Culligan Total Water Systems is a full-service water treatment company offering quality products and expert service for your home or business. See more
(Translated by Google) I AM IN BRAZIL AND I NEED TO REPLACE THE FILTER ELEMENT HOW TO DO IT? IS THERE REPRESENTATION OR ASSISTANCE IN BRAZIL? THANK YOU! …
Thank you for your convenient and friendly service. I like the fact that you carry the salt in and put it in the container and take the empty bags with you.
Fantastic staff and great water filtration options. I would recommend Sam at Culligan Total Water Treatment to anyone. Your water can be dirty and they can treat it.
Reliable service. Would definitely go for the Water cans than the harsh hard Madison water, which is disaster for everyone’s health. The tap water is a sham.
GREAT customer service by EVERYONE I dealt with. Other businesses should take a lesson in how to treat customers from these folks. Thanks so much for a pleasant experience.
The delivery service is so convenient and reasonable. I also appreciate that they leave behind a 10 point check list, so that I see that everything has been taken care of.
I wondered about how well my Hellenbrand softerener was wrking and a Culligan technician spent a long time, tested iron, softenrer, timing, etc. and let me know it was working well. This is what I call honest and responsive service.
You stood behind your warranty when the water softener displayed a “Call Culligan” error message. The service person who responded seemed very knowledgeable and was professional and courteous.
We have used Culligan for over 25 years. The friendly service, flexibility in setting up delivery schedules, being able to get a real live person without going through a phone tree when we call, automated reminder calls about deliveries, …
Excellent customer service in scheduling an appointment and from the service personnel during the home visit. Everyone was very professional, polite, and efficient. Thank you!
Knowledgeable, friendly technicians assisted me in choosing the best products for my water. My water went from almost undrinkable with minerals that stained my laundry to clear and drinkable straight from the tap
Paul Pustina and Culligan Total Water are UNBELIEVABLE supporters of REACH-A-Child. Every time we seek their support, they respond quickly, professionally and very generously. This is a business which is seriously focused on making an impact on the community. We are very grateful!
We have a water softener purchased from and serviced by Culligan, and a reverse osmosis water filter leased from and serviced by Culligan. We have had these devices for many years and have always received good service.
I love having clean water to drink! The service people have always been very friendly and helpful. Love the company and even had the water service brought into my work environment when I worked at FAC.
Culligan delivered everything and more than they said they would. Not only excellent purified water, but also excellent service. If we have a question or problem, they are “JOHNNY ON THE SPOT” to take care of our needs. …
I very much appreciated that Culligan sent a rep out to walk us through the details, free of charge. The customer service far exceeded that of the other options we were considering.
Culligan total Water Treatment is great! Love the soft water and that they deliver the salt right to the softener! We don’t have to carry the heavy bags one step!
Culligan water just tastes better and more pure than all other water. Period. Also the delivery people are very friendly and helpful. They usually call me right before they come to find out how much water I need & they bring it to my door.
“HEY CULLIGAN MAN!” It’s hard for me to believe that after 6 months of me buying their system and them flooding my basement. They NEVER called or showed me how to use my system. Thanks MC. And rep joe. Happy I gave them almost 3000 dollars. …
I received prompt reply to my online submission request. The team at Culligan was flexible with setting up my appointment and responded quickly to my follow up questions. Delivery and installation was seamless!
They did a very great job on our water softener I recommend them Any of our friends over It did not take any Time for them to finish A couple of Hours and they were done Thank you
Chris and Trevor were great to work with, both were ready to provide detailed and comprehensive answers to our questions, and the installation of our new water purification system was fast and efficient. Thanks guys ~
I love the reverse osmosis water system. Renting the unit is affordable and much easier and environmentally friendly as opposed to buying and hauling plastic bottles. My water taste great and my ice cubes are crystal clear.
By far the worst experience I have ever encountered with a vendor. Poor service and appalling customer service skills. In one year they have come to my house at least 3 times and it cost me over $500 for repairs and they did not even recommend a new system, because they are in the business of exploiting people.
We had work done on flooring in our laundry room and Culligan came out with no issues getting our water softener up and running again. Prompt and professional service.
Culligan’s services are wonderful. Having salt delivery takes a real load off my shopping list. No pun intended. They give me what I need, make a note if we ever need service and will even deliver packages bottled of water if you need it. Thanks Culligan
I would share less than 1 star but there is noway I could do it. I had an worst customer experience with this team. When I wanted to open a contract, they didnt pick up the call and I had to directly stop at their desk. And they do a worst …
My monthly rate went from $10 to $25 and I didn’t notice the increase for three months because I had the charge go directly to my credit card. I tried four times to have my sales representative return my call with no success! When I …
The service that we receive is always on time, quick, and very professional. Culligan’s customer service is quick, courteous, and always answers my questions (though I only call to schedule yearly maintenance). I would recommend them for your water needs.
Culligan Total Water of Madison has a fantastic team that is always on time for deliveries or consultations. Sam K. was a great help in determining the right choice for a water softener at the residence I resided at and I would HIGHLY …
Former resident of Milwaukee. Culligan customer there for 32 years. no other choice for me upon relocation to Madison. 5 STARS for every employee that I have met with. Recommend highly for super, immediate service. Refreshing that companies such as this still exist! Keep getting better.
Total Water are the real deal. Prompt service, friendly staff, very reasonable prices. And really, who wants to lug around heavy bags of salt when getting Total Water to do it so cheap! Five stars for these folks!
Total Water staff have always been extremely helpful and professional with all of our water needs. We’ve used their services for several years and refer them all the time. Great product, great service.
I use salt delivery for home and busines, it’s amazing. I never have to even think about it, it just shows up and they dump it in the softener! I also recently signed up for the reverse osmosis water system with the button at the faucet …
delivery service is prompt and and most helpful with the 5 gal jugs
we enjoy the purified water on a daily basis. We don’t need to worry
about build up on our coffee maker and our Keurig.
You answer the phone (I don’t get a robot); your staff is friendly and helpful. When I need salt for my water softener or a filter for my reverse osmosis system you schedule a technician quickly. Although Culligan is a big national corporation dealing with your Madison office is like dealing with a local company.
Wade was very quick to respond and schedule a time that was convenient for us. He was prompt, friendly, and super informative! As first-time homeowners, my husband and I know very little, and Wade took the time to show us our water main, …
I have yet to experience a business within my lifetime that provides better customer service than Culligan-Madison. Friendly, understanding, and efficient. Spot on in every aspect.
I am very satisfied with Culligan Water Treatment. I love not hauling bags from the hardware store to the back of my car and then down the basement stairs.
We moved to our Monona house and immediately signed up for a water softener and reverse osmosis drinking water. Wade Waltz was extremely helpful and explained everything we needed to know. The service is excellent. We had one leak issue but …
Trevor was great, very knowledgeable, efficient and friendly service. They worked with my schedule and able to answer all my questions. I would highly recommend Culligan for anyone looking to rent or purchase soft water. Great Service!
Culligan Total Water had been a great company to work with… on time delivery, service of our equipment and friendly customer service. Plus, great rates. What more could you ask for?!
Not only does Culligan Total Water provide clean tasting water, they also provide wonderful service. We have never had a problem with our equipment or the water quality and they are wonderful with they come to do the annual service. Five stars is totally deserved!
Derek came by to replace our filters today and I thought he did a great job. He was prompt, courteous and professional. He was fully outfitted with his PPE (COVID) when he arrived and wore it throughout, without being asked. He explained …
They did a wonderful job and I have an older house with old pipes, and it has been fun watching the ice cubes get clearer and clearer. There is no sediment in the bottom of my water glasses either. The installers did a great job and got rid of my old equipment.
I have had 4 jugs delivered a month for over a year now and I couldn’t be happier with the service and price. As long as you get the hot water option on your water dispenser the thing is a godsend. I haven’t had my water delivered by …
Service was fine but technicians and delivery drivers do not take boots off nor do they wear boot covers when inside a customer’s house. One technician decided it would be better to stand on a rug rather then the tile right next to him. They left muddy wetness everywhere. Otherwise we are pleased with our bottle service.
Friendly staff and everyone I have spoken with seems to know what they are talking about. I like that we have a maintenance free system. If needed all I have to do is pickup the phone and someone will come out. Now that we have filters on our faucet the water tastes so much better!
Culligan Total Water has been very responsive since we had our first reverse osmosis water filtration system installed. We ended up encountering numerous problems with the “clear link” R/O system which allows filtered water to flow through …
What I like most about your services is the competence, reliability, courtesy, and respect of the all the members of your staff! I also feel my water softener is the top of the line, and I particularly appreciate your salt delivery service.
Have been using their drop off service for years. Great, clean drinking water. Easy delivery at my door. Reasonable prices for the service and the product. You can even rent a cooler for hot and cold water right in your own home.
The delivery drivers are always very kind! I have health problems and was recommended to stop drinking city water. Culligan water is always ice cold and delicious. Makes me feel much more at ease about my health.
For years we’ve been filling up our gallon water containers at those self-serve water machines at the grocery stores to use in our coffee maker and personal water bottles. When COVID hit and the grocery stores shut those those water …
Just great service…the water specialist came out and tested the water and gave us a free estimate. I then got another estimate but that company would not come out to the home and gave me all kinds of options over the phone, this was kinda …
Culligan Total Water Systems Inc. sold me/installed my water softener and water heater (installed Aug 3, 2016). Wade Waltz was my sales/water consultant. Wade did an excellent job of explaining the difference between my old products and …
all products have performed flawlessly. By using their salt delivery I am always assured that my water softener is working and I am able to avoid carrying salt down the steps.
Great experience working with Culligan Total Water to get my reverse osmosis system in my home. The sales representative was an excellent communicator and was very knowledgeable, professional, and patient. The installation was easy and …
The salesperson wasn’t pushy, nor did he belittle me or try to sell me something my house doesn’t need. Installation was quick but thorough. The area was cleaned up after installation. Installer was polite and patient. The salt delivery …
We thought we were buying a water conditioner, only to find out afterwards we were renting. We were finally able to purchase after several discussions with them. Would not recommend them, felt deceived by seller. Will go elsewhere next time.
The first water cooler equipment we received started leaking all over the kitchen floor a day after installation. In general, equipment rentals are pretty worn. Communication about billing and delivery was not straight forward and we had to speak with multiple people to get any answers.
Best customer service! Easy to reach (no recordings or hoops to jump through) a real person who can help me schedule and reschedule delivery dates and amount of water. Easy to work with and reliable. I am also grateful for the phone or text …
I have had Culligan for years. Everyone who I have had contact with over the years has been pleasant. Must be a great place to work. They are professional, personable, and prices are great. I really like the guy who delivers my water. Superior service!
I love getting bottled water. Culligan makes it so easy and convenient. It’s cheaper than buying bottles and saves the environment. Most important- my pets love this water! I’m filling the bowl three times a day. Wish I did it sooner.
Culligan has provided us with excellent service for 18 years! They answer the phone when we call and arrive to our home when they say they will. This is not the norm at most companies anymore! We appreciate the great customer service, but also have only good things to say about our water softener and reverse osmosis water filter.
Culligan does a terrific job with salt delivery, and their customer service. Getting the job done right is foremost, whenever it is done with a smile and a great disposition while hauling heavy and awkward salt bags it really is a WOW …
I’ve been using Culligan for 6/7 years and I am still happy with them. I like the way the water tastes, I like that they come every 4 months to check and refill the salt, and I like their customer service.
Very professional and knowledgeable employees. When I moved into my house, they explained how I was renting a water treatment system. They went over various details about the system and provided me with information about purchasing the …
I’ve been a satisfied residential customer of Total Water for around 2 years. Their delivery guys are friendly and bring water bottles up to our front door. Deliveries always take place on the scheduled days. And whenever I have to make …
I have been with Culligan Total Water for 2+ years. Great customer service, the delivery staff are amazing, kind, courteous. I love the service so much, I pay for the service for my 80 year old dad as well!
The Company rep. was very professional and was in no way pushy. He explained what products & services were available and answered all my questions. He also took into mind the size of the household and the # of people living here which determined the water softener I chose. Highly recommend.
Kind, efficient folks. The scheduled deliveries of salt are so convenient. I know I would forget if they didn’t offer this service, which could be harmful for my system.
My wife and I are very pleased with Culligan Total Water Systems, Inc. of Madison: so great to have natural spring water (hot or cold) in our home from the modern and efficient water dispenser; excellent customer service, prompt Delivery 🚚 and friendly staff. Thanks, Barry S., DeForest, Wisconsin …
Timely and efficient customer service with initial outreach. Timely and excellent delivery service and great product. The reminder calls and texts are great and always timely. I also like the automatic billing. I transferred service from Milwaukee to Madison; nothing but professional service in both cities.
The water is crisp and clean, tastes great! Our family tried both the RO and the spring water. Going with the spring water jugs. The whole process ran smoothly. Ordered over the phone with Jake. He was very helpful and answered all of my …
They charged me 600 for their bubbler and sent me to collections after i was sick in bed with covid for 2 weeks. One bill was 9 dollars the other 60 and i had 5 $6 juggs i was returning. I tried to return the bubbler they wouldn’t take it i …
(Translated by Google) Like where can I get the filters for my kitchen water system …
(Translated by Google) I AM IN BRAZIL AND I NEED TO REPLACE THE FILTER ELEMENT HOW TO DO IT? IS THERE REPRESENTATION OR ASSISTANCE IN BRAZIL? THANK YOU! …
Excellent!
Responsive and skilled
Awesome Company
Effective and reliable
Excellent service.
Thanks for years of service.
Great service!
awesome service…
Great service!!
great service!
Best service, ever!!!!
Delivery! I do not need to think about it!
On time, efficient, and friendly.
Awesome and great service.
Everyone is super helpful and friendly!
Excellent service, very professional
I love having water delivered
Always received good service.
Prompt service…always on time…reliable.
Good folks and excellent service!
Excellent service. Friendly people
# bad experience with these people would never ever recommend !!
Products are second to none with friendly, courteous service!
Prompt service and very courteous technician
Fabulous experience with Culligan! HIghly recommend.
Great customer service and great products
Great service! Great tasting water!
Very professional and just pleasant to have business with!
Good Service, always quick and easy to pay!
Completely reliable. Always there when they say they’ll be there.
i love the service i get from culligan.
Nice people. Very helpful. Great product.
The auto-fill feature is great! Saves time, and BACKBREAK!
The products are top quality and the service is very good.
Of course Im giving Culligan water a five star. Nothing less!
super friendly & accommodating drivers and staff
Great customer service and a product that can’t be beat!
Quick polite delivery, always on time.
Love it! So convenient, and our family drinks more water.
Confidence in delivery person. Dependable on time delivery, quick and friendly.
Easy and affordable water softener salt delivery; one less thing to worry about.
Culligan solved our problem with stubborn sediment in our running water immediately, something our prior water softener system never did.
Excellent service!!
We have used Culligan for years. They are a consistent, reliable service.
I always have great customer service from them. Deliveries are on time.
love it , price reasonable, the deliveries friendly and polite love it
Great customer service provided always.
Great service, priced right and great product!
High quality long-lasting products. Easy and quick response to any phone calls.
Great experience from day one. I love what I get from them, and they’re consistent.
Great service, quick non instrusive delivery of a product we need.
Great automatic service. Eliminates worry as drivers show up on schedule and are in and out fast.
Great customer service! And excellent water too.
Thank you for your convenient and friendly service. I like the fact that you carry the salt in and put it in the container and take the empty bags with you.
Very kind. professional and helpful delivery persons.
I don’t have to do ANYTHING! My bill is automatically paid via CC and the salt delivery ‘just happens’!
Excellent customer service from management to delivery drivers
The service is great but the water is even better!
Great job, always on time, very happy with the service and water filtering system.
easy and simple, Culligan keeps by water soft. Great customer service!
Prompt, professional service. Positive, friendly. Cost effective. Very convenient. Highly recommend.
Absolutely amazing staff that is competent and always willing to go the extra mile to solve your water needs!
Great customer service. Very happy with my new water softener.
Great customer service and dependability. I appreciate drinking safe and delicious water!
Hands down the best place to go for water treatment! I would highly recommend to everyone.
The service I experienced at culigan was very good from the office staff to the technicians quick and courteous.
We love our drinking water system! And our clear ice cubes – no more plastic water bottles in this home!
Great customer service thet always work around my schedule and the delivery people are great.
The service technician was on time. He was professional, curteous and efficient.
Very professional. Brought in the heavy salt and got our system all set up. Good job!
Easy scheduling and rescheduling. Staff is COVID compliant and super polite.
Good follow up and friendly.
Recommend everyone have Culligan water filtration system in their homes, great product and great service for the Madison area!
Water is certainly good quality. However, it is the promptness and the quality of the service that has positively impressed us so far.
They were responsive and worked with me on my issues. Able to speak with live people quickly who were able to help. Very good experience!
Salt delivery for the past 12 years. Very happy with it. Monitors usage and help set up schedule to minimize interruptions.
Love the difference this made to my water and how easy it is to contact them when I need filter changing.
Very pleased with the entire transaction from sales to the install. The staff was courteous and very helpful. Cleaned up after the install.
Very professional and helpful. Told me just what I wanted to know with no spin.
Very professional delivery staff. Their delivery service is very helpful. I highly recommend Total Water.
The delivery guys are great and all of them are very freindly always has a smile on their faces when I open my door. Truly A Pleasure!!!
Fantastic staff and great water filtration options. I would recommend Sam at Culligan Total Water Treatment to anyone. Your water can be dirty and they can treat it.
Reliable service. Would definitely go for the Water cans than the harsh hard Madison water, which is disaster for everyone’s health. The tap water is a sham.
Hi, the product works flawlessly, the service is excellent and the support is fast and polite, I am a very satisfied customer !
GREAT customer service by EVERYONE I dealt with. Other businesses should take a lesson in how to treat customers from these folks. Thanks so much for a pleasant experience.
The delivery service is so convenient and reasonable. I also appreciate that they leave behind a 10 point check list, so that I see that everything has been taken care of.
Very prompt and efficient delivery. The softener works perfectly and quietly and is an excellent choice for the price (lower than others).
This will be the second home i have used culligan in and they are fantastic to work with. Wade our sales rep goes above and beyond each time.
I like — and much appreciate — the prompt and efficient delivery service, as well as the very good installation/replacement of the water softener.
Great service, on time and answered all of our questions!
I wondered about how well my Hellenbrand softerener was wrking and a Culligan technician spent a long time, tested iron, softenrer, timing, etc. and let me know it was working well. This is what I call honest and responsive service.
Great information regarding RO water for our aquarium! Our fish are doing great!
Thanks so much!
You stood behind your warranty when the water softener displayed a “Call Culligan” error message. The service person who responded seemed very knowledgeable and was professional and courteous.
We have used Culligan for over 25 years. The friendly service, flexibility in setting up delivery schedules, being able to get a real live person without going through a phone tree when we call, automated reminder calls about deliveries, …
They deliver water softener salt to my house. It saves me a lot of heavy lifting and bother. These folks are great.
Excellent customer service in scheduling an appointment and from the service personnel during the home visit. Everyone was very professional, polite, and efficient. Thank you!
Knowledgeable, friendly technicians assisted me in choosing the best products for my water. My water went from almost undrinkable with minerals that stained my laundry to clear and drinkable straight from the tap
Paul Pustina and Culligan Total Water are UNBELIEVABLE supporters of REACH-A-Child. Every time we seek their support, they respond quickly, professionally and very generously. This is a business which is seriously focused on making an impact on the community. We are very grateful!
We have a water softener purchased from and serviced by Culligan, and a reverse osmosis water filter leased from and serviced by Culligan. We have had these devices for many years and have always received good service.
Excellent service and great staff!
I love having clean water to drink! The service people have always been very friendly and helpful. Love the company and even had the water service brought into my work environment when I worked at FAC.
Culligan delivered everything and more than they said they would. Not only excellent purified water, but also excellent service. If we have a question or problem, they are “JOHNNY ON THE SPOT” to take care of our needs. …
I very much appreciated that Culligan sent a rep out to walk us through the details, free of charge. The customer service far exceeded that of the other options we were considering.
It’s great that you keep track of my salt usage and also, I never have to carry those heavy bags myself.
Culligan total Water Treatment is great! Love the soft water and that they deliver the salt right to the softener! We don’t have to carry the heavy bags one step!
Culligan water just tastes better and more pure than all other water. Period. Also the delivery people are very friendly and helpful. They usually call me right before they come to find out how much water I need & they bring it to my door.
“HEY CULLIGAN MAN!” It’s hard for me to believe that after 6 months of me buying their system and them flooding my basement. They NEVER called or showed me how to use my system. Thanks MC. And rep joe. Happy I gave them almost 3000 dollars. …
I received prompt reply to my online submission request. The team at Culligan was flexible with setting up my appointment and responded quickly to my follow up questions. Delivery and installation was seamless!
They did a very great job on our water softener I recommend them Any of our friends over It did not take any Time for them to finish A couple of Hours and they were done Thank you
Great experience. Very knowledgeable. Even removed a few unnecessary pipes to clean things up a bit!
Chris and Trevor were great to work with, both were ready to provide detailed and comprehensive answers to our questions, and the installation of our new water purification system was fast and efficient. Thanks guys ~
I love the reverse osmosis water system. Renting the unit is affordable and much easier and environmentally friendly as opposed to buying and hauling plastic bottles. My water taste great and my ice cubes are crystal clear.
By far the worst experience I have ever encountered with a vendor. Poor service and appalling customer service skills. In one year they have come to my house at least 3 times and it cost me over $500 for repairs and they did not even recommend a new system, because they are in the business of exploiting people.
We had work done on flooring in our laundry room and Culligan came out with no issues getting our water softener up and running again. Prompt and professional service.
Culligan’s services are wonderful. Having salt delivery takes a real load off my shopping list. No pun intended. They give me what I need, make a note if we ever need service and will even deliver packages bottled of water if you need it. Thanks Culligan
We’ve had them for more than 5 years and they provide a great service at a reasonable price. Recently they fixed our water softener at 930 at night.
I would share less than 1 star but there is noway I could do it. I had an worst customer experience with this team. When I wanted to open a contract, they didnt pick up the call and I had to directly stop at their desk. And they do a worst …
Garret did an amazing job on my clothes washing machine. He diagnosed the problem quickly and it worked. Also the advanced call was a big help . …
My monthly rate went from $10 to $25 and I didn’t notice the increase for three months because I had the charge go directly to my credit card. I tried four times to have my sales representative return my call with no success! When I …
The service that we receive is always on time, quick, and very professional. Culligan’s customer service is quick, courteous, and always answers my questions (though I only call to schedule yearly maintenance). I would recommend them for your water needs.
Culligan Total Water of Madison has a fantastic team that is always on time for deliveries or consultations. Sam K. was a great help in determining the right choice for a water softener at the residence I resided at and I would HIGHLY …
Former resident of Milwaukee. Culligan customer there for 32 years. no other choice for me upon relocation to Madison. 5 STARS for every employee that I have met with. Recommend highly for super, immediate service. Refreshing that companies such as this still exist! Keep getting better.
Total Water are the real deal. Prompt service, friendly staff, very reasonable prices. And really, who wants to lug around heavy bags of salt when getting Total Water to do it so cheap! Five stars for these folks!
Total Water staff have always been extremely helpful and professional with all of our water needs. We’ve used their services for several years and refer them all the time. Great product, great service.
I use salt delivery for home and busines, it’s amazing. I never have to even think about it, it just shows up and they dump it in the softener! I also recently signed up for the reverse osmosis water system with the button at the faucet …
delivery service is prompt and and most helpful with the 5 gal jugs
we enjoy the purified water on a daily basis. We don’t need to worry
about build up on our coffee maker and our Keurig.
You answer the phone (I don’t get a robot); your staff is friendly and helpful. When I need salt for my water softener or a filter for my reverse osmosis system you schedule a technician quickly. Although Culligan is a big national corporation dealing with your Madison office is like dealing with a local company.
Wade was very quick to respond and schedule a time that was convenient for us. He was prompt, friendly, and super informative! As first-time homeowners, my husband and I know very little, and Wade took the time to show us our water main, …
I have yet to experience a business within my lifetime that provides better customer service than Culligan-Madison. Friendly, understanding, and efficient. Spot on in every aspect.
I am very satisfied with Culligan Water Treatment. I love not hauling bags from the hardware store to the back of my car and then down the basement stairs.
Picked up water softener for my old lady’s house, and they took our order, loaded us up, and we were on our way. Very good service.
We moved to our Monona house and immediately signed up for a water softener and reverse osmosis drinking water. Wade Waltz was extremely helpful and explained everything we needed to know. The service is excellent. We had one leak issue but …
Trevor was great, very knowledgeable, efficient and friendly service. They worked with my schedule and able to answer all my questions. I would highly recommend Culligan for anyone looking to rent or purchase soft water. Great Service!
Culligan Total Water had been a great company to work with… on time delivery, service of our equipment and friendly customer service. Plus, great rates. What more could you ask for?!
Convenient, timely, safe, and full-service, all for a reasonable price. My kind of service. Have seen a marked improvement in water quality.
Wonderful customer service from our service tech. Very friendly and knowledgeable. The new smart app technology is cool to monitor our water usage!
Not only does Culligan Total Water provide clean tasting water, they also provide wonderful service. We have never had a problem with our equipment or the water quality and they are wonderful with they come to do the annual service. Five stars is totally deserved!
Awesome service and the Water Filtration system is fantastic!
Derek came by to replace our filters today and I thought he did a great job. He was prompt, courteous and professional. He was fully outfitted with his PPE (COVID) when he arrived and wore it throughout, without being asked. He explained …
They did a wonderful job and I have an older house with old pipes, and it has been fun watching the ice cubes get clearer and clearer. There is no sediment in the bottom of my water glasses either. The installers did a great job and got rid of my old equipment.
I have had 4 jugs delivered a month for over a year now and I couldn’t be happier with the service and price. As long as you get the hot water option on your water dispenser the thing is a godsend. I haven’t had my water delivered by …
We switched water companies become the other company’s customers service, billing and overall experience was HORRIBLE. …
Service was fine but technicians and delivery drivers do not take boots off nor do they wear boot covers when inside a customer’s house. One technician decided it would be better to stand on a rug rather then the tile right next to him. They left muddy wetness everywhere. Otherwise we are pleased with our bottle service.
Friendly staff and everyone I have spoken with seems to know what they are talking about. I like that we have a maintenance free system. If needed all I have to do is pickup the phone and someone will come out. Now that we have filters on our faucet the water tastes so much better!
Culligan Total Water has been very responsive since we had our first reverse osmosis water filtration system installed. We ended up encountering numerous problems with the “clear link” R/O system which allows filtered water to flow through …
What I like most about your services is the competence, reliability, courtesy, and respect of the all the members of your staff! I also feel my water softener is the top of the line, and I particularly appreciate your salt delivery service.
Have been using their drop off service for years. Great, clean drinking water. Easy delivery at my door. Reasonable prices for the service and the product. You can even rent a cooler for hot and cold water right in your own home.
The delivery drivers are always very kind! I have health problems and was recommended to stop drinking city water. Culligan water is always ice cold and delicious. Makes me feel much more at ease about my health.
For years we’ve been filling up our gallon water containers at those self-serve water machines at the grocery stores to use in our coffee maker and personal water bottles. When COVID hit and the grocery stores shut those those water …
Just great service…the water specialist came out and tested the water and gave us a free estimate. I then got another estimate but that company would not come out to the home and gave me all kinds of options over the phone, this was kinda …
Culligan Total Water Systems Inc. sold me/installed my water softener and water heater (installed Aug 3, 2016). Wade Waltz was my sales/water consultant. Wade did an excellent job of explaining the difference between my old products and …
all products have performed flawlessly. By using their salt delivery I am always assured that my water softener is working and I am able to avoid carrying salt down the steps.
Great experience working with Culligan Total Water to get my reverse osmosis system in my home. The sales representative was an excellent communicator and was very knowledgeable, professional, and patient. The installation was easy and …
The salesperson wasn’t pushy, nor did he belittle me or try to sell me something my house doesn’t need. Installation was quick but thorough. The area was cleaned up after installation. Installer was polite and patient. The salt delivery …
We thought we were buying a water conditioner, only to find out afterwards we were renting. We were finally able to purchase after several discussions with them. Would not recommend them, felt deceived by seller. Will go elsewhere next time.
The first water cooler equipment we received started leaking all over the kitchen floor a day after installation. In general, equipment rentals are pretty worn. Communication about billing and delivery was not straight forward and we had to speak with multiple people to get any answers.
Best customer service! Easy to reach (no recordings or hoops to jump through) a real person who can help me schedule and reschedule delivery dates and amount of water. Easy to work with and reliable. I am also grateful for the phone or text …
As I’ve said before they’re a great service to the community and we like their products!! 😊 …
Our ice cubes are so much clearer, and we can taste and feel the difference in our water. I’m so glad we called!
I have had Culligan for years. Everyone who I have had contact with over the years has been pleasant. Must be a great place to work. They are professional, personable, and prices are great. I really like the guy who delivers my water. Superior service!
Their drinking water system is fantastic and beats buying bottled water. Maintenance is always free with our annual checkups.
I love getting bottled water. Culligan makes it so easy and convenient. It’s cheaper than buying bottles and saves the environment. Most important- my pets love this water! I’m filling the bowl three times a day. Wish I did it sooner.
I was getting regular water I told the driver I get spring water and boom it was corrected and told me the price difference.
Culligan has provided us with excellent service for 18 years! They answer the phone when we call and arrive to our home when they say they will. This is not the norm at most companies anymore! We appreciate the great customer service, but also have only good things to say about our water softener and reverse osmosis water filter.
Culligan does a terrific job with salt delivery, and their customer service. Getting the job done right is foremost, whenever it is done with a smile and a great disposition while hauling heavy and awkward salt bags it really is a WOW …
I’ve been using Culligan for 6/7 years and I am still happy with them. I like the way the water tastes, I like that they come every 4 months to check and refill the salt, and I like their customer service.
Very professional and knowledgeable employees. When I moved into my house, they explained how I was renting a water treatment system. They went over various details about the system and provided me with information about purchasing the …
I’ve been a satisfied residential customer of Total Water for around 2 years. Their delivery guys are friendly and bring water bottles up to our front door. Deliveries always take place on the scheduled days. And whenever I have to make …
I have been with Culligan Total Water for 2+ years. Great customer service, the delivery staff are amazing, kind, courteous. I love the service so much, I pay for the service for my 80 year old dad as well!
The Company rep. was very professional and was in no way pushy. He explained what products & services were available and answered all my questions. He also took into mind the size of the household and the # of people living here which determined the water softener I chose. Highly recommend.
Kind, efficient folks. The scheduled deliveries of salt are so convenient. I know I would forget if they didn’t offer this service, which could be harmful for my system.
Best water on the planet. Been using Culligan for 45 years. Great Employee owned business who cares about their customers.
My wife and I are very pleased with Culligan Total Water Systems, Inc. of Madison: so great to have natural spring water (hot or cold) in our home from the modern and efficient water dispenser; excellent customer service, prompt Delivery 🚚 and friendly staff. Thanks, Barry S., DeForest, Wisconsin …
Timely and efficient customer service with initial outreach. Timely and excellent delivery service and great product. The reminder calls and texts are great and always timely. I also like the automatic billing. I transferred service from Milwaukee to Madison; nothing but professional service in both cities.
The water is crisp and clean, tastes great! Our family tried both the RO and the spring water. Going with the spring water jugs. The whole process ran smoothly. Ordered over the phone with Jake. He was very helpful and answered all of my …
They charged me 600 for their bubbler and sent me to collections after i was sick in bed with covid for 2 weeks. One bill was 9 dollars the other 60 and i had 5 $6 juggs i was returning. I tried to return the bubbler they wouldn’t take it i …