Cornerstone is a community-owned organization that is committed to contributing to the overall economic growth of Western New York through the development of products and services that empower our members to meet their financial goals.
| Saturday | 9AM to 1PM |
| Sunday | Closed |
| Monday | 9AM to 5PM |
| Tuesday | 9AM to 5PM |
| Wednesday | 9AM to 5PM |
| Thursday | 9AM to 5PM |
| Friday | 9AM to 6PM |
6485 S Transit Rd, Lockport, NY 14094
Federal Credit Union banking made easy.
Good tellers.
Good people and service
Great experience no complain
always been treated great
Great
Very helpful, friendly,efficient.
Pretty pissed they stole the GameCube logo but they gave me a loan so….
Very nice employees. They answered all of my questions and were happy to help!
I haven’t had a problem with this bank so far. I have had an account open with them for 5 years.
Experienced, friendly staff. Highly recommend them for your banking needs. Better than a bank, anyday!
The ladies at cornerstone drive-thru r very awesome Monday thur Friday please treat them with the utmost respect I’m their favorite fan u go ladies ……
Go with a different bank 👍 Key Bank has been great to me since the switch. …
No wonder they have such a low rating. Tried calling over the phone to setup web access to my account give them my full name and info and they tell me they cant give me my account number because they can’t verify who I am????? What a joke
Last night their system crashed so I didn’t get my paycheck. I called today the woman then said to me, “There is nothing you can do.” Then proceeded to hang up on me.
I love banking with Cornerstone cfcu Transit rd location . They are amazing ,helpful & always a great experience !!!!!!!!!!!!!! weather going in person or over the phn the rock and amazing tellers !!!!!
Hours clearly state 1pm obviously I’m not the only one disappointed being there are twenty cars in the lot. Thanks for being ignorant! Update your page.
Absolutely terrible service. Paid off a car loan at the beginning of January and it still has not updated on my credit since November 2017. Still waiting for the title in the mail as well. Have not answered any emails pertaining to this.
Horrible service. I do most of my shopping online to save money and can not do so with this bank. Account is now locked out for 12hrs and I had to cancel my vacation today, and I am unable to get my insulin for my type 1 diabetes.
This place had a decent loan rate but it is impossible to make a payment online. Every month I have an issue making a payment online. Other FCU have same rates. I would go somewhere else.
Glenn and Peter in the Loan dept were so helpful. I love Cornerstone, I’ve been with them for 4 years and have never had any issues. Always a pleasure
I drove from Watertown to N Tonawanda at the behest of a credit union representative in order to both update my personal information and to setup direct deposit into this account. …
Best banking experience ever! There tellers are always friendly and knowledgeable. Everyone in there loan department is great. They great rates and a lot different options for everyone.
THIS BANK DOES NOT HAVE A FRAUD DEPT! My card was compromised and used at rite aid on a Saturday. First charge went through (and my account was charged!) Second charge was flagged and they shut down my account. I went to use my card Sunday …
Come on now guys. I’m over here deployed in Afghanistan and don’t have any access to account statements for a loan I have with them. I don’t get emails or anything else with them either, I just pay through my bank (USAA) online to the …
Great credit union 99% of the problems people have with overdraft fees they bring them on themselves. If you have auto pay keep enough money in the account to pay the bill problems solved. We never had a problem with cornstone so if you are getting charged it’s most likely on your end nobody will ever be 100% happy it’s in our DNA.
The Front says open till 5pm, drive up lobby is closed. Go to drive through and that’s closed. No posted covid hours or nothing. Awesome customer service to sit inside and watch us figure our how to get our business done. BTW it’s 330 pm on a Monday.
I’ve only been banking with them since August, but they’ve been super nice so far. Everyone there is super helpful and friendly to me. My account was disabled once because I made a $1,300 purchase all at once online, and they were able to help me restore it over the phone really quickly.
If I could leave a lower review I would. This is the worst bank I’ve ever joined. I would never recommend someone to join this bank either. I drive to a hour away and fraudulence is reported on my card. I call a phone number twice about …
Terrible banking policies. If I could give no stars I would. They love to charge overdraft fees, for instance my car payment is an automatic debit and my paycheck is directly deposited, but my car payment somehow comes out at 1am and my …
I haven’t had an issue with this bank since I got a loan for a car back around 2010-11. Paid the car off a few years ago. Now I’m looking for a lien release letter so I can donate the car I no longer drive. Lady I got through to on the …
The office staff seems to be inexperienced. Different people tell you different things. They seem to be focused on making money rather than serving customers now. Very disappointing what it’s become.
Couteous , effient tellers at the drive thru as well as inside..love doing business with this credit union and have been a member since 1973.
Wife and I have used Cornerstone for 4 vehicle purchases, the have great rates and service. Talk to them before signing up with the offers from the car dealers.
I want to thank Cornerstone”s real estate department for guiding me through a loan request. Everyone that I spoke to was by far the most helpful personel of any financial institution. This is why they are the best Credit Union in our area and I stroungly recommend making Cornerstone your credit union of choice.