well I cant believe someone told you that” running into this occasionally would be acceptable but I have NEVER had a positive experience.
Disappointed at the rude, unprofessional behavior of the receptionist, Vanessa. She became hostile and angry when I asked for a copy of a page of a medical record for WIC.
It’s my second time that I came here with my niece and nephews for their appointments, the appointment was at 8:30 and when I signed in the first floor , I was the second person to sign in but right now it’s 10:00 and we are still waiting …
I’ve used CHCB’s dental, medical and counseling services and everytime the staff have been super personable and professional.
Nasty place ever I seen.entire office stuff is not efficient,non cooperative for a very simple from made me go for 2 weeks in row .also nasty management I was willing to pay for my visit no negotiation even though I been patient there from 2years.i would never go there again .never answer phone ..etc unexplainable in writing..
I went for peds & enjoyed it first visit went in half an hour before appointment and was seen right on time loved the nurses doctors a little bit rushy to give me next app since it was getting busy but over all it was a decent place
The service was remarkable beyond measures.
Very bad place . They send the medical bills to Metcredit Usa instead of sending them to insurance or you. Very irresponsible personals.
Tried making a dentist appointment as a new patient. The person over the phone seems to have a Big Actitude, Very Unprofessional! No wonder this place has a 2 star rating 👎 …
Quick and easy if you have an appointment. They are very quick and you are done within 30 minutes or less any appointment. The docs are very knowledgeable and actual professionals who care about you.
I personally love my Dr. Its the staff that makes every experience a hassle. It shouldn’t be a burden to do your job, yet thats the vibes here.
Switched to a different primary care doctor because even though the doctors & nurses are excellent, no one ever answers the phone to make appointments. The last time I needed am appointment, I had to physically go to the office & make one.
Can’t even get through to make an appointment and ofcourse you’re only allowed one day to call and make an appointment. If you can’t call on Monday it’s too bad. Today their phone system is not able to recognize my phone entry.
The service from that place is awful. The receptionist is so rude she don’t know how to talk to patients, act like she is the dentist. I’ll never recommend anyone to go there.
Dr. Pamela Reed is the best Dr. I have had the experience to see. She is thurough and has helped improve my health in the time that I have been coming to her. The staff is friendly.
It is VERY frustrating,especially when you are hurting and need an appointment and can’t get through on the phones. It’s been times when I’ve called and been on hold for over 25 minutes,this is just ridiculous…..looking for a more professional Dr office.
It was such a pleasure even in the office from the the time I walk in until the time I walk out everyone was respectful and pleasent
Very unprofessional, very bad service and rude workers. They bill you for no reason, just very bad overall
This place is horrible. You have two good doctors and a good np. I have reported my doctor to administration 2 times. You can never get through on the phone. The staff hardly calls you back after leaving messages.
I go to the Lockport location and I think they are the nicest people. I have Dr. Berrios and I love him. The staff has been very helpful and I have never felt rushed. My son sees EJ and her also is wonderful. …
Pediatrition was great with my kid. That is all i can say … Was always told if you can’t say something nice don’t say anything…. So the only good thing was the dr and nurses… Everything else leaves much to be desired.
This is the WORST doctors office I’ve ever been to! You can never get a timely appointment! The receptionist are rude and hang up on you. The doctors just brush you off!
Terrible doctors, never answer the phone. No one wants calls about Ped Covid shots either. Whoever wants to sign their kids to up be Guinea Pigs will do so on their own free will! No one needs to be CALLED!! Doctors are pushy and make rude …
Never get calls back for counseling, adult doctors rush you and laugh when you make a suggestion on what you think is wrong, no one can tell me the name of the psychiatrist my son saw so he can’t get his medicine, they have yet to have the …
Nice doctors but the staff are unprofessional and lazy they don’t like to answer the phone I can’t make an appointment for my daughter I will not return and then they have the audacity to get rude with you on the phone
this doctors office will diagnose you with illnesses such as bulging discs scoliosis si joint hip problems fibromyalgia and chrons disease but then when you nneed help for getting disability they will tell you this isnt their job amd their …
I am getting ready to leave this drs office n take my daughter out to! They do not answer calls, and when they say they will call you back they never do… i always have to wait days for my refills and i was recently told on Friday 9/7/2018 …
This Buffalo office is full of unprofessional and ghetto employees who are only their for a steady pay check!!!!!! Do not use this location if you care about your health! Their Lockport office is a waste of time too. Its very dated its …
Big scammers, avoid this place. U have to pay 3 times more regardless of your ability to pay. Dental billing manager is rude and racist. I had to pay 990$. For some small fillings. Will go to court.
Great to work with very patient and professional.
Worst experience ever staff is super unprofessional and they act like they don’t want to be there or want to help you. I asked for a supervisor and he was even worse I will never be going bad my total experience was so bad that I felt i …
Alam Rozana is AWFUL!!! She is so rude and disrespectful!! Do not see her. My interaction with her was awful! She screamed at me and hung up on me. Not a good look for a DOCTOR WHO WENT TO MEDICAL SCHOOL! You can see a much better doctor somewhere else who actually respects ALL HUMANBEINGS!
The staff is so unprofessional i called the nurse line to have a prescription filled the nincompoop on the other end of the line didnt know what to do so instead of asking for help she transferred me to an empty mailbox. I called back 5 …
If i can give this place a negative zero I would. This place needs to be shut down n reopen w new staff members. They so unprofessional, its never people in there working, they don’t answer phones, they doctors dont do they jobs n talk …
I am a patient and I love my doctor. Dr. Reid is the most thorough and caring doctor I have ever had. She gave me an honest snapshot of my health and a plan to do better. We need medical professionals in our community who understand how our culture impacts our health. The Community Health Center of Buffalo offers just that.
I was so happy with CHCB pre-covid, but have been extremely disappointed with their covid practices. I’ve had 2 appointments & both times I have encountered multiple staff not wearing masks or wearing them incorrectly. This is my only …
I went to their Lockport location. They were on a list of accepted providers from my insurance. I didn’t realize it until I got there, but they are like a ghetto clinic. I went in for a physical. They drug tested me for some reason. I just …
Disturbed that upon walking into the waiting room, 3 out of the several people waiting were not wearing masks. A few did not have them over there noses. In a clinic?! No social distancing was enforced. I did not feel safe for the scheduled …
Dr Reed is great her staff is the best.
I don’t like the scheduling process long waits and seems to be difficult each visit however when you get in to see the Dr it’s smooth sailing and professional
good gyn….but making an appointment is like winning the lottery, the chances are slim, constantly transferring calls to the answering voicemail leave a message machine. you leave a message and no one calls back. they say theyre experiencing “a high call volume” but i call every hour of every day.
I’ve had the pleasure of finding some wonderful Drs. Dr Pamela Reed is my primiary she is absolutely the best. Dr. Claudia Emerson is my gyn I’m so grateful to have found such highly skilled professionals. My daughter also goes here and we …
No one EVER answers the phone. I’ve been calling for 2 days straight. It’s ridiculous.
I go to the Lockport location and needless to say I am very very disappointed!!! I called several times and left messages for the nurse and/or Doctor and it’s going on three days and yet to hear anything back. This isn’t the first time it …
Appointments are always 1 month or more out. When i get there it takes over an hour to be called just to be sat inside to wait again. Changing from this doctor office.
I can only speak for the Lockport, NY location. It’s extremely difficult to get them on the phone. Twice I’ve had to physically go in to make an appointment. They never do anything right. The Doctor never sent my scripts to Rite Aid and …
I give community Health Center 5 stars for its excellent social work team! Ms. Mary Walker is a gem and asset to the Buffalo community! She provided advise on the care of my family member that were unable to get elsewhere in the last 7 …
The care given here is amazing! They listen to ur concerns an work with u to come up with what is best for ur health. I am very pleased with my primary Dr. However I do not like the constant calling to “try” and schedule an appointment it’s …
The doctors are really good but the staffs and the nurses are horrible! Staffs are rude and unprofessional. Takes forever to schedule an appointment and then if they do give an appointment, they call on the day of the appointment and …
The staff is friendly, I’ve never waited longer than 15 minutes for my appt and my Dr is very attentive, & she listens. The office is very helpful and have gotten me in for same day sick visits when needed. I’d recommend this group to anyone who needs great primary care.
I’ve been going to this clinic for a long time now and over the years, I have to say that I strongly dislike it. Not only are they slow, there have been nurses there that have mispronounced my name in the past. Earlier today, I called to …
I’m here with my child and there system is terrible. One of the lady have bad attitude. Look at the pediatric room with pulling of the paint from the wall. I’m sharing some picture.
Keith in Dental at the benwood location gave me OUTSTANDING service … I called in freaking out about my covid results not only did he assure me I was good in a very calming demeanor but he was very knowledgeable about …
As a local physical therapy provider who treats patients from this facility, I can attest to the attention and detailed care the medical providers give to their patients! I highly recommend them for any and all of your medical needs! …
Dr. Tinh Dao is an awesome primary physician! The facility itself is a one stop for all my treatment needs. Primary, OB, Dental, Chiropractic care ect. I never wait more that 15 – 20 mins outside my appt time and they are a very busy …
I came 34 benwood ave, for my son appointment
08/17 with doctor christiane H dagher.my appointment 10.30 am and when 12.50am I am still waiting at waiting room when I ask her whats going on she say i am …
HORRIBLE! They answer phones with attitudes and will literally hang up on you mid sentence. Agents and supervisors in the call center have literally the worst attitudes I’ve ever come across and if you get an attitude right back they’ll …
**this addition (1year later) to my last review below*****
So… Now i can’t even get an appointment. Once again i am told that me and my …
Quite unfortunate because I used to love this place. they had great Pediatricians who took care of kids careful and listened keenly to our concerns. I’m not aware if it’s because of the pandemic but CHCB continually schedules appointments …
NEGATIVE STARS!!!!! Extremely rude phone operators who act as if they have something better to do than serve their clients. I work in the mental health field and have to call there often. They are ALWAYS so stinking rude on the phone. I …
The woman that keeps you from going into your appointment had a terrible attitude and told me i would be charged for no show but she was refusing let my child into his appointment because his insurance was canceled. She had quite the …
The medical staff is very nice, friendly and helpful. However the office staff, specifically the receptionist who answers the phone to schedule appointments are horrible people! No customer service skills, very rude and unprofessional! I …
For the kids, it’s a GREAT place. The dental appointments are always great and the kids enjoy their cleanings. (What kid enjoys the dentist?) But the dental hygienist makes them feel comfortable and makes it fun. I’ve also had a great …
The most unprofessional doctors office ever! I’ve been waiting for 2 weeks to receive paperwork that I need to be enrolled in school. I call everday regarding the status of my paperwork and no one has a clue. It’s hard to even get someone …
I waited for more than 3 hours in an urgent care with my son to do the COVID PCR test then I decided to go to the community health center of Buffalo (34 Benwood). They were very nice, friendly and the most important thing that they were fast and I got my test in max 10mn. Thank you community health center of Buffalo
Worst experience with these people. In March when COVID hit, I called to receive a COVID test because my employer requested it so I could return back to work. They told me they didn’t have any tests available at the time. This phone call …
It’s extremely hard to get anyone on the phone or to have someone at least return your call…I had dental work done there and been in agony ever since I tried to get back in to speak to Dr Limon which was impossible I explained I was in …
Honestly getting an appointment is probably the hardest part. The lack of communication when appointments are cancelled or when someone made a booking mistake. I took my sister 3 times on a row someone messed up and I missed work 3 days …
I have no idea whether the doctors are good or bad but the service you get from the administrative assistants in regards of appointments and rescheduling is absolutely terrible. Right from the start of the phone call she had an attitude …
My NP, Mary is wonderful her Medical Assistant is great too. Really nice from reception to the end of my visit. They care!
I have been trying to get the doctor to send my prescription to the pharmacy and I have been trying to call the office for three days no one knows how to transfer the script. …
I am so frustrated with this organization. I am a patient, and I can’t get in to see my primary for a sick visit. There is no communication between the desk staff and the doctors. I have been to an urgent care facility three times – leading …
My kids go to see doctor Cameron, she is absolutely the best pediatrician anyone could have. The nurses are great as well. But I cannot handle how awful the woman who answers the phone for appointments. Or how little time you have to …
I don’t think so it’s a medical center. If you ask something to someone they just pass you to another person like a soccer game. Most of the staff failed to use their manners. I keep calling for the last three weeks to make an appointment …
I initially met with Dr. Davis and I really like her but dealing with this place has been downhill since. I keep getting passed off to the PA Nick Green and he is awful! He sent me home with a prescription for a water pill after having …
The male pediatric doctors are weird and touchy. Made me very uncomfortable. Wouldn’t recommend.
I have had nothing but a terrible experience here. Not only do my doctor always change (they must be quitting) it’s takes so long for someone to give you a call back. (And this has been occurring BEFORE the pandemic) …
The most Unorganized, unethical, ignorant, establishment I ever step foot in. The insane part is that this is an understatement. From the beginning you can see that their was not an ounce of organization nor obligation. One must complain …
after 4 attempts, cannot get anyone on the phone from the dental office. I have been trying to make an appointment. Are they still open?
Doctor Ahmad actually took time to treat me as I believe she would treat her own family.
My doctor was very personal and detailed I enjoyed the visit very informative and pleasant.
I recently became a new patient at the Niagara Falls location, and I tell you that Doctor Ahmad is hands down the best. She knows how to treat and talk to her patients.. She broke everything down to me and I left with a clear understanding of what’s going on with me.. The staff was on point also, I thank you all..
I had such a great experience here, from start to finish. I was seen day-of for an emergency impacted tooth infection. I was in need of a referral to an oral surgeon. My dental assistant, Jaquetta, went above and beyond to get my insurance …
My family has been going here for the past 3 years and we have had to change our PCP three times because the doctors keep leaving. Even if I call at 8 AM, my phone call wait time can take 40-60 mins before I get a hold of someone. Their …
Not the most organized place. The nurse assistant and the doctor I saw were professional and nice people. But unfortuately this was not an easy or affordable experience for an annual pap. I was billed for more than I asked for. It is not an …
We tried to call you several times. Yet you haven’t picked up the phones. We were trying to call you to cancel my mother’s dental appointment. Are there any issue on your end?
Very unprofessional and unethical behaviors. Even one star is a lot. I had a visit with Dr Timh Doa . I waited almost an hour in the room for the doctor when he came to see me he was in and out in a minute. I believed the doctor will come …
Wow! I have been having problems getting all my medical info updated, nurse T and Destiny was pleasant and very helpful. Thanks guys
Dr Dao, is one of the best very thorough he seems like he doesn’t know what he’s doing, but wrong he knows his stuff.
My husband is Dr .Dao patient he knows his stuff and Dr. Dao makes sure we both understand!
Reception personnel are very polite and try to be helpful. They get 5+ stars. Otherwise so many dysfunctional issues exist repeatedly. 1 star for this clinic in other categories.
Honestly, I need to switch doctors offices. Any time I call in, I’m on hold for more than 20 minutes. When pharmacists call to get confirmation from a doctor, they have never received a call back (multiple times each occasion). I do not …
I actually chose this location because it scored #1 in a “my children & I”very Important vote week. Authentic Straight to the point Profesional on Plays no games. We Love it
💕 LOVE This Place Too was in and Out The Staff is Good and Very Polite, I Wish someone would Say Anything Bad About Them. Learn to Give Respect and You Shall Get Respect 😘 in Return. Dent and The Community Health Center is Good in ❤️ Heart and They Get The Job 👍✅ Done. Great Places to Go. …
Reception staff were friendly and quick. They answer the phones in a timely manner and its easy enough to get an appointment. Phlebotomy and nursing staff were kind and efficient. 🙂 …
Revised 1/17/23
I’ll recant my 1star and give them a 3 …. I have been now going for a few months and the Staff is AWESOME! I couldn’t and wouldn’t say anything bad about them… …
Nurse Trinetta is very sweet, friendly, patient, dependable and very knowledgeable. She was able to ease our fear and hesitation of having to take the vaccine.
We are very comfortable talking to dr. Dagher, she listens to us very patiently and she clears all our doubts in a very friendly way. Overall to say she is an excellent pediatrician and i definetly recommend her.
It’s a revolving door of doctors and front staff with attitudes .you spend more time standing around playing twenty questions with the check in lady who is as miserable and rude as they come, than you do with sherri goril I think MD not …
I like my doctor’s office for the most part. I haven’t had an bad experience here yet. But there this one Nurse male Nurse and just every time I come in I get him. Maybe it’s a language barrier but he seems to be confused and makes the …
In the past iv had terrible experiences like , I have to be in charge of my own Healthcare. I have to make sure I know what I need and request it. I have to brings things up. No one calls to remind or request you need bloodwork. That should …
Had four fillings done total with Dr. Park, what a pleasant and comfortable experience ! Dr. Park is very professional , compassionate quick and gentle. I highly recommend him for your dental needs. Every one is friendly and courteous , …
This place is so horrible . The doctors are great but the receptionist are so unprofessional. It is so hard to speak to anyone in that place. They will transfer you to multiple calls and no one answers . What is the point ??? It’s no follow …
The Dr’s. Are personable and timely. It’s a miracle to get someone on the phone, and if you do hope that, they don’t have a “what do you want”attitude when you do. In person the nurses are cordial, and nice, just don’t call.
The 2 male check-in receptionist could tone their dislike for work/life (or whatever is bothering them when they have to attend the clinic) back just a little but they do their job for what it is worth so I give them that credit. Once you …