Worst water company of any place I’ve ever lived , one day late no water service even if due date falls on a Sunday , they do lucky I cnt dig a well 😡😡🤔 …
This place is a scam i think they doing us how the Mississippi power place was doing and taking people money.I think they need to be investagated they never give exstentions and over charge for 3 dollars
worst customer service i have EVER dealt with. rude and disrespectful. every person i spoke to. I guess you don’t have to be nice when you’re the only company that provides water for this area.
they have a nice racket out here they overcharge for water, are rude, change the rules every month. we all need to do something this is out of hand. 150 a month for water …… really welcome to hitlers water company
They just shut off our water service after business hours, in the middle of a heat wave so we can’t turn it back on until tomorrow morning. No warnings. Nothing. Completely unbelievable. You guys should be ashamed of yourselves.
Very rude staff and Managment, but you can’t speak to anyone else but the rude ones in that office. They must receive bonuses on the disconnect fees they make people pay…which I was charged with because of $2.50 mistake!!!
They must receive bonuses or something for milking you for every penny they can get. The women in the St. Martin office are very rude and condescending also, Melissa in particular.
One of the most corrupt organizations in Jackson county!! Way over priced. Customer service staff is always very rude no matter what! If I could afford to have a well drilled, I would do it in a heartbeat!!
The people who work in the building are rude and unhelpful. I have paid my bill every month with no problems and they treated me as though I have had a disconnect every month. I felt as though because I’m a black single mother they were discriminating against me. I will be filing a complaint.
These people are so disrespectful and rude. My water bill is 300 dollars and they can’t provide any explanation. My pump outside is full of tampons, pads, bulk, all from previous tenants and they haven’t done a thing about it. Someone …
Absolutely the worst service and people to deal with. They have no guidelines on how to run a business with the customer in mind. And absolutely the worst management to deal with. If you are trying to resolve a issue they hang up the phone …
Having no idea what I was doing, somehow I was lucky enough to get Teresa Reid to help me. Her knowledge and professionalism was outstanding from the very beginning of my ordeal. She also was kind, caring and understanding which is such a valuable attribute.
Thanks Teresa!
This is the worst utility company I have ever worked for and I’ve been in the business a long time,I can see in the very near future this company will be taken over by someone else with better quality and more professional. There was only …
How about today I went to turn water on & had no running water, since we pay our bill automatically the first of every month on line I thought nothing of this. Then I called the water department office only to find out they said we were …
Called on a Sunday because pump station was not working. NEVER EXPECTED service today, but a technician came out within an hour of my call. Great job. EVAN was professional, …
It’s always something with these people !! 🙄 I called Jackson utilities to see if I can make a payment arrangement BEFORE MY SERVICE GOT SHUT OFF , (because they told me they are willing to help me if I call before and make an arrangement …
Only one word….incompetent
There water is not very wet !!!!
Excellent and friendly staff!!!
Very rude people. Not helpful at all.
Customer service is very good to excellent.
The water is good and the service was fine for me.
Very nice ladies that work there.
Ben Stephens, I second that. Absolute worst service. Slapped with a bill 10x the normal amount with no explanation or options to work things out.
Worst water company of any place I’ve ever lived , one day late no water service even if due date falls on a Sunday , they do lucky I cnt dig a well 😡😡🤔 …
This place is a scam i think they doing us how the Mississippi power place was doing and taking people money.I think they need to be investagated they never give exstentions and over charge for 3 dollars
They seriously need to hire friendly front desk and window employees…absolutely tired of all of their attitudes and constantly being rude.
Never had a problem, then again, I only pay my water bill 🙂 good job
After some miscommunication. West Jackson came out an finished the work they were doing in my yard. An I’ve got to say it looks pretty nice.
worst customer service i have EVER dealt with. rude and disrespectful. every person i spoke to. I guess you don’t have to be nice when you’re the only company that provides water for this area.
they have a nice racket out here they overcharge for water, are rude, change the rules every month. we all need to do something this is out of hand. 150 a month for water …… really welcome to hitlers water company
They just shut off our water service after business hours, in the middle of a heat wave so we can’t turn it back on until tomorrow morning. No warnings. Nothing. Completely unbelievable. You guys should be ashamed of yourselves.
Very rude staff and Managment, but you can’t speak to anyone else but the rude ones in that office. They must receive bonuses on the disconnect fees they make people pay…which I was charged with because of $2.50 mistake!!!
Fabulous people to deal with! Miss Teresa is such a wealth of knowledge and kindness. Thank you so much from your friend in Bay St. Louis!
They must receive bonuses or something for milking you for every penny they can get. The women in the St. Martin office are very rude and condescending also, Melissa in particular.
One of the most corrupt organizations in Jackson county!! Way over priced. Customer service staff is always very rude no matter what! If I could afford to have a well drilled, I would do it in a heartbeat!!
The people who work in the building are rude and unhelpful. I have paid my bill every month with no problems and they treated me as though I have had a disconnect every month. I felt as though because I’m a black single mother they were discriminating against me. I will be filing a complaint.
These people are so disrespectful and rude. My water bill is 300 dollars and they can’t provide any explanation. My pump outside is full of tampons, pads, bulk, all from previous tenants and they haven’t done a thing about it. Someone …
Absolutely the worst service and people to deal with. They have no guidelines on how to run a business with the customer in mind. And absolutely the worst management to deal with. If you are trying to resolve a issue they hang up the phone …
Having no idea what I was doing, somehow I was lucky enough to get Teresa Reid to help me. Her knowledge and professionalism was outstanding from the very beginning of my ordeal. She also was kind, caring and understanding which is such a valuable attribute.
Thanks Teresa!
This is the worst utility company I have ever worked for and I’ve been in the business a long time,I can see in the very near future this company will be taken over by someone else with better quality and more professional. There was only …
How about today I went to turn water on & had no running water, since we pay our bill automatically the first of every month on line I thought nothing of this. Then I called the water department office only to find out they said we were …
Tasha was wonderful and helpful in many ways. She considered several ways to try to help me. She rates 5 stars.
Called on a Sunday because pump station was not working. NEVER EXPECTED service today, but a technician came out within an hour of my call. Great job. EVAN was professional, …
It’s always something with these people !! 🙄 I called Jackson utilities to see if I can make a payment arrangement BEFORE MY SERVICE GOT SHUT OFF , (because they told me they are willing to help me if I call before and make an arrangement …