Comprehensive Sleep Care Center

Comprehensive Sleep Care Center

Comprehensive Sleep Care Center (CSCC) is accredited by the American Board of Sleep Medicine. We are Washington, D.C. metropolitan area’s most experienced medical practices for diagnosing and treating more than 80 sleep disorders, including sleep apnea, insomnia, and narcolepsy in both children and adults. Unlike many sleep clinics, Comprehensive Sleep Care Center is devoted entirely to sleep medicine, ensuring that our doctors focus on the issues that matter most to our patients: We have CSCC nine convenient locations in Virginia and Maryland.

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Comprehensive Sleep Care Center Reviews ( 156 )

  1. As a new patient I was invited to join the patient portal. I was having difficulty but AMAR helped me out. He not only spent the time necessary, consulted with his IT colleagues, stayed on the phone while I worked through my issues, and was calm and friendly the whole time. He’s an asset to your company!! Bravo!

  2. I was referred to this practice to do a sleep study to check for sleep apnea. The study itself was fine but the technician wasn’t very friendly.
    But this was several years ago … …

  3. My experience with CSCC has been quite positive. Dr. K was wonderful, helping me find the best solutions for my situation. The scheduling staff were great, especially Richard, who was extremely helpful.

  4. Always have a good service. Very helpful employees and knowledgeable as well. I am Maria who I spoke with on the phone was very helpful with information and scheduling an appointment for Inspire.

  5. I have been suffering from Insomnia for years, and I would definitely recommend this service, to anyone that do. I had the pleasure for speak with Jane Lewis on the phone, who was answered all my questions in a friendly manner.

  6. This was a good sleep study experience. Since this was my third study, each at a different facility, I can say this with some authority. The Sleep Tech did an excellent job.

  7. The staff is amazing especially the front desk girls. The whole place overall is amazing and the whole process was literally stress free for myself. Highly recommended!

  8. All great things to say about this place. Easy parking and front door access, friendly front desk, cozy waiting area, nice decor, great staff… What am I missing? Totally recommend this place. Just realized this is the wrong location. I went to the Woodbridge location, but I’m sure this spot is great too.

  9. Service and followup consults met my expectations, though I was not clear about my next steps regarding further procurement on equipment and supplies. I have be waiting 2 weeks and haven’t heard anything from supplier.

  10. I had the most wonderful experience when I called in and spoke to Jane Lewis. She was very friendly and answered all of my questions. I will recommend this place to all my friends and family! I give Jane 5 stars for excellent customer service.

  11. I’m someone who has struggled with sleeping for the last 10 years and I can say without a doubt this place has given me amazing service. The doctors are incredible and the sleep study was painless. Would highly recommend.

  12. I went to the comprehensive sleep center in Landsdowe. I had a great experience. They were nice, welcoming, helpful, and efficient. The accommodations were clean and comfortable. I highly recommend them.

  13. I was misdiagnosed and kept on going to see them and giving them money, when they had the results of my sleep study showing that I had mild sleep apnea. A small outpatient surgery fixed everything. I only wish the incompetent doctor told me that after the sleep study so I didn’t have to struggle for 2 years.

  14. Staff was very knowledgeable and detailed, answering all my medical questions thoroughly. I felt very safe and secure in my decisions now and in the future with them. Thank you Comprehensive Sleep Study.

  15. I visited the Bethesda office and was extremely satisfied with my experience. The staff was both courteous and helpful, and Dr. Rotolo took the time to engage in an actual exchange about my reason for visiting. Kudos all around!

  16. Could not actually get in contact with them. Their phone system and email support is non-existent. I tried over multiple days, and multiple phones (3 cells and a landline) to get in contact with them. They never responded to email …

  17. Waited WAY to long to have a sleep study done!! Recommend CSCC , friendly staff made me feel comfortable and at ease .
    If you need a sleep study don’t put it off any longer, call CSCC

  18. They have taken care of me and my two kids, all of which have severe sleep disorders, for the past 5 years. Every doctor is fantastic. They have a pediatric specialist also. We couldn’t be where we are in our life without them. This is a great choice if you think you may have a sleep disorder.

  19. Horrible customer reps. Told I was in need of oxygen then no calls. No one has returned my call. Including tech Shawn or Doctor. Will now have to seek a reputable pulmonary dr. Thought this place was real but just looking for $$$$. Also …

  20. Called comprehensive center somedays ago for my childs sleep issues. Spoke to Julia and she was really helpful and patient with my questions. Met Dr Shahezidi for the consultation. My son was happy to meet him and treatment is under way.
    Dr Shahezidi is very good with kids and worried parents. 😊 …

  21. I spoke to a young lady called Jane Lewis who was very helpful and answered questions I needed to know about my insurance. I love the practice everyone is so nice and the environment is super friendly. I will highly recommend this place. You wont regret it.

  22. I had nice experience with technicians Jeffrey and marquell at Bethesda office. They explained patiently about the machine and I felt knowledgeable in their field.

  23. My experience with Lorraine during my Comprehensive Sleep Care sleep study on Tu Nov 20 was outstanding. I found Lorraine to be most professional, very courteous, very knowledgeable, and very attentive. Please treat her and compensate her accordingly. Andrew Kozak

  24. Kind and respectful technician made my overnight experience as stress free as possible. Marvin Quintero is extremely helpful with scheduling and explaining everything so well! He communicates with real excellence and caring.

  25. Tenarra b was awesome she help my grand mother and I figure out how her insurance will work she had two different insurance and we didn’t know if she would be covered to be seen for her consultation and future sleep study we want to be at home . Thank you tenarra

  26. I have twice made appointments, filled out the paperwork, and confirmed appointments for a sleep study, only to arrive at 10:00 p.m. and find that I am not on the schedule. They seem to have something of a monopoly in this area and feel …

  27. I have been to both the Arlington and Landsdowne locations, and the office is well run. They are very responsive. The actual sleep study was well run. Dr. Sabharwal seems to have a lot of patients and talks very fast, but she is concerned with our sleep.

  28. Terrible place to do a sleep study with kids. Don’t take your child there! Someone actually kind was supposed to assist my daughter for the whole the night, but she suddenly disappeared without saying anything or introducing a new person. I …

  29. I’ve been suffering from self diagnosed insomnia since I was in high school. I remember a distinct night of being told by my parents that it was bedtime and just laying in the darkness unable to sleep. I’d have to sneak and listen to music …

  30. I had been dealing with insomnia for years and just attributed it “getting older.” A friend recommended that I try Comprehensive Sleep Care Center. She’d had a great experience there and felt that it could really help me. I had no idea …

  31. A lot of nice people work at CSC that are just doing their job. That said, I believe it’s my civic duty to share my experience so I can warn people about what they are getting into should they choose to do business with this organization. …

  32. My 1st time ever experiencing a sleep test .This was very interesting getting to know more about yourself as you sleep. They take their time to explain everything from the beginning to the end very educational . Just when you think you know …

  33. The doctors and PAs are actually pretty good, but their billing system seems almost designed to defraud patients. They will tell you when you do an office visit that you have no balance, then suddenly you get a message from a collection …

  34. I had to take my 4 year old in for a sleep study at the location in Lansdowne. The tech was amazing. I think her name was Amanda or Ashley. She told him they were testing his super powers and to see if he would be a robot when he grew up …

  35. I went to Comprehensive Sleep Care in Arlington because I was waking up still tired and with a bad headache. I went in to see my primary care doc who told me to go in and see one of the sleep specialists. I saw Dr. Sabharwal and she ordered …

  36. Caring doctors and technicians. They schedule and follow up promptly. They are COVID-safe. I was diagnosed with severe sleep apnea. The team worked with me to find the right cpap pressure and mask. My life is already changing.

  37. This facility is incredible, the doctors are very knowledgeable and caring. Once you receive your machine ask for Chris to conduct your fitting process he knows their products. …

  38. I had such a good experience at the Leesburg location. Jane Lewis was very helpful and answered questions I needed to know about my insurance ,the practice is great, everyone is so nice and the environment is super friendly. Definitely a top recommendation from me *thumbs up*

  39. They make you wait on hold when calling to speak to an actual live person and then after waiting 10-15 minutes, you are directed to a voicemail line. Cannot schedule appointments online as there aren’t any listed, even in every month in 2022. Leave a message and they don’t return phone calls. What is the point of being open then?

  40. I’ve been using this practice for over eight years. I go every six months to check in. I’ve had many issues with getting the correct supplies sent to me between visits. Despite my twice yearly visits, in today’s mail I received THREE bills …

  41. I was struggling with insomnia and decided to come here for answers. This facility is great because they’re open everyday, so I didn’t have to take any days off of work. The staff made me feel comfortable during the study, and were very …

  42. They were prepared and very professional for the sleep study. The device was extremely easy to use. Very quiet. The nasal pillow was comfortable and easy to get used to.

  43. I visited the office 2/28 to see Dr. Zhao about ongoing sleep issues. He was terrible. He has the warmth of a hospice nurse. He basically attributed my problem to laziness, was very dismissive. I could not be more dissatisfied. …

  44. No one answers the phone. It doesn’t matter what time you call them, they never answer their phone. No way to reschedule or cancel the appointment because literally they never answer their phone calls. I’ve been at this location and saw the …

  45. Jane Lewis was absolutely fantastic. I had a few issues with my insurance and Jane was patient in walking me through the process. It was easy and I felt like she valued me and was willing to help. Great service and I can’t ask for any better.

  46. Let me start by saying that the people here are all very nice, and the facility is also very nice.
    The reason for my poor rating is their scheduling. I waited over and hour for my …

  47. I was concerned about going when I saw some of the bad reviews but it was close to my work and in my insurance network. I went in for a consultation with the physician and she was great. She spent plenty of time with me and together we …

  48. I had a great experience at the Comprehensive Sleep Care Center. The staff was very professional, attentive, and explained the whole study in detail. I would definitely recommend this Center for any sleep care study you might need.

  49. I have never dealt with a more careless or incompetent medical provider in my life. From billing issues to incorrect appointment scheduling, lack of care from the DME technicians and incorrect medical supply shipments, to not even knowing …

  50. The Comprehensive Sleep center in Landsdowne is excellent.Always had a quick response wrt. Supplies. For the first time I did not receive my supplies and when I called in- I learned that the order was not put in properly by the person whom …

  51. My experience was great overall, but especially when I ran into a snafu with my insurance. Your insurance person, Jane Lewis was wonderful. She guided me through all the details and was so nice! I would recommend your business happily. Thank you!

  52. Worst managed office ever.
    I had scheduled an appt, I took time off for my lab. Iwas told just a few hours before the lab that they hadn’t gotten insurance approval. Took nearly a …

  53. I want to thank Comprehensive sleep care for taking care of me. location is nice and clean. I felt safe since everyone is following the cdc guidelines. I received the best of care. Thank you Nathalie for helping me get my sleep study covered by my insurance.

  54. I was experiencing complications with my CPAP machine’s water chamber. With the lost of sleep I became a bit anxious . The following morning I called Comprehensive Sleep Care Center and had the pleasure of speaking with Antwan who works …

  55. Dr Shahzeidi has been a huge help for my daughter. Very happy with the practice. They really look after their patients. When my insurance stopped covering a med, Mary spent a lot of time finding an affordable option that works for us. Highly recommended. Thanks Mary!

  56. My sleep study was an outstanding success, primarily due to the care, attention, and competency of Sleep Technician, Valmir. All my questions were thoughtfully answered and explained — and he was able to provide me with personal guidance …

  57. I had a great experience with Comprehensive Sleep Care Center at their Manassas location. Marie, who conducted my sleep study, was nothing but kind and professional. In addition to being knowledgeable, she explained everything to me and walked me through the process, making my comfort the top priority. Thanks so much!!

  58. Great experience with the technicians (Bethesda). They made the experience very comfortable. The location was easy to find as well. The only thing was I questioned the cleanliness of the bed (looks like better laundry products could be used) which is why I only gave it 3 stars.

  59. It was very easy to find the Sleep Center (from out of town). The Technician attendant was very nice and accommodated my every need. I just completed the review of the sleep test results which was comprehensive and easy to understand. I would recommend the Comprehensive Sleep Care Center.

  60. Oddly. they solicited a review before my first appointment. But so far so good? Scheduling desk was knowledgeable and efficient. Will update this, I guess, once I’ve actually been seen.

  61. It was a very welcoming place. The person attending me that night, (Schneider) was very helpful and guided me through each step of the way. I felt very welcomed and he treated me with the utmost respect. Thanks Schneider!

  62. The team at Comprehensive Sleep Study were incredibly good. My experience with them occurred just as we started in the pandemic restrictions. They always put the safety of their clients first. They were extremely courteous and made sure I understood their process for diagnosis and care. Real professionals! I highly recommend them.

  63. Karla in scheduling – you are seriously an angel and an asset to CSC. My first appointment is tomorrow (HALLELUJAH!!) and I will update this review. Yes, hold times are longer. Yes, specialists are booked solid and COVID is still a jerk. But they will flip backflips to help you out and find a solution. Seriously so grateful. <3

  64. Comprehensive Sleep Care Center in Lansdowne has an incredible team! When my husband’s CPAP broke on a Saturday evening, I called Dr. Sean Rotolo after hours and he called me back within 15 minutes. He was so considerate and said he would …

  65. If I could leave negative stars I would. As a patient the worst thing a practice can do is treat you like you are not worthy of a return call and that you are not important. That is exactly my treatment by this practice. I leave messages …

  66. Would’ve given zero if I could or negative numbers. Went in for a broken machine to get a new one which my insurance said I could do, they require me to get another appointment and another fitting which will take me another week before I …

  67. Very professional staff, they want you to be as comfortable as possible to get accurate statistics. The location is tucked away but that also means there shouldn’t be too much noise while you’re trying to do your sleep study. The wires …

  68. I went to Comprehensive Sleep Care for a sleep study and I felt like I had a great night sleep!
    The room was very comfortable! The bed, the pillows and I requested a fan all …

  69. Disorganized–I was sent to the wrong location. I paid for services in advance, then received bills because the payment I made was not properly posted. When I called to inquire, no one seemed to know what was going on. I do not recommend …

  70. I was trying to set up an appointment for my husband because he is always so busy. I spoke to a lovely you lady on the phone named Karla. She was able to answer all my questions and get his in the schedule very quickly. I was very pleased!

  71. We were able to do the study at home. My husband did not want to go to the center over night. The support we got with Nick was wonderful so we were able to attach the system with no problems and were able to get the results needed. Pick up …

  72. If I could not give any stars, I would do that. I received a voicemail from the center stating they needed to reschedule my post sleep study appointment with my doctor. I tried for three days to reach someone in the office. Here is how …

  73. My review is mixed. My sleep study was pleasant at the Arlington office. Dr Auth was also very professional and pleasant to work with. However my experience with the Woodbridge location was not great. I drove over an hour to get there to …

  74. When I first went to this practice I was very happy with the service. The past 18 months I am not at all satisfied. They clearly have no office management. The PA seems to be good, I have no idea about the doctors anymore as I have not …

  75. The CPAP recall caused me a lot of concern. But Comprehensive Sleep Care stepped up and answered my questions and helped me get my machine registered. I actually received a new machine today from Philips (they said it could be up to a year) …

  76. Today my father received exceptional service from a young lady named Uli. She was super helpful and accommodating to my father and she helped him get scheduled for a sleep study sooner than later. She was very friendly and professional, thanks a lot again Uli!

  77. Outstanding customer service from Samantha, the oral appliance coordinator. My appliance broke due to severe bruxism. Samantha let me know my warranty was about to expire, and I was eligible for a free repair/replacement. She bird-dogged …

  78. I came in today to the lansdowne location and I was greeted by the lovely front desk receptionist by the name of Uli. She was super kind and sweet. She assisted me and was very patient with me when I was digging through my bag to give me my insurance and ID. such a lovely young lady. The company gained a valuable asset hiring her.

  79. Karla is the epitome of professionalism. I wish most companies had a “Karla”. Not only is she professional, courteous, and helpful, but she also follows up to make sure that I have received everything I needed from the doctor. Our …

  80. My Dr referred me to Comprehensive Sleep Care Center and I am grateful she did. When the closest appointment was in April, Lisseth and Karen Rupert assessed the urgency of my medical condition and worked hard to expedite my consult and study to a much earlier date. Many thanks for their support!

  81. I am amending my review. My initial review was 1 star. Once I was able to get in touch with someone, customer service has been exceptional. (The initial cancelation was passed to my husband who messed up the message. Also, they were …

  82. Way too long of a story to tell everything that happened to me but suffice it to say i have never been treated more despicable than i was by this office. From start to finish. Very loud during my study, got caught up in the phillips recall …

  83. The other day I was greeted by a girl named Uli, she was super sweet and very helpful. She helped schedule an appointment for my mom with one of the doctors. She was also kind enough to get us booked in sooner. Super friendly! Will ask to speak to her again when going back.

  84. hello, I don’t normally do reviews at all, but my mom had an appointment with one of the doctors through video call. We were told by the doctor that someone will give us a call to schedule my mother’s next few appointments. We received a …

  85. I spoke with Karla to get my spouse scheduled for a sleep study. Even though I work in the medical field myself, I am not too familiar with sleep studies but she was able to explain the process to me perfectly and get my spouse scheduled …

  86. This office is amazing I had completely forgot that I had an appointment with the office the other day. Thankfully a lovely employee from the front desk reached out to me just to confirm and assisted me with rescheduling the appointment. If …

  87. I called today to make a last minute adjustment to my appointment and I was greeted by Karla A. Not only did she make my appointment more convenient but she was able to assist me in getting my much needed supplies earlier. She is awesome …

  88. My second sleep study went extremely well. The two technicians were very thorough, they explained everything, and were dry respectful. I spoke with Karla today regarding my upcoming appointments and she was extremely competent, very …

  89. Sharon G. was amazing. She answered every question I had and gave me such helpful information! I’m looking forward to my visit.

  90. Awesome staff that kept me informed of the status of my oral appliance even though I was in Italy. Kudos to Samantha, Uli, and Iliana! You can’t find a better team of people in Northern Virginia (Lansdowne Office) ever!

  91. I’ve been very pleased with the service from CSC at all levels, especially the office staff. Karla is great. I called today asking for my records and results to pass to another MD for a second opinion, and I had them in my inbox within two hours. She was super friendly and professional. 5 stars.

  92. Very pleasant and thorough. Patiently explained my condition and all of the treatment options to me.
    My only issues are that sleep machine wasn’t available for my appointment …

  93. I had missed a few calls to schedule my next appointment. Luckily the front desk that goes by the name of Uli left me a voicemail with her extension. I called her back to schedule in my appointment. She was such a delight over the phone. …

  94. I came here to drop my machine for a download on receiving my machine my setting were changed such that I couldn’t view my AHI. I called the office several occasions to speak to someone I never got a returned call. I came to the clinic to lay my concerns and I was treated poorly and unprofessionally by a staff.

  95. I went in to get fitted and choose the right mask for my CPAP machine, Austin was so good at explaining all the parts, exactly how the machine works, and what mask would be a good match.

  96. This ‘practice’ is built around dispensing CPAP machines and billing insurance…period. Dr. Sabharwal was 15 (!) minutes late for my consult and it was blazingly clear that not only had she not read the paperwork I was required to submit, …

  97. This place is the worst. First, they called to reschedule my appointment 20 minutes before I was supposed to have it, then were inflexible about when I wanted to be seen, even though I’m a teacher and I only have set times when I can make …

  98. Thanks to Sharon, I had a great experience at Comprehensive Sleep Care Center. She was very professional, pleasant and able to answer all of my questions. I would recommend this business.

  99. Don’t believe these multi star reviews. Go to Yelp Reviews, the “not recommended” ones. Not sure how they manage to hide all the negative reviews. This is the worst place ever. I’ve been in medicine 25+ years and have never experienced …

  100. Lack of patient-centeredness: I was running 10 mins late to have an oral appliance adjustment, traveling an hour to get there. No way to call since the # goes to main messaging service. I received a call from the office and informed them I …

  101. I had called to schedule a sleep test session. Amar was very prompt in helping me out and went out of his way to get my test scheduled at the preferred location and also went out of his way to help schedule it within a week’s time to help …

  102. So I booked an appointment with this provider about a month ago. 2 days before my appointment, I get a call from them saying that they cannot do the appointment since insurance is not accepting a tele-visit. Apparently this is for all …

  103. First, my experience with the Medical Staff was fine, with all of the PAs that I dealt with, as well as Dr Zhou, and Dr Sarbawahl, though I haven’t seen either Dr in quite a few years. That is the only reason they get one star, if I could …

  104. Since I started with Comprehensive Sleep Care Center, its been nothing but problems. They are IMPOSSIBLE to get in touch with. Short of driving to the office, they WILL not answer their phone. You have to leave voicemails and/or send them …

  105. Uli at the receptionist desk is awesome! I accidentally came to the wrong location (at the correct time) yet she found a way to ensure that what I needed to accomplish was completed despite not being where I was scheduled. She did it all …

  106. I had the best experience with comprehensive sleep. They were all very friendly knowledgeable and accommodating. I absolutely love doing business with them from conducting my sleep study to obtaining my equipment all of the assistants were professional and very nit’s very nice.

  107. Front desk staff here are incredible and hard working, all of the doctors I’ve met with have been very good. There seems to be some issue with organization at this office however. I have done 3 take home sleep studies from this office and I …

  108. My husband and I both have been through the sleep labs at this center. Since then, we have had successful treatments with our Cpaps. Thank you, especially, to Jordan in Chantilly, who was exceptional in his explaining how to use the …

  109. I have been two this place twice. Once when I was 8 and now again when I was 21. They have great staff and service and are willing to answer anything that you want answered. Now I do not remember much of the place when I was 8, but the …

  110. I checked in at 9 pm of my study and was discharged the following morning around 5:30 am. The facility was equipped with a memory foam queen mattress with a personal fan/heater to adjust your room temp. Though I didn’t use it, the room even …

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