(Translated by Google) Very pleasant experience with Dr Olerik and his assistant. Very competent professionals. I believe they will soon be supervised due to competence. Reception attendant Mara always very efficient and professional. …
I’ve been a patient at CHC for over 4 years now. I absolutely love the providers I have in medical, behavioral as well as dental. They’ve all have been compassionate as well as reassuring to me. The best thing I have done is transferring my care to this office.
Dr/ Austin … thanks for your humanity with me thanks for your efforts with me all the time appreciate it besides you are very professional , thanks million times is not really enough !!!
Bridging of teeth – can your dentist do this? Very very very hard to get someone on the phone. spending more than one hour still unable to get through the phone. thanks
No logic at ALL!!!! VERY Inconvenient…makes NO sense at all…cant get ANYWHERE..WHAT A JOKE….created by amateur…and you think patients can figure out what your mission was???
You see the hygienist for 10 mins then 30 seconds with the dentist. They get nasty if you don’t immediately accept their 30 seconds opinion to fix alleged cavities. I got a second opinion and I have no cavities.
Awful!! I had to reach a provider on two occasions….I am not a patient this was a professional matter. I was only provided with the main number and each time I called I was on hold for nearly a half hour just to be connected to someone’s extension…which they would not share for future calls.
Doctor who has been my boyfriend’s doctor and seen him like 4 times won’t sign a form that if it doesn’t get done, he won’t get this job. It’s just saying that his diabetes, which is well under control, won’t interfere with his work. He has been fighting with them all day.
Review of Fitchburg CHC Behavior Health: In general, the behavioral Health department is not that good. I would give it a 2 for quality of care, but since I am able to get my basic needs met, get my scripts refilled, I am giving it a 3. It …
The staff deals with too much; and I believe it clouds their minds with judgement and in turn, they often judge every patient as “mentally unstable or typical addict”. Instead of being completely honest with me about record releasing—they …
People beware It should be called a health stop. POOR call center ive had to wait an hour yes an hour on hold to leave a message to the office.
They don’t call their patients back even after found medical results sitting to …
Is bad. My mom has been going for 3 months her previous doctor send her medical records 2 times, and still the new provider denies receiving them.
Alsp the provider said “this people here don’t know what they are doing, they …
If I could give negative stars, I could. I take a controlled substance for a diagnosed medical condition, and was treated like I was faking for the meds by MULTIPLE people. At first was told that I would be randomly tested to make sure I …
It is very very difficult to get a response from Fitchburg CHC either nurse or getting a message to your provider. They never call back and they are so rude in the reception area. It takes for ever for the receptionist to answer the phones or to call back and when they do they are extremely rude.
I could not believe how rudely I was treated when I called. The nurse that I spoke with refused to keep talking to me stating, “I have been on the phone with you for 15 minutes and that is too long” and that she needed to punch out. She …
I was told my appointment would be only 15 minutes and that she wasn’t there to talk to me about my problems. 45 minutes later I missed my train and was told I won’t be prescribed medication for being “vague”. Waste of time avoid here …
If you have anxiety when dealing with doctors and dentists, this is not where you should be going. For the second time, I left CHC dental in a full blown panic attack. My blood pressure is always going to be high when I’m at the dentist. …
I went into the Water St facility today to get a COVID test. The employees there were phenomenal…from the gal who greeted me at the door to the others at the desk area and then on to the nurse who gave me the test. She explained the …
This is a great place to have dental work done. I had several teeth repaired recently and the quality of the work is right up there. My compliments to them and to the Gardner dentists also.
My optometrist John Dadah is very professional and cordial. It was a relief after dealing with my previous optometrist! Laura in the optical department is AWESOME! She answered all my questions and made me feel comfortable throughout the sales process. I highly recommend this office for your vision needs.
I’m new to CHC and so far I’m not impressed. You can’t get through on the phones, you ask for a call back and you wait most of the day for a call back just to tell them why your calling! Then IF you do get a call back from the nurse they …
I’ve been going here for a few years now. Behavioral health and primary care.The staff is ok, I have had to switch therapists a few times, and I still can’t seem to find one I like. The last guy was awful. I had literally two telehealth …
Dr. Garo was given to me as a PCP. He always scheduled my appointments at 8:45 pm and spent less than 5 minutes in the room with me. I had to yell his name to get him to come back and talk about that actual reason I was even there. …
This place is terrible. How they are still open is baffling. As the patient you are going to wait months before getting a referral even if you call ever other day. You are better off getting where they are going to send you and setting up …
I just have to say how impressed i am with the dental care here!! I have had such a horrible experience somewhere else, Kathleen Takach was so caring and understanding, though my denture procedure. Anything I had questions on …
I’m not sure the issues here are single to CHC itself. There is an issue throughout at least the Commonwealth that is not allowing people to get the care they need. It is very difficult to get a timely appointment here. My experience has …
Have covid. Called and waited 55 minutes & left message with reception Tuesday with no call back. Called Wednesday waited 36 minutes got hung up on. Called back waited 25 minutes to leave another message for a call back from nurse…no call back. Had to call last night and deal with on call physician.
The dentL office at this place is so unprofessional. They canceled one appointment and I canceled one time. The office then proceeded to tell me I canceled 3 times and couldn’t make any more appointments. They didn’t even give me a cleaning the first time I went. WORST DENTAL OFFICE E V E R
Not the best place to go to. Doctors, least the one I saw, Mr Patel was supposed to put in a script for antibiotics for my ears and HEART but, neglected to do so. He also neglected to refer me to a specialist for the dual ear infection. …
This is by far The worst location To have any work done on your teeth. In June of 2022 the office started a 4 step procedure for a route canal. 10 months later and they are still not done because the office continues to cancel …
I have missed two appointments now one with my PCP which made getting a prescription impossible. So I had to just stop taking it. Not safe. One with optometrist. I call to make sure my appointments are made because I do not get a reminder …
I receive Dental and primary care at this facility. My favorite person is my primary care physician, Julie Wright. She is the best doctor I have ever had! She will listen and validate her patients’ concerns and questions, taking as much …
(Translated by Google) very good employees
(Original)
Muy buenos empleados
(Translated by Google) Excellent I love your services thank you.
(Original) …
(Translated by Google) Very pleasant experience with Dr Olerik and his assistant. Very competent professionals. I believe they will soon be supervised due to competence. Reception attendant Mara always very efficient and professional. …
I’ve been a patient at CHC for over 4 years now. I absolutely love the providers I have in medical, behavioral as well as dental. They’ve all have been compassionate as well as reassuring to me. The best thing I have done is transferring my care to this office.
Great
Health care great place
Great dentist
Very helpful and I recommend
Good people, very caring
Really tired of being disrespected by these people.
Good friendly service, but it can take too long to be seen sometimes
Drs and staff are very polite and caring.
Best place I have found and awesome after hours very helpful
Great drs but some what of a waite even with a appt
Staff is always courteous. Clean. Parking is free.
Clean building, good atmosphere. NP Cote is easy to talk to, caring.
Dr/ Austin … thanks for your humanity with me thanks for your efforts with me all the time appreciate it besides you are very professional , thanks million times is not really enough !!!
Bridging of teeth – can your dentist do this? Very very very hard to get someone on the phone. spending more than one hour still unable to get through the phone. thanks
Its been great for my kids and I.. Micaila is a great doctor for adults and i usually dnt wait that long elizabeth janath is a good pediatrician too
Wendy was a great hygienist! She was very thorough as well as pleasant and kind.
The place is a joke. So called manage care. I think they pride themselves on saving insurance companies money.
No logic at ALL!!!! VERY Inconvenient…makes NO sense at all…cant get ANYWHERE..WHAT A JOKE….created by amateur…and you think patients can figure out what your mission was???
Receptionist and Nurse was nice, Dentist was nice too but didnt go over or explain anything with me at all. A little more compassion couldn’t hurt
You see the hygienist for 10 mins then 30 seconds with the dentist. They get nasty if you don’t immediately accept their 30 seconds opinion to fix alleged cavities. I got a second opinion and I have no cavities.
Awful!! I had to reach a provider on two occasions….I am not a patient this was a professional matter. I was only provided with the main number and each time I called I was on hold for nearly a half hour just to be connected to someone’s extension…which they would not share for future calls.
Doctor who has been my boyfriend’s doctor and seen him like 4 times won’t sign a form that if it doesn’t get done, he won’t get this job. It’s just saying that his diabetes, which is well under control, won’t interfere with his work. He has been fighting with them all day.
Review of Fitchburg CHC Behavior Health: In general, the behavioral Health department is not that good. I would give it a 2 for quality of care, but since I am able to get my basic needs met, get my scripts refilled, I am giving it a 3. It …
I can’t stand this place.I honestly believe if you have MA health they will give you inferior care… …
The staff deals with too much; and I believe it clouds their minds with judgement and in turn, they often judge every patient as “mentally unstable or typical addict”. Instead of being completely honest with me about record releasing—they …
People beware It should be called a health stop. POOR call center ive had to wait an hour yes an hour on hold to leave a message to the office.
They don’t call their patients back even after found medical results sitting to …
Is bad. My mom has been going for 3 months her previous doctor send her medical records 2 times, and still the new provider denies receiving them.
Alsp the provider said “this people here don’t know what they are doing, they …
If I could give negative stars, I could. I take a controlled substance for a diagnosed medical condition, and was treated like I was faking for the meds by MULTIPLE people. At first was told that I would be randomly tested to make sure I …
I love my doctor here she is amazing and thus center is good
It is very very difficult to get a response from Fitchburg CHC either nurse or getting a message to your provider. They never call back and they are so rude in the reception area. It takes for ever for the receptionist to answer the phones or to call back and when they do they are extremely rude.
I could not believe how rudely I was treated when I called. The nurse that I spoke with refused to keep talking to me stating, “I have been on the phone with you for 15 minutes and that is too long” and that she needed to punch out. She …
I first became a patient at CHC just a few months ago. So far, my experiences have been abysmal. …
I was told my appointment would be only 15 minutes and that she wasn’t there to talk to me about my problems. 45 minutes later I missed my train and was told I won’t be prescribed medication for being “vague”. Waste of time avoid here …
If you have anxiety when dealing with doctors and dentists, this is not where you should be going. For the second time, I left CHC dental in a full blown panic attack. My blood pressure is always going to be high when I’m at the dentist. …
I went into the Water St facility today to get a COVID test. The employees there were phenomenal…from the gal who greeted me at the door to the others at the desk area and then on to the nurse who gave me the test. She explained the …
This is a great place to have dental work done. I had several teeth repaired recently and the quality of the work is right up there. My compliments to them and to the Gardner dentists also.
My optometrist John Dadah is very professional and cordial. It was a relief after dealing with my previous optometrist! Laura in the optical department is AWESOME! She answered all my questions and made me feel comfortable throughout the sales process. I highly recommend this office for your vision needs.
I’m new to CHC and so far I’m not impressed. You can’t get through on the phones, you ask for a call back and you wait most of the day for a call back just to tell them why your calling! Then IF you do get a call back from the nurse they …
I’ve been going here for a few years now. Behavioral health and primary care.The staff is ok, I have had to switch therapists a few times, and I still can’t seem to find one I like. The last guy was awful. I had literally two telehealth …
Dr. Garo was given to me as a PCP. He always scheduled my appointments at 8:45 pm and spent less than 5 minutes in the room with me. I had to yell his name to get him to come back and talk about that actual reason I was even there. …
This place is terrible. How they are still open is baffling. As the patient you are going to wait months before getting a referral even if you call ever other day. You are better off getting where they are going to send you and setting up …
I just have to say how impressed i am with the dental care here!! I have had such a horrible experience somewhere else, Kathleen Takach was so caring and understanding, though my denture procedure. Anything I had questions on …
I’m not sure the issues here are single to CHC itself. There is an issue throughout at least the Commonwealth that is not allowing people to get the care they need. It is very difficult to get a timely appointment here. My experience has …
Have covid. Called and waited 55 minutes & left message with reception Tuesday with no call back. Called Wednesday waited 36 minutes got hung up on. Called back waited 25 minutes to leave another message for a call back from nurse…no call back. Had to call last night and deal with on call physician.
The dentL office at this place is so unprofessional. They canceled one appointment and I canceled one time. The office then proceeded to tell me I canceled 3 times and couldn’t make any more appointments. They didn’t even give me a cleaning the first time I went. WORST DENTAL OFFICE E V E R
Not the best place to go to. Doctors, least the one I saw, Mr Patel was supposed to put in a script for antibiotics for my ears and HEART but, neglected to do so. He also neglected to refer me to a specialist for the dual ear infection. …
This is by far The worst location To have any work done on your teeth. In June of 2022 the office started a 4 step procedure for a route canal. 10 months later and they are still not done because the office continues to cancel …
I have missed two appointments now one with my PCP which made getting a prescription impossible. So I had to just stop taking it. Not safe. One with optometrist. I call to make sure my appointments are made because I do not get a reminder …
I receive Dental and primary care at this facility. My favorite person is my primary care physician, Julie Wright. She is the best doctor I have ever had! She will listen and validate her patients’ concerns and questions, taking as much …