At Covenant Health, healing isn’t just a job – it’s a mission. Standing as one of the largest health systems in the Lubbock, Texas region, they remain … See more
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(Translated by Google) The hospital belongs to the state and the service there is excellent
Most of the specialties are available and they care about the patient and his …
Covenant just all around sucks the staff are ass holes and very unprofessional…for this to be a so called Christian hospital…..just rude unprofessional and there patient care sucks ass…
The lady at the front desk refused service due to a cut finger to the bone not being an emergency & was rude from the get go, I would not go here, absolutely rude & unprofessional.
The kindest nursing staff ever. Nurse Brooke is awesome, Rita (Cna) at the joint Ranch is good. I’m from eastern NM so I am here without visitors and there’s not been a lonely moment because the nurses, doctors, physical therapist, and …
They never mentioned there staff wasn’t in our network. We thought they were paid but now 2 years later we get bills. They’re hospitalists barely talked to me. They’re oncologist wrote me off 1year to live IF chemo worked. The radiologist …
This place is safer then UMC but still it’s a death trap. I just can’t say how upset I am with them. I was given high doses of ativan to stop my seizures then I was just pushed out front. Next thing i know I kinda wake up with a broken nose and wrist. The nurse just pushed me out front and left me. I fell and well the rest is history.
Came in bleeding and hurt and made to wait over 3 hours in the waiting room being exposed to the covid 19 at least 4 different times and left out in the waiting room until I got fed up and left àlmost 4 hours
Things have definitely changed… For the worse. Covid has brought out the ignorance at Covenant and let their true colors shine through. Definitely time for a change.
No regard to privacy. Majority of the staff are rude, espicially if you have to go through the er. They lose your records, send you to tests but never give you the results. Ask about your history a 1000 times but do not remember or care …
Been in ER waiting for a room for over 24 hrs. Got kicked out room we had in ER so a white person could have it. They put us in the hallway. Husband has been ignored since and has not been fed a meal.
This hospital has the worst doctors and staff ever I sat in the emergency room today and had the emergency room staff asked me if I was faking my condition they were rude I sat there all day with no updates nothing once they told me they thought I was faking I walked out I will not be back and I have a malpractice suit waiting
Drove two hours to see someone in the heart center and was told we can’t even wait in the lobby area or be in the building at all and have to wait outside in the rain
Even if you’re dying don’t bother with the ER. I have been here for four hours and people have been here for six to eight hours longer than me. It’s a joke.
Went there last night with chest paid say there 3hrs nothing other people there sitting sick throwing up and nobody was being called back service was totally sucked
Very help staff and doctors in er. Had to wait 40 minutes but er was swamped. All room filled and hospital rooms filled. Came in with total body rash and fever. They admitted me to find cause since had for 6 weeks. No other er has helped …
I would like to say to the staff that works 6th floor south , the joint Ranch at Covenant Hospital the stuff on this wing is so good so professional so caring that it was an incredible stay I feel as if I recovered faster because of the …
My wife had fallen at home because of her blood sugar was to high has diabetes took her to covenant to get ck out went to park they said my wife was going to get ck for covid 19 which she was tested for 2 days ago and passed they then told us we had to leave the building because we probably had it had it which I don’t rude people
The billing department is AWFUL!! I’ve tried calling the supervisor and I have left messages since 12/27/2021 and today is 1/21/22 and I have still not received a call back.
Came here to get some cat scans of my chest, and from the time I came in to the time I left it all went great the check in receptionist was thorough, cordial, friendly, and professional. The x ray technician was just as great as the intake receptionist. Overall they made me feel as though I was part of their family. Love you all guys!
Besides the pharmacy screwing up a bit everything was great..nurses..docs..cleanup..and even kitchen crew rocked. If you know your gonna be admitted for a bit..that’s the place to be.
Don’t go here. I know many people who have lost their lives because of the doctors and medical staff in all of covenant. Anywhere from children, adult, all specialties. I even worked there for a short time and witnessed the patient neglect.
This is the worst hospital I NEVER want to visit again… Doctors & Nurses are rude with ZERO compassion for the sick and ill.. They tlk about patients and Argue their point to you without you being able to voice your concern…They need …
Horrible. Ive been waiting for over 5 hours to be seen and ive been having lower right abdominal pain and they don’t seem to care. Ive been here before everyone else and the people after me are going first. I will never come here again after this experience.
Absolutely disgusting!! Blood all over the walls. Not kept CLEAN. Torn down the west side of the Hospital and not enough rooms etc. 24hrs waiting so far in ER for a hospital room. Like a 3rd world country in this place!!
The ER sucks been waiting for over 2 hrs with my husband even though his dr called up there telling them he was having an appendicitis attack THEY DONT CARE! No sense of urgency what so ever worst ER and care if you can avoid this place do! Only got 1 star so I could review!
Rude people threatened to call security on me for not wanting to wear flimsy hospital mask over my mask couldn’t even sign dnr for my uncle thinking about finding a lawyer and sueing the hospital that is uncalled for I have health issues and can’t wear to mask and I don’t trust their mask
ER services take forever! Had a 3 hr wait for what I consider serious (I work in the medical field) but could not take the wait. Went to a small local ER (WEST TX ER) I was literally in the back in 1 min and seen the physician within 5 mins.
AVOID THIS HOSPITAL!!! They have a very long history of MRSA infections for all surgeries preformed there!!! They were just dropped down to a B or C rating by the National Board because of their sky high infection rate. My mom got MRSA when …
I have had nothing but good Dr and Nurses since I have been here for a week. I have had to have PT and OT and they are wonderful. I had to have emergency back surgery and everything has been wonderful.
This place is a joke. Got here before 4 PM and still sitting in waiting room and it’s 10:30 PM. People that came in three hours after us have already been called back. I was told the sickest are seen first but that appears to be a lie. One …
I have literally been waiting over nine hours for repetitive passing out the past two days and large blood loss in bowels but they’ve seen over 9 people who arrived after me and said they’re more severe cases. Haven’t even made it out of …
I will NEVER recommend this hospital or facility to anyone, not even my worst enemy. Their service is awful and the ER is unbearable! Ended up here on accident honestly and not UMC and that’s the worst thing that could’ve happened honestly. If I could rate 0 stars, I would.
Am here right now with my mom 11-17-17 room 465 at 4:37 and it’s horrible bed side assistance the nurse older and we wait a hour each time for her to come .my mom has been in her chair almost all day she came with pneumonia and now shaking and barley can walk so no do not let them admit you no star if i can. not clean i clean the room
was told my husband would receive the same level of care in the specialty care hospital as the covenant icu . not true. Specialty Drs. only come over 2 days week and didn’t come to see patient just looked at chart. Any major test such as …
I was in-patient most of s week and I must say that as far as it goes being a patient was not so bad. The staff, such as Rose Lopez (Environmental Services) went above and beyond to find property of mine that was lost. She always made sure …
Very unhappy with quality of care being provided to my family member. Not happy at all and am hiring a lawyer to issue a demand letter stating my concerns about the lack of care being provided and if they should fail to give proper care then the next move will be to litigate.
The ER is dark, dirty, gloves on the floor, they have stuck my friend repeatedly instead of calling someone else. A nurse wheeled a patient to the door and told him ‘when your ride gets here you can get up and go’ what is this place. At the very least unprofessional…..nurse’s on phones etc…. .wish we had have gone to UMC.
The next time that the valet parking guys show disrespectI’ll have a video camera and I will sue on major law suit.They can do their jobs but need to have respect. Racial behavior will not be tolerated. I will cameras to document the trash talking valet attendant.I have already called local police to file charges.
Awful experience. Went to get an earring back removed from my ear that had attatched itself to the skin inside. Was in extreme pain because a previous clinic had tried to rip it out. Waited an hour and a half to be seen where all that …
Thursday, October Let me start by stating, I gave them 1 star so I could do a review. I normally do not do reviews, however, I had to warn all other prospective patients about our experience. My husband and I just moved to Lubbock and …
Absolutely no bed side manner, will not tell you what is wrong or how your blood work looked. Very rude when you ask questions about your testing. Had the nurse tell me a diagnosis then when I questioned why the doctor didn’t tell me, said …
The worst bedside manners I have ever experienced nurses are dirty they are verbally abusive and do not take hand washing a must I would never recommend this hospital for anyone or even their pets!! I was treated like trash they did not …
This is not the Covenant Hospital that we grew up with. Now you can expect to be forced to wear a mask to enter. After treatment you will get lots of bills in the mail. Some will be amounts that people have no hope of being able to pay. Then they turn you over to a debt collector to ruin your credit. Very unfair!
I would not give this hospital 1 star but that was it’s lowest. The nurses were disrespectful laughing making jokes this all echoing in the halls. They had a disregard for my mother’s need and even made a joke she could change in the hall. …
Staff was excellent. My husband was in the hospital and the staff took very good care and took the time to make sure he was comfortable and even though he was in a lot of pain they gave him his meds to make him as comfortable as possible. I …
This place failed me on just about every level. The nurse prac. in the ER didn’t seem particularly capable and the staff as a whole was lacking. Very disappointed this place wasn’t better, I can’t even come up with something small to give them credit for.
You better bring a pillow and food and water. PCP sends my husband for a full body MRI. Going past 10 hours in wait time now
Other people were here before we were and still not seen. What is going on? If we leave we have yo start over tomorrow.
Covenant’s staff are the worst ever! I went to the ER with abdominal pain and vomiting. The ER nurse stuck me twice for an IV. The first time the vein collapse and she continued digging into the vein says, “I’m trying to get a vial of …
Worst hospital!! 5 hour wait in the ER room?! Ridiculous!! People in pain, throwing up and nothing is done!! Would not recommend at all to anyone! Would give zero stars! Never bringing family here again! I bet the only people giving 5 stars are the employees that work here! Saw at least 5 people walk out and still didn’t get called back!
Stuff took longer even with factoring in Covid and short staff. And some not all but especially the nurse (Ashley) in the South Tower, Floor 9, n I’m in Room 64 as we speak. Woman is rude and takes forever to answer. And when she does you can feel the hostility. Should’ve gone to UMC.
If I could rate this hospital a 0 I would!!! I have never EVER had an experience this horrifying in my life! I was having a hemorrhage and losing Sooo much blood, this “doctor” decides to shove towels inside of me not knowing I was cut …
My father in law was admitted here from a small town near by for covid, and just a horrible experience overall… nurses are not attentive, they were rude and when it came time that my father in law was passing away their story wasn’t adding …
So today is September 29, 2021 its 8:13 p.m. there is a receptionist by the name of Marie working the e.r. tonight who is absolutely UNPROFESSIONAL! This is by far one of the worst workers I’ve witnessed here. A very frightened father who …
Nurse staff is rude and unprofessional. They caught a attitude when we asked why have we been here over 12 hours and still nothing. They think they can talk crazy to you but when you say something back to them they run and get security. …
Today I Took My Son Into The Convenant Adults Hospital (Unaware Of The Childrens Side) And I’m Standing Behind A Woman Who Is Saying She Tested Positive For Covid So As She Walks Away I Asked The Triage Nurses For Lysol To Spray Where The …
My wife was flown here by helicopter from Pampa Tx hospital. The staff at this hospital is outstanding. My wife was near death when she arrived here. She has received the best care from nurses like Katie and Noe. We hope she can go home in a few days. This is a great hospital.
My elderly father had a oxygen machine, and couldn’t give himself water and nurses never tended to him I called multiple times to let them know he needed them, and nothing! The worst hospital ever!! If you have a choice where to go I would never recommend this hospital!
I developed pneumonia after covid I caught in September. I wound up at Covenant, and their care of me was beyond first rate. I did have to wait for a bed in a stiff ER pallet for most of a day; I blame that on those hesitant to get …
Brought my mother to the e.r. she has terminal cancer. The nurses in the window..are extremely rude and uncaring. The window entering the emergency room states EVERYONE is to wear a mask covering their nose and mouths. More than half the …
Here to medically detox from alcohol. Waited 7 hours to be seen. I’m still in a exam room since yesterday, no meds, no banana bag. They don’t hand out food trays,. I’ve unplugged my self for all bathroom breaks , got my own ice water and …
My mother is currently in the icu after a heart surgery. The first night we had a horrible nurse who never even came around but she was placed in icu care afterwards. I have to admit after the first night I was very disappointed in the …
Not only have I been here for almost 4 hours. I have people leave waiting in the ER, I came 40-1 hour before a lot of people. Yet I am getting skipped. I told the lady behind the desk. That I am feeling worse, I have been up almost 28 …
My grandfather was here after breaking his hip and due to horrible past experiences at UMC he is NOT a fan of hospitals (or of being away from his home/routine) at all. So he was pretty difficult when he came in. But I was seriously amazed …
Came in by ambulance at 11 this morning with my pain scale at a 10 I fell asleep, woke up, fell asleep, woke up, fell asleep and woke up again to a new shift mind you it is now 7:48. I walked up to the nurses desk and asked for maybe some …
This is one of the best hospitals. The Doctors are superb, the nursing are amazing, hospitality awesome. Everything about Covenant is great. Thank you guys for getting my son better. Im so grateful!
This place has gone down hill! I am so disappointed in my grandmothers care. From nurses to Dr.s. They “drop the ball” on procedures, they have prolonged her stay for a week. They can’t get the 8th floor nurses to care. I’m am so upset, I …
Horrid emergency room! You just sit in the lobby, for hours, with no movement of any patients whatsoever! Think the waiting room scene at the end of Beatle Juice…only much, much, much worse! It’s like the staff is just waiting you out, for …
I went last night they were slow only 3 people before me was in waiting room for at least 3 hours, but the saving grace was my nurse Johnny ( i dont know if i spelt his name right).he was incredibly kind and attentive hes the only reason …
Ok place. Christian hospital. They don’t practice what they preach. Good staff. Hospital policies sucks. Health benefits could be better. Lots of drama in the workplace.
Never had any issues coming here, but I know some people have had better experiences than others everytime iv come things were good, they seem to taken care of my family well, and have some pride.. Liking the new renovations and additions..
Waited in the ER for 4 hours and people coming in that were not in any pain got seen before me. Was told it goes in the order of severity but like I said I guess I’m not the right color to get good service. The staff were not friendly at …
I had one of the scariest experiences of my life 5 days ago when I had a TIA while at work … from Roderick, to Dr Otabachi to Melissa to EMS team who took me From BobbyJo the nurse in Trauma and my internal Dr. Parajulee to my day and night …
(Translated by Google) The hospital belongs to the state and the service there is excellent
Most of the specialties are available and they care about the patient and his …
Good great
Good
Great hospital
Good health care and concern
Awesome
They saved my moms life
Very friendly staff and was very thorough.
Outstanding services inspite of Covid19!
SICU Staff treated us like family!
Excellent service with my granddaughter!
Thanks
Great hospital
Wait time is atleast 3 hours!
Best atmosphere
These rude nurse waste your time.🤬 …
Here on the 8th floor and I love it great people on the 4th floor no they are horrible
I am going to the because I broke my left shoulder in Odessa texas store
I fall down something was on
The floor
Covenant just all around sucks the staff are ass holes and very unprofessional…for this to be a so called Christian hospital…..just rude unprofessional and there patient care sucks ass…
ER is terrible especially the nurses. Go anywhere else.
Been sitting in waiting room for six hours now still have yet to be seen by doctor
Covenant Medical Group
Lubbock Diagnostic Clinic
3506 21st.Street, Suite 400 …
2nd floor waiting room attendant needs a little more friendliness and bed side manor. Rude lady
The lady at the front desk refused service due to a cut finger to the bone not being an emergency & was rude from the get go, I would not go here, absolutely rude & unprofessional.
The kindest nursing staff ever. Nurse Brooke is awesome, Rita (Cna) at the joint Ranch is good. I’m from eastern NM so I am here without visitors and there’s not been a lonely moment because the nurses, doctors, physical therapist, and …
They never mentioned there staff wasn’t in our network. We thought they were paid but now 2 years later we get bills. They’re hospitalists barely talked to me. They’re oncologist wrote me off 1year to live IF chemo worked. The radiologist …
Cannot find the adequate words to describe the dysfunctional care in all areas. If there is a worse hospital in the US, I would like to see it.
So far I’m having to wait 45 minutes just to tell them I’m here for my CAT scan if their admission is this bad I’m scared about their care!!!!
Very poor care received at this hospital. Nursing staff not available and communication with patient and patient family was very poor.
This place is safer then UMC but still it’s a death trap. I just can’t say how upset I am with them. I was given high doses of ativan to stop my seizures then I was just pushed out front. Next thing i know I kinda wake up with a broken nose and wrist. The nurse just pushed me out front and left me. I fell and well the rest is history.
Came in bleeding and hurt and made to wait over 3 hours in the waiting room being exposed to the covid 19 at least 4 different times and left out in the waiting room until I got fed up and left àlmost 4 hours
6 hour wait in an ER should be unacceptable!! But apparently it’s the standard here… Annnd. WE ARE STILL WAITING, Going on the 7th hour. Ridiculous!!
Things have definitely changed… For the worse. Covid has brought out the ignorance at Covenant and let their true colors shine through. Definitely time for a change.
No regard to privacy. Majority of the staff are rude, espicially if you have to go through the er. They lose your records, send you to tests but never give you the results. Ask about your history a 1000 times but do not remember or care …
Been in ER waiting for a room for over 24 hrs. Got kicked out room we had in ER so a white person could have it. They put us in the hallway. Husband has been ignored since and has not been fed a meal.
This hospital has the worst doctors and staff ever I sat in the emergency room today and had the emergency room staff asked me if I was faking my condition they were rude I sat there all day with no updates nothing once they told me they thought I was faking I walked out I will not be back and I have a malpractice suit waiting
Worst hospital nurses are rude and they just dont care! Go to UMC
Drove two hours to see someone in the heart center and was told we can’t even wait in the lobby area or be in the building at all and have to wait outside in the rain
Die at home, cause you will be dead when the Dr sees you.
Compassionate, quality care – doctors, nurses, support personnel. Everyone showed the same level of care.
I came into the ER last night (2-21-2017) staff from triage, to RN that took care of me , the doctor, & CT staff were fantastic.
Even if you’re dying don’t bother with the ER. I have been here for four hours and people have been here for six to eight hours longer than me. It’s a joke.
My experience was very good. Doctors, Nurses and Aides were great. Everybody!
Great caring physicians and nurses took care of my husband while in hospital .
Went there last night with chest paid say there 3hrs nothing other people there sitting sick throwing up and nobody was being called back service was totally sucked
Very help staff and doctors in er. Had to wait 40 minutes but er was swamped. All room filled and hospital rooms filled. Came in with total body rash and fever. They admitted me to find cause since had for 6 weeks. No other er has helped …
I would like to say to the staff that works 6th floor south , the joint Ranch at Covenant Hospital the stuff on this wing is so good so professional so caring that it was an incredible stay I feel as if I recovered faster because of the …
My wife had fallen at home because of her blood sugar was to high has diabetes took her to covenant to get ck out went to park they said my wife was going to get ck for covid 19 which she was tested for 2 days ago and passed they then told us we had to leave the building because we probably had it had it which I don’t rude people
The worst experience ever
Very rude staff and not caring for patients at all
Whoever leaves 5 star for this trash place might be a family member …
There crazy and d no help I recommend umc this hospital is craZyy and ghetto I will never go there again
The billing department is AWFUL!! I’ve tried calling the supervisor and I have left messages since 12/27/2021 and today is 1/21/22 and I have still not received a call back.
Came here to get some cat scans of my chest, and from the time I came in to the time I left it all went great the check in receptionist was thorough, cordial, friendly, and professional. The x ray technician was just as great as the intake receptionist. Overall they made me feel as though I was part of their family. Love you all guys!
Never again will I let any of my family members be treated here. There staff is rude including there doctors!!!
Besides the pharmacy screwing up a bit everything was great..nurses..docs..cleanup..and even kitchen crew rocked. If you know your gonna be admitted for a bit..that’s the place to be.
Don’t go here. I know many people who have lost their lives because of the doctors and medical staff in all of covenant. Anywhere from children, adult, all specialties. I even worked there for a short time and witnessed the patient neglect.
This is the worst hospital I NEVER want to visit again… Doctors & Nurses are rude with ZERO compassion for the sick and ill.. They tlk about patients and Argue their point to you without you being able to voice your concern…They need …
Horrible. Ive been waiting for over 5 hours to be seen and ive been having lower right abdominal pain and they don’t seem to care. Ive been here before everyone else and the people after me are going first. I will never come here again after this experience.
Sister came by ambulance. For chest pain possible heart attack was placed in lobby for over 4 hrs
Absolutely disgusting!! Blood all over the walls. Not kept CLEAN. Torn down the west side of the Hospital and not enough rooms etc. 24hrs waiting so far in ER for a hospital room. Like a 3rd world country in this place!!
This is the worst hospital i’ve ever been to. Have been waiting for almost 5 hours. I don’t recamend anyone here.
The ER sucks been waiting for over 2 hrs with my husband even though his dr called up there telling them he was having an appendicitis attack THEY DONT CARE! No sense of urgency what so ever worst ER and care if you can avoid this place do! Only got 1 star so I could review!
Rude people threatened to call security on me for not wanting to wear flimsy hospital mask over my mask couldn’t even sign dnr for my uncle thinking about finding a lawyer and sueing the hospital that is uncalled for I have health issues and can’t wear to mask and I don’t trust their mask
ER services take forever! Had a 3 hr wait for what I consider serious (I work in the medical field) but could not take the wait. Went to a small local ER (WEST TX ER) I was literally in the back in 1 min and seen the physician within 5 mins.
AVOID THIS HOSPITAL!!! They have a very long history of MRSA infections for all surgeries preformed there!!! They were just dropped down to a B or C rating by the National Board because of their sky high infection rate. My mom got MRSA when …
I have had nothing but good Dr and Nurses since I have been here for a week. I have had to have PT and OT and they are wonderful. I had to have emergency back surgery and everything has been wonderful.
This place is a joke. Got here before 4 PM and still sitting in waiting room and it’s 10:30 PM. People that came in three hours after us have already been called back. I was told the sickest are seen first but that appears to be a lie. One …
I have literally been waiting over nine hours for repetitive passing out the past two days and large blood loss in bowels but they’ve seen over 9 people who arrived after me and said they’re more severe cases. Haven’t even made it out of …
I will NEVER recommend this hospital or facility to anyone, not even my worst enemy. Their service is awful and the ER is unbearable! Ended up here on accident honestly and not UMC and that’s the worst thing that could’ve happened honestly. If I could rate 0 stars, I would.
Am here right now with my mom 11-17-17 room 465 at 4:37 and it’s horrible bed side assistance the nurse older and we wait a hour each time for her to come .my mom has been in her chair almost all day she came with pneumonia and now shaking and barley can walk so no do not let them admit you no star if i can. not clean i clean the room
was told my husband would receive the same level of care in the specialty care hospital as the covenant icu . not true. Specialty Drs. only come over 2 days week and didn’t come to see patient just looked at chart. Any major test such as …
I was in-patient most of s week and I must say that as far as it goes being a patient was not so bad. The staff, such as Rose Lopez (Environmental Services) went above and beyond to find property of mine that was lost. She always made sure …
To the point…felt rushed.Could of been nicer since it was their mistake .
Very unhappy with quality of care being provided to my family member. Not happy at all and am hiring a lawyer to issue a demand letter stating my concerns about the lack of care being provided and if they should fail to give proper care then the next move will be to litigate.
The ER is dark, dirty, gloves on the floor, they have stuck my friend repeatedly instead of calling someone else. A nurse wheeled a patient to the door and told him ‘when your ride gets here you can get up and go’ what is this place. At the very least unprofessional…..nurse’s on phones etc…. .wish we had have gone to UMC.
My wife has had several medical needs met here. Great staff. Very friendly nurses. Great doctors.
The next time that the valet parking guys show disrespectI’ll have a video camera and I will sue on major law suit.They can do their jobs but need to have respect. Racial behavior will not be tolerated. I will cameras to document the trash talking valet attendant.I have already called local police to file charges.
Awful experience. Went to get an earring back removed from my ear that had attatched itself to the skin inside. Was in extreme pain because a previous clinic had tried to rip it out. Waited an hour and a half to be seen where all that …
Thursday, October Let me start by stating, I gave them 1 star so I could do a review. I normally do not do reviews, however, I had to warn all other prospective patients about our experience. My husband and I just moved to Lubbock and …
Absolutely no bed side manner, will not tell you what is wrong or how your blood work looked. Very rude when you ask questions about your testing. Had the nurse tell me a diagnosis then when I questioned why the doctor didn’t tell me, said …
The worst bedside manners I have ever experienced nurses are dirty they are verbally abusive and do not take hand washing a must I would never recommend this hospital for anyone or even their pets!! I was treated like trash they did not …
This is not the Covenant Hospital that we grew up with. Now you can expect to be forced to wear a mask to enter. After treatment you will get lots of bills in the mail. Some will be amounts that people have no hope of being able to pay. Then they turn you over to a debt collector to ruin your credit. Very unfair!
I would not give this hospital 1 star but that was it’s lowest. The nurses were disrespectful laughing making jokes this all echoing in the halls. They had a disregard for my mother’s need and even made a joke she could change in the hall. …
The care they gave to my son after his car accident has just been amazing!
Special shout out to Chris, Ashlee and Luke in the Surgery ICU!
Staff was excellent. My husband was in the hospital and the staff took very good care and took the time to make sure he was comfortable and even though he was in a lot of pain they gave him his meds to make him as comfortable as possible. I …
This place failed me on just about every level. The nurse prac. in the ER didn’t seem particularly capable and the staff as a whole was lacking. Very disappointed this place wasn’t better, I can’t even come up with something small to give them credit for.
You better bring a pillow and food and water. PCP sends my husband for a full body MRI. Going past 10 hours in wait time now
Other people were here before we were and still not seen. What is going on? If we leave we have yo start over tomorrow.
The whole staff was very pleasant and made the experience not as bad as it could have been.
Covenant’s staff are the worst ever! I went to the ER with abdominal pain and vomiting. The ER nurse stuck me twice for an IV. The first time the vein collapse and she continued digging into the vein says, “I’m trying to get a vial of …
Worst hospital!! 5 hour wait in the ER room?! Ridiculous!! People in pain, throwing up and nothing is done!! Would not recommend at all to anyone! Would give zero stars! Never bringing family here again! I bet the only people giving 5 stars are the employees that work here! Saw at least 5 people walk out and still didn’t get called back!
Stuff took longer even with factoring in Covid and short staff. And some not all but especially the nurse (Ashley) in the South Tower, Floor 9, n I’m in Room 64 as we speak. Woman is rude and takes forever to answer. And when she does you can feel the hostility. Should’ve gone to UMC.
If I could rate this hospital a 0 I would!!! I have never EVER had an experience this horrifying in my life! I was having a hemorrhage and losing Sooo much blood, this “doctor” decides to shove towels inside of me not knowing I was cut …
My father in law was admitted here from a small town near by for covid, and just a horrible experience overall… nurses are not attentive, they were rude and when it came time that my father in law was passing away their story wasn’t adding …
Had surgery good doctor good room freindly nurses
So today is September 29, 2021 its 8:13 p.m. there is a receptionist by the name of Marie working the e.r. tonight who is absolutely UNPROFESSIONAL! This is by far one of the worst workers I’ve witnessed here. A very frightened father who …
Nurse staff is rude and unprofessional. They caught a attitude when we asked why have we been here over 12 hours and still nothing. They think they can talk crazy to you but when you say something back to them they run and get security. …
Today I Took My Son Into The Convenant Adults Hospital (Unaware Of The Childrens Side) And I’m Standing Behind A Woman Who Is Saying She Tested Positive For Covid So As She Walks Away I Asked The Triage Nurses For Lysol To Spray Where The …
My wife was flown here by helicopter from Pampa Tx hospital. The staff at this hospital is outstanding. My wife was near death when she arrived here. She has received the best care from nurses like Katie and Noe. We hope she can go home in a few days. This is a great hospital.
My elderly father had a oxygen machine, and couldn’t give himself water and nurses never tended to him I called multiple times to let them know he needed them, and nothing! The worst hospital ever!! If you have a choice where to go I would never recommend this hospital!
I developed pneumonia after covid I caught in September. I wound up at Covenant, and their care of me was beyond first rate. I did have to wait for a bed in a stiff ER pallet for most of a day; I blame that on those hesitant to get …
Brought my mother to the e.r. she has terminal cancer. The nurses in the window..are extremely rude and uncaring. The window entering the emergency room states EVERYONE is to wear a mask covering their nose and mouths. More than half the …
Here to medically detox from alcohol. Waited 7 hours to be seen. I’m still in a exam room since yesterday, no meds, no banana bag. They don’t hand out food trays,. I’ve unplugged my self for all bathroom breaks , got my own ice water and …
My mother is currently in the icu after a heart surgery. The first night we had a horrible nurse who never even came around but she was placed in icu care afterwards. I have to admit after the first night I was very disappointed in the …
Not only have I been here for almost 4 hours. I have people leave waiting in the ER, I came 40-1 hour before a lot of people. Yet I am getting skipped. I told the lady behind the desk. That I am feeling worse, I have been up almost 28 …
My grandfather was here after breaking his hip and due to horrible past experiences at UMC he is NOT a fan of hospitals (or of being away from his home/routine) at all. So he was pretty difficult when he came in. But I was seriously amazed …
Came in by ambulance at 11 this morning with my pain scale at a 10 I fell asleep, woke up, fell asleep, woke up, fell asleep and woke up again to a new shift mind you it is now 7:48. I walked up to the nurses desk and asked for maybe some …
This is one of the best hospitals. The Doctors are superb, the nursing are amazing, hospitality awesome. Everything about Covenant is great. Thank you guys for getting my son better. Im so grateful!
This place has gone down hill! I am so disappointed in my grandmothers care. From nurses to Dr.s. They “drop the ball” on procedures, they have prolonged her stay for a week. They can’t get the 8th floor nurses to care. I’m am so upset, I …
Horrid emergency room! You just sit in the lobby, for hours, with no movement of any patients whatsoever! Think the waiting room scene at the end of Beatle Juice…only much, much, much worse! It’s like the staff is just waiting you out, for …
I went last night they were slow only 3 people before me was in waiting room for at least 3 hours, but the saving grace was my nurse Johnny ( i dont know if i spelt his name right).he was incredibly kind and attentive hes the only reason …
Ok place. Christian hospital. They don’t practice what they preach. Good staff. Hospital policies sucks. Health benefits could be better. Lots of drama in the workplace.
Never had any issues coming here, but I know some people have had better experiences than others everytime iv come things were good, they seem to taken care of my family well, and have some pride.. Liking the new renovations and additions..
Waited in the ER for 4 hours and people coming in that were not in any pain got seen before me. Was told it goes in the order of severity but like I said I guess I’m not the right color to get good service. The staff were not friendly at …
I had one of the scariest experiences of my life 5 days ago when I had a TIA while at work … from Roderick, to Dr Otabachi to Melissa to EMS team who took me From BobbyJo the nurse in Trauma and my internal Dr. Parajulee to my day and night …