Cooper LP Gas Company

Utility, AmeriGas Propane

Choose Cooper Lp Gas Co. as your propane provider for comfort and service you can count on. Our local, knowledgeable service professionals are always there for you, providing safe, reliable energy.

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Cooper LP Gas Company Reviews ( 49 )

  1. So much easier, friendlier, and better then dealing with Blossmans our any other propane company. They listened to me, my needs, and got me the absolute best rate, and kicked it in for two seasons.

  2. What a great company to work with, Dawn and Eddie are so nice and professional, everything was explained and they were prompt and professional, can’t wait to use my new stove! I’ll definitely be recommending them

  3. I switched to another gas company that was almost half the price. Called Coopers to have them pick up the tank and they are going to charge me to pick up their tank. Unbelievable!

  4. Copper Gas gouged our little church. We were struggling to pay their propane price to heat our little church. After too many ridiculously high bills, we found a much more reasonable local company charging half the price. Do your homework before you settle.

  5. I have been calling for 3 days and they still have not filled the tank and it is hard to talk to anyone. They say it is scheduled to be filled but, this is outrageous. I am going with a different company who is local.

  6. I would not give this company even half a star. Price 4.32 and 4.12 a gallon is price gauging! Do not buy from this company. You might think you can get away with this but I have news for you. Do not mess with my Granny! Price gauging the elderly or anyone for that matter is just uncalled for.

  7. The staff was very knowledgeable and helpful. They set us up with a new tank, hooked up our gas logs and had everything ready for a beautiful fire in less than an hour. Very fast and friendly service. Thank you

  8. I use gas just to for water heater in summer. I get CHARGED $ for them to NOT deliver on THEIR schedule..Had a tree fall on propane tank..I was charged a “service dispach fee” just to have someone come out,but the labor fee was “waved”..( …

  9. The installer was very competent and knew what he was doing. He was courteous and treated our new range (and kitchen floor) with care. He did not rush the safety checks of the gas line.

  10. If there was a way to give negative stars I would. The customer service is horrible. I was put on hold for an hour and hung up on. The attitude was so unprofessional and rude. Will not be using Amerigas again!

  11. The Iady I dealt with on the phone and email was very courtesy. I was very impressed with the courtesy of the technician that came and delivered the tank. He was very knowledgeable and showed me how to turn the gas logs on and off. He also removed his shoes before entering my home, not many technicians do that. 🙂

  12. Bunch of dishonest sleazebags. When their tank leaked half the summer after it was topped off in April, they acted like I used a bunch of it and only reimbursed me a small amount. Really? I use propane ONLY for heat, and you’re telling me I …

  13. My first time dealing with them was great! BUT this past time has not been at all. I believe there is a new girl answering photos. After I told her I tried calling several times the week before but because of weather they didn’t answer and …

  14. I tried to call all day (4 times) yesterday and never reached a person. When they filled my tank (109 gals) in August, they charged $3.69 a gallon when 2 local companies were charging under $2 a gallon, and then they add on their fees and taxes. I am requesting that my tank be removed when it is empty.

  15. We are in Pittsboro and have an outdoor tank. Fantastic service. Very professional, very friendly drivers and office staff.
    Drivers are very careful when driving into customers property for delivery to make sure they do not do any damage.

  16. I have been with Cooper oil since 2014. Always paid my bill and accepted any terms and changes they had. Today I called to order propane because I was having heat pump problems and had used all of my propane till the repair man could show …

  17. This used to be a good company but customer service is now non existent. I couldn’t get propane delivered to my home within a month despite having an empty tank. So i switched companies. Now they have not picked up their tank in over a …

  18. Cooper gas is absolutely one of the worst companies I have ever had to deal with. If you want poor service and to be nickle and dime to death than Cooper LP Gas Co. is the right place to go. Nothing ever gets done with one phone call. …

  19. I had been with Cooper for over 10 years, Recently they have been knowingly price gouging customers. Showed up to one of my properties and charged me $3.77a gallon, truck came back 4 days later to charge $3.96 a gallon. I had to call in and …

  20. Worst customer service and everything is out sourced to India. Cooper gas was great and never had any issues and now that they are Amerigas we can’t even get gas delivered and no one to call us back. We will be finding a new company.

  21. First I’ll say Samantha and the ladies who answer the phone are very nice pleasant to talk to. Next I’d say this is the first company I’ve ever felt needed to have negative stars. Totally inflexible on the type of tank that could be …

  22. this company is awful. when i bought my house the tank was there had no markings and the previse home owner said the take belonged to the house I had is filed by another company. 4 months later this company said that it was there tank. i …

  23. Horrible service. I called them to come pick up their tank from my new (to me) home 4 months ago, two months ago, and just now and they can’t do anything as far a scheduling a time to pick up their equipment from my house. I am simply supposed to wait for a call. I would never be their customer for an essential service.

  24. Let me say the only reason I am giving them 2 stars instead of 1 star is because Samantha is so nice and helps the customer out. Now saying that I am extremely disapointed in what happened to me. I took the day off and waited all day for …

  25. called 2 weeks ago to get service for logs for winter, technician never show, never calls to cancel. company doesn’t call and can reschedule in Jan (8 weeks after we called first time). Yet they show up the day before maintenance call to …

  26. I have been a customer with Cooper LP gas of Sanford for going on 3 years. When I first chose their services I was not charged an annual rental fee for my 120 gal tank. Last year I was charged and was told that I would be charged that …

  27. They really dont deserve 1 star. We moved into our house a few months ago, previous owner had there tank.
    I have been trying to get this tank removed for over 2 months. I have called …

  28. Well, I call to get my logs serviced in early December. You call the local number and get a customer experience advocate from who knows where. The first time I call, the wait time was over an hour. Then, when I try to chat via online, it …

  29. I truly wish there was an option for no stars. I received a bill from AmeriGas on 11/30/20 for a propane tank rental. I do not and have never rented a propane tank from AmeriGas. I would normally never write a negative review for a billing …

  30. We’ve been waiting for propane for a month. Been out for three days – no heat in freezing weather with three young children including an infant. I’ve been on the phone with them for days and still no service.

  31. First invoice was for $1400! They charged me for a tank. Was supposed to be a rental! Can’t talk to anyone whose in charge. I think I am talking to a call center abroad. And why do they keep charging $99 just to come to my house?! I am paying for gas, right!

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