Coosa Valley Electric Cooperative is a nonprofit, member-owned and democratically run rural electric company that serves governments, churches, schools, and commercial and residential customers.
| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
69220 AL Highway 77, Talladega, AL 35160
(Translated by Google) Very good very friendly and fast
(Original) …
I really like the smart pay, i can keep up with my usage thru the app and i get text messages every morning. Great idea! Never had an outage. Great customer service and friendly staff. Love this company!
Excellent customer service!
Started a new electrical service
Never had any problem
Good service no problems then with them a year or more
The people was very professional & courteous did a great job.
We went in there for bee keeping and Mr Joe talked to us a good 40 minutes and he was so helpful.
Losing my payments, shutting my electricity of BECAUSE of said lost payments, and hanging up on me repeatedly when attempting to call and fix the situation. Terrible.
Very courteous and helpful. Quickly addressed the problem. I appreciate our power company workers…
Wish I could get Alabama Power, been with these people 21 years. When the wind blows have your candles ready
Several problems that have been handled effectively and engineers have been helpful in solving problems.
I enjoy the prepaid service, on average we only use about $5 per day..total electric..
Worst customer service EVER! Cost per kilo is unbelievable! Don’t move to Coosa Valley service area! It is very wrong how this company treats there customers
I have been using Coosa Valley Electric for nearly 25 years and I have always received excellent customer service. I am very happy with my service.
Thank you for making sure we had our power back on. Replacing lines an poles. You don’t know how appreciative we our. Vandiver al.Thank you so much
This is the worst company ever they charge what they want they steal you blind !!! I am on smart pay and they rip you off your bill goes from 4 dollars to 14 dollars and there’s nothing different being used they were supposed to help with …
I’ve been on their service for over ten years. Anytime there is an outage they are quick to respond. Great job and we appreciate your efforts.
I have been without power almost 4 day’s my brother lives next door and has power nobody checked to see if I had power they just assumed I did if I didn’t pay my bill you would turn my power off extremely fast this makes no sense
$500 deposit..are you kidding me?!?! A single mother starting over..having hard times with not so great credit you charge her a $500 deposit?!?! Could you not at least stretch it out over a 3 month billing cycle? You should be ashamed..you …
I can remember growing up my parents complaining about CVE, and now that I’m having to deal with them I COMPLETELY understand. We have EVERYTHING turned off during the day except for the fridge, and the bill is still barely under $300. We …
I wants to know how our bill was 200 dollars last month then get the bill the other day it has went up 130 that so ridiculous nothing different everyone is not using all this power just because it was a few cold day you all decided to raise …
Paula Davis was so helpful. She was so positive. I literally don’t want to deal with anyone else.
I have been with Coosa Valley Electric for 11 years. My service has only gone out maybe 3 times in 11 years and in that time only for 2 hours at the longest. Excellent customer service and friendly staff. Thank you for taking care of us.
Absolutely no leeway even for a day or two. Power bill is still stupid high even though all light bulbs have been changed to LED’S , central A.C unit disconnected, all plugs put on energy saving power strips , and nothing but the deep …
We live at the very end of the grid. Power went out about 11PM couple nights ago. Not sure why . After finally finding the number to call was able to report the outage. Power was back on in less than two hours. Would give 5 stars except …
We are without power at least 2 or 3 times a month. Every time they come out to get power back on they put in an order to cut trees away from the power lines. This order hasn’t been carried out in about 3 years.
Great service! We get our power back on quickly if there is an outage and the customer service is fantastic! Plus, we get to have a vote in how our power company works. Far superior to large conglomerates who make all of the decisions for you.
Two stars because the power is on more than it’s out so that’s somewhat of a plus. Get Alabama Power if at all possible. I miss it so much……power I mean. …
This company doesn’t even deserve 1 star. They are a monopoly and need to be run out of St Clair County. The general manager ,Jon Cullimore, at his discretion, determines whether they will give you an extension and how many times they are …
Worst company ever!!! They sent a letter saying the power will be out from 8am till 1pm it’s currently 2:36 and we still don’t have power! 100% over coosa and their terrible service! Please give us Alabama power soon
Ya know it’s bad..how do people afford to live here .I’m on a disability check. My deposit is going to be 500.00 that’s my rent moneyevery month.so tell me if I get oiwer on then I loose my place of living trying to pay yall and land …
Please give me alabama power. Your electricity is way too overpriced. There’s zero reason for you to even be a company anyways. You literally use alabama power’s lines and have to pay them. Utilities should be completely government ran and …
Called at 10:14 pm to report loss of power due to tree falling on wire during storm. 2 hrs later power is on and we are doing the happy dance. Thanks CVEC for responding so quickly
Setting up a new service with Coosa Valley is atrocious. What power company expects the customer to pay for power, but the customer is solely responsible for finding a power pole and picking up the meter base and setting up everything …
I have had power with this company for 7 yrs at our lake place this Saturday I realized my power was off I called them thinking something was wrong he turned the power back on , I called the company on Monday and did have a late bill so I …
The costs for service with this company are astronomical. Coming from large cities like Los Angeles and Las Vegas, I have NEVER had electricity bills this high. I WISH I had another option for service in my area.