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As a surgical patient, I had an incredible experience! The Doctor, nurses, anesthesiologist and administration were professional kind and reassuring! I highly recommend Cooper for any future care!
The administrators John Bucci and Arlene are predatory and should be investigated. They don’t hesitate on sending or billing my insurance $2,000 for services not required or not needed for a 5 min consult. Outrageous business practices. …
I have been trying to get a hold of Labor and Delivery Triage for 2hrs!!!! And they keep hanging up on me. I just want to ask about a fall and I can’t even get a hold of anyone. This is ridiculous! I am 2 weeks away from 40 weeks and now have to find a new OB because I WILL NOT GIVE BIRTH AT COOPER.
A family member of mine is presently a patient. He/ she has been a patient for weeks. Planned discharge for tomorrow or next day. He/she was admitted with a bag of clothes, a cane and his/her wallet. We have been asking for his/her personal …
This hospital was the absolute worst never will u ho there again it was so stressful and unbelievable never in my life have I ever experienced people being rude sine if the nurses were amazing but so were down right unreal
DO NOT COME HERE. I was told to come here from my insurance company. I would give 0 stars if I could. Everything about this place is bad. They wouldn’t let me in the emergency waiting room with my 1 1/2 year old daughter who broke her arm. Forced to sit in the cold rain with drug addicts all around.
Worst emergency care ever. Waits are over 5hrs..sick people need comfort and there was nothing comfortable about that emergency room. Very dirty bathrooms. And I wish this owner guy would stop sending the same sorry letter to all the …
I was very disappointed with my mother’s care here, after she fell and broke her pelvis. If negative stars were possible, I would give them a minus 5 stars. I did not want to give one star, but the system makes you give at least one star. …
We had our first born at cooper Camden and the experience was not perfect but over all good. The staff both on the phone and in person have been very pleasant and we only go to cooper Doctors and urgent care facilities since.
today is sunday may 20, 2018. my Maria Petruzzi had surgery on monday to get her bladder removed. she is on the 8th floor. there is 1 nurse and 1 aide for the floor! she is dirty. not getting cleaned. her bed has been broken since 3 am. it …
My daughter was in DKA( Diabetic ketoacidosis (DKA) is a life-threatening condition that develops when cells in the body are unable to get the sugar (glucose) they need for energy because there is not enough insulin.) She was taken by …
My mother has been at Cooper for a week. Regardless of the outcome…the care on the 10th floor is beyond reproach. Almost every single RN has been phenominal. The level of attentiveness, care and compassion from Steve, Div, Molly, …
my friend is a U.S. active duty service member who was stationed at Fort Dix and was injured and seen at “Cooper University Health” after the facility received full payment by a federal HMO they continued to file debt collection against him …
I have never been thru the regular ER but I have to say that the Trauma ER was fantastic, thorough and very helpful. My son was in a near fatal car accident. They worked quickly to assess him and treat him. The vascular team and ortho teams …
The visitor policy here didn’t allow my 10 year old kid to visit her newborn baby brother. What kind of place doesn’t allow family to visit their newborns? What?
HORRIBLE! The nursing (Chrissy, and others) and operator (Louise and others) staff are highly unprofessional whilst being disgracefully rude. Our loved one is already unwell – suffering from cancer – but they added insult to injury by being …
My dad was flown to Cooper on September 16,2016. He had a cardiac arrest. He was in CCU for 10 days.(4 star) EVERYONE of the staff in CCU was great caring, professional and knowledgeable. However after transferred to the 8th floor his care changed (1 star)
Came in for a family member who needed immediate brain surgery. Top notch service, from reception to most importantly the doctors and nurses who had complete patience and empathy in answering our questions and providing us comfort. How all hospitals should be
Horrible! My husband had a bad experience there also my mother never again!!! Nurses were a disgrace! Even to call them nurses we love nurses but these were HORRIBLE! AND TRY TO TALK TO SOMEONE IN BILLINOIS THEY ARE NEVER THERE DON’T …
Love all of my Cooper doctors! Especially Dr. N. Mahamitra! The only complaint I have is once, while in the ER, (it was crowed that day), no rooms were available.. I was seen in the corridor, and an ekg was done and the tech was going to …
I have been trying to get through to my doctor’s office for 3 days. This is unacceptable patient care. Your phone system is either out dated or insufficient I will be changing to another group as soon as i can get my prescription.
To patients the most important part of a hospital is cleanliness. If you want to judge a good hospital? Look at how they treat “the help”. Cooper is dirty! I recently resigned from the Environmental Services Department. I took pride in my …
Very disappointing . Staff would make up answer without any knowledge, lack of care, consideration. Attitude from one of the head nurse (7th floor, trauma team). Shocked to see how poor the service was. Shoot out to the 10th floor though who was actually doing a great job. Not sure why service got so bad from only 3 floors difference.
Cooper/MD Anderson diagnosed and cured my wife’s breast cancer that had been misdiagnosed by other providers. For me, the diligence of one of their internal medicine doctor’s correctly diagnosed a brain condition that also had been …
Thank you soo much cooper for saving my baby life .. nd did what was best for me nd my baby i came here in emergency i was supposed to deliver in virtua mt holly but my water bag broke called the ambulance this hospital was the only one …
Over two years ago, my wife and I were trying to get the medical record of our daughter at the Cooper Hospital. This child of mine was kidnapped by the social service of New Jersey. …
I have asthma very bad I ran out of my rescue inhaler and was having a really hard time breathing so I went to the emergency room after a hour the security guard came up to me and said the nurse called my name and because I didn’t hear her …
I was extremely disappointed with the quality of care. HIPPA and patient privacy? No such thing in Cooper Hospital. My husband was being assesed on a bed next to two other sick patients in a hallway. We ended up leaving after waiting for 4 …
I’ve never been to a worse hospital in my life. Patients have surgery pushed back for days at a time. It’s hard getting anyone on the phone. Expect your wait time to double. If you have the ability, go to Virtua in Voorhees. …
My father was admitted into cooper’s trauma unit. Five days later a floor nurse takes pity on my relentless questions to everyone i could find that worked there and advises “your father has two subdural hematomas and pleural effusion – he’s …
All they are interested in is money. They would not give me a follow up script for Mammogram without going in for office visit but all office visits from MD Anderson incur a FACILITIES fee. In the past they had an office where I had been …
My Doc, Kim Rozengarten is amazing. I feel like she treats me the way she would treat a member of her own family. I’m 56 and have never had such a cool, down to Earth, knowledgeable doctor caring for me. Her support staff is efficient and friendly, and overall I feel lucky to have the whole department looking after my healthcare needs.
Update 11/21/17: So John Bucci left the company earlier this year and sure enough, even though I was sending $50/month Cooper sends part of my bill to collections. Again! So I set up payment plans (again) with Cooper and also with C&H …
Cooper sucks. 90% of the nurses are good. Unfortunately the doctors suck. An the rooms are limited. If ur having a child, i suggest Jefferson in philly or riddle memorial hospital in pa. The hospital wrote my daughters weight as 9.8, when she was 6.4. It does take a genius to know 1 thru 10
The worst experience ever ! When you go to cooper expect to get a full bill not covered by your insurance due to their billing department’s negligence. My dental procedure was pre certified by insurance. They did not send the pcp referral …
The Emergency Room is very slow. ER doctors and nurses need to pay more attention to detail.
I agree with everyone else about there poor billing system as well.
Must be a reason why they only have 3 stars.
The parking is terrible, the staff outside is rude. I had to walk so much while having an asthma attack almost passing out on the way there. The parking causes many problems. The parking garage costs money !!! You doctors make enough money …
November 4,2016 my 1 year old daughter was airlifted from Kennedy to Cooper with the worst case of Croup any doctor had seen in over 10 years. She had to be intubated and spent over 2 weeks in P.I.C.U. i couldn’t have asked for a better …
This is by far the WORST HOSPITAL EXPERIENCE. Longest wait time with my pregnant girl friend. She was 7cm dilated and still had to wait two hours. On top of that the damn Anastasia person left her to go and care for another patient. Girl …
Been admitted in Er for 24 Hours. Gave my husbands bed away!!! Nobody communicates with anybody in this Er. Some nurses great but have dealt with 2 that are clueless!!! Husband fell and fractured some bones in his nose. This is like a circus act!! So dissappointed I’m assuming they all get paid by the hour.
BEST HOSPITAL IN SOUTH JERSEY!!! I been having great experience with all the staff and doctors , I had lol prenatal care and labor at the brand new building in Camden place was super clean , nurses very nice me helpful I’m very thankful for …
Spent 3 weeks collecting tests, data, referrals & MRI’s for a pain management appointment. Faxed some 20 documents only to be told
they have no record. Nurse Tiana hung up the phone. Rude & totally incompetent.
.Dan Meenan
My pain was severe to the point I couldn’t feel my lower extremities. I have Stenosis of the Spine with 5 spinal operations. I was told by a student so called aka Intern to take motrin and come back if it gets worse. How worse could it get? …
MY STAY AT COOPER HOSPITAL…. On the 8th floor pavilion, NURSE Casandra Kammaf and Juliana Zapata got things rolling. Dispite the littany of problems we have inherited, these 2 nurse’s run from NOTHING!?!!! PANDEMIC? So sad it’s a reality, …
First time at this hospital and the last. Rushed into the emergency room for a pretty serious condition that came up over night. Ended up staying for 4 days. Some nice caring staff and some not. Overall very poor experience and follow-up …
Was flown there in the middle of the night w compartment syndrome on my left arm and as much pain I was in and scared all the nurses,Dr’s, flight crew, everyone went above n beyond to help me, save my arm n made me not so scared n alone. I would go back to them over n over again n would recommend everyone to go there.
This hospital is the worse.. came for cancer treatment.. got admitted after surgery.. the nurses have nasty attitude and treatment is horrible.. if I was not be transfered to this hospital I would of never came.. save your self and find …
I would give the care 4 stars ,but due to the lack of privacy and intrusive discussions of multiple patients (because my grandma was one of them), I was appalled and embarrassed. …
The only reason I gave 3 stars is because of the staff… Mike B RN , sorry ladies I don’t remember spelling for one Atyia(sp) and Beth. I know your jobs are not easy . however you kept up amiling etc. I feel the hospital needs to hire more people
My husband was there Saturday night. While we had a long wait, it was understandable given how busy the hospital is and The population of service. Dr. Holly Bartimus and RN Brooke were so TERRIFIC! Our community is so lucky to have them both.
Wife recently had surgery about 5 days ago woke up with pain in the mornin got admired to hospital by ambulance waiting for 3 hrs so far crying in pain and yet no one has helped a lot of beds are empty and and love seeing some nurses on …
The experience I am having with this hospital is lack of communication between the doctors and the nurses. The nurses are not able to answer any of my questions because the doctors do not inform. During holidays there should be doctors …
Came in through the ER, was check by the guard and was okay three hours past ( waiting on doctor) and I needed to go out and put money in the meter, came back in was check by same gaurd, and walk past the other guard that was sitting there …
Saved my life more than once. Knowledgeable and caring staff that go the extra mile to make your visit as comfortable as possible. Clean, modern and pleasant facilities with state of the art equipment to provide the best care for you and …
If you have an emergency but your heart isnt falling out, you will wait forever in the ER waiting room. I once waited here for 8 hours to be seen for 30 minutes about a back injury in which they told me was nothing at first. I later found …
I was sent here in 1990 with ovarian cancer. It was a terra toma tumor and I was only 11. The Hospital and staff was great back then. These Doctors saved my life and I am grateful for them all.
Never allow a loved one near this hospital.
My 90 year old mother broke her hip in a fall. Despite being taken to the emergency room in an ambulance, she was left in a hallway for hours — and never …
The ER: The day shift was gorgeous looking from the candy stripers, administration, technicians, nurses and Doctors. They looked good so I felt good.
Dr. Nyce went above and beyond after spending 12 hours in the ER hungry. Thank …
I do not like this hospital nor would I refer this hospital to anyone. My mother died in this hospital. I just found out that its a “teaching hospital ” . I don’t like that at all because not everyone knows what they are doing!!!!!! One of …
This was ABSOLUTELY the worst experience I’ve ever had at an ER! 5hrs in a waiting Pom filled with drug seeker and homeless. Then when I get call back to the ER there’s no beds now I’m in the hallway for another 4 hrs only to be treated …
The worst experience I’ve ever had the Dr was rude to my wife the both the male and female nurses was absolutely awful had me waiting from 11:00pm till 4:30am I had to leave without even knowing what was wrong with myself because I had to …
This hospital is horrible. when i first became a patient none of the drs knew what my disability was. when you go to school they teach you all the different things your going to run into. for them to start treating me and after my primary …
My husband and I had one surgery done here in cooper hospital, And we had a great experience!!
Everything was wonderful, And everyone from the nurses to the Doctors were very helpful and friendly, I will recommend cooper to too everyone.
I have no idea how people can give 5 stars to this hospital. Worse staff and worse doctors they don’t care about how long you wait, how bad you feel. My brother was sick back in 2012 and every time a doctor came to the room it was a …
i got into a serious car accident and shattered my ankle and knee and ive never been treated like this before in my life, the neglect here is insane and no one will listen to you no matter if you are Mary Poppins or disgusting to them, mind …
I had major spinal surgery on May 24 2017. Health aides wonderful. Post op a disgrace l screamed as an inept nurse tried to put in a line. Knowing my intense fear of sedation , since I’ve had MS since 1994, even my oral surgeon took …
Horrible hospital! They made my sister’s cancer worse by holding chemo up. They were more concerned with tests and apparently making the difference up in money from their contracts with the HMOs. She has a non cancerous polyp in her colon …
Cooper hospital does not even deserve 1 star for their service. Very bad billing management. Without informing me they asked collection agency to recover their money. Because, they submitted our claim with wrong diagnostic code and our …
If I could rate zero stars I would. I took my husband into the ER with extreme abdominal pain, he was in so much pain he was falling over and could not even talk so he leaned over to the first seat he saw and the rude security woman said to …
My dad laid in the hospital for 5 days with Renal failure waiting for his Cooper M.D Anderson Doctors to decide what they were going to do about it. They never saw or called my father and never followed up with the on call urologist. Day 6 …
The best hospital around! I had my babies here, they did a good job with my older son. ( he had to have surgery as a baby) I take my kids and me whenever we have an emergency, they are pretty fast and their peds are awesome. All the staff is pretty nice as well.
My husband just had two major tests here under anesthesia we waited for several hours his sister drove us here we were treated unprofessionally by staff at checkin when he was done they called me and said they were sending him down soon to …
Worst hospital ever my husband nurse dont give him his medication on time and when ask to change of room then say that the whole hospital was full but a guy come in to the same room ask to be moved and then moved him. like for real we ask …
Very pleased with Cooper Health Care – Voorhees. No more than 5 min wait. Extremely pleasant employees. Almost surreal that everyone I have had contact with (Voorhees locations) are very professional and extremely nice! 5 STARS for …
Cooper has great doctors, but as a health care system it is a disaster. They can’t keep their billing straight or properly credit you for co-pays made on site. If you want an appointment, be prepared to wait for 30 minutes or more on …
I haven’t been to the hospital, but my PCP is with the Cooper Group. I just wanted to post a weird experience. Someone just called to talk about “something” rehab. *blink* I did see my doctor yesterday but no scripts for rehab or physical …
Staff is amazing but communication is lacking at all levels. Not staffed with enough doctors / physician assistance on weekends so patients wait endlessly. Also need more efficiency in releasing patients who sit around half the day once …
My daughter visited Cooper University Hospital after a bus accident on a field trip. After the insurance companies settled their side, I requested an itemized billing of what I was being charged for. I had no response for over a year or …
Amazing facility full of health care workers that care. Competent, thorough, and skilled. From the front desk and every department after you can really tell these people care. Thank you for all you do.
NEGATIVE 5 STARS for 3 Cooper employees, but for the rest of the staff my mother had at Cooper- they get 10 stars!!! The radiology tech who ripped & pulled at the wires attatched near my mom’s incisions, rather than carefully unhooking …
When a person comes into the emergency room due to mental health issues, that doesn’t mean they have no idea how much money they have in their wallet! The security at the emergency room seals your wallet in an envelope. Upon discharge the …
My mom was in this hospital last month. This was the best hospital experience I have ever had. My mom had chest pain and they were worried that she may have had a heart attack. They sent her home and said that if her 2nd blood test came …
In the 10 different places we have lived all over the US, this is the absolute WORST medical system we have been a part of. They schedule appointments, but tell you the wrong date. When you try to reschedule, you have to leave a message …
While I personally didn’t need service here, my daughter got hit by a car and fractured her leg. While she was telling the nurse how much pain she was in and how her ankle seemed out of place, the nurse kept insisting to her that, “Oh, it …
Christine from HR has an unstable grasp of her emotions and will take out her frustrations on unsuspecting coworkers. It’s best to avoid contact. My wife is much happier working somewhere else. Submit your work application at another hospital. You will be glad you did.
Have had nothing but horrible experiences here. I had an operation in March that only made me violently ill and made my pain worse landing me in the ER where the nurse ignored me most of the 8 hours I was there. Now I have a gigantic bill …
calling from a ordering provider to obtain a MRI REPORT , was like getting root canal I was placed on hold for almost 1hr and a half pushed around from department to department. Then spoke with radiology Tiana, who told me it was not her …
Terrible service and some very rude employees. Tend too much to dope heads and crack addicts than those actually sick!! Seems to be a lack of knowledge and care at this hospital.! Outstanding wait times only to have to wait longer once you …
I went into cooper at 5:57 pm yesterday evening 1/7/2019 I checked in and registered an hour passes name still hasn’t been called. With consideration of how busy the waiting was, I understood that I wouldn’t be the first to be called but …
OMG the worst hospital ever. We were transferred here from another facility around 2:30pm. We were in the ER with people in halls and all over. They said they needed to conduct tests prior to getting him a room. We sat and waited. In that …
My daughter was taken there for asthma. The pediatric ER staff was very caring respectful and informative. They explained everything thoroughly. Thank You!
Horrible hospital, the experience has been something I wouldn’t wish on my worst enemy.
If you care about your loved ones I wouldn’t take them to this hospital. …
i went through the ER with charkot and severe infection of the left foot. i did have a note with the diagnosis and procedure that is recommended by my podiatrist. needless to say i checked in at 9:00 AM Wednesday morning I was kept in the …
After years of treatments and doctor appointments at U of Penn, I relocated to NewJersey and joined the Cooper medical treatment team! It’s been incredible, the attention and services provided by doctors nurses and staffing from making …
Wow!!! Cooper hospital has the WORST emergency department !!! The women at the front desk is extremely rude, unhelpful and prejudice!!!! My father was brought in by ambulance and was made to wait for 4hrs shaking and shivering!!! We had to …
It’s been a long 3 days and nights at this hospital. Firts time patient and a complete dissapoitment. So I was admitted to the hospital tuesday afternoon and it wasn’t till 2am the next day i was taken to a room. schudele for OR wednesday …
My visit with my urology specialist Monique Wilson went very well. I was taken in on time and immediately checked for bp and the usual questions. My chart was updated on the spot. Ms. Wilson came in very soon and spent nearly an hour with …
I was in the PICU with my son for 4 days. We had a nurse named Sue every night we were there (overnights) and she was outstanding. My son and I loved her. Always made sure we were 100% comfortable and took great care of my son. She deserves recognition!
Excellent hospital! My mother came there and received specialized care and her health has really improved. She had a major surgery and all of the staff supported her though the whole process. I believe they helped save my mother’s life. …
My sisters and I lost our mother today , we just want to thank the staff at Cooper and the entire ICU for their gracious professionalism in making our Mother as comfortable as possible in her last weeks , most of us cant imagine what these …
My father recently had two surgical procedures done in the last year and a half. I would highly recommend, with no reservations, Cooper Hospital to my family and friends. My father had diverticulitis and the surgery was performed by Dr. …
Absolutely horrific covid testing experience. The Camden Benson St. Drive thru site was moved and turned into a walk in tent site. I was not aware of this until day of appointment. Most people like myself are healthy and there to be tested …
A terrible experience. I was brought by ambulance to Trauma Center ER due to motor vehicle accident ~5:00 p.m. on a Thursday, with 5 fractures, including 3 in my neck. Despite my complaints, rib pain ignored and fracture not discovered til …
Front desk staff was very pleasant and informative. Staff in surgery family waiting area was very rude. The process of waiting to hear about you love ones progress is horrible. Staff acts as though you are bothering them when you request …
I had an excellent experience!
I thought the anesthesiologist, nursing staff and surgeon were great. They took time to speak to me and explain everything. The hospital is growing and renovated a lot. They’re part of MD Anderson in Texas. I have no complaints!!
This review is for my daughter who is currently there. It’s horrible, nurses could care less, she’s pregnant and was there all day and just was able to order food. I don’t want to get specific about my daughter because God only knows if she …
Unfortunately I had to visit cooper after a recent car accident. From the surgeons, staff, nurses, cna, med techs and cleaning staff, everyone was pleasant and accommodating. It turned one of my worst life experiences into the beginning …
I have had two extreme medical conditions which have required two hospital stays, two outpatient surgeries, dozens of physician’s appointment’s, and too many tests to even mention. The physician’s, nurse’s, technician’s and non-medical …
My experience was with my father in the ICU post op aortic valve replacement. The medical/nursing care he received during his stay was phenomenal! The team that cared for him throughout his stay which consisted of physicians, nurse …
Need patient information on a loved one… good luck. NO ONE ANSWERS THE PHONE… You’re on hold for literally 7 MINUTES which when you have no idea what’s going on and trying to get information feels like 7 hours!!!! IT IS INFURIATING. …
I’m 64 years old and have never had a stay in the hospital. I was diagnosed with esophageal cancer. My primary recommended Cooper and my oncologist (Dr. Chung) recommended Dr. Francis Spitz who introduced me to Dr. David Shersher. …
I originally gave 4 stars. After hearing my fiance’s firsthand experience of the post-surgery care at this facility, they absolutely do not deserve it. Beware of the abysmal care in this hospital! Make sure you have family visit the patient …
I am waiting with my significant other after having surgery in recovery since 11:30am and haven’t had a room assignment. Very tired surgery was 7:30am and still waiting and it’s 6:23pm. Don’t want to leave him because I want to make sure …
My daughter was admitted for four days which included her birthday. The staff made my daughter’s birthday as special as possible it was wonderful!! The care and education provided to care for my daughter was also phenomenal! My family was very pleased with Cooper’s hospitality and care. Thank you so much ♥️
My sister had surgery Wednesday had to stay over night upon her discharge she was given some else prescription for pain. She also was given the option to have transportation or to walk down to the car. After coming home the social worker …
I truly loved the care that I received at Cooper. Very caring and non judgemental in my personal views. I wish I could remember all the nurses and doctors that cared for me but everyone of them know personally including the administrative …
My father was treated in both the ER and the Clinical Decision Unit and his care was excellent. The staff was professional and and caring. His discharge instructions were clear and we have no complaints regarding the care he received. We will continue to use Cooper for our health care needs.
The absolute worse experience I have ever had! For one when we rushed our son into the hospital the emergency room people were rude except for one nurse who my wife and I were very appreciative of..but a high fever where test were …
so far this is a nightmare. sitting at cooper hospital in Camden NJ in ER waiting room 3 hours waiting to be admitted and not getting anywhere. people are coming and going and I sit. I was ok and understanding until this one guy just came …
I just had the week from hell at that place. My urologist called me on Monday to come to this awful place, I can’t even relive all the details. That will be saved for the huge complaint and suit to follow. It was actually worse than hell, …
I’ve heard good things about Cooper’s emergency department. I drove the extra 10 minutes from the emergency department near my house to Cooper to give my mom (the patient) the best possible care. Got here 3.5 hours ago and still waiting. …
My mom was brought in my ambulance with chest pains. She was in a bed in the hallway of the ER with no curtain and no chairs for me or my dad. I understand they were busy, but she remained in the hallway FOR 12 HOURS, during which a nurse …
I was transferred to Cooper due to the complexity of my injuries. The doctors, nurses, techs all did an amazing job. Special shout out to housekeeping and dietary staff, they were amazing as well!
Awful experience. The hospital staff is clearly overwhelmed by the unfortunate situation of being located in an inner city. We were beginning our experience at the trauma unit , our father having been admiited after a fall. The process of …
Would give 0 stars if I was able to. Stuck here for 35 hours waiting for an induction. NOT ONLY WOULD THEY NOT PROVIDE US A ROOM FOR DELIVERY, but INSISTED that we must stay there while we wait for one. During this, we were informed the …
While I have had pleasant experiences with Cooper doctors like Dr. Rocco Terrigno in Pulmonary, Cooper Hospital has some very rude staff members like Lori in Billing and Kim that works for Dr. Flannery. Their billing practices are …
I came in here on Wednesday, December 18th. Had surgery on Friday and should be getting discharged today. But this is also about their nurses and hospital food. The nursing staff is phenomenal. They go above and beyond to take care of their …
I had a hida scan done here. My review is based on having a procedure / test rather than a hospital stay personally. My experience was – quick and easy to make an appointment. South jersey radiology wouldn’t take me for 4 weeks. Cooper had …
Being from the South Jersey area, this was my first time as a patient at Cooper. I was admitted to my local hospital nearby, but after several days there it was determined I needed to be immediately transferred by ambulance to Cooper. To …
I am very annoyed at Cooper Hospital for an unnecessary scare and added stress to an already stressful situation. My mother was admitted to Cooper Hospital and while in there it was determined that she will be needing open heart surgery. …
To me the key to getting well is rest and that should be what you can expect at a hospital. Well from my recent experience at Cooper Hospital was probably the WORST EXPERIENCE EVER. Not only is the noise level higher than that of a grade …
I went for a procedure and was super nervous! My wonderful team of Drs. and nurses were an amazing, kind and supportive staff. My nurses Mary & Leslie made us smile and feel more comfortable about everything. My surgeon Dr.Danica Guigliano …
Cooper care team from neurosurgeons down to nursing care was excellent i had a internal carotid artery cerebral aneurysm dr shaikh’s team corrected minimally invasive procedure truly awesome procedure i have had open brain surgery years …
I wish I could give 0 stars. Worst hospital EVER. I had my son here. He was an extremely large baby & they refused to give me a C-section, but after my extremely long & excruciating labor, that I needed a blood transfusion and they could …
Trauma unit has terrible patient care. They took over 45 minutes to give him his medications when they were due. My husband was transferred to this hospital for a left humerus fracture. Upon discharge, they were going to let him go without …
Its not awful but had a few problems or issues was given a bed pain in the trauma unit and was forgotten then the pan must have had spilled onto my bed and was laying in it. I was there due to a car accident. Sometimes it feel like I was …
This hospital should be shut down immediately. Do not follow covid guidelines. Sent my reports to the wrong physician. Any doctor who sullies their reputation with association to this travesty deserves a negative 4 rating as well. If i …
Choose a different hospital! Especially if you have an emergency. You can’t even park your car to get your kid in the door without having to jump through hoops with security, got sent around to 3 different places, no one knows what to tell …
Everything was running smoothly with my sister’s care in the ICU, who was flown in by helicopter as a stroke patient. Doctors and nurses were very attentive and helpful. Then she was moved to cardiology because of her arrhythmia. All the …
I was drop off in the hallway on the 9th floor no nurse came to greet them self for 30 that’s because I had stop a nurse and ask them can you fine the nurse that is to take care of me trouble
I came to cooper for a cardiac study a few days ago, I must say I left feeling truly joyful and grateful for their staff. I give their full staff I saw that day 100 stars and Thank you all so much for the compassion in care I recieved. The …
I had tontake my daughter for stitches they didn’t sedate her instead they traumatized my 2 year old by pinning her because she broken loose from the papoose board and it was my daughter’s face that had to be stitched they should of gotten …
If I could rate this hospital, the Doctors, Nurses, and staff at “10” stars….I would. I only wish I could remember “all” of the names of the entire staff. Had an LAD heart attack which apparently is called the “Widowmaker” In reviewing …
Hands down the best place! Excellent care by the cath lab after being called in early in the morning. Henry, April and Steve were the best and most professional team I’ve ever seen, Lead by the amazing Dr Ogbara. I was then transferred to …
I went to an urgent care a few weeks ago in a lot of back pain. Every person working there was extremely rude to me. They reprimanded me for not having a primary care doctor (I get that I should have one, but it can be hard to arrange that, …
I just want to thank Cooper for saving my life. In February 2021 I was running 104-105 fevers hard time breathing. I did get tested at a local urgent care and I was tested positive for covid. After weeks of fever continuing to elevate and …
Wherever you go for healthcare, don’t go to Cooper. They’ll upcharge you for a basic checkup so that your insurance won’t even pay it in full, and then they’ll send you to collections while you try to resolve it! The best part is, my doctor …
My boyfriend was transferred to Cooper following a series of seizures. Every single thing they did took hours. He started off at our local hospital but needed to be transferred. The transfer took minutes to complete forms but it took HOURS …
Doctors in the Cooper network are great. Admin staff is not as wonderful. Spent over an hour on hold just to be told they couldn’t help me with a billing issue. Frustrating to say the least but my primary care doctor is helpful.
Labor and Delivery staff are fantastic. I am forever grateful for their care and support during my birth experience. Sue the night nurse on the 4th floor delivery was amazing and thankful for her kindness and excellent level of care!
Back in 2018, my mom got ill and was taken to Cooper Hospital where she received horrible care! I should say no care at all. Everybody was so cold and ignorant and the staff had no bedside manners. All they did with my mom was Place her on …
My loved one recently had surgery there. The staff was so very nice. I did not encounter one person who was rude. The surgery was successful and we got a call the next day from one of the nurses To follow up. And then 3 days later we received a personalized card from the hospital wishing a speedy recovery. Great service.
If I could give this place less than a 1 I would. The emergency department is just horrible I was sitting in a recliner with a IV bag attached to me in extreme pain and all I wanted was to lay down on a stretcher and I was told they have no …
I had my electrophysiology study done there, and the Lord blessed me with a great medical team that was both very professional and made me feel at ease.
On 2/24/21, I was scheduled for an out patient procedure at Cooper Surgical Center in Voorhees. I was scheduled to have a benign area of tissue removed from my left breast. I was asked to pay a pre billed amount of $924. When I had the …
My daughter was admitted to Cooper for two herniated disc’s. The Doctors, nurses and staff were really friendly and helpful. Thanks for all the hard work you deal with everyday.
I came here to get help because my doctor stop my anxiety medication I asked if there was something I can do to help me out it was like they didn’t know what medical advice to give things like this makes people give up seriously I suffer …
This is the worst hospital ever. The nurses in ER specifically Donna (Nursing Director) are the most self-centered, unethical, non empathetic, and non compassionate nurses I have ever met. You took an oath as nurses to not only taking of …
First time in 13 years I had the greatest experience ever at the ER, first time here, only waited abt 15 minutes at the waiting room, staff are very polite and nice, no complaints at all.
July 23 my son tried to kill himself he didn’t die he broke his neck .He was took to Cooper Hospital. They saved my sons life the whole staff they worked so hard on my son .Thank you so much. Hes paralyzed thank God hes alive…Then they sent him to Columbus Hospital suppose to L Tex Hospital. The worst Hospital
My favorite and only trusted hospital to go to when in need of any treatment or ER visits. My mother has been a RN at this location most of my life and some years before I was born. She’s been employed with the Cooper Health system for …
A family member had a serious fall & was sent directly to Cooper. The Dr’s, Nurses & Techs were very kind in the ER & took excellent care of him. When he was transferred upstairs every one was equally kind. …
Although most of the nurses and dr were good. The Covid policy they have in place blows! How is a single parent supposed to stay with their child by themselves after a surgery and with trouble breathing. We had our own room and are …
the worst when you call they transfer you to so many floors and nothing gets rectified, i been calling for 5 days just to know of my fathers condition because i am out of state. it is ridiculous, hours on the phone on hold this is not …
I was at Cooper with my 1 month old daughter to first meet with a pediatric neurologist and then over to the hospital to have some testing completed. Everyone was absolutely wonderful, kind, and extremely helpful. I don’t have a single negative thing to say about my visits there. 10/10 would recommend
I was admitted in the emergency room last Monday. I stayed in the emergency room for 26 hours. At first it was okay, getting blood work, etc. Then I was put in a holding area of the ER – finally after 9 hours with no food or water, I …
It saved my life 2 years ago and saved my husbands today everybody is so kind at this hospital valet to the top of surgeons kudos to one heck of a great environment !
The worst hospital in New jersey the nurses is nasty hang up on you, don’t answer the phone when trying to check on my mother I be glad when my mother come out this hospital !!! I do not want to see Cooper Hospital ever again and this place is the worst!!!
My darling husband had 17 strokes and 3 brain surgeries. The doctors and nurses made our stays as pleasant as possible. They are all very compassionate and kind. They even let me bring my inflatable bed. We practically lived at Cooper …
I am an immigrant and have no insurance, I am pregnant, I was referred from camcare, I went to ultrasound for fifteen minutes and I received a 600 dollar bill.
– 10 stars! I don’t understand how it takes over three hours to get a catscan. They have you sitting in a hallway. Shift changes and every wants to hug goodnight. Why do some people in the healthcare field HERE feel like you want to herre …
Staff ( administrative, Doctors, nurses, and support staff) are rude and patronizing. No regard for patient’s or their families needs. Does not keep up with the reduction of COVID restrictions. Does not allow family to accompany for …
Cooper Hospital Reportedly Uninvited Black Woman to Black History Month Expo Claiming Her Tea Did Not Fit the Cultural Theme – See Black Enterprise Magazine and other news articles
Although I’m writing under the name of my parish where I am pastor, I am writing this as a very distraught relative. My mother (by adoption/choice) is presently in the ER waiting for a bed for over 24 hours. She has been bleeding from the …
My wife and I like the cooper system very much. All our doctors are part of the system. My wife had 2 knee replacements at cooper camden. Very poitive results. Recently I found I needed a CT Scan. I was advised that our insurance is no …
Mom is currently a patient at hospital. Her team of doctors has been thorough and competent in her care. The nursing staff/patient care has been sub-par during the course of her stay. She seems to be “forgotten” daily. Nurses do not attend …
Everything about the Women’s Center is a complete joke. Unprofessional. Disorganized. Turned away my pregnant girlfriend because the charity care department made her 15 minutes late to her checkup, and they had an empty lobby. Not only …
My grandfather was recently admitted to the emergency room because of his fall from the stairs. He was well taken care of from the doctors, nurses, and other support staff. We really appreciate all the help and support from the team and wish them nothing but best of health in healing the world.
I just was there for a Same Day Surgery on Monday morning & ended up being admitted. Thankfully the doctors detected something that I never knew that I had pulmonary hypertension & was kept until earlier today. Food well it depends on if …
I have nothing but the utmost respect for our healthcare providers (nurses and doctors included). However, I do not trust many of them, nor do I respect them. In September 2020 I gave birth to my 1st and only child. I was experiencing …
Cooper hospital is filing paperwork right now to put my daughter in an unvaulantry patient and they have not told her or me her mother there crisis and psych department are terrible they never and still have not said nothing to us at all …
I may have giving a bad review in the past about CH in a certain department because of a bad experience (A minor mistake that was made) I was in my feelings😒Cooper Hospital really have some great doctors that are compassionate n will do …
Today is the saddest day of my life, my fiancé had a miscarriage, but I can’t thank enough the doctors and nurses who worked with us for 10 hours, even on a hectic day, they showed what an amazing human beings they’re, there treaded us …
Excellent hospital, they treated me very well during my surgery and the days I was there. Both nurses and doctor gave me an excellent service highly recommended❤️
I have been wiating for almost 3 hours for my 9yr old to get seen. Mind you they keep calling all this adult but when it come to the kids they taking long. Longer than before. Like is children in here with high high fever and nothing when …
I had a terrible experience in the ER! From 10:30am am I finally went to a room at 5:20 pm. I went to the 8th floor where I was also treated extremely poorly! You are “deemed” a problem if you complain about being in pain and staff lying …
I don’t ever want to return here with my child. My child did surgery me and his father I was with him all day we left while he was in surgery went back to go upstairs and they’re telling us only one parent can go upstairs which I find …
Worst billing department on the planet!!! For 4 months I’ve been trying to pay my $40 copay I never got a bill I keep getting text message that I owe $40 I just got a phone call to call the billing department. I was on hold for 20 minutes then I was disconnected. Worst phone system on the planet.
My son was in a car accident and had emergency surgery of the bowel.The nurses were great.
My biggest complaint was no communication from any physician and no phone call …
if i could give this hospital 0 stars i would, i wouldn’t even bring my dog here. the staff treat the patients horrible. calling the patient name by “this one” instead of by their name. extremely rude to guest.
Honestly if I could give a zero star I would rather do that. But I guess one star is fine. I am actually sitting in a bed in the ER as I write this. I have been here for a few hours now just sitting here and I have no clue who my nurse is. …
Had a very good experience during labor and delivery. My nurse, Alyssa was amazing and really helped me through it. I was lucky to have a nurse like her. She was patient and very attentive. She made me feel very comfortable with her. The …
As far as I can tell every facility, system and policy at Cooper Health System is designed by sadists dedicated to making the patient experience as terrible as possible. Two-hour visiting windows, parking garage entrance hidden in back …
I was there for weeks. I had two surgeries including triple bypass surgery. This is one heck of a hospital. I was so pleased with my care and the people. To all the doctors and nurses who helped me thank you. To all the food service people …
This is by far the worst experience I have EVER had at a hospital. My grandmother is 93 years old and of course because Cooper was the closest that’s where they took her and have taken her before but I will NEVER allow her here again. They …
Wish there was a less than zero star.
In 51 years I have never seen a worse hospital facility. Roaches, rude nurses, negligent nurses, no concern whatsoever about the care of my elderly uncle…they …
The most ignorant people on the planet. Do yourself a favor and don’t come to this butcher shop of a hospital. The lady at the front desk turned me away for medical treatment. I told her I’m not feeling well and she told me to go somewhere …
I’ve had strangers at a gas station treat me better than the staff at their Dr Eid, Voorhees office , did. Down right rude , unhelpful and doesn’t even stick to their own policy. Surely will be finding a better dr with nicer staff
Had surgery on my stomach , had to beg for ice once I got in a room. Had to beg for water, not even ice water. Very loud at night . You can’t sleep in hospitals anyway, But they certainly weren’t quiet all night!!! Hopefully never again, …
Dont bother coming here. Went there twice. Once for my brother with a broken elbow, and today for severe back pains. Both time the “physician” state ” well we cant help u with pain” WE JUST WANT TO KNOW WHATS WRONG WITH US STOP MAKING IT …
The staff was friendly, however, my husband was there for a heart procedure, and there was only 1 public restroom on the entire floor for everyone. It was filthy dirty, and the CCU unit was on the same floor. How can a hospital of such notoriety be this way.
Dr. Jonathan Edelstein was my doctor for the hospital..With all the problems I’ve had recently with jefferson acting like I don’t matter..dr. Jonathan Edelstein was amazing..Came to my room and answered everything that he could..Even though …
I had surgery here to remove cancer from my small intestine and am still here as I write this. The weekday nurses and techs are awesome. The night nurses besides Alice and the techs besides James and Mike are awesome as well. As far as the …
The staff at Cooper are compassionate efficient and effective professionals from intake to discharge. Their caregivers made my same day surgery a breeze, and the facilities were modern and immaculate.
The wait in the emergency department was way too long. When admitted as a patient, I stayed in the emergency department in the hallway for 2 days. Upon getting a room, the staff has no hospitality, and come in before knocking. The food is terrible, but the care is up to par.
I made an appointment for my daughter OVER A MONTH AGO.
I leave work early, take my daughter out of school early, and drive over AN HOUR to get to this hospital. Just for them to tell me that someone canceled my …
Our son, Jagger, was born on December 5th and let me tell you, our experience from pre-surgery (C-Section) to postpartum care was phenomenal. The whole team was so attentive and caring that we joked we plan on having more babies just so we …
I love working for this company. They offer amazing benefits and pay. In addition, the training is outstanding and the instructors are passionate about their working as well as teaching. I believe I found my forever workplace.
While Cooper has some very good, caring and thoughtful health care providers, its bureaucracy and patient navigation system is probably one of the contributors to the US having the 46th life expectancy in the world. After having an …
I had brain surgery on Aug 2, 2022. Dr. Turtz and HIS TEAM took care of me. God bless them all Nurse Gabby,Bridget and Karen!
The care I received from the time I entered Cooper until I left for home was superior
I was in a bike accident and had a triple compound fracture to my ankle. I had three surgeries. Dr Dolch fixed my angle and did an amazing job. I am so lucky Copper Trauma was close and I was taken there. Great trauma center. Thank you all. You saved my foot
Father in law is in bad shape in the icu and my wife is up there and they refuse to let me up! What a Terrible hospital I can not believe how horrible you’re staff and nurses are. Absolutely ridiculous I’m not allowed up. You people should be ashamed of yourselves! Trash hospital
My grandfather has bypass surgery I want to let everyone know that this hospital has very helpful nurses like Susan, Nina, Cristina and Nicole and doctors. They are taking care of patient at each and every second . Really impressive !!
Absolutely hands down one of the finest healthcare institutions we have been involved with. We travel from north of Harrisburg for the care of our daughter with Dr. Solomon the care she receives at Cooper is incredible from the PICU nurses …
3 hours’ worth of phone calls BEING transferred and disconnected numerous times all to find out which general surgeon does robotic inguinal hernia repair, all I wanted to do was be referred to the correct department so I could schedule an …
I had a colonoscopy done today and the nurse was able to start my Iv right away without sticking me multiple times. I received excellent care. I also had a laminectomy done on my spine in 2019 and The doctors and nurses gave me excellent care.
The ER was horrible my husband and I have been here already 16 hours waiting for a bed for him to be admitted. The nurse hasn’t come to check on him or administer the pain meds the attending physician provided. The restrooms are disgusting, …
This is the best hospital I have been in.
From checking in prior to the surgery all through recovery.
The nurses the staff they were all accommodating and very attentive.
Thank you for making my experience your priority!
First of all, they need to do something about the seasoned Registered Nurses, picking on the Newer RN’S.. it’s really pathetic! They are the future of the hospital, but you allow that to go on! They don’t train them , they show them a …
This hospital has very poor customer service. It has been 2 days an they still have my friend as unidentified. This is after they have spoke to the family more than 3x’s not to mention me & the family was just their 8hrs ago. I gave the …
Cooper Hospital caters to the elite and treats the homeless individuals as if they weren’t human beings. If you have to be seen at Cooper make sure you dress becominglyand avoid any appearance of of homelessness and drug addiction. Their …
A family member of mine was transferred here from a local hospital on a Sunday night. This person has been awaiting surgery since Monday. Every day they keep pushing it off. They can’t even give a time because they aren’t even on the …
My father is currently in heart surgery for cardiac issues, which is already stressful on myself and my family. After sitting around in the main waiting area for over four hours, we decided to stretch our legs and grab a quick snack in the …
Where to start. I will be giving my utmost honest review…as a longtime volunteer, worker, and a patient here. 8 years. I have started here as volunteer around 2014-2018. A nurse technician 2018-2020 and RN 2020-22. Over the years I saw the …
I only gave this place a 2 star rating, because some people in this place do actually care about their patients, and do show compassion. However, my last few trips to this hospital have not been good experiences. ( It’s very frustrating, …
My Dad was taken to Cooper from Elmer after he fell and broke three ribs. He died three days later from complications. Most of the doctors were amazing except for the surgical specialist. As we were going back up to TICU after meeting my …
I have been in and out of many hospitals this past year. Cooper in my opinion exceeded them all. Good care. And the nurses and doctors really listen and care. I am so appreciative of the quality of care I receive. …
I had surgery on my kidney in 2019 to remove a tumor. After the surgery, my wound wouldn’t close. I had several appointments with Dr T to follow up and try different “procedures” to fix the issue. In 2020, I was back again to get my gall …
Had my son at this hospital 4 years ago ( in June 2018) I had scheduled c section they refused to check my cervix when I asked as I was in active labor upon arrival at the hospital. Upon having my son they were rude to me and hardly …
This review is for security person badge #559 . I understand the hospital policy is for no one to lounge on the bench in the waiting area. However, you can be kind. Please dont talk to people the way you did. I watched you approach an …
We are not from the area but my son suffered a sports injury and Cooper’s was recommended as the best place to take him in the area. We only waited in the ER a few minutes before being called back. Everyone from check-in to discharge was …
We recently had an excellent experience at Cooper when my husband was sent by his GP because he was in AFib. GP called ahead and he was seen within 10 minutes of getting to the ER. They immediately began running tests, getting him …
Had to bring my daughter there for Flu like symptoms. The nursing staff was amazing. The doc was nice. The room was dirty. I’m pretty sure the room was not cleaned from the prior patient. Which is insane. We were in an isolated room, which …
I just had surgery here at Cooper Hospital, This has been an outstanding experience on every level.
Cleanliness- My room was spotless and well organized. …
As a surgical patient, I had an incredible experience! The Doctor, nurses, anesthesiologist and administration were professional kind and reassuring! I highly recommend Cooper for any future care!
The administrators John Bucci and Arlene are predatory and should be investigated. They don’t hesitate on sending or billing my insurance $2,000 for services not required or not needed for a 5 min consult. Outrageous business practices. …
I have been trying to get a hold of Labor and Delivery Triage for 2hrs!!!! And they keep hanging up on me. I just want to ask about a fall and I can’t even get a hold of anyone. This is ridiculous! I am 2 weeks away from 40 weeks and now have to find a new OB because I WILL NOT GIVE BIRTH AT COOPER.
A family member of mine is presently a patient. He/ she has been a patient for weeks. Planned discharge for tomorrow or next day. He/she was admitted with a bag of clothes, a cane and his/her wallet. We have been asking for his/her personal …
This hospital was the absolute worst never will u ho there again it was so stressful and unbelievable never in my life have I ever experienced people being rude sine if the nurses were amazing but so were down right unreal
No wonder patients are exhausted, the nurses stand outside of rooms and talk at the top of their voices all night, jeeze.
DO NOT COME HERE. I was told to come here from my insurance company. I would give 0 stars if I could. Everything about this place is bad. They wouldn’t let me in the emergency waiting room with my 1 1/2 year old daughter who broke her arm. Forced to sit in the cold rain with drug addicts all around.
Worst emergency care ever. Waits are over 5hrs..sick people need comfort and there was nothing comfortable about that emergency room. Very dirty bathrooms. And I wish this owner guy would stop sending the same sorry letter to all the …
I was very disappointed with my mother’s care here, after she fell and broke her pelvis. If negative stars were possible, I would give them a minus 5 stars. I did not want to give one star, but the system makes you give at least one star. …
We had our first born at cooper Camden and the experience was not perfect but over all good. The staff both on the phone and in person have been very pleasant and we only go to cooper Doctors and urgent care facilities since.
today is sunday may 20, 2018. my Maria Petruzzi had surgery on monday to get her bladder removed. she is on the 8th floor. there is 1 nurse and 1 aide for the floor! she is dirty. not getting cleaned. her bed has been broken since 3 am. it …
My daughter was in DKA( Diabetic ketoacidosis (DKA) is a life-threatening condition that develops when cells in the body are unable to get the sugar (glucose) they need for energy because there is not enough insulin.) She was taken by …
I got a head seizure since September 2022, and it wasn’t too bad.
My mother has been at Cooper for a week. Regardless of the outcome…the care on the 10th floor is beyond reproach. Almost every single RN has been phenominal. The level of attentiveness, care and compassion from Steve, Div, Molly, …
my friend is a U.S. active duty service member who was stationed at Fort Dix and was injured and seen at “Cooper University Health” after the facility received full payment by a federal HMO they continued to file debt collection against him …
I have never been thru the regular ER but I have to say that the Trauma ER was fantastic, thorough and very helpful. My son was in a near fatal car accident. They worked quickly to assess him and treat him. The vascular team and ortho teams …
The visitor policy here didn’t allow my 10 year old kid to visit her newborn baby brother. What kind of place doesn’t allow family to visit their newborns? What?
HORRIBLE! The nursing (Chrissy, and others) and operator (Louise and others) staff are highly unprofessional whilst being disgracefully rude. Our loved one is already unwell – suffering from cancer – but they added insult to injury by being …
My dad was flown to Cooper on September 16,2016. He had a cardiac arrest. He was in CCU for 10 days.(4 star) EVERYONE of the staff in CCU was great caring, professional and knowledgeable. However after transferred to the 8th floor his care changed (1 star)
Came in for a family member who needed immediate brain surgery. Top notch service, from reception to most importantly the doctors and nurses who had complete patience and empathy in answering our questions and providing us comfort. How all hospitals should be
I love the care there never had problem love way treated
Horrible! My husband had a bad experience there also my mother never again!!! Nurses were a disgrace! Even to call them nurses we love nurses but these were HORRIBLE! AND TRY TO TALK TO SOMEONE IN BILLINOIS THEY ARE NEVER THERE DON’T …
Love all of my Cooper doctors! Especially Dr. N. Mahamitra! The only complaint I have is once, while in the ER, (it was crowed that day), no rooms were available.. I was seen in the corridor, and an ekg was done and the tech was going to …
I have been trying to get through to my doctor’s office for 3 days. This is unacceptable patient care. Your phone system is either out dated or insufficient I will be changing to another group as soon as i can get my prescription.
To patients the most important part of a hospital is cleanliness. If you want to judge a good hospital? Look at how they treat “the help”. Cooper is dirty! I recently resigned from the Environmental Services Department. I took pride in my …
Very disappointing . Staff would make up answer without any knowledge, lack of care, consideration. Attitude from one of the head nurse (7th floor, trauma team). Shocked to see how poor the service was. Shoot out to the 10th floor though who was actually doing a great job. Not sure why service got so bad from only 3 floors difference.
Cooper/MD Anderson diagnosed and cured my wife’s breast cancer that had been misdiagnosed by other providers. For me, the diligence of one of their internal medicine doctor’s correctly diagnosed a brain condition that also had been …
Thank you soo much cooper for saving my baby life .. nd did what was best for me nd my baby i came here in emergency i was supposed to deliver in virtua mt holly but my water bag broke called the ambulance this hospital was the only one …
Over two years ago, my wife and I were trying to get the medical record of our daughter at the Cooper Hospital. This child of mine was kidnapped by the social service of New Jersey. …
I have asthma very bad I ran out of my rescue inhaler and was having a really hard time breathing so I went to the emergency room after a hour the security guard came up to me and said the nurse called my name and because I didn’t hear her …
I was extremely disappointed with the quality of care. HIPPA and patient privacy? No such thing in Cooper Hospital. My husband was being assesed on a bed next to two other sick patients in a hallway. We ended up leaving after waiting for 4 …
I’ve never been to a worse hospital in my life. Patients have surgery pushed back for days at a time. It’s hard getting anyone on the phone. Expect your wait time to double. If you have the ability, go to Virtua in Voorhees. …
My father was admitted into cooper’s trauma unit. Five days later a floor nurse takes pity on my relentless questions to everyone i could find that worked there and advises “your father has two subdural hematomas and pleural effusion – he’s …
All they are interested in is money. They would not give me a follow up script for Mammogram without going in for office visit but all office visits from MD Anderson incur a FACILITIES fee. In the past they had an office where I had been …
My Doc, Kim Rozengarten is amazing. I feel like she treats me the way she would treat a member of her own family. I’m 56 and have never had such a cool, down to Earth, knowledgeable doctor caring for me. Her support staff is efficient and friendly, and overall I feel lucky to have the whole department looking after my healthcare needs.
Update 11/21/17: So John Bucci left the company earlier this year and sure enough, even though I was sending $50/month Cooper sends part of my bill to collections. Again! So I set up payment plans (again) with Cooper and also with C&H …
Cooper sucks. 90% of the nurses are good. Unfortunately the doctors suck. An the rooms are limited. If ur having a child, i suggest Jefferson in philly or riddle memorial hospital in pa. The hospital wrote my daughters weight as 9.8, when she was 6.4. It does take a genius to know 1 thru 10
The worst experience ever ! When you go to cooper expect to get a full bill not covered by your insurance due to their billing department’s negligence. My dental procedure was pre certified by insurance. They did not send the pcp referral …
The Emergency Room is very slow. ER doctors and nurses need to pay more attention to detail.
I agree with everyone else about there poor billing system as well.
Must be a reason why they only have 3 stars.
The parking is terrible, the staff outside is rude. I had to walk so much while having an asthma attack almost passing out on the way there. The parking causes many problems. The parking garage costs money !!! You doctors make enough money …
November 4,2016 my 1 year old daughter was airlifted from Kennedy to Cooper with the worst case of Croup any doctor had seen in over 10 years. She had to be intubated and spent over 2 weeks in P.I.C.U. i couldn’t have asked for a better …
This is by far the WORST HOSPITAL EXPERIENCE. Longest wait time with my pregnant girl friend. She was 7cm dilated and still had to wait two hours. On top of that the damn Anastasia person left her to go and care for another patient. Girl …
Been admitted in Er for 24 Hours. Gave my husbands bed away!!! Nobody communicates with anybody in this Er. Some nurses great but have dealt with 2 that are clueless!!! Husband fell and fractured some bones in his nose. This is like a circus act!! So dissappointed I’m assuming they all get paid by the hour.
BEST HOSPITAL IN SOUTH JERSEY!!! I been having great experience with all the staff and doctors , I had lol prenatal care and labor at the brand new building in Camden place was super clean , nurses very nice me helpful I’m very thankful for …
Spent 3 weeks collecting tests, data, referrals & MRI’s for a pain management appointment. Faxed some 20 documents only to be told
they have no record. Nurse Tiana hung up the phone. Rude & totally incompetent.
.Dan Meenan
My pain was severe to the point I couldn’t feel my lower extremities. I have Stenosis of the Spine with 5 spinal operations. I was told by a student so called aka Intern to take motrin and come back if it gets worse. How worse could it get? …
Horrible hospital! Starved my nephew and when asked to provide water for his milk they didn’t. Do better
MY STAY AT COOPER HOSPITAL…. On the 8th floor pavilion, NURSE Casandra Kammaf and Juliana Zapata got things rolling. Dispite the littany of problems we have inherited, these 2 nurse’s run from NOTHING!?!!! PANDEMIC? So sad it’s a reality, …
First time at this hospital and the last. Rushed into the emergency room for a pretty serious condition that came up over night. Ended up staying for 4 days. Some nice caring staff and some not. Overall very poor experience and follow-up …
Was flown there in the middle of the night w compartment syndrome on my left arm and as much pain I was in and scared all the nurses,Dr’s, flight crew, everyone went above n beyond to help me, save my arm n made me not so scared n alone. I would go back to them over n over again n would recommend everyone to go there.
This hospital is the worse.. came for cancer treatment.. got admitted after surgery.. the nurses have nasty attitude and treatment is horrible.. if I was not be transfered to this hospital I would of never came.. save your self and find …
I would give the care 4 stars ,but due to the lack of privacy and intrusive discussions of multiple patients (because my grandma was one of them), I was appalled and embarrassed. …
The only reason I gave 3 stars is because of the staff… Mike B RN , sorry ladies I don’t remember spelling for one Atyia(sp) and Beth. I know your jobs are not easy . however you kept up amiling etc. I feel the hospital needs to hire more people
Love this facility
My husband was there Saturday night. While we had a long wait, it was understandable given how busy the hospital is and The population of service. Dr. Holly Bartimus and RN Brooke were so TERRIFIC! Our community is so lucky to have them both.
Wife recently had surgery about 5 days ago woke up with pain in the mornin got admired to hospital by ambulance waiting for 3 hrs so far crying in pain and yet no one has helped a lot of beds are empty and and love seeing some nurses on …
The experience I am having with this hospital is lack of communication between the doctors and the nurses. The nurses are not able to answer any of my questions because the doctors do not inform. During holidays there should be doctors …
Came in through the ER, was check by the guard and was okay three hours past ( waiting on doctor) and I needed to go out and put money in the meter, came back in was check by same gaurd, and walk past the other guard that was sitting there …
Saved my life more than once. Knowledgeable and caring staff that go the extra mile to make your visit as comfortable as possible. Clean, modern and pleasant facilities with state of the art equipment to provide the best care for you and …
If you have an emergency but your heart isnt falling out, you will wait forever in the ER waiting room. I once waited here for 8 hours to be seen for 30 minutes about a back injury in which they told me was nothing at first. I later found …
I was sent here in 1990 with ovarian cancer. It was a terra toma tumor and I was only 11. The Hospital and staff was great back then. These Doctors saved my life and I am grateful for them all.
Never allow a loved one near this hospital.
My 90 year old mother broke her hip in a fall. Despite being taken to the emergency room in an ambulance, she was left in a hallway for hours — and never …
The ER: The day shift was gorgeous looking from the candy stripers, administration, technicians, nurses and Doctors. They looked good so I felt good.
Dr. Nyce went above and beyond after spending 12 hours in the ER hungry. Thank …
I do not like this hospital nor would I refer this hospital to anyone. My mother died in this hospital. I just found out that its a “teaching hospital ” . I don’t like that at all because not everyone knows what they are doing!!!!!! One of …
This was ABSOLUTELY the worst experience I’ve ever had at an ER! 5hrs in a waiting Pom filled with drug seeker and homeless. Then when I get call back to the ER there’s no beds now I’m in the hallway for another 4 hrs only to be treated …
The worst experience I’ve ever had the Dr was rude to my wife the both the male and female nurses was absolutely awful had me waiting from 11:00pm till 4:30am I had to leave without even knowing what was wrong with myself because I had to …
This hospital is horrible. when i first became a patient none of the drs knew what my disability was. when you go to school they teach you all the different things your going to run into. for them to start treating me and after my primary …
My husband and I had one surgery done here in cooper hospital, And we had a great experience!!
Everything was wonderful, And everyone from the nurses to the Doctors were very helpful and friendly, I will recommend cooper to too everyone.
I have no idea how people can give 5 stars to this hospital. Worse staff and worse doctors they don’t care about how long you wait, how bad you feel. My brother was sick back in 2012 and every time a doctor came to the room it was a …
i got into a serious car accident and shattered my ankle and knee and ive never been treated like this before in my life, the neglect here is insane and no one will listen to you no matter if you are Mary Poppins or disgusting to them, mind …
I had major spinal surgery on May 24 2017. Health aides wonderful. Post op a disgrace l screamed as an inept nurse tried to put in a line. Knowing my intense fear of sedation , since I’ve had MS since 1994, even my oral surgeon took …
The nurses and doctors took good care of me when I was in there.
Horrible hospital! They made my sister’s cancer worse by holding chemo up. They were more concerned with tests and apparently making the difference up in money from their contracts with the HMOs. She has a non cancerous polyp in her colon …
Cooper hospital does not even deserve 1 star for their service. Very bad billing management. Without informing me they asked collection agency to recover their money. Because, they submitted our claim with wrong diagnostic code and our …
If I could rate zero stars I would. I took my husband into the ER with extreme abdominal pain, he was in so much pain he was falling over and could not even talk so he leaned over to the first seat he saw and the rude security woman said to …
My dad laid in the hospital for 5 days with Renal failure waiting for his Cooper M.D Anderson Doctors to decide what they were going to do about it. They never saw or called my father and never followed up with the on call urologist. Day 6 …
The best hospital around! I had my babies here, they did a good job with my older son. ( he had to have surgery as a baby) I take my kids and me whenever we have an emergency, they are pretty fast and their peds are awesome. All the staff is pretty nice as well.
My husband just had two major tests here under anesthesia we waited for several hours his sister drove us here we were treated unprofessionally by staff at checkin when he was done they called me and said they were sending him down soon to …
Worst hospital ever my husband nurse dont give him his medication on time and when ask to change of room then say that the whole hospital was full but a guy come in to the same room ask to be moved and then moved him. like for real we ask …
Very pleased with Cooper Health Care – Voorhees. No more than 5 min wait. Extremely pleasant employees. Almost surreal that everyone I have had contact with (Voorhees locations) are very professional and extremely nice! 5 STARS for …
Cooper has great doctors, but as a health care system it is a disaster. They can’t keep their billing straight or properly credit you for co-pays made on site. If you want an appointment, be prepared to wait for 30 minutes or more on …
I haven’t been to the hospital, but my PCP is with the Cooper Group. I just wanted to post a weird experience. Someone just called to talk about “something” rehab. *blink* I did see my doctor yesterday but no scripts for rehab or physical …
Staff is amazing but communication is lacking at all levels. Not staffed with enough doctors / physician assistance on weekends so patients wait endlessly. Also need more efficiency in releasing patients who sit around half the day once …
My daughter visited Cooper University Hospital after a bus accident on a field trip. After the insurance companies settled their side, I requested an itemized billing of what I was being charged for. I had no response for over a year or …
Amazing facility full of health care workers that care. Competent, thorough, and skilled. From the front desk and every department after you can really tell these people care. Thank you for all you do.
NEGATIVE 5 STARS for 3 Cooper employees, but for the rest of the staff my mother had at Cooper- they get 10 stars!!! The radiology tech who ripped & pulled at the wires attatched near my mom’s incisions, rather than carefully unhooking …
When a person comes into the emergency room due to mental health issues, that doesn’t mean they have no idea how much money they have in their wallet! The security at the emergency room seals your wallet in an envelope. Upon discharge the …
My mom was in this hospital last month. This was the best hospital experience I have ever had. My mom had chest pain and they were worried that she may have had a heart attack. They sent her home and said that if her 2nd blood test came …
In the 10 different places we have lived all over the US, this is the absolute WORST medical system we have been a part of. They schedule appointments, but tell you the wrong date. When you try to reschedule, you have to leave a message …
While I personally didn’t need service here, my daughter got hit by a car and fractured her leg. While she was telling the nurse how much pain she was in and how her ankle seemed out of place, the nurse kept insisting to her that, “Oh, it …
Christine from HR has an unstable grasp of her emotions and will take out her frustrations on unsuspecting coworkers. It’s best to avoid contact. My wife is much happier working somewhere else. Submit your work application at another hospital. You will be glad you did.
Have had nothing but horrible experiences here. I had an operation in March that only made me violently ill and made my pain worse landing me in the ER where the nurse ignored me most of the 8 hours I was there. Now I have a gigantic bill …
calling from a ordering provider to obtain a MRI REPORT , was like getting root canal I was placed on hold for almost 1hr and a half pushed around from department to department. Then spoke with radiology Tiana, who told me it was not her …
Terrible service and some very rude employees. Tend too much to dope heads and crack addicts than those actually sick!! Seems to be a lack of knowledge and care at this hospital.! Outstanding wait times only to have to wait longer once you …
I went into cooper at 5:57 pm yesterday evening 1/7/2019 I checked in and registered an hour passes name still hasn’t been called. With consideration of how busy the waiting was, I understood that I wouldn’t be the first to be called but …
OMG the worst hospital ever. We were transferred here from another facility around 2:30pm. We were in the ER with people in halls and all over. They said they needed to conduct tests prior to getting him a room. We sat and waited. In that …
My daughter was taken there for asthma. The pediatric ER staff was very caring respectful and informative. They explained everything thoroughly. Thank You!
Horrible hospital, the experience has been something I wouldn’t wish on my worst enemy.
If you care about your loved ones I wouldn’t take them to this hospital. …
i went through the ER with charkot and severe infection of the left foot. i did have a note with the diagnosis and procedure that is recommended by my podiatrist. needless to say i checked in at 9:00 AM Wednesday morning I was kept in the …
After years of treatments and doctor appointments at U of Penn, I relocated to NewJersey and joined the Cooper medical treatment team! It’s been incredible, the attention and services provided by doctors nurses and staffing from making …
Wow!!! Cooper hospital has the WORST emergency department !!! The women at the front desk is extremely rude, unhelpful and prejudice!!!! My father was brought in by ambulance and was made to wait for 4hrs shaking and shivering!!! We had to …
It’s been a long 3 days and nights at this hospital. Firts time patient and a complete dissapoitment. So I was admitted to the hospital tuesday afternoon and it wasn’t till 2am the next day i was taken to a room. schudele for OR wednesday …
My visit with my urology specialist Monique Wilson went very well. I was taken in on time and immediately checked for bp and the usual questions. My chart was updated on the spot. Ms. Wilson came in very soon and spent nearly an hour with …
I was in the PICU with my son for 4 days. We had a nurse named Sue every night we were there (overnights) and she was outstanding. My son and I loved her. Always made sure we were 100% comfortable and took great care of my son. She deserves recognition!
Excellent hospital! My mother came there and received specialized care and her health has really improved. She had a major surgery and all of the staff supported her though the whole process. I believe they helped save my mother’s life. …
Cooper is absolutely the best hospital in the Delaware Valley…BAR NONE! The doctors and nurses are as close to the top as any group can be. …
My sisters and I lost our mother today , we just want to thank the staff at Cooper and the entire ICU for their gracious professionalism in making our Mother as comfortable as possible in her last weeks , most of us cant imagine what these …
My father recently had two surgical procedures done in the last year and a half. I would highly recommend, with no reservations, Cooper Hospital to my family and friends. My father had diverticulitis and the surgery was performed by Dr. …
Absolutely horrific covid testing experience. The Camden Benson St. Drive thru site was moved and turned into a walk in tent site. I was not aware of this until day of appointment. Most people like myself are healthy and there to be tested …
A terrible experience. I was brought by ambulance to Trauma Center ER due to motor vehicle accident ~5:00 p.m. on a Thursday, with 5 fractures, including 3 in my neck. Despite my complaints, rib pain ignored and fracture not discovered til …
Front desk staff was very pleasant and informative. Staff in surgery family waiting area was very rude. The process of waiting to hear about you love ones progress is horrible. Staff acts as though you are bothering them when you request …
I had an excellent experience!
I thought the anesthesiologist, nursing staff and surgeon were great. They took time to speak to me and explain everything. The hospital is growing and renovated a lot. They’re part of MD Anderson in Texas. I have no complaints!!
This review is for my daughter who is currently there. It’s horrible, nurses could care less, she’s pregnant and was there all day and just was able to order food. I don’t want to get specific about my daughter because God only knows if she …
Unfortunately I had to visit cooper after a recent car accident. From the surgeons, staff, nurses, cna, med techs and cleaning staff, everyone was pleasant and accommodating. It turned one of my worst life experiences into the beginning …
I have had two extreme medical conditions which have required two hospital stays, two outpatient surgeries, dozens of physician’s appointment’s, and too many tests to even mention. The physician’s, nurse’s, technician’s and non-medical …
My experience was with my father in the ICU post op aortic valve replacement. The medical/nursing care he received during his stay was phenomenal! The team that cared for him throughout his stay which consisted of physicians, nurse …
Need patient information on a loved one… good luck. NO ONE ANSWERS THE PHONE… You’re on hold for literally 7 MINUTES which when you have no idea what’s going on and trying to get information feels like 7 hours!!!! IT IS INFURIATING. …
I’m 64 years old and have never had a stay in the hospital. I was diagnosed with esophageal cancer. My primary recommended Cooper and my oncologist (Dr. Chung) recommended Dr. Francis Spitz who introduced me to Dr. David Shersher. …
I originally gave 4 stars. After hearing my fiance’s firsthand experience of the post-surgery care at this facility, they absolutely do not deserve it. Beware of the abysmal care in this hospital! Make sure you have family visit the patient …
I am waiting with my significant other after having surgery in recovery since 11:30am and haven’t had a room assignment. Very tired surgery was 7:30am and still waiting and it’s 6:23pm. Don’t want to leave him because I want to make sure …
My daughter was admitted for four days which included her birthday. The staff made my daughter’s birthday as special as possible it was wonderful!! The care and education provided to care for my daughter was also phenomenal! My family was very pleased with Cooper’s hospitality and care. Thank you so much ♥️
My sister had surgery Wednesday had to stay over night upon her discharge she was given some else prescription for pain. She also was given the option to have transportation or to walk down to the car. After coming home the social worker …
I truly loved the care that I received at Cooper. Very caring and non judgemental in my personal views. I wish I could remember all the nurses and doctors that cared for me but everyone of them know personally including the administrative …
My father was treated in both the ER and the Clinical Decision Unit and his care was excellent. The staff was professional and and caring. His discharge instructions were clear and we have no complaints regarding the care he received. We will continue to use Cooper for our health care needs.
The absolute worse experience I have ever had! For one when we rushed our son into the hospital the emergency room people were rude except for one nurse who my wife and I were very appreciative of..but a high fever where test were …
so far this is a nightmare. sitting at cooper hospital in Camden NJ in ER waiting room 3 hours waiting to be admitted and not getting anywhere. people are coming and going and I sit. I was ok and understanding until this one guy just came …
I just had the week from hell at that place. My urologist called me on Monday to come to this awful place, I can’t even relive all the details. That will be saved for the huge complaint and suit to follow. It was actually worse than hell, …
I’ve heard good things about Cooper’s emergency department. I drove the extra 10 minutes from the emergency department near my house to Cooper to give my mom (the patient) the best possible care. Got here 3.5 hours ago and still waiting. …
My mom was brought in my ambulance with chest pains. She was in a bed in the hallway of the ER with no curtain and no chairs for me or my dad. I understand they were busy, but she remained in the hallway FOR 12 HOURS, during which a nurse …
I was transferred to Cooper due to the complexity of my injuries. The doctors, nurses, techs all did an amazing job. Special shout out to housekeeping and dietary staff, they were amazing as well!
Awful experience. The hospital staff is clearly overwhelmed by the unfortunate situation of being located in an inner city. We were beginning our experience at the trauma unit , our father having been admiited after a fall. The process of …
Would give 0 stars if I was able to. Stuck here for 35 hours waiting for an induction. NOT ONLY WOULD THEY NOT PROVIDE US A ROOM FOR DELIVERY, but INSISTED that we must stay there while we wait for one. During this, we were informed the …
While I have had pleasant experiences with Cooper doctors like Dr. Rocco Terrigno in Pulmonary, Cooper Hospital has some very rude staff members like Lori in Billing and Kim that works for Dr. Flannery. Their billing practices are …
I came in here on Wednesday, December 18th. Had surgery on Friday and should be getting discharged today. But this is also about their nurses and hospital food. The nursing staff is phenomenal. They go above and beyond to take care of their …
I had a hida scan done here. My review is based on having a procedure / test rather than a hospital stay personally. My experience was – quick and easy to make an appointment. South jersey radiology wouldn’t take me for 4 weeks. Cooper had …
Being from the South Jersey area, this was my first time as a patient at Cooper. I was admitted to my local hospital nearby, but after several days there it was determined I needed to be immediately transferred by ambulance to Cooper. To …
I am very annoyed at Cooper Hospital for an unnecessary scare and added stress to an already stressful situation. My mother was admitted to Cooper Hospital and while in there it was determined that she will be needing open heart surgery. …
To me the key to getting well is rest and that should be what you can expect at a hospital. Well from my recent experience at Cooper Hospital was probably the WORST EXPERIENCE EVER. Not only is the noise level higher than that of a grade …
I went for a procedure and was super nervous! My wonderful team of Drs. and nurses were an amazing, kind and supportive staff. My nurses Mary & Leslie made us smile and feel more comfortable about everything. My surgeon Dr.Danica Guigliano …
Cooper care team from neurosurgeons down to nursing care was excellent i had a internal carotid artery cerebral aneurysm dr shaikh’s team corrected minimally invasive procedure truly awesome procedure i have had open brain surgery years …
I don’t like this hospital at all. I have been here for 4 hours and I haven’t see a doctor or a nurse.
I wish I could give 0 stars. Worst hospital EVER. I had my son here. He was an extremely large baby & they refused to give me a C-section, but after my extremely long & excruciating labor, that I needed a blood transfusion and they could …
Trauma unit has terrible patient care. They took over 45 minutes to give him his medications when they were due. My husband was transferred to this hospital for a left humerus fracture. Upon discharge, they were going to let him go without …
Its not awful but had a few problems or issues was given a bed pain in the trauma unit and was forgotten then the pan must have had spilled onto my bed and was laying in it. I was there due to a car accident. Sometimes it feel like I was …
This hospital should be shut down immediately. Do not follow covid guidelines. Sent my reports to the wrong physician. Any doctor who sullies their reputation with association to this travesty deserves a negative 4 rating as well. If i …
Choose a different hospital! Especially if you have an emergency. You can’t even park your car to get your kid in the door without having to jump through hoops with security, got sent around to 3 different places, no one knows what to tell …
Everything was running smoothly with my sister’s care in the ICU, who was flown in by helicopter as a stroke patient. Doctors and nurses were very attentive and helpful. Then she was moved to cardiology because of her arrhythmia. All the …
I was drop off in the hallway on the 9th floor no nurse came to greet them self for 30 that’s because I had stop a nurse and ask them can you fine the nurse that is to take care of me trouble
I came to cooper for a cardiac study a few days ago, I must say I left feeling truly joyful and grateful for their staff. I give their full staff I saw that day 100 stars and Thank you all so much for the compassion in care I recieved. The …
I had tontake my daughter for stitches they didn’t sedate her instead they traumatized my 2 year old by pinning her because she broken loose from the papoose board and it was my daughter’s face that had to be stitched they should of gotten …
If I could rate this hospital, the Doctors, Nurses, and staff at “10” stars….I would. I only wish I could remember “all” of the names of the entire staff. Had an LAD heart attack which apparently is called the “Widowmaker” In reviewing …
Hands down the best place! Excellent care by the cath lab after being called in early in the morning. Henry, April and Steve were the best and most professional team I’ve ever seen, Lead by the amazing Dr Ogbara. I was then transferred to …
I went to an urgent care a few weeks ago in a lot of back pain. Every person working there was extremely rude to me. They reprimanded me for not having a primary care doctor (I get that I should have one, but it can be hard to arrange that, …
I just want to thank Cooper for saving my life. In February 2021 I was running 104-105 fevers hard time breathing. I did get tested at a local urgent care and I was tested positive for covid. After weeks of fever continuing to elevate and …
Wherever you go for healthcare, don’t go to Cooper. They’ll upcharge you for a basic checkup so that your insurance won’t even pay it in full, and then they’ll send you to collections while you try to resolve it! The best part is, my doctor …
My boyfriend was transferred to Cooper following a series of seizures. Every single thing they did took hours. He started off at our local hospital but needed to be transferred. The transfer took minutes to complete forms but it took HOURS …
Doctors in the Cooper network are great. Admin staff is not as wonderful. Spent over an hour on hold just to be told they couldn’t help me with a billing issue. Frustrating to say the least but my primary care doctor is helpful.
Labor and Delivery staff are fantastic. I am forever grateful for their care and support during my birth experience. Sue the night nurse on the 4th floor delivery was amazing and thankful for her kindness and excellent level of care!
Back in 2018, my mom got ill and was taken to Cooper Hospital where she received horrible care! I should say no care at all. Everybody was so cold and ignorant and the staff had no bedside manners. All they did with my mom was Place her on …
My loved one recently had surgery there. The staff was so very nice. I did not encounter one person who was rude. The surgery was successful and we got a call the next day from one of the nurses To follow up. And then 3 days later we received a personalized card from the hospital wishing a speedy recovery. Great service.
If I could give this place less than a 1 I would. The emergency department is just horrible I was sitting in a recliner with a IV bag attached to me in extreme pain and all I wanted was to lay down on a stretcher and I was told they have no …
I had my electrophysiology study done there, and the Lord blessed me with a great medical team that was both very professional and made me feel at ease.
On 2/24/21, I was scheduled for an out patient procedure at Cooper Surgical Center in Voorhees. I was scheduled to have a benign area of tissue removed from my left breast. I was asked to pay a pre billed amount of $924. When I had the …
My daughter was admitted to Cooper for two herniated disc’s. The Doctors, nurses and staff were really friendly and helpful. Thanks for all the hard work you deal with everyday.
I came here to get help because my doctor stop my anxiety medication I asked if there was something I can do to help me out it was like they didn’t know what medical advice to give things like this makes people give up seriously I suffer …
This is the worst hospital ever. The nurses in ER specifically Donna (Nursing Director) are the most self-centered, unethical, non empathetic, and non compassionate nurses I have ever met. You took an oath as nurses to not only taking of …
First time in 13 years I had the greatest experience ever at the ER, first time here, only waited abt 15 minutes at the waiting room, staff are very polite and nice, no complaints at all.
Don’t get me wrong the nurses are the real heros.
That being said a full bag containing my wallet, keys, and various items was …
July 23 my son tried to kill himself he didn’t die he broke his neck .He was took to Cooper Hospital. They saved my sons life the whole staff they worked so hard on my son .Thank you so much. Hes paralyzed thank God hes alive…Then they sent him to Columbus Hospital suppose to L Tex Hospital. The worst Hospital
Was taken at 4:30.
Checked in 6:30 after being checked over.
Thank the lord not heart attack. Nurses were very friendly being my first time . …
My favorite and only trusted hospital to go to when in need of any treatment or ER visits. My mother has been a RN at this location most of my life and some years before I was born. She’s been employed with the Cooper Health system for …
I became extremely ill and needed to be rushed to the ER. My experience in the ER was fine, typical, busy but I was treated well. …
A family member had a serious fall & was sent directly to Cooper. The Dr’s, Nurses & Techs were very kind in the ER & took excellent care of him. When he was transferred upstairs every one was equally kind. …
Although most of the nurses and dr were good. The Covid policy they have in place blows! How is a single parent supposed to stay with their child by themselves after a surgery and with trouble breathing. We had our own room and are …
Most professional, courteous staff, from the ER thoughout the entire hospital, including cafeteria, janitorial services. Everyone❤️❤️❤️
the worst when you call they transfer you to so many floors and nothing gets rectified, i been calling for 5 days just to know of my fathers condition because i am out of state. it is ridiculous, hours on the phone on hold this is not …
I was at Cooper with my 1 month old daughter to first meet with a pediatric neurologist and then over to the hospital to have some testing completed. Everyone was absolutely wonderful, kind, and extremely helpful. I don’t have a single negative thing to say about my visits there. 10/10 would recommend
I was admitted in the emergency room last Monday. I stayed in the emergency room for 26 hours. At first it was okay, getting blood work, etc. Then I was put in a holding area of the ER – finally after 9 hours with no food or water, I …
It saved my life 2 years ago and saved my husbands today everybody is so kind at this hospital valet to the top of surgeons kudos to one heck of a great environment !
Been trying to schedule an appointment for a EEG for 2 days now, they haven’t call back or answer any of my calls. terrible services.
The worst hospital in New jersey the nurses is nasty hang up on you, don’t answer the phone when trying to check on my mother I be glad when my mother come out this hospital !!! I do not want to see Cooper Hospital ever again and this place is the worst!!!
My darling husband had 17 strokes and 3 brain surgeries. The doctors and nurses made our stays as pleasant as possible. They are all very compassionate and kind. They even let me bring my inflatable bed. We practically lived at Cooper …
I am an immigrant and have no insurance, I am pregnant, I was referred from camcare, I went to ultrasound for fifteen minutes and I received a 600 dollar bill.
– 10 stars! I don’t understand how it takes over three hours to get a catscan. They have you sitting in a hallway. Shift changes and every wants to hug goodnight. Why do some people in the healthcare field HERE feel like you want to herre …
I can see why this hospital has a 2.9 rating.
The staff is unorganized and they like to accuse you of stuff. For example, when …
Staff ( administrative, Doctors, nurses, and support staff) are rude and patronizing. No regard for patient’s or their families needs. Does not keep up with the reduction of COVID restrictions. Does not allow family to accompany for …
Cooper Hospital Reportedly Uninvited Black Woman to Black History Month Expo Claiming Her Tea Did Not Fit the Cultural Theme – See Black Enterprise Magazine and other news articles
Although I’m writing under the name of my parish where I am pastor, I am writing this as a very distraught relative. My mother (by adoption/choice) is presently in the ER waiting for a bed for over 24 hours. She has been bleeding from the …
My wife and I like the cooper system very much. All our doctors are part of the system. My wife had 2 knee replacements at cooper camden. Very poitive results. Recently I found I needed a CT Scan. I was advised that our insurance is no …
Mom is currently a patient at hospital. Her team of doctors has been thorough and competent in her care. The nursing staff/patient care has been sub-par during the course of her stay. She seems to be “forgotten” daily. Nurses do not attend …
Everything about the Women’s Center is a complete joke. Unprofessional. Disorganized. Turned away my pregnant girlfriend because the charity care department made her 15 minutes late to her checkup, and they had an empty lobby. Not only …
My grandfather was recently admitted to the emergency room because of his fall from the stairs. He was well taken care of from the doctors, nurses, and other support staff. We really appreciate all the help and support from the team and wish them nothing but best of health in healing the world.
I just was there for a Same Day Surgery on Monday morning & ended up being admitted. Thankfully the doctors detected something that I never knew that I had pulmonary hypertension & was kept until earlier today. Food well it depends on if …
I have nothing but the utmost respect for our healthcare providers (nurses and doctors included). However, I do not trust many of them, nor do I respect them. In September 2020 I gave birth to my 1st and only child. I was experiencing …
Cooper hospital is filing paperwork right now to put my daughter in an unvaulantry patient and they have not told her or me her mother there crisis and psych department are terrible they never and still have not said nothing to us at all …
I was just there for my surgery and the nurses were awesome, room was cleaned
I may have giving a bad review in the past about CH in a certain department because of a bad experience (A minor mistake that was made) I was in my feelings😒Cooper Hospital really have some great doctors that are compassionate n will do …
Today is the saddest day of my life, my fiancé had a miscarriage, but I can’t thank enough the doctors and nurses who worked with us for 10 hours, even on a hectic day, they showed what an amazing human beings they’re, there treaded us …
Excellent hospital, they treated me very well during my surgery and the days I was there. Both nurses and doctor gave me an excellent service highly recommended❤️
I have been wiating for almost 3 hours for my 9yr old to get seen. Mind you they keep calling all this adult but when it come to the kids they taking long. Longer than before. Like is children in here with high high fever and nothing when …
I had a terrible experience in the ER! From 10:30am am I finally went to a room at 5:20 pm. I went to the 8th floor where I was also treated extremely poorly! You are “deemed” a problem if you complain about being in pain and staff lying …
I don’t ever want to return here with my child. My child did surgery me and his father I was with him all day we left while he was in surgery went back to go upstairs and they’re telling us only one parent can go upstairs which I find …
Not the brightest customer service. Constantly asking for personal information.
Worst billing department on the planet!!! For 4 months I’ve been trying to pay my $40 copay I never got a bill I keep getting text message that I owe $40 I just got a phone call to call the billing department. I was on hold for 20 minutes then I was disconnected. Worst phone system on the planet.
My son was in a car accident and had emergency surgery of the bowel.The nurses were great.
My biggest complaint was no communication from any physician and no phone call …
if i could give this hospital 0 stars i would, i wouldn’t even bring my dog here. the staff treat the patients horrible. calling the patient name by “this one” instead of by their name. extremely rude to guest.
Honestly if I could give a zero star I would rather do that. But I guess one star is fine. I am actually sitting in a bed in the ER as I write this. I have been here for a few hours now just sitting here and I have no clue who my nurse is. …
Had a very good experience during labor and delivery. My nurse, Alyssa was amazing and really helped me through it. I was lucky to have a nurse like her. She was patient and very attentive. She made me feel very comfortable with her. The …
As far as I can tell every facility, system and policy at Cooper Health System is designed by sadists dedicated to making the patient experience as terrible as possible. Two-hour visiting windows, parking garage entrance hidden in back …
I was there for weeks. I had two surgeries including triple bypass surgery. This is one heck of a hospital. I was so pleased with my care and the people. To all the doctors and nurses who helped me thank you. To all the food service people …
This is by far the worst experience I have EVER had at a hospital. My grandmother is 93 years old and of course because Cooper was the closest that’s where they took her and have taken her before but I will NEVER allow her here again. They …
Wish there was a less than zero star.
In 51 years I have never seen a worse hospital facility. Roaches, rude nurses, negligent nurses, no concern whatsoever about the care of my elderly uncle…they …
The most ignorant people on the planet. Do yourself a favor and don’t come to this butcher shop of a hospital. The lady at the front desk turned me away for medical treatment. I told her I’m not feeling well and she told me to go somewhere …
I’ve had strangers at a gas station treat me better than the staff at their Dr Eid, Voorhees office , did. Down right rude , unhelpful and doesn’t even stick to their own policy. Surely will be finding a better dr with nicer staff
Had surgery on my stomach , had to beg for ice once I got in a room. Had to beg for water, not even ice water. Very loud at night . You can’t sleep in hospitals anyway, But they certainly weren’t quiet all night!!! Hopefully never again, …
Dont bother coming here. Went there twice. Once for my brother with a broken elbow, and today for severe back pains. Both time the “physician” state ” well we cant help u with pain” WE JUST WANT TO KNOW WHATS WRONG WITH US STOP MAKING IT …
The staff was friendly, however, my husband was there for a heart procedure, and there was only 1 public restroom on the entire floor for everyone. It was filthy dirty, and the CCU unit was on the same floor. How can a hospital of such notoriety be this way.
Dr. Jonathan Edelstein was my doctor for the hospital..With all the problems I’ve had recently with jefferson acting like I don’t matter..dr. Jonathan Edelstein was amazing..Came to my room and answered everything that he could..Even though …
I had surgery here to remove cancer from my small intestine and am still here as I write this. The weekday nurses and techs are awesome. The night nurses besides Alice and the techs besides James and Mike are awesome as well. As far as the …
The staff at Cooper are compassionate efficient and effective professionals from intake to discharge. Their caregivers made my same day surgery a breeze, and the facilities were modern and immaculate.
The wait in the emergency department was way too long. When admitted as a patient, I stayed in the emergency department in the hallway for 2 days. Upon getting a room, the staff has no hospitality, and come in before knocking. The food is terrible, but the care is up to par.
I made an appointment for my daughter OVER A MONTH AGO.
I leave work early, take my daughter out of school early, and drive over AN HOUR to get to this hospital. Just for them to tell me that someone canceled my …
Our son, Jagger, was born on December 5th and let me tell you, our experience from pre-surgery (C-Section) to postpartum care was phenomenal. The whole team was so attentive and caring that we joked we plan on having more babies just so we …
I love working for this company. They offer amazing benefits and pay. In addition, the training is outstanding and the instructors are passionate about their working as well as teaching. I believe I found my forever workplace.
While Cooper has some very good, caring and thoughtful health care providers, its bureaucracy and patient navigation system is probably one of the contributors to the US having the 46th life expectancy in the world. After having an …
I had brain surgery on Aug 2, 2022. Dr. Turtz and HIS TEAM took care of me. God bless them all Nurse Gabby,Bridget and Karen!
The care I received from the time I entered Cooper until I left for home was superior
I was in a bike accident and had a triple compound fracture to my ankle. I had three surgeries. Dr Dolch fixed my angle and did an amazing job. I am so lucky Copper Trauma was close and I was taken there. Great trauma center. Thank you all. You saved my foot
Father in law is in bad shape in the icu and my wife is up there and they refuse to let me up! What a Terrible hospital I can not believe how horrible you’re staff and nurses are. Absolutely ridiculous I’m not allowed up. You people should be ashamed of yourselves! Trash hospital
My grandfather has bypass surgery I want to let everyone know that this hospital has very helpful nurses like Susan, Nina, Cristina and Nicole and doctors. They are taking care of patient at each and every second . Really impressive !!
Absolutely hands down one of the finest healthcare institutions we have been involved with. We travel from north of Harrisburg for the care of our daughter with Dr. Solomon the care she receives at Cooper is incredible from the PICU nurses …
3 hours’ worth of phone calls BEING transferred and disconnected numerous times all to find out which general surgeon does robotic inguinal hernia repair, all I wanted to do was be referred to the correct department so I could schedule an …
I had a colonoscopy done today and the nurse was able to start my Iv right away without sticking me multiple times. I received excellent care. I also had a laminectomy done on my spine in 2019 and The doctors and nurses gave me excellent care.
The ER was horrible my husband and I have been here already 16 hours waiting for a bed for him to be admitted. The nurse hasn’t come to check on him or administer the pain meds the attending physician provided. The restrooms are disgusting, …
This is the best hospital I have been in.
From checking in prior to the surgery all through recovery.
The nurses the staff they were all accommodating and very attentive.
Thank you for making my experience your priority!
First of all, they need to do something about the seasoned Registered Nurses, picking on the Newer RN’S.. it’s really pathetic! They are the future of the hospital, but you allow that to go on! They don’t train them , they show them a …
This hospital has very poor customer service. It has been 2 days an they still have my friend as unidentified. This is after they have spoke to the family more than 3x’s not to mention me & the family was just their 8hrs ago. I gave the …
Cooper Hospital caters to the elite and treats the homeless individuals as if they weren’t human beings. If you have to be seen at Cooper make sure you dress becominglyand avoid any appearance of of homelessness and drug addiction. Their …
A family member of mine was transferred here from a local hospital on a Sunday night. This person has been awaiting surgery since Monday. Every day they keep pushing it off. They can’t even give a time because they aren’t even on the …
My father is currently in heart surgery for cardiac issues, which is already stressful on myself and my family. After sitting around in the main waiting area for over four hours, we decided to stretch our legs and grab a quick snack in the …
Where to start. I will be giving my utmost honest review…as a longtime volunteer, worker, and a patient here. 8 years. I have started here as volunteer around 2014-2018. A nurse technician 2018-2020 and RN 2020-22. Over the years I saw the …
I only gave this place a 2 star rating, because some people in this place do actually care about their patients, and do show compassion. However, my last few trips to this hospital have not been good experiences. ( It’s very frustrating, …
My Dad was taken to Cooper from Elmer after he fell and broke three ribs. He died three days later from complications. Most of the doctors were amazing except for the surgical specialist. As we were going back up to TICU after meeting my …
I have been in and out of many hospitals this past year. Cooper in my opinion exceeded them all. Good care. And the nurses and doctors really listen and care. I am so appreciative of the quality of care I receive. …
I had surgery on my kidney in 2019 to remove a tumor. After the surgery, my wound wouldn’t close. I had several appointments with Dr T to follow up and try different “procedures” to fix the issue. In 2020, I was back again to get my gall …
Had my son at this hospital 4 years ago ( in June 2018) I had scheduled c section they refused to check my cervix when I asked as I was in active labor upon arrival at the hospital. Upon having my son they were rude to me and hardly …
This review is for security person badge #559 . I understand the hospital policy is for no one to lounge on the bench in the waiting area. However, you can be kind. Please dont talk to people the way you did. I watched you approach an …
We are not from the area but my son suffered a sports injury and Cooper’s was recommended as the best place to take him in the area. We only waited in the ER a few minutes before being called back. Everyone from check-in to discharge was …
We recently had an excellent experience at Cooper when my husband was sent by his GP because he was in AFib. GP called ahead and he was seen within 10 minutes of getting to the ER. They immediately began running tests, getting him …
Had to bring my daughter there for Flu like symptoms. The nursing staff was amazing. The doc was nice. The room was dirty. I’m pretty sure the room was not cleaned from the prior patient. Which is insane. We were in an isolated room, which …
I just had surgery here at Cooper Hospital, This has been an outstanding experience on every level.
Cleanliness- My room was spotless and well organized. …