if i could leave negative stars i would. both phone numbers not working, cant pay off my loan and its just accruing interest. absolutely terrible bank should be shut down
I stopped at this location exactly at 8:00am on a Tuesday and it was still closed. I made it necessary to read the hours of operation on the door because I thought I was too early but nope. That’s not how to run a business.
Terrible for buisness accounts
The system and protocol at Connex is very antiquated they dictate how their members are to manage their accounts with many hidden fees and restrictions they are …
Wasn’t there for me when I needed them the most. But has been a customer for two years with no issues. Definitely lost a customer. I will be closing out my account soon.
Wost customer service ive ever seen at a bank ..ive been calling for days during business hours and nobody answers the phone. I needed to make a withdrawal that was a few thousand dollars and i have to wait days to make the withdrawal …what bank dont have money ..i cant wait to yank all my money out of this bank
AIMEE in the Meriden location was amazing.She went over and beyond to help me set up my online banking account and I greatly appreciate that.I had a great customer service experience with her.
I’ve been a part of this branch for awhile and the staff is amazing. I worked with Jon a few days ago to make some changes to my account, he was quick with the process, and was also friendly.
If you’re lookinglfor a loan, go to American Eagle. Connex is a terrible, terrible bank. Bad customer service. They nickle and dome you and charge you to make payments over the phone. Dealing with this bank has left me frustrated and lowered my credit score.
Worse credit union around. Can’t even get through to a live person been trying for an hour. Can’t make last loan payment without difficulty. Will be happy to not deal with them anymore
I’m just wondering why no one is available to answer the phone. According to their websites, they are open until 5. However it’s 4:30 and the recording says they are closed???? Doesn’t make sense to me. Not to mention why don’t they list …
This place is an unbelievable bureaucratic institution. If you want people and policies without a hint of common sense, a business devoid of “community” and a bank where patrons best interest confounds even the manager, well this spot is for you. Otherwise, please do yourself a favor and quite literally take your money elsewhere.
I recently put in a dispute claim at the Hamden branch on 2/4/2021. Today on 2/8/2021, I received a call from Shante in the Risk and Mitigation Department because she couldn’t read or understand my handwriting on my dispute form due to …
Today I paid off my car loan, I am 1000 miles away, cant tske check to the bank. So paid with my debit card and was charged 3 % of the pay off. I have bern a good customer, it is s bank. So needless to say I was NOT happy. So you are penalized for paying your car off. It was not the girls fault but I was furious!!!!!!!!!
I have been unable to access my account online for WEEKS now.My payment is behind and now I have to pay an extra $20 to pay over the phone which I was trying to avoid. EXTREMELY POOR CUSTOMER SERVICE, VERY FEW BRANCHES AND NO ONE GOES OUT …
I have always found the staff helpful, especially the managers. Unfortunately the bank really isn’t all that different from any other bank. They offer almost exactly the same interest as all banks, if you consider .002 percent anything …
The worst loan company I’ve ever dealt with. They lost my car title when I refinanced with a different company. They proceeded to dodge my calls for nine months. Every time I’d call they’d say that they’d contact the loan department and get …
I have a loan with connex paying off my car. Called them in November 2020 to order a coupon book. Payed for that. Was told it’s 4-6 week wait to get it. Called them back Jan 2021 to check the status Bc still haven’t received it. I was told …
Financed a car through Wallingford auto park two years ago and Connex credit union is who they use. Paid the car off a few months ago, and didn’t realized I now had an account with Connex. Recently received a statement from them showing 3 …
I have been with this credit union for 10+ years and never had a bad experience with them. I have also recommended them to several friends and family. Do not trust these reviews. I’d recommend checking it out, speaking to a representative, making your own evaluation, and assessment.
This is the absolute worst bank I have ever dealt with. There is no way to contact any departments. I have thought about refinancing my car just to get away from Connex credit union. I would never recommend them to anyone. …
I went to the Connex Credit Union North Haven Branch ATM at 4:05pm on 3/31/2021. There was an employee standing close by the ATM machine and their was a sign on the machine that said that it wasn’t dispensing any cash. When I saw the sign …
I moved my accounts to Connect over ten years ago. I have a disability that makes it hard for me to remember details and understand my balance at times. I have called customer service and someone will go over the details with me, one …
Today’s November 11, 2022 are account has been hacked into how do we stop this when there’s no one not one person available not even on the 24 seven line to stop our card hopefully we get all this money back I am So disappointed and psst …
As much as I would like to support local credit unions over international banks, Connex is not the place to put your money. I found out that my account had been drained due to a monthly inactivity fee. I was never notified of this at all, …
Connex is the worst credit union I have ever had the misfortune of using. Everyone who works here has a terrible attitude. I tried this branch hoing for better since the New Haven branch is HORRIBLE but it was equally as bad. Just moved my loan to Crosspoint and cant wait to close my account
I have been with Connex Credit Union since 2018. I was granted a load for my Motorcycle in 2018 and finished paying it off in December 2022. During this time, I applied for a 2,000 dollar load. the load was denied. I’ve always been on time …
This place is absolutely horrible!! I have a car loan through them and can’t wait for my car to be paid off because they are a nightmare to deal with. I had lost my job and would send a payment of what I was able to pay at the time and they …
(Translated by Google) What a lousy service and so they want to win more customers. 😡. Truly the service is not professional. …
Very unprofessional employees.
Staff friendly, knowledgeable and helpful. Plethora of services.
15 years a counting never had a problem,
Seems like a high percentage for a small loan, As bad as banks… ↓
I’ve never had a problem… Absolutely love connex!!😀 …
Does what banks won’t do which is work for you and your interests.
They are all wonderful. If you need to sit down with someone Barbie Rodrigue is phenomenal!
Im going to refinance my loan just so I dont have to deal with this place anymore.
Connex North haven has helped us for over a decade and we have never had any complaints!
The staff is less than helpful if I could give negative stars I would. I’ll be opening an account with another bank soon.
Horrible credit union. Loan officers are very rude and they are all fat. Don’t waste your time to go there. Horrible, horrible, horrible
if i could leave negative stars i would. both phone numbers not working, cant pay off my loan and its just accruing interest. absolutely terrible bank should be shut down
I stopped at this location exactly at 8:00am on a Tuesday and it was still closed. I made it necessary to read the hours of operation on the door because I thought I was too early but nope. That’s not how to run a business.
Terrible for buisness accounts
The system and protocol at Connex is very antiquated they dictate how their members are to manage their accounts with many hidden fees and restrictions they are …
Wasn’t there for me when I needed them the most. But has been a customer for two years with no issues. Definitely lost a customer. I will be closing out my account soon.
Wost customer service ive ever seen at a bank ..ive been calling for days during business hours and nobody answers the phone. I needed to make a withdrawal that was a few thousand dollars and i have to wait days to make the withdrawal …what bank dont have money ..i cant wait to yank all my money out of this bank
AIMEE in the Meriden location was amazing.She went over and beyond to help me set up my online banking account and I greatly appreciate that.I had a great customer service experience with her.
I’ve been a part of this branch for awhile and the staff is amazing. I worked with Jon a few days ago to make some changes to my account, he was quick with the process, and was also friendly.
Tiffany @connex North Haven is awesome!!!
I had a problem with my online bill payment and it was totally not my fault and …
If you’re lookinglfor a loan, go to American Eagle. Connex is a terrible, terrible bank. Bad customer service. They nickle and dome you and charge you to make payments over the phone. Dealing with this bank has left me frustrated and lowered my credit score.
Worse credit union around. Can’t even get through to a live person been trying for an hour. Can’t make last loan payment without difficulty. Will be happy to not deal with them anymore
I’m just wondering why no one is available to answer the phone. According to their websites, they are open until 5. However it’s 4:30 and the recording says they are closed???? Doesn’t make sense to me. Not to mention why don’t they list …
This place is an unbelievable bureaucratic institution. If you want people and policies without a hint of common sense, a business devoid of “community” and a bank where patrons best interest confounds even the manager, well this spot is for you. Otherwise, please do yourself a favor and quite literally take your money elsewhere.
I recently put in a dispute claim at the Hamden branch on 2/4/2021. Today on 2/8/2021, I received a call from Shante in the Risk and Mitigation Department because she couldn’t read or understand my handwriting on my dispute form due to …
Today I paid off my car loan, I am 1000 miles away, cant tske check to the bank. So paid with my debit card and was charged 3 % of the pay off. I have bern a good customer, it is s bank. So needless to say I was NOT happy. So you are penalized for paying your car off. It was not the girls fault but I was furious!!!!!!!!!
I have been unable to access my account online for WEEKS now.My payment is behind and now I have to pay an extra $20 to pay over the phone which I was trying to avoid. EXTREMELY POOR CUSTOMER SERVICE, VERY FEW BRANCHES AND NO ONE GOES OUT …
I have always found the staff helpful, especially the managers. Unfortunately the bank really isn’t all that different from any other bank. They offer almost exactly the same interest as all banks, if you consider .002 percent anything …
The worst loan company I’ve ever dealt with. They lost my car title when I refinanced with a different company. They proceeded to dodge my calls for nine months. Every time I’d call they’d say that they’d contact the loan department and get …
I have a loan with connex paying off my car. Called them in November 2020 to order a coupon book. Payed for that. Was told it’s 4-6 week wait to get it. Called them back Jan 2021 to check the status Bc still haven’t received it. I was told …
Financed a car through Wallingford auto park two years ago and Connex credit union is who they use. Paid the car off a few months ago, and didn’t realized I now had an account with Connex. Recently received a statement from them showing 3 …
I have been with this credit union for 10+ years and never had a bad experience with them. I have also recommended them to several friends and family. Do not trust these reviews. I’d recommend checking it out, speaking to a representative, making your own evaluation, and assessment.
This is the absolute worst bank I have ever dealt with. There is no way to contact any departments. I have thought about refinancing my car just to get away from Connex credit union. I would never recommend them to anyone. …
I went to the Connex Credit Union North Haven Branch ATM at 4:05pm on 3/31/2021. There was an employee standing close by the ATM machine and their was a sign on the machine that said that it wasn’t dispensing any cash. When I saw the sign …
I moved my accounts to Connect over ten years ago. I have a disability that makes it hard for me to remember details and understand my balance at times. I have called customer service and someone will go over the details with me, one …
Wish I could give zero stars!
We will be closing all of our accounts with this bank. After 10 years of our …
Today’s November 11, 2022 are account has been hacked into how do we stop this when there’s no one not one person available not even on the 24 seven line to stop our card hopefully we get all this money back I am So disappointed and psst …
As much as I would like to support local credit unions over international banks, Connex is not the place to put your money. I found out that my account had been drained due to a monthly inactivity fee. I was never notified of this at all, …
Connex is the worst credit union I have ever had the misfortune of using. Everyone who works here has a terrible attitude. I tried this branch hoing for better since the New Haven branch is HORRIBLE but it was equally as bad. Just moved my loan to Crosspoint and cant wait to close my account
I have been with Connex Credit Union since 2018. I was granted a load for my Motorcycle in 2018 and finished paying it off in December 2022. During this time, I applied for a 2,000 dollar load. the load was denied. I’ve always been on time …
This place is absolutely horrible!! I have a car loan through them and can’t wait for my car to be paid off because they are a nightmare to deal with. I had lost my job and would send a payment of what I was able to pay at the time and they …