Concord Eye Center

Concord Eye Center

Concord Eye Care is a full-service ophthalmology practice that has been operational since 1996.

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Concord Eye Center Reviews ( 115 )

  1. I use to go to this center but when Dr. Benoit retired I went to the Walmart eye doctor (more affordable at that time in my life). I just called to re-establish business with this center and was told to go back to where I’ve been receiving …

  2. I would have given a -ve star if that was possible. After checking, I waited for 40+ minutes. I went to the front desk staff to talk about this she took some notes and asked me to wait for a while.. I did waited for a while, and luck.. I am not going to that place again.

  3. I recommend nobody go there under any circumstances. They always over book you wait an hour or two after your scheduled appointment. They use the same excuses everytime I went. Awful just awful and not organized at all.

  4. I have been going to Concord eye Care since I was a little girl (32 years now) Best eye Care only down fall you need to plan to be there for 2 hours even if your appointment is only 30 minutes 😕 …

  5. Great service, friendly doctors, but 3 stars because they make you wait in the checkout line, and then you have to wait in the optical shop shop line to get your actual Rx. You should be able to get your Rx at checkout, and not have to wait in an additional line so some salesperson has a chance to sell you overpriced glasses.

  6. I received a phone call confirming my mother’s appointment four days ago, which I confirmed. Then I received a text also confirming my mother’s appointment. My sister took my our 84 year old mother who suffers from pulmonary fibrosis and …

  7. Please do NOT go here if you have a serious eye condition! Besides waiting forever, the Dr. Was extremely rude,condescending and clinical. He didn’t want to answer any questions and yelled at me when I disagreed with him. He scared me. Very …

  8. Although I had to wait forever for an appointment and subsequent cataract surgeries, the staff and Doctors 🥼 were very professional and I felt I was in good hands. Surgeries went well and everyone there was great! …

  9. Will onlybtake medicade if you live in merimack county. So you have to be in a certain area if youbwant to have your kids eyes taken care of and low income. If theybtake medicade there shpuld be no reason they can not take patients that dont live in a certain county.

  10. I have been waiting for cataract surgery over 10 years! Wanted to get away from contact lens, repeated myself over & over making sure Dr. Fogel knew I wanted 20/20 vision! …

  11. From check-in with Effie to the work up with tech Toni to the exam with Dr. Rheault it was a very efficient and pleasant experience. They are all wonderful. Thank you !!

  12. I’ve been going to this practice since childhood. I am 45 now. I have a family history of glaucoma and Concord Eye Care has always given me great care and council. Super friendly support staff as well.

  13. I was promptly checked into a room by a nurse. After waiting almost an hour, the doctor came. He hardly looked at my eye infection and hurriedly tried to push me out the door after slapping an eye drop prescription in my hand. He could …

  14. They brag about having two centers and don’t pick there phones up for either. Just a young guy trying to get lasik, they don’t return calls or pick up there phones. But don’t worry, they have 2 locations!

  15. I have had difficulty ordering contacts several times. They make excuses that they are really busy but this has happened three times. Don’t expect quick response from them. Also doctor gave my daughter old prescription on contacts right …

  16. Concord Eye Center is definitely the worst eye care center around since Dr. Alanzo left. The cost of contact lens evaluation has tripled since one year ago. The evaluation is marginal and I was forced to go in or I could not get any more …

  17. Dr. Szal is doing a fine job
    I respect any medical field doctors should get a big fat star on there name
    in this epidemy . Dr. Szal seems to really be going by the book . I am not his …

  18. In the past we had exceptional service with Dr. Wheeler- now our child has been passed off to Dr. Rychwalski who clearly isn’t as kid friendly and after two visits we won’t be returning. My wife and I have been in healthcare for over 25 …

  19. Please do not go here if you have time constraints or financial constraints. My first appointment was supposed to be 90 minutes – it was 2 1/2 hours – all they said was we are short handed – how can you be that late at 9am? Second appt …

  20. Dr. Salz is a professional. Caring and attentive. Respectful. Love that he coordinates my care with another doctor that I see in this office. That’s powerful care. Appreciated deeply. Thank you.

  21. These people are liars. They boldface lied to me about our insurance being accepted by their office. They told us we were covered, and then we got a bill for hundreds of dollars. I called my insurance to find out that we indeed were not …

  22. Terrible experience. Brought our son for evaluation and the doctor couldn’t be bothered. During the appointment we felt as if we were intruding. The evaluation was quick and a very general diagnosis was barked at us. We learned nothing and do not believe the doctor cared to be thorough. Waste of time and money at Concord Eye.

  23. Had cataract surgery in October. Performed by Dr. Dzal. Very satisfied with Dr. Dzal and the staff I came in contact with. The surgery center is extremely organized and explained the procedure as it proceeded. Highly recommend Concord Eye and Dr. Dzal.

  24. I stopped by a couple weeks ago to look into new lenses after an exam showing a need to update my correction.
    I sat down with Kimberly and after some discussion about new lenses and frames …

  25. Your the best, just wish my appointment was longer so I could spend more time with you. Very professional, caring and friendly makes for a beautiful package. Thanks for all you do.

  26. My first visit here. I was enthusiastically greeted when I walked through the door. Everyone seemed very happy to be working there. Very thorough, very personable, very professional. All in all a pleasant experience.

  27. My daughter has been going there for 10 years, because of an eye condition. They have always been paid. Insurance recently changed and a recent appt left a balance that was not billed to us. My daughter, 18 year old full time student, …

  28. My daughter and I have been going to Dr. Rheault for about 8 years and love her. She’s very personable and we’ve always had good experiences with the whole office.

  29. I have great anxiety with anything eye related. Concord Eye Care was patient with me and got me through this experience. I greatly appreciate the patience and caring of the staff!

  30. This was our last appointment here and the final straw. Dr Morse seemed like she couldn’t be bothered to interact with my two children. Don’t get me wrong the nurses are great and I apologize for not knowing her name but the woman with the …

  31. We arrived for an appointment with Erin Fogel at 10:20 am. After over an hour a tech took us to a room and did a eye test. I questioned this but as he was there to check his left eye for Confunctivious. She rushed in to the room after we …

  32. After reading many of the reviews I wasn’t looking forward to my appointment. I was called very soon after I got checked in and after my eye exam the doctor came in within 15 minutes or so. I then had to schedule my surgery and waited only …

  33. We were there with our 9 month old, everyone was so happy fun and friendly, our son had a great time! Which is a first for me to say about appointments!
    Thank you!
    -The mustache onesie baby

  34. If I could give no stars I would, I called to confirm an appointment , I spoke with a receptionist named Elizabeth, as soon as she answered the call she seemed rude and bothered, the appointment was not for me, I was confirming for someone …

  35. Dr. Morse and her team are great with my daughter. Dr. Morse is friendly and very knowledgeable. She takes the time to answer any questions. I would recommend her to anyone!

  36. Dr Smith was informative and exceptional in his consideration of me as a patient. He was without a doubt the best ophthalmologist I have ever been a medical provider.

  37. Dr. Morse and Concord Eye Center is the best! We have been going since my son was 1 and he is now 6 and they have always taken excellent care of him and they make even long appointments a breeze.

  38. Concord Eye Center’s Pediatric department is excellent. The staff was very friendly and made my 7 year old’s first experience with glasses, less scary. They talked to her, and treated her with nothing but compassion and kindness.

  39. Dr Jaqueline Rheault is amazing!!!! I have tried contacts each time I have my exam to try to get a pair that will work for me and have yet to find ones with my stigmatism’s at no time does she stop listening each year when I want to try …

  40. Dr. Morse has been seeing my children for almost 3 years. She is very through and vigilant on their eye care. She has prescribed glasses for 2, has preformed surgery, and recently started patching my youngest son.

  41. The staff was attentive and helpful. Dr Smith was thorough and explained things very well. I recently moved to this area and am pleased I chose Concord Eye Center for my care.

  42. Dr. Hall and the entire staff have been wonderful for the 20+ years they’ve worked with me. Going “above and beyond” is normal for them. My eye condition has been complex and problematic for a very long time, and yet I never feel like it’s too complicated or too difficult for them to handle. Ten stars would be a more accurate rating.

  43. This was my first professional eye exam and everyone at the center was courteous, kind and helpful. I HIGHLY recommend Dr. Geary. Thank you Concord Eye Center! I look forward to picking up my new eye glasses 🙏🏻🙌🏼 …

  44. Everytime I go to the Concord Eye Center everyone is absolutely wonderful. This was my first time seeing Dr Smith and I’ve already set up another appt with him. He was so completely awesome and such a riot which I personally love in a Doctor:)

  45. Highly professional and friendly staff! The optometric assistant was excellent with our son! He was worried about the appointment, but she made it fun and he felt that it wasn’t that scary after all. Thank you!!

  46. I have been a patient at Concord Eye Center for over 10 years and I find them to be professional, interested in my health, and open to explain any questions I had during the exams. …

  47. Absolutely the best Eye Care team I’ve experienced! From office staff to post op staff– the entire team are super kind, thorough and work quickly. Dr. Morse is very intelligent and extremely talented, especially with her expertise in …

  48. Concord Eye Center is exceptional in their customer service. I have been seeing Dr. Rheault for years and plan to continue to see her. I have yet to have a less than amazing experience. Would highly recommend.

  49. Nice to see your picture, Doctor. I consider my experience with having 2 cataracts a very good experience. From beginning to end all the workers were very pleasant, friendly and competent. I appreciated that. And my time with you was …

  50. Can’t say enough about the professionalism and care that I received from Dr. Szal and the staff at Concord Eye Center. Unbelievable, outstanding, and, unsurpassed in this time that customer care and service are lacking! …

  51. Staff & Doctor were highly competent and knowledgeable of the processes, techniques and up to date technology. Everyone was personable. There was very little wait time from the time of check in until the first technician met with me. The Center was clean and Covid Compliant.

  52. The staff here are incredible. They take what can be a scary experience for young children and turn it into something fun. My daughter looks forward to her eye appointments. Dr. Morse is always kind and thoughtful.

  53. I went to Dr. Morse when I was 7 after I failed my vision test at school. She found out that I had no vision in my left eye but she fixed it! She made me patch and had me get cool glasses. She saved my vision and now I have cool glasses and rec specs too! Thanks Dr. Morse. You’re awesome!

  54. I kind of want to clone this doctor. I’ve finally found a doctor who not only breaks down into normal speech what the issues are but gives clear and concise solutions and options for later. No guarantees, but options. You know. Informed …

  55. We had another great experience and eye exam thanks to Meghan, Norma and Dr. Sneed. They always provide both of us with an excellent eye examination and verbally walk us through the exam and tell us exactly what they are finding regarding our sight. Thanks to the entire staff at Concord Eye Center.

  56. Dr Hall is very efficient at what he does! I have a very stressful life as a caregiver and he understands that and treats me with respect! He treats my situation and tells me what we will do next! I truly trust him! He doesn’t hurry in and …

  57. I can’t say enough good things about my experience with Concord Eye Center. My surgery went smooth and all the staff were wonderful. Dr. Weinberg did a fantastic job from beginning to end and I could not be more pleased. I would recommend Concord Eye Care to anyone needing eye care.

  58. I have had cataract surgery on both of my eyes at Concord eye Center/ and surgery. I cannot say enough about how welcomed I felt, and how wonderful the staff was to answer any questions regarding the procedure for surgery, billing and their …

  59. It was the best of times… and just the opposite. I appreciate that the staff here seems like a well oiled machine – moving patients through with an efficiency and professionalism that I rarely see at other offices. I had two cataract …

  60. This review is about the eyeglasses center, and not the ophthalmologists. We had a great experience with the opthamologist. Here is what happened when we tried to get my toddler glasses: …

  61. This review is for the eyeglass shop. I needed new lenses put in the sunglasses that I bought there. They said no problem. A month later, they came in with the wrong tint. Another month later they came in with the completely wrong …

  62. Dr. Tom did glaucoma and cataract surgery on my right eye. I realize not everyone has an ideal outcome, but six months later my vision is still seriously impaired. I kept being told to wait. My eye pressure, post surgery, was zero. When I …

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