Cool Springs Surgery Center has been and remains dedicated to providing high quality outpatient surgical care in a convenient and comfortable … See more
Great staff, very professional , proficient , and a happy go lucky staff . They made me feel less nervous about my procedure too . Best experience ever !
They will rip u off. If you say self pay its 1500, and if you say insurance it’s 5000.00….. Just remember if you have a high deductible don’t tell them you have insurance. Be a self pay. it’s cheaper. And you wonder why insurance is the price it is.
Im sorry, I posted this for the wrong surgery center. Franklin surgery center is where we actually were. I was confused because it was in cool springs. I have not been to Cool Springs Surgery Center. Franklin Surgery Center is absolutely horrible.
Our appointment was for 1:15pm and we had a 3 hour drive to get here. Their office called early in the morning and said there had been a cancellation and if we could get there by 12:00pm we could get in early. We arrived at 11:30am by rushing. My wife was finally called back at 2:00pm. I guess we should not have rushed.
I had my strabismus eye surgery done here in June 2015 the staff was very helpful and super friendly even as a young adult you can still get nervous which I was and they took great care of me there and after surgery I wasn’t rushed they let …
This was by far the best surgery experience I have ever had From check in to check out All staff were professional , compassionate and informed me of all necessary information answered all my questions and made me feel well taken care of …
I almost died twice during surgery here and never had the procedure done due to this. Then they send me a bill for more than what I had agreed to pay after a $150 deposit. Guess it’s more expensive if they have to save your life!
I was very impressed with this facility. It was very clean and safe. I felt well taken care of pre and post operatively by exceptional medical staff. I would highly recommend using this facility if it is an option for you .
I have had three procedures performed at Cool Springs Sx Center and each and every person involved in my treatment and care were professional, knowledgeable and caring.
I was amazed at the level of professional care that i received during my initial visit. Everyone was very personable and took away any concerns, fears or insecurities that i may have had. I would highly recommend this place for anyone looking for the best individual experience at a medical facility.
So, my mother and I went to the wrong building and Ryan’s was the first face we saw. He helped us out and was SO friendly and just upbeat! We were both super appreciative and so glad his was the first face we saw!
They treat me super good. I was so scared about general anesthesia but they answered all my questions they were super nice with me all of them. Thank you so much! And my doctor is an angel Dr Montville thank you so much for all.
Everything was done very professionally. There were nurses for each speciality who explained each step of the surgery. All was done very efficiently, including escorting me to the car waiting to pick me up.
Dealing with the billing department has been an ongoing purgatory. I was given a nearly three thousand dollar bill two days before my scheduled surgery, and I had to agree to a six month payment plan at once or be denied my procedure. …
Everyone was really great from the moment I walked in until I was walked out after my procedure. You are made to feel relaxed and cared for. Highly recommend this facility!
If I could leave this place no stars I would. This review is solely based on one nurse in recovery. I had a septoplasty done yesterday and when I woke up I was in extreme pain, to the point I couldn’t handle it. I was crying badly and I …
Personnel was great. My biggest complain are the charges! Over $6000 facility charges (plus physicians and other charges were separate), although I was in and out in less than two hours, used same operating room for two procedures. If I …
Staff and doctors were great. Like many other people, my issue is with the billing. I asked what my payment would be before the procedure. They told me and I agreed. I was shocked to receive a total of 3 bills a week later. Be sure to ask about “any and all” bills that you will receive after your procedure. Get it in writing!!!
I had a great experience. I was there for cataract surgery with Dr. Nathan Podell, Vanderbilt Eye. Nurses were very attentive and surgery went very smoothly. Will be back this week for my other eye.
Terrible billing and waiting experience. I had to wait 3 hours because they hadn’t authorized my insurance despite me calling ahead of time and then calling me for the insurance info the day prior. No communication was made until after 1.5 …
I highly recommend Cool Springs Surgery Center. Everyone there took great care of me before, during, and after my procedure. Everyone was so caring and friendly. I cannot praise them enough.
My experience was very streamlined and smooth. The staff was polite, kind, and worked efficiently. Kena was the nurse who checked me in and she did a great job.
I took a neighbor to this place for a procedure. She was going to be sedated and someone was supposed to remain there and drive her home. When we arrived a bit early, we were advised that I could not stay there. The person in the lobby was …
Excellent experience from start to finish. The appointment process, the prep for the procedure, the day of arrival, the procedure and recovery was so smooth and done with 1st Class treatment. Highly recommend Cool Springs Surgery Center.
I thought they did a great job but I had only been out of surgery for 20 minutes from a tonsillectomy and they were rushing me out the door since it was nearing 5 o’clock. The surgery recommended 2-3 hours recovery time in the hospital with an IV so I’m pretty frustrated. Other than that great people and the surgery went well.
Very easy process with my hernia procedure. All of the staff were fabulous and the facility was in great shape. Would recommend to anyone using this place for any medical needs.
I’m giving this facility a good review because my wife and I have both had important outpatient procedures here, with a positive experience from front desk to discharge. Note that one should always ask billing questions of any healthcare …
Was very nervous about cataract removal but everyone was super nice and explained everything as the procedure was done on me and my wife. Don’t think we could find a better place or a better doctor (Jeffrey A. Kammer ).
I had a good experience here. Everything went so smooth I was here for 6 hours when I woke up we left right away. They also sent me a get well card. My nurses were very nice. Susie was so nice to me and upfront about everything that was going to happen and aftercare. Anesthesia nurses were amazing!!
this is an awesome surgery center. the great experience starts when you check-in and continues well through when you get home. i love the call after you get home a day or so after your procedure to check on you to make sure you are ok. great touch everyone!
Great experience. From the front staff to the OR and PACU, I was treated with the utmost respect. I was given all the time needed for recovery, all questions answered and felt like a patient, not a paycheck. As a RN, I understand the …
I had a minor procedure here in 2016 and the staff team provided exceptional care! It was not an easy recovery but everyone working at Cool Springs Surgery Center was very helpful and compassionate. Thanks again for the outstanding care.
Cool springs surgical center was the greatest, the staff made me feel at ease and comfortable prior to surgery the surgeons or stellar a great experience if you have to have surgery there is no place in Nashville that I would recommend them Cool springs surgical center.
Professional, caring, attentive from the second I walked in to the time I left, to include followup after getting home. Lots of communication with the doctors and staff, and I felt like I was getting the best care possible the entire time I was there.
I received absolutely the best care ever!! Everyone was kind and attentive. A great team of professionals that made me feel secure and comfortable. Highly recommend!! Deborah Ramsey
I am a Veteran that went in for Strabismus Surgery. I had Dr. Sean Donahue perform the Surgery, he is a very very nice doctor, and person, has a great sense of humor. Would highly recommend to anyone! Staff was awesome, put up with my butt …
I had a procedure there in April and the staff from the front door, to pre-op to OR and Recovery were kind, considerate, professional and caring. I may have been one of the last patients there but was not rushed put the door at all. My …
Very nice and kind staff from reception to discharge! All administrative, RN/LPNs, MDs, PA/NP… All were absolutely great! Even with my pre-procedure anxiety and post-procedure, medication induced, happiness, it was nice to see everyone …
I loved everything about this surgery center. I’m going back for my second surgery this week and looking forward to another positive experience. Dr. Podoll and his entire staff are amazing.
I highly recommend Cool Springs Surgery Center! The nursing staff eased my fears & answered questions in a friendly and professional manner. The wait time is not long, which really helps when the patient is anxious. The facility surpasses …
I am a practitioner, manage surgery centers, and an accreditation surveyor. I can truthfully say my wife an I have always have received competent, safe, respectful and personalized care here starting with the preoperative call though …
Great experience at the Surgery Center! First time having surgery anywhere but Vanderbilt Hospital but would certainly do it again here. RN Christine in pre-surgery was excellent! I’m a hard stick and she got a vein first try and no pain! 5 stars!
My experience was extremely positive in every aspect of my surgery. My surgeon, Dr Jeffrey Kammer, Vanderbilt Eye Institute, was superb and I would highly recommend him for cataract surgery. My results were very successful and without any negative issues.
I had a great experience from beginning to end. I definitely want to give a shout out to Christine for her bubbly personality and making me feel comfortable since this was my first colonoscopy. The next shout out is for Allison. I …
Dr. Sean Donahue’s surgery was a success. It essentially changed my every day life. Not only was he amazing, so was my pre-op and post-op nurses. They made sure I was comfortable and had everything I needed. Lastly, the anesthesiologist …
All the staff at Cool Springs Surgery Center provided exceptional care for me during my recent procedure. They answered all my questions and each of the team members was not only efficient but also displayed concern for my well being. I highly recommend Dr. Podall and his team
Amazing staff and pleasant experience, for a not so pleasant procedure. I will request this facility going forward with all providers. Communication was great and there was a feeling of genuine care. As someone who works in healthcare, really nice to see people that enjoy their work and have a passion for the care being provided.
First time having surgery at the surgery center (5th surgery all together) I will say this place did an amazing job. The nurses and anesthesiologist along with the surgery techs were amazing! All questions and concerns were answered and I …
The staff was awesome however the billing department has been a nightmare!
I was diligent to get my insurance company to approve and provide my cost part of the procedure, prior to the day of my surgery. I was told I was to pay $700 …
My husband has had surgery at the surgery center several times. Everyone involved has been very professional, knowledgeable and caring. The facility was spotless, sanitized and all precautions taken to be germ-free. Dr. Groth and staff are the best!
Each person that worked with me on the day of my surgery was so kind and patient. They allowed me to ask questions and answered them fully. They also treated me respectfully and made the experience as pleasant as possible. I would highly recommend them!!!
Cool Springs Surgery Center did an excellent job with my Cataract & Glaucoma surgeries on 4/11/2022 and 5/2/2022. Thanks for everyone who assisted me during these two surgeries!
Fantastic experience at Cool Springs Surgery Center!
The staff was extremely friendly, knowledgeable, caring and proficient. I was pleased that my procedure was completed in a timely fashion. The treatment team …
The facility was spotless! The staff from the front desk to the surgical staff was second to none. A special shout out to my pre op Nurse Jenny. I’ve had several surgeries thus several pre op nurses and Nurse Jenny made a impression..
Excellent in every way! Very nice and knowledgeable front desk staff, nurses, anesthesiologist and Dr.’s. Super nice atmosphere, exceptionally clean! Best experience ever at an Outpatient Surgery Center! A special shout out to Dr. John Matthew Corey!👏👏👏👏👏👏 …
The medical staff and the surgery center exceeded my expectations. Each person prepping me for surgery, attending or participation in the surgery made a point of introducing themselves and explaining who they are and what role they are …
Over the past several years I’ve had five procedures done at Cool Springs Surgery Center. I’ve always been treated with respect and dignity while there. From checking in, to pre-op, to the operating room and recovery, I’ve felt I’ve been in …
Highly recommend the Cool Springs Surgery Center for outpatient surgery. The staff were professional, caring and I felt comfortable and well taken care of. They communicated with me along the way and helped me to feel at ease.
This office is always welcoming, professional and patient centered. The one time I was nervous, 2 nurses explained my procedure and calmed my nerves. I recommend this office for mammograms, colonoscopies, or any procedure. I have been to …
I had the most positive experience from scheduling an appointment to walking out the door after surgery (to include followup phone calls on my status). The nursing staff was superior to none. Everyone I encountered was very professional …
The surgery center truly rates 5 stars. The front staff was friendly and professional. The nursing staff and doctors were top notch and answered all questions both before the surgery and after as if my wife was the only patient there. The …
Very professional crew. I felt like the personnel worked like a well oiled machine however very pleasantly. I was treated respectfully and have only the highest regards for Cool Springs Surgery. I have been many times over the years for various procedures and all have been good experience’s.
I had a colonoscopy. Very
stressed and apprehensive..all staff were friendly, reassuring, and answered all my questions with patience and understanding. I had the same team from from …
Dr. Rachel Sobel preformed surgery on both my eyes to lift the lids and provide less impaired vision for me. She was incredibly personable and kind from the moment of the initial evaluation to the follow-up visit. …
I am new to the Tennessee area and this was my first procedure since moving here. And, I am a nervous flyer when it comes to medical procedures and doctors in general. I have to say that every one here gave me personal service. The nurses …
To the front staff, to my nurse Kelley, to the anesthesia team, along with Dr. Johnston thank you! What a phenomenal experience the entire process. I had a tonsillectomy and I’m glad I picked Dr. Johnston and this facility.
Can’t speak highly enough of this Surgery Center and their staff. Every single person was absolutely wonderful! Thank you to Jenny in Pre-op! So sweet, comforting, friendly, and supportive! Thank you to Carolyn, Melani, Carol, Karina, & …
I just got a procedure/ surgery done here yesterday and I am so thankful that this is where I got it done. Everyone takes such good care of you and makes sure you’re aware of who they are and what role they play in your procedure. All of …
Dr is too slow to respond back to you
Great service…very friendly staff!
Very efficient, clean, and wonderful staff!
Very professional yet personable experience.
Great place! The entire team is top shelf!
I have some screening procedure here. No pain, no uncomfortable.
Great experience. The center is run by professional peoples.
Kind and caring, professional. I had a good experience.
It was great. Everyone very kind and attentive.
Excellent service with a kind, caring staff!!
A professional and dedicated facility that ensures there standard of care is beyond reproach.
Great staff, facility and experience. Thank you for caring so much!
The staff was friendly and knowledgeable. They finished the procedure quickly and effectively.
Nice place, but they appear to book everyone at the same time. Appt was at 9:50. Now almost 10:50 and still waiting!
Amazing staff and excellent care. I cannot say enough good things about them.
Polite, quick and helpful. They all did so great with my son who was have adenoids removed.
Great team, helpful, friendly and concerned, kept me informed about the process and timeline, made the whole process very easy.
Great first time there it was great great great all the way around everything was grrrrrreat. Love the place and people.
complete professionalism and courtesy to needs of patient in clean, safe environment
this was a great experience even though it was a colonoscopy! Highly recommend all the staff and doctors!
I’ve used Cool Spring Surgery Center 4 times and they were amazing each time.
CSSC does such a wonderful job of caring for their patience. My wife and I have always had a positive experience there.
Staff was wonderful – made me feel very comfortable and relaxed and kept me informed of everything.
Been there for a number of procedures. Always efficient and professional.
Great staff, very professional , proficient , and a happy go lucky staff . They made me feel less nervous about my procedure too . Best experience ever !
A really great experience for my procedure! Everyone was attentive, concerned and took great care of me!
Staff at this facility are so patient-centered and efficient. They make your experience as seamless as possible.
They will rip u off. If you say self pay its 1500, and if you say insurance it’s 5000.00….. Just remember if you have a high deductible don’t tell them you have insurance. Be a self pay. it’s cheaper. And you wonder why insurance is the price it is.
Im sorry, I posted this for the wrong surgery center. Franklin surgery center is where we actually were. I was confused because it was in cool springs. I have not been to Cool Springs Surgery Center. Franklin Surgery Center is absolutely horrible.
Had endoscopy with Dr King & staff. From check in to discharge all the staff were amazing. Nurses were outstanding , too !
Our appointment was for 1:15pm and we had a 3 hour drive to get here. Their office called early in the morning and said there had been a cancellation and if we could get there by 12:00pm we could get in early. We arrived at 11:30am by rushing. My wife was finally called back at 2:00pm. I guess we should not have rushed.
Everyone I dealt with while having surgery there was highly professional and sincerely caring. Well done!
I had my strabismus eye surgery done here in June 2015 the staff was very helpful and super friendly even as a young adult you can still get nervous which I was and they took great care of me there and after surgery I wasn’t rushed they let …
This was by far the best surgery experience I have ever had From check in to check out All staff were professional , compassionate and informed me of all necessary information answered all my questions and made me feel well taken care of …
Clean, friendly clinic with professional staff and surgeons. In and out with a neuro stimulator implant in one afternoon.
I almost died twice during surgery here and never had the procedure done due to this. Then they send me a bill for more than what I had agreed to pay after a $150 deposit. Guess it’s more expensive if they have to save your life!
I was very impressed with this facility. It was very clean and safe. I felt well taken care of pre and post operatively by exceptional medical staff. I would highly recommend using this facility if it is an option for you .
I have had three procedures performed at Cool Springs Sx Center and each and every person involved in my treatment and care were professional, knowledgeable and caring.
I was amazed at the level of professional care that i received during my initial visit. Everyone was very personable and took away any concerns, fears or insecurities that i may have had. I would highly recommend this place for anyone looking for the best individual experience at a medical facility.
Dr. Tran and her staff were fast, efficient, and caring. I would recommend this group to anyone having cataract surgery. They are excellent.
So, my mother and I went to the wrong building and Ryan’s was the first face we saw. He helped us out and was SO friendly and just upbeat! We were both super appreciative and so glad his was the first face we saw!
The whole group is very professional. Dr. Podoll and the nurses were wonderful. They made me very comfortable and the surgery went extremely well.
They treat me super good. I was so scared about general anesthesia but they answered all my questions they were super nice with me all of them. Thank you so much! And my doctor is an angel Dr Montville thank you so much for all.
Everything was done very professionally. There were nurses for each speciality who explained each step of the surgery. All was done very efficiently, including escorting me to the car waiting to pick me up.
Dealing with the billing department has been an ongoing purgatory. I was given a nearly three thousand dollar bill two days before my scheduled surgery, and I had to agree to a six month payment plan at once or be denied my procedure. …
Everyone was really great from the moment I walked in until I was walked out after my procedure. You are made to feel relaxed and cared for. Highly recommend this facility!
If I could leave this place no stars I would. This review is solely based on one nurse in recovery. I had a septoplasty done yesterday and when I woke up I was in extreme pain, to the point I couldn’t handle it. I was crying badly and I …
Personnel was great. My biggest complain are the charges! Over $6000 facility charges (plus physicians and other charges were separate), although I was in and out in less than two hours, used same operating room for two procedures. If I …
Staff and doctors were great. Like many other people, my issue is with the billing. I asked what my payment would be before the procedure. They told me and I agreed. I was shocked to receive a total of 3 bills a week later. Be sure to ask about “any and all” bills that you will receive after your procedure. Get it in writing!!!
I had a great experience. I was there for cataract surgery with Dr. Nathan Podell, Vanderbilt Eye. Nurses were very attentive and surgery went very smoothly. Will be back this week for my other eye.
Terrible billing and waiting experience. I had to wait 3 hours because they hadn’t authorized my insurance despite me calling ahead of time and then calling me for the insurance info the day prior. No communication was made until after 1.5 …
Out patient procedure at Cool Springs Surgery went excellent. All the staff was very professional and helpful. Kept me informed throughout.
I highly recommend Cool Springs Surgery Center. Everyone there took great care of me before, during, and after my procedure. Everyone was so caring and friendly. I cannot praise them enough.
My experience was very streamlined and smooth. The staff was polite, kind, and worked efficiently. Kena was the nurse who checked me in and she did a great job.
Cool Springs Surgery was very professional and the nurses made my experience so relaxing. I would highly recommend them.
I took a neighbor to this place for a procedure. She was going to be sedated and someone was supposed to remain there and drive her home. When we arrived a bit early, we were advised that I could not stay there. The person in the lobby was …
Excellent experience from start to finish. The appointment process, the prep for the procedure, the day of arrival, the procedure and recovery was so smooth and done with 1st Class treatment. Highly recommend Cool Springs Surgery Center.
I thought they did a great job but I had only been out of surgery for 20 minutes from a tonsillectomy and they were rushing me out the door since it was nearing 5 o’clock. The surgery recommended 2-3 hours recovery time in the hospital with an IV so I’m pretty frustrated. Other than that great people and the surgery went well.
Very easy process with my hernia procedure. All of the staff were fabulous and the facility was in great shape. Would recommend to anyone using this place for any medical needs.
I’m giving this facility a good review because my wife and I have both had important outpatient procedures here, with a positive experience from front desk to discharge. Note that one should always ask billing questions of any healthcare …
Was very nervous about cataract removal but everyone was super nice and explained everything as the procedure was done on me and my wife. Don’t think we could find a better place or a better doctor (Jeffrey A. Kammer ).
I had a good experience here. Everything went so smooth I was here for 6 hours when I woke up we left right away. They also sent me a get well card. My nurses were very nice. Susie was so nice to me and upfront about everything that was going to happen and aftercare. Anesthesia nurses were amazing!!
this is an awesome surgery center. the great experience starts when you check-in and continues well through when you get home. i love the call after you get home a day or so after your procedure to check on you to make sure you are ok. great touch everyone!
Great experience. From the front staff to the OR and PACU, I was treated with the utmost respect. I was given all the time needed for recovery, all questions answered and felt like a patient, not a paycheck. As a RN, I understand the …
The staff here is amazing. I had a great experience at Cool Springs Surgery Center. Keep up the EXCELLENT service you provide!
I had a minor procedure here in 2016 and the staff team provided exceptional care! It was not an easy recovery but everyone working at Cool Springs Surgery Center was very helpful and compassionate. Thanks again for the outstanding care.
Cool springs surgical center was the greatest, the staff made me feel at ease and comfortable prior to surgery the surgeons or stellar a great experience if you have to have surgery there is no place in Nashville that I would recommend them Cool springs surgical center.
Professional, caring, attentive from the second I walked in to the time I left, to include followup after getting home. Lots of communication with the doctors and staff, and I felt like I was getting the best care possible the entire time I was there.
I received absolutely the best care ever!! Everyone was kind and attentive. A great team of professionals that made me feel secure and comfortable. Highly recommend!! Deborah Ramsey
I am a Veteran that went in for Strabismus Surgery. I had Dr. Sean Donahue perform the Surgery, he is a very very nice doctor, and person, has a great sense of humor. Would highly recommend to anyone! Staff was awesome, put up with my butt …
I had a procedure there in April and the staff from the front door, to pre-op to OR and Recovery were kind, considerate, professional and caring. I may have been one of the last patients there but was not rushed put the door at all. My …
Very nice and kind staff from reception to discharge! All administrative, RN/LPNs, MDs, PA/NP… All were absolutely great! Even with my pre-procedure anxiety and post-procedure, medication induced, happiness, it was nice to see everyone …
I loved everything about this surgery center. I’m going back for my second surgery this week and looking forward to another positive experience. Dr. Podoll and his entire staff are amazing.
I highly recommend Cool Springs Surgery Center! The nursing staff eased my fears & answered questions in a friendly and professional manner. The wait time is not long, which really helps when the patient is anxious. The facility surpasses …
I am a practitioner, manage surgery centers, and an accreditation surveyor. I can truthfully say my wife an I have always have received competent, safe, respectful and personalized care here starting with the preoperative call though …
Great experience at the Surgery Center! First time having surgery anywhere but Vanderbilt Hospital but would certainly do it again here. RN Christine in pre-surgery was excellent! I’m a hard stick and she got a vein first try and no pain! 5 stars!
My experience was extremely positive in every aspect of my surgery. My surgeon, Dr Jeffrey Kammer, Vanderbilt Eye Institute, was superb and I would highly recommend him for cataract surgery. My results were very successful and without any negative issues.
I had a great experience from beginning to end. I definitely want to give a shout out to Christine for her bubbly personality and making me feel comfortable since this was my first colonoscopy. The next shout out is for Allison. I …
Dr. Sean Donahue’s surgery was a success. It essentially changed my every day life. Not only was he amazing, so was my pre-op and post-op nurses. They made sure I was comfortable and had everything I needed. Lastly, the anesthesiologist …
All the staff at Cool Springs Surgery Center provided exceptional care for me during my recent procedure. They answered all my questions and each of the team members was not only efficient but also displayed concern for my well being. I highly recommend Dr. Podall and his team
Amazing staff and pleasant experience, for a not so pleasant procedure. I will request this facility going forward with all providers. Communication was great and there was a feeling of genuine care. As someone who works in healthcare, really nice to see people that enjoy their work and have a passion for the care being provided.
First time having surgery at the surgery center (5th surgery all together) I will say this place did an amazing job. The nurses and anesthesiologist along with the surgery techs were amazing! All questions and concerns were answered and I …
The staff was awesome however the billing department has been a nightmare!
I was diligent to get my insurance company to approve and provide my cost part of the procedure, prior to the day of my surgery. I was told I was to pay $700 …
My husband has had surgery at the surgery center several times. Everyone involved has been very professional, knowledgeable and caring. The facility was spotless, sanitized and all precautions taken to be germ-free. Dr. Groth and staff are the best!
Each person that worked with me on the day of my surgery was so kind and patient. They allowed me to ask questions and answered them fully. They also treated me respectfully and made the experience as pleasant as possible. I would highly recommend them!!!
Cool Springs Surgery Center did an excellent job with my Cataract & Glaucoma surgeries on 4/11/2022 and 5/2/2022. Thanks for everyone who assisted me during these two surgeries!
Fantastic experience at Cool Springs Surgery Center!
The staff was extremely friendly, knowledgeable, caring and proficient. I was pleased that my procedure was completed in a timely fashion. The treatment team …
The facility was spotless! The staff from the front desk to the surgical staff was second to none. A special shout out to my pre op Nurse Jenny. I’ve had several surgeries thus several pre op nurses and Nurse Jenny made a impression..
Excellent in every way! Very nice and knowledgeable front desk staff, nurses, anesthesiologist and Dr.’s. Super nice atmosphere, exceptionally clean! Best experience ever at an Outpatient Surgery Center! A special shout out to Dr. John Matthew Corey!👏👏👏👏👏👏 …
The medical staff and the surgery center exceeded my expectations. Each person prepping me for surgery, attending or participation in the surgery made a point of introducing themselves and explaining who they are and what role they are …
Over the past several years I’ve had five procedures done at Cool Springs Surgery Center. I’ve always been treated with respect and dignity while there. From checking in, to pre-op, to the operating room and recovery, I’ve felt I’ve been in …
Highly recommend the Cool Springs Surgery Center for outpatient surgery. The staff were professional, caring and I felt comfortable and well taken care of. They communicated with me along the way and helped me to feel at ease.
This office is always welcoming, professional and patient centered. The one time I was nervous, 2 nurses explained my procedure and calmed my nerves. I recommend this office for mammograms, colonoscopies, or any procedure. I have been to …
I had the most positive experience from scheduling an appointment to walking out the door after surgery (to include followup phone calls on my status). The nursing staff was superior to none. Everyone I encountered was very professional …
The surgery center truly rates 5 stars. The front staff was friendly and professional. The nursing staff and doctors were top notch and answered all questions both before the surgery and after as if my wife was the only patient there. The …
Very professional crew. I felt like the personnel worked like a well oiled machine however very pleasantly. I was treated respectfully and have only the highest regards for Cool Springs Surgery. I have been many times over the years for various procedures and all have been good experience’s.
I had a colonoscopy. Very
stressed and apprehensive..all staff were friendly, reassuring, and answered all my questions with patience and understanding. I had the same team from from …
Dr. Rachel Sobel preformed surgery on both my eyes to lift the lids and provide less impaired vision for me. She was incredibly personable and kind from the moment of the initial evaluation to the follow-up visit. …
I am new to the Tennessee area and this was my first procedure since moving here. And, I am a nervous flyer when it comes to medical procedures and doctors in general. I have to say that every one here gave me personal service. The nurses …
To the front staff, to my nurse Kelley, to the anesthesia team, along with Dr. Johnston thank you! What a phenomenal experience the entire process. I had a tonsillectomy and I’m glad I picked Dr. Johnston and this facility.
Can’t speak highly enough of this Surgery Center and their staff. Every single person was absolutely wonderful! Thank you to Jenny in Pre-op! So sweet, comforting, friendly, and supportive! Thank you to Carolyn, Melani, Carol, Karina, & …
I just got a procedure/ surgery done here yesterday and I am so thankful that this is where I got it done. Everyone takes such good care of you and makes sure you’re aware of who they are and what role they play in your procedure. All of …