CommunityAmerica Credit Union

CommunityAmerica Credit Union

CommunityAmerica Credit Union is one of the largest credit unions in the country, and one of the top 10 Kansas City-based financial institutions. See more

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CommunityAmerica Credit Union Reviews ( 38 )

  1. I’ve been trying to get a hold of this company and nobody is answering the phone I don’t think anybody works at this business and obviously must not be worth working with dealing with.

  2. Called Ed Rafferty to verify a cashier’s check and he never responded. Called the the main office and turned out the check was a forgery. Makes me think he was in on it.

  3. I have to give a review to write about this place. I want to give this place a negative 10. Had someone send me a check and at first it cleared and now I owe my bank account money for this place giving me a false check. This place is a …

  4. Don’t ever get a mortgage with tru homes. Our home had a tree come down on it damaging the roof with huge holes. Shelter, our insurance company paid us and tru homes will not indorse the check so that we may get our repairs done. They want …

  5. Just opened an account this week and was already approved for a personal loan at a great rate! Really didn’t think I would be approved so soon. This credit union has already won me over!

  6. I called to discuss CACU’s HELOC offerings and ended up with a very abrasive representative. The conversation didn’t last past my third question regarding what their rates were based upon. …

  7. I applied here for a loan to buy my first house, and this people didn’t approve me because I was a little under the necessary points to be approved, but nevertheless I submitted the same application in BANK OF AMERICA and this institution …

  8. i’ve been a CACU member for over a decade! I have loved CACU in the past but am sad to see the changes that are being made. I loved having real people at the branches and now you have “machines”. The people on the machines can not do the …

  9. They do not deserve even one star but obviously the minimum option is that. I started my refinancing process with this COMMUNITY AMERICA CREDICT UNION thinking that they were good professionals, thinking that they offered good rates of …

  10. VaLori was so nice and helped my daughter and I open a new account and welcome us to the area. We felt very relaxed throughout the entire process. Such good customer service in an era where customer service has gone by the wayside.

  11. Truly horrible experience with the mortgage department – I thought a local credit union would be a good choice to work with but this has been miserable. The other day I emailed my agent for an update and he had completely forgotten about my …

  12. Great job everyone!! I live in the SE United States now but I continue to be well served by my long afiliation (0ver 45 years) with Community America (formally TWA) Credit Union. Thank you!!!

  13. Community America, owned by its members, has been a great banking institution for our family since the 90’s. We appreciate a bonus for using the services each year and are very pleased with customer service, mortgage loan, ability to deposit virtually, etc.

  14. My son has autism and we recently went to a local CACU to open an account for him. Your employee that helped us, Christen, was AMAZING! She was so kind and patient with him. She always spoke directly to him instead of looking at us for …

  15. This company has really gone down hill since the so call “system upgrade”….
    I have had multiple banking errors related to a business credit card.
    Much of my time has been wasted trying to sort out this problem. I guess I will need to contact the FTC for this matter.

  16. I have been a customer for at least a couple of decades! I have always received exemplary service from the great professionals there. The institution strives to meet customer’s needs whatever they may be. I am a big fan!

  17. We have been very satisfied with our service at Community America! Tell all of our family to put their money in savings here! Paula at the branch across from the Ford plant is very helpful!!

  18. We have been banking and investing with Community America for over 20 years and what used to be an enjoyable experience has become a hassle. The decision to go to teller machines instead of live people at each branch has led to longer waits …

  19. Have had loans through Community America for years would not recommend them to anyone. Have had nothing but problems with them since their ” system upgrade”. Have spent hours at the local branch and customer service and no one follows …

  20. This review is for the online banking, and the entire corporation. This isn’t a secure bank for you at all!! 0/10 i wouldn’t recommend. Thousands of dollars have disappeared from my accounts with NO explanation. I have the manager recorded …

  21. After current update I am a bit worried. My bank account has been unauthorized to be shared with anyone…but after the update my account has been shared with 2 other ppl that I am aware of. Thankfully they are family members but the bank …

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