The service and staff at Crosspoint Dentistry are top-notch!! Dr. Truong always makes it personal – that is, she does what is best for the patient. Jessica has been cleaning my teeth for a few years, performing the service meticulously …
Very friendly knowledgeable and quick. I didn’t have to sit around in a waiting room, it was in and out and it was for myself and my husband. Thank you
The staff was friendly and knowledgeable, very efficient and state of the art. They all took the time to check everything out properly!! Excellent experience.
Always a great experience here, would highly recommend to family and friends! Entire team is top notch and run like a family owned business while utilizing modern technology and business structure.
They are always very kind and professional anytime I’m there. They also made me feel safe and comfortable in their office amidst the COVID-19 pandemic.
They were highly recommended by a friend years ago and we have never been disappointed! They treat us like family every visit! My kids look forward to their appointments.
The staff is always friendly, upbeat, and welcoming. They are always flexible with my changing schedule and have always put my comfort first during any work needed.
I know it sounds crazy…but I look forward to going to the Dentist! I love seeing Dr. Truong and all of her wonderful and kind staff! I have been a patient of Dr. Truong’s for a number of years and I have always been greeted with a smile …
Staff was extremely courteous and friendly, the dentist took her time to explain everything, I didn’t feel rushed, I would go back again. Also right next to Amherst ale house. Drinking an IPA with a half numb face was tricky but satisfying.
I’ve been with dr. Truong for 4 years now and she and her staff are amazing! I have horrible dental anxiety and they make me feel very comfortable. I highly recommend this dentist!
I usually do not look forward to the dentist but the staff at Crosspoint Dentistry is awesome. Dr. Troung and her staff are sensitive to my fears and I would highly recommend them to anyone looking for a pleasant dental experience…..
I can’t say enough how good of a dental practice this is. Everyone is great to deal with. Dr Truong is always concerned for my comfort and does great work. She’s fun too.
For me, the people at Crosspoint Dentistry are the very definition of excellent service. Convenient appointment times; comfortable and thorough cleanings; nearly painless fillings; and friendly, knowledgable staff – I recommend Crosspoint Dentistry to all my friends.
I’ve been going to CrossPoint Dentistry since they opened years ago. I never once had a bad experience. I’ve had cleanings, cavities filled, and a crown and never had a bad experience. I honestly can’t say anything negative. I would however suggest a little Jimmy Buffet music.
Due to a billing dispute I declined an enhanced cleaning I had mistakenly thought was covered under my insurance without a co-pay. After politely declining treatment and voicing my displeasure , I stated I would research the treatment and …
A family member was seen for an emergency appointment at crosspoint dentistry. A treatment plan was made and Dr. Truong provided the specified services. Unfortunately, we did not have the luxury of “shopping” for a dentist ahead of time, …
I went in as a new patient at the start of 2011. I have since had three cleanings and 4 root canals & crowns (Needless to say I neglected my teeth throughout college). …
I loathe going to see the dentist. It’s always made me miserable and I avoided it for years. I decided to give Crosspoint a shot and it was a phenomenal experience (as far as dentistry goes). I no longer dread knowing I have an upcoming …
Seriously the best experience ive ever had at a dentist. I only got a cleaning but they were very thorough and informative. Wonderful atmosphere and i honestly cant wait to go back!
I loved my visit to crosspoint dentistry! Everyone was friendly, provided knowledge of my next step to get the perfect smile and personable. I look forward my 6 mth check up and may be switching my daughter to this office as it is a better location.
Dr Kelly T. is very caring. She does everything that’s in her control to make the time in the chair as comfortable as possible. Dr Kelly is more than a dentist. She cares about the overall health and care of her patients . …
Doctor and staff were great. They were all so friendly and went out of their way to make me feel relaxed and comfortable. They also took the time to answer all the questions I had.
I have been going to Crosspoint Dentistry since it opened. My experience with them has always been great. Dr. Truong and the staff are always helpful and willing to go out their way to make sure your visit is a pleasant experience. Highly recommended!
My experience at Crosspoint Dentistry has been exceptional. My family and I have been patients for over 2 years. My 7 year old looks forward to his visits. Dr. Troung’s staff is pleasant, personable, and trusting. I also have been using the …
Dr. Truong and her staff are wonderful. They hold themselves to the highest standards and it is evident in all they do. My experiences at Crosspint have all been great. I appreciate Dr. Truong’s honesty in giving me upfront options for …
My whole family has been going to Dr. Truong for years. She has made it so that my kids LOVE going to the dentist. Her staff always works to ensure that our insurance benefit is maximized and our out-of-pocket cost is kept to a minimum. We have been incredibly happy with our care.
I love Crosspoint! The staff and hygienists are super friendly. They do a great job taking care of you and not selling you unnecessary work. Dr. Truong is excellent and does solid work.
Great first experience. Receptionist was very friendly and helpful. Waiting room is nice. Dental hygienists were all very friendly and knowledgeable. The dentist is great! Very friendly and kind. Very thorough in expla,ation and procedure. Everyone communicates very well, so I was definitely in good hands!
I have hated the dentist for a long time because of past experiences. However, my oral hygiene is important so I made an appointment after meeting Dr Troung and Having a very pleasant conversation at my jobs wellness fair. I went for my …
I have been coming here for about 8 years since around 2010. I know the staff has changed and that upsets a lot of people but I still continue to get the same level of not better of care. Dr. Truong has always been amazing and gentle with …
I was so thrilled with Crosspoint Dentistry for my daughters first ever dentist appt!! From the moment we walked in, everyone was so warm and welcoming! My daughter had a great experience and I am now a new patient there as well!
Very friendly staff! Dr Truong always takes time to talk with each patient and answer any questions you may have without rushing you! Jessica is amazing and you don’t leave there with sore/bleeding gums. 🙂
My 89 yo mother needed a cleaning, exam and dentures. Dr. Truong , Jennifer, Michelle and office staff worked with her to relieve anxieties and to provide compassionate, gentle and professional treatment. It was an amazingly positive experience. My family will be using Crosspoint Dentistry for our future dental needs
I went for my every six months cleaning appointment with Jessica who was her usual friendly and efficient self. She listened well to all my concerns, checked the teeth in question, and passed on information to Dr. Truong after applying the …
After not having been to the dentist for years out of shear laziness my wife convinced to go back after she had her first appointment at crosspoint. I should have started years ago. Their staff is incredibly friendly and efficient. They …
Dr. Truong was super kind and empathized with my dental issues. The hygenist was super thorough, Jessica, and beyond friendly and knowledgeable. The office staff , Michelle and Dr. worked back and forth with me to find a solution that fit first my needs, my wants AND my budget. I will be staying with Dr. Truong and wonderful staff!
Comprehensive Dentistry is a terrific practice. They are kind and patient and take the time to answer your questions and make you as comfortable as possible. I would recommend them to anyone apprehensive about visiting the dentist!
Professional and friendly staff. I used to hate going to the dentist when I was younger but never worry anymore since I’ve been going to Crosspoint that last few years. They’ve managed to help motivate me to take better care of my teeth (eg. floss daily) without pressure or guilt. Highly recommended!
I was in a lot of pain and scared as to what the dentist was going to do. Dr. Troung and her staff could see my anxiety. I was treated with great care and asked if I would like a sedative. I was so glad I went there as it did not hurt at …
Dr Trong is a rock star. Always friendly. Exceptionally skilled. Consistently professional. Great staff as well. A shout out to my hygienist Jessica!!! U rock too!!
Absolutely LOVE Jessica! She remembers me every time I come in! She remembers that I have sensitive spots and is ready for them. She asks me about my work and my daughter! Please don’t ever leave! lol
I have been going here for many years, and I love the service every time. I am always impressed with how up to date they are with their technology. They are thorough, and have good communication between the dental hygienist and doctor. They are personable and remember little details about my life, which is really nice. Love it!
Crosspoint Dentistry provided friendly and professional service. They clearly told me exactly what they were doing throughout my appointment and explained any observations they had on my teeth to keep me informed. They also adhered to the …
Very thorough first visit.
Kim the hygenist was very knowledgeable and explained everything very well. Michelle in scheduling and billing was great. And Dr. Truing was wonderful. …
Crosspoint Dentistry is the best place to get a satisfactory treatment for all the issues with my teeth. Doctors are very experienced, polite and helpful. Thanks to everyone associated with Crosspoint Dentistry.
I luckily haven’t been to a lot of dentists in my life, but this has definitely been one of the nicest experiences I’ve ever had at an office. I was warmly greeted when I walked in, they knew who I was and what information they needed from …
Another local chain told me I need six fillings. I went to Cross Point for a second opinion and to my surprise, I don’t need a single filling… even multiple visits later. I’ve come to learn that some dentist offices pay their employees …
Dr. Troung and her staff are wonderful! You always feel at ease walking through the door that you’ll be in good hands. Jessica always cleans my teeth and is so gentle and has such a great personality and is always smiling. I have been …
Bright, cheery and clean office and staff. This was my 2nd appointment. Front end staff Receptionist is always busy and very cordial as is Billing helpful as well. Appreciate the appointment reminders. Was made comfortable for xrays, …
I was delighted to make a change to Kelly’s company. The staff went out of their way to make me feel at home and welcome. Best dental experience I’ve had since moving to Buffalo.
Dr. Kelly and her staff are amazing, the office is spotless, staff is cordial and helpful. I recently had a baby tooth bonded to match my other tooth and it looks like it was there the entire time! The color matched my other teeth and I can smile without being self conscious! Thank you!
I actually look forward to my appointments. The staff is calm and friendly and they genuinely care about my well being. They even remember details from conversations from previous visits. There has been a dramatic improvement in my oral health since switching to them. If only all medical providers were as wonderful as Crosspoint!
I’ve been a patient of Dr. Truong since the practice opened up. Dr. Truong, the hygienists, and the rest of her staff have always gone above and beyond. I have had all kinds of work done here and they have always been gentle, thorough, friendly, communicative, and professional.
I had a fantastic experience (first impression) at Crosspoint Dentistry – right from the front desk. I was highly impressed with the hygienist that attended to me (Jessica); she was friendly and professional. After consultation, while I …
I am completely blown away by how incredible my experience was. I have always struggled with dental anxiety so i was very nervous for my appointment but both the dentist and assistant were amazing and so gentle, my entire procedure was pain …
I suffer from extreme dentistry anxiety. Everyone in the office made me feel comfortable. Dr. Truong is amazing. Everyone was so understanding of my anxiety and assured me that I am not the only one. Unlike other dentists that I have been …
The best dentist that I have been too! I struggled for years trying to find a dentist that cared about their patients and I’ve found it! Crosspoint is so thorough even when your there for just a cleaning. Staff is amazing! I love that I have the same dental assistant every time I go, it builds a great relationship with the company.
I have had two root canals with CrossPoint Dental and both times I felt extremely confident and comfortable with the procedure! It is a very warm and inviting environment, which is wonderful considering that sometimes going to the dentist can cause some anxieties. I will continue to recommend them to friends and family!
A very clean and neat office with very friendly and welcoming staff! I was verbally walked through every step of my appointment and was very comfortable throughout. I have only visited once but it was by far the best visit to any dentist …
First visit as a new patient. Office is very friendly, greeted when we entered. Check in was very easy, did not wait long before being called back. Hygienist Jessica very knowledgeable, understanding of level of uncomfort and very caring. …
Now coming from someone that doesn’t really enjoy the process of dentistry, I have had nothing but a 10/10 experience with everyone at Crosspoint. With kindness and laughs along the way, matched with their quickness and knowledge my …
The office is spotless. Text message reminders are sent regarding your appointments. Lori the hygienist is so gentle and personable you don’t fret over getting your teeth serviced. The office is respectful of your time with minimal to no …
I love this dental office. Everyone is so polite and friendly and helpful. Jessica is wonderful, Dr. T has been helping fix my mouth for years and the front staff is also very sweet. Anytime I have an issue they try their best to fit me in …
My family had a great experience with Crosspoint Dentistry, all 6 if us. They were accommodating, attentive, and very thorough. We were very pleased with their services. I would highly recommend adopting them for your dental care.
My dental hygienist, Jessica, was a master at her craft! 👍🏽 …
Amazing!! I have been so scared of the dentist from terrible experiences, everyone is so kind, gentle and caring! Everyone takes the time to make sure your comfortable and they always try their best to fit me in as soon as possible when having an issue!
Crosspoint Dentistry is a clean, friendly place with some of the kindest and professional staff. Having been a patient since they opened, I have not experienced a drop in the office’s service or enthusiasm. After a recent great visit, we …
I have been searching for a new dentist since April and finally found what I hope to be my last dentist!! Everyone here is so incredibly friendly and kind, and they all seemed genuinely happy to welcome me as a new patient. I had before …
Has an emergency with my tooth and an infection. They got me in right away and I wasn’t even a current patient. I will be now though. They are terrific.
This is not your average corporate dentist’s office. This is an office where the staff remember your name, where they actually care about your health. Dr. Truong and everyone else at the office are so nice. Even when my dental insurance …
I had to get a double crown and was anxious because I did not have a good experience with getting a crown with my previous dentist. I am thrilled to report everything went fabulous! Dr Truong uses the latest & greatest technology and went …
I have a lot of anxiety about going to the dentist; I’ve had several bad experiences. But my first appointment at Crosspoint was fantastic! The whole team is very friendly, caring, and informative. I felt comfortable and relaxed, and I highly recommend Crosspoint Dentistry!
Entire team is awesome! Informative about every step, always making sure you are comfortable, very interactive to put you at ease. Always leave there feeling great. …
My appointment at Crosspoint Dentistry went well. No wait at all. Jessica is always ready for me when I get there. Kelly comes in as soon as Jessica is done to check things over. Well run practice with great people.
I have been going to Crosspoint Dentistry for several years now and I would absolutely recommend this office. My hygienist Jessica is super gentle and thorough! And Dr. Truong is extremely professional. The office is immaculately clean and the receptionist is super friendly.
This is the best dental office I’ve ever been to! The ambiancece is beautiful, the office is nice and clean. The receptionist is very kind and friendly. My hygienist is wonderful and the Dr has always been warm and friendly to me. I’ve had …
The team at Crosspoint are amazing! From Dr. Kelly to the hygienists. Just had my first filing done and felt nothing! Dr. Kelly had me in and out before my appointment was even supposed to start. 10/10 would recommend this practice.
Crosspoint Dentistry is absolutely wonderful! Was referred by a friend (who’d had a lot of subpar experiences in the past) so I decided to check it out. I was not disappointed. From the first time I came in to set up an appointment through …
I had to reschedule my six month appointment and kept forgetting to call. When my husband went in for his, he asked the staff about rescheduling mine and they were able to get me in that same day, two hours after his appointment. It worked …
LOVE this dentist, and I am VERY picky about dentists. The office is very nice. The staff are all friendly and amazing. Absolute best hygienist I’ve ever had- they definitely make their care personal for you. I’ve not had anything major …
The service and staff at Crosspoint Dentistry are top-notch!! Dr. Truong always makes it personal – that is, she does what is best for the patient. Jessica has been cleaning my teeth for a few years, performing the service meticulously …
Always love coming here. Friendly environment, always make me feel welcome and comfortable. Recommend this place to anyone.
Dr Kelly Truong, Jessica and the entire staff are extremely friendly , caring and professional. Definitely gentle when taking care of me!!!
Friendly staff. Got me right in without having to wait. Great experience
Great place
Fraud!!!
On time, friendly, gentle
Rude front desk staff, long wait
We love everyone at Crosspoint!
As always a good experience.
DR.TRUONG IS THE BEST!
Very friendly and thorough service!
Wonderful experience thank you!!
Excellent experience at Crosspoint Dentistry!
Great place for dental work
Very efficient, friendly, accommodating and knowledgeable.
Everyone at the office is very nice, professional and helpful.
Friendly and professional!
Nice place. Helpful staff. Overall a pleasant experience
Always has been an easy experience. All the staff is very friendly and informative.
Very friendly, made the experience comfortable and judgment free
They are always super professional and friendly!! Cannot recommend them enough!
Always a good experience…never have to wait and staff is friendly!
Visits are quick and easy. Everyone is very polite and informative, and the service is great!
Fantastic place. They are so welcoming, they really know their stuff. Amazing environment!!
Best dental office ever! 10/10 would recommend
Very thorough team! Newest technologies support experience.
Great service, friendly staff. Love my dentist!
Caring staff! I just love how sweet and caring everyone is. You will be well taken care of here!
I love them. Dr Troung is the most gentle dentist every and so sweet
What a great experience. My years of fear relating to dental work faded fast… Thank you!
I have been going to Dr. Truong since she opened her office at Crosspoint. Excellent experience.
Great work ! Very flexible with my crazy schedule Super efficient and no pain 👍🏻✅😀⭐️⭐️⭐️⭐️⭐️ …
Best Hygienist in Buffalo area–She was fantastic.
Very friendly knowledgeable and quick. I didn’t have to sit around in a waiting room, it was in and out and it was for myself and my husband. Thank you
I highly recommend Dr. Truong because she knows what she is doing.
The staff is always so friendly. They make me feel so comfortable and relaxed. Would recommend them to anyone.
Great dentists and overall smooth visit. Will be coming here again
Great people, great service
I’ve been with Dr Truong since her practice opened basically and would never consider anywhere else.
The staff was friendly and knowledgeable, very efficient and state of the art. They all took the time to check everything out properly!! Excellent experience.
Great staff wonderful team! Helped me with major dental anxiety!
Wonderful experience! Staff is friendly, knowledgeable, and professional! I would highly recommend Crosspoint Dentistry!
Jessica was rad, cleaned my teeth and had great insight
No waiting, Friendly Staff, dentist was very efficient
I had a crown and a filling done at the same time.
Such a fantastic team! Dr. Truong, Jessica & Michelle truly go above & beyond to ensure patients have a pleasant experience.
Friendly, efficient, knowledgeable. Good people.
The best dentist I’ve ever been to. Super personable + gentle hygienists. Thank you!!
All current protocols were followed, making the visit as safe as possible. I recommend going to crosspoint for your dental health.
The whole crosspoint team is great. They genuinely care about you.
Amazing staff.. my son has social anxiety and he feels safe / comfortable with everybody❤️ We love everyone
Everyone is so nice and welcoming. It really makes going to the dentist enjoyable.
Always a great experience here, would highly recommend to family and friends! Entire team is top notch and run like a family owned business while utilizing modern technology and business structure.
Very professional and friendly staffing. I’m glad I found them.
They are always very kind and professional anytime I’m there. They also made me feel safe and comfortable in their office amidst the COVID-19 pandemic.
Great place! Very friendly and professional. Dr. Truong is amazing!
The staff are great and always smiling. They make you feel welcomed and take extra care when necessary. Would recommend them to all my friends!
Always on time, pleasant experience (for teeth cleaning)😉 …
They were highly recommended by a friend years ago and we have never been disappointed! They treat us like family every visit! My kids look forward to their appointments.
Dental Hygienist (Jessica) was wonderful during my routine cleaning. Very gentle and explained the process all along the way.
Crosspoint dentistry was a great experience. Dr. Troung and her staff were very friendly and knowledgeable. It made going to the dentist easy!
The staff is always friendly, upbeat, and welcoming. They are always flexible with my changing schedule and have always put my comfort first during any work needed.
Staff is amazing and always providing patient education every time. To be extremely honest, this is the best dental office I have ever been to!
I know it sounds crazy…but I look forward to going to the Dentist! I love seeing Dr. Truong and all of her wonderful and kind staff! I have been a patient of Dr. Truong’s for a number of years and I have always been greeted with a smile …
Nothing but great things to say about Dr. Troung and her Staff.
Never a long wait, Staff is professional, polite and explain the process clearly. …
From the moment I walked in, everyone was so nice! They talked me through everything that they did so I always knew what was going on
Staff was extremely courteous and friendly, the dentist took her time to explain everything, I didn’t feel rushed, I would go back again. Also right next to Amherst ale house. Drinking an IPA with a half numb face was tricky but satisfying.
Always so friendly and genuine. My hygienist is so sweet and remembers bits of conversation from one visit to the next. Best dentist experience ever
Why did you delete my 1 star review. You’re getting it again.
Used to be a good dentist. The last time I was there a man came in an hour …
I’ve been with dr. Truong for 4 years now and she and her staff are amazing! I have horrible dental anxiety and they make me feel very comfortable. I highly recommend this dentist!
I love Going there! Being only 9 they make me feel comfortable and Jessica does a great job cleaning my teeth. 😃 …
I usually do not look forward to the dentist but the staff at Crosspoint Dentistry is awesome. Dr. Troung and her staff are sensitive to my fears and I would highly recommend them to anyone looking for a pleasant dental experience…..
I can’t say enough how good of a dental practice this is. Everyone is great to deal with. Dr Truong is always concerned for my comfort and does great work. She’s fun too.
Always do a wonderful job and make the patient feel at ease through the whole appointment. I actually enjoy going to the dentist for a change.
Friendly and outgoing staff
Great service and follow up. Awesome as always
For me, the people at Crosspoint Dentistry are the very definition of excellent service. Convenient appointment times; comfortable and thorough cleanings; nearly painless fillings; and friendly, knowledgable staff – I recommend Crosspoint Dentistry to all my friends.
I’ve been going to CrossPoint Dentistry since they opened years ago. I never once had a bad experience. I’ve had cleanings, cavities filled, and a crown and never had a bad experience. I honestly can’t say anything negative. I would however suggest a little Jimmy Buffet music.
Due to a billing dispute I declined an enhanced cleaning I had mistakenly thought was covered under my insurance without a co-pay. After politely declining treatment and voicing my displeasure , I stated I would research the treatment and …
A family member was seen for an emergency appointment at crosspoint dentistry. A treatment plan was made and Dr. Truong provided the specified services. Unfortunately, we did not have the luxury of “shopping” for a dentist ahead of time, …
First dental appointment in 7 years. Made me feel comfortable and went through each phase before they did anything. Highly recommended!
I went in as a new patient at the start of 2011. I have since had three cleanings and 4 root canals & crowns (Needless to say I neglected my teeth throughout college). …
I loathe going to see the dentist. It’s always made me miserable and I avoided it for years. I decided to give Crosspoint a shot and it was a phenomenal experience (as far as dentistry goes). I no longer dread knowing I have an upcoming …
Seriously the best experience ive ever had at a dentist. I only got a cleaning but they were very thorough and informative. Wonderful atmosphere and i honestly cant wait to go back!
I loved my visit to crosspoint dentistry! Everyone was friendly, provided knowledge of my next step to get the perfect smile and personable. I look forward my 6 mth check up and may be switching my daughter to this office as it is a better location.
Dr Kelly T. is very caring. She does everything that’s in her control to make the time in the chair as comfortable as possible. Dr Kelly is more than a dentist. She cares about the overall health and care of her patients . …
Doctor and staff were great. They were all so friendly and went out of their way to make me feel relaxed and comfortable. They also took the time to answer all the questions I had.
I have been going to Crosspoint Dentistry since it opened. My experience with them has always been great. Dr. Truong and the staff are always helpful and willing to go out their way to make sure your visit is a pleasant experience. Highly recommended!
Very friendly staff that pays attention to details. Highly recommend!
My experience at Crosspoint Dentistry has been exceptional. My family and I have been patients for over 2 years. My 7 year old looks forward to his visits. Dr. Troung’s staff is pleasant, personable, and trusting. I also have been using the …
Dr. Truong and her staff are wonderful. They hold themselves to the highest standards and it is evident in all they do. My experiences at Crosspint have all been great. I appreciate Dr. Truong’s honesty in giving me upfront options for …
My whole family has been going to Dr. Truong for years. She has made it so that my kids LOVE going to the dentist. Her staff always works to ensure that our insurance benefit is maximized and our out-of-pocket cost is kept to a minimum. We have been incredibly happy with our care.
I love Crosspoint! The staff and hygienists are super friendly. They do a great job taking care of you and not selling you unnecessary work. Dr. Truong is excellent and does solid work.
As always the staff was very welcoming and Jessica took great care of me! I never thought I’d say I actually enjoy going to the dentist!!
Great first experience. Receptionist was very friendly and helpful. Waiting room is nice. Dental hygienists were all very friendly and knowledgeable. The dentist is great! Very friendly and kind. Very thorough in expla,ation and procedure. Everyone communicates very well, so I was definitely in good hands!
I have hated the dentist for a long time because of past experiences. However, my oral hygiene is important so I made an appointment after meeting Dr Troung and Having a very pleasant conversation at my jobs wellness fair. I went for my …
Great staff and always a friendly atmosphere. They take a genuine interest in you. Very thankful to have found Crosspoint Dentistry!
I have been coming here for about 8 years since around 2010. I know the staff has changed and that upsets a lot of people but I still continue to get the same level of not better of care. Dr. Truong has always been amazing and gentle with …
I was so thrilled with Crosspoint Dentistry for my daughters first ever dentist appt!! From the moment we walked in, everyone was so warm and welcoming! My daughter had a great experience and I am now a new patient there as well!
Very friendly staff! Dr Truong always takes time to talk with each patient and answer any questions you may have without rushing you! Jessica is amazing and you don’t leave there with sore/bleeding gums. 🙂
My 89 yo mother needed a cleaning, exam and dentures. Dr. Truong , Jennifer, Michelle and office staff worked with her to relieve anxieties and to provide compassionate, gentle and professional treatment. It was an amazingly positive experience. My family will be using Crosspoint Dentistry for our future dental needs
I went for my every six months cleaning appointment with Jessica who was her usual friendly and efficient self. She listened well to all my concerns, checked the teeth in question, and passed on information to Dr. Truong after applying the …
After not having been to the dentist for years out of shear laziness my wife convinced to go back after she had her first appointment at crosspoint. I should have started years ago. Their staff is incredibly friendly and efficient. They …
The staff is so nice and makes you feel so comfortable! Highly recommend!
Dr. Truong was super kind and empathized with my dental issues. The hygenist was super thorough, Jessica, and beyond friendly and knowledgeable. The office staff , Michelle and Dr. worked back and forth with me to find a solution that fit first my needs, my wants AND my budget. I will be staying with Dr. Truong and wonderful staff!
Had a broken tooth was able to get me in the same day, very pleased with everyone there
My first visit was a pleasant experience. Minimal time checking in. Cleaning was pain-free and professional. I look forward to my next appointment.
Comprehensive Dentistry is a terrific practice. They are kind and patient and take the time to answer your questions and make you as comfortable as possible. I would recommend them to anyone apprehensive about visiting the dentist!
Professional and friendly staff. I used to hate going to the dentist when I was younger but never worry anymore since I’ve been going to Crosspoint that last few years. They’ve managed to help motivate me to take better care of my teeth (eg. floss daily) without pressure or guilt. Highly recommended!
I was in a lot of pain and scared as to what the dentist was going to do. Dr. Troung and her staff could see my anxiety. I was treated with great care and asked if I would like a sedative. I was so glad I went there as it did not hurt at …
Dr Trong is a rock star. Always friendly. Exceptionally skilled. Consistently professional. Great staff as well. A shout out to my hygienist Jessica!!! U rock too!!
Absolutely LOVE Jessica! She remembers me every time I come in! She remembers that I have sensitive spots and is ready for them. She asks me about my work and my daughter! Please don’t ever leave! lol
I have been going here for many years, and I love the service every time. I am always impressed with how up to date they are with their technology. They are thorough, and have good communication between the dental hygienist and doctor. They are personable and remember little details about my life, which is really nice. Love it!
Crosspoint Dentistry provided friendly and professional service. They clearly told me exactly what they were doing throughout my appointment and explained any observations they had on my teeth to keep me informed. They also adhered to the …
Very thorough first visit.
Kim the hygenist was very knowledgeable and explained everything very well. Michelle in scheduling and billing was great. And Dr. Truing was wonderful. …
Crosspoint Dentistry is the best place to get a satisfactory treatment for all the issues with my teeth. Doctors are very experienced, polite and helpful. Thanks to everyone associated with Crosspoint Dentistry.
I luckily haven’t been to a lot of dentists in my life, but this has definitely been one of the nicest experiences I’ve ever had at an office. I was warmly greeted when I walked in, they knew who I was and what information they needed from …
Another local chain told me I need six fillings. I went to Cross Point for a second opinion and to my surprise, I don’t need a single filling… even multiple visits later. I’ve come to learn that some dentist offices pay their employees …
Dr. Troung and her staff are wonderful! You always feel at ease walking through the door that you’ll be in good hands. Jessica always cleans my teeth and is so gentle and has such a great personality and is always smiling. I have been …
Bright, cheery and clean office and staff. This was my 2nd appointment. Front end staff Receptionist is always busy and very cordial as is Billing helpful as well. Appreciate the appointment reminders. Was made comfortable for xrays, …
I was delighted to make a change to Kelly’s company. The staff went out of their way to make me feel at home and welcome. Best dental experience I’ve had since moving to Buffalo.
Dr. Kelly and her staff are amazing, the office is spotless, staff is cordial and helpful. I recently had a baby tooth bonded to match my other tooth and it looks like it was there the entire time! The color matched my other teeth and I can smile without being self conscious! Thank you!
MY NAME IS JOAN MICHALSKI.
I was VERY satisfied with the treatment I received from Dr. Kelly Troung. She …
I actually look forward to my appointments. The staff is calm and friendly and they genuinely care about my well being. They even remember details from conversations from previous visits. There has been a dramatic improvement in my oral health since switching to them. If only all medical providers were as wonderful as Crosspoint!
I’ve been a patient of Dr. Truong since the practice opened up. Dr. Truong, the hygienists, and the rest of her staff have always gone above and beyond. I have had all kinds of work done here and they have always been gentle, thorough, friendly, communicative, and professional.
They were great. Efficient, on time and very friendly.
I had a fantastic experience (first impression) at Crosspoint Dentistry – right from the front desk. I was highly impressed with the hygienist that attended to me (Jessica); she was friendly and professional. After consultation, while I …
I am completely blown away by how incredible my experience was. I have always struggled with dental anxiety so i was very nervous for my appointment but both the dentist and assistant were amazing and so gentle, my entire procedure was pain …
I suffer from extreme dentistry anxiety. Everyone in the office made me feel comfortable. Dr. Truong is amazing. Everyone was so understanding of my anxiety and assured me that I am not the only one. Unlike other dentists that I have been …
Friendly, knowledgeable staff. A very pleasant experience unlike other dentists I’ve been to over the years. Highly recommended.
The best dentist that I have been too! I struggled for years trying to find a dentist that cared about their patients and I’ve found it! Crosspoint is so thorough even when your there for just a cleaning. Staff is amazing! I love that I have the same dental assistant every time I go, it builds a great relationship with the company.
I have had two root canals with CrossPoint Dental and both times I felt extremely confident and comfortable with the procedure! It is a very warm and inviting environment, which is wonderful considering that sometimes going to the dentist can cause some anxieties. I will continue to recommend them to friends and family!
A very clean and neat office with very friendly and welcoming staff! I was verbally walked through every step of my appointment and was very comfortable throughout. I have only visited once but it was by far the best visit to any dentist …
First visit as a new patient. Office is very friendly, greeted when we entered. Check in was very easy, did not wait long before being called back. Hygienist Jessica very knowledgeable, understanding of level of uncomfort and very caring. …
Now coming from someone that doesn’t really enjoy the process of dentistry, I have had nothing but a 10/10 experience with everyone at Crosspoint. With kindness and laughs along the way, matched with their quickness and knowledge my …
The office is spotless. Text message reminders are sent regarding your appointments. Lori the hygienist is so gentle and personable you don’t fret over getting your teeth serviced. The office is respectful of your time with minimal to no …
I love this dental office. Everyone is so polite and friendly and helpful. Jessica is wonderful, Dr. T has been helping fix my mouth for years and the front staff is also very sweet. Anytime I have an issue they try their best to fit me in …
My family had a great experience with Crosspoint Dentistry, all 6 if us. They were accommodating, attentive, and very thorough. We were very pleased with their services. I would highly recommend adopting them for your dental care.
My dental hygienist, Jessica, was a master at her craft! 👍🏽 …
Amazing!! I have been so scared of the dentist from terrible experiences, everyone is so kind, gentle and caring! Everyone takes the time to make sure your comfortable and they always try their best to fit me in as soon as possible when having an issue!
Crosspoint Dentistry is a clean, friendly place with some of the kindest and professional staff. Having been a patient since they opened, I have not experienced a drop in the office’s service or enthusiasm. After a recent great visit, we …
I have been searching for a new dentist since April and finally found what I hope to be my last dentist!! Everyone here is so incredibly friendly and kind, and they all seemed genuinely happy to welcome me as a new patient. I had before …
Has an emergency with my tooth and an infection. They got me in right away and I wasn’t even a current patient. I will be now though. They are terrific.
This is not your average corporate dentist’s office. This is an office where the staff remember your name, where they actually care about your health. Dr. Truong and everyone else at the office are so nice. Even when my dental insurance …
I had to get a double crown and was anxious because I did not have a good experience with getting a crown with my previous dentist. I am thrilled to report everything went fabulous! Dr Truong uses the latest & greatest technology and went …
I have a lot of anxiety about going to the dentist; I’ve had several bad experiences. But my first appointment at Crosspoint was fantastic! The whole team is very friendly, caring, and informative. I felt comfortable and relaxed, and I highly recommend Crosspoint Dentistry!
Entire team is awesome! Informative about every step, always making sure you are comfortable, very interactive to put you at ease. Always leave there feeling great. …
My appointment at Crosspoint Dentistry went well. No wait at all. Jessica is always ready for me when I get there. Kelly comes in as soon as Jessica is done to check things over. Well run practice with great people.
I have been going to Crosspoint Dentistry for several years now and I would absolutely recommend this office. My hygienist Jessica is super gentle and thorough! And Dr. Truong is extremely professional. The office is immaculately clean and the receptionist is super friendly.
This is the best dental office I’ve ever been to! The ambiancece is beautiful, the office is nice and clean. The receptionist is very kind and friendly. My hygienist is wonderful and the Dr has always been warm and friendly to me. I’ve had …
The team at Crosspoint are amazing! From Dr. Kelly to the hygienists. Just had my first filing done and felt nothing! Dr. Kelly had me in and out before my appointment was even supposed to start. 10/10 would recommend this practice.
Crosspoint Dentistry is absolutely wonderful! Was referred by a friend (who’d had a lot of subpar experiences in the past) so I decided to check it out. I was not disappointed. From the first time I came in to set up an appointment through …
I had to reschedule my six month appointment and kept forgetting to call. When my husband went in for his, he asked the staff about rescheduling mine and they were able to get me in that same day, two hours after his appointment. It worked …
LOVE this dentist, and I am VERY picky about dentists. The office is very nice. The staff are all friendly and amazing. Absolute best hygienist I’ve ever had- they definitely make their care personal for you. I’ve not had anything major …