I am a beneficiary from my grandfather and I have been waiting months for this check to come through 😡 I’m about to get kicked out of my parents house and I don’t have any money to support myself with. …
I wish my employer would find another company instead of making us use Dearborn for disability insurance. This company is ridiculous!!!! Slow pay, no pay!!!
I know they are people and probably over worked but I can’t be a middle man if I could call and fax and mail I would not need disability they have the doctors number email to ask if I can return to work why do I constantly have to prove it very disappointing any company considering deerborn as a benefit for employees please reconsider
I was forced to go on disability in 2013 due to heart and spine problems, and I couldn’t ask for a better company to work with. They have been very fairminded and their requests for verified information from physicians was no more than I expected.
My job is cool I don’t know why they got with them and seeing the reviews I will be bringing this to their attention THEY GOT YOU JUMPING THREW HOOPS AND DOING THE MOST even after you gave your job blood sweat and tears HORRIBLE PEOPLE …
They will look for any reason not to payout on a claim. With this being the twenty first century, era of direct deposit, how is it, that it takes them 3-4 days for deposits too be made?
HORRIBLE!!!! They lie about not receiving all paperwork for my short term disability claim. Give you a complete runaround from person to person. Please DO NOT use this company. Really hate my facility uses them.
My wife was in the hospital for a whole week trying to deliver our daughter and she was preeclampsia. We transfered all of our doctors orders to them bout my wifes condition plus she had c- section. For some reason they dont believe the …
Terrible!! Denied me because I was pregnant and had medical complications, stated it was pre-existing. Kept asking for the same medical records and told me I needed to have the insurance at least one year. They are horrible!! I will be …
Dealing with these guys is a nightmare. They are totally disorganized. The last time I called I opted to rate the phone experience after the call. And guess what? Even that didnt go through correctly! When you call you will be put on hold …
My suggestion is not to get involved with this company. They start you out and tell you it is through payroll deductions. When you loose your job they are very insistent that you pay them anyway. If you don’t have a job, you can’t …
This has to be the worst company on the planet. Could someone explain to me, how a person could be told that payments are now issued at the end of the month, but it still takes two or three business days to direct deposit. There are to …
I was given instructions to mail out my beneficiary benefits change form along with a copy of my Will. Just recently I called to verify if my information was received and the Dearborn National representative on the phone told me that they …
Everytime I’ve called since March my representative and no one in her “team” is available. Still waiting on a decision, that’s been with “management” for at least 6 weeks. Very sad that people in my position have to deal with such …
They dont make things easy for someone who is on disability. They would not accept a temporary check for my direct deposit because my name was not printed on it. Although the account number and routing number were on it. It was also sent in …
Constantly have to be on top of them to extend claim and make sure they process paperwork they’ve recieved. It’s been over a week now they recieved the paperwork they needed and faced over twice by my DR. and still my claim hasn’t been updated and here I sit with no payment now. This happens EVERY TIME!!!
Started a claim in September….is now November…still waiting told my employer ther mailed me what they still needed…have t recieved anything. Will probably not get any of their insurances again.🙁 paying for benefits that wont pay out. …
If i could give them zero stars, i would. My fiances claim has been sitting on “Heathers” desk while she is off on vacation. Everyday we are told its being reviewed. Found out today, Heathers off on vacation til the first of the year. …
This is the ABSOLUTE WORST company I’ve ever had to deal with. I wouldn’t have even given them one star. They’re extremely rude, unprofessional, unresponsive, and aren’t trained properly. It took 6-7 months to get my claim settled and …
This is by far the worst company I have had to deal with. I was put on Short Term Disability by an Infectious Disease Doctor in September. I have not been paid out for anything. It is always we need more documentation, more records, etc. …
I will not completely bash this company, however, I have not had a pleasant experience. In July, I tore my ACL and meniscus and of course had to go on medical leave. I was placed on short term disability (STD) and did not receive first …
This company and it’s employees are discriminatory in regards to mental health. Erin F has mailed me requesting documents giving me a deadline that passed before the letter was mailed. If you have received short term disability for having a …
This has to be one of the worst insurance companies out there, they have employees who are not trained to carry out claims handling claims, and i could go on for days, but i feel this is a company that needs to be shut down, and employers …
This company is a nightmare!!! Do NOT use this company!! They are not part of the BBB because they lack business ethics! Anyone I have talked with outside of this company, who has had first hand experience with them, has said they have …
Disgraceful and unethical! This company plays games. I understand that there are people out there who try to take advantage of the system but most of us work to pay our insurance premiums, year after year, as part of our benefits package, …
Website has been down for over a week and unable to even check on the status of my STD. Have to keep calling to get movement on claim. Faxed updated information needed over to them on Wednesday of last week that they snail mailed to me in March when my claim started January 27th. Lack of communication.
Searching online for forms, phone numbers, and address to mail payment. Found all kinds of different information but not sure what was the one I needed.
This has got to be the worst insurance company on the planet. Their company policies and support are unbelievably poor. I closed my business almost 2 1/2 years ago. I have called their support multiple times and requested that they …
I strongly suggest that you avoid purchasing a policy from this company. I notified them several weeks before my next quarterly payment was due to be withdrawn that I wanted to cancel my policy. Unfortunately, they withdrew the payment …
Towards the end of the year, the past two years, this company tries to say my company hasn’t paid their premium and threatens to end the policy. I send over a report showing we have in fact paid and it takes FOREVER for someone to get back …
Wow!…truly one of the worst customer service and companies to deal with. All of the bad reviews I’ve read are entirely TRUE!!! I agree 100%. It’s been 6 months I’ve been dealing with back and forth mail, not even a person. I was told the …
Amazing service
Knowledgeable agents
Good people.
Very helpful people
Everything was great
I love it
I was wrongfully terminated 6 days before Christmas.
Is anyone else not able to contact Dearborn National? I’m getting a “technical difficulties” automated answer. This was on their website.
Very efficient., on top of things. Always got things done in a timely manner. Very professional. Overall very pleasant experience.
Very slow processing claim. Two people updated my address and who knows if it is right.
I am a beneficiary from my grandfather and I have been waiting months for this check to come through 😡 I’m about to get kicked out of my parents house and I don’t have any money to support myself with. …
Great people. Very user friendly.
My wife passed away and they have been “processing” the claim for 6 weeks with no payment. Who does that???
I wish my employer would find another company instead of making us use Dearborn for disability insurance. This company is ridiculous!!!! Slow pay, no pay!!!
I know they are people and probably over worked but I can’t be a middle man if I could call and fax and mail I would not need disability they have the doctors number email to ask if I can return to work why do I constantly have to prove it very disappointing any company considering deerborn as a benefit for employees please reconsider
They will not keep you updated on anything. You will have to call daily to get anything done with your claim
Takes way to long to get your checks
ZERO STARS!!, THE ONE STAR IS FOR MY PATIENCE
I was forced to go on disability in 2013 due to heart and spine problems, and I couldn’t ask for a better company to work with. They have been very fairminded and their requests for verified information from physicians was no more than I expected.
My job is cool I don’t know why they got with them and seeing the reviews I will be bringing this to their attention THEY GOT YOU JUMPING THREW HOOPS AND DOING THE MOST even after you gave your job blood sweat and tears HORRIBLE PEOPLE …
They will look for any reason not to payout on a claim. With this being the twenty first century, era of direct deposit, how is it, that it takes them 3-4 days for deposits too be made?
HORRIBLE!!!! They lie about not receiving all paperwork for my short term disability claim. Give you a complete runaround from person to person. Please DO NOT use this company. Really hate my facility uses them.
My wife was in the hospital for a whole week trying to deliver our daughter and she was preeclampsia. We transfered all of our doctors orders to them bout my wifes condition plus she had c- section. For some reason they dont believe the …
Terrible!! Denied me because I was pregnant and had medical complications, stated it was pre-existing. Kept asking for the same medical records and told me I needed to have the insurance at least one year. They are horrible!! I will be …
Dealing with these guys is a nightmare. They are totally disorganized. The last time I called I opted to rate the phone experience after the call. And guess what? Even that didnt go through correctly! When you call you will be put on hold …
My suggestion is not to get involved with this company. They start you out and tell you it is through payroll deductions. When you loose your job they are very insistent that you pay them anyway. If you don’t have a job, you can’t …
This has to be the worst company on the planet. Could someone explain to me, how a person could be told that payments are now issued at the end of the month, but it still takes two or three business days to direct deposit. There are to …
I was given instructions to mail out my beneficiary benefits change form along with a copy of my Will. Just recently I called to verify if my information was received and the Dearborn National representative on the phone told me that they …
Everytime I’ve called since March my representative and no one in her “team” is available. Still waiting on a decision, that’s been with “management” for at least 6 weeks. Very sad that people in my position have to deal with such …
They dont make things easy for someone who is on disability. They would not accept a temporary check for my direct deposit because my name was not printed on it. Although the account number and routing number were on it. It was also sent in …
Constantly have to be on top of them to extend claim and make sure they process paperwork they’ve recieved. It’s been over a week now they recieved the paperwork they needed and faced over twice by my DR. and still my claim hasn’t been updated and here I sit with no payment now. This happens EVERY TIME!!!
Started a claim in September….is now November…still waiting told my employer ther mailed me what they still needed…have t recieved anything. Will probably not get any of their insurances again.🙁 paying for benefits that wont pay out. …
If i could give them zero stars, i would. My fiances claim has been sitting on “Heathers” desk while she is off on vacation. Everyday we are told its being reviewed. Found out today, Heathers off on vacation til the first of the year. …
This is the ABSOLUTE WORST company I’ve ever had to deal with. I wouldn’t have even given them one star. They’re extremely rude, unprofessional, unresponsive, and aren’t trained properly. It took 6-7 months to get my claim settled and …
This is by far the worst company I have had to deal with. I was put on Short Term Disability by an Infectious Disease Doctor in September. I have not been paid out for anything. It is always we need more documentation, more records, etc. …
I will not completely bash this company, however, I have not had a pleasant experience. In July, I tore my ACL and meniscus and of course had to go on medical leave. I was placed on short term disability (STD) and did not receive first …
This company and it’s employees are discriminatory in regards to mental health. Erin F has mailed me requesting documents giving me a deadline that passed before the letter was mailed. If you have received short term disability for having a …
This has to be one of the worst insurance companies out there, they have employees who are not trained to carry out claims handling claims, and i could go on for days, but i feel this is a company that needs to be shut down, and employers …
This company is a nightmare!!! Do NOT use this company!! They are not part of the BBB because they lack business ethics! Anyone I have talked with outside of this company, who has had first hand experience with them, has said they have …
Disgraceful and unethical! This company plays games. I understand that there are people out there who try to take advantage of the system but most of us work to pay our insurance premiums, year after year, as part of our benefits package, …
Website has been down for over a week and unable to even check on the status of my STD. Have to keep calling to get movement on claim. Faxed updated information needed over to them on Wednesday of last week that they snail mailed to me in March when my claim started January 27th. Lack of communication.
Searching online for forms, phone numbers, and address to mail payment. Found all kinds of different information but not sure what was the one I needed.
This has got to be the worst insurance company on the planet. Their company policies and support are unbelievably poor. I closed my business almost 2 1/2 years ago. I have called their support multiple times and requested that they …
I strongly suggest that you avoid purchasing a policy from this company. I notified them several weeks before my next quarterly payment was due to be withdrawn that I wanted to cancel my policy. Unfortunately, they withdrew the payment …
Towards the end of the year, the past two years, this company tries to say my company hasn’t paid their premium and threatens to end the policy. I send over a report showing we have in fact paid and it takes FOREVER for someone to get back …
Wow!…truly one of the worst customer service and companies to deal with. All of the bad reviews I’ve read are entirely TRUE!!! I agree 100%. It’s been 6 months I’ve been dealing with back and forth mail, not even a person. I was told the …