Internet always going out or have to restart wifi. Started out paying like 90 a month and it seems they go up in price little at a time before you know it your paying 150 a month.
Horrible service and even more horrible Customer Service. Their IT Support team is clueless. Far more commendable to help and resolve the issues customer face instead of blaming them in order to save themselves.
It’s okay but they have a lot of internet issues and take their time to fix it but still want their money and they will shut your service off if you’re a day late.
No showed for upgrade appointments for several weeks, on hold for almost an hour at times and not able to upgrade from 20mb Making work from home and And e learning nearly impossible due to being kicked off repeatedly.
Worst Internet experience I’ve ever received. I’ve called multiple times for them to fix the constantly dropping Internet and every time I recieve some excuse and a fix that seems to only last until I get off of the phone with them. Extremely disappointed.
Higher rates for already low performance with daily service interruptions and slow speed. If you disconnect you will have to drive to one of their sparse locations to return your equipment before they will disconnect you.
Sucks. Very few channels for the price. Half the time it cuts out on widescreen. Channels completely stop coming in for an hour or more. The information on movies isn’t even right. And what is with those stupid upside down question …
These people have had a “temporary” line in my yard leading to a neighbor’s house for a month. Called several weeks ago, cable was not removed, and I tripped over it last night. Called today to report an accident, now they won’t return my calls. STAY AWAY!!!
We have been having trouble with them for a awhile now, started with Super Bowl weekend, no TV called tech people and they said they didn’t know what was wrong, turned out the people at the office hadn’t canceled our second tv hookup so …
By far the worst internet and service. They get you in cheap but after a few months the internet cuts out a lot and they start raising your bill bit by bit. My bill is now double what it was and when i call to cancell i have to wait 25min …
Worst internet ever. Been a customer for 3 years because there is no one else. Cant even stream 1 netflix movie on 1 device without freezing up. Spent 3k on my network hardware and still i can only pull 30 mb/s down (when its working) even …
Horrible service. I have no cell phone reception at my home and need a land line bad. Originally they told me my phone would be on in 3 days. When it wasnt I started calling them and no one ever knows what’s going on or when it will be on. …
My little brother moved in a few days ago and as were trying to set up his cable and internet, we were put on hold by a girl of Caucasian decent. She argued with her boyfriend and proceeded to use the N- word with whatever conversation she …
Terrible service. The TV and internet is out frequently. You have to be your own technician and be in need of service calls. The service folks on the phone can’t seem to fix problems either. The new CCI is a joke! Bait and switch for more money than quoted. Don’t be fooled by this service. Run to a competitor!!!!
I waited two months for a service appointment. Took the day off and waited all day. They never came. They didn’t have time and pushed me off until the next day. I took the next day off – waited all day – nothing no calls. Nothing. Finally …
Worst internet provider possible, several months of intermittent service, no billing adjustments. Asked for tech to come and replace components. Being told I need to provide them with three days to be available at home. So I need to take …
nice people on staff here that were happy to help me when returning my modem after my contract had ended. I no longer needed service at the address, so I had it disconnected. their service is somewhat dependable and usually promptly fixed when the have an unteruptuon. overall a very good experience!
Internet has been out for 2 days. Service is always getting interrupted and can not upgrade anymore. No one else can Service my house or I’d switch in an instant.
I have had this service for 3 days and I regret it more than anything. The WiFi doesn’t give the correct speed and takes forever to load anything. On top of that it disconnects many times without cause. Save your self and use hot spot on …
Have tried to lower costs by eliminating video service( it’s a bit choppy and freezes). Was told next bill would be lower, then a few minutes later it would be higher. A month later after returning equipment that day bill is still the …
I have Mediacom. Consolidated communications put in a new fiber optic cable through my back yard. Ever since my internet has been going in and out. Mediacom came and looked at the box in the yard and found where C. C. Damaged my wires in …
Bad Service. Costly contracts that are hard to terminate. Internet speed is slow. Found a local service that had a less monthly cost for 3 times the speed
Terrible!!!
Terrible service
Good service
Friendly service
Smh
Too high priced
Staff is helpful
Customer service is great
Poor service. WiFi
Friendly staff. Always very helpful.
Excellent internet around coles county
Bad customer service and even worse internet connection
If I could give zero stars I would.
Internet is terrible. Keeps going out. I dont recommend to anyone.
Very slow
Worst service. Been waiting for over a year for a new Internet line to be ran.
Decent prices but shotty service about 20% of the time
Great service over the phone and in office, love my internet btw.
We just wanted internet, but everything is down right now!
Worst customer service. Put me on hold for 20 minutes and still no answer. Ready to hang up.
Worst customer service worst internet ever looking for another provider Ben with this company since 2006 and been treated very unfairly
good Internet speeds and reliability in Arthur. had Internet for one year and never had a problem.
They took over $300 from my checking account for equipment costs that I had already returned to them.
Internet always going out or have to restart wifi. Started out paying like 90 a month and it seems they go up in price little at a time before you know it your paying 150 a month.
No internet for a third week. Haven’t had this service very long at all but can’t cancel either without paying a huge cancellation fee. What a joke
Just waiting for that fiber…
Horrible service and even more horrible Customer Service. Their IT Support team is clueless. Far more commendable to help and resolve the issues customer face instead of blaming them in order to save themselves.
It’s okay but they have a lot of internet issues and take their time to fix it but still want their money and they will shut your service off if you’re a day late.
Don’t know why they call it Consolidated Communication… absolutely no human contact. Web site is a joke
No showed for upgrade appointments for several weeks, on hold for almost an hour at times and not able to upgrade from 20mb Making work from home and And e learning nearly impossible due to being kicked off repeatedly.
Worst Internet experience I’ve ever received. I’ve called multiple times for them to fix the constantly dropping Internet and every time I recieve some excuse and a fix that seems to only last until I get off of the phone with them. Extremely disappointed.
Higher rates for already low performance with daily service interruptions and slow speed. If you disconnect you will have to drive to one of their sparse locations to return your equipment before they will disconnect you.
Sucks. Very few channels for the price. Half the time it cuts out on widescreen. Channels completely stop coming in for an hour or more. The information on movies isn’t even right. And what is with those stupid upside down question …
Good service friendly
These people have had a “temporary” line in my yard leading to a neighbor’s house for a month. Called several weeks ago, cable was not removed, and I tripped over it last night. Called today to report an accident, now they won’t return my calls. STAY AWAY!!!
We have been having trouble with them for a awhile now, started with Super Bowl weekend, no TV called tech people and they said they didn’t know what was wrong, turned out the people at the office hadn’t canceled our second tv hookup so …
By far the worst internet and service. They get you in cheap but after a few months the internet cuts out a lot and they start raising your bill bit by bit. My bill is now double what it was and when i call to cancell i have to wait 25min …
Worst internet ever. Been a customer for 3 years because there is no one else. Cant even stream 1 netflix movie on 1 device without freezing up. Spent 3k on my network hardware and still i can only pull 30 mb/s down (when its working) even …
Horrible service. I have no cell phone reception at my home and need a land line bad. Originally they told me my phone would be on in 3 days. When it wasnt I started calling them and no one ever knows what’s going on or when it will be on. …
My little brother moved in a few days ago and as were trying to set up his cable and internet, we were put on hold by a girl of Caucasian decent. She argued with her boyfriend and proceeded to use the N- word with whatever conversation she …
Terrible service. The TV and internet is out frequently. You have to be your own technician and be in need of service calls. The service folks on the phone can’t seem to fix problems either. The new CCI is a joke! Bait and switch for more money than quoted. Don’t be fooled by this service. Run to a competitor!!!!
I waited two months for a service appointment. Took the day off and waited all day. They never came. They didn’t have time and pushed me off until the next day. I took the next day off – waited all day – nothing no calls. Nothing. Finally …
Worst internet provider possible, several months of intermittent service, no billing adjustments. Asked for tech to come and replace components. Being told I need to provide them with three days to be available at home. So I need to take …
nice people on staff here that were happy to help me when returning my modem after my contract had ended. I no longer needed service at the address, so I had it disconnected. their service is somewhat dependable and usually promptly fixed when the have an unteruptuon. overall a very good experience!
Internet has been out for 2 days. Service is always getting interrupted and can not upgrade anymore. No one else can Service my house or I’d switch in an instant.
I have had this service for 3 days and I regret it more than anything. The WiFi doesn’t give the correct speed and takes forever to load anything. On top of that it disconnects many times without cause. Save your self and use hot spot on …
Have tried to lower costs by eliminating video service( it’s a bit choppy and freezes). Was told next bill would be lower, then a few minutes later it would be higher. A month later after returning equipment that day bill is still the …
I have Mediacom. Consolidated communications put in a new fiber optic cable through my back yard. Ever since my internet has been going in and out. Mediacom came and looked at the box in the yard and found where C. C. Damaged my wires in …
Internet speed is no where near what I am allegedly paying for. I have to deal with it at home and at the office, where it is intermittent.
Bad Service. Costly contracts that are hard to terminate. Internet speed is slow. Found a local service that had a less monthly cost for 3 times the speed
O/10 Just keeps getting worse every year! Can’t wait for my contract to be over so I can sign somewhere else! And the customer service is terrible