Small town redneck company. Terrible customer service. Charge fees for everything. It sucks to live in this district and be forced to use there … See more
Read More| Saturday | Closed |
| Sunday | Closed |
| Monday | 8:30AM to 5PM |
| Tuesday | 8:30AM to 5PM |
| Wednesday | 10AM to 5PM |
| Thursday | 8:30AM to 5PM |
| Friday | 8:30AM to 5PM |
8802 180th St SE, Snohomish, WA 98296
All around terrible service. Rude on the phone and rude in person.
Terrible customer service. We have never had a good experience with this company.
Great Local Utility! Handled all my new service quickly/ efficiently!
After nearly 10 years of being a good customer this place slapped me with a $7500 fine that was completely unjustified. These people are criminals.
Terrible service. I called the water district regarding a very high pH reading. The representative did not know what that was. I had to ask what the the Cross Valley Water District does 3 times and was met with confusion.
If I could give negetive stars I would! Tried calling them through out the day. They pick up the phone and hang up on me for no reason. All the more reason to buy this company out and fire there current customer service staff.
Our thanks to the crew(s) who took care of the water leak near our meter on Interurban Blvd recently. The water streaming down our driveway eroded channels in our gravel and spread it all over the asphalt apron. I wasn’t looking forward …
Spring of 2017 I had to take over my mother’s utility bills. The people at Cross Valley were ever so helpful to get the bill into the name of my mother’s estate and send me the bills. While I would have liked for them to just turn the water …
Terrible customer service. They are quick to tell you that it’s all your fault and charge you hundreds in random bill additions. They are a monopoly so what can anyone do?
Worst water company I have worked with. They’re equipment and water systems are outdated and Falling apart. My water preasure is 35 psi. It used to be 26psi. Making payments is Not user friendly. They Charge 300 a year to be connected to …