Been in line for 1 hr. Far right side toward the southside. I have never been in line this long. Then again idk what the truck i was behind was doing. Just very irritated how long the line was taking.
Awesome to bank with. I get off work at 5 and have to call them after work oftentime. They answer their phones promptly, the majority of the time! I love their awesome customer service!
Have been leaving messages w Marjorie for awhile now and no return calls. When I have spoken with her in the past she is extremely rude and unprofessional. Sad that they have people like this representing CCFCU.
Very good at first, but signed paperwork with them to stop ALL overdrafts and my account is yet again negative! Will be looking for another bank asap, tired of their runarounds and not doing their jobs correctly.
We love the credit union. …been with them for yrs….best service and never have messed up our acct in all the yrs we have used them. I will never change. I highly recommend them. I have used all the BIG banks at one time or another. Will never again.
I’ve had more than one bad experience with Beatrice from the collection dept. She called demanding money that day or else there’s nothing that can be done, even though I had explained to her multiple times that I had no money at the time. …
Christal in loans is the best she has helped my husband and I with our credit so much and with our vehicles. As long as she works there we will bank there with 1000% satisfaction. Amber is also so sweet and welcoming whenever we step foot …
I hate going to the west side branch , All the closed offices are not busy or on the phone unless it’s a personal call and u can hear it from just sitting down waiting. Worst costumer service but not the tellers they are awesome but you do have to get off to get better services.
The bank in general is trash. Can’t deposit after hours. They will over draft you every chance they get, regardless if you’ve told them not to. Can not deposit checks from your phone unless you sign a paper in person. I travel a lot so that …
Only leaving one star to write this review. If I could leave negative stars I would. I had an issue where my account overdrafted for $35 and they closed my account. I came in to make a deposit and that’s when I found out my account had been …
Truly I’m blessed for the help Casandra has been through the process of banking with complex never a complaint always hassle free and easy to work with
Janet Pontremoli is BY FAR the BEST person I have EVER worked with in the banking industry!!! She is extremely Kind, Intelligent, Honest and works HARD to help in any way she can. She can not be beat. CCFCU definitely has a rare gem with her!
Easily the worst credit union in town. Rude employees and the ATM is down half of the time. The online system can’t validate my information every couple of weeks. They’re also closed for 4 days on any given holiday.. not the place for me
Was shocked to see the negative reviews since every experience I’ve ever had with Complex has been nothing but positive. Have been with the credit union almost 20 years and I love banking there. Every employee I have dealt with has been helpful, pleasant, and professional. Personally I wouldn’t go anywhere else.
Amazing bank
Like them a bunch
Awesome
Love it!!
Easy and affordable to have
Nice people ,great service..
Awesome bank to bank with……love it
Been with them for 25 years.
Worst online banking ever !
Very bad experience with Deanna Molina.Very rude and unprofessional.
I love this place. They really are community oriented.
never open when other banks are, not convenient and plan on closing my account with them.
Slowwwwwwwww drive thru!! Spent my whole lunch hour in line🤬 …
Its a really good bank but they never answer their phones after four.
Superb. Top notch service and no fees. Type of place you’d expect to find outside of Odessa. No mouth breathers.
Everyone was very nice and helpful .I’m telling all my friends and family about them 🤠 …
Bunch of rude and inconsiderate ladies who work here. If you hate your job sweetheart find somewhere else to work.
Been in line for 1 hr. Far right side toward the southside. I have never been in line this long. Then again idk what the truck i was behind was doing. Just very irritated how long the line was taking.
Awesome to bank with. I get off work at 5 and have to call them after work oftentime. They answer their phones promptly, the majority of the time! I love their awesome customer service!
BEST EXPERIENCE with Complex Community FCU. Johnny Camacho is the best Loan officer. I recommend this bank for all your financing loans.
Have been leaving messages w Marjorie for awhile now and no return calls. When I have spoken with her in the past she is extremely rude and unprofessional. Sad that they have people like this representing CCFCU.
Very good at first, but signed paperwork with them to stop ALL overdrafts and my account is yet again negative! Will be looking for another bank asap, tired of their runarounds and not doing their jobs correctly.
We love the credit union. …been with them for yrs….best service and never have messed up our acct in all the yrs we have used them. I will never change. I highly recommend them. I have used all the BIG banks at one time or another. Will never again.
Have always used complex community credit union. Work with Carmen Perez. Is very sweet . Goes above and beyond to help out.
I’ve had more than one bad experience with Beatrice from the collection dept. She called demanding money that day or else there’s nothing that can be done, even though I had explained to her multiple times that I had no money at the time. …
Christal in loans is the best she has helped my husband and I with our credit so much and with our vehicles. As long as she works there we will bank there with 1000% satisfaction. Amber is also so sweet and welcoming whenever we step foot …
I hate going to the west side branch , All the closed offices are not busy or on the phone unless it’s a personal call and u can hear it from just sitting down waiting. Worst costumer service but not the tellers they are awesome but you do have to get off to get better services.
The bank in general is trash. Can’t deposit after hours. They will over draft you every chance they get, regardless if you’ve told them not to. Can not deposit checks from your phone unless you sign a paper in person. I travel a lot so that …
Only leaving one star to write this review. If I could leave negative stars I would. I had an issue where my account overdrafted for $35 and they closed my account. I came in to make a deposit and that’s when I found out my account had been …
Truly I’m blessed for the help Casandra has been through the process of banking with complex never a complaint always hassle free and easy to work with
Janet Pontremoli is BY FAR the BEST person I have EVER worked with in the banking industry!!! She is extremely Kind, Intelligent, Honest and works HARD to help in any way she can. She can not be beat. CCFCU definitely has a rare gem with her!
Easily the worst credit union in town. Rude employees and the ATM is down half of the time. The online system can’t validate my information every couple of weeks. They’re also closed for 4 days on any given holiday.. not the place for me
WARNING! DO NOT BANK HERE! NO REAL FRAUD ASSISTANCE!
This is NOT an isolated incident. This is strike 3 spread over nore than a year. …
Was shocked to see the negative reviews since every experience I’ve ever had with Complex has been nothing but positive. Have been with the credit union almost 20 years and I love banking there. Every employee I have dealt with has been helpful, pleasant, and professional. Personally I wouldn’t go anywhere else.