This is a great credit union.. i recommend any one in baytown or new in baytown to give it a try and their customer service is really good.. u will be taken care of right from the entrance..
I have banked with CRCU for years. They have a very professional, courteious staff and will take the time to understand your needs in order to recommend their services. Would highly recommend doing business here.
So far so good with this company! Only had them for a month so far and it’s great! My only question is how long does the night deposit box take to be deposited in ur account.
I would like to commend the drive through bank teller today at the Decker Drive location. She was very patient and kind throughout my mishap of counting my ATM withdawal.
I banked for YEARS at the “corporate” banks. Decided after another bank did me wrong to give CRCU a try. Been with them a few years now and I have NEVER had a issue they couldn’t resolve quickly.
I specifically stated that I wanted to open an account with a new bank or credit union to avoid ridiculous holds from Bank of America. I was told the holds for the first 30 days would be a max of 7 days then no holds after that. I was …
Worst experience ever buying my first vehicle through them. They deal with CORRUPT used car salesman who will sell you a $3000 warranty that covers nothing on a vehicle they sell you. George in collections was suppose to work out an …
I had great time waiting in the drive through when it was turn Nancy on decker drive took great care of me. She did my transacción in a good speed I recommend my favorite location decker with Nancy
Every time I go to the branch located on Garth Rd. across the mall I experience the worst customer service. The have a way to make customers feel unwelcome and inferior, not friendly at all. I only go there when I really can’t drive to …
Was no problem I made a call and worked with Krystal Martinez for most everything and went to local branch to finalize paperwork on my refinance and Laura Medrano helped finish paperwork answering questions that I had truly no problems
This particular branch has some of the friendliest tellers and most helpful financial advisors. Elizabeth Garza exceeded my expectations completely! After having a bad experience at the Alexander location she reassured me about my situation …
I went in to apply for a credit card and Nancy was the first person that I spoke to. Not only is she friendly but she is also very knowledgeable on what card best accommodated me for daily use.
Still to this day getting screwed by this credit union because of one of their workers mistakes! I transferred my balance out of my checking account (by phone) and had them close the account when I moved out of state. They kept trying to …
We are wanting to express our sincere appreciation for everyone in the mortgage department with a special thanks to Ms Sydni Wiggins for outstanding work and proffesionalism getting a refi for our home. Thanks to ALL of you for making a normally mundane task a pleasent project with excellent results
Non existent customer service. Years ago when we opened our account they were great! Now no one returns calls, or answers the phone! I have been trying to move my account for over a month! We moved over an hour away and now have a new bank and they refuse to wire our funds!
They are very polite and helped me start off my credit when banks refused to. I have financed a vehicle and a couple of loans with them for a couple years now. I love that there are various of atms around town that you can withdraw money without being charged a fee.
Their financial guidance is unacceptably subpar. Amanda tried her best, but Candice and Brenda weren’t of much help. Ultimately its their financial guidance that is lacking. I’ve been with them for over 3 years but they honestly have no …
Though in the beginning it started off kind of wrong, Jackie Rico ended the experience in a positive note!! She is an amazing banker and very professional, responsive, informative, and SUPER CUSTOMER SERVICE!!! She did our auto loan and we’d look for her if we needed another loan.
Amazing credit union! The employee today at the front desk (rollingbrook location) was SO SWEET and BEYOND HELPFUL. She was training, but met all my needs. You couldn’t even tell she was new, because she knew exactly what to do. I was very …
I went in for a car loan and spoke with Mrs. Laura Medrano and she was a pleasure to work with, she took her time to explain all the options available to me and made sure to take time to help me understand. She was so thorough in her …
Great bank with great service! I had Nancy assist me with my banking at the Decker Dr. branch.
She was very nice and very professional. We need more people like Nancy at community resource banks!
I had the pleasure of working with Nancy. She was extremely polite and helpful in answering some accounts related questions in addition to helping with my usual deposits and withdrawals. I’m always pleased with the friendly staff at CRCU locations. Thanks!
Definitely one of the best credit unions out there. Had some fraud trouble but Nancy helped me out fast and simple. She was very polite and professional and would absolutely recommend for any of your needs.
We have been members of Community Resource Credit Union(CRCU), formerly Exxon Credit Union, approximately 40 years. The credit union financed several vehicles and a home improvement project for us. Most recently we decided to sell our home …
I’m severely disappointed with the effort or lack there of efforts of this bank to help a new startup company. I Believe I was discriminated against as a black small Business owner. I’m aware it’s risky gambling with startup businesses …
I just refinanced my vehicle with CRCU. Laura was AMAZING! She made the process so quick and painless, plus I got the best interest rate I could find from any local credit unions. I am very pleased to be a CRCU member!
I usually don’t post any bad comments but this bank has earned it. I applied for a credit card consolidation and at first the lady called me immediately, very polite I must say and seen willing to help. We talked about possible routes to go …
I had a very great experience with everyone, but Sydni was exceptional. She was always pleasant and very professional. Whenever I had questions, she was quick to respond and m ade it easy for me to trust her. Thanks to all who participated in making my experience such an outstanding one and a special thank you to Sydni.
My husband and I went to the location on Decker Drive to apply for a home refinance loan. After we applied online we immediately got a response from Stephanie -CRCU. Stephanie was so very helpful with us throughout the whole process. …
Very unfortunate to write a review on a local credit union but this place has deteriorated as far as customer service and user ability. It’s been a week trying to get my debt card activated. This is ridiculous.
My wife and I have been members at Community Resource for over 12 years and have always received great service. We recently had the best service we have ever experienced thanks to the mortgage team. The entire mortgage department really …
I honestly loved this bank for everything but recently its been doing the most extra. Like i have an account joint with my sister, my sis card ,the card was sent to my address,she called actived the card and change the pin, tried the card …
Absolutely terrible service. I have been with this bank for over five years now. Already paid off an entire car loan and several other personal loans with this bank. Recently I was in a car accident and am in need of a loan to purchase …
(Translated by Google) exempt
(Original)
Exent
(Translated by Google) One of the best banks to start your credit
(Original) …
Great service
Friendly staff. Long lines.
Nice banking environment.
Great have had them for years!
Best Credit Union! ❤️
Thank you so much Nancy at Decker. You helped me the other day.
Decker
Friendly easy to work with and all are very helpful.
Excellent service with great options on loans and a variety of banking need would recommend .
Colton is absolutely fantastic! Super friendly, quick, and efficient!
Do not bank with these mfs they will take your money even in a pandemic don’t bank with them plz
Nancy was so helpful today, what a great experience I had with her today.
always fast service and great workers! Nancy had a great attitude and is awesome with customer service!
Laura Medrano has the WORST customer service I have ever seen in my life.
Great place, awesome people my husband and I talked with Nancy and she was amazing!
What is the point in having a “send message” option if they’re going to say call us so we can assist you.
Went in today and got help from Colton and he was wonderful. Amazing job he was quick and friendly!!!
The experience I’ve ever had buying a car through this credit union. If you ever need a car loan, avoid Dacia !!! Worst customer service ever!
Ms.Nancy @ Decker was awesome got all of my questions answered and had me in and out in under 15 mins. Awesome Gal!!
Absolute the worst customer service I’ve ever had at a credit union will not be returning for any reason.
I went to the location on Decker and I had an amazing experience! I had lots of questions but Nancy had all the answers and was very helpful!
When you go to the Decker location, ask for Nancy. She is personable and will make sure everything is complete!
I love it, staff is friendly I’m always satisfied.
Banking with CRCU since 2012…by far no bad experiences and I got my soon to be husband to switch banks and he too enjoys it.
This is a great credit union.. i recommend any one in baytown or new in baytown to give it a try and their customer service is really good.. u will be taken care of right from the entrance..
Great customer service at all locations, never had to make a complaint on anyone. I will recommend CRCU to anyone.
15 days to clear a check. Been account holder since 2012 I should have drove to Laporte to My other bank JSCFCU. At least jsc gets a better review
I have banked with CRCU for years. They have a very professional, courteious staff and will take the time to understand your needs in order to recommend their services. Would highly recommend doing business here.
Went through the drive-through yesterday and Nancy was very polite and respectful and knew what she was doing knew her job very well
So far so good with this company! Only had them for a month so far and it’s great! My only question is how long does the night deposit box take to be deposited in ur account.
I would like to commend the drive through bank teller today at the Decker Drive location. She was very patient and kind throughout my mishap of counting my ATM withdawal.
The member services are ALWAYS so helpful and so pleasant to speak to. I have never had an issue banking with them.
At first i was very concern about getting a loan, but Nancy was very polite and answered all my questoins and left great advice.
I had a fantastic experience at this location. Nancy knew exactly what she was talking about and is really incredible. She made my visit so easy
I banked for YEARS at the “corporate” banks. Decided after another bank did me wrong to give CRCU a try. Been with them a few years now and I have NEVER had a issue they couldn’t resolve quickly.
If I could’ve given it no stars I would’ve because the branch manager at the Gard Rd location is very disrespectful.
I specifically stated that I wanted to open an account with a new bank or credit union to avoid ridiculous holds from Bank of America. I was told the holds for the first 30 days would be a max of 7 days then no holds after that. I was …
Any bank I go since 2009 provides me with the best customer service at Community Resource Credit Union. Decker and Crosby are my go to banks.
Worst experience ever buying my first vehicle through them. They deal with CORRUPT used car salesman who will sell you a $3000 warranty that covers nothing on a vehicle they sell you. George in collections was suppose to work out an …
I had great time waiting in the drive through when it was turn Nancy on decker drive took great care of me. She did my transacción in a good speed I recommend my favorite location decker with Nancy
Every time I go to the branch located on Garth Rd. across the mall I experience the worst customer service. The have a way to make customers feel unwelcome and inferior, not friendly at all. I only go there when I really can’t drive to …
Amazing credit union! Nancy provided excellent customer service and knew what she was talking about! Very confident and excels in what she does!
Was no problem I made a call and worked with Krystal Martinez for most everything and went to local branch to finalize paperwork on my refinance and Laura Medrano helped finish paperwork answering questions that I had truly no problems
This particular branch has some of the friendliest tellers and most helpful financial advisors. Elizabeth Garza exceeded my expectations completely! After having a bad experience at the Alexander location she reassured me about my situation …
I went in to apply for a credit card and Nancy was the first person that I spoke to. Not only is she friendly but she is also very knowledgeable on what card best accommodated me for daily use.
This branch is hands down the best location. From the officer to the tellers, all were very friendly and helpful.
Still to this day getting screwed by this credit union because of one of their workers mistakes! I transferred my balance out of my checking account (by phone) and had them close the account when I moved out of state. They kept trying to …
We are wanting to express our sincere appreciation for everyone in the mortgage department with a special thanks to Ms Sydni Wiggins for outstanding work and proffesionalism getting a refi for our home. Thanks to ALL of you for making a normally mundane task a pleasent project with excellent results
Non existent customer service. Years ago when we opened our account they were great! Now no one returns calls, or answers the phone! I have been trying to move my account for over a month! We moved over an hour away and now have a new bank and they refuse to wire our funds!
They are very polite and helped me start off my credit when banks refused to. I have financed a vehicle and a couple of loans with them for a couple years now. I love that there are various of atms around town that you can withdraw money without being charged a fee.
Their financial guidance is unacceptably subpar. Amanda tried her best, but Candice and Brenda weren’t of much help. Ultimately its their financial guidance that is lacking. I’ve been with them for over 3 years but they honestly have no …
Though in the beginning it started off kind of wrong, Jackie Rico ended the experience in a positive note!! She is an amazing banker and very professional, responsive, informative, and SUPER CUSTOMER SERVICE!!! She did our auto loan and we’d look for her if we needed another loan.
Amazing credit union! The employee today at the front desk (rollingbrook location) was SO SWEET and BEYOND HELPFUL. She was training, but met all my needs. You couldn’t even tell she was new, because she knew exactly what to do. I was very …
I went in for a car loan and spoke with Mrs. Laura Medrano and she was a pleasure to work with, she took her time to explain all the options available to me and made sure to take time to help me understand. She was so thorough in her …
do not Deposit any checks here ! they put the check on hold for up to 20 days !
Great bank with great service! I had Nancy assist me with my banking at the Decker Dr. branch.
She was very nice and very professional. We need more people like Nancy at community resource banks!
I had the pleasure of working with Nancy. She was extremely polite and helpful in answering some accounts related questions in addition to helping with my usual deposits and withdrawals. I’m always pleased with the friendly staff at CRCU locations. Thanks!
Definitely one of the best credit unions out there. Had some fraud trouble but Nancy helped me out fast and simple. She was very polite and professional and would absolutely recommend for any of your needs.
We have been members of Community Resource Credit Union(CRCU), formerly Exxon Credit Union, approximately 40 years. The credit union financed several vehicles and a home improvement project for us. Most recently we decided to sell our home …
I’m severely disappointed with the effort or lack there of efforts of this bank to help a new startup company. I Believe I was discriminated against as a black small Business owner. I’m aware it’s risky gambling with startup businesses …
I just refinanced my vehicle with CRCU. Laura was AMAZING! She made the process so quick and painless, plus I got the best interest rate I could find from any local credit unions. I am very pleased to be a CRCU member!
I usually don’t post any bad comments but this bank has earned it. I applied for a credit card consolidation and at first the lady called me immediately, very polite I must say and seen willing to help. We talked about possible routes to go …
I had a very great experience with everyone, but Sydni was exceptional. She was always pleasant and very professional. Whenever I had questions, she was quick to respond and m ade it easy for me to trust her. Thanks to all who participated in making my experience such an outstanding one and a special thank you to Sydni.
My husband and I went to the location on Decker Drive to apply for a home refinance loan. After we applied online we immediately got a response from Stephanie -CRCU. Stephanie was so very helpful with us throughout the whole process. …
Very unfortunate to write a review on a local credit union but this place has deteriorated as far as customer service and user ability. It’s been a week trying to get my debt card activated. This is ridiculous.
My wife and I have been members at Community Resource for over 12 years and have always received great service. We recently had the best service we have ever experienced thanks to the mortgage team. The entire mortgage department really …
I honestly loved this bank for everything but recently its been doing the most extra. Like i have an account joint with my sister, my sis card ,the card was sent to my address,she called actived the card and change the pin, tried the card …
Absolutely terrible service. I have been with this bank for over five years now. Already paid off an entire car loan and several other personal loans with this bank. Recently I was in a car accident and am in need of a loan to purchase …