I called to ask abt eye drops n Michelle was very unfriendly n never did give me my answer. Tried calling back n was on hold again least 45 minutes n gave up.
The wait time is terrible, I had to wait in the waiting area for an hour from my appointment to be called and then they throw you back out to the waiting area Multiple times
I RECENTLY HAD TWO DIFFERENT PRESCIPTIONS FROM TWO DIFFERENT TECHS AT DEAN MC GEE NW 56 WITH SAME RESULTS. I WAS UNABLE TO READ WITH EITHER ONE. I WILL SEEK A FULL REFUND. BY THE WAY, THERE WERE TWO WOMEN IN DEAN MC GEE OPTICAL COMPLAINING OF SAME PROBLEM. 05 NOV 2014 JIM HEITZLER
They cut out my appointment since I was late on a very rainy day they were not accommodating and wanted to reschedule for over a month from now.
I’ll go elsewhere.
What a nice facility, very clean! The people here are wonderful. The doctor was very thorough, and took the time to answer questions. Hardly any wait to get in.
Nancy Lambert is so amazing, so professional and I am so in love with my new eye!!!!! It looks so perfect !!!!! Thank you so much!!!! It is so perfect!!!! I can’t stop looking at it !!!! And it makes my face look more proportioned. I’m just so happy .
I’m writing another review I went one time and wasn’t happy so the administrator contacted me me to fix what I wasn’t happy with so I went back for a Sec time on oct. 12 2018 . My Sec visit was worst the my first I have nv seen or heard of …
I am not a patient but I take my parents the wait is way too long. I am telling you each appointment has been a minimum of 4 hour. They had appointment at one fifteen pm we did not see the doctor till 4 pm. I missed word.
Dr mahmoud khaimi is great Dr,he gave my father & me enough time ,Dr khaimi s very kind and have a great experience mashaa llah. Also i met in deen macgee nice nurses, keep doing your great job🤗 …
I have never spent less than 3 hrs in here with all of the waiting. This last time my appoint ment was 215 and was still waiting on the doctor at 515 they seem to know.what they are doing but if I had another option around I’d be taking it
Showed up at 1:35 for a 1:50 appointment. Got checked in and in waiting room by 1:50 and 6 people were called before us.. Checked out at 3:45 Ridiculous.
saved my son’s eyesight years ago by reconiseing a rear eye condition that took the sight in one eye but they saved the othereye..i will be forever thankful that my son is not totally blind because of the great Drs.at Dean McGee
I loved the technician Emily here very personable, caring. She was accommodating during my mother’s exam. We both are pleased with the services that were provided. Thanks Once Again 👍👍👍 …
Had to take my mom for an appointment. She can’t see and gets confused. They made her go in by herself. She gets confused in her own house. How is she suppose to navigate herself around a place she’s never been.
Dr. Mike Siatkowski is amazing with great staff! My son was taken care of every step of the way and adequate timing and care was never a concern. Extremely pleased with the experience!
The Dean McGee Eye Institute has been well known for over half-a-century as being one of the finest facilities of its kind in the world. If you have low vision, glaucoma, recognized matosa, macular degeneration, Rod cone disease, diabetic …
I love it. The doctors are nice busy but nice. I don’t want to go Beck to regular doctor now. Dr. Sarkisian has spooled me. He is so kind and has such a laid back attitude. 👍 …
I highly recommend Dr. O’Brien. He is an excellent, knowledgeable, caring doctor! Dr. O’Brien takes time to explain thoroughly and gives time for questions. He is empathetic, shows genuine concern, and puts you at ease. 5 stars all the way!
I haven’t had an eye exam in over 10 years and my experience was amazing…
It was ordered by neurosurgeon Michael Martin so the main objective was to dilate my pupils so they can make sure there wasn’t any damage from the pressure that …
Dr. Collinge is absolutely amazing. Pack a snack because it often takes a bit. Free coffee till 3 pm in the lobby area. Definitely the best! I trust her with my son’s eyes.
I was referred to the Dean McGee in 1989 or90 Dr Kingsley was doing research on two lasers. There were other Drs doing the research but he was my Dr. Testing the argon and krypton on diabetic retinopathy this about a 4 month program . I am still able to see because of his work . Thank you Dr. Kingsley. Tom Roberts
I had an apt yesterday waited a very long time to see a Dr. Khaimi….he was in and out so fast did not get all my questions finished. He did not look at my eyes just looked at his associates notes. Not too happy with his lack of bed side manner. Have to wait so long in between Dr’s and wished I had other options for someone else.
Dr. Khaimi staff was amazing and so attentive and so caring. My anesthesiologist was amazing. Dr Khaimi thank you so much for my new lens.. I can finally see clearly. You are amazing!
Check in was done quickly but different than usual as they are following covid guidelines pretty strictly. The testing was quick and my doctor was very friendly and thorough.
I am a Ophthalmic Medical Technician, live out side of OK. I’ve never been to Dean McGee Eye Institute. But two people very dear to me are frequent flyers there. It’s very hard for me to have my family members go thru serious ocular …
Over priced plus bad customer service. I recommend go to other places where they take eye insurance not just medical insurance. You will end up paying ~$400 for just regular eye checkup where it should be free at other places.
Dr Rhea Siatkowski is great. She has been taking care of my husband since September 2017 when he got a fungal eye infection. After taking over 4 months to get rid of it was decided that a cornea transplant was needed. Dr Rhea Siatkowski …
**UPDATE** My problem is fixed now. Thank you for the quick response on facebook and yelp. I only hope that people answering the phone become more empathetic towards patients who need help and actually look at their files before they give …
Each time I accompany my elderly friend to her appointments we wait over an hour and a half to be seen. Last time was told there was an appointment scheduled 5 minutes before her and 5 minutes after. Definately need a better scheduling service!!
When you come here you have to wait for hours today I had to bring my sister she can not hear .she can not hear her name being called,and she can’t understand what Dr tells her. I told the people when we got here ,they told me I could not go back with her,we wear our mask.i do not appreciate being treated like this or my sister either!
Dr. Farris performed a surgery to correct my double vision and I couldn’t be more pleased with the whole experience! He took the time to make sure I was completely comfortable with the first surgery I’ve ever had and addressed all my …
I was referred to Dr. David Jackson by another opthamologist for cataract surgery. Parking good. Office staff amazing. Dr. Jackson, LOVE! Smart, nice, cute, thorough, caring, doesnt have one foot out the door…I will let ya know if this rating holds after surgery! Lol!
I just had strabismus eye surgery last week by Dr. Michael Siatkowski. He and every single staff member I came into contact with were SUPER friendly and went out of their way to make me more comfortable. Dr. Siatkowski even prayed with me …
Waiting area concerns. I brought my 80 year old mother to her appointment and was asked to wait in the atrium where no less than three people are waiting without wearing masks. When I shared my concerns, I was allowed to sit elsewhere. I just thought a Heath facility would take greater precautions.
I was referred to DMEI from Dr Bogie who btw is an outstanding doctor. I have a cornea ulser and anybody that knows or experienced it knows how severe the pain is. I was told by Dr Riaz and his associate it can be the most extreem pain you …
I was deeply concerned about lack of infection control. Support staff don’t seem to wash their hands between patients and before they touch your face and eye area. Considering some of the nasty and smelly people who shared the waiting …
Dr. Farris is by far one of the best physicians I have been to in my entire life. He always makes my concerns feel valid.. Great doctor. I know I’m in good hands in his care. I thank God for Dr. Farris all the time!
One of my appointments was cancelled due to a bed bug infestation. But that’s not even my primary concern. When my daughter and I were waiting in one of their exam rooms, we saw a guy in an orange jumpsuit and chains escorted by a cop walk …
3 hour wait and counting. Pediatric opthalmology office. And from the other reviews that I’ve read wait time seems to be a reoccuring issue throughout the whole facility. If patient care and time is something they’ve strive for don’t make …
I do not believe the claim of bad time management. I came in With a cut across my eye – it was the most painful thing I’ve ever experienced. They took me into a room right away and treated me. I don’t know if their a bunch of miracle workers, but they allowed me to open my eyes again without it searing pain.
I’m in between on this one. Specialty care was a great experience. However for routine eye care for retired veterans they are confused on needing referrals. Every two years retired veterans are allowed a examination without referral. I gave …
Waited for an hour and 15 minutes past our appt time. My daughter had another appt so we had to leave n reschedule. They want you to be on time and make you reschedule if you’re more than 15 minutes but can’t have the same respect for you or your time in return? Looking for a new doctor.
I’ve been going to DMEI for over 10 years. I have Diabetic Retinopathy and Dr. Kingsley has been wonderful! I went almost 8 years with no bleeding, and now am in active mode again. He is working with my Cardiologist to see what can be …
Wait time was horrible , did not offer dark glasses for dilated eyes and generally felt like I was not in the USA, treated like cattle. Wont go back. My time is as important as theirs.
There has to be a better system with the wait times. If u have an appointment at 1 you probably won’t be seen until about 4 or 5. I know they are busy doctors by my goodness you have to spend most of your day there just for them to see …
Dr Firestone is an excellent and compassionate doctor. My wife Sara had a very rare eye condition due to her small cell lung cancer and Dr Firestone’s treatment not only saved her eyesight but returned it to where it was prior to her cancer diagnosis. One of the finest Doctors and persons I have ever worked with.
Worked here for a short time. Couldn’t have worked with more caring doctors. They really care about the patients and there needs and like to take time with every single one. And that is why it there’s wait times. It also is a specialty …
Me and my Family had a very bad experience At Dean McGee this Monday, we are very patient and calm people but what they did to us was unacceptable we arrived at 1p.m. had our appointment at 1:40p.m. and left at almost 7p.m. we were there …
Dr. David Jackson performed my cataract surgery in both of my eyes this year, one on August 6th & my other eye on Sept 11. He was very professional and it was noted that he is amazing with complex cases (my eyes are unique because of so …
They won’t work with your insurance, even refusing to submit some things for consideration. Bill reviews are a joke and when you can get them on the phone they say anything to get you to go away. Terrible experience all around. Go somewhere else.
Had great experience over the years with Dean McGee in Lawton over many years, but really bad experience with Dean McGee in OKC. I had cataract surgery in one eye there in August. Vision in that eye after surgery was very poor. After a …
I made an appt last week for an on going issue, my eye flared up again 4 months ago, my clinic was able to get a referral and was able to make the appt, the first person I talked to said the earliest is Dec 18, I tried to explain the pain …
I must admit I do think Dean McGee clinic does excellent work for surgery in elderly patients but their post operative care has something to be desired. Most of the patients are older and probably don’t know how or are scared to write a …
This place is top notch, yes wait times can be long but your eye sight is well worth it. I had a procedure done at Njoy eye and got diagnosed with Acantamoeba Kerititis during the healing process, Dean McGee couldn’t schedule me until March …
I took my daughter to Dr. Kamran Riaz and he diagnosed her with Keratoconus. He told us to come back in two months and he would proceed with scheduling her eye procedure. When we went back for our two month appointment he acted like he …
The Doctor wouldn’t allow me to finish a sentence and corrected everything I said then reminded me he has 20 years experience. He told me my neurologist with 40 years experience is wrong and my recently deceased eye Doctor with over 40 …
If you need a detective Dr then Dr Patel is not for you. He is nice just not good if a condition is not straight forward. Also the 3 neur ophthalmologists there have an “agreement” not to see eachothers patients when one requests to see a …
We started visiting Dean McGee in March of 2016 after discovering that our son who was 3 at the time had a detached retina. Dr. Brian Firestone was the doctor we were immediately sent to see (finding all of this out on the same day that …
I am new to the OUHSC campus and I recently had a experience to where I found out I had an Corneal ulcer in my eye. The pain from it was just unreal. I called over to Dean McGee, and they got me in the same morning right away with no …
Similar experience…. Completely disrespectful of others time. Appointment was nearly two hours ago and I’m still waiting to see the doctor. There are plenty of other eye specialist in town but I guess they don’t care.
I have been a patient with Dean McGee for 19 years and the wait times are getting worse by the day. Before the “Response from the owner ” replies, look at the reviews and your responses on wait times. You speak of the complex and …
Dr. Jackson and the Dean Mcgee staff are amazing. They helped me get my vision back. They made me feel comfortable when I was anxious or nervous about anything. I highly recommend them.
I’ve been here since 10:00. My appointment was at 10:30 it’s now 12:00 a d I still haven’t been seen by Dr Kiami. This is the slowest office ever.. plus I have another appointment at 1:30 at another Dr. They want you here in time but make …
I would give Dr. Farris and his team more stars if possible. I’ve had nothing but the best experiences before, during, and after my eye surgery. He’s extremely thorough and explains in detail the goals, all possible outcomes, and sets …
Husband, who I have accompanied to appointments, is a patient of Dr. Bailey who is great at what he does but time management is horrible in his office. Have been 5 times, each time multiple hour wait. Had appointment at 1 today, was …
The doctors are really skilled and very professional. The wait time is absolutely ridiculous. Three to four hour wait for a scheduled appointment. Upon checking in at the front office the clerk ask for payment and broadcast the balance to …
I have to admit on one of our numerous visits to this facility, board I began reading through reviews. My daughter and I got a great chuckle out of all of the complaints about wait times. Because everyone of them described something we had …
I switched over from another specialist that also operates out of okc after he spoke terribly to my then 2 year old. Sorry but you do not hush a 2 year old and speak rudely to them. The other specialist was recommended by my pediatrician. …
I saw Dr Gieslinger in ’20 & ’21…he was SO RUDE, ABRUPT & UNPROFESSIONAL…& he said my cataracts weren’t bad enough for surgery. LIES. I have had to use the STRONGEST CHEATERS out there 6 MONTHS after having my bifocal prescription …
We have been going here weekly for almost 2 years with my fathers eye issues due to cancer. Dr. Morreau, Nurse Kim and all of her other staff are wonderful! Dr Morreau is phenomenal and takes time to answer any questions! Highly recommend!
Only leaving a star so I can leave a review. Absolutely ridiculous to check in at 9:30 am for a 9:45 appointment time after waiting SEVERAL months to just get seen and then at 12:00pm NOON still waiting… NO I think not! Been coming here …
The staff was amazing they explained to me before I got there that it would take about 2 to 3 for me that’s a long time for me to be around ppl just because I don’t like ppl but I see why it took that long because they had to numb my eyes …
It’s Ridiculous how long they make patients wait!!!. I took my client to her appointment which was at 9:20 and mind you she is a 84 year old lady. We didn’t leave to almost 12 noon. She had to use the restroom while she sits in the room …
**UPDATE: June 3, 2022 I received a call from a director of DMEI, Tiara Broyles, and she was very helpful in resolving this matter. She made sure that all the funds I had paid was distributed to the correct accounts; she sent me a …
It’s really sad that most of the reviews here are so bad because of one reason, the long wait. I would think rather than lose potential new customers like myself because of your low ratings, you might resort to trying to solve these …
I love the people that work here. The doctors and nurses and all other staff are always helpful and kind. The only problem I have and I know most people have is how long it takes on any given day to get your appointments done. I spend 10X …
I had an appointment for a vision screening at 1:30 and was scheduled to see the doctor at 2. I checked in at 1:18 and was brought back for my screening promptly at 1:30. The test took about 5 minutes. I had absolutely no problem waiting …
I saw Dr. Patel over a year ago. His was the worst service I’ve received from any health care provider. He was rude and condescending. A few months after my visit they sent me a request begging for donations. Was the absolute worst health care provider.
I come in for a 9:10 appointment and spent about 5 hours in wait time to and a total of 30 to 40 mins actually being seen.
The level of rudeness and lack of care and understanding of the patients is …
If ZERO were possible, they would be honored to receive it! Only go here if you expect to wait a minimum of 2 – 4 hours just to see a doctor! Feel like you need somewhere to go that day, this is it because it will certainly take at least 1/4 to 1/2 your workday!
Does not follow CDC guidelines for COVID-19 protocol. Not a good place to go if you have CLPD.
Mr McGee would be appalled at the why that people are treated here. I know him through my farther and he was a great person that cared about others.
Great too see the same issue for years. If you like to get out of school or work and love waiting rooms this is your place! Zero respect for time. Currently sitting in the waiting room for a relative for an hour and a half they haven’t been seen yet.
Surgeon yelled at me while I was under anesthesia because he said I would stay still. I have PTSD and this shook my entire world. The first eye was done perfectly. The second surgery was horrible. I have tons of floaters in my right eye, …
I am the mother of a patient who recently saw Dr Patel. She was diagnosed with IIH (Idiopathic Intercranial Hypertension) while living inTexas. This disease affects the eyes and causes excruciating headaches among other things. She …
Do not take your children to Dean McGee. We had staff from multiple districts over 4 years tell us our daughter could not see and we agreed. We did dilated eye exams on our 3 year old and then every year until she was 7. Dr Zepeda told us …
Dr Shah, Dr Williams, Dr Barrientez, Courtney, Deann, Sarah and the ladies at the front desk scheduling, the anesthesiologist and the entire team All Every Single One I Love and Appreciate them all. I was diagnosed at Ft Sill with a …
My PCP called me to let me know this business (Dr. Patel) called her personal cell phone number just to berate her for referring me to them. He doesn’t believe I need to be seen and therefore I am not a priority, hence over two months of …
If you have to see a neuro ophthalmologist do not see Dr. Patel!
I have a condition called pseudo tumor cerebri that I have been treated for in Texas. I moved here and needed to find care to continue treatment. Dr. Patel was …
My 1st visit to Dean McGee eye institute and we were welcomed and checked in as soon as we arrived, once in Dr. Obrian office, the gentleman at the front desk was very welcoming and kind. My experience was very good and I felt like all the staff and Dr. OBrian were thorough.
Due to many eye issues I am a regular at Dean McGee. My experience there w two different capable and caring doctors have been great. I feel safe with their procedures and treatment. I have been a patient there for over 15 years seeing Drs. …
I had my cataract surgery over ten years ago at Dean McGee, and went from 20/60 corrected to better than 20/20 with out glasses. My vision has diminished somewhat, but I rarely need any assistance other than more light. Oh, and sometimes you have to wait if you want the best.
I’ve seen Dr. Melson 3 times in the past two years. Staff has been consistently friendly despite occasionally being swamped with patients. Staff addressed my concerns and did an excellent job getting eye drops in, which tends to be the most …
I would give zero stars if available! January 2022 I came to my kids appointments and was harassed for having a service dog was told we weren’t allowed to have her. Then today 8-24-2022 our appointments were canceled (we drove two hours!) …
Dr Ben Harvey is outstanding, and his staff was excellent. Very nice facility and LOT of patients, which is always a good sign. Dr Harvey is a fellow Red Raider.
(Translated by Google) To me. I. Like
(Original)
Ami. Me. Gusta
I called to ask abt eye drops n Michelle was very unfriendly n never did give me my answer. Tried calling back n was on hold again least 45 minutes n gave up.
Pediatric opthamologist???
Excellent care!
Rude reception at atrium desk
Dr. Patel is awesome!
Thank ya
Love this place nice service
parking adequate, staff very helpful & efficient
Very long
My husband has had excellent care.
I adore this place. Every one is so nice. Especially my Dr.
Excellent healthcare for the eyes!
Took a dear friend for an appointment at 1:00
Had not seen the doctor by 4:00!
Really?
the people were nice and friendly and there was good service.
Loved my experience at dean mcgee my doctor was nice …
No treatment information
Only patients name and birthdate
Fast, Friendly, Efficient, they will not turn anyone away. I would not be able to see to write this review otherwise.
The wait time is terrible, I had to wait in the waiting area for an hour from my appointment to be called and then they throw you back out to the waiting area Multiple times
I RECENTLY HAD TWO DIFFERENT PRESCIPTIONS FROM TWO DIFFERENT TECHS AT DEAN MC GEE NW 56 WITH SAME RESULTS. I WAS UNABLE TO READ WITH EITHER ONE. I WILL SEEK A FULL REFUND. BY THE WAY, THERE WERE TWO WOMEN IN DEAN MC GEE OPTICAL COMPLAINING OF SAME PROBLEM. 05 NOV 2014 JIM HEITZLER
When you have an appointment at this place be prepared to be here a while
Be prepared to sit in the waiting room for at least 30 minutes after arriving on time for your scheduled appointment.
Its the best health care hosp. Or institute ive ever been in The most caring and educated staff bar none
The staff are very rude and will not listen to the patient.
Slowest office I’ve ever dealt with!!! Got here at 2:00 didn’t get seen till 5:00. Unacceptable
If you give an appointment time, stick to the appointment time. I don’t come early to be seen late.
No issues on the medical side with either the Lawton or OKC locations, but once your at either office, the waiting time is much too long.
They took care of me and I was satisfied with there work
MY 1ST..
…AND LAST EXPERIENCE..ABOUTA WEEK AGO …
They cut out my appointment since I was late on a very rainy day they were not accommodating and wanted to reschedule for over a month from now.
I’ll go elsewhere.
What a nice facility, very clean! The people here are wonderful. The doctor was very thorough, and took the time to answer questions. Hardly any wait to get in.
Nancy Lambert is so amazing, so professional and I am so in love with my new eye!!!!! It looks so perfect !!!!! Thank you so much!!!! It is so perfect!!!! I can’t stop looking at it !!!! And it makes my face look more proportioned. I’m just so happy .
We waited for about 1 hour for the doctor to come give me one test and then we had to wait for another 3 hours just for the test to get back.
I’m writing another review I went one time and wasn’t happy so the administrator contacted me me to fix what I wasn’t happy with so I went back for a Sec time on oct. 12 2018 . My Sec visit was worst the my first I have nv seen or heard of …
I am not a patient but I take my parents the wait is way too long. I am telling you each appointment has been a minimum of 4 hour. They had appointment at one fifteen pm we did not see the doctor till 4 pm. I missed word.
Dr mahmoud khaimi is great Dr,he gave my father & me enough time ,Dr khaimi s very kind and have a great experience mashaa llah. Also i met in deen macgee nice nurses, keep doing your great job🤗 …
Took our son Abraham at the age of one year. They ran many test. Dr. Was kind and gentle, caring some thing parents want to know. I Highly recommend.
I have never spent less than 3 hrs in here with all of the waiting. This last time my appoint ment was 215 and was still waiting on the doctor at 515 they seem to know.what they are doing but if I had another option around I’d be taking it
Showed up at 1:35 for a 1:50 appointment. Got checked in and in waiting room by 1:50 and 6 people were called before us.. Checked out at 3:45 Ridiculous.
saved my son’s eyesight years ago by reconiseing a rear eye condition that took the sight in one eye but they saved the othereye..i will be forever thankful that my son is not totally blind because of the great Drs.at Dean McGee
Might be intelligent but horrible business practice average wait on an appointment is 2.5 hrs. Cant stand this place. Horrible management …
I loved the technician Emily here very personable, caring. She was accommodating during my mother’s exam. We both are pleased with the services that were provided. Thanks Once Again 👍👍👍 …
Had to take my mom for an appointment. She can’t see and gets confused. They made her go in by herself. She gets confused in her own house. How is she suppose to navigate herself around a place she’s never been.
Dr. Mike Siatkowski is amazing with great staff! My son was taken care of every step of the way and adequate timing and care was never a concern. Extremely pleased with the experience!
The Dean McGee Eye Institute has been well known for over half-a-century as being one of the finest facilities of its kind in the world. If you have low vision, glaucoma, recognized matosa, macular degeneration, Rod cone disease, diabetic …
I love it. The doctors are nice busy but nice. I don’t want to go Beck to regular doctor now. Dr. Sarkisian has spooled me. He is so kind and has such a laid back attitude. 👍 …
Clear your whole day if you have an appointment here
Had cataract surgery last week, everything was great, staff and Dr Bell were awesome!!
I highly recommend Dr. O’Brien. He is an excellent, knowledgeable, caring doctor! Dr. O’Brien takes time to explain thoroughly and gives time for questions. He is empathetic, shows genuine concern, and puts you at ease. 5 stars all the way!
I haven’t had an eye exam in over 10 years and my experience was amazing…
It was ordered by neurosurgeon Michael Martin so the main objective was to dilate my pupils so they can make sure there wasn’t any damage from the pressure that …
Dr. Collinge is absolutely amazing. Pack a snack because it often takes a bit. Free coffee till 3 pm in the lobby area. Definitely the best! I trust her with my son’s eyes.
I was referred to the Dean McGee in 1989 or90 Dr Kingsley was doing research on two lasers. There were other Drs doing the research but he was my Dr. Testing the argon and krypton on diabetic retinopathy this about a 4 month program . I am still able to see because of his work . Thank you Dr. Kingsley. Tom Roberts
I had an apt yesterday waited a very long time to see a Dr. Khaimi….he was in and out so fast did not get all my questions finished. He did not look at my eyes just looked at his associates notes. Not too happy with his lack of bed side manner. Have to wait so long in between Dr’s and wished I had other options for someone else.
Dr. Khaimi staff was amazing and so attentive and so caring. My anesthesiologist was amazing. Dr Khaimi thank you so much for my new lens.. I can finally see clearly. You are amazing!
Check in was done quickly but different than usual as they are following covid guidelines pretty strictly. The testing was quick and my doctor was very friendly and thorough.
I am a Ophthalmic Medical Technician, live out side of OK. I’ve never been to Dean McGee Eye Institute. But two people very dear to me are frequent flyers there. It’s very hard for me to have my family members go thru serious ocular …
Over priced plus bad customer service. I recommend go to other places where they take eye insurance not just medical insurance. You will end up paying ~$400 for just regular eye checkup where it should be free at other places.
Dr Rhea Siatkowski is great. She has been taking care of my husband since September 2017 when he got a fungal eye infection. After taking over 4 months to get rid of it was decided that a cornea transplant was needed. Dr Rhea Siatkowski …
**UPDATE** My problem is fixed now. Thank you for the quick response on facebook and yelp. I only hope that people answering the phone become more empathetic towards patients who need help and actually look at their files before they give …
Each time I accompany my elderly friend to her appointments we wait over an hour and a half to be seen. Last time was told there was an appointment scheduled 5 minutes before her and 5 minutes after. Definately need a better scheduling service!!
When you come here you have to wait for hours today I had to bring my sister she can not hear .she can not hear her name being called,and she can’t understand what Dr tells her. I told the people when we got here ,they told me I could not go back with her,we wear our mask.i do not appreciate being treated like this or my sister either!
Dr. Farris performed a surgery to correct my double vision and I couldn’t be more pleased with the whole experience! He took the time to make sure I was completely comfortable with the first surgery I’ve ever had and addressed all my …
I was referred to Dr. David Jackson by another opthamologist for cataract surgery. Parking good. Office staff amazing. Dr. Jackson, LOVE! Smart, nice, cute, thorough, caring, doesnt have one foot out the door…I will let ya know if this rating holds after surgery! Lol!
I just had strabismus eye surgery last week by Dr. Michael Siatkowski. He and every single staff member I came into contact with were SUPER friendly and went out of their way to make me more comfortable. Dr. Siatkowski even prayed with me …
Waiting area concerns. I brought my 80 year old mother to her appointment and was asked to wait in the atrium where no less than three people are waiting without wearing masks. When I shared my concerns, I was allowed to sit elsewhere. I just thought a Heath facility would take greater precautions.
I was referred to DMEI from Dr Bogie who btw is an outstanding doctor. I have a cornea ulser and anybody that knows or experienced it knows how severe the pain is. I was told by Dr Riaz and his associate it can be the most extreem pain you …
I was deeply concerned about lack of infection control. Support staff don’t seem to wash their hands between patients and before they touch your face and eye area. Considering some of the nasty and smelly people who shared the waiting …
Dr. Farris is by far one of the best physicians I have been to in my entire life. He always makes my concerns feel valid.. Great doctor. I know I’m in good hands in his care. I thank God for Dr. Farris all the time!
One of my appointments was cancelled due to a bed bug infestation. But that’s not even my primary concern. When my daughter and I were waiting in one of their exam rooms, we saw a guy in an orange jumpsuit and chains escorted by a cop walk …
3 hour wait and counting. Pediatric opthalmology office. And from the other reviews that I’ve read wait time seems to be a reoccuring issue throughout the whole facility. If patient care and time is something they’ve strive for don’t make …
I do not believe the claim of bad time management. I came in With a cut across my eye – it was the most painful thing I’ve ever experienced. They took me into a room right away and treated me. I don’t know if their a bunch of miracle workers, but they allowed me to open my eyes again without it searing pain.
I’m in between on this one. Specialty care was a great experience. However for routine eye care for retired veterans they are confused on needing referrals. Every two years retired veterans are allowed a examination without referral. I gave …
Waited for an hour and 15 minutes past our appt time. My daughter had another appt so we had to leave n reschedule. They want you to be on time and make you reschedule if you’re more than 15 minutes but can’t have the same respect for you or your time in return? Looking for a new doctor.
I’ve been going to DMEI for over 10 years. I have Diabetic Retinopathy and Dr. Kingsley has been wonderful! I went almost 8 years with no bleeding, and now am in active mode again. He is working with my Cardiologist to see what can be …
Wait time was horrible , did not offer dark glasses for dilated eyes and generally felt like I was not in the USA, treated like cattle. Wont go back. My time is as important as theirs.
There has to be a better system with the wait times. If u have an appointment at 1 you probably won’t be seen until about 4 or 5. I know they are busy doctors by my goodness you have to spend most of your day there just for them to see …
Dr Firestone is an excellent and compassionate doctor. My wife Sara had a very rare eye condition due to her small cell lung cancer and Dr Firestone’s treatment not only saved her eyesight but returned it to where it was prior to her cancer diagnosis. One of the finest Doctors and persons I have ever worked with.
Worked here for a short time. Couldn’t have worked with more caring doctors. They really care about the patients and there needs and like to take time with every single one. And that is why it there’s wait times. It also is a specialty …
Me and my Family had a very bad experience At Dean McGee this Monday, we are very patient and calm people but what they did to us was unacceptable we arrived at 1p.m. had our appointment at 1:40p.m. and left at almost 7p.m. we were there …
Dr. David Jackson performed my cataract surgery in both of my eyes this year, one on August 6th & my other eye on Sept 11. He was very professional and it was noted that he is amazing with complex cases (my eyes are unique because of so …
They won’t work with your insurance, even refusing to submit some things for consideration. Bill reviews are a joke and when you can get them on the phone they say anything to get you to go away. Terrible experience all around. Go somewhere else.
Had great experience over the years with Dean McGee in Lawton over many years, but really bad experience with Dean McGee in OKC. I had cataract surgery in one eye there in August. Vision in that eye after surgery was very poor. After a …
I made an appt last week for an on going issue, my eye flared up again 4 months ago, my clinic was able to get a referral and was able to make the appt, the first person I talked to said the earliest is Dec 18, I tried to explain the pain …
I must admit I do think Dean McGee clinic does excellent work for surgery in elderly patients but their post operative care has something to be desired. Most of the patients are older and probably don’t know how or are scared to write a …
This place is top notch, yes wait times can be long but your eye sight is well worth it. I had a procedure done at Njoy eye and got diagnosed with Acantamoeba Kerititis during the healing process, Dean McGee couldn’t schedule me until March …
I took my daughter to Dr. Kamran Riaz and he diagnosed her with Keratoconus. He told us to come back in two months and he would proceed with scheduling her eye procedure. When we went back for our two month appointment he acted like he …
The Doctor wouldn’t allow me to finish a sentence and corrected everything I said then reminded me he has 20 years experience. He told me my neurologist with 40 years experience is wrong and my recently deceased eye Doctor with over 40 …
If you need a detective Dr then Dr Patel is not for you. He is nice just not good if a condition is not straight forward. Also the 3 neur ophthalmologists there have an “agreement” not to see eachothers patients when one requests to see a …
We started visiting Dean McGee in March of 2016 after discovering that our son who was 3 at the time had a detached retina. Dr. Brian Firestone was the doctor we were immediately sent to see (finding all of this out on the same day that …
I am new to the OUHSC campus and I recently had a experience to where I found out I had an Corneal ulcer in my eye. The pain from it was just unreal. I called over to Dean McGee, and they got me in the same morning right away with no …
Similar experience…. Completely disrespectful of others time. Appointment was nearly two hours ago and I’m still waiting to see the doctor. There are plenty of other eye specialist in town but I guess they don’t care.
I have been a patient with Dean McGee for 19 years and the wait times are getting worse by the day. Before the “Response from the owner ” replies, look at the reviews and your responses on wait times. You speak of the complex and …
Dr. Jackson and the Dean Mcgee staff are amazing. They helped me get my vision back. They made me feel comfortable when I was anxious or nervous about anything. I highly recommend them.
I’ve been here since 10:00. My appointment was at 10:30 it’s now 12:00 a d I still haven’t been seen by Dr Kiami. This is the slowest office ever.. plus I have another appointment at 1:30 at another Dr. They want you here in time but make …
I would give Dr. Farris and his team more stars if possible. I’ve had nothing but the best experiences before, during, and after my eye surgery. He’s extremely thorough and explains in detail the goals, all possible outcomes, and sets …
Husband, who I have accompanied to appointments, is a patient of Dr. Bailey who is great at what he does but time management is horrible in his office. Have been 5 times, each time multiple hour wait. Had appointment at 1 today, was …
The doctors are really skilled and very professional. The wait time is absolutely ridiculous. Three to four hour wait for a scheduled appointment. Upon checking in at the front office the clerk ask for payment and broadcast the balance to …
I have to admit on one of our numerous visits to this facility, board I began reading through reviews. My daughter and I got a great chuckle out of all of the complaints about wait times. Because everyone of them described something we had …
I switched over from another specialist that also operates out of okc after he spoke terribly to my then 2 year old. Sorry but you do not hush a 2 year old and speak rudely to them. The other specialist was recommended by my pediatrician. …
I was Dr. Bell patient and He was great.
But his tech’s were rude deceitful and underhanded. I missed my last two appointments because of them. …
I saw Dr Gieslinger in ’20 & ’21…he was SO RUDE, ABRUPT & UNPROFESSIONAL…& he said my cataracts weren’t bad enough for surgery. LIES. I have had to use the STRONGEST CHEATERS out there 6 MONTHS after having my bifocal prescription …
We have been going here weekly for almost 2 years with my fathers eye issues due to cancer. Dr. Morreau, Nurse Kim and all of her other staff are wonderful! Dr Morreau is phenomenal and takes time to answer any questions! Highly recommend!
I was kept waiting for 1 1/2 hours for my doctor. As if my time is not valuable.
Only leaving a star so I can leave a review. Absolutely ridiculous to check in at 9:30 am for a 9:45 appointment time after waiting SEVERAL months to just get seen and then at 12:00pm NOON still waiting… NO I think not! Been coming here …
The staff was amazing they explained to me before I got there that it would take about 2 to 3 for me that’s a long time for me to be around ppl just because I don’t like ppl but I see why it took that long because they had to numb my eyes …
It’s Ridiculous how long they make patients wait!!!. I took my client to her appointment which was at 9:20 and mind you she is a 84 year old lady. We didn’t leave to almost 12 noon. She had to use the restroom while she sits in the room …
**UPDATE: June 3, 2022 I received a call from a director of DMEI, Tiara Broyles, and she was very helpful in resolving this matter. She made sure that all the funds I had paid was distributed to the correct accounts; she sent me a …
It’s really sad that most of the reviews here are so bad because of one reason, the long wait. I would think rather than lose potential new customers like myself because of your low ratings, you might resort to trying to solve these …
I love the people that work here. The doctors and nurses and all other staff are always helpful and kind. The only problem I have and I know most people have is how long it takes on any given day to get your appointments done. I spend 10X …
I had an appointment for a vision screening at 1:30 and was scheduled to see the doctor at 2. I checked in at 1:18 and was brought back for my screening promptly at 1:30. The test took about 5 minutes. I had absolutely no problem waiting …
I saw Dr. Patel over a year ago. His was the worst service I’ve received from any health care provider. He was rude and condescending. A few months after my visit they sent me a request begging for donations. Was the absolute worst health care provider.
I come in for a 9:10 appointment and spent about 5 hours in wait time to and a total of 30 to 40 mins actually being seen.
The level of rudeness and lack of care and understanding of the patients is …
If ZERO were possible, they would be honored to receive it! Only go here if you expect to wait a minimum of 2 – 4 hours just to see a doctor! Feel like you need somewhere to go that day, this is it because it will certainly take at least 1/4 to 1/2 your workday!
Does not follow CDC guidelines for COVID-19 protocol. Not a good place to go if you have CLPD.
Mr McGee would be appalled at the why that people are treated here. I know him through my farther and he was a great person that cared about others.
Dr. Garber is the most passionate doctor, and I’ve never had an unpleasant experience. Overall, a very professional establishment.
Great too see the same issue for years. If you like to get out of school or work and love waiting rooms this is your place! Zero respect for time. Currently sitting in the waiting room for a relative for an hour and a half they haven’t been seen yet.
Surgeon yelled at me while I was under anesthesia because he said I would stay still. I have PTSD and this shook my entire world. The first eye was done perfectly. The second surgery was horrible. I have tons of floaters in my right eye, …
I am the mother of a patient who recently saw Dr Patel. She was diagnosed with IIH (Idiopathic Intercranial Hypertension) while living inTexas. This disease affects the eyes and causes excruciating headaches among other things. She …
Do not take your children to Dean McGee. We had staff from multiple districts over 4 years tell us our daughter could not see and we agreed. We did dilated eye exams on our 3 year old and then every year until she was 7. Dr Zepeda told us …
Dr Shah, Dr Williams, Dr Barrientez, Courtney, Deann, Sarah and the ladies at the front desk scheduling, the anesthesiologist and the entire team All Every Single One I Love and Appreciate them all. I was diagnosed at Ft Sill with a …
My PCP called me to let me know this business (Dr. Patel) called her personal cell phone number just to berate her for referring me to them. He doesn’t believe I need to be seen and therefore I am not a priority, hence over two months of …
If you have to see a neuro ophthalmologist do not see Dr. Patel!
I have a condition called pseudo tumor cerebri that I have been treated for in Texas. I moved here and needed to find care to continue treatment. Dr. Patel was …
My 1st visit to Dean McGee eye institute and we were welcomed and checked in as soon as we arrived, once in Dr. Obrian office, the gentleman at the front desk was very welcoming and kind. My experience was very good and I felt like all the staff and Dr. OBrian were thorough.
Due to many eye issues I am a regular at Dean McGee. My experience there w two different capable and caring doctors have been great. I feel safe with their procedures and treatment. I have been a patient there for over 15 years seeing Drs. …
I had my cataract surgery over ten years ago at Dean McGee, and went from 20/60 corrected to better than 20/20 with out glasses. My vision has diminished somewhat, but I rarely need any assistance other than more light. Oh, and sometimes you have to wait if you want the best.
I’ve seen Dr. Melson 3 times in the past two years. Staff has been consistently friendly despite occasionally being swamped with patients. Staff addressed my concerns and did an excellent job getting eye drops in, which tends to be the most …
I would give zero stars if available! January 2022 I came to my kids appointments and was harassed for having a service dog was told we weren’t allowed to have her. Then today 8-24-2022 our appointments were canceled (we drove two hours!) …
Dr Ben Harvey is outstanding, and his staff was excellent. Very nice facility and LOT of patients, which is always a good sign. Dr Harvey is a fellow Red Raider.