Unfortunately the best option in cheney. In the past 3 days it has shut down for about 5 minutes every other hour. In past months this has continued to happen.
Wifi is constantly going out at random times. Have replaced router twice now. Limited options with internet and cable, but wouldn’t recommend this facilities services.
Front guy was a little off putting in the beginning a bit we got the product and service we needed. Interest at 25 gigs seems to run fast enough for us.
It is very good internet and on average I only have about 20 ping and every once and a while it wile crash for 5 min but it will get up and running again
I have Internet and it is great- very fast. I have accounts with Centurylink( horrible Internet, non existent customer service) and comcast (ok Internet- very expensive!).
They are very sensitive how you speak to them. You won’t know this at first they spring it on you with confusion or disgust or an snap order to change your tone if you are louder than they want. Never been spoken to in this way as someone who tries to support local business. It was bizarre.This was a big mistake.
My internet keeps going out and no one answers the phone half the time. We lost internet all day yestersay and it just went out again. Not a single good internet company in cheney..
these idiots print on the bill you have until the 25th of the month to pay and they shut you off way before. and they do it right before they close for the day so you are completely screwed. this is shoddy business at its finest. what a bunch of incompetent morons
I absolutely hate my service with these people. False advertising, saying I’d have 10 Meg and when I got it tested because it is so slow, I have less than 1. Uugg, no matter when you call it’s always something…updating systems, a sat is down, blah blah blah. Switching as soon as possible.
After moving home and switching from Comcast, I was thrilled with the excellent customer service. The internet is much faster and more consistent, and it’s nice to be able to speak with a human!
Not reliable, internet goes out frequently. Prices are too high for such low quality internet. Don’t recommend to anyone, save your money and go with Century Link
Tried to call for a modem reset. The response was basically “can’t do it, I’m a retard” When I asked if they were basically a distributor for a company like quest or Comcast, they just said “can’t tell you that” pointless.
Great staff, nice communication. I was a first time client and they explained everything in simple, straightforward terms. Easy installation, and reactive response to any issues that could come up.
Internet speeds and ping/latency is extremely poor. We’re paying for 25down/2.5up and in the evening barely get 1 up or down in the evenings, with 6000ms pings. Customer service always blames this on our router.
Pain.
This is the one word that sums up Davis Communications. If you are looking to lose connection at least once an hour while at the same time overpaying for slow Internet, this is a great option for you! 🙂
For a small town your options are here and CenturyLink. I very much prefer DCI first off they have decent speeds available. And if there’s a problem with their service they fix it pretty quickly.
Uuugg…. I hate this internet service. You never get what you pay for, why hasn’t someone sued for not getting what we pay for. Also…I’m trying to start a petition for Xfinity, they said if I could get 150 plus signatures they would look into opening up in Cheney.
Have been trying to pay my bill the last 2 days since online says your open but your not according to your recording. Not customer friendly and if your going to be closed for the holidays you need to update Google or notify your customers.
Davis controls a monopoly in Cheney and won’t allow Comcast. If Comcast we’re here, Davis would actually have to start delivering their service the way it is supposed to be. Go with Century Link until Comcast arrives.
So if you get dci, don’t pay ahead, they will always tell you you are in arrears even when you paid 2 months ahead with your stimulus money. So either the office guy stole my money, or the company lied
Best internet here in cheney!! It has small business store here.. but they use aux for the internet which is the best way to get Internet ! I pay 60$ for 4k quality my internets good n fast and reliable way better then century link
One little 5 minute thunderstorm and the internet it still out 3 hours and counting. I’ve pretty much had it with this provider. I hope something better comes to Cheney soon and puts this company out of business.
If zero was allowed it would be. WORST INTERNET PROVIDER ON PLANET 1st WORLD EARTH. If the wind picks up no internet, if a train is to loud, no internet, if it rains too hard no Internet for at least 16 hrs. If you call they pretend like …
Don’t get Internet from them!! Had Davis Communications for over 2 years now. They are terrible and the Internet is always going out or slow even though I supposedly get “50 mbps”. It is finals week and we haven’t had Internet for over 20 hours, and no one will ever call back when I call their after hours line.
This place has to be the biggest joke in Washington. The tech thats been to my house has band aided shut 3 different times just to have the problem arise again. Now I’ve called the office and answered and hung up on. What kind of a business are you guys running? Has to be some sort of practical joke on the residence of this town.
We had the 2nd Tier Wifi and it was really good. Had some connection issues randomly around 6 -8pm sometimes on weekends, but overall great experience.
We pay for 25 Megabit/Second and this is what Ive consistently been getting the past 3 days. Oh and good luck getting any customer service, instead you get a snarky response somehow blaming their company’s issues on you. Trying to survive …
Davis Communications has been serving our residents for years! We highly recommend this company for their customer service. Their friendly and knowledgeable staff make anyone feel at home!
The prices are extremely high for what you get. The internet goes out anytime the wind blows. It has gone out at least 4 times today. Why they don’t have xfinity here yet is mind blowing.
Davis Communications is seriously THE WORST company you could go with. The internet and cable goes out ALL THE TIME. Customer service is terrible. I’m sitting here with no cable and no internet AGAIN for the third time this week even after …
Not going back. My cell phone gets better ping in games plus its 50meg instead of 10 for 49.99 . i pay 45 even for cellular with unlimited data. At the time of writing im at 311gb. Do the math..
Your service consistantly cuts off half an hour after your office closes for the night, making it seem like you turn the server off when you lock up. You’re probably not that stupid, but whatever you’re doing it has the same effect. Don’t …
They don’t deserve your money. Between terrible service, poor internet quality, and inability to remedy the problems, you’ll be much better off finding another internet provider. If for some reason you can’t, hopefully you have some other means of accessing the internet, because good luck working with this terrible business.
DCI is terrible!!!! Way too expensive for having no internet connection. Never answer the phone and when they do it’s something “on your end” that’s the problem. Told us that our BRAND NEW router was the problem and of course it wasn’t. I …
Their service is not reliable and unusually expensive. The worst part is that if you do have a problem there’s no one you can talk to. All their phone traffic goes to a national call center and the call center lies to you. If you want an …
Literally the worst customer service known to mankind. Usually I call and get a lady who doesn’t know much and cant help with any internet issues you may have… but this time, I Called 12 times over the course of 3 days, during regular …
THese people are amazing, I have great experience with their customer service. In my experience they have bent over backward to ensure that I have the best service I can receive, at a completley fair price. Truly will miss these guys when I …
My internet has cut out about 10 times in the past week thanks to Davis. They are extremely expensive, having to pay over $100 for just 100megs. I was able to get 150megs in Spokane for $70.
You guys really make it difficult during the day to work from home when your always resetting or the internet goes down. Why not reset in the middle of the night instead of the middle of the workday. Im thinking about going back to Centurylink since its the only other option in this town.
Terrible wifi. Always cuts out and kicks me out of games. I can be running fine with no lags, and then all of a sudden I’m disconnected from wifi. It’s done this for over a year, and they don’t do anything to help. Very bad I would give -5 stars if I could
Would give a zero if I could. Been having issues for the past month with daily outages. Tried calling them because they are open till 5pm and it is only 3:30 and got a message that if having internet issues to call back when they are open …
I have never lived anywhere that the only choice of cable is a sub-standard cable company such as Davis. I do not understand how your company can offer such a poor quality service but still charge close to the same amount as Comcast. You …
This is by far the worst internet service I have had in my life. I had better internet in a remote Alaskan setting actually which speaks to how poor this provider is. Internet routinely cuts out at least once an hour sometimes more
Although I’ve had problems with my internet line over the years, their customer service is just superb.
I tried a different carrier and it was an absolute disaster. Not only was their service pathetic but their customer service was absolutely horrible.
Davis is great.
I’ve lived in Cheney for 3 years now and it seems like my internet gets worse and worse every year. I pay for $69.95/ month to have my internet die 2-3 times a day. Find somebody else if you are a student or on the WiFi a lot at home.
Davis Communications (Address: 1920 4th St, Cheney, WA 99004) is refusing service to my home. They have only chose to do so AFTER I paid what I owed them. Please understand, my current residence I cannot use any other service. Meaning, …
Over charging for very slow speeds. Unreliable. Davis and CenturyLink have a monopoly on Cheney and charge whatever they want! I’m paying about $60 for 10 mbps internet… I should be getting 100 mbps for that price!! There’s no options, so …
Only putting 1 star because its required. I have no issues with the actual internet itself. Calling these people on the other hand… you call you ask for help to pay your bill, they send a “message” to the office to call you back. I called …
I don’t understand many of the other reviewers, maybe it’s the area they live in. DCI is one of many choices in our neighborhood, of which we’ve tried every option out there, and Davis wins by a LONG shot. They have the fastest download …
This place is trash. Anything weather happens all internet dies. Prices are outrageous and the internet speed is never what they say it is.. when you go and try and complain they will just say well it says “up too” this speed.. they’re trolling everyone in this town and don’t let them do this to you
Everyone is very respectful and willing to handle issues. Internet is pricey but better than centruy offering 10mb. Easy to talk to company and recommend to anyone who streams.
This company is terrible. Unreliable internet. It slows down oftentimes. They also disconnect your internet before the bill due date. Without any warning. Just before they close, thus making it impossible to get it reconnected until the …
First off a lot of these people in here don’t know how Internet works. I pay for speeds up to 50mbps, those speeds are only achievable if the site I am downloading from is uploading the content that fast. …
I had to turn the data on my phone on to even load this page. I’ve been with Davis for almost 4 years now, giving them a chance; however, this company still has horrible service. If it rains, snow, or even a breeze, my internet will go out. …
Works great at my apartment near EWU. I thought I would need to schedule a time for a tech to come out, but apparently they had already serviced my unit a few years ago. They gave me a modem on the spot that I simply hooked up myself. I was pleasantly surprised to have internet that same day. Best experience I’ve had with an ISP.
Speeds are always so inconsistent, ridiculously slow and there are outages all the time. The router I bought from them is also absolute garbage, so if you must use them, do NOT buy the router they sell. I definitely wouldn’t recommend them, …
Fine when it works, but that’s only like 70 percent of the time. Internet frequently slows to a halt or turns off completely, but living in Cheney you basically have no other choice. Stupidly overpriced. …
The worst internet provider in cheney. Bad thing about cheney is that you are limited to internet providers anyway, but the service from Davis is a complete headache. I pay $130 a month for internet that goes out consistently. This company …
This company is a joke. Worst customer service in the telecommunications field I have ever experienced. If you have issues with your internet other than mon-fri 9-4, then you are screwed. And it happens A LOT. To those customers who keep …
Extremely disappointed in the service. They are outrageously priced and the service is spotty. I would be willing to overlook some of the speed and connectivity issues if they were priced less, but $90 for 50 Mbps is absolutely ridiculous. I would go with any other company for internet, but unfortunately, they are the only option.
Great customer service and good internet service. Speed is adequate and while there are outages, they are infrequent and usually short duration. Pretty good for a rural town ISP. Price is a little steep but service and internet quality are well worth it compared to C-link out in Cheney.
I wish I could give this company zero stars, they refuse to invest in their own company, they refuse to pay to fix their outdated lines. Customer service hours are a joke considering no one ever answers, then when its after 6 they have no …
I called the company for support on why my internet wasn’t working. The guy who answered asked me what the lights on the modem look like. I respond all the lights are a solid color and seem to be on. He replies then there is nothing I can really do to help you. Would not recommend I plan on switching back to xfinity
Just adding one more to the sea of negative reviews. Worst customer service that I have ever dealt with. Currently dealing with a 4 hour outage that was apparently planned, but they never thought to notify their customers of. Not to mention …
I have lived in Cheney for 2 years. I have lived across the street from this place for 2 years. I get internet that makes Century link look good. I pay double what Comcast would charge in Spokane for for the same speed. I reset my router 3 …
Poor customer service, unreliable and slow internet, and over priced. If they had any competition at all they’d be out of business. Most Cheney residents have no choice but to get bent over by DCI.
I have never a problem with my internet. I pay for 25 mg and I consistently run 25 mg with only 1 at the most 2 outages a year lasting no more than 20 min. I am not a college student, I am a full time permanent home owning resident and can …
I pay 109$ for 75 MBPS, the 2nd best that they can offer; Yet it is still garbage. The internet resets several times throughout the day and night. I cannot go more than 3 days without internet restarts. …
Honestly probably the worst internet provider that I’ve ever had. I pay for the fastest available and it doesn’t run above 10 Mbps download or upload. Called and they came out to service it. They said it was the router so I got a new …
I wish I could give a better review. Unfortunately, from the three years that I have used their service I have been less than satisfied. I constantly lose internet connections and when I call customer service, they are unable to help. It’s …
DCI is the absolute worst internet provider I’ve ever had, and I’ve been screamed at by a frontier customer service rep.
I pay almost $100 a month for internet here yet every single day it has an outage, usually a few times and for 20 minutes to 2 hours.
0 STARS! Worst internet experience ever! Sometimes WiFi just wouldn’t work, sometimes would randomly stop mid movie, homework assignment, song, game, or FINAL. If you are a college student living at Eastern get Century Link or bail on …
I spend all day at work just to come home to internet being down. It happens way more often than it should. I pay $90 a month for 50mbps, which I understand is the “up to” plan, but I should never be at .17mbps DOWNLOAD. The prices are way …
Would give 0 stars if possible. Internet connection is always out and I pay for 75mb download speed and rarely get over 10mb. Most of the time it’s at 100 kbs which won’t let any device connect. I have called the store and they say there is …
Ridiculous prices for the worst service around. Due to exclusivity of service, they’re essentially the only real option in may parts of Cheney; Despite Comcast offering double the speeds for half the price just blocks away. …
Im paying $70 a month for 25mbps. For the last week I’ve been getting less than a tenth on that. I’m currently getting 290kbps. I’m not paying for this excuse for “service”. It took 45 seconds to load the Google homepage. …
I wish I could give 0 stars. Davis is the epitome of why monopolies are terrible. I pay $130 / month for unreliable internet and terrible customer service. But what choice do I have for fast internet? Details: …
This place of awful, the only reason we use their service is because they are the only service in town that offers over 5mbps. They don’t answer emails, even if there is an urgent issue, and when the power went out, they put up on their …
Had this internet about 7 years ago and had hoped they improved, but the internet and the customer service is the same. Internet has been down for the last 3 days and can’t seem to get anyone to pick up the phone. Most likely they will say …
The service has always been bad but it’s been atrocious this past few months. Been with them for over 3 years now and paying $90 a month for internet that is at this point guaranteed to crash multiple times a day is ridiculous. …
Seriously the worst ISP I have ever used or even heard of. Internet goes out daily, including during work hours. You will pay more than people pay for fiber to get 100Mbps, which in my experience has never passed 70 down. Sign up for …
Not much to say, to be honest. Their speeds are decent, but many people lose their connection to the internet on a daily basis. Which is unfortunate, being that they are one of the only providers to small towns in the area. If they could improve our fix this flaw in their network, they would be a fantastic ISP.
Great price for 1000mb(1gb) download speed. Switched from century link that was 30mb for almost the same price. Always answer the phone and willing to help out!
Screw Davis horrible customer service horrible connection speeds and 40 bucks more expensive than their new competitor in my city. Needless to say if your thinking about using them as your ISP DONT CenturyLink in their home town of Cheney Wa. Is offering 900 more megabytes per second for 40 dollars cheaper your welcome. 🤔 …
I have been with Davis Communication for over a year now, if they didn’t have the fastest speeds available for my home, I would avoid this company like the plague. They are nice people from my experience, but good customer service only goes …
My girlfriend and I have had Davis for about 8 months now, and the overall service has been… alright. We currently pay for 100mbps internet speeds and nothing else, and it’s around $150 a month, which is on the spendy side. I’m happy to …
I’ve been using Davis for the last 6 years I’ve been in Cheney and never really had any problems. Yeah it will occasionally go out or slows down during busy hours but that is just how things go sometimes and it’s not always perfect. People …
So so service , overpriced for sure only one tv working with cable all 4 set up when we moved in. Also internet charges are off the rail!!! But most of us in Cheney have no other choice if you have gamers 312.07 a month for 1 tv and internet broadband is almost as bad as CenturyLink
The quality of the service is so-so, but so is every other provider in this town. Infrastructure is antique. The woman in the office is super nice and they are timely with service
My internet very rarely goes down and is, by far, the fastest you can get in my area (100Mbs). My only gripe is the price, paying roughly twice what I paid for the same speed on the east coast. Had to switch from the terrible Centurylink (always down, 1/10th the speed, zero customer service).
Yo this 3rd party internet is trash. I upgraded as soon as I found an alternative. Switched to T-Mobile Internet for $50/mo with triple the speed compared to Davis’s 25mg for $70/mo. Oh yeah, and I only got 3mg out of the 25mg the whole …
I’m very happy with DCI. They came out quickly to set everything up and were very patient with my questions. The price is great and I was impressed at how honest they were when I requested to bump up my service. I have a house of gamers and …
I have NO problems with Davis Communications internet in Cheney. Especially since they changed the feed to Eastern. I have 50Mb down and 10 up, very, minimal disruptions and good service when I call
I would, and have,recommended them.
Paying for a 1gb plan to have a connection of 300-1000ms to google is not really the best. If you do not know anything about internet honestly just get CenturyLink, because at least they don’t do the work to say your internet is fast when it is actually worse than the 4mb/s hotspot I have to use to type this.
If you like to pay $89.95 for anywhere between 5mg-25mg of internet then this is for you. We are astonished when we get anywhere close to 35. We pay for 50mg. Nearly $2 a megabyte. Seems like they charge you as much as possible for bad …
Cheap. Won’t change plans and will upgrade you without your knowledge. Tried calling with my issue and they said “nope don’t see that” lol no guidance, no other option other than to cancel. Internet is constantly out. Cheney needs a new …
When the internet is connected it’s okay. As of writing this my speed is 89mbps download and 21.7mbps upload (I’m paying for 100mbps)Over priced in my opinion but in a Cheney it’s going to be the best you can do. BUT…… the problem is the …
The only thing worse than the consistent slow(never seen more than 10mbs) internet is their customer service. They use an answering service and the people who answer claim someone will call. In the two years I’ve had them I’ve called at …
Very over-priced, and the connection is horrible. Internet disconnects regularly. Called Davis for troubleshooting/help… they made sure our modem was connected and then said that’s all we can do (which was no help whatsoever). All other …
(Translated by Google) good shit!
(Original)
좋아엿!
(Translated by Google) what are you doing human
(Original)
뭐하는짓입니까 휴먼
Do the roar.
Very very very bad
Stay away please.
Great people an service
Small local cable Co.
Very slow connection
Bad customer service
Super people
They are pricey
stopped in to make a sales call
Great internet for the price
The worst service I have ever had ..
Internet service is not very reliable
Best people ever
Have constant issues with internet!
Worst customer service. Slow and expensive
Very Friendly, Great Service!
Nice 👍 people nice workers. …
Great company an awesome people to communicate with
Scam intermet do not choose them
you want to be a retard? choose this place for your internet!
Cuts out every day multiple times
The worst company I have ever dealt with.
Best option in cheney. Pretty much only option in cheney.
very slow internet, and high prices for nothing.
Loses connection and lags on a daily basis.
There internet always stop suddenly and slow and expensive
Worst internet company I have ever worked with.
Gotta love a company with my same name and good service!
Helpful kind and if you pay your bill in store you are in and out
Great services very friendly staff
I have never had a problem with this company. I would recommend it highly.
Trying to watch playoff football and we completely lose internet connections… Nice…………
Slow and inconsistent service. Closed on weekends. When your internet goes out, good luck.
My second time sighed up for the internet and I was and am very satisfied with their services.
Local Cheney business. Was a subscriber, now a user of CenturyLink internet.
Davis Comm is a very decent internet provider. The prices are too high though
I hate Davis!!! All we see is “To Be Announced” WiFi is TERRIBLE!! Don’t go with this company!! Canceling service this week!!🤬🤬🤬🤬🤬 …
I think they shut off their phone. Another outage and nothing but a machine that says call another number… but no one picks that up
Nothing but issues. Customer service line is non existent. Can never talk to someone. Constant connection issues.
Overpaying for terrible internet connection don’t recommend. You can’t communicate with them after 3 pm. Makes no sense.
4 days no internet, glad I pay for overpriced service with no support.
Internet started acting really slow and trashy about 5 weeks ago. Have contacted customer service twice and still hasn’t been fixed.
Worst internet company, I’m paying for 50 Mbps and I’m only getting 30 Mbps. Don’t waste your money.
10x the speed of CenturyLink connection (when Centurylink service wasn’t down).
Speeds are inconsistent sometimes, but still the service is way better than centurylink on every level.
It’s bad. It’s really really bad. I don’t know what to tell you, it’s just bad.
Ptera just offered me
[100mbps for $45]
[250mbps for $65] …
Worst internet provider that you can deal with for so many reasons. Over priced / bad & slow service……
Customer service is rude and reluctant. Speeds are far from advertised. Only bright side is that they’re month to month.
Do not waste your time or money
Cuts off, but atleast I can kinda stream and we can both hand together. Can’t wait to move started for better internet.
Internet randomly dies and won’t start back up for god only knows how long. Trash company that doesn’t provide the quality you pay for.
Every single day I have issues where I disconnect. By far the worst internet out there, unfortunately it’s the only option.
The worst internet provider I’ve ever had. Honestly surprised I can even post this review.
This new box with the 3 blue LEDs works great it’s fast at streaming no skipping here music and videos are like fast TV thank you DCI
Small town and I love it
If I had a dollar for every time my internet cut out from this terrible company I’d move somewhere that offered better internet
Been with this service 2 yrs and never had such horrible service. Constantly losing connection, but they really don’t care as there is no competition!
Unfortunately the best option in cheney. In the past 3 days it has shut down for about 5 minutes every other hour. In past months this has continued to happen.
I pay $90 a month for 1.6 MBPS Download and I know I’m not the only one. Where does that money go, ping pong table at the office? Vending machines?
I’m paying $130 for 100mbps, and the speed right now is 0.24mbps for almost 6 hours
Incredibly disappointing. Moving areas in order to find a decent isp. Goes out very regularly.
Wifi is constantly going out at random times. Have replaced router twice now. Limited options with internet and cable, but wouldn’t recommend this facilities services.
Second time in two days that my internet gave out. Why pay 70 dollars a month when you don’t get the service that you payed for.
Front guy was a little off putting in the beginning a bit we got the product and service we needed. Interest at 25 gigs seems to run fast enough for us.
It is very good internet and on average I only have about 20 ping and every once and a while it wile crash for 5 min but it will get up and running again
I have Internet and it is great- very fast. I have accounts with Centurylink( horrible Internet, non existent customer service) and comcast (ok Internet- very expensive!).
They are very sensitive how you speak to them. You won’t know this at first they spring it on you with confusion or disgust or an snap order to change your tone if you are louder than they want. Never been spoken to in this way as someone who tries to support local business. It was bizarre.This was a big mistake.
Very unreliable service, slow, and overpriced. Just got centurylink for 30 bucks cheaper and 10x the speed.
My internet keeps going out and no one answers the phone half the time. We lost internet all day yestersay and it just went out again. Not a single good internet company in cheney..
these idiots print on the bill you have until the 25th of the month to pay and they shut you off way before. and they do it right before they close for the day so you are completely screwed. this is shoddy business at its finest. what a bunch of incompetent morons
I absolutely hate my service with these people. False advertising, saying I’d have 10 Meg and when I got it tested because it is so slow, I have less than 1. Uugg, no matter when you call it’s always something…updating systems, a sat is down, blah blah blah. Switching as soon as possible.
Any change in the weather destroys all internet connection. Someone get Xfinity out here ASAP.
If I could give 0 stars I would. $90 for slow internet. Always cuts out. Not reliable at all.
After moving home and switching from Comcast, I was thrilled with the excellent customer service. The internet is much faster and more consistent, and it’s nice to be able to speak with a human!
Not reliable, internet goes out frequently. Prices are too high for such low quality internet. Don’t recommend to anyone, save your money and go with Century Link
Tried to call for a modem reset. The response was basically “can’t do it, I’m a retard” When I asked if they were basically a distributor for a company like quest or Comcast, they just said “can’t tell you that” pointless.
Great staff, nice communication. I was a first time client and they explained everything in simple, straightforward terms. Easy installation, and reactive response to any issues that could come up.
Internet speeds and ping/latency is extremely poor. We’re paying for 25down/2.5up and in the evening barely get 1 up or down in the evenings, with 6000ms pings. Customer service always blames this on our router.
Pain.
This is the one word that sums up Davis Communications. If you are looking to lose connection at least once an hour while at the same time overpaying for slow Internet, this is a great option for you! 🙂
Internet outage is rather a norm than an exception. You will never get a download speed you are paying for. Avoid it. …
For a small town your options are here and CenturyLink. I very much prefer DCI first off they have decent speeds available. And if there’s a problem with their service they fix it pretty quickly.
Uuugg…. I hate this internet service. You never get what you pay for, why hasn’t someone sued for not getting what we pay for. Also…I’m trying to start a petition for Xfinity, they said if I could get 150 plus signatures they would look into opening up in Cheney.
Have been trying to pay my bill the last 2 days since online says your open but your not according to your recording. Not customer friendly and if your going to be closed for the holidays you need to update Google or notify your customers.
Davis controls a monopoly in Cheney and won’t allow Comcast. If Comcast we’re here, Davis would actually have to start delivering their service the way it is supposed to be. Go with Century Link until Comcast arrives.
So if you get dci, don’t pay ahead, they will always tell you you are in arrears even when you paid 2 months ahead with your stimulus money. So either the office guy stole my money, or the company lied
Best internet here in cheney!! It has small business store here.. but they use aux for the internet which is the best way to get Internet ! I pay 60$ for 4k quality my internets good n fast and reliable way better then century link
One little 5 minute thunderstorm and the internet it still out 3 hours and counting. I’ve pretty much had it with this provider. I hope something better comes to Cheney soon and puts this company out of business.
If zero was allowed it would be. WORST INTERNET PROVIDER ON PLANET 1st WORLD EARTH. If the wind picks up no internet, if a train is to loud, no internet, if it rains too hard no Internet for at least 16 hrs. If you call they pretend like …
Don’t get Internet from them!! Had Davis Communications for over 2 years now. They are terrible and the Internet is always going out or slow even though I supposedly get “50 mbps”. It is finals week and we haven’t had Internet for over 20 hours, and no one will ever call back when I call their after hours line.
This place has to be the biggest joke in Washington. The tech thats been to my house has band aided shut 3 different times just to have the problem arise again. Now I’ve called the office and answered and hung up on. What kind of a business are you guys running? Has to be some sort of practical joke on the residence of this town.
We had the 2nd Tier Wifi and it was really good. Had some connection issues randomly around 6 -8pm sometimes on weekends, but overall great experience.
We pay for 25 Megabit/Second and this is what Ive consistently been getting the past 3 days. Oh and good luck getting any customer service, instead you get a snarky response somehow blaming their company’s issues on you. Trying to survive …
Davis Communications has been serving our residents for years! We highly recommend this company for their customer service. Their friendly and knowledgeable staff make anyone feel at home!
The prices are extremely high for what you get. The internet goes out anytime the wind blows. It has gone out at least 4 times today. Why they don’t have xfinity here yet is mind blowing.
Davis Communications is seriously THE WORST company you could go with. The internet and cable goes out ALL THE TIME. Customer service is terrible. I’m sitting here with no cable and no internet AGAIN for the third time this week even after …
Not going back. My cell phone gets better ping in games plus its 50meg instead of 10 for 49.99 . i pay 45 even for cellular with unlimited data. At the time of writing im at 311gb. Do the math..
Your service consistantly cuts off half an hour after your office closes for the night, making it seem like you turn the server off when you lock up. You’re probably not that stupid, but whatever you’re doing it has the same effect. Don’t …
They don’t deserve your money. Between terrible service, poor internet quality, and inability to remedy the problems, you’ll be much better off finding another internet provider. If for some reason you can’t, hopefully you have some other means of accessing the internet, because good luck working with this terrible business.
DCI is terrible!!!! Way too expensive for having no internet connection. Never answer the phone and when they do it’s something “on your end” that’s the problem. Told us that our BRAND NEW router was the problem and of course it wasn’t. I …
Their service is not reliable and unusually expensive. The worst part is that if you do have a problem there’s no one you can talk to. All their phone traffic goes to a national call center and the call center lies to you. If you want an …
Literally the worst customer service known to mankind. Usually I call and get a lady who doesn’t know much and cant help with any internet issues you may have… but this time, I Called 12 times over the course of 3 days, during regular …
THese people are amazing, I have great experience with their customer service. In my experience they have bent over backward to ensure that I have the best service I can receive, at a completley fair price. Truly will miss these guys when I …
My internet has cut out about 10 times in the past week thanks to Davis. They are extremely expensive, having to pay over $100 for just 100megs. I was able to get 150megs in Spokane for $70.
You guys really make it difficult during the day to work from home when your always resetting or the internet goes down. Why not reset in the middle of the night instead of the middle of the workday. Im thinking about going back to Centurylink since its the only other option in this town.
Terrible wifi. Always cuts out and kicks me out of games. I can be running fine with no lags, and then all of a sudden I’m disconnected from wifi. It’s done this for over a year, and they don’t do anything to help. Very bad I would give -5 stars if I could
Would give a zero if I could. Been having issues for the past month with daily outages. Tried calling them because they are open till 5pm and it is only 3:30 and got a message that if having internet issues to call back when they are open …
I have never lived anywhere that the only choice of cable is a sub-standard cable company such as Davis. I do not understand how your company can offer such a poor quality service but still charge close to the same amount as Comcast. You …
Find some friends and invest in a VPN!
Davis will throttle your speeds you’re paying for after their hours of …
This is by far the worst internet service I have had in my life. I had better internet in a remote Alaskan setting actually which speaks to how poor this provider is. Internet routinely cuts out at least once an hour sometimes more
Although I’ve had problems with my internet line over the years, their customer service is just superb.
I tried a different carrier and it was an absolute disaster. Not only was their service pathetic but their customer service was absolutely horrible.
Davis is great.
I’ve lived in Cheney for 3 years now and it seems like my internet gets worse and worse every year. I pay for $69.95/ month to have my internet die 2-3 times a day. Find somebody else if you are a student or on the WiFi a lot at home.
Davis Communications (Address: 1920 4th St, Cheney, WA 99004) is refusing service to my home. They have only chose to do so AFTER I paid what I owed them. Please understand, my current residence I cannot use any other service. Meaning, …
Over charging for very slow speeds. Unreliable. Davis and CenturyLink have a monopoly on Cheney and charge whatever they want! I’m paying about $60 for 10 mbps internet… I should be getting 100 mbps for that price!! There’s no options, so …
Wifi is trash, wifi is currently out as i type this review⬇️🙅 …
Only putting 1 star because its required. I have no issues with the actual internet itself. Calling these people on the other hand… you call you ask for help to pay your bill, they send a “message” to the office to call you back. I called …
I don’t understand many of the other reviewers, maybe it’s the area they live in. DCI is one of many choices in our neighborhood, of which we’ve tried every option out there, and Davis wins by a LONG shot. They have the fastest download …
This place is trash. Anything weather happens all internet dies. Prices are outrageous and the internet speed is never what they say it is.. when you go and try and complain they will just say well it says “up too” this speed.. they’re trolling everyone in this town and don’t let them do this to you
Everyone is very respectful and willing to handle issues. Internet is pricey but better than centruy offering 10mb. Easy to talk to company and recommend to anyone who streams.
If I could choose zero stars I would.
Worst internet I’ve ever experienced & I’m from a very small town with little to …
This company is terrible. Unreliable internet. It slows down oftentimes. They also disconnect your internet before the bill due date. Without any warning. Just before they close, thus making it impossible to get it reconnected until the …
First off a lot of these people in here don’t know how Internet works. I pay for speeds up to 50mbps, those speeds are only achievable if the site I am downloading from is uploading the content that fast. …
I had to turn the data on my phone on to even load this page. I’ve been with Davis for almost 4 years now, giving them a chance; however, this company still has horrible service. If it rains, snow, or even a breeze, my internet will go out. …
Works great at my apartment near EWU. I thought I would need to schedule a time for a tech to come out, but apparently they had already serviced my unit a few years ago. They gave me a modem on the spot that I simply hooked up myself. I was pleasantly surprised to have internet that same day. Best experience I’ve had with an ISP.
Speeds are always so inconsistent, ridiculously slow and there are outages all the time. The router I bought from them is also absolute garbage, so if you must use them, do NOT buy the router they sell. I definitely wouldn’t recommend them, …
Fine when it works, but that’s only like 70 percent of the time. Internet frequently slows to a halt or turns off completely, but living in Cheney you basically have no other choice. Stupidly overpriced. …
The worst internet provider in cheney. Bad thing about cheney is that you are limited to internet providers anyway, but the service from Davis is a complete headache. I pay $130 a month for internet that goes out consistently. This company …
This company is a joke. Worst customer service in the telecommunications field I have ever experienced. If you have issues with your internet other than mon-fri 9-4, then you are screwed. And it happens A LOT. To those customers who keep …
Extremely disappointed in the service. They are outrageously priced and the service is spotty. I would be willing to overlook some of the speed and connectivity issues if they were priced less, but $90 for 50 Mbps is absolutely ridiculous. I would go with any other company for internet, but unfortunately, they are the only option.
Great customer service and good internet service. Speed is adequate and while there are outages, they are infrequent and usually short duration. Pretty good for a rural town ISP. Price is a little steep but service and internet quality are well worth it compared to C-link out in Cheney.
I wish I could give this company zero stars, they refuse to invest in their own company, they refuse to pay to fix their outdated lines. Customer service hours are a joke considering no one ever answers, then when its after 6 they have no …
I called the company for support on why my internet wasn’t working. The guy who answered asked me what the lights on the modem look like. I respond all the lights are a solid color and seem to be on. He replies then there is nothing I can really do to help you. Would not recommend I plan on switching back to xfinity
Just adding one more to the sea of negative reviews. Worst customer service that I have ever dealt with. Currently dealing with a 4 hour outage that was apparently planned, but they never thought to notify their customers of. Not to mention …
I have lived in Cheney for 2 years. I have lived across the street from this place for 2 years. I get internet that makes Century link look good. I pay double what Comcast would charge in Spokane for for the same speed. I reset my router 3 …
Poor customer service, unreliable and slow internet, and over priced. If they had any competition at all they’d be out of business. Most Cheney residents have no choice but to get bent over by DCI.
I have never a problem with my internet. I pay for 25 mg and I consistently run 25 mg with only 1 at the most 2 outages a year lasting no more than 20 min. I am not a college student, I am a full time permanent home owning resident and can …
Not great, but it is tough to get higher speeds. Once a decent competitor is in my area I’ll be switching. To expensive + not reliable
I pay 109$ for 75 MBPS, the 2nd best that they can offer; Yet it is still garbage. The internet resets several times throughout the day and night. I cannot go more than 3 days without internet restarts. …
Honestly probably the worst internet provider that I’ve ever had. I pay for the fastest available and it doesn’t run above 10 Mbps download or upload. Called and they came out to service it. They said it was the router so I got a new …
I recently moved into Cheney, and the only internet providers that I can see are Century Link and Davis Cable. Both have really bad reviews online. …
I wish I could give a better review. Unfortunately, from the three years that I have used their service I have been less than satisfied. I constantly lose internet connections and when I call customer service, they are unable to help. It’s …
DCI is the absolute worst internet provider I’ve ever had, and I’ve been screamed at by a frontier customer service rep.
I pay almost $100 a month for internet here yet every single day it has an outage, usually a few times and for 20 minutes to 2 hours.
0 STARS! Worst internet experience ever! Sometimes WiFi just wouldn’t work, sometimes would randomly stop mid movie, homework assignment, song, game, or FINAL. If you are a college student living at Eastern get Century Link or bail on …
I spend all day at work just to come home to internet being down. It happens way more often than it should. I pay $90 a month for 50mbps, which I understand is the “up to” plan, but I should never be at .17mbps DOWNLOAD. The prices are way …
Would give 0 stars if possible. Internet connection is always out and I pay for 75mb download speed and rarely get over 10mb. Most of the time it’s at 100 kbs which won’t let any device connect. I have called the store and they say there is …
Ridiculous prices for the worst service around. Due to exclusivity of service, they’re essentially the only real option in may parts of Cheney; Despite Comcast offering double the speeds for half the price just blocks away. …
Im paying $70 a month for 25mbps. For the last week I’ve been getting less than a tenth on that. I’m currently getting 290kbps. I’m not paying for this excuse for “service”. It took 45 seconds to load the Google homepage. …
I wish I could give 0 stars. Davis is the epitome of why monopolies are terrible. I pay $130 / month for unreliable internet and terrible customer service. But what choice do I have for fast internet? Details: …
This place of awful, the only reason we use their service is because they are the only service in town that offers over 5mbps. They don’t answer emails, even if there is an urgent issue, and when the power went out, they put up on their …
Had this internet about 7 years ago and had hoped they improved, but the internet and the customer service is the same. Internet has been down for the last 3 days and can’t seem to get anyone to pick up the phone. Most likely they will say …
The service has always been bad but it’s been atrocious this past few months. Been with them for over 3 years now and paying $90 a month for internet that is at this point guaranteed to crash multiple times a day is ridiculous. …
Seriously the worst ISP I have ever used or even heard of. Internet goes out daily, including during work hours. You will pay more than people pay for fiber to get 100Mbps, which in my experience has never passed 70 down. Sign up for …
Not much to say, to be honest. Their speeds are decent, but many people lose their connection to the internet on a daily basis. Which is unfortunate, being that they are one of the only providers to small towns in the area. If they could improve our fix this flaw in their network, they would be a fantastic ISP.
Great price for 1000mb(1gb) download speed. Switched from century link that was 30mb for almost the same price. Always answer the phone and willing to help out!
Screw Davis horrible customer service horrible connection speeds and 40 bucks more expensive than their new competitor in my city. Needless to say if your thinking about using them as your ISP DONT CenturyLink in their home town of Cheney Wa. Is offering 900 more megabytes per second for 40 dollars cheaper your welcome. 🤔 …
I have been with Davis Communication for over a year now, if they didn’t have the fastest speeds available for my home, I would avoid this company like the plague. They are nice people from my experience, but good customer service only goes …
My girlfriend and I have had Davis for about 8 months now, and the overall service has been… alright. We currently pay for 100mbps internet speeds and nothing else, and it’s around $150 a month, which is on the spendy side. I’m happy to …
I’ve been using Davis for the last 6 years I’ve been in Cheney and never really had any problems. Yeah it will occasionally go out or slows down during busy hours but that is just how things go sometimes and it’s not always perfect. People …
So so service , overpriced for sure only one tv working with cable all 4 set up when we moved in. Also internet charges are off the rail!!! But most of us in Cheney have no other choice if you have gamers 312.07 a month for 1 tv and internet broadband is almost as bad as CenturyLink
The quality of the service is so-so, but so is every other provider in this town. Infrastructure is antique. The woman in the office is super nice and they are timely with service
Worst service ever. Down internet yet again. Can’t wait for Ptera to hook us up. This is ridiculous!
My internet very rarely goes down and is, by far, the fastest you can get in my area (100Mbs). My only gripe is the price, paying roughly twice what I paid for the same speed on the east coast. Had to switch from the terrible Centurylink (always down, 1/10th the speed, zero customer service).
Yo this 3rd party internet is trash. I upgraded as soon as I found an alternative. Switched to T-Mobile Internet for $50/mo with triple the speed compared to Davis’s 25mg for $70/mo. Oh yeah, and I only got 3mg out of the 25mg the whole …
I’m very happy with DCI. They came out quickly to set everything up and were very patient with my questions. The price is great and I was impressed at how honest they were when I requested to bump up my service. I have a house of gamers and …
I have NO problems with Davis Communications internet in Cheney. Especially since they changed the feed to Eastern. I have 50Mb down and 10 up, very, minimal disruptions and good service when I call
I would, and have,recommended them.
Paying for a 1gb plan to have a connection of 300-1000ms to google is not really the best. If you do not know anything about internet honestly just get CenturyLink, because at least they don’t do the work to say your internet is fast when it is actually worse than the 4mb/s hotspot I have to use to type this.
If you like to pay $89.95 for anywhere between 5mg-25mg of internet then this is for you. We are astonished when we get anywhere close to 35. We pay for 50mg. Nearly $2 a megabyte. Seems like they charge you as much as possible for bad …
!! Hey if youre experiencing issues, see if you can switch to Ptera !!
So, lets get this straight so everyone can know, because this is ridiculous. …
Cheap. Won’t change plans and will upgrade you without your knowledge. Tried calling with my issue and they said “nope don’t see that” lol no guidance, no other option other than to cancel. Internet is constantly out. Cheney needs a new …
When the internet is connected it’s okay. As of writing this my speed is 89mbps download and 21.7mbps upload (I’m paying for 100mbps)Over priced in my opinion but in a Cheney it’s going to be the best you can do. BUT…… the problem is the …
Get Fiber internet from CenturyLink for cheaper than anything DCI offers.
Let’s get DCI out of Cheney, they may be local but they are predatory.
The only thing worse than the consistent slow(never seen more than 10mbs) internet is their customer service. They use an answering service and the people who answer claim someone will call. In the two years I’ve had them I’ve called at …
Very over-priced, and the connection is horrible. Internet disconnects regularly. Called Davis for troubleshooting/help… they made sure our modem was connected and then said that’s all we can do (which was no help whatsoever). All other …