Core Institute Specialty Hospital (AZ)

Hospital, The CORE Institute Specialty Hospital

Our unique approach to patient care allows our physicians and staff to become experts in the most advanced orthopedic surgical procedures … See more

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Core Institute Specialty Hospital (AZ) Reviews ( 137 )

  1. They do not answer their phone and the message is very unprofessional. There is no operator or recorded message. Very frustrating and disappointing for such a well known group.

  2. This place took care of me with my new hip surgery great star unsurprisingly great food nothing for professionals if I ever need another surgery this is the place for me

  3. My apologies I had originally thought this was a different place altogether! I went ahead & updated my 🌟s to 5 to reflect my actual experience with The Core Institutions as per my personal past experiences with them! Sorry bout the confusion stay blessed 💋 …

  4. Orthopedic Surgeons at The CORE did both my ACL/Meniscus & Carpal Release surgeries – I highly recommend both Dr Tony Nguyen (knee & shoulders) & Dr Scott Edwards (hand/wrist).

  5. Talk about good nurse and good food both went over and beyond the call of duty thank you for being there for me ,when I was so far from home I said a prayer for all of you to be blessed for your good deed, and thank u for the ride back to the hotel sense the shuttle didn’t go that far =_=Dr Feilds is the best Dr =_=

  6. The staff is extremely friendly and professional. They make you feel comfortable, answer all your questions and make sure you understand everything that is going to happen so you are prepared for your post op.

  7. This place know how to take care of you. From begining checking in to checking out best in & out surgery in town. They don’t east your time waiting. High recommend The CORE Institute.

  8. The billing department never answers the phone nor do they return phone calls. Core owes me money due to my out of pocket max having been met. Please return phone calls! All of the medical staff was EXCELLENT.

  9. I took my boyfriend in for foot surgery Dr R Scott is awesome, food is good but to be checked in by a security guard seemed a bit unprofessional who handed me a mask with no explanation in front of everyone in lobby found out afterward …

  10. Dr. Steven Werner is the best and should have a 5 star rating. The Saturday staff needs some improvement . I felt that they were in s BiG hurry to get rid of me.

  11. Great place excellent staffing ratios wonderful nurses, patient care is a top priority which you don’t find just anywhere. These doctors really care about their patients I’m totally impressed ❤️

  12. The care was above what I expected for a small hospital they helped you when you asked for it and didn’t give you no grief about it they knew what they were doing and were very efficient a very good place if you need the surgery like I had . I had a total knee replacement

  13. The whole staff is caring, kind and so pleasant to their patients! My best friend had spinal surgery yesterday and today they are doing physical therapy! Highly recommend this hospital!!

  14. The after surgery pain care following my knee replacement was terrible. I was in a great deal of pain unable to sleep the entire time i was there. The hospitalist doctor did not even talk to me before he decided i was ready to go home. I will not ever use this hospital again.

  15. This is my 2nd knee surgery and I had to stay over night..
    I wanted to send out big Thanks Dr. Moore and his team.
    Secondly I want to give a shot out to Pre-Op nurse Vivian I was glad you were on …

  16. Had surgery on the 9th of April, and woke up in pain and swollen leg on the 13th. Called and the on call doctor was upset because I woke him and his wife up. Didn’t care and was mad at me

  17. Was way over charged, $200 for a regular DR visit. plus was hit with another 98 dollar bill in the mail for nothing. Just to hear the dr tell me everything I already knew again. Will not be coming back here. I’m going to fight the new bill in the mail. Horrible, I will be finding a new Dr. Very unhappy.

  18. Core institute specialty hospital is horrible I have been in so much pain since my thorasic spinal fusion on Monday four levels. And they don’t care or won’t listen to me. Don’t ever go here.

  19. There are good hospitals and doctors and there are great hospitals and doctors. Core Institute Specialty Hospital and Dr. Steve Myerthall are among the GREAT!! I needed knee replacement surgery but live primarily in another state. Dr. …

  20. My last appointment was April 23. Saw pain Doctor. It seems I am just passed around. Doctors here refuse to help after they have been payed. I am lied to about what’s gonna be done. And after I wait 2 to 3 months for an appointment nothing …

  21. I have been there five times with Dr Campbell as my surgeon. They did some renovations to the pre op area in 2017. And originally had only four beds in there and when they renovated it they took out a wall and added two more beds. It’s …

  22. The nursing staff was very nice, however, it seemed like nobody knew what they were doing. Each time a nurse would come in, she (they were all female) would ask questions and state to me, “Oh, that should have already been done”. Basically …

  23. The billing department is worthless. Same as the other reviewer here, they charged me an estimated amount upfront. Later, after the insurance was processed, it turns out that they had overcharged me. NOBODY ANSWERS THE PHONE HERE! I …

  24. I have had the pleasure of being in this center twice. Staff is great. I just wish I was awake enough to enjoy their food. They tell me it’s great.. it smelled was behind God. Or maybe it was the fact that I was NPO might he have been a factor.

  25. This place is one of the worst ever!!!! My mom went in there for knee surgery and came out with very bad stomach pain. Inside where they did her surgery she said it looked like a storage unit lots of tables and chairs all around. She went …

  26. The staff here is terrific and very professional. The office itself is not very inviting. I walked in the door and there was an odor that smacked me in the face and stayed in the air for the entire hour and 40 minutes I was there. The …

  27. The Core institute is awesome. Their front desk staff is friendly and efficient, the medical assistants are first rate and helpful, and the Doctors, nurse practitioners, and Doctor assistants are extremely knowledgeable and get to the root …

  28. I was operated on 10/18/21 for an SI Fusion. It was my understanding that I would likely spend the night due to my history of low blood pressure. Everything unwound into a mess. I arrive early as requested, but was not taken back to …

  29. My daughter had to have ACL and Meniscus repair today. From the first day when we got an appointment to meet with Dr. Nguyen everyone was amazing! Very friendly and prompt! Heather Doyle and Victoria our patient navigator were amazing …

  30. Couldn’t be happier. Today my wife had her clavicle plated by Dr Amini, and the staff, from front door to admin, clinical to food service, were amazing. All of them friendly and helpful. The facility is clean, the cafeteria is easy to get …

  31. Great facility and super awesome nurses. Had a 5am appointment for knee surgery, showed up 10 minutes early and was 5th in line, all with 5am check in. Its first come first serve and the facility is 24 hours so I suggest showing up by 430am …

  32. Dr. Brown did my husband’s shoulder surgery. From the time we entered, everything went smoothly. The medical staff was top-notch. They were reassuring and* after the surgery, Dr. Brown came down to the cafeteria to get me. We stopped …

  33. This week, I had spinal surgery at the CORE Specialty Hospital on 19th Ave. The entire staff was amazing. I have a lot of allergies and the anesthesiologist spent time determining the best approach for pain management. This was very …

  34. They take really great care of their patients and are very thorough. The nurses and dr.s check double check and triple check so there are no mistakes on what is being operated on …

  35. I was there for total knee replacement in August 2016. My experience was great. Nurses came to walk me before lunch, late afternoon and in the middle of the night, but only if I was up for the bathroom and if I wanted to walk that late at …

  36. Great nursing staff and amazing food. No social worker on site. My mom needed to go to a rehab facility as she is 80, lives alone and could barely get out of her chair. They wanted to send her home 2 days after spinal surgery. I had to …

  37. From the moment my family and I walked in the day of my surgery we received nothing but exceptional service! their staff is very knowledgeable and friendly!
    A very clean hospital. …

  38. My husband had surgery here and after reading all these reviews before his surgery we were very concerned about going there. HOWEVER, the bad reviews are all BS!!!! This was one of the best experiences in a hospital we have ever …

  39. I had a total hip surgery done on January 3d. I had the best experience at The Core Specialty Hospital. The staff was very kind, considerate and genuinely caring.( I was nervous because I had a procedure done a few months ago that didn’t …

  40. While the quality of care was decent I was hit with a large bill for the anesthesia after being repeatably assured that the anesthesia provider was in my network. I was given the name of the provider that they said they were using and …

  41. My daughter had her finger operated on here. The staff, all of them, seemed happy to be at work. They were kind and every one of them was knowledgeable of their craft. It was comforting knowing that my daughter was in good hands every …

  42. The surgeon Dr. Cercek is the best orthopedic surgeon. We received excellent care from him. We decided to go to this hospital due to less risks of infection. But multiple staffs were found to be rude/have no bedside manner, specially the …

  43. Rude people. Stay away from them. I got a few problems with their service. Front desk would not let patient’s attendant to stay due to covid. That’s fine. But when I asked how I can make a payment if I am not allowed in at all she asked …

  44. BEST DECISION I could have made. I was nervous about staying here for recovery after reading some of the reviews, but my experience was amazing! My nurses Amy and Dakota were wonderful, sweet and very attentive. Hands down the best decision …

  45. I had a total knee replacement January 2016. Was totally petrified as to what to expect. I have to say EVERYONE on this hospital’s staff was so very kind, understanding and patient with me. Dr. Werner and his team did the utmost quality …

  46. Besides the long wait, the nursing staff is amazing. All my questions were answered very organized.there is some construction going on but they made me as comfortable as I could be.

  47. The steroid shot helped the shoulder. No one answers the phones. It took days for them to return calls or make referrals. Still waiting for my MRI referral, so I asked them to refer out because it was getting too difficult. In the …

  48. The staff is rude and the hospital is dirty. I had a procedure done In Jan. 2022. The pre op area was very nice, however my post op care was very sub standard. The nurses were rude, when I woke up from anethesia I was in excruciating pain, …

  49. This place is terrible. No good communication with the family. My wife sat in the pre-op for more than four hours. I could not find out a thing about my wife . I was told there was a problem with a Dr not wanting to use the OR so he got the …

  50. Had a Laminotomy this morning, and so far feeling great. Service and nursing staff were excellent, very caring. Doctor Sigh is a great surgeon and wonderful bed manners . Clean facility and environment,

  51. Wouldn’t recommend it. Came in with a broken wrist, provided my own x-rays from urgent care, talked to the doctor for no more than 5 minutes. Didn’t require casting, used a splint that I self provided, doc told me to keep it on for 4 weeks. …

  52. Terrible experience. In pre-op room waiting for over 4 hours. Pushed my surgery back 2 hours the afternoon before. Toilets in pre-op rooms are backed up, if you need to use bathroom you have to walk in your gown about a city block. …

  53. My experience with Core Institute Specialty Hospital was the most terrific, extraordinary and absolutely the greatest hospital that I have ever stayed at. There is so much team work ion all employees. Individuals that stood out was Nurse …

  54. I was so impressed with the facility and staff.I had a great experience at the center. I went in for hip replacement. I would receive to everyone to use the for joint replacement

  55. This was the best surgical experience I’ve ever had in a hospital, from the surgeons to the nurses. I was treated with respect, everything was explained in perfect detail, and there was no waiting around for help. When I pressed the nurse …

  56. Had total knee replacement surgery at this hospital on 26 July, 2022. The surgery itself was a big success, but some of the nurses acted as if they didn’t know whether they were coming or going. They missed doses of my meds, and it took 4 …

  57. My daughter had to have 2 surgeries on her ankle. Once was complete here at The Core Institute Hospital. I couldn’t have answered for a better Doctor. Dr Holmes made sure you get her taken care of right away. We were in and out in a few …

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