The Community Health Centers of Burlington’s Dental Center is the only Federally Qualified Health Center dental program serving Chittenden County. With four staff dentists, three dental residents, and a large support staff, we care for all ages and enjoy providing your child’s first “happy visit’ to the dentist. As a Federally Qualified Health Center, all dental services are available on our Sliding-Fee Scale to income eligible, uninsured residents who live or work in Chittenden County. We welcome Medicaid and private employer based insurance for adults and children. For low-income, uninsured community residents with dental emergencies, we accept state general assistance vouchers. CHCB’s Dental Center offers a full complement of preventive and restorative dental care. We offer the gentle and friendly care you need for a lifetime of healthy smiles.
| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 8PM |
| Thursday | 8AM to 12PM |
617 Riverside Ave, Burlington, VT 05401
Really terrible service. Wife called 3 times for an appointment today, and wasn’t able to speak to a person or leave a message. Online Patient Portal said no messages could be left. Not much community service if you have to go to the ER. …
I was able to discuss a sensitive topic without feeling judged with my provider which led to getting appropriate treatment for my situation. I have never felt this way with a provider and I left the office in tears. Thank you, Alexis Purdy.
I was able to get in quickly, had my concerns addressed swiftly and efficiently, felt listened to and cared for. Thank you.
The staff at CHC SOUTH END….went the distance and more. The crew there are amazing and will make sure your needs are addressed
Excellent very knowledgeable and informative.
I’m quite happy with the care and attentiveness I’ve received at the South End Health center. The PA’s, nurses and front end staff are all friendly and professional.
Chill place
Wonderful experience
Very polite and private
Ok Dental
Place is horrible to go to and they jerk you around and take there time and make you suffer a lot over many months.
Wonderful people. Everything expedient professional and smooth !
Medical malpractice waiting to happen
Committed, caring staff. I am proud to be a client
Impossible to get in touch with anyone here. They will never call you back.
Clean, friendly, good service, got a good discount. Was in for very basic check-up 👍 …
Horrible customer service, they call you, hang up and don’t leave a voicemail after you left an urgent voicemail regarding a prescription…. classy.
Caring and prompt attention
Clean facilities, great staff, knowledgeable doctors. I wouldn’t go anywhere else in the Champlain Valley.
I have always had excellent care here, very professional and compassionate staff.
I’ve been very impressed with the quality of care I’ve gotten over the last two months. Definitely recommend.
My family and I are so appreciative of the services, the hard work of the professional people who work here and the availability to those in need.
I have found a place that cares in an honest practice. After 27 yrs. with one Dentist I feel free from the struggle
Best place ever!!!!!
They care!
Helpful and friendly staff. Building is clean and modern. The PA took time to talk to me and I didn’t feel hurried.
I have always had exceptional care and service at CHC in Burlington. I hold them in the highest regard and would recommend them to anyone.
Very disappointed of how they treat special needs kids!!! If I could give zero stars I would
If you like waiting for an hour in the waiting room and then the same amount or close to it once you’re in the actual patient room, this place is for you! If not, I’d suggest Thomas Chittenden Health Center.
Takes upwards of 40 minutes just to schedule an appointment, and generally the staff seem rushed and overworked. Best to avoid if possible…
I have always had a positive experience at CHCB. Dr. Martinez Dulmer is personable and knowledgeable.
Loved and missed CHC in Riverside, Burlington of Vermont. Such a wonderful and kind staffs I ever met before, Specially thanks a lot Dr. Liana as well whole Team.
Wow! I have never had such an incredibly difficult time trying to schedule a simple dentist appointment.
Dr David Jette took away the pain I had for years and he has continually done what’s necessary to help me keep the teeth that I have thank you Dr Jette for your expertise and your kindness😊 …
I’ve been a patient with CHCB for 5+ years and have always had a positive experience! Thank you
Dr. Rachel Inker is the best!!! I’ve had her for almost 10 years and she is by far my favorite doctor of all time. Dr. Phil has nothing on you girl <3
Although sometimes difficult to reach someone in the office via phone; I’m lucky enough to say I’ve had terrific luck with CHC, otherwise!! Most of their providers are amazing!!
I haven’t been to see a doctor since I was a child so going into this I was very nervous to say the least. Happily I came out of there feeling taken care of and like I can take a sigh of relief knowing I have a doctor I feel comfortable with.
Have been trying to reach a human being at the Health Center for three days straight. Have tried by phone and by portal. Zero response. Going to go to Urgent Care now when this could have been handled there.
super friendly from the reception to the nurses and care providers. always a pleasure to know there is someone who cares!
My doc is amazing. Very patient centered. Staff is always friendly and accomodating. I have personally never had such a positive experience with healthcare.
Happy with staff. Very helpful
Some providers are very good, very helpful. However I wanted to point out that some of their employees who answer the phones and make appointments leave a lot to be desired. Their demeanor can be brusk and condescending and I do not appreciate it.
The Community Health Center provides a valuable service to our community. The dental team are all professionals who care about our kids and want the best for every child! Keep up the good work.
I took my daughter (8 months) to CHCB. That was emergency appointment and make me to wait for 1 hour. Worst thing is my daughter was vomiting right in front of them but they don’t care. I went to window several times to check if they can …
Hands down worst place I have dealt with for health care. It’s difficult to schedule appointments without a hassle, and when you do show up for your scheduled appointment, you still have to wait an hour to be seen. Happy to have found a new place that isn’t so dysfunctional, and don’t have to deal with this place anymore!
Like any place that accepts state insurance,they love to give you pills to numb your brain,but they won’t give you anything for pain..Any hopes of having a real patient-doctor relationship was gone the minute they handed me a blank form …
Medical side: first doctor kept me anemic for a long time which to this day Fanny Allen urgent care doctor said my body is still trying to recover from it, second doctor couldn’t do a pap test, Third Doctor ehh…. …
This is ridiculous. I tried to set up an appt because I was feeling awful from my medicine so I called and they told me to come in. I finished doing a couple things, got ready to go, but since I have to walk there I figured I would call to …
Been getting voicemail there for three months now with no return calls. I get through twice today, to sit there listening to two guys talk about Pokémon characters. I’m so disgusted that our medical facilities are using coronavirus as excuse to not do their jobs now.
I had a sinus infection and was able to walk into an appointment straight away, the check-in staff, nurse and doctor I saw could not have been nicer or more professional and took care of my needs completely. the facility is bright, clean and cheerful and seems very well run.
I only go to the dental there. Recently went to have a wisdom tooth extracted I was having alot of anxiety but it went fine and was fast Dr. Val is awesome! I’ve had top wisdoms done by him in the past and would always prefer to see him for teeth issues.
Great healthcare folks here; never have disappointed and always helped me. The dental receptionist folks can be very rude, but the dentists / hygienists are angels. Sliding scale is outstanding.
Your checking lady are not welcoming people I’m so disappointed to day in pine street.
Leo Kline is super agressive. Inappropriate bedside manner. He tries to start arguments. When patients go in because they’re not feeling well, the last thing they need is to be treated like a punching bag. I also met with other NP’s in the …
Hands down the worst, most disrespectful doctors/dentist office I’ve ever been too. From being made fun of by staff for a skin condition ,to being treated like a worthless junkie by doctors, doctors laughing at real concerns & issues!! I …
If 0 stars were possible they get 0 stars. Poor service to say the least. Grievance system is a joke. Just so they can say they have one. That’s where you get directed no one apparently is a supervisor or manager. Just Try to get a hold of …
Have visited a dozen times in the last 5 years, both for medical and dental. Always a positive experience, from the front desk to med staff. Courteous, knowledgable, and efficient. Dr. Val and Dr. Thornton are excellent dentists, and have …
I had my pre-operation physical with them. I did everything possible to make sure they had my records from my past providers. Which they did not and could not even get. Even after all the HIPAA releases I signed for them to do so. Still …
Good experiences in Dental Clinic. Bad experiences recently with MDs. Half-assed administrative practices. …
My name is Beach Conger. I am a doctor at the Community Health Center, so my impression may be biased, but I am mentioned in one of the reviews, so I feel it is reasonable to respond to the pernicious comments below about Margaret …
I have been visiting this clinic for over 20 years still have the same doctor shes great . The amount of time i have to call to leave a message its disgusting they don’t pass it on cos my doctor tells me. the dentist almost let me drown in my own saliva laying down i had to signal to her for help. Thats sad
The appointment staff was good but the Doctors I dealt with were some of the worst I have ever had to. The main Doctor for the Center I think is crooked and has openly caused harm, mocked the process of review and has bullied and harassed …
CHCB is an essential, comprehensive healthcare resource in Chittenden County. In addition to providing high-quality, compassionate, nonjudgemental family and individual medical services to the local community and beyond, CHCB provides the …
I have consistently had the best medical and dental care that I’ve ever had. I moved to Burlington Vermont in 2011 and feared I would not find as good health care as I’d had in Boston Massachusetts, a place known for it’s health care …
I have been going here since I was young. The health center and I have had our ups and downs, but at the end of the day all the staff does their best and tries hard to serve all of their clients to the best of their ability. If you are …
You are required by HIPPA to release my medical records within 31 days. It has been almost 2.5 months. Please explain why you are above the law? …
I just spent two months waiting for a ‘physical exam’ from my ‘primary care provider.’ I went to the appointment today. They took my blood pressure. They tried to get me to let them give me an injection, a vaccination for tetanus. I …
My fiance had his teeth pulled last week. He went in yesterday because the pain had not subsided. They told him it was dry socket. He worked most of the day today and couldn’t take anymore of the pain and they refused to help with a doctors note because he was not seen TODAY. THIS PLACE IS A JOKE!!
I’m not overly impressed with the care I’ve gotten over the years. Insurance issues and finding a new doctor are not on my to do list. That said, 2 years ago I told Dr. I can feel something isn’t right…… still waiting for a plan to …
I go here for basic check ups but when in real need of a diagnosis, DON’T GO! I had a kidney infection and was given the incorrect meds and for the wrong amount of time. They had me on the basic antibiotics for a baldder infection and when …
I have been receiving care from this set of healthcare facilities for over 20 years. I’ve been treated by some of the best physicians in this Vermont within this system as well of some of the worst. One male doctor asked me to disrobe and …
Although I believe CHCB serves a valuable service, I will not go back to them. the short of it long wait times and impersonal care. After making an appointment with a specific doctor who was recommended to me, I was switched to another …
I’ve had all positive experiences here. Nurse practitioners and doctors have been responsive and knowledgeable, the staff has been helpful and efficient, and the facility itself is pleasant too. Medical advice/diagnoses have been excellent and referral to others when necessary has been smooth. I am grateful for this place.
I’ve been having problems with my rotor cup and I’ve been doing therapy with them & its working out perfect so glad I’ve chosen you to help me with my problem so just wanna say THANK YOU & Ms.V is wonderful
This business will act like they want to help you, send you a huge bill you weren’t expecting, ignore requests to be put on a sliding scale and then send your info to a debt collection agency. This is not a business that helps people. They are actively harming people with no attempt to provide options.
I recently received excellent dental care here. I saw Amber for a dental cleaning, and she was incredibly helpful and thorough. I’ve never before had a dentist give me such clear, complete information. It will make it a lot easier for me to …
I have used the Community Health Center for many years, and haven’t had any real issues, but then again, I never really had anything big happen until recently. I was taken to the ER three weeks ago today, when my leg gave out. I was told to …
All the doctors are wonderful! I was first skeptical of having a younger doctor my age,but Doctor Stein has proven time & again how knowledgeable she is at her job. From Tara to Margaret and even the newbies out of college all knowledgeable! I have been a patient since I was a child & am very satisfied with my care.
I have the most horrible experience with this facility.
Myself and my wife contacted the facility in Jan 2014 for our immigration related medical examination. We were directed to doctor Tara Chasnoff . However final …
My family and I are going through a crisis right now. I called to request something to help me with anxiety and help me sleep. I had to leave a message with Paula the nurse for Dr Pitcher and never received a call back. I have had other …
I have a RAGING toothache. I went with trepidation to the Community Health Centers of Burlington fearing a paperwork nightmare. Not only did Amelia walk me through all the paperwork, but everything was very clearly laid out. She even …
I have been treated so poorly by doctors at this location. I had a counselor talk down to me in the midst of a panic attack. I have been misdiagnosed on a few different occasions. Drs do not call you when you need them too regarding your …
I went in for a follow-up check on the 23rd of October, 2019. All was fine when the opening act for the doctor took my b.p., asked me a few questions to prep the doctor. I was then left in the little box they like to call an exam room for …
Terrible care. My father is bed-bound an on a ventilator, and they continue to make us jump through hoops to get the medications he needs to live. Frighteningly, nobody ever seems to read his medical record. The nurse I just spoke to had no …
If I could give CHC zero stars, I would. I’m a new patient there, and so far my experience has been disastrous. My doctor, Lauren Miller, seems competent enough, though she has repeatedly failed to call in prescriptions and needed follow-up …
Seriously? Called and left a message for the “nurses team” this morning about an illness and never heard back today. Pretty despicable and inconsiderate. Thisn isn’t the first time either. They don’t seem to care about their patients. Maybe tomorrow I’ll hear back if they aren’t too busy.
They keep deleting my reviews! Wonder why? Truth hurts!
AGAIN TODAY 1.18.21 we’ve waited 3 weeks for an inhouse appointment with Dr. …
I wouldn’t recommend this place at all. Sent me to the ER instead of refilling the med I’ve been on for years.
Seems like they’re too busy to care about any of their patients.
The only problem that I have noticed with Community Health Center of Burlington is that they are not good at giving patients appointment and also on treatment part too. I have personally experienced myself many time. I was really suffering …
CHCB serves so many huge, underserved populations that , yes, they are often quite busy. However, having worked there myself, I have seen first hand the level of care that is afforded to each patient, which is why I continue to go there …
I have had the WORST health care services at this facility. Over the years I have tried several doctors who practice here, and 90% of them didn’t diagnose the situation properly. Among other poor judgments, once I was told the pain I was …
Have now had two very negative experiences with this place and will not go back. A shame that this is what Burlington has to offer.
I can’t believe how my daughter and I were treated today. Customer service truly goes a long way as well as properly communicating to your patients what the expectations are in terms of arrival, parking, and what is considered a “missed” …
My doctor is Dr. Dorwart. I want to start by saying that I have always found her to be kind and competent. I have no issue with the care that I received when I receive care. My problem began when I started having a chronic health issue …
Dr. Greenlee is a great doctor… unfortunately the bureaucracy and poor patient customer service makes it impossible to properly communicate with him. Also Ive been denied the opportunity to make a complaint , routinely not called back …
The entire medical staff you encounter from scheduling to check-out is always friendly, welcoming, helpful, non-judgmental and sensitive to every patient’s needs, for every patient. Yes, at times it can be difficult to directly contact a …
This review is for the customer service/billing department only. I scheduled an annual physical with CHCB’s South End Health Center location in November 2020. This is a preventative care appointment covered by my insurance at no …
Have a friend that’s sick. Been calling for over an hour, yet no one picks up the phone. Too bad many underprivileged people have to rely on this as their only option.
Very impressed with the young vibrant staff. Checkin was prompt, pleasant and kind. Only waited 5 min past the scheduled time.
Doc and resident attending were professional and sincerely responsive to my concerns.
Doctor couldn’t get me in for an appointment for over a week. Not even a telemedecine appointment so here I am sitting in the unknown fighting covid. Great guidance and treatment (sarcasm). I left a voice message for the nurses team in …
CHCB was having trouble with their phones when I first posted a review. I am editing that review because I have since been 3 more times and the phone problem seems to have been fixed. The staff is very kind and professional. I was in on …
The Pine Street Dental area of CHCB has the most UNCOMFORTABLE chairs for there Dental Area. I have been going to the Dentist for many years and have never been so uncomfortable. Couldn’t wait to get out of that chair. The Girl that was working on me was trying to help but nothing worked.
Very helpful office staff, Make me feel welcome., My PCP and nursing staff are excellent,
I’ve been a patient here for many years and through many changes and I stay because I like the staff and my docs.
Decent care once you’re in there, but trying to call and talk to a real person is incredibly difficult and their phone system is just worthless. …
Beyond frustrating when you’re told to call back at 8am sharp the next day to get a same day appointment for something semi-urgent and you call 200+ times between 8am and 9am just to be told repeatedly that the office is closed when it’s …
Got a filling done here, directly after I was telling them that I couldn’t bite all the way down and it felt uncomfortable. He brushed it off and said eventually you’ll get used to it. I figured maybe it just needed to settle, who knows. …
With complicated health problems, the doctor isn’t helping much. I’m sure they’re much better with things that are more straightforward.
MD was terrible. Hate the Facility, the staff needs to be less condescending towards patients, I don’t trust them with Copays and they rarely pic up the phone (particularly the Dental Center). Yes most people who go the CHCB are lower …
Horrible staff with the worst attitudes. You’d think they’re the only ones dealing with society and Covid-19 related problems. Left a message two weeks ago for adverse reaction to medication and never heard a thing from my doctor. They say …
My Dr. Is retired so unfortunately he is only available on Fridays. I have known him for quite some time now. He helped my family years ago financially when we so poor we couldn’t afford otc medications. We also text back and forth for med refills or any symptoms Iam experiencing. I really feel like he cares.
We appreciate everyone that works there. Great listeners who are warm, kind and always try to be helpful. We trust them.
I’ve only had one small interaction with CHC but I would not recommend this facility. I got a referral from my PCP to help set me up with a therapist. I have dealt with mental health issues for over 10 years, but after the birth of my …
Medical providers listen and respect their patients concerns. They return phone calls promptly & I value their expertise!
The paitent portal has “temporarily” been down for months on end, meaning it’s basically impossible to get in touch with providers. I’m lucky if I can even get through on the phone. It’s extremely frustrating to be a patient here.
Feeling ill, symptoms of pnemonia.pneumonia.. I hope to get a telemedicine appointment and was told they were scheduling over a month out? It doesn’t get any worse than here. Find another doctors office.
Almost always have a good experience. They do a good job utilizing their network to get you seen asap at one of several locations. Almost feels as if I have a few different PCPs.
I had a horrible experience at the Riverside location today. I was on hold for 10 minutes before speaking with a representative for a same-day appointment. …
My daughter decided to use this facility as her PCP a few months ago wanting to experience more community based care. Wednesday she called in a refill of a med that she can’t miss a dose of. She was to run out Friday. Thursday she went to …