The Conway Corporation operates the city-owned electric, water, wastewater and cable television utility services for the citizens of Conway, Ark. It has been a part of the Conway community since 1929 when the Conway City Council first franchised the corporation to operate the city’s electric light plant. It is extremely proud of the work it does for the citizens of Conway, and it is just as proud of the people who do that work. The company feels that its personnel are some of the most dedicated and professional individuals any company could hope to employ. These men and women have committed themselves to providing the Conway Corporation’s customers with the very best utility services available at the smallest cost possible, and they do it 24 hours a day, 365 days a year.
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
| Friday | 8AM to 5PM |
| Saturday | Closed |
650 Locust Ave, Conway, AR 72034
(Translated by Google) To 100
(Original)
Al 100
(Translated by Google) Very good attention nice😉👍👍👍👍
(Original) …
If you don’t mind almost daily service outages for hours at a time…daytime, nighttime, anytime doesn’t seem to matter…Conway Corp Internet is the ISP for you! This is a complaint shared by family, neighbors and friends in Conway. Not a new problem either…think years.
Their Monopoly on Conway allows them to overcharge & lie to customers.
Always helpful!
Lame
Helpful service.
Great
Thank you Conway Corp.
Good service
Nice people, friendly @helpfull
bad customer service and horrible communication skills
Quick drive thru service
I am a friendly person yet the customer service representative was rude and provoked a feeling of discomfort.
Internet service is absolute garbage. Literally doesn’t work half of the time.
Internet support staff is so helpful!
Nice having everything on one bill. Very good customer service.
Great company that provides several great home services.
Amazing customer service, fast reliable Internet, and great prices on everything.
customer service is awesome and they have always worked with me
Do not go with this place wifi been resetting it self for the past three days and they aren’t dont anything about it
They have always been helpful and their rates are good!
Each time I’ve spoken with the people there, they have been extraordinarily friendly and helpful.
power goes out the wait 2 or 3 hrs to fix it putting the rich before the poor
Refused to work around my work schedule to install internet and had the audacity to tell me I better take a day off
Best customer service in town. Thankful for every service they provide.
There is nothing i like about it. If i had a option i would take it no matter how bad just to get away from this expencive monopoly.
It sucks
terrible customer service
high prices …
All I can say is they are excellent. Nothing Falls below expectation, and they have a great customer phone service
Best ISP in Arkansas, and I’ve worked with most of them.
Big building Google needs to update it directions
Conway Corp. So the best as all my elderly friends in surrounding counties are jealous.
Very sweet staff
My experience has been great with Conway Corp. Good service and friendly staff.
Henry H.
Conway
Fixing your overthe Phone payment system for the love a God!
They were very helpful in me getting my deposit and power turned on
Terrible. Makes me not want to live in Conway! Price rates are terrible and staff is very unfriendly and uncooperative.
I was in and out quickly. The 2 years I lived in conway any issue I had was taken care of quickly.
Conway Corp is the best. No question. 1 gig internet is LEGIT
Have been a customer for 20 years. Excellent value. Extraordinary service. Fast to fix weather-related problems.
Great services at great prices. Happy, helpful staff that go out of their way to help. Best internet I’ve ever had, fast, always on and ready.
I’ve never known of a better utility company. Our city is blessed to have Conway Corp.
Excellent services provided at an excellent price. Conway Corp is one of the reasons I would not ever want to move anywhere else.
Worst customer service ever had in my life they make me go so many times there for stupid reasons they don’t care if you are bringing new business in town to halp you out , I don’t know the menagment do they see what kind of people working …
They love taking your money
But good people
They are not willing to work with you sent me a 267$ bill for january i have never had a bill that high and they said january is the coldest month of the year and i asked them if they averaged my bill this month they said no but then later …
Did you know they will rob you if you forget to cancel your account when your lease ends? Had to pay utilities for an empty apartment for 2 months.
Not sure how this utilities company works because of the anti-trust and laws governing Monopoly, but this is the only gig in town. Don’t like it, don’t really have a choice to not use it. ‘merica
Conway Corporation is great! Compared to other cities, the price is very cheap. Its one of the best advantages of living in Conway.
Over-priced company with a monopoly on the town. You want water? Go through Conway Corp. You want Electric? Go through Conway Corp. You want internet? Go through Conway Corp and be prepared for the old outdated broadband.
Scheduled an appointment for internet install in person and had the employee write down the date/time of scheduled appointment. They never showed or called. I called to find out and they said it was scheduled for a different day and time over a week later. Completely incompetent a the most basic of tasks
Cable is ok, prices are ok, WORST INTERNET SERVICE EVER! I even tried upgrading to their best package and it drops connection constantly. I’ve had to call several times to get our connection reset. Going to try and look into other options.I rather pay more money and have reliable service
WOW my review was taken down the awesome part is I can keep posting. Wish I could give no starts. But they don’t let you. They are not willing to work with anyone and when I asked the lady if they did anything for vets she just laughed …
Love, love, love Conway Corp. In all the years I’ve used ya’ll, I have had nothing but wonderful experience. And the prices can’t be beat. Thanks!
Absolutely horrible internet service. We pay for 50 down, and regularly get less than 1. Calls to the support line only ever have me reset the modem and router which never fixes the issue. It’s hard to understand how a company can offer a service it obviously can’t provide.
Their customer service representatives are rude and to be honest, incompetent. Also, my service gets throttled to 1/8th its advertised speed on a regular and frequent basis. The only reason they get 2 stars is because they are actually on par with any other internet provider I’ve dealt with.
It is the worst company I have seen, they charge too much for the internet and also for electricity, it is very, very expensive. I am looking for a way to change companies because I think they are stealing from me.
I just called to ask about my current bill and was helped by Dan! He was so nice, and VERY helpful. He got everything taken care of, and told me step by step what to do! If you ever have any questions, ask for Dan!!
Utilities are the cheapest ive seen anywhere and no matter what you hear the internet isnt that bad. i used to think it was until i found out my router and modem were badly outdated. since i upgraded both i havent had a problem. not to …
100% a money hungry corporation. employees can simply say whatever they’d like to you and if it turns out to be wrong, you still get to pay the fees!! they can just deny it ever happened!! and although this does not affect me, i find it …
I understand I owed them, but they could of at least told me that before i was needing service. They was not trying to get ahold of me to cooperate with the situation until I needed service. Or until they needed my money. I just didn’t …
Why am I paying higher prices every month for poorer quality internet?
I have the $100 a month internet service, with the router/modem combo that conway corp “provided” that is suppose to give me the best results and I am constantly seeing Connected, No Internet Access displayed. I have to power cycle the …
The people working there are totally nice and everything, the internet speeds are 0/10. Very very frustrating, nothing seems to help. Concorp is great for water and electric and everything EXCEPT INTERNET.
Conway Corporation does not care about their customers. There was a time when I was going through some financial issues and needed extensions. It shocked me when I found that they only give two extensions annually. This is very …
Conway corp has provided the WORST internet I have ever experienced I have been here for 3 and a half years and honestly cant think of a 2 day span where I have had usable internet even on a 6s Iphone….I lived 40 miles out in the middle …
I still have this service, but not because they are a good ISP. Their customer services is wonderful. It is easy to get a hold of someone and they are quick to respond to problems. However, that being said, having the 50MB download and 3MB …
Best company I’ve ever used! Hundreds cheaper than other companies and immediate service always!
We had our WiFi set up and it worked for 2 days. When it went out, I called customer service. They had me try a few different things but it still didn’t work. They basically told me I was out of luck and there was nothing I could do. …
I don’t get a monthly bill for some reason, I’ve called several times to get one, but to this date the only way I know how much to pay is if I remember to call a head, deal with a ton of automation, empty promises to help that always …
Conway Corp is not concerned about the pandemic and the people affected. All they care about is their Money, and that’s sad in the climate we are currently living in… People are leaving Conway for this very reason. I don’t blame them!!! Horrible!!
Usually, the staff is friendly, quick and helpful. Today was horrible! Drive-thru only open. The wait in line was over 30 minutes! The only words out of the teller’s mouth was, “Can I have your I.D. to look up your account?” after she …
Had to get a new service for a restaurant. They were very helpful and quick to process the transaction so we did not loos seevice. Only complaint is the very large deposit. With all the problems COVID has created yfor business you would hope they would relax the old policy to keep businesses starting and going.
As a small business owner 100% reliant on internet access, I’m extremely disappointed with Conway Corp. …
These people DO NOT care about their customers. I moved across town and requested to have my services transferred, I was told by a Conway corp rep that would not be a problem and I would NOT have to pay the activation fees all over again. …
I really feel that they are taking our money in this city!! We are paying for that new building with them uping our bill every month!! We should have the option to use energy here in Conway!!! The only pro about Conway Corp is that we …
Very disappointed in the fact that they do not report your good payment history to the credit bureaus. I’ve made every payment on time for the past 2 years and Experian shows absolutely no history of any of them. I’m sure if I were delinquent they would be very quick to tell Experian all about it. Very bad business practice.
I’ve lived in Conway for 2 years and had Conway Corp the whole time. My husband and I love it! We had AT&T for internet for a while but our price was about to go up, so we switched to Conway Corp for internet, I’ve never had a problem with it.
I’ve been harsh on Conway Corp in the past, but I’ll give credit as well. I was having internet issues and they sent out a technician the same day. Aaron Reynolds was professional, efficient, and a real trooper. He had to wear a mask in …
I wish I could give this company zero stars. I had just moved to Conway a few days ago with my boyfriend and I am in the middle of my last semester in college. I prepared ahead of time with my assignments so we had enough time to install …
Conway Corp has always been fair to me. If I need a few extra days to pay its no problem. Dan and the ladies who work in customer service are greay
This is a non-profit utility who takes good care of their customers. We have been without power for about 4 hours in 8 years. Crews have been out in the middle of a storm and reset our switches. Customer service is great. We also save about 25% on our total household utilities over what we used to pay with for profit utilities.
I have moved around a lot and have used several different services in the past; and I really love having Conway Corp. First, they have been the most reliable electric service that I have ever had. I previously lived in Entergy’s service …
I haven’t really had a bad experience with Conway Corp in the few months I’ve been with them. The only thing I’ve found annoying is that you can’t pay your bill online with a credit card without incurring a fee and sometimes prorated amounts on my bill can get confusing. Otherwise great experience!
absolutely fantastic company. affordable prices and an impressive range of service for internet and cable. the support staff is extremely friendly and accommodating, and field technicians also polite and knowledgeable. the people of Conway …
They have some of the best customer service I’ve come in contact with! Good customer service is almost a lost art. I am so glad that we live in Conway where we have the opportunity to experience an electric company that truly serves its customers. An added perk is the reasonable prices!
They are a good utility company with great electric rates. The water rates are also good, although wastewater is high. The internet pricing tiers have been recently updated and offer a good balance of price and speed. The TV service is …
Since I first moved to Conway nearly eight years ago, I’ve been pleased with Conway Corporation’s services. My husband and I recently switched our Internet service to Conway Corporation, and although it is still being installed as I write …
The service, reliability, cost and customer service that Conway Corp delivers is by-far the best. As being a Conway Corp customer for over 13 years, I have nothing but kudos to CC and everyone driving around a beat-up Conway Corp truck! …
I’ve been with Conway Corp for, almost 9 years. When my wife and i purchased a home, we looked for homes that were in the Conway Corp service area.
We feel very fortunate to be a customer of Conway Corp. I am so glad that i am …
Yesterday morning we heard a really loud bang in our back yard and then no electricity. I called Conway Corp to report the outage and talked to a very nice gentleman who after getting my name and address told me that their system had …
I absolutely LOVE Conway Corp. I don’t know what other people are talking about with the rude customer service and high prices; they are wonderful compared to other cities I’ve lived in. Anywhere else in AR you’ll probably pay 2-3 times …
I hope nobody wastes their money on this. We moved to Conway in January and sadly chose Conway Corp WiFi/internet over AT&T. Now we will be switching over to AT&T because the countless times we have called Conway Corp about the router/modem …
I have used Entergy and some other electric companies in the past. I think Conway Corp by far has the best pricing I’ve ever seen from a utilities company and very easy to deal with in my honest opinion. Especially handling issues and …
Conway Corp has been so good to us since moving here a year and a half ago. They always provide exceptional service. I requested a letter of credit needed for a loan and Takenya Flack was on it! She was polite and professional on the phone, and got that to me right away. Love this service!
Yesterday, James Bugg, a computer expert made a house call and put me back on the computer highway. My iPad had problems and the UbreakitIfixit shop advised contacting Conway Corp. Mr. Bugg fixed my iPad. My iPhone didn’t like my password …
I was a customer for seven years. They were always willing to assist. My electricity bill was always reasonable. I moved to Benton and oh how I miss the rates for Conway Corp. The only disadvantage is the time frame it take to get your refund issued from the deposit you pay at initial visit to open new account.
Had a decent experience with Conway Corp until I had to move out of Conway for a new job. We signed up for a security package with them because it was reasonably priced and someone mentioned a contract, but didn’t really explain what that …
If you are looking to pay money every month with nothing in return this place is for you! I pay for internet and they do not help fix it at all. I bought a router from them and I’ve been calling for the past two weeks about how my WiFi is …
In short they just suck. Entergy is way more efficient and cheaper I wish I didnt have to use this company but my apartment complex forces us to.
We pay top dollar for this internet provider. We’ve had them come out god knows how many times now in the past 8-9 months, they’ve replaced our gear, “sped up” our internet, and has the audacity to say, “everything should be working right …
Use any other service besides this one. No your bill isn’t cheaper. Look at your statements. Your billed 13 times a year. 28 day billing period.
I never understood why people think Conway Corp is so great. They bundle all of your utilities together…so what. The internet is average to below average for the price ($50 for 50 MBPS) compared to others like AT&T (if you can get fiber …
Price increased more than I was told. Only saw a small increase to cable but internet went up $20/mo. Customer service associate gave me little information as to why. Told me they stopped doing bundled prices. Tried to email customer service and keeps taking me to PayPal site to give Conway corp money😡 …
Today we received exemplary service at my dental clinic from Justin Moore and his team. They did a phenomenal job at installing our new security system and cameras, explaining the process very thoroughly and answering any and all questions …
I love Conway Corp. The rates for their services are very reasonable. I’ve lived in Conway for 5 years and can count on one hand how many times I’ve lost power. When I have lost power, service has been restored promptly. I have also never had any trouble with their internet service.
Conway corp, stop commenting on peoples reviews telling them to call the helpless customer service reps that have very minimal technical experience. Fix your network inconstancy, and give your customers a better experience. You know that …
Reasonable prices, great service. My new cable modem wasn’t connecting, so I shot ConwayCorp an email a little before 9 PM on a Sunday to ask if they needed my MAC address. They responded within 10 minutes, I sent them my MAC, and I was up and running within 15 minutes of my original email. At 9 PM on a Sunday night!
went in to set up utilities for my first apartment and Tressie was amazing! super helpful and explained everything in detail. if you can, ask for her!
No staff person can ever answer specific questions nor claim they know whose calculating what resulting in the mysterious “POWER ADJUSTMENT”math for huge fees. Yet we never seem to see the “”reported credit “” in our billing. …
Conway Corp use to be amazing. I think I can speak for a lot of people when I say over the past 2 months I have noticed ridiculous amount of increase on our bills with poor quality service. I really hope the company fix this