Dakota Eye Care Associates

Eyewear & optician, Dakota Eye Care Associates

Our doctors have over 80 years of combined experience with our staff we have provided complete eye care for residents throughout Minnesota. See more

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Dakota Eye Care Associates Reviews ( 181 )

  1. I highly recommend Dakota Eye Care!!! I called for an emergency eye situation and they got me in immediately! I was greeted with kindness and my nurse was the sweetest lady!! I wish I remembered her name, so she can be praised at work. …

  2. Dakota Eye Care has looked after my eye health for the past 25 years! The staff there are kind, efficient, and knowledgeable. Dr. Hennen and now his children, Dr. Matt and Dr. Rachel, are caring professionals. I highly recommend them.

  3. I have been going there for basically 20 years. I don’t go there because they are the only game in town. I go there because the staff and doctors are good people at heart and they bring that to work.
    But, like I said. I have been going there for 20 years.

  4. Very friendly place! We have been going here since I was 6. (1969!) They are wonderful people who care very much for their clientele. Highly recommend.

  5. I tried to leave feedback via their survey and spent a long time condensing my feedback to the number of characters they allow. Then the form wouldn’t submit. I dont want to put anymore time into it to expand it to be more clear. But here’s …

  6. Always accomodating and everyone seems to care about how they treat people. Not just the Doctors,but front desk as well as the glass
    techs. You will feel well cared for here.

  7. Just went in for my annual exam and contact fitting, and it was exactly what I’ve come to expect from them. Prompt, thorough, and friendly as always! I appreciate the service that I receive from them.

  8. The safety glasses I purchased one year ago from Dakota Eye Care have developed stress cracks on the top and bottom in one lens. The glasses were never exposed to any harsh environments. …

  9. Everyone there was so nice, starting from the reception desk all the way to Dr Rachel, treated me like a new kid in class.
    If I was their boss I will give everyone a raise! …

  10. Horrible customer service, great at making excuses, the worst at execution. Always blaming the lab for their problems. What use to be a great place, has turned into a complete flop. Would never recommend anyone to go here again

  11. Sue,the person who fits patients with contact lenses, is fantastic! I could not believe the amount of time she spent with me trying to get the perfect lens. I have never had such a positive experience with contact lens fitting! Definitely recommend it.

  12. Dakota Eye Care it’s the place to go. friendly and knowledgeable staff, great doctor, clean facility, I’ll be coming back. thanks for the awesome experience!!

  13. Rachel knew exactly how to treat an eye issue I had. After one day on medicine my eye issue started to disappear. I had gone to minute clinic first and was misdiagnosed, and was using the wrong medicine. In the future if another eye happens I will go directly to her.

  14. Everyone at this practice is very professional and friendly.I think Dr. Rachel Hennen is great, and I absolutely trust her judgement. I’ve been going to this clinic for many years and I will continue to do so.

  15. The staff here is awesome. They really take the time get to know you and make sure that eye experience is a great one. Would recommend coming here for your glasses and eye needs.

  16. Aaron was very pleasant and professional at his job, he showed me a large selection of safety glasses. He used his experience to help me out with glasses that will work with my head frame. Thank you Aaron

  17. They help the lady in the from desk they really help me and it seem like they like they job they were in a good mood happy mood …… the LADY doctor or my God Dios Mio 😃☺ I recommend put attention by the turn cure so you don’t miss it 😉 …

  18. They charge extra for the PD of the prescription to make it harder to get glasses online. I feel like that should be included in the exam that I paid for. I’m feeling ripped off and that is never OK when dealing with something that is a medical need. This is not a place I would recommend to anyone or ever return to.

  19. I’ve been coming here for 12 years, my kids are patients too and I couldn’t be happier with this place! I briefly went to a new eye place because it was closer, but missed this one so much so I came back 🙂

  20. My annual exams are the best I’ve ever had–efficient, cordial, and apparently state-of-the-art. The distance glasses Dr. Hennen prescribed for me do the job perfectly.

  21. I highly value Dr. Mark Hennen’s expertise and always taking time to answer questions and provide a thorough eye exam. Sue, who handles contact lens ordering, delivers exceptional customer service. I’ve had mixed experiences with the …

  22. Very professional and knowledgeable staff in a friendly and Covid sensitive environment make your visit extremely pleasant. I recommend you check Dakota Eye care out for your next routine eye exam.

  23. You are in good hands with Dakota Eye Care. With kind staff and personable Doctors, they really know how to make you feel like one of the family. I truly enjoy going to their office and highly recommend them!

  24. Top-notch care and service. The office and doctor staff are incredibly knowledgeable and genuinely caring. I’ve never seen a let-up in their commitment to quality in the 20 years that I have been a patient. Highly recommend!

  25. My pre-teen daughter saw Dr. Rachel for a routine eye exam. During the exam Dr. Rachel did some extra testing based on what she was seeing with the routine exam. She recommended Vision Therapy assessment. We pursued that appointment and …

  26. I have been a patient of Dr. Hennen since 2008 (when we moved to W. St Paul). I have always felt he takes time to explain details of my vision care
    to me. My vision care began when I was three years old (am now in my 80’s) so I am very careful in selecting an ophthalmologist I feel comfortable with.

  27. Sue, who does contacts, is great! Being new to contacts, it was a real struggle learning how to put them in and take them out. After a half hour of struggling, I asked when do you give up? Her response was that she never gives up and sure …

  28. Both Dana and Dr.Schmidt were very understanding with what I was going thru with my eyes. I was given medication and a follow up appt to make sure all is going well. I appreciate getting in on such a short notice because I was miserable. Again thank you for great service

  29. Checkin was quick and efficient (thank you Bev). My technician (Dana) was jovial and thorough. Dr. Matt is great at asking the right questions and making me feel very comfortable and confident in the decision making process.

  30. I recently came back to Dakota Eye Care after a 2 year hiatus and was pleasantly surprised by the service. I started going here when I was 12 years old and left when I was 26. Upon coming back for a routine eye exam I was VERY happy with …

  31. I will never leave Dakota! These are some of the best doctors! They truly make you feel like family! They are kind, respectful, flexible, and knowledgeable! I have referred many friends and family and can’t say enough about them! I highly recommended Dakota eye care! Thank you guys for all you do!

  32. I’ve received excellent care and thorough examinations from Dakota Eye, and appreciate everyone who works here. During these trying times in the Covid Era, they go above and beyond to ensure that their patients are safe. Highly recommend!

  33. Great experience here with my eye care. Very nice office – great selection of glasses too! Super professional docs/nurses that care about your eye health. Go here to get an exemplary experience in your eye care 🙂

  34. My children and I had our annual eye exams here and were pleased with their COVID-19 measures as well as their friendliness and professionalism. Dr. Matt and Dr. Rachel were terrific! The optical had a lot of great options for us and they take our VSP insurance. I highly recommend them!

  35. Doctors, desk staff, and opticians are super friendly and down to earth. Exams are quick and efficient. They have all the latest tech, so eye exams aren’t ultra uncomfortable like they used to be back in the day (you don’t have to get dilated or get a bunch of drops in your eyes, etc.). Super easy. Recommended!

  36. Quick and easy getting an appointment. I had a small piece of plastic stuck in my eye. The nurse that helped with the pre-check was one of the friendliest nurses I’ve met. The doctor was quick and effective. I was in and out with eye feeling great in 45 minutes tops.

  37. New patient at Dakota. Fantastic experience. Every staff member was friendly, knowledgeable and professional. Dr. Rachel Hennen is excellent. Explained everything in an easy to understand manner. Actually look forward to going back.

  38. Always have great prompt services. The techs and Drs. are all very kind and take their time to examine and explain treatments for eyes. Would go anyplace else !

  39. Dr Matt was super great and the assistant Shelly was wonderful too. Super nice location, great staff and an awesome collection of glasses to choose from. I hardly had a wait time and they made my experience simple and quick!

  40. What an incredible place! From the moment I walked in, I knew I found the right place. Everyone was so helpful. Dr. Rachel was amazing. When I left I felt I had my first real eye exam. I have already recommended Dakota Eye Care to several people already. Thank you all!!

  41. Dakota Eye Care, from the front desk to every aspect of the process, are to notch. Very helpful, friendly, making sure your experience is to your satisfaction. Love this office, staff and providers.

  42. All around great experience, from walking in the front door, the nurse that started my visit was amazing, and Dr Schmidt kind, friendly, easy to talk to and she asks questions and listens as well. Highly recommend!

  43. I liked Dr. Nicole. As I left the exam room and went to look at glasses I met with one of the technicians and his name was Aaron. I soon began to have a low blood sugar and was not able to keep my mask on. I began sweating and breathing …

  44. We have been going to Dakota Eye Care for 10 years, I love that they are local, helpful, and will tell you if glass frames do not fit your face ( SOO IMPORTANT! ) Dr. Matt is wonderful with our Kids, able to redirect them ( 2 & 6 year old …

  45. Dr. Rachel was awesome with dealing with my eye irritation and helped me feel much better and prescribed the medication I needed to help my situation immediately. I thank her so much. The staff are also as compassionate and respectful as the doctor. This is a great place, I will recommend them to any and everyone.

  46. Always a pleasant experience. My family has been going here for 20 years The front desk people are nice and efficient, minimal wait time, nice techs, and Dr Matthew Hennen is very good. Thank you!

  47. I’ve been going to Dakota Eye for 21 years now. First eye place I went to after I moved to West St. Paul in October of 2001. Then when I moved to Inver Grove Heights in 2007 & Eagan in 2016 there was no way I was going to change to …

  48. I’ve been going to Dakota Eye Care for more than 10 years! They are great to their patients and care about our eye health. They are not there to turn people over and I get all of my questions answered whenever I am there. Everyone from the office personnel, nurses, techs and doctors are there to take care of you!

  49. I had a great experience at Dakota Eye. Dr Rachel Hennen was thorough, professional, and explained in detail everything going on with my eyes. Dana the tech was great and Sergio the optician helped me find the perfect pair of specs.

  50. Dr. Rachel Hennen and her team took amazing care of me and my situation. I wore glasses for a long time before visiting their practice and was hesitant to try out contacts (again). After just a few visits, they had my prescription dialed in …

  51. Dakota Eye Care is staffed by very professional, personable, and confident individuals that take pride in their work and provide excellent care with dignity and respect. They really go above and beyond providing patient care and have surpassed my expectations significantly for 20+ years.

  52. Very professional, excellent service, welcoming and inviting atmosphere.
    Dr. Rachel was so informative and thoroughly explained issues regarding my eye health. …

  53. We are so thankful for all the supports that Dakota Eye care( West St. Paul) provided for our daughter! Dr. Flockencier was patient and empathetic with our daughter during the exam and following the diagnosis of needing glasses. Steph at …

  54. Dr Laurie was very through and liked the pictures of my inner eyes. If I’m saying that correctly. A new technology I was interested too. Dakota eye Care deserves 10 ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐! Ty and see you next year!!

  55. Friendly staff, clean and professional environment. I saw Dr. Laura and she was so kind. She took her time to explain and answer questions. I highly recommend her and the clinic.

  56. We always feel good about an appointment at Dakota Eye Care. They are professional and friendly from the moment you walk in the door. The exam is thorough, with all questions answered, and concerns addressed – and they do a great job with …

  57. My husband and I have had such great experiences with Dr. Rachel and Dr. Matt at Dakota Eye Care, that we brought our daughter there when she was having vision trouble. Dr Laura was wonderful and patient with her. The whole team is so …

  58. I love the fact that they sanitized the equipment, faucets and chairs while you watched just prior to your appointment. The intake person was quite thorough with all the questions and wasn’t just hurriedly clicking away at a keyboard… she …

  59. From check in at front desk through Dr’s exam – everyone was friendly, helpful and genuinely caring and understanding.

  60. I love Dr. Matt. He always takes time to discuss my current needs and always makes sure I understand everything! Aaron helped me pick out my glasses and made sure my needs were addressed. I hope I don’t have to ever change from Dakota Eye!

  61. We love Dakotah Eye Care! The whole team is amazing and are very sweet with our children! We see Dr Rachel and would record her 110%. She takes her time and talks you through everything she’s doing. She’s excellent at answering all of our questions and concerns. We won’t go anywhere else.

  62. A family member and myself were both brand new patients yesterday in the Dakota eye Care Associates Clinic in West Saint Paul and had a phenomenal experience. We were greeted and cared for the entire time- we were treated with dignity, …

  63. I moved to the Twin Cities recently and started going here for my eye care. I’ve been to both the Stillwater and W. St. Paul locations. Top notch care AND service at both. The Drs are great and the support staff is first rate. Really a well …

  64. I’ve been going to Dakota Eye Care for years. I really love the office and their thoroughness. They are friendly and caring but also I always feel like I’m in good hands. They listen well and take care of my needs. I highly recommend the practice. Everyone is excellent.

  65. Dr Rachel is phenomenal! I switched my 5 year old to this office from another provider based on a recommendation from a friend and I couldn’t be happier. She really explains thoroughly what is happening and what we need to do for patching …

  66. Called to see if they accept aetna insurance and they said yes so I scheduled an appointment. Got out of work, went early to fill out paperwork then showed insurance card and they said we don’t accept this type of aetna insurance. …

  67. Dakota eye care is amazing. They treated my very nervous 4 year old and she left smiling! They even hunted down a medication she needed by calling every pharmacy in the city. Highly recommend!

  68. Dr. Matt and Dr. Rachel are wonderful! The staff is friendly and I never feel pressured to get my glasses there. I can take my prescription anywhere I want. Highly recommend Dakota Eye Care Associates

  69. The people I have interacted with at this group are, from the front desk through each of the clinical staff and doctors, caring, considerate and knowledgeable. My questions and concerns have, at every appointment, been promptly and …

  70. Everyone is friendly and caring at Dakota Eye Clinic. Dr Matt Hennen is an excellent optometrist! Jose is a great optician. He’ll help you select frames, lenses and fit them perfectly to your face! I drive 20 miles each way to work with this great team. I strongly recommend Dakota Eye Care!

  71. Making appointments is fast and easy. Email confirmations and reminders. My tech, Keioone (not sure of spelling) was kind, delightful, and extremely professional! Dr. F. Was thorough and explained test results to me. Optician, Mike, was …

  72. Dr. Rachel and her staff were so very kind. I would suggest Dakota Eye if you are looking for a great and knowledgeable group. I did have a wait to get called back, but she took her time explaining things to me about my different options. …

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