At Connecticut Asthma and Allergy Center, we pride ourselves in providing exceptional patient care for the last 54 years. Our dedicated team of … See more
Read More| Friday | 8AM to 4:30PM |
| Saturday | 8:30AM to 12:30PM |
| Sunday | Closed |
| Monday | 8AM to 4:30PM |
| Tuesday | 8AM to 4:30PM |
| Wednesday | 8AM to 4:30PM |
| Thursday | 8AM to 4:30PM |
836 Farmington Ave Ste 207, West Hartford, CT 06119
Loud
Very organized and efficient.
Quick and safe. Efficient.
Rude rude people who answer phones and do scheduling.
HORRIBLE customer service. Super disorganized.
Great as usual, quick and ontime Promptness
Short wait time, very smooth experience
Efficient appointment, friendly staff.
Always have a good experience Office is quick
Dr. Kaman is great!
Great staff and doc Abbosh was wonderful.
Timely appointment. Friendly and informative staff.
Efficient and helpful with many different strategies to help allergy sufferers.
Very reliable doctors, friendly, helpful and professional staff.
Was made to wait in the waiting room for 20 min then put in the patient room and was made to wait for 45 min with a one hear old very horrible
Overall satisfied with my allergy treatment Ease of getting allergy shots
The receptionist who answers the phone is rude, its sad that they don’t know how to deal with people who have children or just anyone in general.
If you have allergies, highly recommend you consult CAAC. The treatment works!
The sublingual drops work great for my 8 year old son.
Dr Abbosh was very professional yet treated my opinion with respect.
As always professional and friendly. Friendliness and willingness to listen are key in this practice
Time to wait was longer than normal. Visit went well overrall. The care of my daughter.
The doctor is knowledgeable and caring. The staff was kind and courteous.
excellent staff great customer service didn’t have to wait Love Dr. Abbosh
Staff is so accommodating and make appointments stress-free! The promptness is stellar!
Both Dr. Abbosh and the nurse gave the best explanations of what they were doing I have ever heard.
Excellent doctors and staff. Great and thorough level of time and care given.
I’m always educated about something I might have not understood about asthma and/or allergies. I appreciate appointment availability.
Dr. An is wonderful. Very knowledgeable and very kind. Staff was really great and efficient.
Terrible office. The time on their website, Google, and answering machine says that they are open Monday To Friday until 9;however when I called at 4.34 PM answering serice said we just left for the day, call us back tomorrow!
If you are looking for a Doctor who cares and would like to spend more than 5 minutes with a doctor, I highly recommend going somewhere else.
Excellent help finding an appointment to coordinate with work schedule. Very patient and accommodating.
We have been patients for years with great experiences. Dr. Factor is terrific!
Covid-19 procedures in place. Quickly taken into exam room. Doctor is personable
They were able to allergy test and we got some answers we needed. We feel confident in the results Explain what they are doing
My daughter was treated for her allergies at this office. The Dr. Was able to clear up her itchy red skin with one visit.
Dr. An and his staff were great. Dr. An was attentive to my issues and was very good and very caring.
Horrible.
You schedule a shot appointment with the hopes they’ll be ready, but they never are. You end up spending way too long to do something so incredibly simple…if I had a choice I would never go again.
Pleased with the precautions taken to keep our family safe. Dr. Factor took the time to explain everything to us and answer questions.
Dr. Lee and his staff are very knowledgeable, pleasant, and efficient. Dr. Lee also tolerates my many questions – all with a smile.
Dr wein was awesome, took care of me and pointed out my allergies quickly with proper testing.
My child suffers from severe food and seasonal allergy’s. This practice is truly amazing from the doctors to the receptionist. I have not one complaint about this practice.
went here 7 years ago, i LOVED it.
The appt was quick and to the point. I felt safe with the new procedures. I appreciate the Dr’s direct info/comments.
Appointments are always on time with limited wait time. Dr. Abbosh talks to my child directly about his asthma and allergies.
phone directions for waiting in car, and when to go up to office; taken to room to see Dr.immediately; little to no waiting; Dr. Lee, was pleasant, patient, encouraging;
The staff was all wonderful with my son, who is under a year, and did a thorough job. I feel confident in the care he was given.
Staff is always friendly. Dr Factor is great and provides good feedback about Treatment plans.
Everyone is very friendly and accommodating. We love The ease of speaking with the doctor and staff. Would recommend to anyone
Everyone is friendly and helpful and the wait times are kept to a reasonable time. The doctors are thorough and make sure they answer all questions.
Everyone was very friendly and helpful. I would definitely recommend this facility to anyone that needs help with their allergies and asthma. Dr. Lee is a great doctor!
The worst customer service out there…tried to reschedule an appointment for my son today given I have the flu. I was told there will be a $100 cancellation fee and I would not be able to reschedule until the wench who took my call checks with the doctor first. We’re done!
This is the best place around for top allergists that I have found in Connecticut. I love Dr. Lee. He is an outstanding doctor who really listens and is expert in his field.
We love Dr. Hernandez-Trujillo. She’s an amazing doctor. She’s Thorough and kind. I love that I go home with a written plan to refer to.
Appointment was timely and quick. Dr. Gradofsky is so knowledgeable and caring. No unnecessary testing for my 9 year-old.
After giving 2 stars a few years ago, due to surly front office, I am editing up as it isn’t that bad anymore. We are still going there. It’s fine. But if you have young kids, I still recommend Dr Randolph in Waterbury first if that is a possibility for you.
Everyone was so nice. I had everything explained in the process of getting tested for allergies. I would highly recommend Dr. Abbosh and the associates here for any type of allergy testing.
Efficient yet thorough. The dr always works with me to develop a treatment plan that will best help me manage my symptoms well and trusts my input about managing symptoms on a daily basis
With the assistance and expertise of Dr Abbosh, my quality of life has dramatically improved. The no nonsense approach to fix the underlying problems is welcomed over the treat the symptoms only approach. Fix the problems and the symptoms lessen or disappear!
The staff is very friendly. Dr. Grodofsky is great and has a special way of working with children and their families. We are members of the Hamden office.
Great staff and Doctors. Made my child feel safe and comfortable throughout the allergy testing process. Highly recommend Connecticut Asthma & Allergy!
Great practice. Went to the Middletown office. All the staff and Dr. Factor were very kind and professional. We felt safe visiting the office. Everyone wore appropriate PPE.
great service, fast, on time thorough exam. dr Abbosh is very clear and concise on her approach. thanks for helping me out. her explanation of asthma and allergy treatment
Horrible!!! I was told five times that “somebody will call you” to receive an allergy shot since my doctor visit. However, it is been over a month and I still don’t receive any information from them. Every time I called them, somebody told me that “somebody will call you today”. I am not sure if they are able to provide any service.
Since I began immunotherapy here last October my quality of life has markedly improved. I used to begin the day coughing and sneezing on all fours in my driveway before driving to work. Then go through a half box of tissues during a 3 1/2 …
I called the phone line and waited for an eternity. Someone picked up and didn’t identify them selves. Mistake one. I told her I need to be seen for a possible treatment. I left work because everyone said I sounded horrible. I literraaly …
The CT Asthma & Allergy Center has a very professional and caring staff. I felt totally comfortable with the assurance that my medicinal challenge would be carefully monitored. And, it was!
We felt very comfortable with all the amazing protocols that were in place. Thank you for your continued world class care. As always the staff was friendly and professional.
Dr. Factor is an expert in the field. As such, he listened and understood our issues and made us feel assured that he would always use his knowledge and compassion to take care of our daughter.
Dr. Lee and his staff were wonderful with my 8 year old son. No wait time and very efficient. Answered all my questions and addressed all my concerns. Highly recommended.
The doctors seem very good but the office staff and front desk (in west Hartford) needs a major overhaul and customer service training. They are outright rude and have no people skills, and totally unprofessional (HIPAA violations left and …
I’ve been taking my daughter here for years and have had only positive experiences scheduling appointments and receiving her shots. Sometimes I have had to wait longer than I expected, but overall, a great experience.
This was the 2nd time meeting with Dr. An, and it was enjoyable. He was attentive and responsive to requests and concerns. The attentiveness of the staff. Bed side manner, and validation of patients concerns is very important.
Doctor Grodofsky was very informative. He told us about the pro’s and con’s of each type of allergy treatment plan and helped us choose a realistic allergy plan. Would recommend going there.
Safety precautions were impeccable to minimize contact in these most unprecedented times. The staff was great! The efforts made to ensure the safety and welfare of each patient.
We are very satisfied with the time Dr. Schwarz took with our son. We left with a good understanding of the prescribed treatment. We appreciate the time spent with my son.
This office customer service is horrible. I had an appt scheduled for my daughter 2 months in advance, took the day off from work to take her and they cancelled the appt because there was no verbal confirmation. We were away on vacation …
I’m going there from past 3 plus years there are the most amazing people helpful careing and Dr Jason Lee is the best doctor in world . Before him I went around about 30 doctors and they could not control my allergies. Thank s to God and my doctor Dr Jason Lee I am well and alive can work full time.
Dr. Factor is an amazing doctor who has given amazing care to our child. However, the sublingual immunotherapy that is offered by his office IS covered by our insurance as long as the insurance is provided with the list of compounds in the …
My son really liked the doctor he had met with and of course the fact that he has outgrown his tree nut allergy made him very happy! Appointment was on time and doctor was very nice.
Great service, quick visit time and very nice COVID procedures. Always love my visits! Dr. Factors always has very helpful information to offer me concerning my peanut allergy!
Our visit was done in timely manner. No wait time. Dr Lee asked questions and gave us the opportunity to share and ask questions. It went by fairly quickly but we didn’t feel rushed. Feedback from Dr. Lee and attentive staff
Both my children and I go to CT Asthma and Allergy. They are helpful and listen to my questions. They are accommodating to my schedule and the appointments are on schedule. When medication or forms are needed the process is very expedient.
Dr.An is an amazing doctor! He explained clearly my daughter’s peanut allergy. Very personable and knowledgeable. I highly recommend CT Allergy and Asthma!
The Doctors are great but the Customer service is horrible!! They are not helpful or professional, they are rude, rush you and great treat you as if you should already know things and are stupid if you do not. They do not schedual your …
I loved the thoroughness of the appointment and the patience and kindness of the doctor and staff. The time. I didn’t feel rushed at all and the doctor took the time to answer all my questions.
I had terrible expiriance with this group, and specifically dr. Ann and his team. Unprofessional, ignorant stuff. Came in with my 5 years old for dairy sensitivity and complitly not relevant scratch test was performed without my consent and …
They have a very caring staff who are knowledgeable in each department. The appointment time was kept close to schedule so there was very little waiting. We appreciate their time and close attention and ease with treating the symptoms.
Do not expect to be treated well at this office – it is SO poorly run. The process of appointments is extremely inconvenient, and everyone is rude, AND you HAVE to call back to confirm your appointment. That is ridiculous and assumes that …
The service that I have received from CAAC has been nothing but top notch. From the initial visit through all the shots, and annual check up. Friendly, professional, and accommodating. Early morning shot appointments are very helpful!
Awful! Staff is unfriendly. I had called to cancel an appointment same day and was told about a $100 fee. When I asked how was I suppose to know, the person’s reply was I should have been told when making my appointment. No one told me. My …
I have been a patient here for a few years now; I used to see Dr. Bedard until he retired, and now I see Dr. Hernandez-Trujillo. As someone who suffers from both asthma and allergies, I am always super pleased with my service here. I am now …
We had a great appointment with Dr. G. He helped in reassuring me without dismissing my concerns. The protocol for the appointment in times of COVID was another aspect I was pleased with. Took the time to thoroughly discuss my concerns.
I am unimpressed. My 7 yr old son’s Doctor referred me here and they didnt accept his insurance or allow me to pay out of pocket for an allergy appointment. That’s really bad. Even when we change insurances next year I would neve come to a …
We have been coming to this office for years. Dr. Lee is always professional, personable, and addresses any concerns that we may have. I appreciate the staff’s respect for time by being prompt once we arrive for our appointments.
I have seen Dr. Abbosh for years. She is phenomenal. With this visit, I was there to be tested for penicillin sensitivity. I forgot I had taken an antihistamine and she had me come a second time later that week to be tested. She really works with patients to solve problems and derive the best outcomes.
Dr. Lee listened to me while we discussed my plan of care including preventative measures. He heard me, thought about what I asked, and we agreed together what treatment was the best for me. He explained things and was very understanding.
The staff is patient with my anxious, cautious 3 year old. Dr. Factor always explains throughly and asks if I have any questions. I appreciate the staff having patience with my little guy. They get done what’s needed and understand his behavior.
I had a great experience. Very professional and friendly, the staff were cheerful and happy to help me with a problem. The quality of the care given to me was excellent. The doctor was kind and he had a great way of relating to me.
I’ve always had a pleasant experience while seeing Dr. Lee then Dr. Factor. I appreciate that the appointments tend to be on time, succinct, and still comprehensive. Having a young infant, it’s that much more important to have direct and concise appointments.
Dr. An is so great with my son. He relates very well to him. With me, he is very thorough with my questions, and provides important background to address my concerns. We have found CAAC staff helpful and personable, from the front window to the clinical visit.
My experience at CAAC was excellent. Dr. Schwartz took the time to answer all our questions and was very good with my son, who was nervous about getting so many shots! The staff was very friendly, knowledgeable and efficient. I really appreciated how well everyone interacted with my son.
Please look elsewhere. Read the other negative reviews – Sentiments are fairly consistent. This entire office from Yvonne (scheduler), to Amanda (office manager) and most especially Dr Hernandez lack any ounce of care, compassion and …
I was greeted in a professional manner, was spoken to with courtesy and a professional manner when being seen, and overall was made to feel very comfortable by all staff I’d seen during my appointment. I was made aware of each test, what it …
I am David’s wife, Debbie and I drove an hour for an appointment with Dr. Jason Lee, who was recommended to me by a friend. I will now recommend him to anyone I know who needs an allergy/asthma specialist. As a Registered Nurse for 42 …
Staff was very good about social distancing and wearing PPEs and having very few people in the office (2 other patients in a large waiting room, so plenty space to spread out). Dr. An seems great: he is very efficient and seemed to care about my case. I did not feel that my time was wasted.
Always a great job. One quick thing, i mentioned that my son gets very anxious about scratch test. The nurse/MA brought in the tray of vials, put it next to him and then left the room. My son fixated on it and became very agitated and …
Staff, nurses and doctors are all very professional. I generally have fairly short wait times to see a nurse or doctor. I also appreciate that the waiting room is fairly quiet, since patients are asked to limit phone conversations. The medical advice I’ve received there has been very helpful.
The staff and doctors were all very nice and understanding during our appointment. They took the time to explain everything and answer all of my questions. The protocols in place due to the Covid pandemic were clearly communicated and I …
Dr. Olivia is one of the best doctors I’ve ever had! She listens to all of my concerns and gives me incredibly informed answers. Her professionalism makes her easy to approach and trust. Her extensive knowledge and expertise makes me feel …
Appointment was on time. We waited in the car and were called a minute or two before the scheduled time to come in due to COVID precautions. The doctor and his assistant were both very nice and knowledgeable. The doctor spent time listening …
Dr. Lee and the team were professional and my visit was very productive. I felt listened to, received information about my allergies that I have not heard from other doctors, and was happy with the treatment plan that we decided on …
My experience with CT Ashma and allergy has been mixed but my overall rating is poorer and I would absolutely not recommend them. …
Dr. Lee and his entire staff are friendly, thorough and effective. I’ve never had an issue with an appointment or refill.
Had a really bad experience with them and I wasnt even seen.
It took forever to speak with someone and book an appointment.
Finally get through was given a date and time for a week from the date …
My experience with Asthma and allergy center has been great until recently this incident happened. My child is coughing, and has a runny nose and eyes, possibly related to asthma/allergy symptoms. The pediatrician suggested seeing an …
I am disappointed with this healthcare provider. They clearly do not have their clients needs and health in mind. It’s all about numbers and money to them. Prior to an appointment I had given them my health insurance info and had them …