It’s an unfortunate fact of life that your medical needs don’t necessarily end when office hours do. Accidents happen. That’s why the Urgent Care … See more
Read More| Friday | 8AM to 8PM |
| Saturday | 9AM to 4PM |
| Sunday | 9AM to 4PM |
| Monday | 8AM to 8PM |
| Tuesday | 8AM to 8PM |
| Wednesday | 8AM to 8PM |
| Thursday | 8AM to 8PM |
136 Berlin Rd, Cromwell, CT 06416
The doctor and staff was very nice. They are very professional. They were amazing!
In-and-out in under 30 minutes. What more can you ask for.
Aldo was very spunky and I was in and out. The team was great and the receptionist was very pleasant. She had a very distinct laugh and charm which filled the clinic.
Great urgent care! Front desk was friendly and helpful. I was taken care of promptly and all staff was caring and understanding!
Great service each time I go there. Shoutout to PA Phoebe!!
It was very quick and all the employees were very friendly. Not the best situation to have to be there but they made it painless.
Personalized care when you need it. Staff is always warm and caring. Office staff is very nice. I always leave feeling better and never feel rushed. Nicolas Amarante PA-C shared something with me that was never explained about antibiotics. …
It was solid
Very professional
Simply the best ….
Great environment
Quick, efficient, and friendly.
efficient, thorough and very pleasant
Very helpful and kind staff!
This is a wonderful, friendly, helpful place.
Came in several times. Excellent care
Phoebe is awesome. She helped me clear my tonsillitis, right up!
They were friendly, fast and efficient.
Tried to go but they closed early – very disappointing.
Paid after leaving and received a bill one month later for an extra $125 with no explanation.
The office told that they won’t be able to do Covid-19 test for patients with Covid-19 symptoms and that they only do Covid-19 test for patients with no Covid-19 symptoms. …
They were professional and respectful to my needs
So let me start by stating I am a critical care nurse. I am writing this because I am appalled at the care they gave my girlfriend. She went in with a horrific cough. They did not check her temperature, they did not check for flu. They …
Called before I came in. It was for getting hurt on the job which I explained twice before being treated. They ended up billing me. The woman who seemed to just have started was extremely rude when I explained that its workers compensation …
Terrible. The Dr herself was nice however my daughter was prescribed 5Ml of the medicine when she needed 9Ml. Needless to say she got worse and had a terrible ear infection on our flight back home and still had a fever of 102. Our Dr gave her the right dosage once we got home and she was better overnight.
Wonderful team who got me in and out so quickly!!
I stopped here yesterday while on the road for my job. I had a very bad cold and was having trouble keeping up at work. The usual things (Dayquil/Nyquil, fluids, Vitamin C) were not working. I found the CUCC on my Google maps app and …
Made an appointment online through Solve.healthcare for a covid test. After driving 30 minutes, parking, checking in and almost completing paper work online, they call my cell phone to ask me what symptoms I was having? What the visit was …
Setting my appointment was quick & easy.
I walked out of here feeling like it was completely pointless to have come in the first place. My symptoms included nausea, sweating, dizziness, loss of appetite, etc. My blood pressure was taken and it was 145/85. I was told that they …
Very nice staff not a long wait at all.was in and out quickly
Amazing ppl very clean and very helpful
Efficient and kind staff! Thank you!
Wouldn’t even see me because, “Dr felt uncomfortable since he didn’t know me.” Wish I was joking. Wasted an hour of time just to be turned away by the doctor because he didn’t know me. So don’t bother going if you aren’t a regular. I had husky insurance so I think that had more to do with it then the “comfortability” of the doctor.
Rude staff. Spoke down to me as if I were a child. Not coming back.
Fast and high quality care with patient providers and nurses.
I was in and out in 30 minutes! We went around 7pm for my 15 month old, we did first time paper work, exam and diagnosis in that time. Phoebe was very caring and concerned and got right to it. They sent a script right to CVS and we were home in no time. Highly recommend!
The staff was so nice and helpful
Very quick, clean, and professional. Will definitely use this Urgent care in the future.
Always friendly and professional. Never a long wait.
Had a great experience using Solv and registering for a Covid test at CT Urgent Care Centers in Cromwell yesterday. The PA I saw, Cheryl Drezek, was terrific and the turnaround time for results was so much better than expected. Highly recommend.
Professional, friendly, caring staff and provider.
Got me in quickly and took good care of me.
excellent experience at this provider! thank you to all.
Do NOT SCHEDULE AN “appt” online for covid test. Is just a regular walking clinic! You wait for ever in a tiny waiting room full off people that are either coughing up a storm with no mask, and a line out the door. Only a staff off 2 …
Wish I could give them less than zero stars. Don’t go here if you value your health. Went with a cough knowing it was bronchitis and was almost refused to be seen, was finally seen by a doctor and told to come back in 5 days if symptoms …
ATROCIOUS. This place is a TOTAL SCAM. I took a COVID test here and they tried to charge me $296. I confirmed with my insurance company that they cover COVID tests 100%. My insurance company confirmed that they didn’t receive anything from …
They will not see you if you are actually sick. If you have a cough consistent with bronchial strain do not attend
If you must go here, pay in cash!
Not super professional, I have been there twice and each time the staff seemed …
Great friendly staff and got me right in. Good communication and attention to detail.
Very efficient and thorough . All staff informative and reassuring.
Everytime I bring kids or I have to go always a good experience. I could barely even talk my throat was so swollen and I felt so awful plus had an ear infection. The dr she is so sweet and kind. I am already feeling ten times better!!! So happy thank you!!!!
The staff is wonderful. Quick and efficient!!
Very Polite staff, they were safe & efficient.
I wish i could give this place no stars. I used to go to the Urgent Care located in Cromwell and was always satisfied until last night. I went with my one year old son because i had just came straight from work. He was playing around the …
Good doctors. Poor patient account service. Will scane your credit card and later charged without your approval and you probably will never see a bill.
They saw me right on time very professional
Staff is extremely nice, thats about the only good thing I can say about my visit. They certainly didn’t help with what I came for.
Brought my daughter in with an ear infection. She is 5 and was in a lot of pain. They were relatively quick and did a great job. Also talked to me about what to expect in great detail and what things I could do at home to help her in addition to the medicine.
I’ve unfortunately been to this terrible establishment more than once out of the sheer need for my families health. Not only do they charge a ridiculous amount for minimum care, but the staff is not friendly by any means. Modern day crooks …
Great service! Wonderful, very knowledgeable and and accomodating staff!!!
All staff, front desk, nurse, X-ray tech, and doctor all polite and kind. Efficient
Amazing service. Fast – and incredibly friendly staff!
Best staff and best service i got today very helpful and nice thank you!
Watch out -they charge your credit card randomly 2 months later instead of sending a bill… incredibly unprofessional and was not explained in the paperwork very well. The PA was nice but I will never return because of this shady billing …
Called and made an appointment after asking about Covid tests since my son has cold symptoms. Drove 1/2 hour with appointments and they said they don’t test anyone with symptoms and turned us away…even after confirming on the phone. Just a heads up so you don’t waste your time as well.
New Patient, GREAT Experience. Seen Promptly! Staff was Friendly, Professional, and Actually Addressed The Reason for My Visit and Questions I had. Went by The Reviews Here and Would DEFINATELY Return Again..
Great staff, my son was taken right in and the Dr’s are very polite and professional.
I came in with a bad knee sprain. The staff was attentive and kind. I was x-rayed and processed very efficiently. Good location for access.
Thought it was weird that I had to have a full doctors appointment for scheduling a Covid test and that I had to talk to three different people not including the lady at the front desk. It also took three phone calls for them to tell me …
Love this clinic! I have been here multiple times and always receive fast and courteous treatment! I have never had a problem. In regard to the review below…..I happened to be there at the same time as the lady with the one-year-old. …
Really great spot ! CLEAN ! Fast, efficient and caring group. They really were helpful in getting me the Covid-19 test I needed – even though it wasn’t rapid instant test – it was within 24 hours! PCR gold standard.
Everyone was very friendly and professional. And I waited only a couple minutes before I was seen. I would definitely recommend!
Staff was very friendly and efficient. Great experience!
Everyone was extremely nice and helpful! Very efficient! I would definitely recommend!
I am extremely disappointed. I made an appointment. Got the text reminder to show up 10 minutes early. I arrived over 30 minutes early. When I called to say I was there, they told me there was no doctor there today. They cancelled my …
The facility was very clean and inviting. The staff was friendly and accommodating. I highly recommend their services!
Do NOT go here!!! Made an appt for my mom and when we got there 30 min before, they said there was no such thing as appointments. Place was packed, no social distancing, the technician was not even there. We had to wait more than 2 hours with my 75 yr old mom with an “appointment” to get her covid tested. Terrible!
After giving me a wrong diagnosis they “got too busy” to call me back and let me know. Ridiculous. Will NEVER go here again.
Staff was friendly and helpful. Got seen within a timely manner and atmosphere was clean and comfortable.
I went here today to be seen . Never been here before. I walked in the door not expecting anything because I was not feeling well at all .The location is perfectly located too everything.I was greeted with a huge welcome by the …
Friendly, compassionate care. Quick and generally sticks to booked appointment times.
These guys are great. Fantastic staff, friendly, professional, and I couldn’t ask to be treated better when feeling under the weather. Thanks to Linda and Dr. Greiner for such friendly and thorough service!
Made an appointment. Wasted my time driving there only to be told they don’t test for covid if you have any symptoms..makes no sense
Horrible customer service. Their billing department is non existent. It is entirely impossible to speak to anyone in billing unless you plan on staying on hold for over 30 minutes on any given day. …
I rarely leave reviews but I had such a pleasant (and painless) experience today that I felt compelled to do so. From the moment I walked into the office until the minute I left I was treated courteously – from the front desk, to the …
Always very friendly and tend to get me in and out quickly compared to other walk-ins I’ve used in the past. Very clean and socially distanced, too.
The staff at Prioity Urgent Care we’re pleasant to deal with and we’re quick and professional.
Was received, rapidly, everyone was very friendly,in and out for test ,very informative,felt very comfortable when I left
They do not have rapid testing as advertised on their website. Additionally they don’t test patients for Covid if they have symptoms, despite guidance by the CDC that such individuals should be tested. Terrible customer service, do not trust this clinic with your healthcare needs especially during the Covid era!
Please do not go here. They are not good at keeping records of payment and it has been a headache to deal with 3 months after already paying. The doctors are fine but the billing department is terrible.
The doctor was extremely unprofessional and rude. The last thing you need when you are not feeling well is a doctor making you feel like an idiot for coming to get yourself checked out. Will NEVER return to this place.
I love coming here they make it like you never left home . Like family honestly. The whole crew is awesome.
The staff and MA WERE AMAZING!! I will not go anywhere else again..
I was desperate for a Covid test after being exposed at work. No one had openings for walk-ins. The staff stayed late and got us all in for testing. Totally a great exper
This place has been a lifesaver, I honestly prefer going here as opposed to my PCP if I can. The staff is great; everyone from the receptionist, the nurse and physician were welcoming and knowledgeable. Also, I always feel listened to and …
Super helpful staff! The receptionist, Gabby, was kinda rude but it’s a dreary day so she’s allowed.
Melissa and Matt were super helpful and kind!
The staff at Priority Urgent Care are amazing!!! We were having a hard time finding anyone to give our kids their flu shots and they took us in on short notice. Everyone from the medical assistants to the providers were amazing with our girls. They made the whole experience pleasant for everyone!
Nice and clean office…staff are kind, knowledgeable, and helpful. I would go back.
This is a great urgent care. All staff is nice and it’s usually a faster process to come there.
Very caring and polite. Listened well
Professional, friendly and thorough. I felt comfortable under their care.
Outstanding, personal, knowledgeable and very informative of all areas regarding my examination!
First time using the facility. Everyone was very friendly and service was quick. I would definitely use again if needed!
Physicians were kind and attentive. They saw me right away and did a thorough exam.
Very good experience both times I’ve been and quick test results – first time was the next day and the second time was over the holidays but the results still came back reasonably fast.
Very quick getting in. I requested the appointment online. The staff are professional and kind. The treatment was very thorough.
Staff were very friendly and accommodated
a prompt appt.Very clean facility.
Such a kid friendly place. Everything went well from start to finish. Definitely will use this place again .
Staff was very friendly! I went in for a Covid test and was in and out. Would highly recommend this urgent care facility!
Worse place on the planet. If I could give zero stars I would. Do not go here. They do not know how to diagnose. Horrible staff. They do not communicate with each other. This place is a joke !
They never submitted my test to the lab and they will not return my calls. Every time I call I get hung up on. If you do not want to work with people do not get into the healthcare industry!
I have gone to this urgent care a few times and every time is a great experience the staff are kind and respectful and take care of you would definitely recommend anybody to this urgent care.
very friendly and quick. explained everything very nicely and took me in only a few minutes after waiting. for covid testing, make sure appointment is booked online prior and that you receive a text confirmation or call
Always a pleasant experience here. My 3rd time at this location. Everyone is always polite, respectful and very easy to deal with.
I had to come in on a Saturday morning – the facility is very up to date, clean, and they helped me almost right away. Excellent service, and they followed up with me a few days later to make sure I was feeling better. Definitely recommend.
The staff were very polite and helpful. Using Google maps to find the place was the problem. Google says Firestone is where the location is but it’s on opposite side of parking lot closer to the back of citgo
Excellent service. Great staff all around from front desk to techs to the APRNs.
I would highly recommend CT Urgent Care 👍 …
The staff are amazing here. They are so pleasant and willing to work with you. This is the best urgent care place I’ve ever gone to.
WORST EXPERIENCE EVER!! They had me waiting for an hour even after REQUIRING me to do an appointment then canceled my appointment because they failed to explain i needed a specific room. Worst Urgent care ever. THE MA had no remorse for my time nor did she care to explain. DO NOT GO HERE!
These guys are so quick and patient. The best!
Went for walk in Covidtest. Arrived at 8:00AM. Within 20 minutes was registered . Lived nearby so was told they would text by end of day. Was notified about 2:30. Saw clinician and had test about 3:00. Very busy place.
Staff was absolutely useless and rude, waited outside the door for 20 minutes with no one at the phones or desk, was never temp screened, waited over 45 minutes for my appointment with an empty office.
A great place for a physical or whatever your needs. Staff is professional and pleasant. Had a great relaxful DOT Physical. Will go there for my own private needs.
They were all so good and understanding with my daughter who has special needs. Very Accommodating to her knees which you don’t get everywhere thank you again
It was a bit of a wait but they were very good!
2nd time visiting this location for a Covid test. Staff is super friendly. Facility is clean. They accepted me as a walk-in for the test which is super convenient considering the circumstances. Would not hesitate to come back for any other urgent issues!
I went for a Covid test. They took me without an appointment, the registration was easy. I waited in my car for a little bit and was called to be seen. After a half hour wait I got my test done. About half an hour later I got the results. Very friendly staff.
Great staff, best urgent care around.
My primary was closed so had to find an urgent care walk in. The convenience of making appointment online made the process so much easier. Very short wait. Staff was courteous and I left feeling like my issue was resolved. Would highly recommend.
Everyone here was so nice. The location was clean and they took proper precautions. I took my young child in and the provider Susan was knowledgeable, kind and explained everything fully. The woman Terry at the front desk was also kind and helpful. I would highly recommend this location!
Very polite staff very clean environment the doctors and nurses were all so extremely helpful and polite I really am happy to have chosen them for my visit. They go above and beyond to help and very respectful. Will highly recommend them to anyone looking to make an appointment!
I’d give it 5 stars if it wasn’t for the wait. I had a 12pm appointment and wasn’t seen until almost 1. However, the service is well worth wait; from the front desk to the nurse to the doctor; all are very thorough and compassionate. I know …
In early April I was having intense pain in my left triceps area. The female tech or PA or nurse ( I was not informed what her title was) said she did not recommend X-rays due to excess radiation. She told me I had golfer’s elbow and I …
The process went very smooth. I arrived at the clinic one hour before they opened. I was first. As soon as they opened, they had me scan a QR code on the wall, which led to a solv site where I entered my insurance details, then they led me …
We arrived at 7:45 and waited in line to book a walk in Covid test. We utilized the queueto determine when we should head back verse just waiting. Despite having dealt with most likely 34 Covid tests ahead of us the staff was very …
Clean, professional, and efficient! They addressed our concerns very well.
My first time to urgent care. They listen to my issue, we’re very friendly and was in and out with an x-Ray in under an hour.
Check in was easy. Staff is super nice. Rooms just need a deep clean.
The young girl on the windows is a very professional girl and very very very sweet indeed and everyone in there thanks 🙏 ♥️ …
Don’t bother making an appointment because that doesn’t matter. Waiting over an hour with my 5 year old to be seen.
I was in a lot pain for week and today . Your staff took great care of me . I highly recommend your facility. I wish all urgent care was like your facility. I do appreciate your staff . Thank you again for helping me today .
Felt like I had strep so I went to this facility. I called ahead and the person on the phone said a wait time of about two hours — alright, fine, no big deal. I got there at noon on Monday 12/27 (right after Christmas weekend). Checked in, …
Great and organized facility, professional and warm staff, doctor was amazing. Thank you so much!
I am seriously so amazed and impressed with how my visit went. Everyone was SO nice and wait times were less than 5 mins. Highly reccomend them, and couldn’t have loved my experience more 🙂
The people were very helpful and pleasant. I should get my results in a couple of days. I have already recommended someone to you.
Thank you very much Pat and Peter Bourdon.
Wow really good services I went in for a dot exam and the workers were amazing and the wait was not long at all..
I scheduled an appointment online and was brought in on time. The office is clean and the front desk is efficient in all things insurance. The PA was very nice and spot on with her diagnosis. I was in and out in 30 minutes. I will continue with Priority urgent care for my non emergency needs.
I had a VERY PLEASANT EXPERIENCE, considering why I was there. The ladies at the front desk were so welcoming, warm hearted, and very pleasant and helpful! I don’t think that I have ever been to a place like that or a hospital where the …
Mobile check-in process when really well. As crazy as urgent care centers are these days I was seen fairly quickly with an appointment. I waited in my vehicle and they were great about calling me when it was time to come in. The staff were friendly and efficient. Will definitely be back as needed.
This facility is a joke! I went in with my daughter with bladder pains on Sunday early afternoon. They tested her urine, test was negative so they sent her specimen to the lab. The PA told me they will be calling me with the results 24-48 …
Very nice staff. Do not feel they adequately treated my finger razor cut as doctors told me I really Needed a dressing on it instead of just glue and steri strips and also a splint as it chronically bleeds due to being on my knuckle. However the man who dealt with it was very nice and had good conversation.
Prior to going to this office, I had asked someone their thoughts and was told very friendly staff and no wait. Lord and behold…. Just like I was told, the staff was very friendly and also the doctor that saw me and thorough. I was in and …
Thank you to the wonderful staff for making my visit so quick and easy.
Will be returning for any needed visits in the future.
What is the point if when I walk in I’m asked to make an appointment for the next day…ummmm no, I can call my primary Dr. for an appointment, this is supposed to be urgent care for when my Dr’s office closed but instead when I walk in 45 minutes before they close they can’t see me.
Was very happy with the thorough care that I received once I got called in. I’m not sure why I Made an appt for 330 when I did not get in until 415, but I was happy with the care they provided in the end TY TY!!
The staff are very friendly and run on time, which is not my typical experience with urgent care. They were empathetic and helpful. I would absolutely recommend.
Really really rude staff and bad place (-10) stars. I dont usually comments unless good review but not this time. Went in filled up paper work wait to get called in for blood work for my son. Got ready to do it but my son is scare of …
A little bit of a wait time but listened to my concerns and helped figure out what I had an prescribing the right medication to help get me better
I was able to make an appointment late at night for the next morning. I couldn’t believe how I checked in, was immediately brought back and seen by the PA. He was thorough in his assessment. They called In my prescription promptly. Very easy and convenient! Highly recommend if you are sick and need to be seen asap.
Seen l be going to urgent care in Cromwell I love the way the staff from there are so sweet and generous they treat you very nice and the doctors are so nice and they really treat any problems you have my number 1 urgent care thank you so much appreciated you Alot God blessed all team members
Very excellent and complete care. I felt like they did everything they could to diagnose my illness. Highly recommended
It was a long wait but I knew that up front. Once I was in, they were quick, efficient and knowledgeable. Would definitely recommend and go there again.
Fast service. Good examination. Clean facilities. Was actually treated unlike some other urgent cares I’ve been to. Recommend
I’ve always had a pleasant experience here. Front desk and nurses are very nice. Took my son recently and it went way better than taking him to Middlesex Pedeatrics.
Although there was quite a delay due to COVID and Flu.
Care was thorough, professional and caring!
I can always count on consistent great care!
Love these guys!
I saw a PA . She was efficient and got me on my way quickly- then urgent care sent my script to a closed cvs.
There was no one on call at urgent care to correct the issue. I ultimately got a …
My husband had an appointment yesterday because he was having Covid/flu symptoms ( 102 fever, congestion, fatigue, chills, sore throat). The provider tested him for the flu only. Test came back negative. He told my husband “he must have had …
Don’t waste your time here. I went there today to have my throat looked at since it’s a holiday and my doctors office was not open. The woman at the front desk took my information and told me it would be about an hour wait. Once an hour …
The people were really nice and accomodating. I just wish the table in the exam room had paper on it so I wasn’t lying on a bare surface. Is it disinfected between patients? I sure hope so. The dr. and others did put on gloves each time they came into my room.
NOT A TRUST WORTHY MEDICAL CORPORATION.
I did not get medical care today due to a trained active practice of outright lying to patients by this company. …
The staff needs to learn to whisper when they gossip about their patients. I’m 28, but I have a severe needle phobia due to a traumatic surgery. Long story short, I split my knee open and was wide awake while it was stitched shut. For 8 …
I arrived first as a walk in, I called ahead and was told about 30 minute wait, which was no problem since it was the first day everything was open after Christmas and other clinics had 3+ hour waits. After an hour in the waiting room I …
The place was great staff was friendly and efficient. The only issue I had was with the app to sign in for her appointment. Online. My appointment was for 1130 and I received a notification that I was signed in. 954 and my schedule time was …
I was very pleased with my visit . I was able to book a last minute appointment. When I arrived there was not much of a wait . I was seen quickly . I had great confidence in the results of my appointment. The PAC was kind, knowledgeable and easy to talk to .
Very professional and friendly staff.
They were able to check me in promptly. Did not have to wait long at all. Staff seemed truly caring. …
The staff was super friendly and very accommodating. I can’t say enough positive things about the physician assistant (PA), Aldo. He actively listened to my complaints, explained everything in detail, performed a thorough exam, and …
Made an appointment 30 minutes before, and people were nice. However, there were some issues with the credit card machine, and the three ladies at the front desk were cursing and arguing with each other about whose fault it was, what to do, …
I’ve had to use this priority Urgent Care several times in the last year and a half. There is rarely a long way the doctors and nurse practitioners and stuff are through and have a great manner especially when you’re not feeling good! With …
They took care of me. I was in so much pain from a toothache. The front desk were very friendly and inviting. Registration went great because you can do it all online. Once I got in a room the nurse went through intake quickly. The …