Install was quick and easy. Service worked well for 3.5 days. Unfortunately we have an equipment issue with the POE that needs replace. 4 days of no internet, they called to schedule four more days out. We use our internet service for …
Thank you everyone involved at CIP for all of your help and hospitality.
After 5 1/2 years of dealing with broken promises i finally have internet!!
Tate was my technician, very professional and made sure he explained to me …
John W installed our business internet yesterday and was friendly, knowledgeable and quick! Looking forward to better service than ATT gave us, so far so good!!
We’ve had a great experience with CIP: Outstanding customer service, prompt on their appointments, internet is dependable. Our install technician, Tate, was fantastic, too. Kind and helpful. We’ll be using CIP at our other properties, as well.
CIP is the best internet that we have had since moving to the Edgewood area. We had another service prior to having CIP and had multiple issues. Once CIP was able to offer their service we signed up. We had to put a tower in but that was a …
Absolutely love my new internet. John was awesome! Got me up and running in no time. Very nice, answered my questions, and did not leave a mess! Very happy!!
Tony was great! Very professional, very nice, super informative, and overall the best! We are very appreciative for the great service and we are successfully up and running with internet. Thanks again! ~The Taylors
We moved to Van, Texas and had a horrible time getting reliable internet. So far after buying and installing a tower and then choosing CIP, our misery is gone! CIP were professional, did what they said they would do and so far charged what …
We recently had CIP installed and are very pleased with the service. Our technician, John, was very polite and professional. We’re excited to have reliable internet service!
We just had service installed at my parents house and are extremely pleased with the service and also the customer service extended to them by Tate. He went above and beyond what was expected while he was here. Tate cleaned up all the wires that were connected to the router behind the TV that were a big mess.
A note to call out CIP technician “Mo” on the excellent customer and technical skills he demonstrated recently when we needed to upgrade our home internet equipment in February 2022. We have been Community Internet Providers customers since …
CIP is wonderful. John came to fix our internet that was damaged by lightning. He was absolutely knowledgeable and courteous. I feel so great full for the CIP staff. Thank you to all, especially John. 👍👍👍 …
Tate was an amazing installer, he was able to get me set up today and was so nice, polite and helpful. I am so excited to try the new internet and so pleased thus far with speed and service! Thanks Tate!
Tony at CIP switched our service over from Nextlink. We checked the speed prior to his departure after the setup, which gave us 25Mbps. Finally we have high speed internet service that actually works and what we pay for that won’t interfere with my job. Thank you Tony and CIP.
We are new customers — Tate came out and installed our service yesterday afternoon. And what a great experience he provided! Tate took the time to talk me through the steps of the installation, including helping me out with setting up …
Community internet providers were prompt and came and efficiently hooked up my internet and asked if I had questions and gave me contact information for future use. Garrett was very professional and very knowledgeable. I will definitely recommend CIP in the future.
CIP technician, Tate, came within the specified time period was very professional and courteous taking the time to find the best location for the dish and fully explaining not only the Company services but also what procedures were …
We received excellent service from John, he went above and beyond to help us get reliable internet service in our home. He was determined to find a viable solution for us, and he guided us every step of the way to ensure he did not leave us …
I’ve lived in the boonies for some time now, and recently decided I should join the 21st century and get some of that internet I’ve heard so much about. CIP was awesome to work with! From the drone survey to confirm coverage, to the …
They were excellent until I canceled. They claimed no record of cancelation and continued billing and charging my card. Update- the company reached out and readily rectified the situation issuing a refund for the months of no service. Greatly appreciate the swift and gracious response. Thank you!
John was totally awesome during our new-install. He provided service that was above-and-beyond the call-of-duty. Totally satisfied with our new service…very professional.
We had Jacob with CIP out yesterday afternoon and he was super nice & friendly and explained everything very clearly! The internet speed is amazing and for the first time in a very long time, we can watch Amazon Prime without any buffering! …
We were told to expect someone out between 1 and 5. John showed up around 1:30, solved our issue and replaced parts that were no longer working and even a part that was still working but wanted to take extra precautions. He explained each thing he did and also explained where we can receive info on outages.
John did an amazing install given some challenges. He gave incredible instructions, had an awesome attitude & a good sense of humor
Thank you John. 😊 …
Tate was awesome! Very fast very nice communication was great. He amazed me with his speed . Set up everything very discreet and looks amazing. Thanks Tate.
Thank you to John for re-securing the internet satellite to our RV. John was very polite and professional, it is much appreciated how he responded to my request when he was summoned to fix another patrons issue but took the time to address my problem on the spot. Thanks again. Harvey Meeks.
Dusty was very knowable and got us up and going in no time. He set everything up right where we wanted and made sure we didn’t have any questions before he left. Looking forward to having fast, reliable internet again! Thanks CIP and Dusty!!!
John and Jesse
Excellent customer service! Answered all my questions regarding the radio, tower, and the router. They were very professional and courteous!
Thank you Jeremy. You were awesome today. I really appreciate you explaining to us each step and how to work the equipment. 5 stars for your demeanor and knowledge about your product. Thank you to CIP for getting our internet up and going. THANK YOU ALL but most of all JEREMY!!
John was very kind and thorough with all the information to go with every question I had. He was detailed, made sure there was no mess with wires, or any issues and walked me through everything he had done.
I’m basically in the middle of nowhere and didn’t have many options internet-wise, but even if that wasn’t the case, I’m glad I got CIP. Everyone I’ve spoken with so far has been extremely helpful, kind, and efficient. They always call …
10 Shooting Stars for Community ISP. I DO NOT say this lightly. The staff are ALWAYS polite, the Technicians are ALWAYS polite, professional, knowledgeable, patient, and get it done RIGHT. …
Tate came out and installed our internet on Saturday. Despite being delayed at a previous job, he showed up near the end or my appointment window and got my service setup. He was professional, knowledgeable and did an excellent job of …
Installation was quick and looked very professional. Tate did an awesome job and was very friendly. So far the service has been awesome as well. Consistent speed unlike my old internet. So far I’m pleased.
Excellent Customer Service all the way around!! I had Internet installed today by Nicholas,who was awesome !
Very fast,knowledgeable and friendly service. He answered all my questions and …
Trevor and Tony are Rockstars!! New to the area and needed internet, the previous owners couldn’t tell us who they used and the one we did call out didn’t want to do the work. After some frustrating calls, we called CIP they sent out Trevor …
Absolutely perfect is all we can say. We had Tate Steven’s out and his work was beyond professional, and quick. 100 times better than the last installer, from other company. The internet is lightning fast, especially compared to the …
My installer John was great. Installed everything how I wanted it and answered all my questions and made sure everything was to my satisfaction before he left. This is also the fastest internet I have seen in this area.
Jacob and Jesse with CIP did an amazing job! They were super nice and helpful with everything. They had everything hooked up and ready to go within 20 mins.
I was getting pretty frustrated with CIP because my internet was terrible and I was paying over $100 a month for largest package. They came out a few times. Nothing, my new service tech John discovered my radio was pretty bad. He came out …
CIP is unique in that it has the best support of practically any company I have worked with. It is a very rare quality nowadays where even good products are sometimes unworthy of purchase owing to poor support.
John and Tate were awesome! Weird how they felt like family. John and hubby are both retired military. Excited to have Community Internet. Read great reviews on Nextdoor.com and were referred by neighbors.
We had peoples internet for years and hated it. I never got to fully stream a episode off of paramount plus without it buffering like crazy. Within the first day of having the new internet I was able to binge watch series without it …
Best Internet provider hands down! Uninterrupted service and really great customer service! I always appreciate how their techs and service reps go above and beyond to help me out. We use them for our home and 2 businesses. We love supporting LOCAL!
John White was exceptional today. He worked around some other contractors on sight. He was professional, hardworking, and courteous. You are represented well with John on your team.
Since I have changed my internet services to Community Internet, I am much happier. My connection does not get interrupted and I love the fact that this company always is quick to respond to their customers needs.Recently, I had the …
We got installation today and were extremely happy with the service we received! This is a fabulous company so far, from the questions that were answered in the beginning to John our installation tech today. Everyone has been super nice! We are enjoying a movie now! Thanks CIP!
Garrett is a nice young man and very efficient. He was very helpful in explaining about the new provider, left a card showing how to get hold of the company if I have any problems or questions. If I ever need help, I hope he is the one to come out. He is definitely a 5 star employee
John was fast and friendly. He even verified the speeds we were getting to be accurate. For someone who has been fighting with internet providers for over a month this was by far a better experience, no false advertising, technician showed …
Installation was just completed and I have high hopes for better internet service. Tate arrived in time, was very friendly and informative, completed the job quickly and even had a quick cuddle for my over-excited puppy child! Good service is always much appreciated.
We just had them install the internet yesterday and the Tech Jesse did an amazing job. He was here first thing in the morning and we typically are the last ones on the stop being so far out with other companies. It looks very profession and …
John was absolutely wonderful! Respectful, courteous , and communicated every step of the way. Now we have fast internet and a better trust with the company thanks to him.
Our tech Jesse was very courteous, and quick with the installation. Wasn’t down long from work, before I got back on with the greatest of internet service I have ever received in my area… if you live in the country. I highly recommend CIP.. love it!! Thank you CIP♥️
John was in and out before I could even blink. He explained the polarity being out and showed me the sig up/down and was Very professional. Thanks CIP, you’ve got great people and it shows with every encounter.
Today is our 1st day with CIP. We are very impressed with the customer service,technician, and the installation service. Thank you Tate for explaining every detail about the company and service we are getting. Tate was very professional and …
After 5 years of trying (and failing) to get fast and truly unlimited internet where we live through several other companies, CIP was able to hook us up. Worth every penny spent installing the tower and definitely worth waiting for their …
I’m so excited to be part of the CIP family! Garrett installed my equipment and was very friendly and works super fast. He made sure I was completely satisfied before leaving.
John was very respectful and new exactly what he was doing! The work was amazing very professional and he asked me if everything he was doing was good before and after he done the work! 5 stars isn’t enough for him!!
Other than you guys sending a dog gone swabie out to install a system for two old jarheads we have no complaints just praise, first navy guy we liked right off. All joking aside John was wonderful with all the explaing of the systm and the …
Wonderful customer service! Thank you to, John, our tech, who installed our service and took the time to help us get acquainted with our new connection. He did awesome!
Nicholas came today and installed my service. He explained everything very well and answered all my questions. Could not have asked for a nicer installer.
Matt reached out to me on Facebook after a post I made looking for an ISP. Then …
Everyone at CIP is super friendly. John did an amazing job routing the cables and settings up our system. Best customer service for an ISP by far. I’m so glad I switched.
Survey and install of internet service was performed by very professional workers from the Wills Point office. Forest was very informative while conducting the line of site survey and the instill by John was quick and professional. The …
From the ladies in the office that explained the service to the gentleman that came out to inspect the site, both were first rate. Our installer, Nicholas was the best. He explained everything perfectly, completed the installation, then answered any questions we had. You guys rock!
Nicholas, from CIP, came out to install our new service. He was very professional. It gave him some issues at first but with persistence and patience, it finally started working. I’m in Hawk Cove and it has been working great. With my …
I live in Celeste and work from home as well as have a teenager who is a heavy online gamer. CIP internet service is great and keeps us going with no issues. I do pay about $40 a month more than I was in Dallas but for the peaceful living …
John is the Absolute BEST!!! Exceptional customer service and quality!! There aren’t enough positive words in the thesaurus to describe the Phenomenal Service and Experience John provided us today!! Thank you so much!!! …
CIP is absolutely amazing! I would highly recommend them to anyone looking for a new internet provider. They are extremely friendly and helpful! John, our tech that did install was very professional and made sure we understand each step of the way. He was fast and very knowledgeable. Thank you CIP 5 stars all around!
Working with CIP has been a great experience all around. Our technician, Tate, was so knowledgeable and efficient with our install. Customer service was kind and helpful as well. Great people to call for service!
Everyone at CIP has been great working with. Nicholas was the technician that came out to do the installation of the antenna, pulled the cable and installed the router. He was extremely knowledgeable of his work, polite and was a pleasure having him here for the installation and to explain how everything worked.
John was the tech that came out. He was quick to diagnose the problem, was able to get the issue resolved in 1 visit. John got our service back up and running quickly. Community Internet Providers has always been extremely quick to get any issue resolved.
Great experience!! CPI completed drone survey and accomplished install before our previous provider could get techs scheduled to fix outage in our Poetry, TX community. 3 weeks of waiting on now past provider; a neighbor referred us to …
Tate is a very knowledgeable installer. He was professional and courteous. We have an older building which brought a couple of challenges but he was able to figure it out in short time. After the install was completed I ran the speed test and it was spot on. I have CIP at home and now at my business.
Service/contact with CIP was helpful, informative, from start through installation. Office personnel were easy to communicate with and their follow up was appropriate, personnel who came to our home were professional, informative & courteous. DUSTY was our installer & I couldn’t ask for better.
Excellent customer service – from office staff to technicians – you won’t find better! The ladies who answer the phones are always so friendly, patient & helpful. John, my installer, was on time, efficient, friendly & knowledgeable. I couldn’t be more pleased!
The installers who came out to our house were professional, friendly, and went above and beyond to get our internet connected. They explained everything very well and the workmanship was perfect. Internet has been great so far. Thank you Tony with CIP!
John was very quick, efficient, and professional with our service. He installed our new wifi and came a day earlier than scheduled which was very convenient for us. He was also thorough with explaining everything to us and getting it all set up.
Great service! We are very pleased. Spectacular communication from your first call to email on what to expect. John was fabulous on the install. Thank You CIP for your service. Living in a rural area can be a challenge with internet providers.
CIP Testimony
I am not exaggerating but this is by far the BEST internet provider I could ever gotten. I just recently moved from the city to a rural area and it was so hard …
After a recent storm and with trees finally coming back, I was having an issue with connection. John came out quickly spotted the issue and presented me options, he was very open and communicated great on what was needed. I have been a long time customer and will continue with this awesome service.
This company is AWESOME. Live in the country have never been able to have any kind of internet.
These guys know what they are doing. Did drone survey told me how high tower …
I had an issue with my internet. Matthew and Nicholas came out on time and ready to fix my problem. Customer Service is a big deal to the folks at Community Internet Providers, and it Shows. …
Just got CIP with the 20×20 plan. The tech, John was excellent. Very courteous, knowledgeable, and professional. I’ve got full coverage now throughout my house which will make work-from-home a breeze.
CIP internet install technician John gets high reviews by my personal account. John promptly arrived during the window of time allotted, answering a list of detailed questions I presented. The detailed installation of the wiring and …
John was the tech that came out to repair our internet/ radio. It was out of adjustment with all the storms. John was very friendly & knowledgeable. He shared some about himself & we thank him for his military service. Got us up & going in no time. John is one of the main reasons we recommend CIP.
John, the technician that came out, was top-notch. He was professional, courteous, extremely knowledgeable, and did an outstanding job. Their customer service staff has been excellent as well. When John completed my install he made sure …
John did an outstanding job getting our new service connected at our house. He was extremely knowledgeable and very professional. I’m proud to see CIP hiring our Veteran’s. …
Dusty was our tech and he was fast, friendly and professional. We are streaming a movie and have two computers going with no issues! Outstanding experience, thank you!
John was great, he got everything up & working again after storms knocked it all out. It had been a long day for him, helping so many after the storms but he stayed till the job was done. I really appreciated him & the job he did.
Nicolas came out and replaced our old provider equipment with the new CIP dish and router. Very professional, quick and kind. He explained everything to me and made sure we were set up and ready to go! Just getting started with CIP..Will follow up over the next few months.
Great service. Tony was amazing he took his time and really helped me with not drilling my roof. He was kind and polite and very informative. We need more people like Tony. Keep up the great work 👍 …
John was extremely professional and helpful! He explained all of our options necessary for our cottages and came up with a solution that exceeded our expectations! We highly recommend you ask for John with CIP for your internet service! …
The setup and installation were done with 100% professionalism. Clay arrived first, he was pleasant, courteous and polite. Once Jacob came thru, they got to work quickly. Jacob was funny and professional. Both techs ensured I had what was …
John was our installer, he was professional and knowledgeable. He explained the install process with me and the process was easy and quick!
I was with Hughs Net ( super slow internet) before and at the time it was our only option. So happy we have a reliable and fast internet service in our area now.
Dusty came out at the scheduled time. He was very professional, very informative and was great. He took care of us like a real champ and I will be telling everyone I know how amazing CIP and Dusty is. Thank you for such an amazing …
Just got our service set up today by Kamren. We had service before with CIP. We moved away and just came back. No shopping around. We knew we would use CIP again! Kamren was great! Very professional, friendly and knowledgeable, just like …
We have had CIP for just under a year and our experience to this point has been nothing short of amazing. We have had some issues with service here and there (country living) but from the call center staff to the technicians they have sent …
John Is by far the greatest internet installer I have ever met! He makes the job so fun and makes you feel comfortable with any questions and concerns you may have! Over all the experience was 10/10 and also the service is awesome to!
John did a really good job walking me through everything. He was super polite and considerate, even apologizing to my clients for his interruption. And he made everything I needed to know very clear. Super informative. Above and beyond service!! 100% satisfied customer here!!!
The tech John showed up on time, and was very prompt in getting things installed. He was very polite and respectful to my entire family. After installation was completed, he sat down with all of us and answered all of our questions and made …
We want to thank CIP for the great service provided . We had our install today and couldn’t be happier… we want to especially thank our installer “John “ who did go above and beyond to get us up and running, he was polite, professional, …
After researching our options,we decided to go with CIP. I have to say I was really impressed with their customer service. Very polite staff all my questions were answered completely. Our installer, Nicholas was extremely nice, installation went smoothly and he was very helpful explaining how the system works.
Wow! John came to install our service and he gave me a couple of options in which he could install our service. He explained each thoroughly and when we decided which way to go, he had the service up and running and explained everything …
John was our technician and did an amazing job! Our tower had come loose with all wind lately and didn’t leave until he made sure it was secure. Our reception was actually better after he repositioned the tower. Thank you so much! We are very happy with our service.
CIP came and switched my service over from Shout. Jacob was very quick and efficient. He went out of his way to make sure the dish didn’t show, and was very polite and professional. Jen was the representative that helped me on the phone. …
John arrived early and immediately took care of switching our internet service. He was friendly, knew exactly what needed to be done, and made the entire process so simple that we were blown away! It was storming and he patiently went to …
We recently needed our service moved from one house to the next. John was amazing. He was super professional and personable. He was very knowledgeable and made sure everything was just right. I really enjoyed him coming out. I would definitely recommend this company and will request John next time if I need something fixed.
Kamren was out here on time and was very professional and explained everything he was going to do before he did any work and was very helpful with any questions we had.
Nicholas was great. Very personalble, did a efficent install and answered any questions. Thank you for making the process smooth and painless getting internet
He was friendly but professional. Made sure everything was working good, and made sure we knew everything we needed know.
Im already so happy we made the switch
CIP is very professional & proficient! Thor customer service is unmatched! Our service was created today by Tech Kamren & Jesse, they are prepared, professional & very kind explaining everything plus answering questions! Awesome people to do business with! KC
Dusty and Kamren came out to our house today to install our home wifi. They were very professional and super helpful ! They both were a great representation of this company !
Jacob showed up and installed new equipment upgrade and speeds are awesome. Best internet we have ever had while living in the country. This service beats satellite any day of the week.
If you’re looking for a new internet provider, CIP is the answer!! Always quick to respond and courteous. Kamren completed our install today at a second location for us. He’s very thorough, polite, and helpful. You can tell he enjoys what he’s doing!! Thanks CIP for always being top notch!
Jacob was extremely professional, cooperative and easy to work with. Installation of new system went well and old radio was removed. Well satisfied with CIP service now and in past.
Jeremy came out and did a great job on the install. Waited on bad weather to pass and got the job done. Great experience. Very happy so far with the service.
High speed in the country is limited and CIP is about the best I’ve found. Their redundancy is lacking though. I drop a lot during the day. Yes it comes back quick – most days – but the struggle is real. They do frequent updates without an alert which makes working from home a big pain point. Maybe one day we’ll have true high speed.
Appreciate John coming out and setting up our service! It was excruciatingly HOT outside and he provided excellent service with a smile. Everyone is always so friendly and helpful. Thanks to Amanda and Whitney at the office for making the process easy! We love CIP!
We had the pleasure of having John as our service technician today, and his customer service and personable skills were fantastic! Super thorough with the explanation process and very kind! We’ve been customers of CIP for over two years now, and have never been dissatisfied with service or customer service! Great people and company!
John showed up within the designated window and was friendly, professional, and efficient. He explained options which resulted in us choosing a second router. He offered his opinions on how best to run cables, etc, but ultimately was …
CIP is great! Customer service is the BEST I’ve ever seen! The first time I needed customer service Jesse came out same day and he took care of the issue immediately and with a wonderful personality. Today I was actually outside when I saw …
Jeremy & Jacob provided exceptional customer service. Please inform your office staff that a physical telephone is required in order to test telephone service. I called yesterday and asked if I needed a physical phone for install today. I was told no, however it appears I need a physical phone here today for testing install.
John with CIP was wonderful to work with! Very friendly and got the job done. He answered all questions, provided needed info, and even showed me the tower in the sky.
John was extremely professional and kind. He ensured that our service fit the needs of our family, was working properly and that all questions were answered before he left. He was very patient working around all of our crazy kids. I highly recommend CIP.
Jacob came out and set up our internet today, he was friendly and professional. He set it up quickly and even pulled down my old equipment for me to return. We were stuck with Hughes net for 2 years and this works amazingly better. If you’re in van zandt county I highly recommend.
We have had several great experiences with CIP. It started by calling and inquiring service for our new home. I spoke with Mo and he was helpful and knowledgeable and guided us through the drone survey process and discussed all plans …
John came out and did a new install for my mom today. Very knowledgeable and personable. Answered all questions, made sure she had no concerns and did an amazing job! Great job on having aging service and staff!
John was excellent! He gave me a detailed explanation of everything he was doing and helped me connect to my new internet at the end. He got the job done quickly and made the process very smooth and easy. John also provided outstanding …
Our internet signal was blocked by a new building next door so I called CIP to get someone out to confirm and move the satellite. Brandon was out here within a couple of hours and had it moved and our internet restored! So thankful for CIP!
Brandon was very helpful and quick with installing our internet. My husband and I just bought our home and we had it installed in less than an hour. GREAT speed and service.
Leeson was my tech and one of the polite people I’ve met. Everyone at CIP has been great to work with. I will definitely recommend CIP to anyone looking for entente service.
Install with Kamren was fast and easy. Equipment seems easy enough. I have already called CIP a couple of times with more questions before install and their customer service is already a plus for me.
Kamren was here on time and very professional and very friendly. He is who I would want to come out if I have a problem with my service. Thank you Kamren and good luck with your new daughter.
Brandon was so efficient, professional and polite. He explained everything and allowed us to discuss the best option. I would recommend him every time!!
Zachary was our tech today. Super friendly, super nice, and super fast! He figured out the problem quickly and then he fixed it! Wanted to adopt him! Thank you again, Zachary!!
CIP was a great choice for providing internet for my home. Nicholas was right on time; installed everything quickly and efficiently and then walked me thru set up on new router. He was very courteous and I will definitely recommend CIP to anyone who is looking for service here in Wills Point.
Leesom with community internet did a great job installing our internet service. Arrived on time was very friendly and professional. Answered all my questions and made sure outside wires were hidden best he could. I highly recommend CIP.
We have had a wonderful experience so far with CIP. We have had a hard time getting internet since we moved to a property with tons of trees. CIP got us taken care of very quickly. The internet is faster than anywhere else we have ever had …
We have now joined the next generation of internet! Our provider was providing a service which was equivalent to dial up at a much higher rate. Our neighbor told us about CIP. Every interaction we have had with the company has been Great! …
We are super excited about what a great experience and service that we have had with CIP. Dusty installed our service and was knowledgeable and personable. I will never put my name on something that I can’t stand behind. And I would …
Brandon was awesome installing my new internet service at my place.
He ran into some problems but he didn’t give up and made sure we got the best signal we could get considering the location I’m at. …
So far a great experience! Leeson installed our hardware and was awesome! He was on time, friendly and courteous. Internet so far seems to be fast enough for all of our devices!
Today my 81 year old mother had issues with the router that was purchased thru CIP. She called for assistance and the office told her they would not send anyone out for assistance with routers. While they have taken very good care of her …
Your company is very courtesy. Nicholas the installer called earlier than expected and was on site quick. Nicholas did a very professional job of installing our equipment. He explained everything and answered my questions very …
Brandon showed up on time to setup my new system. Everything was fine and he took time to make sure everything worked and explain to me. Very pleasant gentleman. He even cleaned up and dusted after him. Thanks Brandon!!
John was very professional and polite. He was knowledgeable about CIP and made sure we was up and running before he left. I would definitely recommend this company to family and friends.
Matt came out to do our install and did an amazing job. He was very pleasant to work with. Great attitude and really seems to enjoy his job. Thanks Matt!!
Kamren did our install and he was great! Super friendly and quick, was very professional as well. We talked about him having his new baby in 6 weeks and I wish all the luck in the world to his family! Thanks Kamren for a easy experience.
I had a rough start with this company, but everyone went above and beyond to fix it. The customer service has been excellent and truly one of a kind. Brandon came out to the house for installation and has been nothing short of amazing. Very …
Brandon did an amazing job installing our equipment and service yesterday! He was very helpful with all of my questions and respectful working around me working from home! Definitely recommend giving him a call if you need any help!
I have experienced the Best Customer Service of all time! John went above and beyond to personally take care of my account and with my reconnect after I moved. He is one of a kind and without a doubt, a Great Asset to represent CIP …
Had Mr. Jeremy install my service this morning. He was punctual and very polite. The install went smooth and fast as to allow me to go back to work without missing but a few hours. Thanks again and I would recommend you guys to anyone in need of a service provider.
What a great company to do business with! From the original office call and professionalism to the drone tech-Forrest and the two install techs-Dusty and Matt! These people work hard to make you happy and deserve a shot out of excellent for a job well done! Thank you all for seeing this through to completion.
We bought 35 acres in the country and I’ve heard so many wonderful things about CIP. They install the service today and it is working amazing. Thank you Nick and Carson the guys that installed this were amazing prompt and so informative! …
From signal test to install everything was great! We have been looking forward to the day we get to cancel AT&T UVerse. Our installer Brandon was knowledgeable and very helpful. Carson came out as well to assist with the install as we had …
Wonderful experience since the start! Everyone has been so kind and professional. Someone called before install and after, to make sure things went smoothly. Jacob processed our installation and did a great job. He showed up earlier than …
Install was quick and easy. Service worked well for 3.5 days. Unfortunately we have an equipment issue with the POE that needs replace. 4 days of no internet, they called to schedule four more days out. We use our internet service for …
Thank you everyone involved at CIP for all of your help and hospitality.
After 5 1/2 years of dealing with broken promises i finally have internet!!
Tate was my technician, very professional and made sure he explained to me …
Jacob professional, fast, efficient, Thank you so much!! Now I can go back to WFH!!!!
Very happy with the service we received. The tech, Jeremy, was fast, professional, and knowledgeable. Best internet company in East Texas.
John did a great job at figuring out what the problem was with my Wi-Fi. He was also very pleasant.
John did a great job. Gave us step by step updates and was very professional. Great service.
John W installed our business internet yesterday and was friendly, knowledgeable and quick! Looking forward to better service than ATT gave us, so far so good!!
Jacob provided AMAZING installation service and CIP is unbeatable!
John was excellent. He not only explained everything to my husband but then also explained it over the phone to me. So Thank you John.
Garret did an excellent job updating us to CIP. He is very courteous and pays special attention to details.
We’ve had a great experience with CIP: Outstanding customer service, prompt on their appointments, internet is dependable. Our install technician, Tate, was fantastic, too. Kind and helpful. We’ll be using CIP at our other properties, as well.
John was very very nice and informative. He explained everything to us and was personable witch is always reassuring getting a new service.
Jacob was amazing! Got us up and running in no time.
CIP is the best internet that we have had since moving to the Edgewood area. We had another service prior to having CIP and had multiple issues. Once CIP was able to offer their service we signed up. We had to put a tower in but that was a …
Nic and Leeson we’re very professional and did a great job today. Thanks guys
Great company!! Great service!! Kamren is a great installer and great to work with.
Awesome job. Guys where great.
Nick and kamren. Thank you
John was absolutely amazing. He took the time to explain everything in a way I could understand. His work was very clean and professional.
We just had Community Internet installed by John. He was great, knowledgeable and fast! The WiFi seems to be working extreme well so far.
Jacob came out and got me all fixed up! was an amazing experience.
Nicholas did an outstanding job setting up and testing my new CIP system! Works great! Way better than the previous ATT service.
Very friendly, answered all questions, got us set up with no problems.
Excellent and FAST response time! Garrett came out and fixed our problems and was very kind, professional and knowledgeable! Highly recommend!
Absolutely love my new internet. John was awesome! Got me up and running in no time. Very nice, answered my questions, and did not leave a mess! Very happy!!
Kamren from community IP was very Professional and Knowledgeable! Also very personal person!
Great job on my daughter’s internet hookup. John our installer was great. Answered all of our questions. Definitely recommend CIP.
Tony was great! Very professional, very nice, super informative, and overall the best! We are very appreciative for the great service and we are successfully up and running with internet. Thanks again! ~The Taylors
We moved to Van, Texas and had a horrible time getting reliable internet. So far after buying and installing a tower and then choosing CIP, our misery is gone! CIP were professional, did what they said they would do and so far charged what …
Mr,Drake was very helpful, very courtesies. You can tell he has a good work ethic, and he seemed to really enjoyed his job!
Thank you,
Donna Huddle
We recently had CIP installed and are very pleased with the service. Our technician, John, was very polite and professional. We’re excited to have reliable internet service!
We just had service installed at my parents house and are extremely pleased with the service and also the customer service extended to them by Tate. He went above and beyond what was expected while he was here. Tate cleaned up all the wires that were connected to the router behind the TV that were a big mess.
Brandon did an awesome job of setting my internet service
Jacob did an awesome job. He made sure everything was working and all the cables that were run looked nice.
A note to call out CIP technician “Mo” on the excellent customer and technical skills he demonstrated recently when we needed to upgrade our home internet equipment in February 2022. We have been Community Internet Providers customers since …
John’s customer service was fantastic. Showed up on time and did an amazing job! I will definitely recommend him and CIP.
Brandon did an awesome job with the install. Very happy.
CIP is wonderful. John came to fix our internet that was damaged by lightning. He was absolutely knowledgeable and courteous. I feel so great full for the CIP staff. Thank you to all, especially John. 👍👍👍 …
Tate was an amazing installer, he was able to get me set up today and was so nice, polite and helpful. I am so excited to try the new internet and so pleased thus far with speed and service! Thanks Tate!
Tony at CIP switched our service over from Nextlink. We checked the speed prior to his departure after the setup, which gave us 25Mbps. Finally we have high speed internet service that actually works and what we pay for that won’t interfere with my job. Thank you Tony and CIP.
Nic did so awesome! We are so glad he came out and got our internet up and rolling.
We are new customers — Tate came out and installed our service yesterday afternoon. And what a great experience he provided! Tate took the time to talk me through the steps of the installation, including helping me out with setting up …
Great service ! Thank you Brandon for your hard work and your professionalism!
Community internet providers were prompt and came and efficiently hooked up my internet and asked if I had questions and gave me contact information for future use. Garrett was very professional and very knowledgeable. I will definitely recommend CIP in the future.
CIP technician, Tate, came within the specified time period was very professional and courteous taking the time to find the best location for the dish and fully explaining not only the Company services but also what procedures were …
Well what should have been an easy transition from Shout BB to CIP turned out not so easy. …
The installer ‘ Kamren ‘ did a great job. I would recommend this service
We received excellent service from John, he went above and beyond to help us get reliable internet service in our home. He was determined to find a viable solution for us, and he guided us every step of the way to ensure he did not leave us …
I’ve lived in the boonies for some time now, and recently decided I should join the 21st century and get some of that internet I’ve heard so much about. CIP was awesome to work with! From the drone survey to confirm coverage, to the …
They were excellent until I canceled. They claimed no record of cancelation and continued billing and charging my card. Update- the company reached out and readily rectified the situation issuing a refund for the months of no service. Greatly appreciate the swift and gracious response. Thank you!
John was totally awesome during our new-install. He provided service that was above-and-beyond the call-of-duty. Totally satisfied with our new service…very professional.
It’s a bit early to tell how the service will be, but so far my experience with community internet providers has been great. …
We had Jacob with CIP out yesterday afternoon and he was super nice & friendly and explained everything very clearly! The internet speed is amazing and for the first time in a very long time, we can watch Amazon Prime without any buffering! …
We were told to expect someone out between 1 and 5. John showed up around 1:30, solved our issue and replaced parts that were no longer working and even a part that was still working but wanted to take extra precautions. He explained each thing he did and also explained where we can receive info on outages.
John did an amazing install given some challenges. He gave incredible instructions, had an awesome attitude & a good sense of humor
Thank you John. 😊 …
Tate was awesome! Very fast very nice communication was great. He amazed me with his speed . Set up everything very discreet and looks amazing. Thanks Tate.
Thank you to John for re-securing the internet satellite to our RV. John was very polite and professional, it is much appreciated how he responded to my request when he was summoned to fix another patrons issue but took the time to address my problem on the spot. Thanks again. Harvey Meeks.
Thank you John for your amazing and prompt service in our home! Very pleased with installation and strong connectivity! God bless
Dusty was very knowable and got us up and going in no time. He set everything up right where we wanted and made sure we didn’t have any questions before he left. Looking forward to having fast, reliable internet again! Thanks CIP and Dusty!!!
John and Jesse
Excellent customer service! Answered all my questions regarding the radio, tower, and the router. They were very professional and courteous!
Thank you Jeremy. You were awesome today. I really appreciate you explaining to us each step and how to work the equipment. 5 stars for your demeanor and knowledge about your product. Thank you to CIP for getting our internet up and going. THANK YOU ALL but most of all JEREMY!!
Jacob was amazing! He was so helpful getting out internet set up. Very knowledgeable and went above and beyond to answer all our questions!
John was very kind and thorough with all the information to go with every question I had. He was detailed, made sure there was no mess with wires, or any issues and walked me through everything he had done.
I’m basically in the middle of nowhere and didn’t have many options internet-wise, but even if that wasn’t the case, I’m glad I got CIP. Everyone I’ve spoken with so far has been extremely helpful, kind, and efficient. They always call …
Brandon did a great job installing and setting us up.
Brandon did a great job and answered all our questions.
10 Shooting Stars for Community ISP. I DO NOT say this lightly. The staff are ALWAYS polite, the Technicians are ALWAYS polite, professional, knowledgeable, patient, and get it done RIGHT. …
Tate came out and installed our internet on Saturday. Despite being delayed at a previous job, he showed up near the end or my appointment window and got my service setup. He was professional, knowledgeable and did an excellent job of …
Installation was quick and looked very professional. Tate did an awesome job and was very friendly. So far the service has been awesome as well. Consistent speed unlike my old internet. So far I’m pleased.
Excellent Customer Service all the way around!! I had Internet installed today by Nicholas,who was awesome !
Very fast,knowledgeable and friendly service. He answered all my questions and …
Trevor and Tony are Rockstars!! New to the area and needed internet, the previous owners couldn’t tell us who they used and the one we did call out didn’t want to do the work. After some frustrating calls, we called CIP they sent out Trevor …
Absolutely perfect is all we can say. We had Tate Steven’s out and his work was beyond professional, and quick. 100 times better than the last installer, from other company. The internet is lightning fast, especially compared to the …
My installer John was great. Installed everything how I wanted it and answered all my questions and made sure everything was to my satisfaction before he left. This is also the fastest internet I have seen in this area.
John did a great job with the install. He was polite, fast and professional. Very happy with the installation and services provided.
Jacob and Jesse with CIP did an amazing job! They were super nice and helpful with everything. They had everything hooked up and ready to go within 20 mins.
My technician John came out today and was wonderful. He did everything we asked and made everything crystal clear. He was quick and diligent.
I was getting pretty frustrated with CIP because my internet was terrible and I was paying over $100 a month for largest package. They came out a few times. Nothing, my new service tech John discovered my radio was pretty bad. He came out …
Jesse and Jeremy were outstanding!! Very courteous and professional! Very impressed!
CIP is unique in that it has the best support of practically any company I have worked with. It is a very rare quality nowadays where even good products are sometimes unworthy of purchase owing to poor support.
John and Tate were awesome! Weird how they felt like family. John and hubby are both retired military. Excited to have Community Internet. Read great reviews on Nextdoor.com and were referred by neighbors.
We had peoples internet for years and hated it. I never got to fully stream a episode off of paramount plus without it buffering like crazy. Within the first day of having the new internet I was able to binge watch series without it …
Best Internet provider hands down! Uninterrupted service and really great customer service! I always appreciate how their techs and service reps go above and beyond to help me out. We use them for our home and 2 businesses. We love supporting LOCAL!
Jacob came in a did a professional job and was on time. Perfect service.
Brandon, was a kind and great guy who set up my Wi-Fi service
Nic and Brandon were great! Quality job and spent time with us to answer questioms
John White was exceptional today. He worked around some other contractors on sight. He was professional, hardworking, and courteous. You are represented well with John on your team.
Brandon did a great job installing our internet and answering any questions we had.
Nic was great very pleasant had us up and running in know time everything works great would recommend to anyone
John was awesome, quick install and seamless!!
Thank you CIP for yet AGAIN providing excellent service for my businesses !!!!
Since I have changed my internet services to Community Internet, I am much happier. My connection does not get interrupted and I love the fact that this company always is quick to respond to their customers needs.Recently, I had the …
Nick and Brandon were very professional and got me set up perfectly! Couldn’t have asked for better service
We got installation today and were extremely happy with the service we received! This is a fabulous company so far, from the questions that were answered in the beginning to John our installation tech today. Everyone has been super nice! We are enjoying a movie now! Thanks CIP!
Garrett is a nice young man and very efficient. He was very helpful in explaining about the new provider, left a card showing how to get hold of the company if I have any problems or questions. If I ever need help, I hope he is the one to come out. He is definitely a 5 star employee
Outstanding customer service on the install. Looking forward to receiving internet from CIP.
John was fast and friendly. He even verified the speeds we were getting to be accurate. For someone who has been fighting with internet providers for over a month this was by far a better experience, no false advertising, technician showed …
Installation was just completed and I have high hopes for better internet service. Tate arrived in time, was very friendly and informative, completed the job quickly and even had a quick cuddle for my over-excited puppy child! Good service is always much appreciated.
Great Customer Service ….Jacob was a great representative of CIP . Great Internet service too out here in the country‼️
Jacob was amazing! He explained the service and how the new router worked. He was also very professional and very knowledgeable. Thank you Jacob!
Great customer service! Thanks to John for coming out and getting me back online! He did a great job and took the time to explain the issue.
We just had them install the internet yesterday and the Tech Jesse did an amazing job. He was here first thing in the morning and we typically are the last ones on the stop being so far out with other companies. It looks very profession and …
John was absolutely wonderful! Respectful, courteous , and communicated every step of the way. Now we have fast internet and a better trust with the company thanks to him.
Our tech Jesse was very courteous, and quick with the installation. Wasn’t down long from work, before I got back on with the greatest of internet service I have ever received in my area… if you live in the country. I highly recommend CIP.. love it!! Thank you CIP♥️
John was in and out before I could even blink. He explained the polarity being out and showed me the sig up/down and was Very professional. Thanks CIP, you’ve got great people and it shows with every encounter.
Dusty got the service install quick and easy. I now have my internet restored at my business!
Today is our 1st day with CIP. We are very impressed with the customer service,technician, and the installation service. Thank you Tate for explaining every detail about the company and service we are getting. Tate was very professional and …
After 5 years of trying (and failing) to get fast and truly unlimited internet where we live through several other companies, CIP was able to hook us up. Worth every penny spent installing the tower and definitely worth waiting for their …
I’m so excited to be part of the CIP family! Garrett installed my equipment and was very friendly and works super fast. He made sure I was completely satisfied before leaving.
John was very respectful and new exactly what he was doing! The work was amazing very professional and he asked me if everything he was doing was good before and after he done the work! 5 stars isn’t enough for him!!
Other than you guys sending a dog gone swabie out to install a system for two old jarheads we have no complaints just praise, first navy guy we liked right off. All joking aside John was wonderful with all the explaing of the systm and the …
Wonderful customer service! Thank you to, John, our tech, who installed our service and took the time to help us get acquainted with our new connection. He did awesome!
Nicholas came today and installed my service. He explained everything very well and answered all my questions. Could not have asked for a nicer installer.
Matt reached out to me on Facebook after a post I made looking for an ISP. Then …
Brandon did a great job answered all my questions definitely recommend his help!
Everyone at CIP is super friendly. John did an amazing job routing the cables and settings up our system. Best customer service for an ISP by far. I’m so glad I switched.
Nick is great!! He is so nice and friendly. Did a great job!! So happy!!
Survey and install of internet service was performed by very professional workers from the Wills Point office. Forest was very informative while conducting the line of site survey and the instill by John was quick and professional. The …
John was amazing! He installed our internet pretty quick, and answered all the questions we had. He was extremely friendly and personable. Thank you!
Excellent fast and friendly service from Nic and Brandon with the CIP team today. Everything works great!!
From the ladies in the office that explained the service to the gentleman that came out to inspect the site, both were first rate. Our installer, Nicholas was the best. He explained everything perfectly, completed the installation, then answered any questions we had. You guys rock!
Nicholas, from CIP, came out to install our new service. He was very professional. It gave him some issues at first but with persistence and patience, it finally started working. I’m in Hawk Cove and it has been working great. With my …
Jacob was very friendly and helpful. He went the extra mile to get my Internet back up,
I live in Celeste and work from home as well as have a teenager who is a heavy online gamer. CIP internet service is great and keeps us going with no issues. I do pay about $40 a month more than I was in Dallas but for the peaceful living …
Nic and Brandon did an excellent job. Even cleaned up whatever small mess they made. Thank you for everything.
John is the Absolute BEST!!! Exceptional customer service and quality!! There aren’t enough positive words in the thesaurus to describe the Phenomenal Service and Experience John provided us today!! Thank you so much!!! …
Jason and Carson did a great job with our install they answered our question clearly and with patience.
CIP is absolutely amazing! I would highly recommend them to anyone looking for a new internet provider. They are extremely friendly and helpful! John, our tech that did install was very professional and made sure we understand each step of the way. He was fast and very knowledgeable. Thank you CIP 5 stars all around!
Working with CIP has been a great experience all around. Our technician, Tate, was so knowledgeable and efficient with our install. Customer service was kind and helpful as well. Great people to call for service!
Everyone at CIP has been great working with. Nicholas was the technician that came out to do the installation of the antenna, pulled the cable and installed the router. He was extremely knowledgeable of his work, polite and was a pleasure having him here for the installation and to explain how everything worked.
Great guy!!! Very personable, very sharp in every way. Went the extra mile!
Jesse was the tech who installed my wifi he was very efficient and made sure all my questions were answered and everything went well.
John was the tech that came out. He was quick to diagnose the problem, was able to get the issue resolved in 1 visit. John got our service back up and running quickly. Community Internet Providers has always been extremely quick to get any issue resolved.
Brandon was early, friendly, professional and quick. Answered all my questions and got me up and running. Thank you!
Kamren and John came out and hooked me up! Great guys! Will recommend to friends any day!
Great experience!! CPI completed drone survey and accomplished install before our previous provider could get techs scheduled to fix outage in our Poetry, TX community. 3 weeks of waiting on now past provider; a neighbor referred us to …
Tate is a very knowledgeable installer. He was professional and courteous. We have an older building which brought a couple of challenges but he was able to figure it out in short time. After the install was completed I ran the speed test and it was spot on. I have CIP at home and now at my business.
Just switched to CIP the tech leeson was awesome. The service definitely feels faster
Service/contact with CIP was helpful, informative, from start through installation. Office personnel were easy to communicate with and their follow up was appropriate, personnel who came to our home were professional, informative & courteous. DUSTY was our installer & I couldn’t ask for better.
John & Jessie were very courteous and professional. They explained what they were doing at all times. Very proficient and knowledgeable.
John was really good at helping us get internet service. He was really nice and polite and answered all of our questions
Excellent customer service – from office staff to technicians – you won’t find better! The ladies who answer the phones are always so friendly, patient & helpful. John, my installer, was on time, efficient, friendly & knowledgeable. I couldn’t be more pleased!
The installers who came out to our house were professional, friendly, and went above and beyond to get our internet connected. They explained everything very well and the workmanship was perfect. Internet has been great so far. Thank you Tony with CIP!
John was very quick, efficient, and professional with our service. He installed our new wifi and came a day earlier than scheduled which was very convenient for us. He was also thorough with explaining everything to us and getting it all set up.
Great service! We are very pleased. Spectacular communication from your first call to email on what to expect. John was fabulous on the install. Thank You CIP for your service. Living in a rural area can be a challenge with internet providers.
CIP Testimony
I am not exaggerating but this is by far the BEST internet provider I could ever gotten. I just recently moved from the city to a rural area and it was so hard …
After a recent storm and with trees finally coming back, I was having an issue with connection. John came out quickly spotted the issue and presented me options, he was very open and communicated great on what was needed. I have been a long time customer and will continue with this awesome service.
This company is AWESOME. Live in the country have never been able to have any kind of internet.
These guys know what they are doing. Did drone survey told me how high tower …
Thanks Brandon! Great customer service and very knowledgeable. Couldn’t be happier, highly recommend!
I had an issue with my internet. Matthew and Nicholas came out on time and ready to fix my problem. Customer Service is a big deal to the folks at Community Internet Providers, and it Shows. …
Just got CIP with the 20×20 plan. The tech, John was excellent. Very courteous, knowledgeable, and professional. I’ve got full coverage now throughout my house which will make work-from-home a breeze.
CIP internet install technician John gets high reviews by my personal account. John promptly arrived during the window of time allotted, answering a list of detailed questions I presented. The detailed installation of the wiring and …
John was the tech that came out to repair our internet/ radio. It was out of adjustment with all the storms. John was very friendly & knowledgeable. He shared some about himself & we thank him for his military service. Got us up & going in no time. John is one of the main reasons we recommend CIP.
John, the technician that came out, was top-notch. He was professional, courteous, extremely knowledgeable, and did an outstanding job. Their customer service staff has been excellent as well. When John completed my install he made sure …
The Cpi tech, Dust came and installed internet. He was curteous, and very helpful with his instructions. I would recommend Cpi out of Wils Point
John did an excellent job in installing our new equipment. He was professional & very helpful in getting us set up.
John did an outstanding job getting our new service connected at our house. He was extremely knowledgeable and very professional. I’m proud to see CIP hiring our Veteran’s. …
Dusty was our tech and he was fast, friendly and professional. We are streaming a movie and have two computers going with no issues! Outstanding experience, thank you!
John was great, he got everything up & working again after storms knocked it all out. It had been a long day for him, helping so many after the storms but he stayed till the job was done. I really appreciated him & the job he did.
John is the best installer. He was very polite and asked often if I had any questions. He was very professional and did great job.
Nicolas came out and replaced our old provider equipment with the new CIP dish and router. Very professional, quick and kind. He explained everything to me and made sure we were set up and ready to go! Just getting started with CIP..Will follow up over the next few months.
Great service. Tony was amazing he took his time and really helped me with not drilling my roof. He was kind and polite and very informative. We need more people like Tony. Keep up the great work 👍 …
John was extremely professional and helpful! He explained all of our options necessary for our cottages and came up with a solution that exceeded our expectations! We highly recommend you ask for John with CIP for your internet service! …
Brandon from CIP came out on a service call and he was very nice and polite and answered all my questions!
The setup and installation were done with 100% professionalism. Clay arrived first, he was pleasant, courteous and polite. Once Jacob came thru, they got to work quickly. Jacob was funny and professional. Both techs ensured I had what was …
Service tech “Brandon” was prompt, professional and was helpful from installation to explanation of service! Highly recommend!
John was our installer, he was professional and knowledgeable. He explained the install process with me and the process was easy and quick!
I was with Hughs Net ( super slow internet) before and at the time it was our only option. So happy we have a reliable and fast internet service in our area now.
Dusty came out at the scheduled time. He was very professional, very informative and was great. He took care of us like a real champ and I will be telling everyone I know how amazing CIP and Dusty is. Thank you for such an amazing …
Just got our service set up today by Kamren. We had service before with CIP. We moved away and just came back. No shopping around. We knew we would use CIP again! Kamren was great! Very professional, friendly and knowledgeable, just like …
Great experience our technician Leeson was very professional and explained everything very well. Thank you CIP.
We have had CIP for just under a year and our experience to this point has been nothing short of amazing. We have had some issues with service here and there (country living) but from the call center staff to the technicians they have sent …
John Is by far the greatest internet installer I have ever met! He makes the job so fun and makes you feel comfortable with any questions and concerns you may have! Over all the experience was 10/10 and also the service is awesome to!
John did a really good job walking me through everything. He was super polite and considerate, even apologizing to my clients for his interruption. And he made everything I needed to know very clear. Super informative. Above and beyond service!! 100% satisfied customer here!!!
Zachary with CIP was out tuning up our internet and performed great service.
Just had my installation done today…Nicholas was very professional, speedy, and answered all my questions. Awesome customer service…Thank you!!!
I highly recommend cip. The customer service is the best I’ve ever had to deal with. Leeson is the one I will ask for if I ever need something.
Very efficient,helpful and courteous. I would recommend these people to anyone.The best internet service we have ever had in this place.
The tech John showed up on time, and was very prompt in getting things installed. He was very polite and respectful to my entire family. After installation was completed, he sat down with all of us and answered all of our questions and made …
We want to thank CIP for the great service provided . We had our install today and couldn’t be happier… we want to especially thank our installer “John “ who did go above and beyond to get us up and running, he was polite, professional, …
After researching our options,we decided to go with CIP. I have to say I was really impressed with their customer service. Very polite staff all my questions were answered completely. Our installer, Nicholas was extremely nice, installation went smoothly and he was very helpful explaining how the system works.
Wow! John came to install our service and he gave me a couple of options in which he could install our service. He explained each thoroughly and when we decided which way to go, he had the service up and running and explained everything …
John was our technician and did an amazing job! Our tower had come loose with all wind lately and didn’t leave until he made sure it was secure. Our reception was actually better after he repositioned the tower. Thank you so much! We are very happy with our service.
CIP came and switched my service over from Shout. Jacob was very quick and efficient. He went out of his way to make sure the dish didn’t show, and was very polite and professional. Jen was the representative that helped me on the phone. …
Highly recommend, great customer service, friendly and helpful. Leeson was our installer, great work!
John arrived early and immediately took care of switching our internet service. He was friendly, knew exactly what needed to be done, and made the entire process so simple that we were blown away! It was storming and he patiently went to …
We recently needed our service moved from one house to the next. John was amazing. He was super professional and personable. He was very knowledgeable and made sure everything was just right. I really enjoyed him coming out. I would definitely recommend this company and will request John next time if I need something fixed.
We had an installer named Leeson and he was awesome. Very knowledgeable and had a great attitude!!!! Happy Holidays 👍🏼 …
Dusty did great on my cip internet installation very helpful with everything and just flat out did an awesome job thanks dusty 😀 …
Had an instal today with Nic and Leeson,and they were awesome. Answered all my questions perfectly. Will definitely recommend.
The installer from CIP, Brady, that got us up and running today receives an A+. We highly recommend CIP in Wills Point.
Kamren was out here on time and was very professional and explained everything he was going to do before he did any work and was very helpful with any questions we had.
Kamren did an amazing job installing our internet service.
He was knowledgeable and quick!
Brandon did a awesome job. So polite and kind. I would recommend CIP to anyone.
Brandon was awesome!!! Every encounter with CiP has been good. Brandon pays attention to details!
Nicholas was great. Very personalble, did a efficent install and answered any questions. Thank you for making the process smooth and painless getting internet
Nic did a great job! Installation was quick and efficient! Very knowledgeable about his work!
He was friendly but professional. Made sure everything was working good, and made sure we knew everything we needed know.
Im already so happy we made the switch
Great job!! Install was fast and easy! Brandon did an amazing job was very helpful and respectful!!
Kamren did an excellent job and had my new service up and running in no time. Very impressed with how fast my internet is now. Great job CIP.
CIP is very professional & proficient! Thor customer service is unmatched! Our service was created today by Tech Kamren & Jesse, they are prepared, professional & very kind explaining everything plus answering questions! Awesome people to do business with! KC
Dusty and Kamren came out to our house today to install our home wifi. They were very professional and super helpful ! They both were a great representation of this company !
The installers (Clay and Jacob) were on time and professional. Install is clean and neat. They had everything up and running in about a half hour.
Jeremy and Dusty did a great job on our install. So happy with the service and the staff at CIP!
Jeremy was very through with the installation! Very clean too! Didn’t leave any trash behind. Explained all the things we needed! Top worker!
Dusty came to install the Internet today he did a great job. Great guy very friendly. This is a great company Thanks from the Cano’s
Jacob showed up and installed new equipment upgrade and speeds are awesome. Best internet we have ever had while living in the country. This service beats satellite any day of the week.
If you’re looking for a new internet provider, CIP is the answer!! Always quick to respond and courteous. Kamren completed our install today at a second location for us. He’s very thorough, polite, and helpful. You can tell he enjoys what he’s doing!! Thanks CIP for always being top notch!
Jacob was extremely professional, cooperative and easy to work with. Installation of new system went well and old radio was removed. Well satisfied with CIP service now and in past.
Jeremy came out and did a great job on the install. Waited on bad weather to pass and got the job done. Great experience. Very happy so far with the service.
High speed in the country is limited and CIP is about the best I’ve found. Their redundancy is lacking though. I drop a lot during the day. Yes it comes back quick – most days – but the struggle is real. They do frequent updates without an alert which makes working from home a big pain point. Maybe one day we’ll have true high speed.
Appreciate John coming out and setting up our service! It was excruciatingly HOT outside and he provided excellent service with a smile. Everyone is always so friendly and helpful. Thanks to Amanda and Whitney at the office for making the process easy! We love CIP!
We had the pleasure of having John as our service technician today, and his customer service and personable skills were fantastic! Super thorough with the explanation process and very kind! We’ve been customers of CIP for over two years now, and have never been dissatisfied with service or customer service! Great people and company!
John showed up within the designated window and was friendly, professional, and efficient. He explained options which resulted in us choosing a second router. He offered his opinions on how best to run cables, etc, but ultimately was …
CIP is great! Customer service is the BEST I’ve ever seen! The first time I needed customer service Jesse came out same day and he took care of the issue immediately and with a wonderful personality. Today I was actually outside when I saw …
Jeremy & Jacob provided exceptional customer service. Please inform your office staff that a physical telephone is required in order to test telephone service. I called yesterday and asked if I needed a physical phone for install today. I was told no, however it appears I need a physical phone here today for testing install.
John with CIP was wonderful to work with! Very friendly and got the job done. He answered all questions, provided needed info, and even showed me the tower in the sky.
John was extremely professional and kind. He ensured that our service fit the needs of our family, was working properly and that all questions were answered before he left. He was very patient working around all of our crazy kids. I highly recommend CIP.
Jacob came out and set up our internet today, he was friendly and professional. He set it up quickly and even pulled down my old equipment for me to return. We were stuck with Hughes net for 2 years and this works amazingly better. If you’re in van zandt county I highly recommend.
We have had several great experiences with CIP. It started by calling and inquiring service for our new home. I spoke with Mo and he was helpful and knowledgeable and guided us through the drone survey process and discussed all plans …
John came out and did a new install for my mom today. Very knowledgeable and personable. Answered all questions, made sure she had no concerns and did an amazing job! Great job on having aging service and staff!
John was excellent! He gave me a detailed explanation of everything he was doing and helped me connect to my new internet at the end. He got the job done quickly and made the process very smooth and easy. John also provided outstanding …
Our internet signal was blocked by a new building next door so I called CIP to get someone out to confirm and move the satellite. Brandon was out here within a couple of hours and had it moved and our internet restored! So thankful for CIP!
Our internet was installed by Nic and he did a great job! Easy to work with and we appreciate him explaining everything to us at the end!
Brandon was very helpful and quick with installing our internet. My husband and I just bought our home and we had it installed in less than an hour. GREAT speed and service.
Jeremy was very polite and professional.
He did a great job and took the time to answer all of our questions.
Kamren did an excellent job. Very professional. Fast and easy installation. Highly recommend him and and CIP.
Amazing service! My tech was super nice and very helpful and made sure I was up and running before leaving. Definitely a 5 ⭐️ experience!
Leeson was my tech and one of the polite people I’ve met. Everyone at CIP has been great to work with. I will definitely recommend CIP to anyone looking for entente service.
Install with Kamren was fast and easy. Equipment seems easy enough. I have already called CIP a couple of times with more questions before install and their customer service is already a plus for me.
Brandon was very nice, and did an amazing job! 10/10 would recommend based on customer service alone. Internet works great too!
Kamren was here on time and very professional and very friendly. He is who I would want to come out if I have a problem with my service. Thank you Kamren and good luck with your new daughter.
Brandon was so efficient, professional and polite. He explained everything and allowed us to discuss the best option. I would recommend him every time!!
Zachary was our tech today. Super friendly, super nice, and super fast! He figured out the problem quickly and then he fixed it! Wanted to adopt him! Thank you again, Zachary!!
CIP was a great choice for providing internet for my home. Nicholas was right on time; installed everything quickly and efficiently and then walked me thru set up on new router. He was very courteous and I will definitely recommend CIP to anyone who is looking for service here in Wills Point.
Leesom with community internet did a great job installing our internet service. Arrived on time was very friendly and professional. Answered all my questions and made sure outside wires were hidden best he could. I highly recommend CIP.
We have had a wonderful experience so far with CIP. We have had a hard time getting internet since we moved to a property with tons of trees. CIP got us taken care of very quickly. The internet is faster than anywhere else we have ever had …
We have now joined the next generation of internet! Our provider was providing a service which was equivalent to dial up at a much higher rate. Our neighbor told us about CIP. Every interaction we have had with the company has been Great! …
We are super excited about what a great experience and service that we have had with CIP. Dusty installed our service and was knowledgeable and personable. I will never put my name on something that I can’t stand behind. And I would …
Brandon was awesome installing my new internet service at my place.
He ran into some problems but he didn’t give up and made sure we got the best signal we could get considering the location I’m at. …
So far a great experience! Leeson installed our hardware and was awesome! He was on time, friendly and courteous. Internet so far seems to be fast enough for all of our devices!
Today my 81 year old mother had issues with the router that was purchased thru CIP. She called for assistance and the office told her they would not send anyone out for assistance with routers. While they have taken very good care of her …
Your company is very courtesy. Nicholas the installer called earlier than expected and was on site quick. Nicholas did a very professional job of installing our equipment. He explained everything and answered my questions very …
Brandon showed up on time to setup my new system. Everything was fine and he took time to make sure everything worked and explain to me. Very pleasant gentleman. He even cleaned up and dusted after him. Thanks Brandon!!
John was very professional and polite. He was knowledgeable about CIP and made sure we was up and running before he left. I would definitely recommend this company to family and friends.
Matt came out to do our install and did an amazing job. He was very pleasant to work with. Great attitude and really seems to enjoy his job. Thanks Matt!!
Kamren did our install and he was great! Super friendly and quick, was very professional as well. We talked about him having his new baby in 6 weeks and I wish all the luck in the world to his family! Thanks Kamren for a easy experience.
I had a rough start with this company, but everyone went above and beyond to fix it. The customer service has been excellent and truly one of a kind. Brandon came out to the house for installation and has been nothing short of amazing. Very …
Brandon did an amazing job installing our equipment and service yesterday! He was very helpful with all of my questions and respectful working around me working from home! Definitely recommend giving him a call if you need any help!
I have experienced the Best Customer Service of all time! John went above and beyond to personally take care of my account and with my reconnect after I moved. He is one of a kind and without a doubt, a Great Asset to represent CIP …
Had Mr. Jeremy install my service this morning. He was punctual and very polite. The install went smooth and fast as to allow me to go back to work without missing but a few hours. Thanks again and I would recommend you guys to anyone in need of a service provider.
What a great company to do business with! From the original office call and professionalism to the drone tech-Forrest and the two install techs-Dusty and Matt! These people work hard to make you happy and deserve a shot out of excellent for a job well done! Thank you all for seeing this through to completion.
We bought 35 acres in the country and I’ve heard so many wonderful things about CIP. They install the service today and it is working amazing. Thank you Nick and Carson the guys that installed this were amazing prompt and so informative! …
From signal test to install everything was great! We have been looking forward to the day we get to cancel AT&T UVerse. Our installer Brandon was knowledgeable and very helpful. Carson came out as well to assist with the install as we had …
Wonderful experience since the start! Everyone has been so kind and professional. Someone called before install and after, to make sure things went smoothly. Jacob processed our installation and did a great job. He showed up earlier than …