I’ve used D&S for the better part of maybe two years. For the last three weeks they have not picked up my trash, I have called several times the last two weeks and left voicemails that they haven’t returned.
I would never recommend d&s sanitation because my service was going good until they started to make complaints about cars being in the road i think they need drivers that know how to drive don’t use this trash service they really need to be shutdown
These people have been great to us. Great customer service. Only had one issue and I called and they answered right away, didn’t put me on hold, and fixed it immediately.
Best around in service and price. Never had an issue and their cans hold quite a bit. Several neighbors tried another service and quickly switched to D&S after reoccurring issues.
Extremely disappointed rented a house from someone origin tenants said D and S was there trash provider, they had there trash cans here and everything. Called them up set everything up no problem got a call back told me they don’t service this area I’m located 11 miles from your address but yet I’m to far??
Did not pick up on regular day and when I called I was told someone would be by for pick and here it is almost a week since regular pick and it’s still on the curb. Don’t use them if you don’t have too.
Amazing service! Today I forgot to put my trash can to the curb, when I went outside I saw that D&S helped me by rolling my trash to the curb. I’ve been a customer since 2018 and I highly recommend D & S Sanitation. Thank you!
Signed up for service and have had my trash picked up only once on trash day without multiple calls. I’m starting on week three again with no trash pick up. No wonder you have to prepay for service!
Placed two calls on different days to this business and left two voice messages to try to get a quote on picking up trash in our new subdivision but no one ever bothers to call you back horrible customer service
When I started my affordable trash service with D&S they brought my new trash can the same day. Thank you for picking up my trash every Monday morning faithfully. I’m glad I chose D&S
They are hardly ever on time. They are never picking up our household trash at the same time of the day. Sometimes really early and sometimes after dark in the evenings. I have called numerous times for them missing my trash pickup. Such a headache!
They are unprofessional and unbelievably rude. I’ve called to speak with someone multiple times and they hang up on me or cut me off when I start asking questions. Don’t bother with them. Take your trash to the dump and recycling to a center.
I have used this company for over 10 years! I have moved all over the country, traveled quite a bit for business, out of town often, while my older teens would be home filling up the trash like monsters! THIS company & the STAFF are THE …
We just moved into the area and we have tons of boxes and garbage. The service people are very nice and have always picked up whatever we put it out. I am very grateful. Thank you!
We moved our trash can away from the streetside while mowing grass. Without making a fuss, one of the attendants on the truck went to the can, brought it out, emptied it, and placed it back. …
Been customers since November 2018. So far it has been decent service…Our normal trash pickup is Thursday, but we knew that being the 4th of July, there not would be a pickup. Today (July 5th) we forgot to put the can out. They actually …
We switched from Waste Industries to D&S about a year ago and wish we had switched many years ago. D&S has great customer service and they actually answer the phone when you call. They have only missed a pickup twice in a year and after …
We have service thru D&S for trash pick up. We have absolutely no problem with them. They are very prompt. We have pick up on Mondays and it is always picked up by 8am. They bill quarterly which is awesome. It comes out of my checking …
Best value. Trash and Recycle pickup cost the same as “trash only” from Waste Industries. Once they missed our recycle container (or came earlier than expected) and the dispatcher sent them back to pick it up for us. I didn’t even ask them to do that.
I changed from another competitor to D&S Sanitation. I’m on my second month of service and I’ve had zero issues. The can is always completely empty unlike the other company that would quickly dump the can and I’d find boxes left in it …
I live in a subdivision of 261 homes in Powdersville and I have lived here for 7 years. We have a FB page that get all kinds of complaints and there has only ever been praise for D&S Sanitation. For me personally, I have never had a problem …
This was supposed to be our first week of trash service. I had the can by the street Sunday night for Monday pickup. I get home from work Monday and the trash is still full. Today Tuesday morning I called and they said the guy said he had …
Every week since I opened an account with them my trash is either forgotten about or gotten late. The whole neighborhood gets picked up in the am. I’m still not sure why my house gets missed weekly. I called and get an lady with an attitude Everytime.
They didn’t pick up my garbage. I called and left a VM no one ever called me back. I called the next day and the lady who I spoke to told me she would figure it out and call me back but never did. Long story short it’s been two weeks and no one has picked up my trash or even cares to call me back!
Our trash wasn’t picked up as scheduled on Wed, Oct 9th. My husband took the barrel to curb at 6:30pm Oct 8th. This was confirmed by our neighbor, who is also a customer. I contacted D&S late in the day on the 9th, citing the problem and …
Signed up with D&S sanitation two weeks ago. First week they did not come to pick it up. Called them that day, they sent a guy out a few days later in a pickup truck. He apologized, stated it would not happen again. Following week they did …
We have used this company for more than a year now and it looks like we are going back to having to call each week to have our household trash picked up. There is always some excuse for why they missed our trash whether it’s a new …
I have had no problems with their services. I had to write a review because I seen someone said they leave goop in their trash can. First of all it is up to the consumer to make sure your trash is packaged up properly with the correct trash …
Always on time. Every so often we have an extra bag or 2 beside our trash can that they don’t have to pick up but do. My daughter loves to wave at them! I see reviews about bad customer service but anyone who answers the phone for me is always sweet to me.
I was with them a few years. They really have rude people that work for them. I finally said enough is enough. Every time I’d call becuase something went wrong one of two girls would answer. One very nice and professional the other out …
Used service for over 5 years, 4 1/2 years absolutely no problems, in last few months have gotten neighbors trash but left mine. I call they say they will try to pick up on Friday but never is, not sure what the problem is. The issue has been resolved gracefully ,owner and office staff have been very kind.
Ordered service. I was told it would be delivered on the 25th (about 10 days). I waited and did not see a delivery. When I called they said they were no longer delivering due to a backlog. No apology. I explained that I had been told I …
We have auto pay and 4 accounts they started out very punctual but lately we’re having to call and ask why they aren’t picking up the trash, they’re response is they have a driver out sick understandable so I asked do we get a credit their …
Been with them for three years with a few missed pickups here and there. The past two months have seen several missed pickups as apparently the driver was not able to find my address all of the sudden. Because of my calling in to complain …
My pickup day is supposed to be on Tuesday, and I had it out on Monday night. It’s now 5 pm on Wednesday. My trash is still sitting at the end of my driveway. This happened last week, but at least it was picked up Wednesday afternoon. I …
We’ve used D&S for about 2 years and had no problem. However, over the past few months their service has deteriorated. Our trash is rarely picked up on the scheduled day. It got missed again Friday and when I called Monday I was told to …
We have used D&S for trash service for many years. They used to be awesome but not anymore. They leave the trash can dripping with the most disgusting, unsanitary goop. We bag all our trash so this is especially annoying. Looking for new options!!
Have used them several years just recently decided they can’t get the extra can was told to call in if we had an extra can so I did and she said she didn’t tell me that. I was willing to pay each month for another can and she told me no …
We’ve had D&S for almost 4yrs.. There have been times i messed up our “pick up” . I called them because it really needed emptied, only 1x they could not work out a “pick up” . Ive had 4 other companies and we gave up for 2yrs and took it to …
I defiantly do not recommend this service. we have had problems from the start they refused to pick our trash up because we have leaves inside of it which we were not told at the beginning that wasn’t allowed then I canceled the service. …
I have been with ds for probably 3 years or more. Have always loved them. We always pay our bill when we get it in the mail. BUT They switched up and went to paperless billing (I missed this or either I wasn’t notified). They had an …
We’ve had D&S for about 5 months and we’ve had a couple issues, but this week they completely missed our trash. I called in to talk to them about this and the woman I talked to was rude, completely unapologetic and barely thought it was …
I called 3 times trying to get service from these people. I called back today cause the “route supervisor” never called me, and they tell me there’s not enough room to turn their little garbage truck around. I already told the lady I …
My trash was not picked up on my scheduled day which is Monday. I called and was told that they had a truck down and a driver out. They said my trash would be picked up by the end of the day. At 4:00 on Tuesday my trash was still sitting …
They won’t answer the phone Won’t return calls. Not a way to run a business!!!!
I’ve used D&S for the better part of maybe two years. For the last three weeks they have not picked up my trash, I have called several times the last two weeks and left voicemails that they haven’t returned.
Set up was easy and the staff is very friendly. They missed me once, I called the office & they came back later that day.
Very rude office staff
Very nice people with great customer service.
I am very happy with then, especially their customer service.
U can’t get a better price and they don’t miss a beat. Awesome thanks 😌. …
I only had service for 1 month each week I had to call them to remind them to pick up my trash.
Service started off great. But after the third month, they started missing pickups and their phone was disconected so I couldn’t call them.
I would never recommend d&s sanitation because my service was going good until they started to make complaints about cars being in the road i think they need drivers that know how to drive don’t use this trash service they really need to be shutdown
These people have been great to us. Great customer service. Only had one issue and I called and they answered right away, didn’t put me on hold, and fixed it immediately.
Best around in service and price. Never had an issue and their cans hold quite a bit. Several neighbors tried another service and quickly switched to D&S after reoccurring issues.
Extremely disappointed rented a house from someone origin tenants said D and S was there trash provider, they had there trash cans here and everything. Called them up set everything up no problem got a call back told me they don’t service this area I’m located 11 miles from your address but yet I’m to far??
Did not pick up on regular day and when I called I was told someone would be by for pick and here it is almost a week since regular pick and it’s still on the curb. Don’t use them if you don’t have too.
Amazing service! Today I forgot to put my trash can to the curb, when I went outside I saw that D&S helped me by rolling my trash to the curb. I’ve been a customer since 2018 and I highly recommend D & S Sanitation. Thank you!
Signed up for service and have had my trash picked up only once on trash day without multiple calls. I’m starting on week three again with no trash pick up. No wonder you have to prepay for service!
The lady who answers the phone is trashy and will hang up on you
Placed two calls on different days to this business and left two voice messages to try to get a quote on picking up trash in our new subdivision but no one ever bothers to call you back horrible customer service
When I started my affordable trash service with D&S they brought my new trash can the same day. Thank you for picking up my trash every Monday morning faithfully. I’m glad I chose D&S
They are hardly ever on time. They are never picking up our household trash at the same time of the day. Sometimes really early and sometimes after dark in the evenings. I have called numerous times for them missing my trash pickup. Such a headache!
They are unprofessional and unbelievably rude. I’ve called to speak with someone multiple times and they hang up on me or cut me off when I start asking questions. Don’t bother with them. Take your trash to the dump and recycling to a center.
I have used this company for over 10 years! I have moved all over the country, traveled quite a bit for business, out of town often, while my older teens would be home filling up the trash like monsters! THIS company & the STAFF are THE …
We just moved into the area and we have tons of boxes and garbage. The service people are very nice and have always picked up whatever we put it out. I am very grateful. Thank you!
We moved our trash can away from the streetside while mowing grass. Without making a fuss, one of the attendants on the truck went to the can, brought it out, emptied it, and placed it back. …
Been customers since November 2018. So far it has been decent service…Our normal trash pickup is Thursday, but we knew that being the 4th of July, there not would be a pickup. Today (July 5th) we forgot to put the can out. They actually …
We switched from Waste Industries to D&S about a year ago and wish we had switched many years ago. D&S has great customer service and they actually answer the phone when you call. They have only missed a pickup twice in a year and after …
We have service thru D&S for trash pick up. We have absolutely no problem with them. They are very prompt. We have pick up on Mondays and it is always picked up by 8am. They bill quarterly which is awesome. It comes out of my checking …
Best value. Trash and Recycle pickup cost the same as “trash only” from Waste Industries. Once they missed our recycle container (or came earlier than expected) and the dispatcher sent them back to pick it up for us. I didn’t even ask them to do that.
I changed from another competitor to D&S Sanitation. I’m on my second month of service and I’ve had zero issues. The can is always completely empty unlike the other company that would quickly dump the can and I’d find boxes left in it …
I live in a subdivision of 261 homes in Powdersville and I have lived here for 7 years. We have a FB page that get all kinds of complaints and there has only ever been praise for D&S Sanitation. For me personally, I have never had a problem …
This was supposed to be our first week of trash service. I had the can by the street Sunday night for Monday pickup. I get home from work Monday and the trash is still full. Today Tuesday morning I called and they said the guy said he had …
Every week since I opened an account with them my trash is either forgotten about or gotten late. The whole neighborhood gets picked up in the am. I’m still not sure why my house gets missed weekly. I called and get an lady with an attitude Everytime.
They didn’t pick up my garbage. I called and left a VM no one ever called me back. I called the next day and the lady who I spoke to told me she would figure it out and call me back but never did. Long story short it’s been two weeks and no one has picked up my trash or even cares to call me back!
Our trash wasn’t picked up as scheduled on Wed, Oct 9th. My husband took the barrel to curb at 6:30pm Oct 8th. This was confirmed by our neighbor, who is also a customer. I contacted D&S late in the day on the 9th, citing the problem and …
Signed up with D&S sanitation two weeks ago. First week they did not come to pick it up. Called them that day, they sent a guy out a few days later in a pickup truck. He apologized, stated it would not happen again. Following week they did …
We have used this company for more than a year now and it looks like we are going back to having to call each week to have our household trash picked up. There is always some excuse for why they missed our trash whether it’s a new …
I have had no problems with their services. I had to write a review because I seen someone said they leave goop in their trash can. First of all it is up to the consumer to make sure your trash is packaged up properly with the correct trash …
Always on time. Every so often we have an extra bag or 2 beside our trash can that they don’t have to pick up but do. My daughter loves to wave at them! I see reviews about bad customer service but anyone who answers the phone for me is always sweet to me.
I was with them a few years. They really have rude people that work for them. I finally said enough is enough. Every time I’d call becuase something went wrong one of two girls would answer. One very nice and professional the other out …
Used service for over 5 years, 4 1/2 years absolutely no problems, in last few months have gotten neighbors trash but left mine. I call they say they will try to pick up on Friday but never is, not sure what the problem is. The issue has been resolved gracefully ,owner and office staff have been very kind.
Ordered service. I was told it would be delivered on the 25th (about 10 days). I waited and did not see a delivery. When I called they said they were no longer delivering due to a backlog. No apology. I explained that I had been told I …
We have auto pay and 4 accounts they started out very punctual but lately we’re having to call and ask why they aren’t picking up the trash, they’re response is they have a driver out sick understandable so I asked do we get a credit their …
Been with them for three years with a few missed pickups here and there. The past two months have seen several missed pickups as apparently the driver was not able to find my address all of the sudden. Because of my calling in to complain …
My pickup day is supposed to be on Tuesday, and I had it out on Monday night. It’s now 5 pm on Wednesday. My trash is still sitting at the end of my driveway. This happened last week, but at least it was picked up Wednesday afternoon. I …
We’ve used D&S for about 2 years and had no problem. However, over the past few months their service has deteriorated. Our trash is rarely picked up on the scheduled day. It got missed again Friday and when I called Monday I was told to …
We have used D&S for trash service for many years. They used to be awesome but not anymore. They leave the trash can dripping with the most disgusting, unsanitary goop. We bag all our trash so this is especially annoying. Looking for new options!!
Have used them several years just recently decided they can’t get the extra can was told to call in if we had an extra can so I did and she said she didn’t tell me that. I was willing to pay each month for another can and she told me no …
We’ve had D&S for almost 4yrs.. There have been times i messed up our “pick up” . I called them because it really needed emptied, only 1x they could not work out a “pick up” . Ive had 4 other companies and we gave up for 2yrs and took it to …
I defiantly do not recommend this service. we have had problems from the start they refused to pick our trash up because we have leaves inside of it which we were not told at the beginning that wasn’t allowed then I canceled the service. …
I have been with ds for probably 3 years or more. Have always loved them. We always pay our bill when we get it in the mail. BUT They switched up and went to paperless billing (I missed this or either I wasn’t notified). They had an …
We’ve had D&S for about 5 months and we’ve had a couple issues, but this week they completely missed our trash. I called in to talk to them about this and the woman I talked to was rude, completely unapologetic and barely thought it was …
I called 3 times trying to get service from these people. I called back today cause the “route supervisor” never called me, and they tell me there’s not enough room to turn their little garbage truck around. I already told the lady I …
My trash was not picked up on my scheduled day which is Monday. I called and was told that they had a truck down and a driver out. They said my trash would be picked up by the end of the day. At 4:00 on Tuesday my trash was still sitting …