Cumberland Valley ENT

Ear nose & throat, Cumberland Valley ENT

Cumberland Valley ENT, established in 1978, strives to provide excellent service and care for Hagerstown, Washington County, and the surrounding communities. Our team of board-certified otolaryngologists delivers complete Ear Nose and Throat care to adult and pediatric patients. ENT Services Treating Hagerstown, Chambersburg, Frederick, Martinsburg, and Winchester Patients: We offer treatment for sinus infection, allergies, sleep apnea, snoring disorders, tonsillitis, thyroid disorders, hearing loss, voice disorders, throat and mouth cancer, and vertigo and dizziness related to balance. Discover Outstanding Sinus, Allergy, and Hearing Loss Care in Maryland and Meet Our Board-Certified ENT Providers!

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Cumberland Valley ENT Reviews ( 250 )

  1. Dr manilla was rude , prepotent and he didn’t care my condition with it’s serious and pretty much they said get a second opinion !! Save your time guys !!!

  2. Awful office staff. First woman was incompetent, had no idea what she was doing, put on hold for 15+minutes. Second lady was rude and apathetic.

  3. From the first Bright, Cherry, Welcoming, Comforting smile at the front desk, to the kind nurse leading you back, to the amazing competent, kind, warm, down to earth Doctor Manila..this place is a GEM!

  4. I just had a sinuplasty procedure and I am completely satisfied with the entire procedure, from appointments with Dr. Manilla before to the care during the procedure. I highly recommend this practice.

  5. Dr stonebraker was terrific! I had a terrible nose bleed that she was quickly able to take care of. Haven’t had a problem since.

  6. The procured went well no problem, now that that the numbing is has worn off lot of head pressure very sore throat, the bleeding as slowed down , feet like my nose is full & sore. Very tired, just eating a little pudding.

  7. Personal and professional treatment! Tentative to your needs. Friendly. I love the personnel. Great experience every time I go. Highly recommend.

  8. Had an appt and called at 130 to confirm time and never received an email link at all to see doctor from home over internet wasted our whole day ! Still never called to appologize not gonna waste our time to even make another appt how rude

  9. They Cancel my aunts appointment because of the Covid pandemic and won’t make my aunt another appointment they told my aunt that she missed her appointment but wasn’t true they cancel it and lied about it

  10. Thank you Dr. Saylor for all your help. My husband can’t stop talking about how great you are. Entire staff is very nice and helpful. Enjoy your retirement Dr. Saylor!

  11. I would’ve given no stars if I could have. My visit to Dr. Stonebraker was a total waste of time and money. She gave me a cursory exam and simply stated, “I cannot help you.” That was it; no attempt to take some tests or try to determine the source of my problem.

  12. Dr. Wathne and all the staff are efficient, thorough, and helpful. I asked
    about a concern, and Dr. Wathne took the time to research the answer. I appreciate it when doctors and their staffs really listen and show that they care. Thank you for a good experience.

  13. Dr Saylor is and has been an outstanding Doctor. He is always ready to listen to my issues and make recommendations for treatment. Unfortunately, he is retiring.

  14. Everyone from front receptionist through to Doctor himself was all exceptionally polite, knowledgeable and helpful. Doctor took time and was patient with me.

  15. A very timely and efficient service. Pleasant helpful, knowledgeable staff. Dr Dr Stonebraker is great, very knowledgeable in her practice. Takes the time to listen and answer your questions.

  16. Dr. Stonebraker is awesome. Never makes you feel rushed, takes the time to talk through the options and doesn’t recommend unnecessary procedures. Highly recommend.

  17. This was my first visit and it was fantastic. Everyone took their time and made sure they explained everything thoroughly. I am often quick to criticize, but I have nothing but praise for this practice.

  18. Everyone made me feel welcome and put my fears to rest. I was very satisfied with the service and the staff that I will recommend CVENT to others. Keep up the good work everyone.

  19. Went in got to see an np named Megan she was very nice albeit dismissive of my issues… Got the bill and tried to pay it I never get through to anyone its almost like they want it to go to collections what a sleazy company

  20. Appointments made by very understanding and kind lady. Receptionist and nurse also very helpful and pleasant. Doctor Wathne very professional and great communicator.

  21. Great experience; everyone was pleasant. Easy to check in and I was seen promptly. Dr. Stonebraker explained my problem to me and addressed all of my concerns.

  22. My husband has a been dealing with chronic sinusitis for nearly 45 years and has FINALLY found a doctor who is taking his complaint serious enough to look further to finding out why. …

  23. Everyone was nice and quick to respond. Everything was explained to me so I could understand. I go back in 2 months to see if any improvement. If not a procedure will be done in the office. Very happy.

  24. Such a friendly and professional staff. I’m always greeted by THE nicest lady at the front desk! Love seeing Dr.Wathne. He is so pleasant and always explains everything thoroughly.

  25. Also get good care from Cumberland Valley ENT. The staff and physicians are kind, friendly and knowledgeable. Precautions for COVID-19 are also excellent. Highly recommend them.

  26. It was a bit more expensive than another ENT office I’ve used previously but I can’t complain about the quality of the visit. I received sufficient answers to my questions within reason, especially considering my situation being a working vocalist.

  27. I would not recommend this location to my worst enemy. My wife (WHO IS DEAF, but has low tone hearing in the right ear) went in to see Dr. Manilla who looked at her and told her she was profoundly deaf and he will not recommend a hearing …

  28. My son was in the office today and was seen by Dr Manilla, it turned out that he was diagnosed with a tonsil stone. Dr Manilla told him he would need to go home and push the stone out himself. I asked the doctor if he could push the stone …

  29. Rhonda Williams was excellent during my telehealth process. She was detailed and informative on all areas of my cocerns. She was thorugh with my ear wax removal, as well as explaining my audio ear exam results. Dr. Gwen was quite proficient during this exam.

  30. Wow, I should have read the reviews on other sites for A. Stonebraker before wasting my time. New patients came early to complete the paperwork, I still waited 30 minutes after my appointment time (not including extra time for the …

  31. Great visit! Very efficient.. I had sat down for less than a minute when they called me back. They explained what they were doing and told me to come back if I ever needed..

  32. I do not recommend this practice. Shame! Shame!
    THESE ARE THE MEDICAL PRACTICES THAT CAUSE INSURANCE RATES TO RISE!!
    We waited 25 minutes to see a Physcian who spent 10 minutes with me. 7 minutes …

  33. I’m a pretty neurotic person and I like things explained throroughly to me. I am almost never pleased with my experiences with Doctors in the area as a result. Dr. Stonebraker is very detailed and has a great bedside manner. She …

  34. Of my visits with Cumberland Valley ENT, I can say that I am very satisfied. They make sure to call and remind me about my appointments and they have very professional and friendly staff.

  35. I have put this procedure off for years due to fear of pain. When I finally went in, I was a basket of nerves and very hesitant to go through with the procedure, with Dr. Wathne explaining step by step and his calm demeanor with such a baby …

  36. Always pleased with my visits to this office. Staff is super friendly and accomodating! Been seeing Dr. Wathne for many years and he rocks! Couldn’t be more pleased with this practice. Highly recommend!

  37. Impressed with the quick response to a question and appointment offered to see the provider the same day. The appointment was very informative answering the questions as well as reassurance and information for future concerns regarding the …

  38. Had balloon sinuplasty this morning. Everyone was concerned about my nervousness for the procedure. Dr Stonebraker and the the tech that assisted answered all my questions. Procedure went as planned . Left with minor pain, and this evening …

  39. Horrible business practice! Missed my initial appointment due to having blood clots and refused to reschedule me. Their policy is if you miss your out. I would hate to see how patients are treated who have a complication with a service they perform!? Obviously about the money, not helping people.

  40. Dr. Wathne and the staff at the surgery center were top notch!! Excellent with our 5 year old son. He brought a stuffed animal monkey that he sleeps with and the staff dressed the monkey up for surgery and even gave him a ankle band with …

  41. There are good ENT doctors and audiologists in this practice but the wait is always way too long. I arrived at 10:20 AM and did not get out until noon. 40 minute wait for the doctor: 5 minutes with the doctor. Another long wait for the hearing test; 10 minute hearing test then another wait for the doctor again.

  42. It’s easy to see why Cumberland Valley ENT get such good reviews, they are AWSOME! I had a bloody nose that just would not stop. They fit me in knowing I was in distress. Then they called back in about a half an hour and fit me in much …

  43. I would not recommend to anyone if you are getting your tonsils removed. One of the doctors there messed up my throat horribly. I hemorrhaged 3 times and had to have surgeries all 3 times because they couldn’t get the bleeding under …

  44. I was treated well and it did not hurt when the doctor removed the dead skin from my ears. I had some dizziness, afterwards, caused by the suction and he kindly sat with me and told me to fix my eyes on one point so my brain could focus and stop the spinning. I did not throw up.

  45. Very friendly and courteous staff entirely! Quick appointments. Dr Wathne is extremely friendly and straight to the point! I ALWAYS respect and am thankful for Doctor’s like him! Few and far between!

  46. Dr. Manilla was efficient. And I hope his diagnosis and solution take care of my problem. Receptionist did not have my records ready when I arrived, even though I pre-registered with phreesia.

  47. I caled on a Tuesday and got me in on a Thursday. I need a minor procedure done and they worked me in that day and took care of me. Now I can go on my vacation and enjoy. Great group been going there for 20 years. Thanks Team!

  48. My 3.5 year old was in need of a hearing test to rule out hearing problems for her speech. They were great. Super patient with her through the whole process. It was a pleasant experience for her, and mommy too!

  49. I bought my 3 year old in for snoring issues and large tonsils. Dr. Sailor made my son feel comfortable right from the start. Within a few minutes of listening to an audio recording and looking in my son’s throat, he knew the exact course we should take. Without hesitation he answered my questions and made me feel at ease.

  50. The Allergy Dept. Of Cumberland Valley ENT has the nicest, friendliest and efficient staff. The ladies who give me allergy shots are the best! I’m in and out. In30 minutes at most and that includes waiting 20 minutes after getting my shot. Thank you Ladies!

  51. Wonderful staff. Friendly, helpful and professional.this was my first experience with an ENT services. They were very comforting, knowledgeable and informative. I in inwill be recommending this office to family and friends.

  52. From the front desk staff when you check in to the staff when you leave and in between, EVERYONE has been so nice. This practice is a shining example of what I would have envisioned a good practice to be and other practices could, and …

  53. By far the best ENT office I have ever been too. (Have been to many). My surgery went extremely well and I recovered very well and fast. Dr Wathne is excellent.

  54. I needed to see a doctor right away & luckily got in to Cumberland Valley ENT within two days of my call. Everyone was nice & had good attitudes. I scheduled my follow up and Ill be calling to get my husband an appointment also

  55. Dr. Jarl Wathne is excellent! My first encounter with the staff making the appointment was so pleasant. The office was bright and welcoming. But this doctor is truly amazing!!!! He is patient and understanding. He makes sure that he has …

  56. Great appointment with Dr Manilla. He is one of the best physicians I have been to. Very caring, answered all the questions I’ve had. Will continue to use him as needed for an ENT.

  57. After years of suffering hearing loss this was the most professional experience of my life. I’m 72 years old and the staff and thourough examination was beyond exceptional. Dr. Was very personable.. Explaining every detail along the way. …

  58. As always Dr. Wathne provided his top rating professional care with skill, charisma and compassion. He performed the removal of impacted cerumen from the ears of my 92 year old mother with Alzheimer’s with as much skill, patience and personal attention as he would performing an intricate surgical procedure. Highly appreciated!

  59. Wonderful place to go to, nice waiting room. And had been called not more then 10 minutes from when I had arrived. I was taken back to a room, and was asked some questions as to why I was there( I had some nose bleeds recently, and my …

  60. Everyone was so polite and helpful. Rhonda the PA was very knowledgeable and made me feel comfortable and relaxed. When I left I knew so much more about my illness than I had in the last 7 months. I would recommend Rhonda and the entire …

  61. The staff and physicians are very nice. At each visit our questions have been answered and everything has been explained, My 11year old is very comfortable there. He has always enjoyed seeing Dr. Manilla for the past 4 years.

  62. The audiologists at The Hearing Care Center have always done a wonderful job for me. My digital hearing aids allow me to hear and enjoy soft, high-pitched bird songs while walking in the woods. All of the audiologists have doctorate …

  63. From the first time I took my mom to Cumberlnd Valley ENT Consultants more than 10 years ago, every visit has been excellent. I first went to Dr. Wahtne for an exam. His respect for my mom was the reason I asked him about my hearing …

  64. I saw Dr. Manilla today for my twice yearly checkup and as usual the greeting from the receptionist to my appointment with Dr. Manilla were both pleasant and professional. I receive remarkable care in a friendly and relaxing setting and can highly recommend this doctor and practice.

  65. I was very impressed with the professionalism and care I was given. Dr. Manilla listened to all of my concerns and discussed my conditions with me in detail. I found my new ENT practice to go to! Very glad I found them on Google reviews.

  66. My appointment was with Megan. She was very thorough and knowledgeable and didn’t rush through the appointment. Fixed my problem in a matter of a few minutes. Will not hesitate to see her again when the need arises.

  67. Front office staff is always as sweet as can be. They’re pleasant and have always been more than helpful. Dr. Manila figured out a solution for an ear problem I had been dealing with for over 2 years. I couldn’t be happier with them. I …

  68. This is my first negative review ever posted. I have been to this ENT a few times now so I could make sure I was really giving them a fair shot and not just having one bad experience. The office is clean and the staff is all very friendly. …

  69. Everyone was kind and helpful. The PA i saw was thorough and educated me on my issues. Her plan of action is working and I was very encouraged after my visit.

  70. The front office staff was friendly and professional. As well, Dr. Manilla and the attending nurses were thorough, explaining each step along the way, and making my initial consult comfortable and easy. Of equal importance, my appointment was on time and no longer than necessary allowing me to keep my own work schedule on track.

  71. I went here today for the first time and saw Rhonda the PA. I was very nervous, but all the staff were so friendly and made me feel very comfortable. The nurse, the audiologist, the receptionist were all great. I went in with fluid in my …

  72. My first consultation went extreamly well with all my questions answered in a very friendly, professional manner. Of course, I’m hoping the operation goes as smoothly! So far so good. …

  73. I have been having problems with a build up of wax in right ear, we are still trying to get to the solution. I have Megan, RNP and she is very thorough and explains fully what I should be doing to correct the problem.

  74. The receptionist answering the phone listened carefully to my wife’s concern that she had sudden hearing lost and made an appointment for the same day. Dr. Stonebreaker was provided excellent care. She explained things in a easy way to …

  75. The Judys who staff the Allergy office are terrific people. They are easy to work with, seeing you, the patient, as an equal partner in your care. They are friendly, informative, and you never feel rushed. I am grateful for their administration of my serums this year.

  76. I went in for a hearing test (I’m 62), which determined that I needed hearing aids (which I knew I did) and Dr. Margaret Eackles was so professional and sympathetic and caring towards me and my hearing loss. (I shed a few tears of relief …

  77. Wonderful experience. We saw Megan NP, Dr. Stonebreaker, and an audiologist. Everyone was kind and professional. I brought my 2 and 1/2 year old daughter in for her ears and everyone was patient and very good with her. I am very happy with our experience.

  78. I had 3 visits total at CVENT – an initial evaluation, pre-op, and post-op for tonsillectomy. The entire staff was helpful, timely, and kind. I was always taken back and seen by Dr. Manilla on time, if not earlier than the scheduled time …

  79. Took my son there when he was a baby gor his tongue tie, went back to have a consult for his tonsils and the appointment went great. Staff was very friendly and wait time was very minimum.

  80. Staff and Peggy (audiologist) are always professional and kind. Peggy shows interest in checking on hearing aid and answering any questions. Always a pleasure to work with them.

  81. I received my second appointment yesterday. It included being assessed for what type of allergies I have. The nurse who administered the test was compassionate, knowledgeable, and gave me informative follow-up instructions for my after …

  82. Dr Stonebraker made me feel very comfortable doing my procedure along with her assistant. Very informative about what would be done. I was a little nervous and that seemed to be the only problem. I seemed to be bit of a pain definitely would have loved to been put out.They was very professional and worked very quickly.

  83. One of the best ENT doctors ever! Dr. Wathne always makes time for my son even when we call at the last minute. He is kind and respectful no matter what the situation. What a great practice. Highly recommend.

  84. They took me in on time and were pleasant but once in the examining room the attending nurse constantly talked over me, she would not let me finish a sentence. I finally asked her, very nicely, to please not talk over me. The only way to …

  85. My recent appointment at Cumberland Valley ENT was an enjoyable experience. I was treated with utmost respect and care. Every member of the medical team was pleasant and kind. From the check in at the front desk , an initial check for any …

  86. I was able to call in and get a next day appointment easily. e-Check-in made arrival and in person check in quick and easy. All staff were kind and professional. PA Megan did a wonderful job taking care of my medical needs. Thanks for taking good care of my needs!

  87. Doctor I saw was awful. 2nd time have seen her, never again. Barely checks you out, not friendly or a people person. Would be more suitable to work in a lab, behind the scene. Instead of asking to turn your head to the side when checking …

  88. Their surgery scheduler is very unpleasant, she tells you she will call you with information 2 wks prior to surgery, 2 wks passed so I get in touch and she says ok then 1 wk prior, I will call you when I can. Really? No, you should be able …

  89. This is a practice with which I have had professional dealings for many years, but I recently had my first visit there as a patient.
    The office is clean and welcoming, and the front staff and assistants are …

  90. Very nice receptionist and the doctor did exactly as we wished instead of nursing insurance like the last doctor my friend saw and sending him to do unnecessary tests. They promptly faxed my prescriptions to the pharmacy and all went well. …

  91. I have been a patient for years. Went for my appointment this morning and after I sat there and did all the paperwork and COVID questions. I was told I couldn’t be seen due to me having a doctor’s note for not being able to wear a mask and my vaccine status. Can you say discrimination!

  92. I do not know if they don’t like to deal with kids but I had the same exact experience as the reviewer below me. My daughter is 4 and had an appointment in 2 weeks they called me not too long ago and gave me the same speech that they cannot …

  93. Great office and staff. Very attentive and they listen to their patients, even though this patient can’t hear them back very well. But hey, that’s why I go there.

  94. It’s extremely disappointing to know that the doctors at this practice are only FUELED BY MONEY, and NOT ACTUALLY MOTIVATED BY TAKING PRIDE IN CARING FOR & HELPING THEIR PATIENTS, both new and old, TOWARDS BETTER HEALTH. …

  95. Great visit.. appointment on time.. staff courteous,professional & caring.. Dr Manilla always a terrific practioner.. early finish & on my way.. Kudos CVENT.. Regards,RickYoung,Hagerstown

  96. I’ve had an ongoing problem for a couple of years now. My primary put in an order for a CT scan which was denied. She said I may have better luck getting a CT scan approved by an ENT. Which I told them about. Nope. No CT scan order. Waste of time and money.

  97. My PCP referred me to go here. They claim that I had an appointment in May of 2015 and didn’t show, so now they refuse to see me. This is absurd. I never made that appointment, it was made for me and I was not even aware of it. Even if I …

  98. Knowledgeable, friendly, patient, professional. What more could you ask for? I’m new to hearing aid scene and they made the transition easy. I’m hearing new things all the time. Recently driving with my wife I asked “what’s that sound?” It was the turn signal :). Don’t be afraid or vain get your hearing back!

  99. Dr. Stonebraker is an absolute joke! So rude and unprofessional. We will be leaving this ENT and finding care elsewhere for my 4 year old son. If I could give a 0 Star I absolutely would.

  100. A poor experience; I spent a lot of money for nothing and for the doctor to say that she wouldn’t operate on me, after my ct scan clearly showed my deviated septum. You will do plenty of follow ups bc they want your money and also waste …

  101. I would definitely recommend. My physician Dr. Stonebraker was recommended by my daughter. She truly takes the time to make sure you are getting the best care possible.

  102. Everyone was very nice and helpful. They got me in very quickly. Dr. Manilla was very good and explained everything. I definitely will be back if I need to. Highly recommend.

  103. From the first call, the staff was SPECTACULAR. Each person listened and then went above and beyond to make me feel welcome and at ease.
    Thank you so much to Dr. Minilla and his 5 star staff!

  104. A fabulously fantastic experience !!! Entering, I was a nervous wreck but after meeting a kind & efficient receptionist, I began to relax (somewhat). Nurse Judy came to escort me back to the exam room where she, realizing my anxiety, began …

  105. I’m going to write a review because I believe reviews are important signals in healthcare. Certain departments are better than others at ENT. There are very nice people who work here, and this review is mostly about my consultation visits …

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