Cypress Property & Casualty Insurance Company and Cypress Texas Insurance Company provide an array of innovative insurance products (including … See more
Let me tell you 4 months later what a run around. Every day is another Excuse the stories too long to even post I can’t even make this up. At least 8 different people have come out to look at this property.
I no longer have patience and will be hiring an attorney
do not buy this insurance company I already claim it with the wind damage 3 weeks ago I’m still waiting news other three houses in my community they claimed with their insurance at same time with me they already got paid .worst company ever trust the reviews do not buy from this company
Customer service could be better. The claim specialist was not compassionate to my situation. Made me feel like I’m paying a premium per month for nothing.
I can never pay online or reach a person during the hours that I am off work. I fear the idea of ever filing a claim. My rates also went up? I’m changing companies this week.
Had a claim against my business. Called them about it and they denied the claim because there was no evidence anything happened that the person was claiming. Three months later I receive a letters saying I owe Cypress my deductible because …
This is the Worst insurance company you have ever seen. It’s been 2 months since I filed claim. It’s a big circle jerk and then I got a letter they were canceling me the end of September.
I have sent 3 emails requesting they remove a false claim that any other insurance company can see, which is causing my current policy to increase 4
times the rate I currently pay. Remove the claim that didn’t pay anything to us….
My Advice? Stay far away. Cypress accepted me as a client and did not do a full underwriting review until after I’d cancelled my prior company’s policy. When you assume all is well with your new company, right? We’ve moved on from Cypress. Pass them by.
I will be reporting this company .They keep Raising the insurance rates for people who don’t even have any claims …. I will be finding another insurancecompany .. scammers
This company is horrible. I got them because I have Renters Insurance through Roost Insurance and I guess they do the underwriting. Anyways long story short the customer service is terrible and they don’t even pay out simple renters …
It can be tough to find anything GOOD about insurance companies these days simply due to the nature of the business, and the insured’s lack of understanding what is and isn’t “covered” under an insurance policy. …
In the interest of full disclosure, I own Oldest City Insurance in St. Augustine. That been said, I have been with Cypress Property and Casualty for many years now and have been very pleased with them. Through conversations with my …
Horrible company, use them at your peril. Filed a claim for damaged roof (our first claim) and they immediately cancelled our policy with 20 days notice for “claims activity.” Now we can’t get any insurance because we have unrepaired damage …
My neighbors can’t believe that I am paying close to half of what they are with the Big Red insurance company. Living in Florida, it’s good to know that if we did get hit with (yet another) hurricane I am automatically enrolled in the …
Update 10/15/19: They came through with the help of legal pressure. Just be forewarned that there is reluctant behavior to find claims, be prepared to bring legal muscle to the table. …
This is the worst insurance copy ever. STAY AWAY!!!!! They ghost you when it is time for a claim. Had a water leak stemming from second floor air conditioner they suggested Allied to fix. The Allied company was full of broken promises and …
Worst company I’ve ever been unfortunate enough to use. Canceled homeowners after 2 months. Takes another 14 days before they’ll return our 1 year paid premium. Refuses to speak w the customer, only the broker can communicate w them. Sounds like great work if you can get it. And then keep it. Good luck
Gave us 20 days to get a whole new roof or they would cancel our policy. A cancellation of policy would be detrimental to our property in the future.
Refused to negotiate on the deadline and even exaggerated the state of our roof. …
Not sure why all the negative reviews. This company has insured my home since I purchased in 2012. Great to deal with after storm, very smooth process. Good rates. No complaints here.
This company doesn’t deserve one star.
Their level of incompetence was almost amusing. Having had several other companies insure many Florida properties over 30 years, I was extremely disappointed …
Ok wish I could give them a zero. Super rude employees. Hassle every time I call. They argued with my husband about a call I made (I have a 4 min call history with correct number) and rude to me and my husband. They send notifications after …
One star is too many. They took my insurance payment for a house I was buying. I got the house. I have never – NEVER – NEVER been able to hear from them again. I have emailed, phoned, and texted the company and my worthless agent Tim – …
If I could give them zero stars I would. I, and a number of other homeowner friends, went solar and this company cancelled our policy. With these skyrocketting energy rates, and the climate challenges these newer generations face, it is the …
If I could leave 0 stars, I would. Our home is a 1500sqft 3/2 modest home with an 8 year-old roof, we’re in a non-flood zone, and we have no prior claims. We’ve been with Cyprus almost two years and in that time, they’ve had the audacity to …
Do not utilize this insurance company. They do not return phone calls and they do not provide coverage as stated in the policy. They use all types of alternate issues to not pay a claim and are dishonest about the actual damage to your property.
I signed up with Homeowners policy last November. Mid December I received a email stating I haven’t turned in my roof inspection. I said I didn’t know anything about sending it in. Was informed any home over 15 years has to have it. I said …
Terrible insurance company. Adjuster had no understanding of the claim process. Due to Cypress denying a simple property liability claim they are now facing a legal action that will cost them many times over the $500 the initial claim was worth.
I had same experience with this company. I been with this company since 2009 I filed a claim and it was denied. I received a renewal which tripled had to shop around and got a better deal. They would not return my calls to check on status of claim. Please shop around if you are able to .
Had this property insurance for nearly three years. I never made a claim or missed a payment yet somehow they thought they should more than triple my annual rate. My first (and last) encounter with them was when I contacted them regarding …
I like em
A great Insurance company for Personal and Business Insurance needs.
Awesome company. Dont believe the hype.
Worst claim experience ever. Run from this company
worst customer service with no respect and very rude
Ridiculous process! Trying to cancel my policy was a literal circus! Do not use this company!
Cypress has been one of my favorite carriers because of their products and customer service! I highly recommend them.
Let me tell you 4 months later what a run around. Every day is another Excuse the stories too long to even post I can’t even make this up. At least 8 different people have come out to look at this property.
I no longer have patience and will be hiring an attorney
Watch out for hidden fees when renewing your policy, they tac on $ when paying by credit card.
do not buy this insurance company I already claim it with the wind damage 3 weeks ago I’m still waiting news other three houses in my community they claimed with their insurance at same time with me they already got paid .worst company ever trust the reviews do not buy from this company
Customer service could be better. The claim specialist was not compassionate to my situation. Made me feel like I’m paying a premium per month for nothing.
Do not return calls, raise premium with now explanation, and cancel insurance for no reason
I can never pay online or reach a person during the hours that I am off work. I fear the idea of ever filing a claim. My rates also went up? I’m changing companies this week.
Cypress Property & Casualty has been a very good insurance carrier for my clients. They have paid their claims out for my clients in the past.
Had a claim against my business. Called them about it and they denied the claim because there was no evidence anything happened that the person was claiming. Three months later I receive a letters saying I owe Cypress my deductible because …
This is the Worst insurance company you have ever seen. It’s been 2 months since I filed claim. It’s a big circle jerk and then I got a letter they were canceling me the end of September.
I have sent 3 emails requesting they remove a false claim that any other insurance company can see, which is causing my current policy to increase 4
times the rate I currently pay. Remove the claim that didn’t pay anything to us….
My Advice? Stay far away. Cypress accepted me as a client and did not do a full underwriting review until after I’d cancelled my prior company’s policy. When you assume all is well with your new company, right? We’ve moved on from Cypress. Pass them by.
I will be reporting this company .They keep Raising the insurance rates for people who don’t even have any claims …. I will be finding another insurancecompany .. scammers
This company is horrible. I got them because I have Renters Insurance through Roost Insurance and I guess they do the underwriting. Anyways long story short the customer service is terrible and they don’t even pay out simple renters …
It can be tough to find anything GOOD about insurance companies these days simply due to the nature of the business, and the insured’s lack of understanding what is and isn’t “covered” under an insurance policy. …
In the interest of full disclosure, I own Oldest City Insurance in St. Augustine. That been said, I have been with Cypress Property and Casualty for many years now and have been very pleased with them. Through conversations with my …
Horrible company, use them at your peril. Filed a claim for damaged roof (our first claim) and they immediately cancelled our policy with 20 days notice for “claims activity.” Now we can’t get any insurance because we have unrepaired damage …
My neighbors can’t believe that I am paying close to half of what they are with the Big Red insurance company. Living in Florida, it’s good to know that if we did get hit with (yet another) hurricane I am automatically enrolled in the …
Update 10/15/19: They came through with the help of legal pressure. Just be forewarned that there is reluctant behavior to find claims, be prepared to bring legal muscle to the table. …
This is the worst insurance copy ever. STAY AWAY!!!!! They ghost you when it is time for a claim. Had a water leak stemming from second floor air conditioner they suggested Allied to fix. The Allied company was full of broken promises and …
Worst company I’ve ever been unfortunate enough to use. Canceled homeowners after 2 months. Takes another 14 days before they’ll return our 1 year paid premium. Refuses to speak w the customer, only the broker can communicate w them. Sounds like great work if you can get it. And then keep it. Good luck
Gave us 20 days to get a whole new roof or they would cancel our policy. A cancellation of policy would be detrimental to our property in the future.
Refused to negotiate on the deadline and even exaggerated the state of our roof. …
Not sure why all the negative reviews. This company has insured my home since I purchased in 2012. Great to deal with after storm, very smooth process. Good rates. No complaints here.
This company doesn’t deserve one star.
Their level of incompetence was almost amusing. Having had several other companies insure many Florida properties over 30 years, I was extremely disappointed …
Ok wish I could give them a zero. Super rude employees. Hassle every time I call. They argued with my husband about a call I made (I have a 4 min call history with correct number) and rude to me and my husband. They send notifications after …
One star is too many. They took my insurance payment for a house I was buying. I got the house. I have never – NEVER – NEVER been able to hear from them again. I have emailed, phoned, and texted the company and my worthless agent Tim – …
Raised my rate $500 without notice until 6 months later and then dropped us because we got solar panels. First time home owners beware!
If I could give them zero stars I would. I, and a number of other homeowner friends, went solar and this company cancelled our policy. With these skyrocketting energy rates, and the climate challenges these newer generations face, it is the …
If I could leave 0 stars, I would. Our home is a 1500sqft 3/2 modest home with an 8 year-old roof, we’re in a non-flood zone, and we have no prior claims. We’ve been with Cyprus almost two years and in that time, they’ve had the audacity to …
Do not utilize this insurance company. They do not return phone calls and they do not provide coverage as stated in the policy. They use all types of alternate issues to not pay a claim and are dishonest about the actual damage to your property.
I signed up with Homeowners policy last November. Mid December I received a email stating I haven’t turned in my roof inspection. I said I didn’t know anything about sending it in. Was informed any home over 15 years has to have it. I said …
Terrible insurance company. Adjuster had no understanding of the claim process. Due to Cypress denying a simple property liability claim they are now facing a legal action that will cost them many times over the $500 the initial claim was worth.
I had same experience with this company. I been with this company since 2009 I filed a claim and it was denied. I received a renewal which tripled had to shop around and got a better deal. They would not return my calls to check on status of claim. Please shop around if you are able to .
Had this property insurance for nearly three years. I never made a claim or missed a payment yet somehow they thought they should more than triple my annual rate. My first (and last) encounter with them was when I contacted them regarding …