Family Health Center was established as a project of the Community Action Program. In partnership with local medical providers, we provided … See more
Read More| Friday | 8AM to 7PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 7PM |
| Tuesday | 8AM to 7PM |
| Wednesday | 8AM to 7PM |
| Thursday | 8AM to 7PM |
1057 12th Ave, Longview, WA 98632
(Translated by Google) very very good
(Original)
Muy very good
They’re so backlogged that they can’t even look at their schedule to get me in as a new patient until March. Absolutely ridiculous considering that this is the only place in town that accepts Molina insurance. Screw poor people I guess! This entire city is a miserable place to be as a disabled person on a fixed income.
This place is a complete joke. Receptionists don’t do anything to help. You can never get a hold of a provider and they don’t return calls.
I work here
It sucks
Are the phone lines down for this place or what?
Hung up on me twice
Nobody ever answers the phone
Just bad.
They never answer the phones
PA.Liesel M tower, what a joke!!
Stay away from her…
This place is purposely enabling and encouraging drug use in our community!
Just plain sad service rude and not helpful any time at all dealing with this place.
Wonderful employees and great service
Went in for a prescription refill, got a bunch of random papers but no prescription paper.
Dr.Tilling is really kind and thorough and the staff have been wonderful.
Used to be amazing. Rapid decline over the last 5 years.
They treat people as jf they r idiots and wont even tell a person if a patient is done so a ride can go get them
The dental assistant that was working on me was very rude.she did not know her job,and so distasteful about asking me about money and how I’m to be making payments ,well I’m sitting in the dental chair ..additional stress was put on me!!
I like chicken wings 🦍🦍🦍 …
r
Ray good@ what. she. It’s been very rocky They need. to keep there good Dr’s Jamy Yost was ve
I’ve been pleased with them. They’re very friendly and pleasant to speak to on the phone and in person.
Terrible care and you always have to wait an hour plus. Makes it impossible to plan for an appointment when you have kids and jobs to work around.
HARD TO SCHEDULE APPOINTMENTS BECAUSE THEY’RE ALWAYS SOO BOOKED UP AND USUALLY ALWAYS A HUGE WAIT ALSO UNFORTUNATELY UGGHH!! 🙆♀️🙆♀️ …
I can never seem to get an answer from reception at all.. will have to go in to the clinic to speak with them.
I got hung up on twice while I was trying to schedule an appointment. Disappointing and degrading especially for a clinic.
Dont waste your time going here. Google would probably do a better job diagnosing you if u feel bad. They CHARGED ME 200$ for absolutely NOTHING… I MEAN NOTHING!!!
Professional and caring staff. No major issues with wait times, referrals to specialists were quickly done when needed.
The staff is always kind… They are good at what they do. Parking can be a problem at times but other than that we enjoy it.
Wish i could rate this lower than one star. honestly this place is just lacking the care and help for their patients, granted that they work with a ton of people. But they are really only there for a paycheck, and ignore you.
I’m so thankful that this clinic was able to see me so quickly. All staff was awesome- from the receptionist to the RN that saw me.
Try and get a hold of them an hour before closing you’ll sit on the phone waiting…. and waiting until they decide if they want to answer the phone or not. Most of the time they don’t. And then 10 minutes before closing they send you to the answering machine. Place is trash.
It is run pretty efficiently for as many patients they see everyday. Communication among staff and patience, could be much better.
Uncaring, lacking in empathy, too short of visits, and a host of problematic experiences. I guess if you have no where to go this place might help. For one, I am so disappointed in their lack of qualities that separate humans from other animals.
This place is a Joke, i been on hold for my mom for almost an hour. Just to get her meds refilled. And still no one has answered my calls. This is the fourth time i have called!!!
worst dentist i have ever been to unprofessional bad work and can never take there x-rays right. The only professional people there are in the front desk
Bring back richelle the best manager that place has ever had…. Wow Jim way to let a good one go!!!!!
Seems they never solve anything. You walk out not knowing anymore then you walked in knowing.
They refer you to the wrong specialists regularly.
I’m tired of whole thing.
This place needs to be shut down!!! I just called for an absess back in my mouth due to a bad tooth.. Told them I’ve been throwing up from it…also told her it has liquid coming from it…she told me to put a tissue over it and don’t …
The worst, especially their Ocean Park clinic. Zero customer service, zero communication. Do not go here unless you desire complete frustration in dealing with them.
Lazy staff, Rude doctors who basically ignore every question i have and rush me out, it took me 10 days to get a prescription that i’ve been on for years refilled and it wasn’t even refilled by them. i got sick of waiting so i went to the other family health center and got them refilled that night all in all don’t go there.
Great dentists love it here but RUDE receptionists. Hung up on when making an appointment wasn’t even told goodbye or your welcome incredibly rude front desk workers.
They never answer the phone there you call so mine time and the er what know why we all end up there it’s because we can’t get a hold of are doctors office make appointment to see a doctor
If i could give this place a zero i would. Service was the worst inhad ever seen. It was like a fast food drive through doctor office. Front desk was terrible. Management is awful. Doctors didnt order correct tests. And they did not …
This place is terrible. Barely ever answers the phone and when they do they’re extremely unhelpful. How can I call for a same day appointment and get in but can’t set up something for a week out because they’re “full” that day? Stay far away.
It’s Tuesday the 28th of December & all ur clinics are closed. WHY? Not even a reason why n don’t say snow I just drove in it.
Staff is always friendly, and for the volume of patients they have per day…the wait time really isn’t so bad😁 Not to mention I can afford (somewhat) to see a dentist this way. May be frustrating at times to wait for an appointment…but I’d rather they were there, than not👍 …
If I could do zero stars I would absolutely ridiculous you have a appointment be their 15 minutes early I’ve been waiting close to 3 hours. Appointment at 1pm it’s 4:07 and still waiting.. Bathroom was horrible literally disgusting kids …
This place is horrid! I don’t recommend anyone go to the FHC on 14th unless you want to wait forever to get seen. I went there today and waited a half hour to get to go back to a room then they waited on other people that just walked in …
Do not go to this dentist office I had 3 teeth removed in July they failed to extract the roots to those teeth, they failed to notify me of it. I went in for a comprehensive exam months later and still was not notified by the dentist about …
When i first moved to longview and was treated at family health center; they had a few doctors in there that seemed they still needed schooling in how to treat people. But sence then they have gotten rid of the doctors or mid wives that …
I would not give it one star but they make you …the dental assistant was rude rude rude!!! Kept chocking me while taking x-rays and then became angry with me about it. She obviously hates her job. And should be fired in my opinion
I love doctors but the front desk needs some help. It’s really frustrating for me to call only to have it either be ignored or have it straight up go to some disconnected phone notice. …
Worst health care ever! What dr refuses to refill antidepressant and antipsychotic meds after 3yr usage of meds? FHC dr does!! Wont respond to pharmacies fax reqesting refill, wont return my calls begging for refill after explaining im not …
The doctors and nurses are helpful for the most part. But the front desk staff don’t seem to want to answer the phone… I have attempted to call them 4 separate occasions and each time the phone would ring for 5+ minutes and no answer!? …
Worst medical care I have ever seen in my Life!! Except for Taylor, hands down the rudest most unprofessional staff I have dealt with Anywhere, let alone at what’s supposedly a Medical Clinic! Will be filing a complaint with the WA State …
This is the clinic I used to take my Grandkids to due to insurance. It’s the worst care I have ever seen. They don’t return phone calls and will not answer requests from pharmacy for refills. The nurse actually called me the” dictator …
I would rate a 2, because i have had no help with my chronic back pain from my severe scoliosis, but i am rating a 4 because the dentists have been very helpful and all around great. theres been a few bumps but i cant really complain. it …
If you are looking for a robot Dr this is the place! They stare at the screen and occasionally look at you to make sure you haven’t left before you pay them. This place sucks and will suck until they hire actual personable Dr’s
Although the very beginning of their day is hectic, I received an amazing service. My doctor was so caring and compassionate. She impressed me with doing blood work and other checks while I was in unlike my previous doctors who did no such thing. Thanks!
This is not how you treat people these days.sucks.I wouldn’t bring my dog there.And Dr. Gail Conway shouldn’t be allowed to treat anyone.She assumes that you are there because you have no insurance or have nowhere else to go.Your caregiver …
This facility nearly killed my son. He went there for a sore throat and fever. They ran no blood tests. They did a stat strep culture , which was negative. They sent him home with cough syrup and something to numb his throat. By the next …
Doctors are federal puppets. They can only treat according to federal guidelines. They view every patient as a low income mentally I’ll drug addict. So if you are a suffer from chronic intense pain your only relief is becoming a drunk or …
I would be ashamed of my business if i had such glowingly bad reviews. My own experience has been similarly bad. I just wish that the staff took more pride in there work.I went there with an achilles tear to get a referral for an MRI and …
Since Family Health Center has blocked me from being able to give my opinion I have now resorted to this. I have had the worst care I have ever had in my life at the Cathlamet clinic! I was fed up with the horrible care and decided to send …
I have had good experiences here. I know this is for mostly medicaid or no health insurance, but I have been lucky with decent doctors. I know this is more of a medical school training and no one stays long, so you don’t get regular …
They won’t take out my birth control implant. I have called 3 times trying to explain that I’m having horrible side affects but theyabsolutely will not take it out for another 3 months. They are saying that what I’m going through isn’t a …
The 3 stars are for the doctor my daughter seen today. She was very down to earth and friendly. The reason I didn’t give 5 stars today was because of the poor customer service at the front desk by a woman who says her name is Stacy. I went …
Terrible experience my dental assistant Darrel was so rough and dismissed me anytime I showed discomfort or said you’re being too rough. He finished cleaning my teeth and was so aggressive with the drill that I was clenching my whole body …
Don’t go here, the quality of care is awful and they are only after state money. No actual doctors work here, it’s all PA’s that are scared of writing prescriptions. I had to wait top reestablish with my new doctor after my 3rd one in a …
Have to go here because of my lack of insurance. I have a huge problem getting my prescriptions okayed by my doctor although i always call well in advance and they are meds i have to take for the rest of my life. I have been hospitalized 3 …
I love this dentist. Best place ever and fixed my tooth that’s been bugging me for months and did an awesome job filling it in. I dont see why anyone would complain or put down bad reviews. The staff was very friendly and super nice and I …
Had a phone appt with my regular doctor last Tuesday. She supposedly called in a prescription for me that still isn’t in. This is Monday. Doc told me to come in for appt at 4 today. I was told by receptionists u had no appt
Ok so……this place is a low income sliding scale clinic. With that being said, you get what you get. My experiences here have actually been excellent. I got 3 teeth pulled at the dental clinic and the first extraction took 10 mins, and …
After making my appt and filling out proper paperwork this hole in the wall office lost my release of information and is making me wait until they find or resend it to continue meds I have been on for 2 years. Manager Do not return phone …
Had to wait on hold for awhile. When I got through, Savannah at the Woodland clinic made my appointment, even though I go to the Longview Clinic. She was very helpful and kind.
We visited this health care facility today for a scheduled appointment. It took over an hour and a half to be called in / approximately 78 minutes n we where the only ones in the office. The staff is more concerned about gossiping then they …
They make you wait in your car. Then they sit there and play on there phones. Don’t help you. What a terrible place!!!!
I have had good service from Family Health Center, in general. You do have to be pretty picky about who is your primary care provider. When I first went there I was assigned to a nursing assistant who diagnosed me completely wrong – it was …
Very nice, professional people. I was treated good.
I changed my review to one star because I was scheduled to see Tara Roeder at “3:00” today which is the time MyChart showed. I get there at 3:05 today and they tell me I will have to reschedule even though I just drove down from Centralia …
My doctor has been lovely. But trying to get an appointment is like pulling teeth. It took three tries to get my last appointment.
One of the worst medical facilities I have ever been to my entire life and that is saying a lot. Went in and had an X-ray done on my back. The Doctor told me to call her and let her know the X-ray was done and she would get back to me with …
I’ve been going to this place for basically my entire life and I’ve never had any issues with them. When I’ve asked to be referred to a specialist, my primary care provider refers me; I’ve personally never had to wait more than 10-15 …
My family would not send anyone to this facility for medical information let alone treatment… Does not hav good show of medical advice, empathy, bedside manners. The receptionists are rude and do not follow through with problems needing …
I always have bad experiences with this place. I guess it’s the only gig in town that takes the insurance. I haven’t been seen by a dentist in almost twelve years. To be sent home was appalling. I had an appointment and got sent home …
I’ve gone to family health center for years never felt the need to write a review because it is generally DECENT service and help. (Definitely not the best but they make sure you’re helped) But I’m gonna have to be honest the last few …
The desk help at this clinic could use some basic customer service training. They are the rudest group of employees I have ever encountered. Don’t bother bringing your disabled loved ones in for help, they just make an already horrible situation even worse.
I’ve been trying to call them for the past week to reschedule an appointment and no one will answer the phone! I’ve even left a message and no one has returned the call. Aside from that, the few times I have scheduled a appointment and …
This place is a nightmare. I have high blood pressure, I need meds for it, which have been prescribed by them. To continue to get the meds, I need to make an appointment. They don’t answer or return calls, their website no longer allows me …
I’ve been going to the woodland clinic for many years with the exception of Covid phone appointments, been through about 5 NP’s, they recently made me an appointment for a longer amount of time to get to know my new NP and go over my …
The doctors are fine, but the receptionists never answer the phone. And if you leave a message they never call back. Don’t bother calling, they will just ignore your call. Just go down there. Can’t ignore you in person. I have called 90 …
This was the only place I could find a doctor when I first moved to WA, I then had to move out of state to take care of my mom, and recently moved back. I was able to get back in with the same provider. I have never had any problems …
This is the worst doctors office I have ever experienced. If I was allowed to give them a zero I would. I have called several times to talk to someone. I would leave messages and the never call me back. Last week I called I waited then …
They hardly ever answer their phone and the hold sends you to voicemail, only for no one to call you back for days, if they even call back at all. Don’t read your charts prior to your appt. Numerous changes in doctor’s leaving so have to …
They never answer the phone or call you back. Even after leaving multi messages. I have one doctor that is fine. The other doctor I see there is always running really behind. Like an hour to two hours. Even when I schedule first thing in the morning.
I was suppose to have a referral sent to a urologist it never got sent so I’m sitting here on the phone trying to get through to someone but keep being sent to voicemail I’ve been having issues nd it takes me 2-3 weeks just to get in for their mistake they keep making
Been a patient here for several years. The quality of service has gone down considerably. It’s nearly impossible to get through to an actual person unless you have the time to call repeatedly after being sent to voicemail almost …
Your receptionist Leslie is the rudest lady I have ever talked to! Didn’t give me a chance to speak and gave me absolutely INSANE attitude when I was trying to as for a samw day appointment. She said mine was booked til April. That’s okay! …
I too wish I could give a zero. Rude, discourteous on the phone or in person it doesn’t matter. I have congestive heart failure so I cough often because there’s stuff in my lungs and throat. Even though I had a mask and was coughing into my …
At first I was afraid of coming here but found nothing but an excellent experience. Madelyn was excellent and very attentive to my needs. The fella that draws blood was a real master of his art (The Vain Whisper) since most have such a hard …
Christy a registered called me concerning my medical situation. I was upset in previous reviews. She was very professional explaining everything clearly and was very understanding. I am greatly appreciative of this.
I have paid for my services and ma still waiting to get my work done. They have cancelled twice and when I call to reschedule-make me wait until the first of the next month to attempt to schedule again- which has not been fruitful yet- 4 months later. Oy.
I just had two teeth pulled yesterday and am very satisfied with my visit here. Polite, friendly, and welcoming staff. More importantly, my dentist made me feel comfortable and sincerely cared about.😌 …
The appointment started off great. The assistant had no clue what she was doing and had to have someone else to assist her.. Then both Doctor and assistant started talking about who like liked the least in the office. Very unprofessional. The lack of knowledge made my appointment take longer passed my schedule time.