Water is constantly off without notice of any kind not to mention its completely undrinkable and smells like a public swimming pool cannot wait to move from here
Water tasts horrible and i can’t imagine it safe to be drank. Even my dogs have to have filtered water the ammonia levels and chlorine levels are so offputting. I mean seriously, raise the bill by 20… hell 40 dollars per household save us the trip of buying filters and provide us with better water quality…
They gave our personal bill/info to someone else with all our personal info. A MAJOR security issue. I talked to the office manager and she had the audacity to say: “It is what it is.” Dont EVER trust these people with your personal …
Terrible customer service! We just sold our home and we were told we had to give a meter reading. The container is full of water and we cannot even see the meter to get them a reading. With not being able to get to the meter we have to pay …
Has the work standards of a poorly funded red-headed stepchild government office. It’s almost scammy how easily service can be cut off with very little notice. Automatic bill pay cannot be set up online according to their site, therefore …
Terrible made payment arrangements and they shut water off anyway. Don’t trust them. Said they could care less about COVID or anyone sick from it. Ripped me off for 165.00. Don’t pay them with credit card as you will be handing your …
Called today 1/16/19. Made my payment and it was successful. Called and spoke to Michelle to give her my confirmation number. She told me I didnt pay my whole balance. I still owed $25. For what?!? Supposedly, a water meter man came to my …
The fees never end. They also use PSN (Payment Service Network) that charges you also to pay for their service. The women are nice up front except they are not and no one cares about you, your time, or your service.
Horrible customer service! Elderly mother got November bill on the 18th. Today, Dec. 3rd, got cutoff for November bill on Dec 5th bu 4pm. She paid her October bill with November’s SS check and they turned her off anyway. Called to find out …
After having a leak all winter they got it fixed. That’s great. They destroyed the yard then just leave it like this. I don’t get it. I understand it’s a Utility and they can do whatever they want. I just don’t understand why they do this. …
Just don’t. Wait you have to because there are no other options
Terrible management. Why can’t I leave zero stars?
Awesome group of people
Best customer service of any water district in the state. That post yesterday under my name was done by a hacker 😀 …
Called after hours to inquire about water outage ,they answered phone and gave me details all good over all.
Water is constantly off without notice of any kind not to mention its completely undrinkable and smells like a public swimming pool cannot wait to move from here
The girls in the office are delightful to do business with. Debbie is a ray of sunshine! I look forward to paying my bill each month.
Water tasts horrible and i can’t imagine it safe to be drank. Even my dogs have to have filtered water the ammonia levels and chlorine levels are so offputting. I mean seriously, raise the bill by 20… hell 40 dollars per household save us the trip of buying filters and provide us with better water quality…
They gave our personal bill/info to someone else with all our personal info. A MAJOR security issue. I talked to the office manager and she had the audacity to say: “It is what it is.” Dont EVER trust these people with your personal …
Terrible customer service! We just sold our home and we were told we had to give a meter reading. The container is full of water and we cannot even see the meter to get them a reading. With not being able to get to the meter we have to pay …
Has the work standards of a poorly funded red-headed stepchild government office. It’s almost scammy how easily service can be cut off with very little notice. Automatic bill pay cannot be set up online according to their site, therefore …
Terrible made payment arrangements and they shut water off anyway. Don’t trust them. Said they could care less about COVID or anyone sick from it. Ripped me off for 165.00. Don’t pay them with credit card as you will be handing your …
Called today 1/16/19. Made my payment and it was successful. Called and spoke to Michelle to give her my confirmation number. She told me I didnt pay my whole balance. I still owed $25. For what?!? Supposedly, a water meter man came to my …
The fees never end. They also use PSN (Payment Service Network) that charges you also to pay for their service. The women are nice up front except they are not and no one cares about you, your time, or your service.
Horrible customer service! Elderly mother got November bill on the 18th. Today, Dec. 3rd, got cutoff for November bill on Dec 5th bu 4pm. She paid her October bill with November’s SS check and they turned her off anyway. Called to find out …
After having a leak all winter they got it fixed. That’s great. They destroyed the yard then just leave it like this. I don’t get it. I understand it’s a Utility and they can do whatever they want. I just don’t understand why they do this. …