Founded in 1997, Compass Management Group is a full-service real estate management company that offers a variety of property management services to homeowners associations.
| Friday | 8:30AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8:30AM to 5PM |
| Tuesday | 8:30AM to 5PM |
| Wednesday | 8:30AM to 5PM |
| Thursday | 8:30AM to 5PM |
77 Las Colinas Ln, San Jose, CA 95119
Incredibly rude.
Helpful
Excellent customer service.
Great friendly customer service
Can’t get through to a human on the phone at all. I’ve been calling everyday this week.
THE WORST. PAYING OVER $500/MONTH FOR THE WORST SERVICE REPRESENTATIVES. THEY DO NOT CARE ABOUT THE RESIDENTS.
TRISH IS THE WORST.
Super rude customer service and not helpful.
These are the most arrogant and dismissive people in the business. They do lots of illegal things with respect to towing and traffic enforcement on private property. They prey on owners that try and follow the rules but do nothing with …
Very good service! They manage our HOA and are doing a great job. They are quick to respond and fix issues around the houses which fall under HOA maintenance. The swimming pools and common areas are well maintained in our complex.
This company will never get your orders done. Even you and your neighbors sent bunch of emails for issues or broken stuffs, they just ignore you and leave your things broken, not fixed or not removed for weeks or months without get anything …
This is a great management company! I always get a response by email within 24 hours or less. Never had a headache with anyone in the association. Dead possum? Send an email, gone the next day. Broken glass in the driveway between garages? Cleaned up in less than 24 hours. No complaints!
Unfortunately, we use this property management company for our HOA. They are absolutely terrible to work with! We have had two other property management companies before (one here and one at another home) so I can easily compare how they …
This company has done nothing for the condo owners at Shepherds Knoll for the last 6 years. They are useless when it comes to grievances and getting anything done.
Compass does not do what we pay them to do:
I currently have a problem with another resident smoking in their garage which is right below our condo. I sent Compass my inquiry into contacting the resident …
Stay away from this company. They do not take responsibility and ownership working with our board. Unresponsive with emails and not sure if they even communicate concerns and issues with our board.
The most incompetent group of people I’ve ever had to deal with. Something as simple as getting a parking permit is overcomplicated with them. No instructions listed anywhere, and the front desk staff are incredibly rude and entitled, even …
Seems small, but the judgment and attitude, wow: I pointed out rat worthy pile of accumulated trash under the stairs to maintenance. A month later it’s still there. Yet, decorative succulents added beautifully to the grounds were ripped …