Community Trust Credit Union is a solid and stable financial institution that has served Gurnee, Grayslake, and Lake Villa for more than 75 years. See more
I just CLOSED my Savings account of 33yrs from GLCU for some of the same reasons I’ve read e.g. (No Loan approvals) and No Credit Card approval however they approved of all my money I had in there Credit Union though. I wish I had read some …
I love the customer service, low interest rates and the immediate exchange of money within your different accounts. I love the personal touch they bring to everything they do and the customer service!
I don’t want to give these racist any stars but I guess the lowest is one. They’re not all in the wrong, the sad thing is they’re being trained to fight for the all mighty dollar, just greedy garbage. I can’t wait till their kin make a …
Terrible practices and services. I think they misconstrue local and community-based to mean amateurish and unaccessible. The other local credit unions such as Consumers and Baxter both have much better systems and services in place, so …
Been banking here since I was 18 and it’s been nothing but amazing. Recently, Nikki has been helping me transfer a car loan and has been such an amazing help. She’s saving me money and has gone above and beyond!
I have been a member since 1984 and they have always been great to me and my needs. Friendly and professional, and very quick on loan requests or any of my needs. I highly recommend CTCU to all my friends and family. I have never had a bad experience with them. They are the best.
DO NOT go to this bank. Or use this credit union. The lady Vicki that I spoke to regarding my SAVINGS account was rude. I was charged $10 for returned mail because my account did not have activity on it. With it being a SAVINGS account, …
Sadly after being a member since I could remember CTCU lost all my respect and business. They could not work with me on a loan that Baxter Credit union gave me in and approved within 1 business day. The staff at CTCU is actually very …
i’ve had an account here for years and for a long time they were pretty awesome but it wasn’t until recently i’ve begun to have issues. my direct deposits take DAYS to be accepted and when my work put in the account number wrong, they never …
Who rates a bank or credit union, or so I thought, right? But here I am stuck being denied an important Moneygram transaction, on Veterans Day no less, so I may be locked out till tomorrow!! …
I’ve been a member since I was a kid. It was my first account and honestly been pleased with their service. Especially the staff in this office. Harlem is my preferred rep. For any questions, very helpful! I haven’t had any issues with CTCU, had a couple of car loans and never had a problem. Thanks CTCU for being a trust worthy!
Perhaps CTCU had different staff in the past that did not give good customer service but my experiences over the last three years have been great. I have my mortgage there that i refinanced due to a great rate and only 300 dollars in closing cost. The staff have always been friendly and knowedgeable about their jobs.
This used to be a bank for the community, it’s now just there to make as much money as possible. Was a member for over 20 years, never late on a single payment or an overdraft. Went to refi a car loan with them (currently financed with …
With an existing balance on an existing HELOC loan, were in crisis mode when our roof failed, causing leaks in two bathrooms, damage to electrical fixtures, and soaking drywall on ceilings and walls. Hadn’t budged for this disaster, and …
Fraud occurred in my checking account with CTCU. I called to report, and they refused to proceed with my claim because I didn’t have a receipt to prove my purchase. Why would I have a receipt for something I didn’t purchase, but that …
Friendly customer service! We have been banking with Community Trust for over 20 years. We appreciate the way they always treat us with kindness and make you feel welcome! Any time they think there might be identy theft or that there is an incorrect charge on the account they will notify you immediately. Thank you!
I just CLOSED my Savings account of 33yrs from GLCU for some of the same reasons I’ve read e.g. (No Loan approvals) and No Credit Card approval however they approved of all my money I had in there Credit Union though. I wish I had read some …
Have been banking with them since their days on Old Grand Ave . Very friendly staff
I love the customer service, low interest rates and the immediate exchange of money within your different accounts. I love the personal touch they bring to everything they do and the customer service!
I don’t want to give these racist any stars but I guess the lowest is one. They’re not all in the wrong, the sad thing is they’re being trained to fight for the all mighty dollar, just greedy garbage. I can’t wait till their kin make a …
Terrible practices and services. I think they misconstrue local and community-based to mean amateurish and unaccessible. The other local credit unions such as Consumers and Baxter both have much better systems and services in place, so …
Been banking here since I was 18 and it’s been nothing but amazing. Recently, Nikki has been helping me transfer a car loan and has been such an amazing help. She’s saving me money and has gone above and beyond!
I have been a member since 1984 and they have always been great to me and my needs. Friendly and professional, and very quick on loan requests or any of my needs. I highly recommend CTCU to all my friends and family. I have never had a bad experience with them. They are the best.
DO NOT go to this bank. Or use this credit union. The lady Vicki that I spoke to regarding my SAVINGS account was rude. I was charged $10 for returned mail because my account did not have activity on it. With it being a SAVINGS account, …
Sadly after being a member since I could remember CTCU lost all my respect and business. They could not work with me on a loan that Baxter Credit union gave me in and approved within 1 business day. The staff at CTCU is actually very …
i’ve had an account here for years and for a long time they were pretty awesome but it wasn’t until recently i’ve begun to have issues. my direct deposits take DAYS to be accepted and when my work put in the account number wrong, they never …
Who rates a bank or credit union, or so I thought, right? But here I am stuck being denied an important Moneygram transaction, on Veterans Day no less, so I may be locked out till tomorrow!! …
Before you start your banking with them check your options carefully. don’t expect a lot when it comes to loans. …
I’ve been a member since I was a kid. It was my first account and honestly been pleased with their service. Especially the staff in this office. Harlem is my preferred rep. For any questions, very helpful! I haven’t had any issues with CTCU, had a couple of car loans and never had a problem. Thanks CTCU for being a trust worthy!
Perhaps CTCU had different staff in the past that did not give good customer service but my experiences over the last three years have been great. I have my mortgage there that i refinanced due to a great rate and only 300 dollars in closing cost. The staff have always been friendly and knowedgeable about their jobs.
This used to be a bank for the community, it’s now just there to make as much money as possible. Was a member for over 20 years, never late on a single payment or an overdraft. Went to refi a car loan with them (currently financed with …
With an existing balance on an existing HELOC loan, were in crisis mode when our roof failed, causing leaks in two bathrooms, damage to electrical fixtures, and soaking drywall on ceilings and walls. Hadn’t budged for this disaster, and …
Fraud occurred in my checking account with CTCU. I called to report, and they refused to proceed with my claim because I didn’t have a receipt to prove my purchase. Why would I have a receipt for something I didn’t purchase, but that …
Friendly customer service! We have been banking with Community Trust for over 20 years. We appreciate the way they always treat us with kindness and make you feel welcome! Any time they think there might be identy theft or that there is an incorrect charge on the account they will notify you immediately. Thank you!