CommunityWide Federal Credit Union was founded over fifty years ago to help people by providing high quality financial services at a reasonable … See more
Read More| Saturday | 9AM to 12PM |
| Sunday | Closed |
| Monday | 9AM to 5PM |
| Tuesday | 10AM to 5PM |
| Wednesday | 10AM to 5PM |
| Thursday | 9AM to 5PM |
| Friday | 9AM to 5:30PM |
1555 W Western Ave, South Bend, IN 46619
Love this bank
Always friendly
Last place on Earth to get a loan from
Customer beware, 🏃 and don’t look back …
Not dependable and their service is unprofessional.
Terrible place. People are rude. And they don’t answer phones.
Can’t ever speak to anyone. Phone sends you looping!!
I am very happy with all the services provided❗
THIS IS THE WORSE BANK EVER!! IT IS LITERALLY A SCAM!!
Get in and out real quick friendly people
Horrible service. Extremely rude. Don’t take responsibility of their actions.
Doesn’t get better than here. Rates, fees, and customer service.
Why do the hours say they are open 24/7? I just called and they are not open by any means.
Every time I call the automated phone service puts you in a menu loop. Can never reach a representative. Ridiculous.
If I could give them a – 5 Star rating I would. They Suck!!!!!
I called i was on hold spended 40 min never got back with me they hung up on me
Terrible credit union. If you even wanna call them that!. Go elsewhere!
Great place to do business. Getting a loan was so easy.
Regret going through this bank. Never again. Should have looked at the reviews first.
Idoits keep refunding my car payment cause it’s in my mom’s name , now I’m 2 months behind. Beware!
You’re a bank!! You’re supposed to be in on time and answer your phone calls to people who need to get ahold of you for answers. You honestly don’t even deserve ONE star at all.
Just excellent to work with! Emily took great care of me through the whole process.
Emily went above and beyond to make sure my vehicle loan was fast and painless!!!
I have been doing business with this bank since I was six years old great people, great bank
Friendly, efficient good experience. Would like water fountain available again!
Why is the atm always broken? Why? I shouldn’t have to pay fees to use other area atm’s just due to the fact that this one is always out of freaking commission!
Great place to do banking. Vicki was a pleasure to work with, very friendly and knowledgeable.
Great personalized care in today’s transfer of retirement funds. Big THANK YOU to Mike and to Communitywide FCU!!
One of the best banks to work with! They were so fast and easy with my loan.
Do not get a loan through this company!!! Worst experience of a loan my whole life!
Worst place to get a car loan. Have had my car for 9 months and have not missed a payment yet I owe more on my car then I did when I bought it.
This is my bank western Av the best bank in the whole wide. I thank GOD for this bank
Worst place to do business. They screwed up my name account number made my payment late cause of a teller. I got charged applied 3 ach n i only asked for 1. People r rude
Horrible bank they closed my account because I didn’t deposit money in my account and basically took $10 from me because they force you to donate $5 to open an account plus the $5 that you have to keep in your account!!! Terrible bank!!!
The automated number is ridiculous. You go in a loop, on Hold for over an hour, then the system hangs up on you. Called the other available numbers and brings me back to the same automated system. Unprofessional.
I DO NOT RECOMMEND DOING BUSINESS WITH THESE PEOPLE!
Specificily Loans. They are the worst I ever dealt with!
Great credit union. Won’t kill you w/ fees like other so-called “credit unions” in the area. Keeps to the mission of credit unions.
Customer service is terribly unprofessional. Exact problems other reviews have mentioned. Made a payment and I kept my payment confirmation reciept. They show no record of it on file. Keep all of your receipts… you will need them.
Not good. Don’t even know if it’s a real credit union. Customer service is always closed so you will never be able to call. Fake Bank unless the bank comments under my review.
This place is ridiculous. Everytime I call they never answer the phone. And it puts me on an automated loop. People shouldn’t have to wait 15-20mins just to talk to someone. Especially someone like me who has the same hours as this bank and I’m unable to physically go into the bank.
Awful would never give me title. Took 2 months to finally recieve. I finally filed a missing title and went to secrtary of state office and got one. After that i called one more time and they said it had been mailed weeks earlier and asked …
I am a first time customer with this bank. I called customer service for help setting up online access. The lady I spoke with was very rude and spoke with broken english. WTH??????????? Will not recommend this credit union whatsoever!!!!!
Terrible institution. High rates compared to other credit unions, difficult to reach, agents unwilling to work with you on current loans. Paid off my auto loan in full just so I won’t have to keep dealing with them. Stay away.
Asking questions about loan & interest rate. (Simple math that THEY SHOULD KNOW)! Two ladies can’t figure it out. Been on hold for 30 minutes. Only took the third lady to figure it out. You work at a bank, you should know how to figure out interest rate for goodness sake!
Don’t even start with these people. Unprofessional and incompetent. They have an “administrative assistant” handling crucial aspects of my mortgage, and she screws them up every year, then lies to me about it. This year I caught her in a lie, so now she won’t even respond to my messages. Jammie Bongiovanni is her name. Look out.
The best bank I have encountered in 30 years of business. The loan application process for purchasing fleet vehicles has always been seamless and courteous and honest.
Great place nice people. Always personable. Helpful
Erin was super helpful in solving a issue that was becoming very frustrating. Her follow through was very impressive. Thanks Erin!
This credit union is awesome! The staff helps in all areas and always gets back to you with correct information and are very polite and knowledgeable! I really made a great decision banking with Community Wide FCU!
This credit union is awesome, they got me a loan on a 2008 truck and the interest rate was the best by far off all the other credit unions in the area. Everyone in the loan department was super transparent and easy to talk to. Thanks everyone here you guys are great!
Avoid Hickory road branch its the worst! Its a ghetto level credit union, had unprofessional tellers, piss poor slow service, its 10 years behind other banks, the atm’s show it because everyone else has the ability to do deposits. Was there …
Garbage place for an auto loan. Been with them two months and I’m about to pull my hair out. Car was repoed over a mess up on their end the day after the first payment was due. Had to pay to get it out of impound myself. Seriously considering legal recourse here. I’m blown away that nobody has parked in their lobby.
These people is full of it I hate I went through this bank for a car loan after reading the horrible reviews. This bank is doing exactly what 80% of the reviews was saying. Claiming they never received my car payment or I’m so far behind. …
Extremely inconvenient place to have an auto loan. You cannot pay over the phone to an automated service (and they don’t have a call center). So you have to call during their business hours. Which is difficult if you work the same hours. …
They have poor customer service regarding conflict resolution. They do not communicate effectively, it is 2017 and they don’t even have the capabilities to send e-mails to their customers?!? …
I am confused about the reviews I am seeing. I have had my car loan for near three years. Someone ALWAYS answers the phone. My payment from the time I pick up the phone to the time I hang up is less than six minutes every time. never had an issue with a missing payment. Amazing place so far for my loan.
Worst Bank Ever Don’t Do Get A Car Loan From Them
Hello, my name is Mr. Singleton. I’m a proud member of CWFCU. I wanted to take a few minutes to highlight my experience with an employee by the name of LaCresha. Being a newer member of CWFCU there were several questions that I had relating …
I am a finance manager at an independent dealer. I have been in finance for over 25 years and I honestly do not know what we would do without Community Wide!! The program is awesome & Chris Dotson is absolutely the best rep ever! She always answers her phone & helps with any issues that arise. Fast & easy funding!
I’ve financed my last few vehicles with Communitywide. I couldn’t be more pleased! I’d like to offer a big shout-out to Kylie! She was great in helping with the purchase of 2 motorcycles last week, too! If you want great service, with a …
The ladies were very helpful, friendly, and knowledgeable, made my visit fast and easy. Thank you 😊 …
So after dealing with them for a few months I can say; 1) customer service over the phone is garbage and extremely dismissive. 2) their “ability” to work with you is a lie. And 3) they clearly don’t like being told they are wrong, ie; I …
5 stars…i,ve never had a problem in the last 15 years of banking here….i even moved out of state, and they still fulfill my needs . Not sure why negative comments , there a credit union, they cannot preform miracles , there was a time i could not get approved for a loan, but that was my fault, not the wonderful workers.
I had a truck voluntarily repoed, I gave it back, because it was a lemon and broke down on me, so many problems I couldn’t afford to fix it. I hired a business debt consolidation company, they tried to contact comm wide like 100 times …
I don’t know where to start… this credit union is terrible! If you can avoid doing business with this organization, then please do! You will have dodged a bullet. They do not communicate well and customer service is provided at the absolute …
Helped me out with a lien release from a seller who did not get his title serviced properly. Thank you so much!
Have an auto loan through this credit union. The truck I purchased from a dealership in Indianapolis had a blown engine within my 90 day warranty. The dealership has been diligent in helping in any way they can, including paying for a new …
PLEASE READ THIS BEFORE DOING BUSINESS WITH THIS CREDIT UNION! Please weigh your options as this is the most unprofessional, outdated, and lackluster financial institution that I have ever dealt with. For starters, they never send a welcome …
Nicole P from the call center based on hickory rd was absolutely fabulous and helped me with a payment issue and was very understanding. Please recognize her ability in helping a stressed out customer!!! 5 star for her!!
Have had an auto loan through them since June of 2021 and have had no problems yet. Guess I’ll wait and see if anything arises, but so far so good. I don’t understand the negativity of these reviews.
I don’t come in very often but when I do I always get great service. Everyone is smiling and will do whatever they can to help you with your transaction. I was in on 6/8/22 and Karla did a wonderful job. The one item she was sure of she …
Extremely poor customer service!!
This is the second time that I was charged twice for my auto loan. I called and …
Just had a wonderful call with Christian who explained a bit about my auto loan and the warranty process. Extremely helpful and kind. Thank you!!
💰best place for car loans .ANGEL in collections AND cami are nice TOO me.been a MEMBER SINCE THE LATE 80s. Andy and Mr.Mrs. Roth. Are great people .been this bank SINCE HUMMER am GENERAL contract …
I’ll never do business with this bank again. I got an auto loan from this bank and they charged me a $200 “loan processing fee”. Loan processing fees are outdated with most banks not charging them as they make their money off the interest …
Jalisa and Mary at community wide on Western Ave In South Bend, Indiana. When I say make you feel like a family member, so nice and very helpful not just with my Banking. But for my forever being Heartbroken I was feeling Happy and Sad that …
They used to be good bought 3 different cars with them . Then tried again wanted 2500.00 down on a used car too much com wide .. I’m glad a bank helped me out loan sharks with big teeth lol ..
Going to be closing my account here very soon. Been with this bank just a little over 6 years. I’ve had direct deposit with them for all of that time so you see a steady paycheck coming in every week. About 3 years ago I applied for a loan …
I got an auto loan, tried to get my husband’s name on my savings account. They wanted to do a credit check to do so. Tried to sign in online and was told to call and give my email address to them in order to do so. Called and they need …
I would like to commend the front-line staff at Communitywide Federal Credit Union for its professional, expedient, and friendly customer service. I am always greeted with a smile by the knowledgeable staff and receive the same exceptional …
I would highly recommend this Credit Union to anyone who likes doing business with people who are efficient and show Great customer service!
My encounter with their teller Jarred has always been top notch and he’s …
The online service really needs work. The method in which loan payments are made is not intuitive, and when I actually try to use it correctly, the service will not take payments during weekends or holidays. However, the payment method …
I live in Michigan but I was approved in by Community Wide in Indiana when I made a vehicle purchase in Indiana. They offered me a MUCH lower interest rate than my two credit unions in Michigan of which I’ve been a member of for over 20 …