Dead River Company

Dead River Company Corporate Office

Trusted for our reliability, Dead River Company delivers propane, heating oil and kerosene to homes and businesses across our Northern New England footprint.

Dead River Company Contact Details

Dead River Company Reviews ( 17 )

  1. Dead river purchased one of our local oil suppliers…. Now if I keep a credit card on file with them they’re telling me that they have to put ahold on authorization to fill the tank and it doesn’t matter if it’s going to be 2 to 3 weeks …

  2. Im on auto delivery. Called Bernardston office all week told him I had 20 lb now I’m down to 10 lb down down to 5 lb of propane in my tank the girl laughs at me at the office says we’ll get out there Friday that’s awesome customer service

  3. Unfortunately I don’t have the time to go into the whole story but suffice it to say the folks at the dead river office in Bristol have no problem playing games with your Acess to fuel for heating your home or business. Customer service is …

  4. I’ve been without heat all month because of Dead River’s poor service. If you’re depending on them to get your furnace working, make sure you do it in the warmer months because once it starts to get cold they go MIA.

  5. Dead River was supposed to show up at my house today at 10:00. No show, no call. I have an exhaust that will be covered in snow this winter. It is almost impossible to get to. I explained this clearly. …

  6. If it were possible to award no stars, that’s what I would do. Fifteen+ years with this company, despite unbelievably rude, nasty people, and extremely poor customer relations. Our large historic home uses so much product that we are a …

  7. Dead River as crooked as a snake going to breakfast. Always overpriced. Long periods between delivery availability. Plan ahead, they might not be there. Wouldn,t think twice about leaving you in a bad heating situation; ie: CO gas, …

  8. I asked for delivery and Set appt for 12/26/18. They never showed, called me 2 days later and said they could not get up driveway. I was low on oil so I rescheduled for 1/2/18. I started preparing driveway night before, plowing and salting …

  9. My family has had service from the Calais Maine Dead River Company for over 40 years. This year we found that the service is very poorly organized. I have tried to reason with them regarding servicing a furnace, but have found that they …

  10. We had our furnace serviced Oct 19, 2018 Keene NH. Furnace was running OK before Serviced. The day after it starts with a rumble
    concerned about the way it is running asked for them it come back and check …

  11. I don’t know what goes on or doesn’t go on at the Bristol location. Apparently no communication. A little over 2 weeks ago, I called to arrange for them to pick up their tank as we switched propane companies. I informed the woman that there …

  12. I can accept that people make mistakes, we’re all human and stuff happens. But I am astounded at this company’s inability to take accountability for overfilling a tank and refusing to reimburse or fix what they did. What an absolute …

  13. Dead River overfilled my tank back in December of 2021 and still to this date have not reimbursed me for the clean up I had to pay for the lost of rent from the tenant I had staying there and the damage to the property. Stay far away, the …

  14. I ordered fuel about 10 days ago with per gallon price of $4.72. I agreed to the delivery at my Holyoke address. I was then asked by a less-than-helpful service associate how much oil I had in my tank. I replied half full. A week and a half …

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