On behalf of the physicians and staff, we welcome you to Creekside Medical. It is a privilege to serve you and your family’s health care needs. See more
This facility is the best I’ve experienced. Kind, helpful, and knowledgeable are just a few of the qualities we have received during my son’s experience there! Dr. Speaker is the best!
Our experience at this clinic has been a diasaster! Way too lengthy of a story to get into, and way too much personal information, so I’ll just beg anyone reading reviews before deciding on a clinic for your healthcare, PLEASE, DO NOT choose Creekside.
I love the doctors here and they are always on time with taking your appointments. As a busy mom the last thing I want to do is wait for a long period of time to see my baby’s paediatrician and I don’t need to do that here! I would highly refer them they take their time and are highly experienced!
I work in the Healthcare field. When I started having problems Dr Jessica Ly never thought it was in my head or treated me like she thought I was crazy. She helped me find the problem and now after having the problem taken care of …
My wife called to make a anew patient appointment and the lady on the phone was rude and not even listening to what she was saying. Very patronizing. Not a good first impression. Canceled the appointment and we’ll be going else where. The Dr. might be fine but we’ll never know.
If you are unfortunate enough to have established care at this office or are planing to take note:
Record everything. They will lie to your face and then have their “gatekeeper” …
Dr. Ly is great! But the lab person is extremely slow. Today I waited for more than an hour to get some blood work done, but wasn’t able to. I waited from 9am to 10:15am, and during the time she probably only dealt with 3 cases. I asked the …
We’ve recently switched medical providers and I’m so glad we did. The staff is awesome and they are right on top of things when it comes to our health care. I love my Doctor too. Nothing bad to say at all.
We love, love Dr James Roberts however the office staff is aweful. We put up with it for years because we love Dr Roberts but we finally just changed Dr’s cause we couldn’t take the staff anymore. It took them days to call us back, they …
The office staff are inefficient and not personable. Every time I walk in before an appointment and greet them they are always rude and seem exhausted that they even have to converse with me. It’s not a hard job. At all. Seriously, how hard …
Twice, I’ve tried to establish care at this clinic, and twice I was met impatient, insensitive responses from receptionists with poor attitudes. Maybe they were just having bad days – I have no idea. …
I had 4 years of great experience with Dr Roberts. The other low star ratings were probably because of the business he works for and that office staff. If he ever moves to a new practice he will be my new Dr.
Irresponsible office! I switched from a dr that retired to Sergio. Went in 3 weeks ago and was told my medication would be refilled. Waited patiently. Called this week to ask why it hasn’t been refilled yet and talked to Brea who …
New patient signed up through provider couple of months ago. Tried to schedule first appointment, rude lady answers and tells me that the doctor isn’t accepting new patients, wont even look my name up, just keeps saying they’re not …
I have been a patient with Creekside since 2006. Dr. Speaker was my physician for that entire time. When I first started going back in 2006 it was an amazing practice because I was always able to see my own doctor. That was important to …
Dr Jessica Ly has been treating my family and I for 4 years since we moved here. Always very through, caring and sensitive. The staff is always helpful and cheerful. They have a lab on site for any blood draws needed. Dr. Ly has been a God …
I have mixed feelings about Creekside Medical. I love Dr. Ly and have always received excellent care from her throughout the past 9 years. However, the office staff and assistants are a completely different story. Especially over the …
I do not understand the poor reviews I’m seeing! I have been bringing my children to see Dr Speaker since they were born (3 years and one year), at the recommendation of a friend. I wouldn’t change a thing nor would I have a different …
Dr. Jones started seeing my children when she was with The Vancouver Clinic. When I found out she was leaving, we followed her. I loved her. She became my Dr. at some point along the line as well. She was always wonderful. Ultimately, I …
My last primary care doctor left this clinic and I was paired up with Dr. Richards for my last exam – and I hope I never have to change doctors again! She’s so personable and friendly, and was very intent on listening to my concerns during …
The comments/praise re: Dr. Stephanie Richards are spot on! She’s a great doctor–kind, compassionate, thoughtful, willing to listen and try alternative approaches to care! And 11 months ago, it appears Creekside thought so too! Now, …
“Deactivated” me as a patient with zero notice. Received a letter stating my PCP was leaving & that a different provider would be taking over. Was under a surgeons care during COVID restrictions. Went to get vaccines in January, no one …
All medical professionals are under a lot of stress currently and although there have been some issues with scheduling and availability, this office has always responded positively to feedback when presented in a productive manner. Dr. …
A wonderful team!
I love my mommy
Dr speaker is great!!!
I have always had excellent care from Dr. Speaker. She always takes the time to listen and explain.
This place is great. All the staff are wonderful. The lab guy is great. Dr. J. Roberts is awesome. Glad we found our forever doctor.
This facility is the best I’ve experienced. Kind, helpful, and knowledgeable are just a few of the qualities we have received during my son’s experience there! Dr. Speaker is the best!
Incredibly curt staff as other reviews note. Rude beyond belief.
Our experience at this clinic has been a diasaster! Way too lengthy of a story to get into, and way too much personal information, so I’ll just beg anyone reading reviews before deciding on a clinic for your healthcare, PLEASE, DO NOT choose Creekside.
I love the doctors here and they are always on time with taking your appointments. As a busy mom the last thing I want to do is wait for a long period of time to see my baby’s paediatrician and I don’t need to do that here! I would highly refer them they take their time and are highly experienced!
I work in the Healthcare field. When I started having problems Dr Jessica Ly never thought it was in my head or treated me like she thought I was crazy. She helped me find the problem and now after having the problem taken care of …
My wife called to make a anew patient appointment and the lady on the phone was rude and not even listening to what she was saying. Very patronizing. Not a good first impression. Canceled the appointment and we’ll be going else where. The Dr. might be fine but we’ll never know.
If you are unfortunate enough to have established care at this office or are planing to take note:
Record everything. They will lie to your face and then have their “gatekeeper” …
Dr. Ly is great! But the lab person is extremely slow. Today I waited for more than an hour to get some blood work done, but wasn’t able to. I waited from 9am to 10:15am, and during the time she probably only dealt with 3 cases. I asked the …
Adore the expertise of this group of doctors… we changed insurances so our kids could come to see Dr Jones.
We’ve recently switched medical providers and I’m so glad we did. The staff is awesome and they are right on top of things when it comes to our health care. I love my Doctor too. Nothing bad to say at all.
We love, love Dr James Roberts however the office staff is aweful. We put up with it for years because we love Dr Roberts but we finally just changed Dr’s cause we couldn’t take the staff anymore. It took them days to call us back, they …
The office staff are inefficient and not personable. Every time I walk in before an appointment and greet them they are always rude and seem exhausted that they even have to converse with me. It’s not a hard job. At all. Seriously, how hard …
Twice, I’ve tried to establish care at this clinic, and twice I was met impatient, insensitive responses from receptionists with poor attitudes. Maybe they were just having bad days – I have no idea. …
I had 4 years of great experience with Dr Roberts. The other low star ratings were probably because of the business he works for and that office staff. If he ever moves to a new practice he will be my new Dr.
Irresponsible office! I switched from a dr that retired to Sergio. Went in 3 weeks ago and was told my medication would be refilled. Waited patiently. Called this week to ask why it hasn’t been refilled yet and talked to Brea who …
New patient signed up through provider couple of months ago. Tried to schedule first appointment, rude lady answers and tells me that the doctor isn’t accepting new patients, wont even look my name up, just keeps saying they’re not …
I have been a patient with Creekside since 2006. Dr. Speaker was my physician for that entire time. When I first started going back in 2006 it was an amazing practice because I was always able to see my own doctor. That was important to …
Dr Jessica Ly has been treating my family and I for 4 years since we moved here. Always very through, caring and sensitive. The staff is always helpful and cheerful. They have a lab on site for any blood draws needed. Dr. Ly has been a God …
I have mixed feelings about Creekside Medical. I love Dr. Ly and have always received excellent care from her throughout the past 9 years. However, the office staff and assistants are a completely different story. Especially over the …
I do not understand the poor reviews I’m seeing! I have been bringing my children to see Dr Speaker since they were born (3 years and one year), at the recommendation of a friend. I wouldn’t change a thing nor would I have a different …
Dr. Jones started seeing my children when she was with The Vancouver Clinic. When I found out she was leaving, we followed her. I loved her. She became my Dr. at some point along the line as well. She was always wonderful. Ultimately, I …
My last primary care doctor left this clinic and I was paired up with Dr. Richards for my last exam – and I hope I never have to change doctors again! She’s so personable and friendly, and was very intent on listening to my concerns during …
The comments/praise re: Dr. Stephanie Richards are spot on! She’s a great doctor–kind, compassionate, thoughtful, willing to listen and try alternative approaches to care! And 11 months ago, it appears Creekside thought so too! Now, …
“Deactivated” me as a patient with zero notice. Received a letter stating my PCP was leaving & that a different provider would be taking over. Was under a surgeons care during COVID restrictions. Went to get vaccines in January, no one …
All medical professionals are under a lot of stress currently and although there have been some issues with scheduling and availability, this office has always responded positively to feedback when presented in a productive manner. Dr. …