Decca Cable

Decca Digital Solutions

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Decca Cable Contact Details

  • 10983 SW 89th Ave, Ocala, FL 34481
  • 352-854-3223
  • 866-917-4227
  • Friday 10AM to 3:30PM
    Saturday Closed
    Sunday Closed
    Monday 8AM to 5PM
    Tuesday 8AM to 5PM
    Wednesday 8AM to 5PM
    Thursday 8AM to 5PM
  • https://deccadigital.net/

Decca Cable Reviews ( 64 )

  1. Good customer service in the office. Very backward with the quality of internet service provided when compared to most of the country. Very pricey for bandwidth offered.

  2. Decca drives me crazy. All we have is basic cable and WiFi. It constantly is interrupted. Makes streaming very frustrating. Even the basic cable breaks up. We have very,very few options where I live.

  3. Being new to the area one month now .. and not much for TV watching the basic channel line up isn’t the best, please get a national news station and the weather channel as part of basic.. this day and age we need national news more then the …

  4. Jennifer was so helpful and understanding. My husband passed away the 4th. A few changes had to be made. She made the process so simple for me. Very amazing experience.

  5. For almost 2 months I trying to contact them and I can’t because they are busy all the time, I don’t have any channels even to watch the news, but who care about, no one, today a call several time but is the same to busy, and is only 3.45 pm.?Welcome to Oak Run. God Bless America .

  6. I live in Pine Run Estates so it’s my only option for internet!! The tv included in the amenities is trash! The channels go in & out! You call Decca, no one cares! The internet is snail speed not high speed as they lead you to believe!
    Upgrade Decca!!! Get a clue!!!

  7. Oak Run’s Decca cable is actually a Dish Network system. Internet goes out frequently late night. Speeds are not what they claim . Expensive for what you get. Rules are quirky and unforgiving. The usual run around as with cable and …

  8. When you consider the value you’re getting for the price of your amenities compared to other neighborhoods oakrun is outstanding. I give it a five star. I have lived in this neighborhood for going on 5 years I have not experienced any problems that other neighborhoods wouldn’t experience and for a lot less.

  9. The Cable TV service is NOT the best. They keep bragging every month in the newsletter how wonderful their service is and they are just about all digital. Expect your channels to freeze OFTEN. They “claim” the issue is that they get …

  10. The 1980s called and they want their cable company back! No 24×7 support or billing. No online payments. They don’t even take credit cards. They print hand-typed invoices out of Microsoft Word using a template that obviously goes back to …

  11. 5 years ago when we first started with decca it was smooth, no drops consistent cable,over the last year we have had multiple drops a day with frozen television signals and dropped internet signals. It came down to when we lost all the …

  12. Worse cable service in my lifetime. Can’t ever get anyone on the phone when you have a problem. All voicemail boxes are full so you can’t leave a message. Just ridiculous.

  13. Terrible!!!! After repeatedly losing my internet and remaining on hold for almost an hour, I was told that I had too many devices that are using bandwith and that I needed to upgrade my internet speed.  I upgraded from 10 mps to 50 mps.  I …

  14. Would give Minus 5 stars for channels included in the HOA. Now we don’t even get CBS! FIX IT, YOU MAKE PLENTY OF MONEY OFF US. What a joke, CBS forced you to blackout the channel?

  15. Decca is trash… Pria is a horrible property owner … her parents would be ashamed of what she did to Oak Run …. stay away from …. get streaming services… the cable is trash .. like Pria…. the internet is horrible… no customer service…..

  16. Worse cable company possible. They have no customer service and only care about your payment vs you as a person or community member. Do not recommend.

  17. I feel abused, and bad for the older people that use their internet services or any service they offer. I had old equipment I didn’t know, they didn’t tell anyone, i went out and bought a new router and modem, it worked but still …

  18. Available stations are pitiful, the long running list of channels is hilariously outdated, you have to wait till it comes back around to see what’s on, you cannot scroll. I have never seen anything so pathetic. I pay $70 for so so internet that constantly is overwhelmed and slows to a crawl or just stops working.

  19. Worst I’ve ever dealt with. Showed up initially on time and things looked good. They however did not activate all the jacks in the rooms. Had to wait another week for them to return because they were so busy. We altered or time to fit the …

  20. Decca digital solutions is by far the worse cable company that we’ve ever had in the history of patronizing a cable company !!!! The equipment is out dated and malfunctions 99% of the time, the customer service is terrible(and that’s if …

  21. Very poor selection included in their basic cable TV plan. Lost the ABC channel completely. Was using Locast for ABC but now it’s offline as well. I can’t say how their internet is because I use Centurylink Fiber which I’m very happy with. Update: Lost 2 more channels on the 1st of Jan. Yay!

  22. Our service has been just okay. We increased our internet speed but still have buffering issues. We cancelled our TV but still pay $69 per month for internet, for only 50 mbps, which is ridiculously high. Unfortunately, Decca is a monopoly, …

  23. Wow, unreliable internet. Lose frequently, get attitude when try to call and get help. Last time they threatened to just turn off my service. Wish I had another option in Oak Run. The cable quality sucks as well, we just do not watch …

  24. Office and management are very rude! Plus we had a new line run at our house. We connected the DVR and cable wires to our TV ourselves instead of paying them to do it. Turned on TV–nothing. Called office and they said they could fix it …

  25. The worst cable service in the history of Cable. They have monopoly over Oak Run. Can’t use a company of your choosing. The Biggest rip off calling regular channels basic cable. I have had cable all over the country and never seen such a …

  26. Problem with internet. Called and was told to return box and get a new one. Agent tells me there is a problem with internet and we can send a tech to your house. Why if the problem is outside not inside? I can give you a new box but you are …

  27. The worst service I have ever experienced with cable/internet.
    They overcharge and abuse everyone on this network. Main reason I’m leaving this community.

  28. Nasty customer service! I don’t even live there, but trying to help my mother who lives there. These people are a disgrace to any cable company out there. They are rude and like to threaten people but yet they won’t answer their phones to even talk to you I can’t wait for the new company to come in and say bye-bye to Decca.

  29. No stars, this company’s internet is horrible. I even upgraded to a higher speed, but I’m constantly getting kicked out of streaming. It buffers as if I had dial up. I wish I had another option for service.

  30. If I could, I’d given it negative stars! I live in Oak Run and for the life of me I have never heard of a business that never has anyone answer the phones when you call. Know matter when or how many times you call No one ever answers the …

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