Don’t ever waste your time here. The office people are turtle slow. Took 2 hours to lok at a boil and give antibiotics. Mind you im the only client in the building
Horrible manners on the nurses (wannabe doctors)… They want to be talking on their phone in the back of the reception area and act superior to everyone else by telling SICK PEOPLE TO NOT BE GOING THERE. …
Staff was very pleasant. Very nice facility. They took the extra step and made my visit go very well. Glad I chose this office for my needs. Will definitely be back.
We’ve been to this urgent care several times for our two young boys and a couple of times for ourselves. We have always had a great experience from the moment we check in to the moment we check out.
First time I visit there I absolutely love them such a sweet and awesome staff ! They patched me up in and out less then 20 mins! Love Rob he was professional and funny ! Just what I needed not so serious but a down to earth physician. Wish I could make them my primary. Thank you guys…
I won’t probably ever go back here again, the medical assistant was extremely nice but the DOCTOR was rude and told me that they were not an ER even though I came in for a simple issue. The doctor did put through the prior authorization to …
My experience was great. I filled out a few forms and was treated right away, no wait. Everyone was friendly and competent. Mine was a Workers Comp situation and I ended up here after trying two other places.
Came in for my schedule 2:30 appointment which I reconfirmed in person on Monday just to have the secretary lie to my face and tell me my appointment was for 9:30 in the morning. She offered to make another 2:30 appointment.
I went in on a Monday around 10am for an infection. There were two other patients there. I got in and out pretty quickly, maybe 30 minutes. The people there were nice and easy to work with.
Excellent service.
They follow all the safety protocols for COVID-19.
Recepcionist was fast and polite. Doctor was very professional.
Attention was very fast.
My family is from out of town from the Midwest and our teenage son got a severe sunburn. The itch was crazy and he was miserable!! We took him into the urgent Care and they were amazing. We got right in and they took excellent care of …
Excellent care with competent and attentive staff. While they take all of the major insurers, it’s $75 in cash for a visit if you don’t go through your insurance (A God send for those of us with high deductible plans).
This place makes you pay up front and will refuse you care if you can’t pay immediately even if you have insurance. There are several other local care facilities that will bill insurance and allow you to pay the bill. I suggest you use them to avoid lending your money to this place.
I went to this facility at 4:15 pm today in hopes to be seen for a sinus infection. I never race to the doctor as I live a rather healthy life style so the fact that I had forced myself to seek medical attention alredy put me in a very …
My Dad went there with pain in his back and a little short of breath. Dr. Said he needed to go to ER because he thought it was an Embolism and it was just that! Dad’s visit to Urgent Care was on Tuesday and he is still in the hospital due …
If one can call going to the doctor a good experience, this place would be just that. They were thorough, saw me quickly and the care and respect was refreshing.Not a typical urgent care clinic. So very impressed!
I have been going here on and off for years. Even brought my son here a few times. This place is GREAT. The price for self pay is very fair. The services are great. They have a wonderful PA there. I went in recently for a personal issue and …
This place was excellent. I was in and out super quick. I don’t have insurance so I was worried about cost but they explained everything as we went and didn’t charge insane amounts for things. The doctor was so sweet and understanding. I …
Staff is very friendly. I’ve never had to wait long. Doctors and PA’s really listen to you. They also follow up with detailed questions to get to the problem. I’ve never felt like they were rushed or disinterested. They are my 1st choice for urgent care.
I was referred here by my insurance provider as they were listed as in-network. I was in need of care on an urgent basis and presented my insurance card. I was told by the person at the window that I did not have coverage, despite the fact …
They staff was so friendly! Even though we barely made it before they closed they still treated my mom with such care and kindness. They even tried to make sure she understood everything in Spanish since she speaks little English. So professional and kind!!!
This clinic on Dairy Road have a better care that the Hospitals emergency Rooms.if!! is the Dr. physician woman’s working there. They are so professional,caring, understanding,and compassionate. I been there 4 time, and this …
WOW! With the state of what is going on, you would think that a medical office would take COVID19 precautions seriously. Multiple patients were in the small waiting area WITHOUT masks AND to top it off another walked in requesting a …
Dairy Road Urgent Care is always a good experience. The staff is friendly, and considerate when you are not feeling well. Also, a couple years ago I had a terrible asthma attack that Dr. Lorente had to check me into the hospital for to …
It was my first time going here, without insurance. As I was filling out the forms the pain in my back came back. As I was asking the people behind the desk for help the Doc was already coming around the corner. After giving me a quick …
My kids do not get sick very often, but when they do, I bring them here because it is close to my house and I don’t need an appointment. However, they are usually pretty busy and I really feel like “just a number” when I go there. You …
Always pleasant staff, and the wait is usually very short (this depends on how many people are there though). The PAs treat you nicely they talk to you and actually give you the medical advices you need. They take BCBS and their cost is very reasonable. Probably the best urgent care in the West Melbourne and Palm Bay area.
A GREAT MEADFAST Alternative!!…Thanks Guys!
These guys were “on-it” from the phone call i gave them before getting there, to them going the extra mile looking up my insurance info and even recommending …
They were absolutely AMAZING!!went to another urgent care first that told me would have to sit 5 hours in my car to wait.They had me in and out in a reasonable time despite how busy they were.They were kind and patient.Will only go here from now on.HIGHLY RECOMMEND!
This place has had my exam results for 3+ months and has refused to send it to the VA. So if you come here for a exam make sure you get a copy within a week. They aren’t picking up my calls or answering emails. May just drive down. Update: …
Dan the doctor thinks he can take one look at you and can tell if your concussion warrants a CT scan or not. Refused to write referral to neurologist even though nauseated, foggy brain, sleepiness, and intense pain in head when …
Super clean, personable, and professional. Plenty of seating in the waiting room, kids table with coloring pages, lots of magazines, and tv. Paperwork was a breeze and got in quickly. Nurse and doctor were great and easy to talk to. …
This facility is amazing! The staff is amazing! Thorough, convenient, timely, and caring! I only strayed once n it was a HUGE mistake! The treatment was as good as a primary care visit and i vet n interview my PCs.
Office staff was nice, but they pride themselves on affordable healthcare. We were in and out in less than 5 min, (waited in the car) never saw a doctor and were charged $100.
Many thanks to Dr.Gary Brownell who saw me for my health problems. He took his time to listen, examine me and give me treatment . He was very worried about my elevated pulse. He even took me out to my car and made sure I get in safely, he folded my walker and put it in my car. A very caring doctor. I highly recommend this clinic.
When I woke up today, I could barely walk. I have a lot of disc issues.. The VA told me to go to the closest urgent care facility and I did. I got right in with only a 10 min wait. The staff took their time and listened to me. I told them …
The staff, from the receptionist, assistants(Mike) and Dr. Lorente were very pleasant and caring. Have not one bad thing to say. I have been to other urgent cares and found them lacking but Dairy Road Urgent care were extremely knowledgeable. They made you feel as if they were your primary care physician. Thank you.
I went to this clinic on Saturday morning after taking a fall. Both the Dr. and the tech was great. Very friendly, knowledgeable, and professional.
I was there only 2 hours.
Very clean clinic.
This is my 2nd visit. Both times, the staff were Very professional, respectful and friendly. I saw short wait time for my visit, staff was very thorough with my health concerns, prescriptions were explained and they showed concern over the …
Called today in the morning to check hrs of operations. Not feeling good. Also asked for COVID test. Lady that answered the phone, very nice at that moment , said that they close at 7pm and they will take last patient at 6 . Got off work I …
I call to this urgent care,looking for Dr. Phisician Kim,because she s been good to patiens all ways, good human being.Now they told Me she s not there any longer. .omg!! She all ways care for patient,and treat us with professionalism,and …
I’ve been to Dairy Urgent care several times and the staff has always been so kind, helpful and given quality care. They have gone above and beyond to make it a short wait ,especially given how they have been Inundated with patients because of the pandemic. I highly recommend.
By far worst urgent care. I have a ppo plan that I of cousre pay for. Lady in front office tells me she can not confirm my insurance. Mean while i walked into this info because she left me in the car and never called to let me know she …
I do not usually write reviews for services rendered. However, the Dairy Road Urgent Care is 5 stars with outstanding medical professionals. I walked in several times and got right in. I saw Tiffany. She remembered my last visit from months …
My insurance says co pays for urgent care is $25.00.. got charged $110 like i didn’t have insurance.. when I went to the front counter to show the receptionist she said she didn’t see that on there… Great doctor but maybe needs better people at the counter charging for service
Let me begin by stating this review is for an experience that happened sometime ago but is still relevant. This urgent care is closest to my home so that is the reason I went here. When I arrived I had flu like systems ( Before Covid ) and …
Our visits here for me and my children have all been helpful, great visits. We really appreciate Dr Brownell, he is so compassionate. My daughter had a cyst on her bum and was embarrassed to have anyone look at it and he was so kind and …
Wife was having severe allergy attack. She arrived at Dairy Road Urgent Care at 6:33 pm and was denied being seen because they stop seeing patients at 6:30. She left work and got there as soon as was possible. …
I am never one to write negative reviews or complain about a place but this situation called for it. went in on Friday December 31st 2021 for a covid test due to exposure at around 12 PM and had a bad experience with the unprofessional …
I have been using this place for a while. don’t expect good results all of the time. they tend to go with the quickest answer. repeatedly back due to what they said was an ear infection but what they prescribed never worked or in one case made it worse. don’t go here.
Rude employees.
I go to the window to check my child in. She (a black lady, didn’t see her name, She must be new as I had been to this UC before many times) asks if he had …
Front desk person for the urgent care walk in was unprofessional. How do people train their employees or even get into this field if they can’t listen before they open their mouths? Instead of being wishy washy of what you’re trying to …
I have been a patient visiting this Urgent Care for 2 years. The staff have always been knowledgeable and spot on with their medical evaluation and treatment. On Dec 26th, accolades are appropriate for Gary and the MA [ sorry, can’t …
Front office staff was kind and helpful. The MA was quick to get me to a room and take vitals. The doctor helped me better than my own primary would have helped me. I switched primaries to their main doctor there.
10/10 had 3 great experiences here.
Always helpful
Friendly and efficient care.
CLosed at 7pm. put that in your page
Don’t do it, go elsewhere
No long waitting and an excellent doctors
Took my nieghbor there and the staff was wonderful.
Awesome place, they’ll get you in and out. đź‘Ť …
Excellent experience! Exactly what a walk-in clinic should be!!
Quick, friendly and knowledgeable. If I could make them my primary care doctor I would.
Wonderful service and care – never feel rushed and great folks from receptionist to PAs.
Friendly service and knowledgeable staff. Thank you!
Horrible customer service! Receptionist doesn’t have a brain. Dirty healthcare provider
This place is the best. They’re so kind, professional, and fast. I would recommend them to anyone, old, young, or in between.
I had pink eye on a Saturday morning. Fixed me right up!
The majority of the staff is very kind and helpful. Can be a bit slow sometimes and gets pretty crowded at the wrong times.
Very impressed with the prompt, efficient, caring and compassionate service I received today.
It’s always a good visit but not when your sick. Everyone is really nice here.
Don’t ever waste your time here. The office people are turtle slow. Took 2 hours to lok at a boil and give antibiotics. Mind you im the only client in the building
Copay too high the copay at the other urgent care was much cheaper.never will come here again also very long wait while my wife was in pain.
Excellent treatment by PA Tiffany Carrilett ! Zero wait time! Excellent all around! Thank you so much!
I have a pretty good insurance plan, “silver” and they wanted 165 bucks just for a visit to get antibiotics and a dr. note.
This is organized crime…
Such a friendly environment.. really care about doing a good job! Keep up the good work Dairy Road Urgent Care!
Horrible manners on the nurses (wannabe doctors)… They want to be talking on their phone in the back of the reception area and act superior to everyone else by telling SICK PEOPLE TO NOT BE GOING THERE. …
Staff was very pleasant. Very nice facility. They took the extra step and made my visit go very well. Glad I chose this office for my needs. Will definitely be back.
We’ve been to this urgent care several times for our two young boys and a couple of times for ourselves. We have always had a great experience from the moment we check in to the moment we check out.
Dr. KIM & the staff are super AMAZING!!! if I could rate it more stars I would. She is the best doctor and really cares about her patients!
First time I visit there I absolutely love them such a sweet and awesome staff ! They patched me up in and out less then 20 mins! Love Rob he was professional and funny ! Just what I needed not so serious but a down to earth physician. Wish I could make them my primary. Thank you guys…
I won’t probably ever go back here again, the medical assistant was extremely nice but the DOCTOR was rude and told me that they were not an ER even though I came in for a simple issue. The doctor did put through the prior authorization to …
My experience was great. I filled out a few forms and was treated right away, no wait. Everyone was friendly and competent. Mine was a Workers Comp situation and I ended up here after trying two other places.
Came in for my schedule 2:30 appointment which I reconfirmed in person on Monday just to have the secretary lie to my face and tell me my appointment was for 9:30 in the morning. She offered to make another 2:30 appointment.
I went in on a Monday around 10am for an infection. There were two other patients there. I got in and out pretty quickly, maybe 30 minutes. The people there were nice and easy to work with.
Excellent service.
They follow all the safety protocols for COVID-19.
Recepcionist was fast and polite. Doctor was very professional.
Attention was very fast.
My family is from out of town from the Midwest and our teenage son got a severe sunburn. The itch was crazy and he was miserable!! We took him into the urgent Care and they were amazing. We got right in and they took excellent care of …
Excellent care with competent and attentive staff. While they take all of the major insurers, it’s $75 in cash for a visit if you don’t go through your insurance (A God send for those of us with high deductible plans).
This place makes you pay up front and will refuse you care if you can’t pay immediately even if you have insurance. There are several other local care facilities that will bill insurance and allow you to pay the bill. I suggest you use them to avoid lending your money to this place.
I went to this facility at 4:15 pm today in hopes to be seen for a sinus infection. I never race to the doctor as I live a rather healthy life style so the fact that I had forced myself to seek medical attention alredy put me in a very …
My Dad went there with pain in his back and a little short of breath. Dr. Said he needed to go to ER because he thought it was an Embolism and it was just that! Dad’s visit to Urgent Care was on Tuesday and he is still in the hospital due …
If one can call going to the doctor a good experience, this place would be just that. They were thorough, saw me quickly and the care and respect was refreshing.Not a typical urgent care clinic. So very impressed!
I have been going here on and off for years. Even brought my son here a few times. This place is GREAT. The price for self pay is very fair. The services are great. They have a wonderful PA there. I went in recently for a personal issue and …
This place was excellent. I was in and out super quick. I don’t have insurance so I was worried about cost but they explained everything as we went and didn’t charge insane amounts for things. The doctor was so sweet and understanding. I …
Staff is very friendly. I’ve never had to wait long. Doctors and PA’s really listen to you. They also follow up with detailed questions to get to the problem. I’ve never felt like they were rushed or disinterested. They are my 1st choice for urgent care.
I was referred here by my insurance provider as they were listed as in-network. I was in need of care on an urgent basis and presented my insurance card. I was told by the person at the window that I did not have coverage, despite the fact …
They staff was so friendly! Even though we barely made it before they closed they still treated my mom with such care and kindness. They even tried to make sure she understood everything in Spanish since she speaks little English. So professional and kind!!!
This clinic on Dairy Road have a better care that the Hospitals emergency Rooms.if!! is the Dr. physician woman’s working there. They are so professional,caring, understanding,and compassionate. I been there 4 time, and this …
WOW! With the state of what is going on, you would think that a medical office would take COVID19 precautions seriously. Multiple patients were in the small waiting area WITHOUT masks AND to top it off another walked in requesting a …
Dairy Road Urgent Care is always a good experience. The staff is friendly, and considerate when you are not feeling well. Also, a couple years ago I had a terrible asthma attack that Dr. Lorente had to check me into the hospital for to …
It was my first time going here, without insurance. As I was filling out the forms the pain in my back came back. As I was asking the people behind the desk for help the Doc was already coming around the corner. After giving me a quick …
My kids do not get sick very often, but when they do, I bring them here because it is close to my house and I don’t need an appointment. However, they are usually pretty busy and I really feel like “just a number” when I go there. You …
Always pleasant staff, and the wait is usually very short (this depends on how many people are there though). The PAs treat you nicely they talk to you and actually give you the medical advices you need. They take BCBS and their cost is very reasonable. Probably the best urgent care in the West Melbourne and Palm Bay area.
A GREAT MEADFAST Alternative!!…Thanks Guys!
These guys were “on-it” from the phone call i gave them before getting there, to them going the extra mile looking up my insurance info and even recommending …
They were absolutely AMAZING!!went to another urgent care first that told me would have to sit 5 hours in my car to wait.They had me in and out in a reasonable time despite how busy they were.They were kind and patient.Will only go here from now on.HIGHLY RECOMMEND!
This place has had my exam results for 3+ months and has refused to send it to the VA. So if you come here for a exam make sure you get a copy within a week. They aren’t picking up my calls or answering emails. May just drive down. Update: …
Dan the doctor thinks he can take one look at you and can tell if your concussion warrants a CT scan or not. Refused to write referral to neurologist even though nauseated, foggy brain, sleepiness, and intense pain in head when …
Super clean, personable, and professional. Plenty of seating in the waiting room, kids table with coloring pages, lots of magazines, and tv. Paperwork was a breeze and got in quickly. Nurse and doctor were great and easy to talk to. …
This facility is amazing! The staff is amazing! Thorough, convenient, timely, and caring! I only strayed once n it was a HUGE mistake! The treatment was as good as a primary care visit and i vet n interview my PCs.
Office staff was nice, but they pride themselves on affordable healthcare. We were in and out in less than 5 min, (waited in the car) never saw a doctor and were charged $100.
Many thanks to Dr.Gary Brownell who saw me for my health problems. He took his time to listen, examine me and give me treatment . He was very worried about my elevated pulse. He even took me out to my car and made sure I get in safely, he folded my walker and put it in my car. A very caring doctor. I highly recommend this clinic.
When I woke up today, I could barely walk. I have a lot of disc issues.. The VA told me to go to the closest urgent care facility and I did. I got right in with only a 10 min wait. The staff took their time and listened to me. I told them …
The staff, from the receptionist, assistants(Mike) and Dr. Lorente were very pleasant and caring. Have not one bad thing to say. I have been to other urgent cares and found them lacking but Dairy Road Urgent care were extremely knowledgeable. They made you feel as if they were your primary care physician. Thank you.
I went to this clinic on Saturday morning after taking a fall. Both the Dr. and the tech was great. Very friendly, knowledgeable, and professional.
I was there only 2 hours.
Very clean clinic.
Very unprofessional. Called 5 times to ask for test results. No call backs. Will report this to a Florida Medical Board. …
This is my 2nd visit. Both times, the staff were Very professional, respectful and friendly. I saw short wait time for my visit, staff was very thorough with my health concerns, prescriptions were explained and they showed concern over the …
Called today in the morning to check hrs of operations. Not feeling good. Also asked for COVID test. Lady that answered the phone, very nice at that moment , said that they close at 7pm and they will take last patient at 6 . Got off work I …
Visiting from out of state. Not a terribly long wait. Entire staff was very professional and caring.
I call to this urgent care,looking for Dr. Phisician Kim,because she s been good to patiens all ways, good human being.Now they told Me she s not there any longer. .omg!! She all ways care for patient,and treat us with professionalism,and …
I’ve been to Dairy Urgent care several times and the staff has always been so kind, helpful and given quality care. They have gone above and beyond to make it a short wait ,especially given how they have been Inundated with patients because of the pandemic. I highly recommend.
By far worst urgent care. I have a ppo plan that I of cousre pay for. Lady in front office tells me she can not confirm my insurance. Mean while i walked into this info because she left me in the car and never called to let me know she …
I do not usually write reviews for services rendered. However, the Dairy Road Urgent Care is 5 stars with outstanding medical professionals. I walked in several times and got right in. I saw Tiffany. She remembered my last visit from months …
My insurance says co pays for urgent care is $25.00.. got charged $110 like i didn’t have insurance.. when I went to the front counter to show the receptionist she said she didn’t see that on there… Great doctor but maybe needs better people at the counter charging for service
Amazing staff! Phenomenal PA’s! Short wait time! Would rather come here than my own pcp!
Let me begin by stating this review is for an experience that happened sometime ago but is still relevant. This urgent care is closest to my home so that is the reason I went here. When I arrived I had flu like systems ( Before Covid ) and …
Our visits here for me and my children have all been helpful, great visits. We really appreciate Dr Brownell, he is so compassionate. My daughter had a cyst on her bum and was embarrassed to have anyone look at it and he was so kind and …
Wife was having severe allergy attack. She arrived at Dairy Road Urgent Care at 6:33 pm and was denied being seen because they stop seeing patients at 6:30. She left work and got there as soon as was possible. …
I am never one to write negative reviews or complain about a place but this situation called for it. went in on Friday December 31st 2021 for a covid test due to exposure at around 12 PM and had a bad experience with the unprofessional …
Overall, would recommend.
First time visit. Felt more comfortable in waiting room on a Saturday afternoon …
I have been using this place for a while. don’t expect good results all of the time. they tend to go with the quickest answer. repeatedly back due to what they said was an ear infection but what they prescribed never worked or in one case made it worse. don’t go here.
Rude employees.
I go to the window to check my child in. She (a black lady, didn’t see her name, She must be new as I had been to this UC before many times) asks if he had …
Front desk person for the urgent care walk in was unprofessional. How do people train their employees or even get into this field if they can’t listen before they open their mouths? Instead of being wishy washy of what you’re trying to …
I have been a patient visiting this Urgent Care for 2 years. The staff have always been knowledgeable and spot on with their medical evaluation and treatment. On Dec 26th, accolades are appropriate for Gary and the MA [ sorry, can’t …
Front office staff was kind and helpful. The MA was quick to get me to a room and take vitals. The doctor helped me better than my own primary would have helped me. I switched primaries to their main doctor there.
10/10 had 3 great experiences here.