Del Amo Hospital

Counseling & mental health, Del Amo Behavioral Health System

Del Amo Behavioral Health System provides inpatient and outpatient behavioral health treatment for children, adolescents and adults in the Los Angeles, CA area.

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Del Amo Hospital Reviews ( 250 )

  1. This is hell for kids this place do not care for your kids they do as they please and they don’t want to help people with suiced thoughts and they make things so much worse

  2. Please don’t allow your child to come here very rude have no heart they drug your kids and have them in groups all day no 1on1 therapy I could go on and on but this is not a place to have your child PERIOD

  3. Actual hell on earth. Went here a few years ago in the teen unit, and I still get nightmares. Do your best to get anyone you care about out of here.

  4. You ever heard the Johnny Cash song San Quentin? If you go into here, you’ll be able to relate to the lyrics of it, I promise.

  5. The doctor treating my daughter, Mr. Wong, was unprofessional over the phone. And when asked, he would not provide his first name when asked. He told me it is inappropriate for me to ask for his first name.

  6. If I could give this place zero stars I would. PLEASE NEVER GO HERE AND NEVER SEND YOUR CHILDREN HERE. This is not me just saying that because I’m a selfish brat, but because this place is truly not helpful. I’m serious, DO NOT GO HERE.

  7. Won’t even let me talk to my own Mother.. won’t even tell me why.. so now I know why they are rated so badly. I swear you guys do anything wrong I will bring a lawsuit down on you fast!

  8. My brother is in here was suppose to be there only for 3 days its his 3 day today and idiots said doctor said it was not ok for him leave yet really rude customer service as well they. eed a lot of improvement

  9. Worst place every so unprofessional and that doctor is the worst . Very rude they just care about making money than there patients . Don’t even think of coming here!!! If I can get no stars I would !! Worst place!!! Staff are also rude so just don’t come here!!!

  10. Most of the nurses were very rude, ignorant, unprofessional and have no empathy! I went in for stress and anxiety which led to a 72 hour hold but after 14 days I left more stressed then when I went in. Lots of fighting which is very loud …

  11. Worst place to be in!! I didn’t get the help I needed & they try to put me to sleep cause I didn’t want to sign some paper work.. They would try to force me to take medications when I didn’t need any. It’s a waste of time here. They treat us here like animals

  12. I don’t think it’s a good place the nurses played with my daughter emotions that she would leave that place soon and keep changing the date even when the doctor gave her the day she was leaving.the nurse force her to eat her food and wait …

  13. I was hear 4 years ago the have bad food PALABRA it was I had to go the doctor after I was only 10 when this happened I choro like foo this was so bad for me they strapped the hmg there she was screaming

  14. They taught me to process trauma. And being an alcoholic,a drug addict, and a survivor of unspeakable torture, They helped me put the pieces of my life back together and helped me survive abuse so terrible it is very painful to even speak of it, but SPEAK I WILL. If you need help go!!!

  15. I was here years ago I am now 24 going on 25 , this hospital was my worse nightmare when i was 16 years old, they shaved my head because they put me with the adults just guessing I was an adult some lady that was homeless gave me lice and …

  16. Place was wack. Was there for an attempt suicide and they don’t even help. I never got to see my doctor to help my withdrawal. If your a teen, make sure to not go place

  17. Staff are super cool and chill and you get to go to the cafeteria and omg I met a lot of people there and my roommates where amazing and they have direct TV so you can watch several channels plus they have many groups

  18. I only give five stars because Courtney ( she won’t give her last name) is amazing. And I love her, she’s The only thing I enjoyed about the hospital.

  19. i really didn’t like the food i was in constant stomach pain my Su!c!dal ideations increased there they siding really help at all they sometimes locked us out of our rooms forced us outside i really don’t recommend it

  20. Do not place your child here. They offer ZERO therapy or support. They show you a daily schedule many scheduled activities, but in reality none of them are offered or followed. Instead the kids are given board games to play together all …

  21. i went hear a while ago when I was twelve, (logged on my dad’s account) and this place was absolutely traumatizing and I would sleep cold, the staff were pretty nice but it’s a horrible environment, and it’s for 12 and under, and this place would TRAUMATIZE all of us

  22. Definitely the best behavioral health place I’ve been at. Yes, I wasn’t there by choice but it was almost…enjoyable. GREAT staff, good food, just a great place to be if you happen to be on a 5150. 😅 …

  23. I had a friend come here and it was the worst place some of the staff were terrible and some of them are petty and rude and horrible close this place down because they don’t care for mental health

  24. worst place to stay at, constant lies, shifty food, I wanna kms even more, ignore my triggers, staff wasn’t helpful, forced prescription, literally I got 0 help from here. also Ethan is a real goober

  25. Hello, I don’t know how to start these words is that if u guys are serious when it comes to treatment u should be a lil ashamed, I called and no one seemed not know about meetings, mainly Al-Anon, I called to get info on where the meetings …

  26. I was there forever ago some staff were nice others weren’t so nice I think it was just a awful experience I think the roomates helped me more then some people I remember the Frist time I went they gave me a blanket in a pillow case as a pillow

  27. I am updating my opinion after having a wonderful lead Ms. Dezera a supervisor on the CTC side really help me understand what happened. I am so pleased communication is everything and she was so patient and very kind. Plus my daughter …

  28. I would give Zero Stars if I could, just a horrible experience never send a child or loved one there pick another place to go, this place is hell on earth and has been sued many times avoid.

  29. The place was boring and had no therapy to help me or the others. They didn’t separate those who wanted to harm others from those who wanted to harm themselves. Although the food was so bad I lost a bit of weight so that makes it at least a …

  30. My bestie was just there and got out very traumatized. Wouldn’t recommend at all. Run never step a foot in there. He was chased with a burrito.

  31. My son got taken here for a mental break down on Tuesday morning it is now Thursday I have not met the dr helping him nor signed any paper work for him to be admitted. Apart from that thereally is never anyone available to answer a call and …

  32. I dont like this place its horrible the staff is the worse they gave a kid 4 shots and that kid hit a staff member how os anyone supposed to be safe in there? I asked the staff member if she was ok and she screamed ate to go into my room. And if someone bullies u there they do nothing. ive been to that hospital

  33. Having had extensive non helpful treatment for severe trauma I discovered Del Amo”s trauma unit. I was amazed at how different this unit is from average psychiatric units. There knowledge of trauma ability to give you the skills and …

  34. This place is not a place you should take your Loved one for help. These people do do not help.. Your loved ones walk around in a daze and are heavily medicated. And don’t take any clothes to them if you decide to go here you will not …

  35. Let me start by saying I shouldn’t give this place a 1 star. This place is absolutely the worse. I’m not going to go into details, but my daughters experience as well as mine with this facility is the worse. If your child gets sent here be prepared to hire an attorney to get your child out

  36. My 1st time being in a psych ward honestly it was kinda fun. The nurses were nice the food was good too. I’d go back there even if my doctor didn’t care about me …

  37. Rude staff, especially front desk. Bathrooms are unsanitary with urine stains on walls.
    If you have the option of choosing a mental hospital for yourself or a loved one, don’t go here.

  38. This place was horrible some of the staff members were rude. They took me from my room put me in isolation and sedated me for no reason. When I asked for the video footage I turned in my grievance and they never gave it to me. They bruised my body five men and two female staff dragged me out of my room.

  39. Good groups terrible Psychiatrists, due to what he wrote insurance refusing to pay. Was in for detox from a prescription med Cymbalta that had all sorts of side effects and withdrawal symptoms. Food sucked when I was there. No caffeinated coffee but they allowed colas with caffeine.

  40. This place has many highly homophobic/transphobic/etc. staff.-[not all, of course, but a few were. Referring to the male nurse that called me “Shim”, among other things. I’m intersex, not trans, btw.] Also, cigarette breaks are the only …

  41. The NTC department is wonderful, relaxing, not at all intimidating. All of the staff are engaging, kind and professional. There was a homey feel, quite comforting. It was easy to get to know and interract with the other residents. To be …

  42. A family member is on A hold there and seems to be getting better. She has been there 6 days. Reports food is very good. She has gained a little weight that was needed. And likes the workers.

  43. They just want to put you on medication and you don’t really get to talk to anyone and we called them out on they’re 2 stars and they said every place has two stars because people are just mad at them for putting them there but the truth is …

  44. NTC unit is AMAZING! The staff is so helpful and compassionate. Dr. Hirsh is a godsend and so are both the therapists and Christi. Have been admitted here twice and would go back if I needed to no matter the distance.

  45. They also give diseases to patients by weakening the immune system by manipulation of voltage with mold of different species. They don’t have proper soap for patients instead they use bad engineers to cause brain damage by having bad …

  46. The doctors said they wanted to check my heart, woke me up in the middle of the night, then put gel on my chest forcefully and rubbed my Brest. I cried and slammed my room door and one of the male doctors said “did she really have to cry” I …

  47. I arrived to Del Amo in an ambulance. The first thing I remember upon entering the facility was the smell. A pungent aroma of sweat mixed with staleness. I was in the cafeteria. Del Amo has few windows, but I was 5150’d during november so I …

  48. This place was terrible. I was here for attempting suicide. The staff was okay. However there was one staff member (I forgot her name) that was beyond rude. She told us that we were all seeking attention for cutting and that we had nothing …

  49. my first time being in a psych ward, it wasn’t that bad tbh. i got along with everyone pretty quickly, and didn’t have a problem with any of the patients. though i did get bored rather quickly. the only thing entertaining me were the fights …

  50. do not go here you’ll get worse the doctors are terrible and just want to keep you there as long as possible to get more money

  51. I was very satisfied with the service here, I was in the teen center. Food was amazing bathing opportunities, great sleep. I had a great time it was a get away the only thing that screwed me over were the meds but everyone has the issue. Not one psychiatrist has scientifically proven that the pharmaceutical meds work.

  52. If I could give 0 I would, this place is the worst no way to get a hold of doctors or social workers, it’s supposed to be a place to relax for depress people but actually for what goes on inside they get worse, they are bullied, yelled at, …

  53. I stayed here for my 10 days only to find out they had extended my stay. The psychiatrist makes this decision off of the 2 minutes that he saw me for, along with nurse notes. I attended all groups, I socialized, my vitals were stable, and I …

  54. I had a very good experience people and staff were nice. The cleaner comes in everyday and cleans up. I didn’t like that some of the staff were very rude and mean. Can you please in prove the staff beside that the food can be a little better. I do recommend this place to other people.

  55. This place should be shut down. They do not follow CDC rules for masks, air quality (they do not have the proper HVAC system or natural air flow) or quarantine rules. I was exposed to a positive case of Covid and was not sent home to …

  56. I’ve heard of very bad experiences time and time again from friends and family struggling with their mental health. Was told they take all your stuff, get treated like you’re a child, get limited interaction with people, and the staff talk …

  57. I went to visit my good friend and it seemed like it was not a safe place. During visiting we get put in this room with a bunch of other patients who are loud and not in no way of form all there at that time in place. I can say I was kinda scared for my life and my friends life.

  58. HORRIBLE!!
    Firstly, they don’t even really care about you, maybe the staff but in general you feel like a bother. Doctors, at most, will spend 1 minute with you (I wish I …

  59. This place is straight out of a HORROR film. I went in with anxiety and depression with mild suicidal ideation. I ended up with PTSD after this place. They lied in my paperwork and said I attempted suicide. From the moment I stepped in …

  60. Worst metal hospital ever don’t take your kids hear they treat them like if there crazy and don’t know what right and wrong is they also talk about them in front of them and don’t care about how there treated pls don’t send your kids hear.

  61. It’s a horrible place to be. There are some caring people there but most are rude and mean to patients. They really make you feel like you are in jail. I highly recommend you go elsewhere. Do your research and find out what your options are …

  62. I unfortunately had to take my son there, horrible experience they really don’t care about their patients, almost everyone there is rude and obnoxious, they look at you like you are a pos meanwhile charging my insurance company thousands of …

  63. The food is Awful!!! Always cold!! Gross. Jail food is better. My Doctor seemed ok but all are overworked and can only guess as to how to help you. The rules fluctuate depending on who is onstaff that day. I was lucky and met a nice person to share time with otherwise I would have hung myself. Good Luck.

  64. It was more about the patients trying to help each other out. We felt more heard by each other than by the staff. It would be even more beneficial if the psychiatrist would take their time and talk to us instead of rushing and talking …

  65. My son was here 1 year ago.and said the experience wasn’t so bad, but what concerned me is that he said a patient tried escaping thru an open window! He also said they played lots of board games and wrote on journals. I don’t think my son …

  66. Every staff was really nice the social worker that i had were really helpful this place made me socialize a lot and it felt nice to meet new people i told most of the staff that i will not be going back because i will get better and they …

  67. Our calls was never returned despite the urgency of the mater,, I felt they just want to do the minimum and let the patient go no mater what is his condition, maybe insurance have to do with it ,, Im not sure but I was very disappointed and …

  68. adolescent ward is horrible. it was my 4th hospitalization and the complete worst. including the one where i was locked in isolation and forgotten. no windows and horrible staff. nothing but worksheets and nurses insults. disgusting. oh …

  69. No actual therapy, doctor talked to me for two minutes, messed up my meds multiple times and gave me the wrong dose on multiple occasions, wouldn’t give me a bandage for an open gaping wound for multiple hours my first day, some of the nurses and social workers were really great though. Oh the food is garbage.

  70. In the time I was there my experience was alright, some of the staff are rude but most of them actually try to make your day although they lost my clothes 😂 …

  71. My experience in del amo hospital was horrible. They constantly lie to us, keep us medicated 24/7, our phsyciatrists dont care about us at all they lie to us about when we’re going to leave.. The food was good but the peoole werent. Ive met …

  72. DO NOT GO THERE! This is the worst place I have ever been to, it’s a scam they keep you there if you have good insurance, no Therapy, Doc talks to you for 30 secs as does the Psych, bathrooms disgusting, staff doesn’t care and are useless.

  73. As a parent, trying to get any information or access to the social workers is a phone tag type of scenario. My son was admitted on Sunday the 18th, it’s Wednesday….with “0” communications! I get 300% more information on how my son is …

  74. STAY AWAY – unfortunately we had a loved one end up here. Our loved one had a eval at UCLA ER. The doctor at UCLA said they wanted to keep our loved one safe. They wanted to keep him there but were out of beds. Our loved one was …

  75. This is NOT the place for your child or loved one to go! If you or your child needs to be admitted somewhere, try UCLA, or BHC. Both are a million times better. IF you’re looking for residential treatment (which I highly recommend) Evolve …

  76. Food? They was supposed to shut this place down already. The treatment of patients by staff is closer to the zoo than a hospital. Racist, special privileges given to certain patients discriminately. Structured like a prison that only …

  77. God help you if you wind up here. I work at a behavioral health facility, but had the unfortunate experience of ending up here following a suicide attempt. About two hours into my stay, a girl began having a heart attack (young girl). I …

  78. Was hospitalized here a couple years back honestly was a waste of time and money. I’m still paying off my hospital bill. A male worker walked in on me while I was showering, a bulimic openly made herself throw up after meals and was not …

  79. Horrible adolescent unit. Terrible nurses only 1/4 is good like the guy in pony tail and basically every black dude there.Everyone else like Wienne and the woman in glasses is so mean. They will literally insult you and have a attitude …

  80. DO NOT TAKE YOUR KIDS HERE,
    This place is about nothing other then money, most of the staff are cold and have no empathy for the kids or the parents that are going through a tough time. I …

  81. When I was involuntarily admitted here I was having a pretty bad experience already. However, many of the staff members made the experience even worse by being very rude to me, yelling at me and others when we weren’t doing anything against …

  82. i just got out today 10/12/21 its the worst the staff dont help and all you do is color, i had to beg for snacks because the food was not even edible. zero stars.

  83. I was 12 when I was put their in that hospital they made you eat half the food or you would not be left out of the room they strapped a 5 year old down and they injected a 10 year old girl with “booty juice” an injection without her or …

  84. So far my experience with this facility has been positive. My grand daughter (who is an adolescent) arrived yesterday. She called me as soon as she arrived and sounded very positive about the experience and looking forward to getting the …

  85. I was just released today from a 5-day stay on the psychiatric ward. I do not recommend this facility as a first choice. There is no connection between the staff and the patients, and all patients are given the same treatment regardless of …

  86. Went to Del Amo for a voluntary admission for suicide ideation. Was some of the best service I could ever ask for from a psychiatric facility. They were very good at listening to me and my concerns, on time with meds, and seemed very …

  87. Oh god if I could give this a 0 stars I would. Never send your kids here! I left with more trauma then coming in and the did not keep me from self harming. I can admit I was in a bad place but I did not need the constant shaming from the nurses. F this place

  88. This place is a joke and should be shut down or have people who work there that can do there job or want to do there job. My daughter was sent here and I wasnt given much info, so I called in to find out whats going on before I show up and …

  89. I loved this place it was a great experience. I went here for alcohol detox and was placed on what’s called the high functioning floor which is away from the mental health patients. The nurses were ABSOLUTELY FABULOUS. They administered …

  90. One star is too much for this place. It’s the worst psychiatric adult unit ever. They do not care abou the well-being or safety of the patient. The social worker never answers her call and never calls back regardless of several messages I …

  91. DO NOT SEND YOUR KIDS HERE!!!
    I was here for two months and I felt as if I was in hell. There was another patient there who had extreme PTSD and other psychiatric disorders and would pound …

  92. Came here 5 years ago. They were very helpful. Security guard Michael made origami figures for us and to this day I still have it. He was kind to us and he really cared about our health. And he was only the security guard! The food was also delicious

  93. Absolutely horrendous place. The people are so mean, and hang up on you all the time. I simply ask a question. One of the worst nurses I have ever spoken to in my life is Virginia. She was very rude and mean and would cut me off when I just …

  94. I was put here for syciatric care. The staff was very rude, screaming and yelling at the kids. I had a meal of a Veggie burger, then got food poisoning! They serve food that is dangerous! They don’t allow kids to socialize that much. You …

  95. Do everything you can to not send your child here! They do not communicate well with parents and you do not have any information from them, even when you call, you have to leave three messages before you can talk to the psychiatrist. …

  96. They punish all the kids if only one of them are acting up they tried taking my sisters blood without concent of my parents tried giving her Benadryl without concent group activity is only less than ten minutes

  97. Scariest place I have ever been! So sickening that I was sitting next to a gal putting a cigarette lighter into her leg!!’ Staff didn’t do jack! Sent to meetings that I didn’t belong in and required to do so! Patients are mixed and no security measures set in place…nightmare I choose to forget!! I lasted six days!

  98. A staff member made a patient cry, calling her crazy, she vomited. The males can not speak to the females and vise/versa if you do they will tranquilize you, the males and females aren’t even allowed to watch TV in the same room. There is …

  99. I have to say they did get me on the right medication. However, the food, always cold. It went down the toilet every meal, except for Boost and juice, lots of juice. They lost my wedding ring and driver’s license. Nothing to do except sleep . If you could, they check you and your room every 15 minutes. It was crazy 🙃 …

  100. It was just terrible. The workers do not care. You only see your doctor, social worker, anyone that helps you with mental illnesses five minutes or less each day and that’s it. You also have zero privacy. I know they need to keep an eye on …

  101. My daughter was treated very well here, with music and art therapy as part of the program. She told me the food is very good and the staff is helpful & pleasant. A far cry from other community hospitals; thanks to Del Amo staff from a grateful mother.

  102. You come in here sane and you leave crazy. What they do here is criminal. Someone with cameras needs to come in and show everyone what goes on here day to day. I will forever be traumatized by what happened here. …

  103. Hi I was just there for 5 days. I was milipulated by my mom and sister. I’m a 13 year old girl and everytime the doctor would interviewed me and he wouldn’t hear my side of the story, he brushed everything off, but some of the patients are relatable to whatever you’re going through. The whole system is horrible.

  104. Facilities were great, food was amazing way better than school lunches, nurses were caring and attentive, psychiatrist wasn’t the best.
    The nurse, Patrick was a really cool dude that helped me out during my worst. If …

  105. Wish I could give a lower review than 1 star. Tried getting in touch with a pediatric patient for over 3 hours here. Called the nursing station and it rang non stop for 10 minutes. Group activities are less than 10 minutes long and are …

  106. my child stayed here and i can not stress enough to not send your child here. she was scared and when she was supposed too be released it was extend because they did not want to do it on a weekend and claimed she was not ready to go home. …

  107. You people disgust me. The way my wife and her family were treated was past abysmal. Whatever Dr. is running this dump should be ashamed. The “Dr” took my wife off ssri meds COLD TURKEY, just to dose her up on an irresponsible amount of …

  108. It’s a psych ward. So I mean, don’t expect you’re going to a vacation to do daily affirmations. I did their ED program back in 2015. At the time that was with the NTC program. It was pretty good and I had a very good experience. I also got serious treatment that propelled me into recovery.

  109. NEVER GO HERE!! I was put in the teen ward here back in february and it was the worst week of my life, my room was disgusting the bathroom had blood stains. The food was terrible one of my roomates was given meat that was spoiled and …

  110. I came here in 2019 and it wasn’t that bad, I made friends but I lost contact with them so who knows whats going on with them. But based on the reviews I’ve read, I’m hoping I won’t ever have to come back to this place because it literally felt like I was in prison fr.

  111. During a 72 hour psych hold on a minor, we attempted on several occasions to communicate with doctors and nurses. The doctor never called and we got conflicting information on whether she’d seen a doctor and no one could tell us when she’d …

  112. I had to have someone placed on a hold due to unfortunate experiences. Worst case scenario, they were placed at this disgusting facility. After them being placed at this facility the doctors, nurses, and all staff had no desire to talk to …

  113. Absolutely the worst place, no communication, obnoxiously rude operator “Bonnie” sounds like she should be a patient there.
    Our 14 yr old was placed there, we could never reach her, a case manager or supervisor

  114. Horrible facility…. I could never get the doctor to call me back, he only called the first day he arrived. Very rude nurses. My husband works until 4:00 pm and visiting hours are only 1:30-2:30 so the doctor approved him to go after work …

  115. I went here a couple years ago for suicidal thoughts as well as depression and anxiety. For all of my stay, it felt like a prison. As a patient, I was given close to no information about my stay. It seemed as though they didn’t spend any …

  116. My daughter is her still currently I was originally told her discharge date would be tomorrow on Wednesday and when I called her the person that answered told me they moved up her date for today. I said ok I got here at 930am I was told she …

  117. This place blows it was so bad the staff were so mean to me i was trying not to kill myself and they were not helping! one star because the food was really good liked their chicken alfredo but thats all they baby you too its annoying and the people there smelled so bad they need to use the shower AND THE SOAP RUINED MY HAIR

  118. Del Amo was surprisingly better than I thought it would be. The staff are accommodating and enjoyable to talk to and have conversations with. The food was decent some of the time but other times it wasn’t very good. A few of the employees …

  119. It was good I really liked this place nice staff and nurses they were kind and friendly I really recommend this place but just the food is not good but everything else is good

  120. AWFUL place. Had a loved one here. Physician only spoke with them for 2 minutes and kept cutting them off. The on call (weekend) physicians will write a 5250 ONLY because the admitting physician isn’t there. Then when they are back on …

  121. My review is a bit long overdue but I felt the need to still submit a review in hopes to help ease the minds of mothers like myself who happen to come across this experience which I personally could compare to a nightmare. …

  122. MOST ACCURATE REVIEW
    I’ve been to a few mental heath facilities and Del Amo is by far the worst one I’ve been admitted to. I do not wish on anyone to be imprisoned there, literally …

  123. I was here for approximately 11 days in the adolescent unit. I believe I was in the non-intensive care unit and the staff there was very helpful and very attentive to their job. It really is only a bad experience if you make it a bad …

  124. It was absolutely terrible. The psychiatrist lied to my parents to keep me there for an extra week for the insurance money. The company this place is run by is notorious for doing this. It was more of a prison than anything else. The …

  125. Can’t give less then 1-star … Had to contact local attorneys after my son transferred here from 200 miles! away after an incident in college. Parents out of state and fly in … absolutely terrible “health care” experience. I’m a …

  126. My daughter was in the facility and did not receive the right medical treatment. While she was in there she had a sore throat that was not treated right away which caused her to end up with a ear infection resulting in us pulling her from …

  127. I was admitted into the adolescent unit around September-ish. It was one of the worst experiences I’ve had. Honestly, this place felt more like a boot camp than a psychiatric hospital. When I arrived, I knew right off the bat that I was in …

  128. I’ve been here twice, the staff never gets better. They treat us like pests they have no patience which is something you need when working with kids that have mental illnesses and disorders who usually come from messed up backgrounds. They …

  129. I was at this hospital awhile ago and the staff was great with the exception of a psychiatrist that told me I was only there for a bed. I have had mental health issues All my life I thought this place could help me and it probably would …

  130. I was just their 2 days ago, some staff is nice I like Matt, but most of the nurses are really mean, the adolescent boys and girls unit was terrible. Summer the program manager is mean and spiteful, she did not handle situations right at …

  131. Had a friend who was checked in for a 72 hr hold. Not only did they try and extend her hold for 30 days. But then went on to lie on her, saying she was hearing voices and seeing things which she never has. If you get checked in here please …

  132. NO ONE ANSWERS THE PHONE… NO ONE CALLS YOU ABOUT YOUR CHILD…NO RETURNS CALLS TO ME OR HER OUTSIDE CARE TEAM. this place is a nightmare. She came out worse then she came in, new behaviors and obsessions. Dr comes in for 5 min and knows nothing about the case.

  133. I went here in either 2017 or 2018. Never again.
    Worst hospital I’ve ever seen. It was dirty, the food was terrible, but the worst part was the lack of my medication. They forgot to give me my medication for …

  134. My 11 year old daughter was taken here from our Orange County home. It was her first time in a hospital and I agree with the reviews. It was impossible to get any treating physician or psychiatrist, as her Mom, I was never once contacted …

  135. Came there for a week and came home not changed at all they think ur thoughts or anything that’s going wrong just suddenly goes away after a week there with no help I came home and got no calls or therapy/help Sertain poeple that work there …

  136. Forced stay straight from the ER, when there was nothing wrong with my daughter. The psychiatrist RARELY come. Only when they do come, they speak to you only for a few minutes tops, and it’s NO help. This place is like jail… They don’t really help.

  137. Great food, cool staff. Good groups, and quality care. Only issue is that they didn’t inform me that my family tried to get a hold of me. They had me miss my birthday.

  138. This places needs to be shut down!!! They don’t care about the patients mental health at all or giving proper treatment. They’re busy forcing them to take unprescribed medication, not giving proper psych evaluations but making threats …

  139. i don’t know. i was there for about a week and a half, and it was my first time. some of the staff was pretty nice and others were rude as hell. kinda wanna go back, but to a different one

  140. My mom was placed on a 72 hour hold at the hospital emergency room because of insurance they transferred here to delamo not once has the doctor reached out to us to explain what the plan is or even let us know what is happening. My mother …

  141. I was at del amo hospital placed on a 72 hour hold and was hoping to get out of the hospital after but they kept me there for 6 days which felt like a whole year the staffs are so disrespectful and don’t have the facilities to take care of …

  142. This place needs charged with malpractice. They are horrible. My wife was there for 10 days, I was unable to talk to her doctor once. They released her and by law need to schedule a follow-up appointment with a psychiatrist. So we had an …

  143. I will never allow my daughter to go there again. Never! She has a current prescription for Ativan, as needed, for when her anxiety was very high. They would only give her Benadryl, which of course makes them sleepy and does not actually …

  144. I was kept here for about 5 days in January . I was fed raw vegetables for most of my stay because I am vegetarian and lactose intolerant, they very rarely provided almond milk. The nurses weren’t very professional, some were nice but other …

  145. I went here during January/February 2021. There was 5 people to a room DURING COVID, which is not even common pre-COVID. I’m a minor therefore I was in the younger units, and the order that was being shown there, even with the nurses, was …

  146. The worst hospital ever! Do not let your family member or loved one been taken you to this place! It’s a complete mess, they have no respect for patients or their families, and instead of helping them, they leave them more traumatized.

  147. I am a concerned parent… my child is an adult “19” and I am not able to get of hold of anyone!! So frustrating and disappointing that a place of hope that is turned out to be a nightmare and scary for my daughter. We hoped that this place …

  148. I was admitted here one year ago and despite the reviews, it was actually a good place to be. the food was good, (burgers/pancakes/chicken tenders etc) roomates were very welcoming and nice. a few nurses seemed like they didn’t wanna be …

  149. As a parent I feel I it is important to give my experience with Del Amo. My son who is 20 years old, did have a good experience. As the mother of a child that had to make this choice I am glad I did. I was able to to talk to the nurses and …

  150. I’m so glad that people are speaking out against this terrible facility. I was a victim of this institution 4-5 years ago under the supervision of Dr.Johnson. This facility obviously has a history of being very unethical to their patients …

  151. Rude staff, horrible food that’s cold with huge portions. Dirty. Felt like a prison. Not a place
    you’d want to be. Five beds in a room. The Dr. visits were too short. If you …

  152. I was in the hospital for 7 days. Some of the staff were cool but others just weren’t having it. The doctors only asked you like 3 questions. You never saw a psychiatrist. They would have you be in your room for most of the time. When you …

  153. I’m a 17 year old boy was here for a total of 6 days for saying stupid, threatening things online, thus leading to the common-sense conclusion that I am mentally ill. If anyone was in with me during my time (10/27-11/1), I was the short …

  154. Just got out of the adolescent unit and it wasn’t awful, but they offered literally little to zero support. The only kind of treatment you’re getting is meds, and even then the psychiatrists here don’t care about you or delay your stay …

  155. Hi, I’m Jenna Gephart. I was as this hospital for 4 days and I had the worst experience ever. That staff were rude, and did not care about how you felt. Food was terrible, I got food poisoning. I do not recommend this place unless you are …

  156. the journey is not completed yet, I will update this in a few days when it is completed at Del Amo. As I’m writing this review, My son is at Del Amo now. So far the nurses; Barbara and Tim have been great to talk to on the phone and sound …

  157. I just got out of this place today. Food was good, facility was nice and clean. Staff suck. We barely see our doctors and I didn’t have any communication between my social worker and I. Also, a lot of the doctors and therapists made assumptions about my mental health and they really invalidated a lot of other patient’s feelings.

  158. This institution is unethical and consistently violated my patient rights. I told multiple staff I consistently felt unsafe, and was told “there is noting I can do.” I have many more grievances too long for a Yelp post, but maybe if I post …

  159. They kicked me out twice from the unit when I wasn’t ready to leave I clearly told them I don’t feel safe and they still tricked me into it
    Staff are transphobic and try to use excuses like “it’s hospital protocol this …

  160. I posted a month ago on here and just a update they contact us back and hear all the issues and that’s it this place will continue to be the worst all the nurse supivisor even the dr Fidel and dr gesepie can’t spell it they need to be …

  161. My son has called me multiple times. But unfortunately I missed the calls. I tried to call facility but they won’t tell me anything. I have absolutely no idea what’s going on there at the facility with my adult son & neither does he.

  162. I’m so disappointed to see recent unfavorable reviews of this place. I’ve hospitalized here back in 2011 to 2016 both in the lil kid section and teen section. To tell you I’m traumatized is an understatement. I’m a fully grown woman now …

  163. If I could give this play zero stars I would this hospital sent my sister home sick and she died the following morning which was a year ago she was only there 30 days, Dr. G changed her meds she was having side effects to the new meds he …

  164. I would rate them a Zero
    My son is getting discharged today this place has gave me nothing but problems the nurses yell at the kids do they not know yelling or loud noises are triggers …

  165. I was sent here at about 14-15 years old and it made me feel worse. The food sucked, they kept shining bright flashlights to “see if you’re alive” instead of using the perfectly fine hallway lights, they’d wake you up early in the morning …

  166. My child was a patient for over a week. No doctor ever spoke to me, despite repeated calls. I requested records in writing the day of release and have been ignored despite, again, repeated calls and asking for a supervisor. I informed them …

  167. Whenever I called to check on my son the nurses were always friendly and willing to take the time to speak with us, but several messages for a call back from the social worker and psychiatrist went unanswered. This was over the course of …

  168. It has been my very unfortunate circumstance to have encountered this facility in the course of a loved one’s treatment. I’m writing in the hopes that these grievances may be known and addressed in impactful, meaningful ways by the …

  169. If I can mark zero that’s how bad it is. Absolutely zero communication, Dr. never called with status. Nurses are rude and treat the youth bad. This place should be shut down!!!

  170. The treatment to me was good as far as information, were I’m not ok and I know it’s a possibility but my daughter got assaulted and I’m going to try my hardest to press charges I have pics and going to follow up with director

  171. I tried getting a hold of the doctor because we need to take my cousin to see her mother who is in ICU. We don’t know how much more time we have and she needs to see her mom. Her mom would go and take her out herself legally but she cant …

  172. My husband was in for 5 days, he didn’t even get to see hus own doctor and when we got home his wedding band was missing, I can’t get a hold of anyone as they keep putting me on hold or hanging up on me, the treatment I’ve received has been outrageous and nobody will help us, we want his ring back

  173. My minor child was in this hospital and they never answer their phone! Very scary as a parent! No visitation for pediatrics? That’s crazy! Don’t put your under 18 child in this hospital because you’ll never be able to reach staff. If they do answer they are irritated by the call. Very unprofessional!! Unsafe!!

  174. They treated my son with dignity and respect. They facilitated all the information I needed to know about my sons treatment plan. My son was in great care I recommend this facility.

  175. Honestly generally great staff on the Del Sol unit but they really provide no resources for outpatient services. Also, you guys better update your medication system fast because pharmacies aren’t taking paper prescriptions anymore. I’ve had problems with that the last THREE times I was hospitalized.

  176. Horrible!!!!!! Zero stars!!!!!
    They tried to hold my son there and keep extending his hold and never not once informed me of his stay of his evaluations I never heard from a Dr not one in 5 …

  177. IT WAS HELL Hello. I was in there for a 3 day hold ended up being a week they are so rude they yell at you they do what ever they want they don’t listen to you. I was sent to unit CTC TERRIBLE SO MUCH TRAMA I hope I get better help i …

  178. It was coo to meet the people there. It could be traumatic but it’s a learning experience. If someones too depressed they isolate instead of engaging and trying to get better. The staff was coo but there not really helpful. I was forced to go but some kids wanted to be there. Overall a 3.5 jus cuhz

  179. The food is pretty disgusting. I had to ASK every time I needed my bandage changed despite the medical doctor putting in orders to change it twice daily. If I was unable to advocate for myself they would have literally never changed it for me. Most of the floor staff was great, but everything else was mediocre at best.

  180. This place needs to be shut down the doctor makes up arrangements for patients that no longer need to be there after telling PATIENTS they would be there for 72hrs then keeping them for 6 days and right when u think ur going to get out …

  181. TL;DR •No therapy, have to pay to call home, nurses are rude, limited visiting hours, less than average rooming, limited outside time and space. DONT GO HERE …

  182. Seeing people’s depressing reviews of this place make me sick to my stomach. I’ve heard friends say that they were assaulted and bruised here, obviously illegal. Every child in LA and adjacent that has been to this facility has been …

  183. My Daughter was transferred from kaiser for 6 days here. Her overall experience here was ok in unit TCU I Gave 2 stars because it seemed like she really enjoyed group therapy and learned alot and because the social worker Ming took her time …

  184. Im not sure if the staff here have their own kids because they’re very insensitive to the fact people want to speak to their kids and get updates. My son went there without clothes straight from the hospital and they haven’t given him his …

  185. I called to check in on a call I was supposed to receive from a psychiatrist, which I never received. I asked the woman at the Del Sol nurses station around 1:00pm on 5/14 about it and she thought the name of the patient was the …

  186. My child was admitted for a 14 day hold. During the 14 days I received 1 phone call from a dr. to tell me he spoke with her and he would call me if anything changes. There were changes but no phone calls to follow. Anyway, She was given no …

  187. My heart if I could give zero stars I would. I have had 3 children go through here over a course of 16 years for inpatient services that were emergency based. We did not choose this facility at any time. The last one was the absolute worst …

  188. I went here and it actually was not that bad. I’m only 11 but I had many mental illnesses and this kinda helped. The only thing is that you need to act fine to get out or your stuck there.

  189. Got out 2 days ago, all i can say is: Food was horrendous, sometimes they were barely good, 3 meals a day, 3 day hold turned to a week, some staff were rude while some were kind, the beds were okay..? The thin blankets made it hard to …

  190. I was apart of the Outpatient IOP program and I loved it. During my four months with Del Almo I’ve gained a lot of tools to better cope with my PTSD. I am especially thankful to heather who led the outpatient group. She is very good at the …

  191. This facility was understaffed with alot of negligence from the staff twards the patients,
    it was my second hospitalization and by far the worst one yet, the staff were …

  192. Stayed here back in the summer of 2020. Not surprised that it’s still getting bad reviews. The food was horrible, the doctor only spoke to me for like 2 minutes each day, and they only let us outside for like 15 minutes everyday because of …

  193. Was here for 13 days, had a friend get beat up and blood all over the floor, what did staff tell my friend pouring blood “you deserve this” and laughed at him for crying and when met came they started saying “here’s your show” but in …

  194. Critically understaffed and unsupportive of their existing healthcare workers. I pity them. The patients suffer too because it becomes difficult to remain on top of the unruly patients. Please love and support your kids so they don’t end up …

  195. I am type 1 diabetic and I was severely mistreated by the medical staff. They didn’t take into account that diabetics know exactly how much insulin we should take and know it’s completely wrong when they try to give us too little or too …

  196. My son came here two times. First time I think helpt him though he had a hard time being there. 2nd time was very hard I don’t think due to the staff or nurses at all. It was mainly his doctor. I don’t think he knows what he’s doing and he …

  197. Received wrong information a number of times when I called. Counseling was available daily. Doctors were not. Discharge took 100 minutes. I had the impression that they may have been short staffed. There was a horrible smell upon entering. Overall, the goal of stabilization and a solid after care plan was achieved.

  198. Staff was not very communicative. It would take several calls before someone would answer. When they did, I sometimes felt like they were being inconvenienced by my questions/inquiries about my loved one. Messages were not always relayed, …

  199. This 5 Stars are for KARINA she is very nice, she answered all my concerns regarding my daughter she was never rude or quick to hang up, unlike the rest of the staff. KARINA I hope I get the chance to speak to u again. All other staff need …

  200. Staff were friendly when I need to spoke to my child. They will communicate my child activity and how he was doing. My child was ok although he would ask every time when he would come home which is understandable we missed each other. He …

  201. Do NOT voluntarily bring your child here. If involuntary/5250, you have every right to tell the arresting officer that you refuse to have your child brought to Del Amo (you can have them look for another bed at another facility by law). …

  202. Horrible place to get any update on patients! I had to keep calling no one returns calls! Dr took almost two days to speak to me. And that’s because I called every hour and finally spoke to the head of the nurse. My daughter also didn’t get …

  203. As a mental health provider I am embarrassed with how this place runs their program. Recently had a loved one here and they were discharged worse off then they were when they arrived. There was no communication with the family even though …

  204. Honestly it was a lot to be in a distressed emotional state and be a patient here. They didn’t let us know whenever we were leaving until the day before or day of and your doctor is supposed to discharge you but they never talk to you. they …

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