DATCU Credit Union

DATCU Credit Union

DATCU in Texas offers great rates on home and auto loans plus credit card rewards. Become a member today and open a free checking account. … See more

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DATCU Credit Union Contact Details

DATCU Credit Union Reviews ( 24 )

  1. There’s maybe one exception but otherwise the customer service here is like interacting with a computer, cyborg.
    Every single employee and manager needs people training.

  2. Went there today to get change worth $200.. I was told I need to have a business account in order to get change for $200 because they need to keep change in stock for their business account holder.. i always used to get change from them and …

  3. Everyone at this branch is professional and courteous. Always helpful and informative. Anyone on here complaining probably brought the issue in the door with them.

  4. Went up to payoff of old account (an account I had in college 10 years or so ago) and was told I’d only have a savings account due to it being so old. I asked if I’d get a card or some way to make purchases with it. They said yes. I asked …

  5. Went to this bank to purchase a car from an individual. Asked them to notarize a bill of sale and the lady refused to do so. Said she was a notary but would not help. Banks need to remember they are in the customer service industry. Would I …

  6. I don’t live in Denton so I called needing help with several things. I talked with two people who were both extremely helpful. They were both very friendly. Even through the phone, I could feel their smiles as they answered my …

  7. Fantastic bank
    Beats being underneath the thumb of Chase or Bank of America
    Pleased with everything from security to customer service. Could live without some of the interest rates, but a bank has to get by as well 😛
    Lol

  8. Worst credit union I have ever done business with. Agent are sloppy with paperwork and I have had to call 5 times to practically beg them to take a payment out for my auto loan since the agent messed up my ach payment paperwork 3 times.

  9. Declined transactions when your balance shows to be available regardless of the pending charges. The after hour line goes to a third party of incredibly unhelpful and rude staff who resort to “that’s all the information I have, you need to …

  10. Regina and Andrew were insanely helpful and this was the easiest banking experience I have ever had. Opened a checking and savings account in about 10 minutes and my debit card was ready for me to take right then!

  11. I have given them two shots at having my business. Once for simple account, and then again for a trust account. Hell not earning it because you walk in and give it to them. Their internal policies are just plain silly dumb. Simply opening …

  12. Been a member for YEARS. It’s gone downhill, hard…
    The customer Svc is alright but they never have answers for issues such as ACH transfers from employers to our accounts. I have a pay stub and no deposit even …

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